Telecommunications Technician
Field technician job in Austin, TX
Hiring Now: Telecom Technician II
Shift: Mon-Fri | 7 AM-4 PM
Contract: 24 Months
We're looking for a Telecom Technician II with hands-on experience in fiber and cable infrastructure to support Clients telecom operations. This role involves fieldwork, installation, maintenance, testing, and ensuring high network reliability.
Must-Have Skills:
Cable Installation & Splicing
Fiber Optic Splicing / Fiber Deployment
Dark Fiber Experience
Splicer Technician background
Valid Driver's License
What You'll Do:
• Install, maintain, and test telecom/fiber equipment
• Perform fiber splicing, troubleshooting, and diagnostics (OTDR, characterization, etc.)
• Follow telecom change/incident processes
• Interpret schematics and technical manuals
• Document work, updates, and system changes
• Work independently or with small crews across multiple field locations
Ideal for someone who is detail-oriented, safety-focused, and comfortable working in field environments-including substations, outdoor sites, and varying weather.
Field Technician Starlink/Dish Network
Field technician job in Round Rock, TX
Job Description
Join Southern Star: Elevate Your Career and Earnings!
Schedule: 2 days off during the week during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1500.00, paid in two installments: $750.00 at 60 days of employment and $750.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Computer Field Tech Position- Killeen TX
Field technician job in Killeen, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Field Service Technician II
Field technician job in Austin, TX
Job Description
The Field Service Technician II plays a crucial role in troubleshooting, maintaining, and repairing low voltage systems, including network infrastructure, surveillance cameras, servers, NVRs, access control hardware and software, and audio-visual systems. Reporting directly to the Service Manager, this position requires a highly motivated self-starter with exceptional technical expertise in low voltage systems and a strong commitment to delivering outstanding customer service.
The Field Service Technician II also acts as a mentor and leader for the Field Service Technician I, providing guidance and support to help them develop the skills necessary for advancement. Participation in Premise One's on-call service program is a key component of this role.
Key Responsibilities
Safety & Site Preparation: Conduct pre-work site assessments and safety checks to ensure a safe working environment.
Customer Service Excellence: Provide exemplary customer service, consistently maintaining the highest service standards and client satisfaction.
Field Leadership: Lead by example, guiding Field Service Technician I employees to ensure efficient, first-time resolution of service issues.
Project Execution: Implement job plans with a focus on quality assurance and safety compliance, ensuring project completion meets company standards.
Autonomous Field Operations: Operate independently in the field, making informed decisions to resolve technical issues on-site.
Technical Troubleshooting: Diagnose, service, and repair low voltage systems in commercial and enterprise environments, ensuring all repairs adhere to company and industry standards.
Testing & Documentation: Test all repairs on-site in alignment with Service Operations and Engineering policies. Accurately document all work performed, including notes, photos, and communications, in online ticketing systems and timecards.
On-Call Rotation: Participate in the on-call rotation, providing emergency after-hours service as required.
Vehicle Maintenance: Maintain the company-issued vehicle in accordance with company standards, ensuring it is always in optimal condition.
Professional Conduct: Maintain a professional appearance and demeanor at all times, representing the company positively in all interactions.
Continuous Improvement: Provide feedback and suggestions to the Field Superintendent or Service Manager to enhance service delivery and field operations.
Communication: Proactively communicate scheduling issues and other concerns to the Field Superintendent, Service Manager, and dispatchers.
Additional Duties: Perform other related services as required on-site, with flexibility to adapt to changing job demands.
Qualifications
Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling.
Technical Knowledge: Strong understanding of programming, technical commissioning guidelines, and troubleshooting philosophies.
Industry Expertise: Familiarity with industry-standard tools, equipment, and test devices, such as Fluke testers, meters, and OTDR.
Security Background: Preferred candidates will have a robust background in physical security systems.
Mechanical Aptitude: Strong mechanical aptitude with proven troubleshooting skills, particularly in relay logic and system diagnostics.
Desired Certifications & Training
Genetec
Software House
Lenel
Feenics
Milestone
Avigilon
Crestron
Skill Requirements
Flexibility: Willingness to work overtime as needed to meet construction and service schedules.
On-Call Capability: Ability to support 24/7 client SLAs and respond to emergencies when required.
Travel: Willingness to travel at least 60% of the time within the designated service market, with occasional out-of-town travel up to 20%.
Technical Proficiency: Competent in using computers and industry-specific software.
Physical Requirements: Ability to handle physical workloads, including lifting and carrying up to 50 lbs, and the ability to walk, sit, and stand for extended periods.
Driving Record: Must possess a clean driving record and hold a current state driver's license.
Join our team and become a key player in delivering top-tier service and technical expertise to our valued clients!
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P&C Technician
Field technician job in San Marcos, TX
Details:
About the Role:
We're looking for a self-motivated Protection & Control Technician who enjoys hands-on work and being out in the field. You'll handle everything from wiring and commissioning to testing and troubleshooting, taking projects from start to finish with a high level of ownership.
What You'll Be Doing:
Perform physical wiring and verify all non-factory connections
Commission relays and set up/configure network equipment (LAN/WAN)
Verify that all equipment is functioning properly
Plan and coordinate outages
Work with local P&C oversight, engineering, and operations teams to identify and minimize protection gaps
Schedule and plan SCADA checkouts
Support electrical maintenance and testing on equipment from 480 volts up to 345 kV
Troubleshoot and assist field teams during maintenance, shutdowns, startups, and testing projects
Write clear and accurate reports
Test a variety of complex relays, such as distance, directional power, reverse power, negative sequence, differential, motor, and generator protection
Common relay types include:
SEL-2411, SEL-421/411L, SEL-487E, SEL-351S, SEL-451, SEL-587, GE L90, GE B30/B90, GE T35/F35/C30
DCB, DTT, and POTT schemes (TC-10BIT/CF-10BI/UPLC)
What You'll Bring:
Associate's degree in Electrical Technologies preferred, or 2-5 years of related experience (or equivalent)
Strong communication and report-writing skills
Proficiency with Microsoft Word, Excel, PowerPoint, and AutoCAD
Valid driver's license with a clean driving record
Willingness to travel domestically as needed
At least 3 years of driving experience with a valid, unrestricted license
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Field technician job in Austin, TX
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Field Service Technician Nationwide Extensive Travel
Field technician job in Austin, TX
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places technicians in different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
Auto-ApplySOTX FIELD SERVICE REP
Field technician job in Austin, TX
Apply now Job Title: SOTX FIELD SERVICE REP Division: Distribution Posting Area: Field Service Reps Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.
About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
What we bring to you:
* $845 per week and quarterly bonus dependent on profitability
* Woodgrain covers 75% of medical, dental and vision insurance
* 401k matching, Woodgrain matches up to 3% of your base salary
* 2 weeks PTO and 9 paid holidays
* Perks such as tuition reimbursement and large discounts off Woodgrain products
What our Merchandise Stocker does:
* Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores
* Cover service calls when regular service representatives are away or on vacation
* Full service 2-3 stores per day. Full service includes:
* CLEANING: Recovering the condition of the aisle since last service.
* STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.
* STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order.
* CULLING: Removing damaged/unsellable material and issuing credit electronically.
* MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception.
* ORDERING: Replenish inventory according to published guidelines.
* CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates.
* PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager.
* Complete tasks, projects and resets of Woodgrain products in stores
What you need to have:
* Must have a valid driver's license, proof of auto insurance and your own vehicle.
* This position is very labor intensive and requires the ability to lift/move up to 50 lbs.
Summary of Company Benefits:
* Health, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* 401(k) with a Company Match
* Group Term Life Insurance and AD&D
* Employer Paid Long-Term & Short-Term Disability
* Voluntary Supplemental Hospital and Accident Plans
* Employee Assistance Program
* 8 Company Paid Holidays & 1 Floating Holiday
* Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.
Field Service Technician Nationwide Extensive Travel
Field technician job in Austin, TX
Field Service Technician(ElectroMechanical) - Veterans Prime, Inc.
Nationwide opportunities | Must be willing to relocate
Veterans Prime recruits high-performing military veterans for full-time, direct-hire Field Service Technician roles with employer partners across the United States. These positions provide hands-on technical work supporting industrial, manufacturing, and mission-critical systems and prioritize candidates with military technical experience. Our recruiting services are free to applicants; employer partners cover all hiring fees. We are currently interviewing skilled, motivated individuals for full-time, direct-hire Field Service Technician positions nationwide.
Responsibilities
Diagnose, troubleshoot, and repair electro-mechanical systems across commercial, industrial, and military platforms.
Read and apply schematics, wiring diagrams, and technical manuals to field repairs and installations.
Use diagnostic test instruments, including multimeters and related tools, to validate repairs and system performance.
Travel extensively for overnight field assignments and represent employer partners in customer-facing environments.
Maintain professional customer communication, document service actions, and follow company safety and compliance procedures.
Requirements
Electro-mechanical troubleshooting experience gained through military, technical, or manufacturing roles involving aircraft, vessels, ground support equipment, vehicles, or industrial machinery.
Technical literacy to interpret schematics, wiring diagrams, and technical manuals; proven use of test instruments.
Regional flexibility and willingness to relocate to match opportunities across regions (Southeast, Mid-Atlantic, Northeast, Midwest, Southwest, West, Northwest).
Comfort with frequent overnight travel throughout the U.S.
Strong customer service and communication skills for professional, on-site representation.
Compensation and Career Benefits
Competitive total compensation ranges typically between $70,000 and $120,000 annually, adjusted by experience, overtime, and travel; individual opportunities may vary.
Employment with veteran-friendly employers who value military experience and often include veteran hiring managers.
Opportunities for technical skill development, career advancement, and stable, long-term employment.
Dynamic, varied fieldwork that places technicians in different environments and customer settings.
How to Apply
Submit your resume and complete the applicant questions to be considered for a screening call.
Auto-ApplyP25 and LTE Network Field Technician (On-Site)
Field technician job in Marble Falls, TX
Apply now Job No: 499975 FT/PT: Full-time Regular/Project/Seasonal: Regular City: Marble Falls State: Texas At LCRA, we are looking for a driven Network Field Technician to join our Operations & Maintenance team! As a field technician, you will focus on P25 and OpenSky Trunked radio Systems, pLTE, and Microwave Radio Transport Systems. This role involves traveling to different work sites across Central Texas, with travel accommodations offered when needed. You will have the opportunity to collaborate with a skilled team and receive formal curriculum and on-the-job training. We are on a growth trajectory, expanding our footprint across Texas. If you're seeking a multifaceted work environment that values technical expertise, consider this exciting career opportunity at LCRA! Our mission is to improve the lives of Central Texas and our teams are dedicated to service with safety as a top priority!
Note: Depending on experience, the ability to obtain an associate-level certification within the first 12 months of employment may be a consideration
You will be trusted to:
* Install/maintain Trunked radio Systems
* Install/maintain Conventional VHF, and UHF repeaters
* Install/maintain PTP Microwave
* Install Cutting-edge LTE networks
You qualify with:
* Seven or more years of experience in one or more of the following networking technologies: WAN - MPLS, LAN - Route/Switch, DWDM, RF/Microwave Radio, 700/900MHz Trunked Radio (LMR) and/or LTE, fiber splicing or other relevant experience
* A bachelor's, associate degree in related field, or industry professional-level certification may be substituted for certain years of experience.
* Driver's license
You are a great fit with:
* 7 + years of experience in radio frequency and LMR Land mobile radio/trunked radio
* Experience using conventional VHF and UHF repeaters
* Networking Certification in Cisco, Nokia, Juniper, or equivalent such as CCNA, NRS1, JNCIA
* Degree(s) in Computer Science, Information Technology, or other IT/Telecom related field.
* Experience in Microwave RF and Routing/Switching L1-L3
You gain:
* Competitive salary & medical, dental, vision and legal insurance
* Paid time off, including time for vacation, sick and family care leave
* 401(k) match up to 8% that includes a student loan 401(k) contribution program option
* Life and disability insurance
* Wellness program including wellness incentive
* Extensive learning & development programs
And more - all to create a compelling and rewarding work environment.
Equal Opportunity Employer
LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.
LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources ************** or email **********************. Reasonable accommodations will be determined on a case-by-case basis.
Field Services Technician
Field technician job in Austin, TX
At SPL, we're not just growing - we're advancing the boundaries of environmental science, energy, and data-driven insight. We're looking for a dedicated, detail-oriented Field Services Technician to join our team in Austin, TX. In this dynamic, hands-on role, you'll be responsible for collecting samples, maintaining field equipment, and supporting sample logistics. You'll work both independently and collaboratively to ensure accuracy, safety, and timely sample delivery. Join us and help shape a cleaner, safer future - one field visit at a time.
Why You'll Love This Role
Take your work on the road with daily site visits and client interactions;
Build expertise with field equipment and environmental sampling procedures;
Stay active with a role that blends independence, technical skill, and teamwork;
Contribute to a safety-first culture where accuracy and quality matter every day.
What You'll Do
Drive to customer sites to place and retrieve sample collection equipment;
Collect and document environmental samples accurately and thoroughly;
Prepare and ship sample kits and equipment;
Complete daily documentation and maintain clean, organized workspaces;
nteract professionally with clients during site visits;
Assist in lab operations as needed, including facility upkeep, sample disposal, receiving, and glassware prep;
Follow schedules, protocols, and procedures with minimal supervision;
Maintain and operate field equipment, including autosamplers and pH/temperature meters;
Other duties as assigned.
Requirements
What Makes You a Great Fit
High school diploma or equivalent required;
1-2 years of relevant work experience preferred;
Class D Water License highly preferred;
Previous experience with ISCO autosamplers preferred;
Valid driver's license with clean driving record required;
Effective communicator with a professional demeanor.
The Perks of Being Part of Our Team
Grow Your Future: 401(k) plan with company matching to boost your retirement savings;
Health & Wellness Covered: Comprehensive dental, vision, and health insurance plans;
Spend Smart, Live Well: Flexible HSA and FSA accounts to help manage healthcare costs;
Safety Net On Us: Employer-paid short-term and long-term disability coverage;
Celebrate & Recharge: 9 paid holidays plus a generous PTO plan to balance work and life;
Extra Protection: Employer-paid voluntary life and AD&D insurance;
Family First: Paid leave available for both parents;
Support When You Need It: Employee Assistance Program (EAP) for personal and professional help;
Exclusive Perks: Discounts on products, services, and experiences just for you.
Your Schedule and The Fine Print
Full-time position following a standard Monday through Friday schedule with 8-hour shifts;
Occasional evening and weekend work required to meet operational demands and deadlines;
Includes frequent long-distance driving and outdoor work in all weather conditions.
Our Commitment to Diversity and Inclusion
At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.
We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know.
Visa Sponsorship
At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
ITAM Field Services specialist
Field technician job in Austin, TX
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an ITAM Field Services specialist to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
What You'll Do
CMDB Management & Design: Serve as the primary owner and administrator of the ServiceNow CMDB, focusing on Hardware (HAM) and Software (SAM) Asset Management.
Process Implementation: Design, configure, and maintain CI (Configuration Item) classes, attributes, relationships, and discovery patterns to accurately model our IT ecosystem.
Data Integrity & Health: Proactively monitor, audit, and ensure the health, accuracy, and completeness of all asset data within the CMDB. Implement and enforce data standards.
