HVAC Commercial Service Technician
Field Technician Job In Fairfax, VA
Service Technician (Commercial)
Reports To: Field Supervisor or Branch Manager
Status: Full-time, Regular position
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary:
Under minimum supervision, performs diagnostic and service work on commercial (rooftop) HVAC equipment and accessories. Communicates with commercial customer to answer questions, resolve problems, and ensure complete customer satisfaction. Works under the direction of the Field Supervisor or Branch Manager.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
Competitive Pay, including incentive opportunities for many positions
Paid Time Off and Company Holiday Pay
Medical /Dental /Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance, for you and options you can elect for your family
Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
World Class Training opportunities through our Experts University
Career Development opportunities
Key Responsibilities:
Works under minimum supervision to perform commercial (rooftop) service and maintenance calls, following company and customer safety protocols.
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.
Diagnosis and performs service on commercial heating, air conditioning, boilers and associated equipment, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.
Inspects equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.
Completes routine maintenance and equipment cleaning as needed or required.
Responsible for delivery and removal of parts and equipment needed to complete service work.
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner.
Communicates with dispatch while on duty to ensure dispatcher has an accurate status report of activities and availability.
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.
Promotes products and services to the customer. Calls Lead Coordinator with specifics on replacement product sales leads generated from customer service visit.
Ensures company property, vehicles, and tools are being used, maintained and properly accounted for.
Represent our company professionally, honestly, and ethically in all business matters and activities.
Following standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.
May train other commercial service/maintenance/install technicians, as assigned.
Performs similar/other duties as needed or assigned.
Regular, reliable attendance.
Health & Safety Roles and Responsibilities:
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
Corrects substandard acts or conditions within area of control.
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devises or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees.
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
Does not perform act that may endanger the safety or wellbeing of others
Does not engage in any pranks, contests, or rough boisterous behavior.
Works in compliance with applicable legislative requirement.
Desired Skills and Qualifications:
High school diploma or GED with additional training and experience in all aspects of commercial HVAC with NATE certification preferred.
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
Skilled at servicing commercial (rooftop) heating, air conditioning, boilers and associated equipment, and ventilation equipment as well as related accessories.
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.
Proficient and able to operate all necessary tools and equipment to perform various service projects.
Proficient at reading wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on commercial HVAC equipment.
Proficient and able to properly start up and balance airflow on all commercial systems with little or no supervision.
Proficient and able to install a basic duct fitting.
Skilled at troubleshooting and repairing refrigeration systems, hot water systems, steam boiler systems, and related commercial equipment with little or no supervision.
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.
Effective and efficient time-management and organizational skills.
Valid driver's license with acceptable driving record.
Two years' experience performing service and maintenance work on commercial HVAC equipment and related accessories.
Available to work flexible hours and on-call shifts as needed.
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas.
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt.
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
Ability to lift up to 50 pounds and ability to lift and carry items weighing up to 50 pounds.
Fairfax Mobile Service Technician
Field Technician Job In Fairfax, VA
Job Description Automotive Mobile Service Technician We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers' homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road.We Offer:
Competitive Pay
Ongoing professional training
Excellent benefits package including
Medical
Dental
Vision
Life, Long Term Disability, Critical Illness, Accident Insurance
Legal Shield
401(k) and profit-sharing plan with employer match
Paid Holiday, Sick and Vacation Time
Key Responsibilities:
Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
Follow Ford and dealership safety protocols and maintain high-quality workmanship.
Maintain regular inventory of parts and supplies in the mobile service vehicle.
Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
Uphold a professional image and positive attitude as a representative of the dealership in the community.
Essential Functions (ADA Compliance):To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
Frequently stand, bend, lift, and work under vehicles.
Lift and carry up to 50 pounds regularly.
Work in a variety of outdoor conditions (rain, heat, cold).
Use hand and power tools safely and effectively.
Driving Requirements:
Valid driver's license with a clean driving record.
Comfortable driving a commercial-size service van.
May require DOT medical card, depending on state/local regulations.
Work Environment:
Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
Occasional in-shop work or training at dealership facility.
Qualifications:
High school diploma or equivalent required.
Ford certification or equivalent ASE certifications preferred.
Minimum 2 years of automotive repair/maintenance experience.
Strong diagnostic and troubleshooting skills for light-duty vehicles.
Excellent customer service and communication skills.
Ability to work independently with minimal supervision.
Familiarity with Ford vehicle systems and mobile service tools is a plus.
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Desktop Support Technician, Associate
Field Technician Job In Bethesda, MD
Job Description
Onsite: 5 Days Onsite
LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NIH). For over 25 years, LCG has brought digitization and innovation to the Health and Human Services (HHS) and the NIH ecosystems. We support IT organizations by bringing precision technology and operation models that achieve mission capabilities and performance success.
Position Description:
We are seeking a Desktop Support Technician, Associate to join a highly skilled team providing technical support to hardware, software, and operating systems in an inter-networked environment. The Desktop support team provides technical support services for a Mac and Windows environment ranging from Tier 1 to advanced Tier 2. The enterprise encompasses desktop applications, browsers, printers, scientific equipment, and unified communications.
The ideal candidate must have excellent communication, interpersonal skills, and the ability to work effectively with all organizational levels. Responds to telephone calls, email, and requests for technical support with emphasis supporting Apple devices. The role will require this individual to document, track, and monitor problems to provide resolution promptly.
Duties and Responsibilities:
Apple mac OS and iOS device support.
Microsoft Windows laptop and desktop support.
Client connectivity to Open Directory and Active Directory in a domain environment.
Usage of distribution lists and security groups for computer accounts and user accounts.
File Server connectivity for clients, with associated file permissions and drive mappings.
Support for MS Outlook and Office 365 applications.
Conference room & meeting support
Security configurations and settings for mac OS and Windows clients.
Basic Hardware configuration, software upgrade and installation for MAC’s and PC’s.
Patch Management for mac OS and Windows.
Network services troubleshooting and connectivity, including wireless.
Full disk encryption for laptops and desktops.
Create, maintain and update of Windows desktop image.
Ensuring desktop complies with security policies.
Creation of Standard Operating Procedure (SOP) documentation
Analyze and identify trends in issue reporting and devise preventive solutions.
Anti-Virus and Anti-Spyware support.
Mobile Device Management support.
Responds to client requests and provides technical support and training to end users.
Ensure that all tickets are documented with current status, customer communications and full description of the problem/resolution daily.
Review, maintain and enforce standard operating procedures.
Able to determine the appropriate time to escalate complex inquiries to a senior technician.
Requirements:
Associate degree in the field of computer science OR 1+ years of demonstrated experience troubleshooting current and previous Apple and Microsoft operating system(s)
Apple ACSP, Microsoft MCP, CompTIA A+/Net+ or equivalent relevant experience.
3+ years of experience with Mac OSX support
3+ years of experience Windows desktop support
Strong analytical, troubleshooting, and problem-solving skills.
Ability to grasp IT concepts while following desktop support policies and procedures.
Capable of working on tasks/projects individually and as part of a team.
Staying current with new technologies and collaborate ideas.
NIH Experience a plus
Ability to pass a Public Trust Background Investigation to handle sensitive, non-classified data.
Compensation and Benefits
The projected compensation range for this position is $56,000 to $76,000 per year benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. The target salary is $65,000 for this role. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at *************.
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or ************************* emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at *************.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Field Service Technician
Field Technician Job In Gaithersburg, MD
The Field Service Technician is responsible for the installation, trouble shooting, updating and expertise of On-Board Computing Systems (OBC). The incumbent will travel to multiple facilities across our operating footprint to service and install OBC's throughout the fleet.
*This Position Requires Frequent Travel
Key Responsibilities
Conducts the installation and service of ELD/GPS/AOBRD and fleet management equipment into various types of vehicles.
Understands vehicle installation practices pertaining to Electrical Systems and Mechanical knowledge, with the ability to answer questions of others.
Disassembles interior/exterior panels on commercial-type vehicles including the dashboard and panels found in various locations which can also include the engine compartment.
Installs, configures, and troubleshoots hardware and/or software solutions supporting critical business functions and customer-facing services.
Performs all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the fleet.
Preschedules service and proactively contacts maintenance and operation teams at each location when they are due for service and prior to holidays.
Executes training programs for maintenance and operations teams on troubleshooting and configuration of the OBC system.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
SASMO Technical Support
Field Technician Job In Fort Meade, MD
Job DescriptionSASMO Technical Support DarkStar Intelligence is seeking a SASMO Technical Support Specialist to join our team and provide exceptional support for mission-critical operations. Schedule (FT/PT): Full-Time
Travel Required: 20%
Shift: Day
Remote Type: No Remote
Security Clearance: Current TS/SCI
Polygraph: Full Scope Poly (CI/CCA accepted)
Primary Duties & Responsibilities
Serve as the steward for all items located on the SASMO Confluence page, ensuring proper creation, maintenance, and updates of E-Campus tests and student evaluations.
Develop and maintain lesson classifications and descriptions, and conduct thorough assessments of curriculum gaps by comparing FVEY courseware with NOFORN courseware.
Create and implement student evaluation metrics using analysis tools to provide comprehensive feedback on course curriculum and identify potential issues. Present findings and recommendations to leadership through detailed briefs.
Collaborate with course Non-Commissioned Officers in Charge (NCOICs) to ensure all updates are properly processed and reviewed through evaluation channels before implementation.
Assist the Special Training Element (STE) with Mobile Training Team (MTT) scheduling and ensure all updates are uploaded to the Confluence page.
Manage JIRA tickets and represent MTT offerings effectively in coordination with STE.
Maintain proficiency in the use of JIRA and Confluence to streamline processes and ensure accuracy.
Minimum Qualifications
Current TS/SCI.
Full Scope Poly (Counterintelligence (CI) or CCA Polygraphs are acceptable).
A minimum of three (3) years of experience in database management.
Desired (but not required): Experience as an instructor in the relevant technical skill area.
Salary Range
Contact **************************** for information regarding the salary range for this proposal effort.
About DarkStar Intelligence
DarkStar Intelligence is a Service-Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security through mission support and tradecraft development. We prioritize both client satisfaction and employee retention, delivering high-quality, intelligence-based solutions grounded in our “Core Four” values:
Humility: We place mission success above personal recognition.
Passion: We bring enthusiasm and dedication to every challenge.
Agility: We adapt quickly to evolving operational needs.
Ownership: We hold ourselves accountable for results and uphold the highest standards of excellence.
We are mission-driven and results-oriented, striving to make our country safer through every task we undertake.
Equal Employment Opportunity (EEO) Commitment
At DarkStar Intelligence LLC, we are committed to maintaining a professional and legally compliant work environment where individuals are treated with respect and fairness. We adhere strictly to all applicable Equal Employment Opportunity (EEO) laws and regulations.
Employment decisions at DarkStar are made solely on the basis of individual qualifications, performance, and business needs. We prohibit discrimination in all aspects of employment—including hiring, compensation, promotion, training, discipline, and termination—on the basis of: Race or color, Religion, Sex (including pregnancy, sexual orientation, and gender identity), National origin, Age, Disability, Genetic information, Veteran status. Or any other status protected by applicable federal, state, or local law
Our EEO standards are embedded in all employment practices to ensure compliance, fairness, and accountability. We enforce a zero-tolerance policy for unlawful discrimination or harassment and encourage employees to report concerns without fear of retaliation.
EEO Flyer: shorturl.at/abp NX
Employee Benefits
DarkStar Intelligence provides a competitive and comprehensive benefits package to support the health, financial stability, and personal well-being of our team members.
Core Benefits for employees:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life insurance, short-term disability, and long-term disability
Retirement Planning: 401(k) plan with employer contributions
Work-Life Support: Employee Assistance Program (EAP) and legal services
Paid Leave: Generous PTO, 11 paid federal holidays, and one floating holiday
Voluntary Benefits:
Legal & Identity Protection: LegalShield and IDShield
Additional Insurance: Whole life, accident, and critical care coverage
We believe in recognizing and supporting the professionals who make our mission possible. Your well-being is an investment in our collective success.
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Mac Support Technician
Field Technician Job In Washington, DC
Ashburn Consulting, a Small Business based in the Washington, DC metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established leader in its field, is composed of an elite team of engineers and business consultants, each of whom is recognized —and highly regarded—within the network and security communities.
Job Description
Ashburn Consulting is teaming up with The Washington Metropolitan Area Transit Authority (WMATA) to advance its digital modernization initiatives and providing robust IT services to support its internal workforce.
This technician will offer onsite, email, and chat support for MacOS and iOS devices, providing troubleshooting, system configuration, and end-user support for both Mac and Windows systems. The Mac Support Technician role includes computer repair, virus removal, and other cleanup services, troubleshooting issues, configuring, and installing software with Apple computer and IOS devices. This role involves answering calls, responding to
requests/inquiries and collaborating with various teams.
Responsibilities:
Provide onsite, email, and chat support for end user MAC and Windows systems and applications.
Proficient in configuring and imaging, supporting, and troubleshooting Apple MacOS, Apple IOS, Microsoft Windows operating systems and fielding related how-to questions.
Must have the ability to troubleshoot requests remotely, either over the phone, via email, or using
Remote Technologies.
Provide support for Microsoft Outlook, Word, Excel, PowerPoint, Teams, OneDrive for Mac and Windows (Office 365).
Qualifications
3+ years of MAC experience (MAC OS X version 10.10 to current and IOS 11.x.x to current). Minimum of three (3) years’ experience in troubleshooting end-user hardware and peripherals, Operating systems, software applications, and network connectivity. Demonstrated Mac proficiency and JAMF experience.
Candidate must have broad knowledge technology hardware, software, concepts, and service, to effectively provide guidance to users of various skill levels and developed documentation.
Thorough knowledge of peripherals (printers, monitors), hardware/software, specifically in an enterprise environment. Candidate must have knowledge of the iPhone model thirteen or higher.
Additional Information
Equal Opportunity Employer/Veterans/Disabled. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
Ashburn Consulting is an Equal Opportunity Affirmative Action Employer.
In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Ashburn Consulting, please e-mail ************************.”
Desktop Support Technician - PNT
Field Technician Job In Arlington, VA
Job DescriptionGrow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! JCS Solutions has a need for a Desktop Support Technician to join our growing team providing support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), and other Air Force activities within the AF National Capital Region (AFNCR) missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB). This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today!
What’s in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
What you will do:
The specific duties include but are not necessarily limited to the following:
Supports the Routine Requirements team for support all desktops and multi-functional devices at the Pentagon, JBA, JBAB, Alternate Sites, and Event/Conferences.
Handles new customer installs, small office moves, and technical refresh.
Responsible for creating and maintaining a central repository for technical advice and solutions of network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support.
Assisting with reporting network performance metrics using Remedy Action Reporting System. Utilize Remedy to enter, document, track, coordinate, route, resolve, and close user ticket(s)/work order(s).
Works with HQ software license manager to prevent unlicensed software on the network.
Comfortable in a fast-paced environment.
Technically strong and able to make quick, sound decisions.
Excellent communication and collaboration skills are a must.
What you will bring:
Active SECRET DoD Clearance
An associate degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance or an applicable training certificate from an accredited training institution.
Education and experience requirements may be substituted with:
A bachelor’s degree (in subjects described above) and four years general experience of which at least two years must be specialized experience.
No degree and eight years general experience of which at least six years is specialized experience.
Security+ CE or equivalent level certification.
5 years of experience in computer networking, which can be a combination of work history and education
Ability to work independently and in a collaborative environment
Familiarity with ServiceNow and/or Remedy
Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP)
How you will wow us:
Strong communication skills (both verbal and written).
Comfortable discussing technical information with users and other support personnel
Strong problem solving and decision-making skills.
Ability to work autonomously as well as an integral member of a team.
Pentagon experience to include working with DISA JSP and Whitelisting.
JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.
We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.
JCS has been certified as a
Great Place to Work
four years in a row and was awarded as Washington Post’s
Top Places to Work for 2024.
Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: Careful management of something entrusted to us.
Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
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Desktop Support
Field Technician Job In Sterling, VA
Job DescriptionBenefits:
Training & development
Career Opportunity in IT for High School Graduates. We are excited to announce that we are currently seeking individuals who are interested in making a career change to the Information Technology (IT) field. This opportunity is open to all candidates who hold a high school diploma and are eager to embark on a new professional journey in the IT sector.
Requirements:
High school diploma or equivalent
Strong interest in the IT field
Willingness to learn and adapt to new technologies
Excellent problem-solving skills
Ability to work both independently and as part of a team
Good Communication Skill.
Technical Support Opportunities
Field Technician Job In Fort Belvoir, VA
Job Description
Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.
In support of the U.S. Army Network Enterprise Technology Command (NETCOM) and the Regional Network Enterprise Center for the National Capital Region (RNEC-NCR) we are continuously seeking talented Technical Support professionals to join our team at Ft. Belvoir.
We would love to speak with you to discuss one of the many opportunities available! If you have a valid Secret Clearance and experience in one of the following areas our team would love to chat with you!
Desktop Support
Application Support
Network Support
Systems Support
Telecommunications
All positions require an IAT-Level II Certification at minimum.
Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
8-hour shift
Monday to Friday
License/Certification:
IAT Level II Certification (Required)
Security clearance:
Secret (Required)
Ability to Relocate:
Fort Belvoir, VA 22060: Relocate before starting work (Required)
Work Location: In person
Please be aware - all roles require a 5-panel Hair Follicle Drug test
Job Posted by ApplicantPro
Field Service Engineer 74462
Field Technician Job In Washington, DC
Job DescriptionTerm: PermanentMin-Salary: $Max-Salary: $Experience: 10+ YearsState: DCField Service Engineer PET/CTLocation: Washington DCMUST HAVE PRIOR EXPERIENCE IN MEDICAL IMAGING DEVICE SERVICE AND REPAIRSummary/ ObjectivesProvider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair& PET/CT& medical imaging devices-MUST HAVE THIS SKILL SET AND EXPERIENCE!!!Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.Essential Responsibilities?
Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
Must be a self-starter, able to travel and work independently with minimal supervision
Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.?
Accurately document all service activities in accordance with the Company Quality Standards.
Assess, calibrate, and maintain test equipment
Submitting field service reports timely and according to functional standards.
Communicate with account manager on services being provided.
Manage and Maintain company assets required to perform all necessary job functions. ?
?Supervisory ResponsibilityThere are no supervisory responsibilities for this role Work Environment?This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.?Work Schedule?Primarily Monday thru Friday normal business hours occasional evening and weekends.Physical DemandsThe physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.Competencies
Ability to follow procedures and instructions/direction.
Ability to work well with others.?
Communication Proficiency.?
Business Acumen.
Customer Service Skills.
?TravelThis position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.??Benefits:• ? ? 401(k)• ? ? 401(k) matching• ? ? Dental insurance• ? ? Health insurance• ? ? Health savings account• ? ? Life insurance• ? ? Paid time off• ? ? Vision insurance?Education and Experience??Must have formal training and field experience in one of the following that applies PET, CT, ?? High School Diploma or GED Required? Some College or Degree Preferred
CT/MRI/PET-CT Field Service Engineer
Field Technician Job In Washington, DC
Job Description
CT/MRI/PET-CT Field Service Engineers will travel and execute all required service requests, including repairs, planned maintenance, equipment de-installations and installations. Must have the ability to troubleshoot and accurately resolve technical issues with the use of laptop and other equipment. Must be familiar with CT/MRI/PET-CT medical equipment. OEM or third party training/experience preferred.
Must have Siemens MRI or CT Experience.
Location: Washington, DC Area
Essential Duties:
Provide on-demand phone and on-site support as required.
Plan, schedule, and execute all required planned maintenance (PM) activities.
Accurately and promptly submit required paperwork to accounting/operations.
Promote positive customer relationships, including non-service call visits and meetings.
Promptly returning and documenting all material not used in the field to MXR Imaging facilities.
Work with sales and operations on all customer-specific site and technical issues.
Work with customers and sales force to clarify customer requirements and technical issues.
Professionally, safely, and accurately perform on-site system installations as well as de-installations.
Assist in site planning, sales consultations as needed.
Maintain inventory integrity through proper handling, inspection, and warehousing.
Supports company-wide initiatives, policies and procedures, including Quality Management System maintenance.
Duties and responsibilities are subject to modification to fit the needs of the business as deemed appropriate by the executive management team. Such modifications may occur in writing or verbally.
Education/Experience:
Required:
High School Diploma
Must have extensive background in servicing Medical Imaging equipment.
Must have 5+ years experience of Siemens MRI or CT
Candidate must be willing to be on call, this includes weekends and holidays.
Candidate must have a valid U.S. driver's license.
Preferred:
An Associate Degree in Electrical Engineering or military-trained in electronics, equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS.
Travel:
Must be willing to travel within the United States.
Competencies:
Excellent verbal and written communication skills.
Strong interpersonal communication skills; experience in effectively communicating key data.
Keen analytic, organizational, and problem-solving skills, which allow for strategic data interpretation.
Personal qualities of integrity, credibility, and unwavering commitment.
A proactive, hands-on strategic thinker who will be a team player with a positive and supportive attitude.
Customer satisfaction.
Promptness of response to users' request for support.
Accuracy and report quality and meeting deadlines.
Solving problems on a first call basis.
Maintaining excellent customer relations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, walk, sit, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Training Requirements
ESD Training (ESA and EF)
Cold Stress Training
HIPAA
Heat Stress Training
Departmental Procedures as required to the role
Quality Key Process Indicators and Policy, Good Documentation Practices
Safety awareness initiatives and protocols
Software utilization
Desktop Support Technician
Field Technician Job In Washington, DC
Job Description
Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your career through ongoing professional development, training, and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages, dedication to education, as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow, learn and feel a sense of belonging, not just a place to work.
Employee Benefit Offerings
Medical, Dental, Vision, 401(k) with company matching, Short-Term and Long-Term Disability, Life and AD&D Insurance, Paid Time Off, 11 Paid Holidays, Employee Assistance Program (EAP), Professional Development Program, Military Leave Support, Referral bonuses and more!
KaylaTek has an exciting Desktop Support Journeyman opportunity supporting the AFNCR IT contract. This is a high visibility position supporting a premier Air Force contract as part of the Silver Support Team Staff.
Location: Arlington, VA - 100% on site
Job Summary: Desktop Support Specialist is responsible for providing Air Force Senior Officers client site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Duties may include providing roving site support services as well as assisting in the development and ensuring adherence to area-wide procedural/policy changes.
