Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

Field Technical Representative Responsibilities

Here are examples of responsibilities from real field technical representative resumes representing typical tasks they are likely to perform in their roles.

  • Manage daily operations, resource allocation of military and civilian staff, and enforces all policies and procedures and regulatory requirements.
  • Download upgrades from windows software.
  • Provide desktop and networking support.
  • Deploy OS images using deploy studio.
  • Update systems with new application and OS version.
  • Assist customers with technical issues regarding their apple products.
  • Write, implement, and maintain SQL queries and reports.
  • Set up repairs, replacements, and orders over the phone for apple Iphone products
  • Maintain the SQL database, track updates per version of server, and replace system files.
  • Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
Field Technical Representative Traits
Physical stamina shows that you are able to exert your energy for long periods of time without tiring.
Self-confidence involves believing in your skills and abilities.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.

Field Technical Representative Job Description

Between the years 2018 and 2028, field technical representative jobs are expected to undergo a growth rate described as "slower than average" at 2%, according to the Bureau of Labor Statistics. So if the thought "should I become a field technical representative?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of field technical representative opportunities that are projected to become available by 2028 is 35,400.

On average, the field technical representative annual salary is $61,572 per year, which translates to $29.6 an hour. Generally speaking, field technical representatives earn anywhere from $42,000 to $88,000 a year, which means that the top-earning field technical representatives make $46,000 more than the ones at the lower end of the spectrum.

It's hard work to become a field technical representative, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a pharmaceutical sales specialist, pharmaceutical sales representative, professional healthcare representative, and representative.

Field Technical Representative Jobs You Might Like

Field Technical Representative Resume Examples

Field Technical Representative Skills and Personality Traits

We calculated that 25% of Field Technical Representatives are proficient in Customer Service, Technical Support, and Product Knowledge. They’re also known for soft skills such as Physical stamina, Self-confidence, and Interpersonal skills.

We break down the percentage of Field Technical Representatives that have these skills listed on their resume here:

  • Customer Service, 25%

    Field Representative / Electronic Technician Customer Service, Installing & maintaining electronic telemetry networked computer equipment throughout Northeast United States.

  • Technical Support, 20%

    Provide exceptional technical support by telephone, email or in-person to resolve all customer needs/issues; including troubleshooting and system configurations.

  • Product Knowledge, 5%

    Identify current and potential customer product needs using technical product knowledge in a wide variety of manufacturing industries.

  • R, 3%

    Facilitated R and D work with North Dakota State University potato plant pathology department and contract researchers to obtain EPA registration.

  • Internet, 3%

    Assisted customers in troubleshooting connectivity problems with their high speed internet service.

  • Outbound Calls, 3%

    Provided technical troubleshooting on inbound/outbound calls while effectively resolved issues with High-Speed Wireless Broadband.

"customer service," "technical support," and "product knowledge" aren't the only skills we found field technical representatives list on their resumes. In fact, there's a whole list of field technical representative responsibilities that we found, including:

  • Physical stamina can be considered to be the most important personality trait for a field technical representative to have. According to a field technical representative resume, "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." Field technical representatives are able to use physical stamina in the following example we gathered from a resume: "gained a technical knowledge of the physical and chemical characteristics of roofing materials. "
  • Another commonly found skill for being able to perform field technical representative duties is the following: self-confidence. According to a field technical representative resume, "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations." Check out this example of how field technical representatives use self-confidence: "maintained confidentiality of customer accounts and vital information"
  • Field technical representatives are also known for interpersonal skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a field technical representative resume: "wholesale and manufacturing sales representatives must be able to work well with many types of people" We also found this resume example that details how this skill is put to the test: "team based manager with an interpersonal communication style. "
  • A field technical representative responsibilities sometimes require "customer-service skills." The responsibilities that rely on this skills are shown by this resume excerpt: "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." This resume example shows how this skill is used by field technical representatives: "handled inbound customer care trouble calls regarding technical problems with customer autopilot. "
  • See the full list of field technical representative skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a field technical representative. We found that 51.3% of field technical representatives have graduated with a bachelor's degree and 5.9% of people in this position have earned their master's degrees. While most field technical representatives have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six field technical representatives were not college graduates.

    Those field technical representatives who do attend college, typically earn either business degrees or electrical engineering degrees. Less commonly earned degrees for field technical representatives include computer science degrees or electrical engineering technology degrees.

    Once you're ready to become a field technical representative, you should explore the companies that typically hire field technical representatives. According to field technical representative resumes that we searched through, field technical representatives are hired the most by Advance Auto Parts, Pactiv, and McGraw-Hill Education. Currently, Advance Auto Parts has 11 field technical representative job openings, while there are 4 at Pactiv and 3 at McGraw-Hill Education.

    But if you're interested in companies where you might earn a high salary, field technical representatives tend to earn the biggest salaries at Advance Auto Parts, DXC Technology, and Arrow Electronics. Take Advance Auto Parts for example. The median field technical representative salary is $90,458. At DXC Technology, field technical representatives earn an average of $81,570, while the average at Arrow Electronics is $81,530. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on field technical representative salaries across the United States.