Lifecycle Automation: Develop and automate IT asset lifecycle workflows in ServiceNow (e.g., Request, Receive, Deploy, Manage, Retire) to support ITAM Field Services and other IT teams.
HAM/SAM Support: Manage the HAM and SAM modules within ServiceNow, including hardware asset tracking, software license compliance, and reconciliation.
User Support & Training: Act as the go-to expert for the ITAM Field Services team, providing training and support to ensure proper use of the ServiceNow platform for asset-related tasks.
Reporting & Analytics: Create and maintain advanced reports, dashboards, and metrics for management to showcase compliance, cost savings, and lifecycle status.
What We're Looking For
Proven experience as a ServiceNow Administrator with a strong focus on the CMDB and IT Asset Management (ITAM) module.
Hands-on expertise in implementing and managing HAM (Hardware Asset Management) and SAM (Software Asset Management) processes within ServiceNow.
Deep understanding of CMDB concepts, including CI Class Hierarchy, Baseline, and Mid Servers.
Experience with ServiceNow Discovery and Service Mapping is a significant plus.
Strong analytical and problem-solving skills with a passion for data accuracy.
Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.
ServiceNow Certified System Administrator (CSA) certification is required. IT Asset Management (CIS-ITAM) certification is a major advantage
Field Service Engineer Drives/EMS
Field technician job in Austin, TX
GE Vernova's Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.
The Field Service Engineer - Drives-Performs a wide range of commissioning and Service tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting for the GE LV and MV drives
**Job Description**
**Roles and Responsibilities:**
As Field Service Engineer - Drives and EMS, you will:
+ Perform troubleshooting activities at customer site locations to diagnose problems, determine appropriate resolution, and implements corrective actions
+ Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
+ Perform installation and commissioning activities at customer site locations of GE Drives
+ Perform installation and commissioning activities at customer site locations of GE EMS System
+ Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
+ Under the direction of a senior engineer performs a wide range of technical tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems
+ Develop presentations and provides training and instruction to customers on drive operations
+ Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE's, repair services, sales, and product engineering teams
+ Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
+ Coordinate maintenance activities for the customer and planning for inspections
+ Provide support to engineering teams working on customer CMU's projects
+ Identify new opportunities & development of effective offerings to improve in-service equipment reliability / availability
+ Promote sales of maintenance services
+ Provide on call support in response to customer calls for service
+ Ensure appropriate response and service is provided to customer
+ Complete timely service reports and other administrative requirements
+ Support business growth opportunities and marketing campaigns
+ Other duties may be assigned by management to meet business needs
**Qualifications/Requirements:**
+ Bachelor's Degree
+ Minimum 3 years of field service and/or commissioning experience
+ Must live in the USA
**Eligibility Requirements:**
+ Ability and willingness to travel 85% of the time on short notice
+ Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
+ Extended hours / overtime maybe required during peak periods and emergency circumstances.
+ Domestic or overseas travel to customer sites for extended periods of time.
+ The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required.
**Desired Characteristics:**
+ Ability to learn and follow defined departmental policies, procedures, and practices.
+ Ability to prioritize workload and organize work activities in order to meet business needs and department goals.
+ Experience on Energy Management system for Power plants
+ Strong verbal, written, and interpersonal communication skills essential.
