How to hire a field technical specialist

How to hire a field technical specialist, step by step

Here's a step-by-step field technical specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a field technical specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new field technical specialist
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the field technical specialist you need to hire. Certain field technical specialist roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A field technical specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, field technical specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of field technical specialist salaries for various roles:

   Type of Field Technical Specialist	Description	Hourly rate
   Field Technical Specialist	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$24-45
   Technical Support Engineer	A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting... Show more	$29-57
   Technical Team Lead	The responsibilities of a technical team lead revolve around overseeing the progress and performance of a technical team, ensuring they are functioning efficiently. They mostly delegate tasks, manage schedules, set goals, produce reports and presentations, respond to correspondence, and coordinate with staff, clients, and other department personnel to ensure accuracy and timeliness for all projects... Show more	$31-58

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Technical Support
   • Troubleshoot
   • Customer Satisfaction
   • Technical Assistance
   • PC
   • Technical Issues
   • Customer Problems
   • Technology Systems
   • PCI
   • Switches
   • Office Technology
   • Technical Training
   • Service Calls
   • ISO

   Check all skills

   Responsibilities:

   • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
   • Collaborate with telecommunication team to troubleshoot T1 to OC12.
   • Maintain corporate PC standards on software through SMS packaging and reporting.
   • Train in software for multiple surface equipment operations, including satellites and routers.
   • Train technicians on POS systems and ensure adherence to best practices in providing support.
   • Focuse on electronic equipment used for monitoring various environmental parameters, such as hydrology, water quality, and GPS.

3. Make a budget

   Including a salary range in your field technical specialist job description is one of the best ways to attract top talent. A field technical specialist can vary based on:

   • Location. For example, field technical specialists' average salary in nebraska is 37% less than in delaware.
   • Seniority. Entry-level field technical specialists 47% less than senior-level field technical specialists.
   • Certifications. A field technical specialist with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a field technical specialist's salary.

   Average field technical specialist salary

   $69,467yearly

   $33.40 hourly rate

   ---

   Entry-level field technical specialist salary

   $50,000 yearly salary

   Updated December 24, 2025

4. Writing a field technical specialist job description

   A job description for a field technical specialist role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a field technical specialist job description:

   Field technical specialist job description example

   NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
   
   We are currently seeking a Field Tech Specialist to join our team in Mayfield Heights, Ohio (US-OH), United States (US).
   This position will be a Client based position. Field Service Technician, VIP Support
   
   Role Responsibilities
   
   * Supporting VP and higher white glove/VIP support
   * Make policy recommendations to their managers and be an escalation point for less experienced team members
   * Performs basic troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks/printers
   * May respond to calls after normal business hours per leader instructions
   * Identifies potential issues that could adversely impact end user experience and takes corrective action.
   
   Basic Qualifications
   
   * 5+ years desktop/technical support experience
   
   Additional skills
   
   * A+ Certification
   * Team Lead Experience
   * Must have a proven customer service background
   * Knowledgeable of Windows Operating System environment
   * Must be able to comprehend and follow verbal and written technical instructions and scripts
   * Good verbal and written communication skills
   * Physically able to lift and move Enterprise and Client technology hardware in our customer environments
   * Excellent interpersonal skills and ability to work collaboratively in a team environment
   * Basic customer interaction skills
   * Strong troubleshooting skills
   
   About NTT DATA Services
   
   NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
   
   NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right field technical specialist for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find field technical specialist candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit field technical specialists, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   If your interviews with field technical specialist applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new field technical specialist

   Once you have selected a candidate for the field technical specialist position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new field technical specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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