    We also looked into companies who hire field technical representatives from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Apple, Teleperformance, and Dell.

    For the most part, field technical representatives make their living in the manufacturing and technology industries. Field technical representatives tend to make the most in the telecommunication industry with an average salary of $72,373. The field technical representative annual salary in the manufacturing and insurance industries generally make $72,247 and $66,914 respectively. Additionally, field technical representatives who work in the telecommunication industry make 54.0% more than field technical representatives in the professional Industry.

    The three companies that hire the most prestigious field technical representatives are:

      What Pharmaceutical Sales Specialists Do

      A pharmaceutical sales specialist's primary duty is to reach out to pharmacies, medical facilities, and physicians to discuss the latest medical drugs in an effort to secure sales. Their responsibilities typically revolve around learning and understanding everything about the products that they are offering, traveling to different areas to deliver samples, and maintaining records of all transactions. Furthermore, as a pharmaceutical sales specialist, it is essential to create marketing materials and build positive relationships with clients to accomplish sales targets, all while adhering to the company's policies and regulations.

      In this section, we take a look at the annual salaries of other professions. Take pharmaceutical sales specialist for example. On average, the pharmaceutical sales specialists annual salary is $7,528 lower than what field technical representatives make on average every year.

      These skill sets are where the common ground ends though. A field technical representative responsibility is more likely to require skills like "customer service," "technical support," "r," and "internet." Whereas a pharmaceutical sales specialist requires skills like "sales goals," "key decision makers," "clinical evidence," and "territory." Just by understanding these different skills you can see how different these careers are.

      Pharmaceutical sales specialists really shine in the pharmaceutical industry with an average salary of $82,993. Whereas field technical representatives tend to make the most money in the telecommunication industry with an average salary of $72,373.

      On average, pharmaceutical sales specialists reach higher levels of education than field technical representatives. Pharmaceutical sales specialists are 12.6% more likely to earn a Master's Degree and 0.6% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Pharmaceutical Sales Representative?

      The job of pharmaceutical sales representatives is to inform and educate doctors about a company's medical and pharmaceutical products. They serve as the link between a company and healthcare professionals to hit sales targets. They have varied responsibilities, including assessing clients' needs and presenting suitable products, delivering product samples, and working sales teams to develop and implement brand strategies. This role's qualifications include relevant work experience, excellent communication, sales, negotiation skills, and a bachelor's degree in a relevant field.

      Next up, we have the pharmaceutical sales representative profession to look over. This career brings along a higher average salary when compared to a field technical representative annual salary. In fact, pharmaceutical sales representatives salary difference is $36,220 higher than the salary of field technical representatives per year.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, field technical representative responsibilities are more likely to require skills like "customer service," "technical support," "r," and "internet." Meanwhile, a pharmaceutical sales representative might be skilled in areas such as "sales goals," "pharmaceutical products," "territory," and "health care." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that pharmaceutical sales representatives earn higher salaries compared to field technical representatives, but we wanted to find out where pharmaceutical sales representatives earned the most pay. The answer? The pharmaceutical industry. The average salary in the industry is $94,596. Additionally, field technical representatives earn the highest paychecks in the telecommunication with an average salary of $72,373.

      When it comes to the differences in education between the two professions, pharmaceutical sales representatives tend to reach higher levels of education than field technical representatives. In fact, they're 9.1% more likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.

      How a Professional Healthcare Representative Compares

      Professional Healthcare representatives are sales employees who manage the company's healthcare products and healthcare client accounts. They are in charge of achieving the sales targets of the company. They form good relationships with clients and distributors to ensure continued business with them. They may visit their clients' office from time to time to check in on them and to provide samples of new products. Professional Healthcare Representatives should be updated on the latest trends in the healthcare industry, as well as new product releases related to their company's main business. They should also know all the pertinent details on the products they sell so they can answer their clients' questions.

      Let's now take a look at the professional healthcare representative profession. On average, these workers make lower salaries than field technical representatives with a $28,233 difference per year.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from field technical representative resumes include skills like "customer service," "technical support," "r," and "internet," whereas a professional healthcare representative might be skilled in "federal agencies," "territory," "product portfolio," and "hospital setting. "

      When it comes to education, professional healthcare representatives tend to earn higher education levels than field technical representatives. In fact, they're 14.7% more likely to earn a Master's Degree, and 0.9% more likely to graduate with a Doctoral Degree.

      Description Of a Representative

      Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

      Representatives tend to earn a lower pay than field technical representatives by about $25,206 per year.

      While both field technical representatives and representatives complete day-to-day tasks using similar skills like customer service, technical support, and product knowledge, the two careers also vary in other skills.

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a field technical representative might have more use for skills like "r," "trouble shooting," "setup," and "hardware." Meanwhile, some representatives might include skills like "email," "data entry," "insurance companies," and "patient care" on their resume.

      Representatives earn a higher salary in the manufacturing industry with an average of $32,623. Whereas, field technical representatives earn the highest salary in the telecommunication industry.

      In general, representatives reach similar levels of education when compared to field technical representatives resumes. Representatives are 0.5% less likely to earn their Master's Degree and 1.4% more likely to graduate with a Doctoral Degree.