Field Technician (Fiber Splicing)
Field technician job in Atlanta, GA
$70,000 - $80,000 + 401(k) + Medical + PTO + Holidays + Technical Progression + Overtime
Atlanta
Are you an experienced fiber splicer looking to take ownership of your work and make an impact in the field?
Join a global leading and respected telecoms company where you'll manage your own local territory, work with top-tier clients, and be recognized for your expertise.
This well-established global company design, deploy and support the telecom industry across 4 keys sectors including subsea, wireless, data centres and fixed lines! With huge growth plans within the US market, they are looking to add to their skilled team of field engineers to support their top tier customers!
You will be responsible for hands-on field work, including installing new fiber networks and equipment, performing fusion splicing, and repairing faults. They will respond to maintenance calls within set timelines, replace or fix hardware with guidance from Technical Assistance. The role also requires following all Safety, Health, Environmental, and Quality (SHEQ) standards.
This job offers lots of variety and suits an engineer who is passionate about telecommunications and data centers!
The Person
* 2-3 Years minimum in fiber splicing
* Single fusion splicing is essential
* Some Ribbon splicing is good to know but not essential
* Experience in Fujikura, Sumitomo, or similar industry-standard splicers
* Looking for a field based role coving a local patch with top tier clients!
The Role
* Covering a local territory (1-2 regular customers)
* 80-120 splices/day for standard projects
* single fusion and ribbon splicing
* Following all Safety, Health, Environmental, and Quality (SHEQ)
* Supporting top tier customer!
Deployment Technician
Field technician job in Alpharetta, GA
Full time under W2
Onsite Role
Pay Rate: $19 - $20.50 an hr
Schedule: Mondays - Fridays, 8AM to 5PM
Technical work as Windows 11 installation technician for
- New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation)
- Recovery of returned PCs (cleaning, minor repairs, asset management)
- Inventory management of returned PCs and newly ordered PCs
- Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
- End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
- User interaction during PC setup / redeployment / retirement
Desktop Support Technician
Field technician job in Atlanta, GA
Desktop Support Technician, Onsite
Time is split between Duluth, GA office and the Atlanta, GA office (3 days in Atlanta, 2 days in Duluth)
A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a "do whatever it takes'' attitude and possess great pride in their work
JOB DUTIES AND RESPONSIBILITIES:
Provide hardware and software support - In an efficient and professional manner assist user issues
Customer Service - Assist users in a prompt and courteous manner
Special Projects - Various tasks and other non-technical responsibilities will be required
QUALIFICATIONS:
Experience in a corporate helpdesk and/or desktop support environment is preferred
Consider themselves as tech-savvy and willing to learn new ideas
Must understand and communicate technical concepts and provide clear technical instructions in simple terms
Excellent customer service skills to work effectively with clients
Understanding of Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environment
Ability to professionally handle conflicts
Must be professional, self-motivated, resourceful, flexible and work with minimal supervision
Must be able to follow through procedures and protocols as outlines by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00635
Environmental Field-Testing Technician
Field technician job in Acworth, GA
Job Description
Are you ready to begin your journey towards a rewarding career in the environmental field? Does protecting the environment and gaining hands-on experience as an Environmental Field-Testing Technician interest you? Apply today! You'll get great hands-on experience, travel to exciting customer locations within your region (with expenses covered), and enjoy the great outdoors!
This is a great opportunity in a recession-proof industry where the sky is the limit! As an Environmental Field-Testing Technician, you will have the opportunity to learn and advance within our rapidly growing company while simultaneously obtaining an education on the industrial processes that we serve. Benefits to the Environmental Field-Testing Technician role include a clear and progressive career path, upward mobility, PTO, and great benefits that kick in the month following your start date.
Environmental Field-Testing Technician Info:
Alliance Technical Group provides the full spectrum of services to support our customers' environmental needs, and ultimately, helps protect the environment. We are currently hiring enthusiastic, adventurous, science or mechanically-minded individuals who have the desire to obtain valuable work experience and learn on the job. In this role, you will have the unique opportunity to gain exposure to a variety of industrial processes, and travel to various customer locations typically in your region/state, with all travel expenses paid. The work is conducted safely outdoors, on emissions source platforms, often at elevated heights, so you must love being outside.
Starting pay rate is $20-$22 per hour, with generous quarterly profit-sharing bonuses and plenty of overtime available, the annual salary is estimated to be up to $48K in first year. In addition, you'll receive a great benefits package, paid time off, and the ability to receive referral bonuses.
Duties & Responsibilities:
In this important position, you will conduct Stack Emissions Testing including equipment preparation, deployment, staging/breakdown, sample collection and recovery. During our comprehensive training process, you will learn the following responsibilities, and once experienced, have the opportunity for rapid advancement:
Conduct on-site field testing in a professional manner and transport testing equipment to customer sites
Follow all test methods, procedures, and processes for quality source testing
Apply careful mechanical and electrical skills while troubleshooting testing systems
Qualifications:
Must have a valid driver's license
Enjoy being outdoors, working safely in all weather conditions
Ability and desire to climb stairs and ladders and work at elevated heights
Degree in environmental, engineering, or mechanical sciences, or related experience skill and ability is highly preferred
Experience related to environmental response/sample collection, mechanical, construction, or electrical work is helpful and preferred
Experience with or strong aptitude to learn the use of the MS Office Suite (Word, Excel, Outlook) & Adobe products
Ability and desire to be on your feet, lift equipment up to 75 pounds, climb ladders or stairs and work at elevated heights and use tools or equipment requiring a high degree of dexterity
Ability to distinguish between shades of color is critical for safety
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired after July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub
In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $20-$22 per hour.
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
#FIELDSERVICES
Field Service Engineer
Field technician job in Duluth, GA
Field Service Engineer Department: Service Location: Duluth, GA START YOUR APPLICATION About the role: WEG Electric Corp. has a great opportunity for a Field Service Technician to join our team in Duluth, GA. This role provides field service for commissioning, warranty evaluation, repair and support services for the WEG Motors.
Primary Responsibilities:
* Serve as a technical resource for the installation, startup, and commissioning of Motors.
* Serve as a technical resource for routine maintenance on Motors.
* May provide technical expertise and guidance for the repair of Motors.
* As needed, assist with warranty evaluation to determine whether a specific field service activity falls under a WEG warranty agreement.
* As appropriate, coordinate work efforts with an Authorized Service Center in the USA.
* Demonstrate a functional understanding of industrial applications in order to be able to support the WEG Energy products being used within the environment.
* Demonstrate the ability to understand customers internal processes in order to be able to support the WEG products being used within the environment.
* Exhibit effective customer service skills, projecting a positive corporate image.
* Thoroughly document on-site conditions at a customer location, which includes taking appropriate photographs, gathering any necessary drawings and schematics, and being able to write a comprehensive field service report that documents activities performed by WEG personnel and can be referenced at a later time, as needed.
* Upon completing activities at a customer site, effectively establish expectations for any follow-up activities with the
customers and the WEG internal teams.
* Promote the sale of spare parts and maintenance programs for Motors installed at the customers' job sites.
* Other duties and tasks as assigned.
Education:
* High School or GED required. Associate or Bachelor's degree in Electrical or Mechanical Engineering preferred.
Knowledge / training:
* Installation, Commissioning and Troubleshooting of Electric Motors.
* Commissioning of Lube Oil Systems.
* Use of Vibration Analyzer.
* Adjustment of instruments assembled on the Motors and Generators.
Experience:
* 3+ years of experience of related experience.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: ***********
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. You must be authorized to work in the United States without sponsorship. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
START YOUR APPLICATION
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Field technician job in Atlanta, GA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Field Service Maintenance Technician
Field technician job in Atlanta, GA
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Extensive travel required. (Local, National, International)
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment.
· Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
You should be proficient in:
Creating Preventive Maintenance Plans
Mechanical Troubleshooting Skills
120/208/240/480 Voltage Systems
Electrical Troubleshooting
Electrical Repair
Machine Safety Inspections
Machines & technologies you'll use:
Variable Frequency Drives (VFD)
Programmable Logic Controller (PLC) (Fanuc, Allen Bradley, Siemens)
Servo Motors
Cui-Cable Technician
Field technician job in Alpharetta, GA
CUI Cable is seeking a skilled and dedicated Cable Technician to join our team. As a Cable Technician, you will be responsible for providing exceptional installation, relocation, troubleshooting, and auditing services for internet, cable, telephone, and alarm systems at our customers' premises. Cable experience is a requirement for this position, and we will provide you with a work truck to carry out your duties effectively.
Responsibilities:
Perform installations, relocations, troubleshooting, and audits of internet, cable, telephone, and alarm services at customer premises.
Adhere to company installation policies to ensure high-quality service delivery.
Operate and maintain tools and equipment properly, organizing and stocking the company vehicle with necessary equipment to fulfill job requirements.
Prepare and maintain accurate time logs, reports, and related documentation in accordance with company and departmental policies.
Requirements:
Proficiency in using basic broadband installation tools and hand tools.
Ability to lift objects weighing up to 80 lbs., work at heights up to 30 ft., and in confined spaces, including attics.
Comfortable working both indoors and outdoors, adapting to different environments as necessary.
Possession of a valid driver's license and a satisfactory driving record.
Successful completion of thorough background checks and drug screenings.
Flexibility in work schedule, including availability to work weekends.
Minimum age requirement of 23 years or older.