Desktop Support is divided into three teams to support the Pentagon, JBA, and JBAB. The Desktop Support team will support all desktops and multi-functional devices at the Pentagon, JBA, JBAB, Alternate Sites, and Event/Conferences. Additionally Desktop Support handles routine requirements, like new customer installs, small office moves, and technical refresh. Desktop Support handles approximately 18,000 NIPR desktops, laptops, and tablets/iPads and iPhones; approximately 3,500-4,000 SIPR desktops; and all printers connected to the AFNCR network. Desktop Support personnel are responsible for creating and maintaining a central repository for technical advice and solutions of network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support. Assisting with reporting network performance metrics using Remedy Action Reporting System. Utilize Remedy to enter, document, track, coordinate, route, resolve, and close user ticket issues. Work with HQ software license manager to prevent unlicensed software on the network.
Essential Job Functions
Perform onsite analysis, diagnosis, and resolution of complex problems for customers and recommend/implement corrective solutions.
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required SLA's.
Collaborate with LAN technicians/network administrators to ensure efficient operation of the organization's desktop computing environment.
Where required, administer and resolve issues with associated end-user workstation software products.
Receive and respond to incoming calls, e-mails, instant messages, and voicemails.
Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
Accurately document and update all assigned incident tickets.
If necessary, liaise with third-party support and PC equipment vendors
Analyze, identify and resolve Common Access Cards and CAC Readers/PKI certificate troubleshooting.
Analyze, identify, resolve VPN, outlook, and network access issues.
Utilize Active Directory to manage user's accounts.
Basic Qualifications
High School diploma or equivalent and 5+ years of prior relevant experience.
Security+ CE Certification is required.
Currently possess an active DoD Secret security clearance
Preferred Qualifications
Strong communication skills (both verbal and written).
Comfortable discussing technical information with users and other support personnel.
Ability to quickly learn new systems and IT concepts.
Strong problem solving and decision-making skills.
Ability to work autonomously as well as an integral member of a team.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
MUST BE A US CITIZEN
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
EQUAL OPPORTUNITY EMPLOYER
KaylaTek is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
E-VERIFY AND BACKGROUND CHECKS
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. KaylaTek participates in the DHS e-Verify program. KaylaTek also conducts a background check on all candidates post offer though PROScreening LLC.
KaylaTek requires criminal, education and salary checks on candidates post offer.
Deployment Tech
Field Technician Job In Arlington, VA
Job Description
GoTab is looking for a highly-motivated, self-driven technical Deployment Engineer to lead logistics, installation and activation processes associated with onboarding new customers, along with customer support for existing GoTab customers.
As a Deployment Tech, you will be responsible for understanding the technical environment of customer sites during the onboarding process and formulating the appropriate deployment solutions given the known requirements, constraints and expected outcomes. You will be a consultant whose recommendations must be based on a desire to deliver the best possible outcome for customers. You will identify and assemble the hardware and software components required for a successful installation, and configure GoTab point of sale hardware, routers, printers, network equipment and other peripherals required to fulfill the proposed technical solution.
You will also assist with logistics and fulfillment of GoTab hardware to customers from our headquarters in Arlington, VA. You will primarily provide remote installation support for customers who will be deploying GoTab hardware within their properties. You will execute on-site deployments at customer locations both in and around the Washington, DC metropolitan area, and at customer sites in other areas of the country. As local travel is a key part of the job requirement, you will be responsible for having personal transportation.
If you think you fit the bill, then let’s talk. We are building the next disruptive movement in unified commerce, point of sale, contactless mobile ordering, and payments for the hospitality industry. We want you to be a part of this thrilling journey.
Skills & Requirements
In office/hybrid Monday-Friday at GoTab’s Arlington, VA headquarters (located at Courthouse Metro) to help execute shipping and logistics of GoTab hardware
Must project a professional and presentable demeanor, as you will be a representative face of the company to customers
Strong communication skills in-person and over the phone
Ability to travel to customer sites
Solid understanding of IP networking (both wired and wireless)
Familiarity with Linux environment and command line utilities, including connecting to remote devices over SSH and SFTP. Previous usage of IoT or low-power computing devices such as Raspberry Pi, Arduino or BeagleBone is a plus
Knowledge of Vim, Emacs, Nano or another command line text editors
Familiarity with use, programming and/or administration of common point of sale systems such as Micros, POSitouch, Aloha, Simphony, Toast, Breadcrumb, or others
Familiarity with side-loading apps on Android hardware
Strong sense of responsibility and initiative
"Can do" attitude with respect to creatively sourcing, assembling and distributing hardware to customers under tight and sometimes unpredictable timelines
Problem solver and can think quickly on your feet
About GoTab
GoTab is a financial technology company established to create unified commerce, point of sale,mobile ordering, and payment products that enhance the restaurant experience for both merchants and their customers. The company aims to build Internet of Things (IoT) inventions that take advantage of opportunities in big data and security. GoTab brings simplicity, speed, and convenience to the hospitality industry which results in bolstered merchant revenues and delighted customers.
EEO
GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
Maritime Field Service Engineer
Field Technician Job In Alexandria, VA
Description:
WHO IS NDI, AND WHAT DO WE DO?
Northern Defense Industries, LLC (NDI), an AMS Group, Inc. (AMS Group) Company, is a leader in design, integration, and delivery of full-spectrum integrated security solutions for critical infrastructure, maritime & coastal, and transportation applications. NDI has been a member of the AMS Group since 2002. AMS Group is a privately held US business formed in 1983 with the specific purpose of accelerating time to market and providing through-life-support of state-of-the-art technology for defense and homeland security needs. For over twenty years NDI has provided mature, cost effective, proven technology systems that have been deployed around the world, providing Maritime Domain Awareness (MDA) for US and partner nations. NDI is the US sole source provider of parts, repairs, and field service for the TRS-3D and TRS-4D radar system.
JOB DESCRIPTION / DUTIES AND RESPONSIBILITIES
As a Field Service Engineer, one will perform on site field service support for scheduled and unscheduled maintenance activities on the SPS-75 and SPS-80 radar systems. Field Service Engineers provide technical advice and guidance on installation, adaptation, configuration or enhancement of Company technical radar systems. Our team provides expertise for the resolution of technical problems and troubleshoots naval and coast guard radar systems. Application of diagnostic techniques to identify problems, investigate causes, and implement repairs is essential. Up to 60% CONUS and OCONUS travel will be required.
REMOTE POSTION - TRAVEL REQUIRED
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provides on-site troubleshooting of SPS-75 and SPS-80 radar systems, including testing and diagnostics.
· Study and review of technical manuals and publications for the purpose of on-site application.
· Replaces defective components and installs components, kits, and consumable parts.
· Provides training and technical expertise to customers, including consultative assistance during off hours as needed.
· Implements software upgrades as updates are made by the OEM.
· Prepares and publishes engineering reports at the end of each on-site visits, detailing diagnostic readings, summary actions, and recommendations.
KEY MEASURES OF SUCCESS
· Proficiency and understanding of the function of each SPS-75 and SPS-80 major component and most common troubleshooting steps.
· >95% successful diagnosis of radar faults and recommendation of appropriate corrective action.
· Timely response (within 24 hours) to customer requests for consultative assistance.
· No engineer related negligence/damage to customer equipment.
· No safety incidents resulting in personal injury.
· 100% accountability of repair parts and tools/equipment.
Requirements:
REQUIRED QUALIFICATIONS
· 10+ years of experience in ISR repair on maintenance with a strong preference for experience with Navy/CG radar systems.
· Experience with the SPS-75 or SPS-80 preferred.
· Ability to use testing and diagnostic tools, including multimeters, Oscilloscopes, Peak Power Meters and other equipment; acumen to analyze results and draw conclusions.
· Strong attention to detail and ability to administer troubleshooting steps as outlined in technical manuals.
· Understanding of radar software and its interface with hardware and RDCs.
· Ability to effectively communicate and understand complex engineering concepts.
· Microsoft Office Suite experience.
OTHER REQUIREMENTS
Must have a Secret Security Clearance.
Valid Passport.
Must be a US Citizen.
Must have a clean driving record and ability to travel within the US.
Must be willing to work in both a maritime and shipyard environment.
Must be willing to attend tower climbing certification program
Controls Field Service Engineer - Process Solutions Group
Field Technician Job In Baltimore, MD
Job Description
Whether it's control system retrofitting, system migrations (greenfield or legacy migration), or control system upgrades, the Field Controls Service Engineer is a critical part of the team.
The Field Controls Engineer position at Cross Company Process Solutions Group is primarily responsible for handling a variety of tasks involving the configuration, commissioning, and startup efforts for a range of projects. Field Service Control Engineers work with a variety of different PLCs, HMIs, and manufacturing controls system applications including ABB, Allen-Bradley, Siemens, DeltaV, and many others.
Field Controls Service Engineering positions with Cross work closely with our industrial or manufacturing customers, often operating as an extension of local engineering teams. In that capacity, this Controls Engineering position may require travel to customers during regular business hours with minimal overnight trips.
Major Job Responsibilities
Control engineers for PLCs must have the ability to handle industrial facility process automation implementation utilizing Cross Company in-house integration methods coupled with vendor-supplied hardware and software
Field Controls Service Engineers work closely with customers, plant managers, or engineering teams to ensure the needs of the project or service call are met
Control system engineers with Cross also collaborate with our sales team to guarantee the requirements for the project are planned for, understood, and appropriately implemented
Further, they interact directly with our customers in the industrial manufacturing world after project or service call completion to support any post-project issues that may arise
Controls Service Engineers operate as a functioning team member to support large projects. This may include collaborating with other on-site engineers/engineering teams, sales teams, and other stakeholders
Additional Responsibilities
Sales
Sales responsibilities for Control Systems Service Engineers include occasionally supporting sales staff by reviewing sales proposals prior to customer presentations
They may also further support sales by acting as the technical consultant on potential or future industrial projects
Engineering
Process engineers for field controls service also work directly with larger engineering groups for bigger projects or act as a project manager for smaller projects
Administrative
This engineering position is required to be able to complete the associated ISO paperwork for control service projects or relevant service calls on a monthly basis
Enters their time in the engineering database on a weekly basis
Position Specification
Education and Experience
A 4-year degree in engineering, programming, or a related technology field or a 2-year technical degree with equivalent related experience
Experience working on-site in plant process control applications and with process control systems
Familiarity with Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Distributed Control Systems for process manufacturing facilities, and various SCADA packages
I/O checkout site experience is also required
Knowledge Requirements
Industrial programming experience in manufacturing environments. This includes hands-on experience with reactors, distillation, combustion controls, batch applications, mixing and metering, as well as continuous and batch chemical production
Platform programming experience with any of the following: ABB, Siemens PCS7 and drives, Rockwell ControlLogix, PlantPAX, and FactoryTalk, Emerson DeltaV, Yokogawa Centum, Honeywell Experion
Experience writing technical specifications and design documents
Fluent Mathematical skills and problem solving expertise needed
Fluent PC/Computer skills including Internet based tools, Outlook, MS Word, Excel, and PowerPoint
Excellent verbal and written communication skills
Demonstrated ability to implement technical solutions tailored to a specific project
Additional Attributes
Excellent interpersonal skills at all levels of customer contact
Understanding and application of business ethics and a high level of professional integrity
The ability to listen, formulate a plan, then enact that plan
Self-motivated self-starter capable of working independently with minimal supervision
An analytical thought process with good decision making and problem solving skills
Excellent organizational skills
Open-minded, innovative, and resourceful
Able to work well under pressure and handle stressful situations well
Able to manage change easily and quickly adapt or pivot based on project needs, stakeholder requirements, or outside pressures
Can function cooperatively in a team environment
Integrate, retain, and synthesize new information quickly
Physical Demands and Work Environment
The work environment varies from typical office environment to plant site environment
Travel typically varies from 40% to 60% depending on work assignments. The majority of the travel will be during office hours and not overnight.
