Field technical representatives are responsible for increasing brand loyalty by acting as liaisons between the company and the customers. They provide on-site technical support and perform customer support tasks and identify any issues and perform troubleshooting procedures. They also determine customer needs and offer recommendations. Field technical representatives earn a median sum of $28 per hour, which amounts to $59,000 per year.
Field technical representatives primarily ensure proper task management in order to achieve outstanding customer satisfaction. Their duties include guaranteeing that the work progress accurately follows the agenda, performing troubleshooting, and producing frequent and analytical service reports. They operate vehicles safely and use field automation systems while adhering to the company's given rules and regulations.
Field technical representatives typically hold a bachelor's degree in business or a related field. They are expected to have some years of experience as a technical representative or in a similar role. Some employers prefer candidates with self-confidence and are able to exert their energy for long periods without tiring.
There is more than meets the eye when it comes to being a field technical representative. For example, did you know that they make an average of $29.6 an hour? That's $61,572 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
There are certain skills that many field technical representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed physical stamina, self-confidence and interpersonal skills.
If you're interested in becoming a field technical representative, one of the first things to consider is how much education you need. We've determined that 51.3% of field technical representatives have a bachelor's degree. In terms of higher education levels, we found that 5.9% of field technical representatives have master's degrees. Even though most field technical representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a field technical representative. When we researched the most common majors for a field technical representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on field technical representative resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a field technical representative. In fact, many field technical representative jobs require experience in a role such as customer service representative. Meanwhile, many field technical representatives also have previous career experience in roles such as cashier or sales representative.