Employee Compensation and Benefits:
At CUI, we prioritize your preferences and offer a range of options to suit your needs. We provide both W2 and 1099 employee options with competitive wages, ensuring your success and satisfaction. As part of our commitment to your professional growth, we promote from within and offer advancement opportunities throughout your career journey. Additionally, we offer an attractive list of benefits:
Sign on Bonus:
$500 - $1,500 dependent on amount of training needed
Comprehensive benefit package, including health, vision, and dental coverage.
401k retirement plan with a company match.
Company vehicle and gas card for work-related transportation.
Weekly pay schedule.
Monthly bonus potential.
Pay increase after the first year.
Paid holidays.
Uniforms provided.
Company cell phone.
Optional Benefits Waived Program:
If you own a late model white truck/van and do not require medical benefits, you may be eligible for our Benefits Waived program. Speak with a recruiter for more details.
About CUI Cable Services:
CUI Cable Services is a leading provider of solutions for multiple system operators (MSOs) in the telecommunications industry. Since 2001, we have been delivering exceptional services, exceeding industry standards. As a registered minority-owned and veteran-owned business, we pride ourselves on practicing our Core 4 values of Honesty, Integrity, Teamwork, and Quality. These values shape our company's culture, drive our decisions, and inspire us to continuously improve and provide the best possible experience for our employees, customers, and partners.
Hiring Process:
Our efficient hiring process ensures a smooth transition into your future career. Here are the steps involved:
Application review and phone screening: Our recruiters will review your application and conduct a phone screen to discuss the job description and your work experience.
In-person interview: If selected, you will be invited for an in-person interview with our branch managers.
Pre-employment screening: Upon accepting the job offer, you will undergo a pre-employment drug screening and a nationwide background check.
Start date: After successful completion of the screening process, we will coordinate your start date.
If you are looking to start your career in the cable industry, join the CUI team and become part of our dedicated workforce. Apply today and embark on a rewarding journey with opportunities for professional advancement and personal fulfillment.
Join our team at CUI Cable Services and embark on a rewarding career in the telecommunications industry.
Auto-ApplyGenerator Field Service Technician
Field technician job in Austell, GA
Supercharge Your Career as a Generator Field Service Technician!
Imagine a career that takes you to varied customer sites, where your expertise is needed the most. As a natural troubleshooter, you are the embodiment of mechanical and electrical proficiency, possessing a deep knowledge of diesel and natural gas generator sets and their associated fuel systems. Your toolbox is filled with diagnostic prowess, and your experience allows you to quickly identify and rectify any issues that threaten the integrity of these powerhouses. But your role goes beyond wrenches and wires; it extends to the realm of communication and customer care. You are the bridge between our company and those who rely on us for uninterrupted power.
Are you an experienced technician with a passion for problem-solving? Do you thrive in dynamic environments and have a knack for keeping the lights on when it matters most? Prime Power Services is seeking a skilled and dedicated Generator Field Service Technician to join our team.
Why Choose Us?
Award-Winning Training: In our state-of-the-art training campus in Mableton, Georgia, you'll have the chance to work on a variety of generators and hone your technical expertise. Earn Certifications: OSHA10, OSHA30, EGSA Apprentice or Journeyman.
Career Advancement: At Prime Power, we're committed to helping our team members grow. Your success is our success! We offer over 40 hours annually of paid training and personalized training plans aimed at furthering your professional development.
Team Collaboration: You'll be part of a tight-knit team that values cooperation, learning, and innovation. We're not just colleagues; we're a family.
Competitive Compensation: We recognize your hard work and dedication. You'll receive a competitive salary, including the potential to receive commission per the technician commission plan. We offer a benefits package that includes medical, dental, and vision coverage, and a Flexible Spending Account. You can participate in our 401(k) with a generous employer match.
Key Responsibilities:
Troubleshoot Automatic Transfer Switches, engine/generator controls, and excitation systems.
Complete quality preventative maintenance, inspections, and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
Communicate with sales, operations, and customers regarding service and service contract coverage, pricing, terms and conditions, and applicable policies.
Respond to inquiries regarding new contract obligations and revisions.
Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
Adhere to company safety practices and other policies and procedures.
Act with integrity and provide outstanding service to customers and coworkers building an environment of teamwork and positivity.
Report any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
Read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.
Education and Experience Requirements:
High School diploma/GED required.
3+ years working in the power generation field.
Excellent communication skills.
Must have a driving record showing zero felony convictions and less than three (3) moving violations.
Pass a criminal background check and mandatory drug screening.
Prime Power Services, Inc. is an Equal Opportunity Employer.
All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. Prime Power Services is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Prime Power Services has an ongoing responsibility to respect and support a globally diverse environment. Prime Power Services maintains a drug-free workplace.
Auto-ApplyCable Technicians
Field technician job in Atlanta, GA
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than 30 IT Staffing Services contracts across USA and working
closely with Fortune 500 Companies and Key Private sector Agencies. We
are providing staffing support to more than 10 State Customers across USA
and have successfully staffed for more than 260 roles in last 6 months.
