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Field technical specialist vs field service specialist

The differences between field technical specialists and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technical specialist and a field service specialist. Additionally, a field technical specialist has an average salary of $69,467, which is higher than the $51,832 average annual salary of a field service specialist.

The top three skills for a field technical specialist include technical support, troubleshoot and customer satisfaction. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.

Field technical specialist vs field service specialist overview

Field Technical SpecialistField Service Specialist
Yearly salary$69,467$51,832
Hourly rate$33.40$24.92
Growth rate10%10%
Number of jobs183,996104,134
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 35%
Average age4242
Years of experience22

What does a field technical specialist do?

Field technical specialist has the best skills necessary to provide technical support to any company who are having problems with applications or who wants to venture on new applications or operating systems. They also train staff on products and applications worth using for the betterment of the company. They also design and develop web pages to provide a digital presence and promote businesses' programs and products. They have the capability to troubleshoot hardware and software if problems arise.

What does a field service specialist do?

A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.

Field technical specialist vs field service specialist salary

Field technical specialists and field service specialists have different pay scales, as shown below.

Field Technical SpecialistField Service Specialist
Average salary$69,467$51,832
Salary rangeBetween $50,000 And $95,000Between $33,000 And $81,000
Highest paying City-Palo Alto, CA
Highest paying state-California
Best paying company-SAP
Best paying industry--

Differences between field technical specialist and field service specialist education

There are a few differences between a field technical specialist and a field service specialist in terms of educational background:

Field Technical SpecialistField Service Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 35%
Most common majorBusinessElectrical Engineering
Most common college-Stanford University

Field technical specialist vs field service specialist demographics

Here are the differences between field technical specialists' and field service specialists' demographics:

Field Technical SpecialistField Service Specialist
Average age4242
Gender ratioMale, 84.9% Female, 15.1%Male, 88.8% Female, 11.2%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field technical specialist and field service specialist duties and responsibilities

Field technical specialist example responsibilities.

  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Collaborate with telecommunication team to troubleshoot T1 to OC12.
  • Maintain corporate PC standards on software through SMS packaging and reporting.
  • Train in software for multiple surface equipment operations, including satellites and routers.
  • Train technicians on POS systems and ensure adherence to best practices in providing support.
  • Focuse on electronic equipment used for monitoring various environmental parameters, such as hydrology, water quality, and GPS.
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Field service specialist example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Assist major corporations in establishing new PC systems.
  • Redesign TVM, LAN functionality to meet companies growing needs
  • Ensure compliance with OSHA requirements and regulations on a daily basis.
  • Resolve customer printing and scanning issues from primarily PC computer systems.
  • Learned and apply HVAC repair techniques on refrigerator containers, trailers and vehicles.
  • Show more

Field technical specialist vs field service specialist skills

Common field technical specialist skills
  • Technical Support, 14%
  • Troubleshoot, 12%
  • Customer Satisfaction, 8%
  • Technical Assistance, 7%
  • PC, 6%
  • Technical Issues, 5%
Common field service specialist skills
  • Customer Satisfaction, 9%
  • Provide Customer Support, 7%
  • Customer Support, 6%
  • Troubleshooting Support, 5%
  • Technical Support, 5%
  • Level Troubleshooting, 5%

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