+ Diploma or Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree in Electrical Engineering or related discipline from an accredited college or minimum 5 additional years of related industry experience in drives )
+ Minimum of 3 years of experience with GE Drive systems {With 2 years practicable working knowledge of at least one GE Power Conversion drive system (Including: MV7000, SD7000, MV3000, MD2000, LV7000)
+ Experience of working with LV/MV Drives ABB, Siemens, AB, Vacon and Schneider
+ Minimum of 2 years practicable working knowledge of at least one GE Power Conversion drive / system controller (Including PEC, PECe, CDC)
+ Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
+ Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services
+ Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications
The base pay range for this position is $78,400 - 108,600. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on December 31st, 2025. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
\#LI-Remote - This is a remote position
For candidates applying to a U.S. based position, the pay range for this position is between $72,400.00 and $108,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on December 01, 2025.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Field Operations Technician I
Field technician job in Austin, TX
ICON is seeking a Field Operations Technician I to support our Field Operations team. In this role, you will demonstrate and maintain the foundational skills and knowledge required to provide basic support for ICON's print operations. Basic support involves managing the logistics of raw materials, consumables, parts, and printers. You will also assist with troubleshooting, maintenance, and general service tasks related to ICON's 3D printers. Under the direction of Leads, Technicians, or Managers, you will receive daily instructions and apply your skills to complete a variety of field assignments.
This role involves working on moderately challenging tasks that require some judgment in resolving issues or making recommendations, with an emphasis on escalating larger problems when needed. You are expected to approach each task with a growth mindset, focus on building new skills, and actively work to avoid repeating mistakes. Operational discipline, attention to detail, and adherence to ICON's policies and standards are essential for success in this position. This role is based in Austin, TX, and will require travel outside of the area for extended durations. This position reports to the Field Operations Manager.
RESPONSIBILITIES
Support the delivery, inventory management, and organization of building materials during shifts.
Maintain clear and professional communication with team members and other departments across ICON.
Operate Vulcan and Magma systems to meet daily production targets.
Work closely with Field Ops Leads, taking instructions and contributing to the team's objectives.
Perform build activities, including reinforcement adjustment and placement as needed.
Execute and document QC measurements on material samples during operations.
Assist in diagnosing and repairing printer issues, including coordinating parts, performing replacements, and conducting calibrations.
Operate diagnostic tools such as multimeters to troubleshoot and address technical problems.
Manage inventory and delivery of replacement parts, ensuring accurate documentation and tracking within ticketing systems.
Update and maintain detailed work steps and resolutions in ticketing systems to ensure consistent and transparent communication.
Demonstrate a strong understanding of mechanical systems and components.
Work with electrical wiring and components as required.
Ensure 100% compliance with Standard Operating Procedures (SOPs).
Provide real-time, proactive reporting on progress updates, milestones, and activities related to prints, mobilizations, and builds.
MINIMUM QUALIFICATIONS
1+ years of hands-on experience in manufacturing, fabrication, or related fields.
Basic proficiency with diagnostic tools such as multimeters to troubleshoot and assess electrical systems.
Familiarity with mechanical systems, including a basic understanding of components and their functions.
Familiarity with electrical wiring and components, with the ability to perform tasks under supervision.
Basic understanding of inventory management systems or ticketing systems for tracking parts and documenting work steps (training provided by ICON).
Ability to operate heavy machinery under supervision.
Strong verbal and written communication skills, with the ability to document work and collaborate with team members effectively.
Self-motivated and eager to learn, with a proactive attitude toward problem-solving.
Ability to prioritize tasks and adapt in dynamic work environments.
Proficiency in English.
PREFERRED SKILLS AND EXPERIENCE
Previous experience in manufacturing maintenance, field operations, or a similar hands-on technical environment.
Strong time-management skills with the ability to prioritize tasks effectively in a fast-paced setting.
Familiarity with multi-axis machinery, such as CNC machines or 3D printers, including basic operation and troubleshooting.
Proven ability to perform effectively under pressure and adapt to dynamic challenges.
WORKING CONDITIONS:
Ability to lift and carry up to 50 pounds safely and regularly.
Comfortable working in various outdoor environments, including extreme temperatures (above 100°F or below freezing), sun, rain, mud, and areas with limited infrastructure (e.g., lack of electricity).
Comfortable standing and moving on your feet for the majority of the workday as well as climbing ladders and carrying material buckets.
Willingness to travel outside of Austin, TX, for multiple weeks at a time.
Flexible availability to work nights and weekends as needed.
Ability to work in Austin, TX, and surrounding areas (up to 50 miles).