Job Description
Job Title: Cable Technicians
Duration: 10 months plus possibility of extension
Work Location: Atlanta, GA 30324
Shift Timings: This position is off revenue hours (overnight hours)
Qualifications
Qualifications:
Vocational or specialized training beyond high school in Electronics or Electrical Engineering Technology (Associates Degree preferred)
3+ years' work experience in electronics
A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, surveillance systems, fire alarm and life safety systems
Working knowledge of Focus 200, DMP, Verint and Parabit product solutions preferred
State license (C- 10) and NICET certifications preferred
Experience in commercial, fortune 1000 or government electronic security maintenance, service, or installation preferred
Shift adaptability and work in adverse exposure to elements/personal safety
Able to stand most of the day, occasionally lift heavy loads, and work long hours
Outstanding interpersonal and customer service skills
Use of tact, ordinary courtesy, and work in team environment
Additional Information
Note:
· This position is off revenue hours (overnight hours)- 10PM to 6 AM and 11 PM to 7 AM
· Openings: Multiple Openings
IT Field Engineer
Field technician job in Tyrone, GA
Job DescriptionSalary: $45-70k per year
About Us: Century Solutions Group, Inc., an IT services provider based in Tyrone, GA, with an additional office in Atlanta (near the Battery), is dedicated to helping clients succeed by delivering customized technology solutions tailored to their unique needs. Century offers a dynamic and rewarding environment where team members are empowered to learn, grow, and make a meaningful impact.
***We are looking for someone to work on the southside of ATL ONLY***
Job Summary:
Century Solutions Group is seeking IT Field Engineer (Levels IIII) to deliver proactive, high-quality support to our clients. In this role, you will act as a trusted technical partnerdiagnosing and resolving issues onsite and remotely, stabilizing and improving client environments, and documenting solutions that the whole team can leverage. Youll work across desktops, laptops, peripherals, servers, and common business applications; coordinate with teammates and vendors; and help translate business needs into practical, secure IT solutions.
Key Responsibilities:
Deliver onsite/remote support for endpoints, peripherals, servers, and common business apps; ensure stable day-to-day operations.
Install, configure, diagnose, repair, maintain, and upgrade hardware/software to optimize performance; perform malware/spyware cleanup.
Own tickets end-to-end: triage, prioritize to SLA, resolve or escalate appropriately, and keep users informed.
Apply system analysis to define hardware/software/functional requirements and recommend practical solutions.
Provide clear user training and create quick reference guides to reduce repeat issues.
Create and update documentation
Help coordinate the service board workflow (priorities, escalations) and uphold documentation/quality standards.
Collaborate with internal teams and vendors to drive timely, durable fixes.
Participate in after-hours/on-call monitoring and support as scheduled.
Maintain current skills/certifications, share knowledge with the team, and follow security/safety best practices.
Perform other duties as assigned to support client outcomes and team effectiveness.
Qualifications/Skills:
Bachelors degree in computer science (or related field) or 34 years of equivalent, hands-on IT experience.
Networking Expertise: Demonstrated knowledge of firewalls, switches, and wireless technologies (configuration, troubleshooting, and support).
Execution Under Pressure: Proven ability to prioritize and execute tasks in a high-pressure, SLA-driven
Shift Hours:
Monday to Friday, 8:00 AM to 5:30 PM.
Benefits:
Competitive salary
Comprehensive health, dental, and vision insurance
Professional development and training opportunities
PTO and holiday schedule
401(k) with company
Why Join Us?
At Century Solutions Group, we value innovation, collaboration, and a commitment to excellence. As an IT Field Engineer, you will play a critical role in driving our sales efforts and shaping the future of our client relationships. Join us to be part of a team that is passionate about technology and dedicated to client satisfaction.
CMT Engineering Field Technician
Field technician job in Kennesaw, GA
NOVA Engineering is seeking full-time a CMT Engineering Field Technician or Special Inspector for NOVA's Kennesaw, GA to work on projects though out the Atlanta metropolitan statistical area (MSA). The individual will be responsible for the following:
* Conduct field testing of soil, concrete, asphalt, aggregate, rebar, and masonry/mortar/grout for compliance with ASTM, AASHTO, DOT, and/or project specifications.
* Review blueprints in preparation of field observations on construction sites.
* Document field activities, observations, and testing results on construction projects, and their conformance with (or deviation from) project plans and specifications.
* Utilize Metafield and/or other field and laboratory information management systems, for recording of testing results.
* Communication of field and laboratory testing results with Construction Services and Geotechnical Project Management staff, general contractors, and clients.
* Calibration of field and laboratory equipment to industry codes and standards.
