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The differences between field technical specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technical specialist and a technical support specialist. Additionally, a field technical specialist has an average salary of $69,467, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a field technical specialist include technical support, troubleshoot and customer satisfaction. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Field Technical Specialist | Technical Support Specialist | |
| Yearly salary | $69,467 | $48,667 |
| Hourly rate | $33.40 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 183,996 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Field technical specialist has the best skills necessary to provide technical support to any company who are having problems with applications or who wants to venture on new applications or operating systems. They also train staff on products and applications worth using for the betterment of the company. They also design and develop web pages to provide a digital presence and promote businesses' programs and products. They have the capability to troubleshoot hardware and software if problems arise.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Field technical specialists and technical support specialists have different pay scales, as shown below.
| Field Technical Specialist | Technical Support Specialist | |
| Average salary | $69,467 | $48,667 |
| Salary range | Between $50,000 And $95,000 | Between $30,000 And $76,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New Jersey |
| Best paying company | - | Meta |
| Best paying industry | - | Finance |
There are a few differences between a field technical specialist and a technical support specialist in terms of educational background:
| Field Technical Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | - | Stanford University |
Here are the differences between field technical specialists' and technical support specialists' demographics:
| Field Technical Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.9% Female, 15.1% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |