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Field technical specialist vs technology services specialist

The differences between field technical specialists and technology services specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field technical specialist and a technology services specialist. Additionally, a field technical specialist has an average salary of $69,467, which is higher than the $60,796 average annual salary of a technology services specialist.

The top three skills for a field technical specialist include technical support, troubleshoot and customer satisfaction. The most important skills for a technology services specialist are customer service, technical support, and technical service.

Field technical specialist vs technology services specialist overview

Field Technical SpecialistTechnology Services Specialist
Yearly salary$69,467$60,796
Hourly rate$33.40$29.23
Growth rate10%10%
Number of jobs183,996171,044
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 58%
Average age4242
Years of experience22

What does a field technical specialist do?

Field technical specialist has the best skills necessary to provide technical support to any company who are having problems with applications or who wants to venture on new applications or operating systems. They also train staff on products and applications worth using for the betterment of the company. They also design and develop web pages to provide a digital presence and promote businesses' programs and products. They have the capability to troubleshoot hardware and software if problems arise.

What does a technology services specialist do?

Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.

Field technical specialist vs technology services specialist salary

Field technical specialists and technology services specialists have different pay scales, as shown below.

Field Technical SpecialistTechnology Services Specialist
Average salary$69,467$60,796
Salary rangeBetween $50,000 And $95,000Between $33,000 And $110,000
Highest paying City-New York, NY
Highest paying state-New Jersey
Best paying company-Ropes & Gray
Best paying industry-Manufacturing

Differences between field technical specialist and technology services specialist education

There are a few differences between a field technical specialist and a technology services specialist in terms of educational background:

Field Technical SpecialistTechnology Services Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common college-Stanford University

Field technical specialist vs technology services specialist demographics

Here are the differences between field technical specialists' and technology services specialists' demographics:

Field Technical SpecialistTechnology Services Specialist
Average age4242
Gender ratioMale, 84.9% Female, 15.1%Male, 72.9% Female, 27.1%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between field technical specialist and technology services specialist duties and responsibilities

Field technical specialist example responsibilities.

  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Collaborate with telecommunication team to troubleshoot T1 to OC12.
  • Maintain corporate PC standards on software through SMS packaging and reporting.
  • Train in software for multiple surface equipment operations, including satellites and routers.
  • Train technicians on POS systems and ensure adherence to best practices in providing support.
  • Focuse on electronic equipment used for monitoring various environmental parameters, such as hydrology, water quality, and GPS.
  • Show more

Technology services specialist example responsibilities.

  • Manage customs processes, paperwork and QA of regulatory processes.
  • Work with various app support team while patching and manage all Linux servers.
  • Use CRM software application or other means to communicate and manage sales and daily work activities.
  • Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
  • Document procedures for ITIL foundations base projects.
  • Train engineers to install and maintain energy-saving devices for HVAC equipment.
  • Show more

Field technical specialist vs technology services specialist skills

Common field technical specialist skills
  • Technical Support, 14%
  • Troubleshoot, 12%
  • Customer Satisfaction, 8%
  • Technical Assistance, 7%
  • PC, 6%
  • Technical Issues, 5%
Common technology services specialist skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Technical Service, 7%
  • Patients, 7%
  • Customer Satisfaction, 4%
  • Project Management, 3%

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