Individuals may need to sit or stand as needed. Requires walking primarily on a level surface for varying periods throughout the day in the plant site area. Could involve long periods of Computer work.
Able to lift or carry up to 40 lbs. 5. Postural activities include climbing, maneuvering, bending, stooping, kneeling. Crouching, crawling above, under and around machinery, equipment and occasionally includes reaching, handling, touching grasping machine parts, controls, control panels, levers, and switches as needed.
Ability to climb ladders, stairs, platforms and scaffolding to diagnose/troubleshoot process and equipment occasionally.
Ability to work in non-permit required spaces and at heights of 15' to 20'.
Physical effort required, continuous mental and visual attention required
While working in the plant site environment will be supporting 7 day a week operation; may require working more than 40 hours to support the work efforts
The performance of this position includes exposure to the manufacturing areas where certain areas require the use of personal protective equipment (PPE) such as Safety Glasses with Side Shields and Hearing Protection.
Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Required to be able to read documents and computer screens.
Field Service Engineer - Ashburn
Field Technician Job In Ashburn, VA
Job Description
Wright Technical Services is assisting a leading integrator client in their search for a Field Service Engineer. In this role, you will contribute to the implementation of automation systems through on-site commissioning and operation of control solutions, including Variable Frequency Drives (VFDs). This position offers a mix of fieldwork and testing, requiring a solid technical background and strong problem-solving skills.
Responsibilities:
- Oversee electrical contractors during the installation of control panels and related equipment.
- Execute electrical installations under engineering guidance and established protocols.
- Energize control panels and confirm communication with connected machinery.
- Verify Input/Output (I/O) points for correct operation and resolve any discrepancies.
- Configure, commission, and troubleshoot VFDs for motor control systems.
- Address VFD-related issues, including motor faults and communication failures.
- Carry out preventative maintenance on VFDs to ensure their effectiveness.
- Support engineers with system commissioning, incorporating program uploads and VFD adjustments.
- Train maintenance staff on basic operation and troubleshooting techniques.
- Document installation and commissioning processes for future reference.
- Ensure a safe and organized work environment while establishing strong client relationships.
Requirements:
- Associate's degree in electrical technology or a related field, or equivalent experience.
- At least two years in industrial electrical installations.
- Proven ability to read and understand electrical schematics, blueprints, and wiring diagrams.
- Comprehensive knowledge of electrical and mechanical principles, including AC/DC power and motor control.
- Familiarity with programmable logic controllers (PLCs) and industrial communication protocols is an advantage.
- Strong problem-solving capabilities and the ability to work independently.
- Excellent communication and interpersonal skills to foster collaboration.
- A valid driver's license with a domestic travel requirement of 50-75%.
Junior Field Service Engineer - AV
Field Technician Job In Manassas, VA
Job Description
Evertz, a growing high-technology company with over 2,000 employees today, is a worldwide leader in the design and manufacture of broadcast, film production and postproduction equipment for the film, television broadcast and Professional Audio & Video industry.
We are currently looking for recent graduates to join our AV Service team. As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a high-energy team dealing with exciting customers and cutting-edge products both in-house and while on-site at our customers’ production studios and distribution facilities.
Position requires travel within the US. US home location is flexible with opportunity to work from home when not on field assignments.
Responsibilities:
Travel within the US for customer deployments and general service
Install product(s) or systems at customer sites and deliver product training to customers
Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
Assess customer’s product application, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
Systematic & detail-oriented troubleshooting, data collection and reporting of issues
Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
Qualifications:
College or University education in Electrical, Electronic, or Computer disciplines
Passion for technology and learning new software and hardware products
Hands-on experience with IP Networking, server hardware and Linux OS
Unparalleled desire to help customers and deliver service excellence
Problem-solving ability while reacting to changing situations, & championing issues to resolution
Ability to multi-task in a fast-paced environment
Strong verbal and written communication skills
Must be eligible for travel within US and Canada
US Citizenship is essential
Location: Remote work possibility for any US State
What We Offer:
Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Career Progression
Casual Work Environment
Evertz USA Inc. (Evertz) is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate, support, and value diversity!
Evertz does not discriminate in employment or recruiting efforts on the basis of race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
All employment decisions are decided based on qualifications, merit, and business needs.
If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!
When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
A complete privacy policy can be found at ***********************************
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
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Deployment Technician Level 4 (FORECASTED)
Field Technician Job In Annapolis, MD
Conducts site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Follows engineering plans and site installation Technical Design Packages. Develops installation schedules. Works on installation team. Assists in the preparation of drawing and documenting configuration changes at each site. Prepares site installation and test reports.
The Level 4 Deployment Technician shall possess the following capabilities:
Mobilizes network installation team
Directs and leads preparation of drawings documenting configuration changes at each site.
Prepares site installation and test reports.
Coordinates post installation operations and maintenance support.
Organizes and directs network installations on site surveys.
Assesses and documents current site network configuration and user requirements.
Designs and optimizes network topologies.
Directs and leads preparation of engineering plans and site installation Technical Designs Packages.
Develops installation schedules.