At NOVA, it doesn't have to be just a job, it can be the beginning of a long and successful career. We offer training (both on-the-job and classroom) to support and encourage staff in obtaining certifications in the fields of aggregate, asphalt, soil, reinforced concrete and masonry. We also have a Credential Incentive Program that rewards obtaining those certifications throughout the employee's career.
Qualifications:
* 2+ years of experience in construction materials testing/inspections of soil, concrete, masonry, and/or asphalt materials is required
* ACI certification is required
* ICC certifications in Soils, Reinforced Concrete, and Structural Masonry are preferred
* Ability to routinely lift 40 to 50 lbs. (field/laboratory samples and equipment), is required
* Willingness to work outdoors in varying weather conditions (Company will provide Personal Protective Equipment and inclement weather gear, as appropriate)
* Ability to work and maneuver equipment (such as a loaded wheelbarrow) on uneven ground and around active construction sites
* Willingness to travel out-of-town (typically overnight) for short duration assignments
Check out our Perks + Benefits:
In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits:
* Use of take-home Company Vehicle and gas card for daily travel to work sites and gas card
* Comprehensive group medical insurance, including health, dental and vision
* Opportunity for professional growth and advancement
* Certification reimbursement
* Paid time off
* Company-observed paid holidays
* Company paid life insurance for employee, spouse and children
* Company paid short term disability coverage
* Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection
* 401K retirement with company matching of 50% on the first 6% of employee contributions
* Wellness program with incentives
* Employee Assistance Program
NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.
About Nova
Established in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA has added additional service lines such as Facilities and Building Envelope, Forensics, Municipal and more. We are dedicated to providing a wide variety of projects and services with an emphasis on collaboration and safety. We offer a stimulating and inspiring work environment where our employees are recognized for their efforts and achievements and are mentored for professional growth.
Currently, NOVA employs 650+ personnel in 18 offices serving clients throughout the southeastern United States and beyond. Our firm has professional and administrative support staff that includes registered professional engineers, registered professional geologists, environmental scientists, registered roof observers, LEED accredited professionals, soil/foundation engineers, laboratory specialists, materials technicians, ICC-certified inspectors, NICET-certified technicians, and AWS-certified welding inspectors. NOVA's facilities include AASHTO-accredited laboratories in soils, concrete, aggregate and hot-mix asphalt testing/inspection. We also have CCRL-inspected laboratories for concrete sampling, curing, and testing. NOVA will continue to expand its reach and reputation as a leader in the testing, inspection, and consulting fields with a strong legacy of quality and integrity by promoting our best internal resources and recruiting a diverse culture of valued and exceptional talent.
#LI-JT
Field IT Engineer - Atlanta
Field technician job in Atlanta, GA
Job Description
Field IT Engineer
Onsite | Atlanta, GA
We are looking for a talented IT professional to join our leading digital banking client's team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization.
Key Responsibilities:
Provide hands-on IT support, including LAN/WAN network, telephony, and printer support.
Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery.
Manage global information security efforts, including virus protection, backups, recovery, and audits.
Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams.
Support end users and senior management in both office and remote hybrid environments.
Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment.
Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes.
Actively participate in IT planning, program execution, and business continuity planning.
Manage site computer rooms and coordinate disaster recovery efforts.
Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities.
Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management.
Provide expert support for hardware troubleshooting, repairs, and part replacements.
Key Competencies:
Proficient in IT infrastructure and executive office support.
Strong ability to support key executive events, such as management meetings.
Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment.
Effective communication skills at all levels of management.
Ability to manage multiple sites and support global IT needs.
Flexibility in working hours to accommodate project timelines and office hours.
High degree of autonomy, service orientation, and a results-driven approach.
Strong understanding of IT development and support processes, with a focus on ethics and compliance.
Qualifications:
Bachelor's degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline.
Experience with Microsoft Windows 11 and server/Dell PC client support.
Familiarity with CISCO switches, routers, networks, and telephony systems.
Expertise in implementing structured cabling and network layouts.
Experience managing complex support issues within a globally dispersed organization.
Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies.
At least 3-5 years of relevant experience in LAN/WAN and technical support.
Why Join Us?
This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You'll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.
Technical Field Engineer - Dell experience - Local area travel
Field technician job in Atlanta, GA
We are seeking skilled and experienced Onsite Field Engineers to provide on-site maintenance and break/fix services for Dell-specific solutions at customer sites. These engineers will play a critical role in supporting enterprise customers, ensuring uptime and optimal performance of mission-critical systems.
Each engineer will be assigned to one market (Atlanta, Chicago, or Columbus, OH) and cover customer locations within a defined service area radius.
** You must reside within the greater Atlanta, Columbus or Chicago areas and you must be comfortable traveling around the metro area to provide support at various customer sites. This will mostly be 1st shift (8am-5pm) but will also include occasional 2nd shift work (4pm-12am) with some overnight potential as well. Mostly 1st shift though.
Responsibilities
Onsite Technical Support
Install, configure, implement, integrate, maintain, troubleshoot, and repair Dell ISG Storage products at customer sites.
Provide technical and administrative support directly to customers
Interpret customer needs, clarify responsibilities, and ensure timely resolution of issues.
Collaboration & Escalation
Partner with subject matter experts to resolve complex technical problems.
Apply troubleshooting tools, technical knowledge, and analytical practices to identify and resolve issues.
Escalate when necessary, while maintaining ownership of customer satisfaction.
Problem Solving
Work on issues of moderate scope requiring varied analysis.
Apply judgment within defined procedures to determine the best course of action.
Contribute to investigations and provide recommendations for long-term solutions.
Requirements
Bachelor's degree with2+ years of professional experience, or an advanced degree with no prior experience, or equivalent work experience.
Prior hands-on experience with Dell ISG Storage solutions, including:
DataDomain
PowerScale
VxRail (SABA Level 3 minimum training required)
Willingness and ability to pursue advanced certifications (SABA Level 5) over time.
Additional product training expected for ECS, PMAX/VMAX (SABA Levels 2-5) and other Dell ISG Storage platforms as needed.
Must possess reliable personal transportation.
Ability to travel within assigned service area (mileage averages will be provided).
Work Schedule & Flexibility
Support of 24x7 business operations with schedule flexibility required.
Engineers must be available for various shifts, including:
Day Shift: 8:00 AM - 4:00 PM
Evening Shift: 4:00 PM - 12:00 AM
Overnight Shift: 12:00 AM - 8:00 AM
Benefits
Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
ABOUT PGTEK:
PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.
EOE, including disability/veterans
Auto-ApplyEnvironmental Field Technician / Consultant - Level 1 (Atlanta Area)
Field technician job in Marietta, GA
Ideal Candidate Profile
Do you fit this profile?
Wants to start a CAREER / not just another "job"
Wants to make a difference
High Moral Standards & Values
Positive
Helpful
Team Player
Professional
Wants to be the best of the best
Is Ready
Envirocheck is a growing company and has exciting opportunities for “A” players on our team.
Job Summary
Our environmental field technicians / consultants (Level 1) provide clients with advice regarding potential contaminant presence in a variety of settings including residential, commercial, and industrial buildings. An ideal candidate should be an individual who is self-motivated, this “hands-on” position requires strong analytical and communication skills to identify a potential issue and convey the said issue to a client with remedial solutions when necessary. Through on-the-job training and certification courses, field technicians gain knowledge regarding state and federal regulations and in turn conduct surveys and produce reports as a knowledgeable party.
Responsibilities and Duties
Conduct on-site inspections, which includes documentation of site conditions, sampling, and in-person consultation
Produce professional survey reports based on inspection notes and sample data with remedial recommendations as necessary
Coordinate with multiple parties regarding inspections while keeping all parties best interests in mind
Adhere to all applicable state and federal laws and regulations and communicate that information to clients in a professional manner
Qualifications and Skills
No experience required - will train.
High school diploma is required.
Prefer individuals with a bachelor's of science degree in construction management, biology, chemistry, environmental science, and/or a related science.
Valid Driver's License
Benefits
Health Insurance options
401K with matching
Company vehicle & iPhone & gas card provided
Paid Training & Field-Related Education
Environmental Field-Testing Technician
Field technician job in Acworth, GA
Are you ready to begin your journey towards a rewarding career in the environmental field? Does protecting the environment and gaining hands-on experience as an Environmental Field-Testing Technician interest you? Apply today! You'll get great hands-on experience, travel to exciting customer locations within your region (with expenses covered), and enjoy the great outdoors!
This is a great opportunity in a recession-proof industry where the sky is the limit! As an Environmental Field-Testing Technician, you will have the opportunity to learn and advance within our rapidly growing company while simultaneously obtaining an education on the industrial processes that we serve. Benefits to the Environmental Field-Testing Technician role include a clear and progressive career path, upward mobility, PTO, and great benefits that kick in the month following your start date.
Environmental Field-Testing Technician Info:
Alliance Technical Group provides the full spectrum of services to support our customers' environmental needs, and ultimately, helps protect the environment. We are currently hiring enthusiastic, adventurous, science or mechanically-minded individuals who have the desire to obtain valuable work experience and learn on the job. In this role, you will have the unique opportunity to gain exposure to a variety of industrial processes, and travel to various customer locations typically in your region/state, with all travel expenses paid. The work is conducted safely outdoors, on emissions source platforms, often at elevated heights, so you must love being outside.
Starting pay rate is $20-$22 per hour, with generous quarterly profit-sharing bonuses and plenty of overtime available, the annual salary is estimated to be up to $48K in first year. In addition, you'll receive a great benefits package, paid time off, and the ability to receive referral bonuses.
