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The differences between field support specialists and systems specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support specialist and a systems specialist. Additionally, a systems specialist has an average salary of $86,020, which is higher than the $42,023 average annual salary of a field support specialist.
The top three skills for a field support specialist include technical support, customer satisfaction and customer service. The most important skills for a systems specialist are customer service, veterans, and troubleshoot.
| Field Support Specialist | Systems Specialist | |
| Yearly salary | $42,023 | $86,020 |
| Hourly rate | $20.20 | $41.36 |
| Growth rate | 10% | 10% |
| Number of jobs | 147,629 | 127,812 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Field support specialists are expert professionals who are involved in performing duties related to on-site support. These specialists are required to provide technical support and solutions for technicians working on commercial job sites as well as customers in their homes or companies. They must work with team members to set up new office equipment and workstation and resolve any outstanding concerns surrounding the product setup. Field support specialists must also train new employees on the process of customer service to retain customers.
Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.
Field support specialists and systems specialists have different pay scales, as shown below.
| Field Support Specialist | Systems Specialist | |
| Average salary | $42,023 | $86,020 |
| Salary range | Between $26,000 And $66,000 | Between $61,000 And $120,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Continental Resources | BP America Inc |
| Best paying industry | Technology | Manufacturing |
There are a few differences between a field support specialist and a systems specialist in terms of educational background:
| Field Support Specialist | Systems Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field support specialists' and systems specialists' demographics:
| Field Support Specialist | Systems Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.8% Female, 44.2% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.7% White, 55.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |