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The differences between field technical specialists and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technical specialist, becoming a field service technician takes usually requires 6-12 months. Additionally, a field technical specialist has an average salary of $69,467, which is higher than the $54,339 average annual salary of a field service technician.
The top three skills for a field technical specialist include technical support, troubleshoot and customer satisfaction. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.
| Field Technical Specialist | Field Service Technician | |
| Yearly salary | $69,467 | $54,339 |
| Hourly rate | $33.40 | $26.12 |
| Growth rate | 10% | 8% |
| Number of jobs | 183,996 | 167,298 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Associate Degree, 40% |
| Average age | 42 | 44 |
| Years of experience | 2 | 12 |
Field technical specialist has the best skills necessary to provide technical support to any company who are having problems with applications or who wants to venture on new applications or operating systems. They also train staff on products and applications worth using for the betterment of the company. They also design and develop web pages to provide a digital presence and promote businesses' programs and products. They have the capability to troubleshoot hardware and software if problems arise.
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
Field technical specialists and field service technicians have different pay scales, as shown below.
| Field Technical Specialist | Field Service Technician | |
| Average salary | $69,467 | $54,339 |
| Salary range | Between $50,000 And $95,000 | Between $35,000 And $82,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | |
| Best paying industry | - | Finance |
There are a few differences between a field technical specialist and a field service technician in terms of educational background:
| Field Technical Specialist | Field Service Technician | |
| Most common degree | Bachelor's Degree, 50% | Associate Degree, 40% |
| Most common major | Business | Electrical Engineering |
| Most common college | - | - |
Here are the differences between field technical specialists' and field service technicians' demographics:
| Field Technical Specialist | Field Service Technician | |
| Average age | 42 | 44 |
| Gender ratio | Male, 84.9% Female, 15.1% | Male, 92.3% Female, 7.7% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 1% |