Duties & Responsibilities:
In this important position, you will conduct Stack Emissions Testing including equipment preparation, deployment, staging/breakdown, sample collection and recovery. During our comprehensive training process, you will learn the following responsibilities, and once experienced, have the opportunity for rapid advancement:
Conduct on-site field testing in a professional manner and transport testing equipment to customer sites
Follow all test methods, procedures, and processes for quality source testing
Apply careful mechanical and electrical skills while troubleshooting testing systems
Qualifications:
Must have a valid driver's license
Enjoy being outdoors, working safely in all weather conditions
Ability and desire to climb stairs and ladders and work at elevated heights
Degree in environmental, engineering, or mechanical sciences, or related experience skill and ability is highly preferred
Experience related to environmental response/sample collection, mechanical, construction, or electrical work is helpful and preferred
Experience with or strong aptitude to learn the use of the MS Office Suite (Word, Excel, Outlook) & Adobe products
Ability and desire to be on your feet, lift equipment up to 75 pounds, climb ladders or stairs and work at elevated heights and use tools or equipment requiring a high degree of dexterity
Ability to distinguish between shades of color is critical for safety
Key Benefits Include:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(K) Plan with Competitive Match
Continuing Education and Tuition Assistance
Employer-Sponsored Disability Benefits
Life Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st)
Profit Sharing or Individual Bonus Programs
Referral Program
Per Diem & Paid Travel
Employee Discount Hub
In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $20-$22 per hour.
Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
#FIELDSERVICES
Field Service Engineer
Field technician job in Duluth, GA
**Department:** Service **About the role:** WEG Electric Corp. has a great opportunity for a Field Service Technician to join our team in Duluth, GA. This role provides field service for commissioning, warranty evaluation, repair and support services for the WEG Motors.
**Primary Responsibilities:**
+ Serve as a technical resource for the installation, startup, and commissioning of Motors.
+ Serve as a technical resource for routine maintenance on Motors.
+ May provide technical expertise and guidance for the repair of Motors.
+ As needed, assist with warranty evaluation to determine whether a specific field service activity falls under a WEG warranty agreement.
+ As appropriate, coordinate work efforts with an Authorized Service Center in the USA.
+ Demonstrate a functional understanding of industrial applications in order to be able to support the WEG Energy products being used within the environment.
+ Demonstrate the ability to understand customers- internal processes in order to be able to support the WEG products being used within the environment.
+ Exhibit effective customer service skills, projecting a positive corporate image.
+ Thoroughly document on-site conditions at a customer location, which includes taking appropriate photographs, gathering any necessary drawings and schematics, and being able to write a comprehensive field service report that documents activities performed by WEG personnel and can be referenced at a later time, as needed.
+ Upon completing activities at a customer site, effectively establish expectations for any follow-up activities with thecustomers and the WEG internal teams.
+ Promote the sale of spare parts and maintenance programs for Motors installed at the customers' job sites.
+ Other duties and tasks as assigned.
**Education:**
+ High School or GED required. Associate or Bachelor's degree in Electrical or Mechanical Engineering preferred.
**Knowledge / training:**
+ Installation, Commissioning and Troubleshooting of Electric Motors.
+ Commissioning of Lube Oil Systems.
+ Use of Vibration Analyzer.
+ Adjustment of instruments assembled on the Motors and Generators.
**Experience:**
+ 3+ years of experience of related experience.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: ***********
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. You must be authorized to work in the United States without sponsorship. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Apprenticeship Program-Generator Field Service Technician
Field technician job in Austell, GA
Job Description
Get Ready! New Apprenticeship Class Launching January 2026 - Your Career Starts Here. Are you mechanically inclined? Are you eager to learn and develop new skills? Are you ready to power up your career? Prime Power Services' two-year Generator Field Service Technician Apprenticeship Program is your gateway to a high-demand career in the world of emergency power supply systems (EPSS). No experience necessary.
Participants in the program will acquire skills in the EPSS industry while employed full-time and earning a living. Our emergency power apprentices learn from some of the most knowledgeable and respected leaders in the industry in a supportive environment. Prime Power's training campus is located in Mableton, GA, and hosts an award-winning training team of EGSA-certified trainers and experts in learning and development.
Join us here in Atlanta for your first 90 days and afterward stay in Georgia or relocate to one of our regions in Tampa (FL), the Carolinas, or the National Capital Region in Virginia. When the program is complete, participants will have earned certifications and hands-on experience that will help pave the way for a well-paid, high-demand career.
Why Choose Us?
Hands-On Learning: Get ready to roll up your sleeves and dive into real-world generator servicing. Our program is designed to provide you with practical, hands-on experience under the guidance of seasoned professionals. You will work on multiple generator types and participate in dozens of hands-on labs (load banking, transfer switches, electrical schematics, and more).
Earn Certifications: OSHA10, EGSA Apprentice, Forklifts
Earn While You Learn: As an apprentice, you are a full-time Prime Power employee, who earns a living wage while you prepare for a full-time career.
Cutting-Edge Technology: Work with the latest generator systems and equipment, staying at the forefront of technology in the power generation industry.
Industry Experts: Our team of EGSA-certified instructors will mentor you every step of the way, sharing their knowledge and expertise.
Education and Experience Requirements:
High School diploma/GED required
Mechanical Aptitude helpful
Excellent communication skills
Attention to Detail
Time Management
Excellent Customer Service Skills
Willingness to Learn
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. The employee must be able to frequently lift and move items over 50 pounds.
Other Requirements:
Must hold a valid driver's license and have a driving record showing zero felony convictions and less than three (3) moving violations within the previous three years.
Must have reliable transportation.
Must pass a criminal background check and mandatory drug screening.
Power up your potential. Join the Generator Field Service Technician Apprenticeship Program today!
Prime Power Services, Inc. is an Equal Opportunity Employer.
All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. Prime Power Services is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Prime Power Services has an ongoing responsibility to respect and support a globally diverse environment. Prime Power Services maintains a drug-free workplace.
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Cable Technicians
Field technician job in Atlanta, GA
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title:
Cable Technicians
Duration: 10 months plus possibility of extension
Work Location:
Atlanta, GA 30324
Shift Timings:
This position is off revenue hours (overnight hours)
Qualifications
Qualifications:
Vocational or specialized training beyond high school in Electronics or Electrical Engineering Technology (Associates Degree preferred)
3+ years' work experience in electronics
A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, surveillance systems, fire alarm and life safety systems
Working knowledge of Focus 200, DMP, Verint and Parabit product solutions preferred
State license (C- 10) and NICET certifications preferred
Experience in commercial, fortune 1000 or government electronic security maintenance, service, or installation preferred
Shift adaptability and work in adverse exposure to elements/personal safety
Able to stand most of the day, occasionally lift heavy loads, and work long hours
Outstanding interpersonal and customer service skills
Use of tact, ordinary courtesy, and work in team environment
Additional Information
Note:
·
This position is off revenue hours (overnight hours)- 10PM to 6 AM and 11 PM to 7 AM
·
Openings: Multiple Openings
IT Field Engineer
Field technician job in Tyrone, GA
About Us: Century Solutions Group, Inc., an IT services provider based in Tyrone, GA, with an additional office in Atlanta (near the Battery), is dedicated to helping clients succeed by delivering customized technology solutions tailored to their unique needs. Century offers a dynamic and rewarding environment where team members are empowered to learn, grow, and make a meaningful impact.
***We are looking for someone to work on the southside of ATL ONLY***
Job Summary:
Century Solutions Group is seeking IT Field Engineer (Levels I-III) to deliver proactive, high-quality support to our clients. In this role, you will act as a trusted technical partner-diagnosing and resolving issues onsite and remotely, stabilizing and improving client environments, and documenting solutions that the whole team can leverage. You'll work across desktops, laptops, peripherals, servers, and common business applications; coordinate with teammates and vendors; and help translate business needs into practical, secure IT solutions.
Key Responsibilities:
Deliver onsite/remote support for endpoints, peripherals, servers, and common business apps; ensure stable day-to-day operations.
Install, configure, diagnose, repair, maintain, and upgrade hardware/software to optimize performance; perform malware/spyware cleanup.
Own tickets end-to-end: triage, prioritize to SLA, resolve or escalate appropriately, and keep users informed.
Apply system analysis to define hardware/software/functional requirements and recommend practical solutions.
Provide clear user training and create quick reference guides to reduce repeat issues.
Create and update documentation
Help coordinate the service board workflow (priorities, escalations) and uphold documentation/quality standards.
Collaborate with internal teams and vendors to drive timely, durable fixes.
Participate in after-hours/on-call monitoring and support as scheduled.
Maintain current skills/certifications, share knowledge with the team, and follow security/safety best practices.
Perform other duties as assigned to support client outcomes and team effectiveness.
Qualifications/Skills:
Bachelor's degree in computer science (or related field) or 3-4 years of equivalent, hands-on IT experience.
Networking Expertise: Demonstrated knowledge of firewalls, switches, and wireless technologies (configuration, troubleshooting, and support).
Execution Under Pressure: Proven ability to prioritize and execute tasks in a high-pressure, SLA-driven
Shift Hours:
Monday to Friday, 8:00 AM to 5:30 PM.
Benefits:
Competitive salary
Comprehensive health, dental, and vision insurance
Professional development and training opportunities
PTO and holiday schedule
401(k) with company
Why Join Us?
At Century Solutions Group, we value innovation, collaboration, and a commitment to excellence. As an IT Field Engineer, you will play a critical role in driving our sales efforts and shaping the future of our client relationships. Join us to be part of a team that is passionate about technology and dedicated to client satisfaction.