Qualifications:
Requires Bachelor's Degree in Information Technology, Computer Science or related field plus eight (8) years relevant experience. May substitute Associates Degree in Information Technology, Computer Science or related field plus ten (10) years relevant experience or High School/GED with twelve (12) years of relevant experience.
Requirements:
U.S. Citizenship is required for all applicants. CTP is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.
Certification Requirements:
Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification and Computing Environment (CE) Certification. The CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications.
This position requires an active Security Clearance with appropriate Polygraph.
About us:
Founded in 2007,
Columbia Technology Partners
is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies. Since its inception, CTP has been instrumental in the technical design, engineering development, operational deployment, and support of key systems. With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. CTP staff have worked closely with both government engineers and management to gather mission requirements, develop the architecture to deliver the needed functionality and assess tools available to meet or exceed the needs of the mission.
At Columbia Technology Partners (CTP), we are united in being the best that we can be as individuals, but our core belief is that we can be better together. Together we will take on each mission with an execution process that authentically represents who we are. Our success relies on our team values, the foundation we built around them, and the Partners we become along the way.
That's why our pay is competitive, our missions are critical, and our benefits
represent what matters
most to CTP: Our People.
Salary Range Transparency
At Columbia Technology Partners we are committed to transparency and fairness in our compensation practices. We believe in creating a work environment where employees feel valued, empowered, and rewarded for their contributions.
How We Determine Salary Ranges
Our salary ranges are based on the following key factors:
Job Role and Responsibilities: The specific duties and responsibilities associated with each role form the foundation of our compensation structure.
Market Research and Industry Benchmarks: We conduct regular analysis of market trends and salaries across our industry, using reliable compensation data to ensure we stay competitive.
Experience and Qualifications: An individual's experience, education, certifications, and specialized skills all contribute to determining their position within a salary range.
Location: Salary ranges may be adjusted based on geographic cost of living, in accordance with local and national standards.
Company Performance: Our compensation practices also take into account overall company performance and financial health, ensuring that we maintain sustainability while rewarding our team.
Really good benefits, for really GREAT people:
From our CTP Family to yours, we know how important these decisions are. Your benefits are about you, not us. Tell us what you need in order to see a future at CTP; lets get where you're going, together.
Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
Vision + Dental: Both free to you + paid in full by CTP.
Retirement: 401k - 6% company contribution
PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
Profit Sharing Bonus: End of year cash gets added to your bottom-line.
Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.
Columbia Technology Partners
is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.
CTP was voted one of the top 25 best places to work in Baltimore by Baltimore Magazine!
Field Service Engineer 64462
Field Technician Job In Baltimore, MD
Job DescriptionTerm: PermanentMin-Salary: $Max-Salary: $Experience: 10+ YearsState: MDField Service Engineer PET/CTLocation: Baltimore, MDMUST HAVE PRIOR EXPERIENCE IN MEDICAL IMAGING DEVICE SERVICE AND REPAIRSummary/ ObjectivesProvider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain, and repair& PET/CT& medical imaging devices-MUST HAVE THIS SKILL SET AND EXPERIENCE!!!Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.Essential Responsibilities?
Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices background
Must be a self-starter, able to travel and work independently with minimal supervision
Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.?
Accurately document all service activities in accordance with the Company Quality Standards.
Assess, calibrate, and maintain test equipment
Submitting field service reports timely and according to functional standards.
Communicate with account manager on services being provided.
Manage and Maintain company assets required to perform all necessary job functions. ?
?Supervisory ResponsibilityThere are no supervisory responsibilities for this role Work Environment?This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.?Work Schedule?Primarily Monday thru Friday normal business hours occasional evening and weekends.Physical DemandsThe physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.Competencies
Ability to follow procedures and instructions/direction.
Ability to work well with others.?
Communication Proficiency.?
Business Acumen.
Customer Service Skills.
?TravelThis position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.??Benefits:• ? ? 401(k)• ? ? 401(k) matching• ? ? Dental insurance• ? ? Health insurance• ? ? Health savings account• ? ? Life insurance• ? ? Paid time off• ? ? Vision insurance?Education and Experience??Must have formal training and field experience in one of the following that applies PET, CT, ?? High School Diploma or GED Required? Some College or Degree Preferred
Field Service Engineer - AV, USA
Field Technician Job In Manassas, VA
Job Description
Evertz, a growing high-technology company with over 1,700 employees today, is a worldwide leader in the design and manufacture of broadcast, film production and post production equipment for the film, television broadcast and Professional Audio & Video industry.
We are currently looking for recent graduates to join our AV Service team. As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a high-energy team dealing with exciting customers and cutting-edge products both in-house and while on-site at our customers’ production studios and distribution facilities.
Position requires travel within the US. US home location is flexible with opportunity to work from home when not on field assignments
Responsibilities:
Travel within the US for customer deployments and general service
Install product(s) or systems at customer sites and deliver product training to customers
Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
Assess customer’s product application, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
Systematic & detail-oriented troubleshooting, data collection and reporting of issues
Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
Qualifications:
College or University education in Electrical, Electronic, or Computer disciplines
Passion for technology and learning new software and hardware products
Hands-on experience with IP Networking, server hardware and Linux OS
Unparalleled desire to help customers and deliver service excellence
Problem-solving ability while reacting to changing situations, & championing issues to resolution
Ability to multi-task in a fast-paced environment
Strong verbal and written communication skills
Must be eligible for travel within US and Canada
US Citizenship is essential
Location: Remote work possibility for any US State
What We Offer:
Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Career Progression
Casual Work Environment
Evertz USA Inc. (Evertz) is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate, support, and value diversity!
Evertz does not discriminate in employment or recruiting efforts on the basis of race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
All employment decisions are decided based on qualifications, merit, and business needs.
If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.
Thank you for considering a career with Evertz!
When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
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Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
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