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.
As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.
Internet Applicant Employment Notices
Auto-ApplyField Service Engineer
Field technician job in Austin, TX
ASM is hiring a Field Service Engineer (FSE) to join our Global Sales, Services & Spares IQ and Sustaining teams. In this role, you'll support semiconductor customers by installing, maintaining, and repairing advanced ASM equipment-while building strong, trusted partnerships with our clients.
What You'll Do
Install, maintain, and repair complex electronic and electro-mechanical semiconductor equipment at customer sites.
Provide exceptional customer support with fast, high-quality responses, always prioritizing safety.
Work independently to resolve highly complex technical issues, meeting project goals and timelines.
Drive issue resolution using model-based problem-solving, coordinating with product support and engineering teams.
Troubleshoot advanced hardware and process issues and document clear procedures for standard service activities.
Lead continuous improvement initiatives by identifying enhancements to processes, hardware, and software.
Mentor and coach junior FSEs to support their skill development.
Manage customer escalations and oversee beta-site projects.
What You Bring
Bachelor's degree in Electrical Engineering, Electronics Technology, or related field; OR equivalent work experience.
3+ years of field service, customer support, or semiconductor equipment manufacturing experience (ALD, PECVD, EPI, or Diffusion preferred).
Ability to travel up to 75% (domestic & international)
Strong troubleshooting skills with complex microprocessor-controlled electro-mechanical systems.
Hands-on experience with:
Wafer fab processes, closed-loop gas/vacuum control, plasma systems, robotics, and electro-pneumatic controls
Oscilloscopes, digital voltmeters (DVMs), and hand tools
Structured problem-solving techniques
Clear and concise communication skills (written and verbal in English).
Strong teamwork, organizational, and multitasking abilities.
A positive, customer-focused attitude with safety as a core value.
Auto-ApplyElectrical Field Service Technician
Field technician job in Austin, TX
Job DescriptionElectrical Field Service Technician
BHS Corrugated North America, Inc.
(Home base flexible)
About BHS Corrugated
BHS Corrugated North America is a global leader in machinery and service solutions for the corrugated packaging industry. With over 50 years of innovation and technical excellence, BHS provides advanced corrugating and digital print systems backed by unmatched customer support.
Position Summary
We are seeking a skilled Electrical Field Service Technician to join our growing team. In this role, you will install, troubleshoot, repair, and maintain high-performance corrugated machinery at customer sites. This is a hands-on, travel-based position that requires strong electrical and PLC experience, along with a customer-focused mindset.
Key Responsibilities
Travel up to 100% to customer sites across North America.
Perform electrical installations, maintenance, and troubleshooting on corrugated machinery.
Read and interpret electrical schematics, wiring diagrams, and PLC logic.
Support the commissioning and startup of new equipment.
Perform preventive maintenance and respond to emergency service calls.
Collaborate with mechanical and engineering teams to ensure optimal machine performance.
Document service activities, issues, and resolutions accurately.
Qualifications & Skills
3-5+ years of experience in industrial electrical maintenance, automation, or field service.
Strong understanding of PLC systems (Siemens preferred), VFDs, motors, and sensors.
Ability to read and interpret electrical drawings and schematics.
Technical or trade school education in Electrical, Industrial Maintenance, or a related field preferred.
Valid driver's license and ability to travel extensively; passport or eligibility to obtain one required.
Excellent troubleshooting, communication, and customer service skills.
Ability to work independently and adapt to changing priorities.
Compensation & Benefits
Competitive hourly rate (based on experience).
Overtime opportunities and daily travel per diem.
Full benefits package including health, dental, vision, and life insurance.
401(k) with company match and paid time off.
Company-paid travel, lodging, and expense reimbursement.
Opportunities for continued technical training and professional development.
Why Join BHS Corrugated
At BHS Corrugated, you'll work with cutting-edge machinery and technology that powers the packaging industry. You'll be part of a highly skilled team that values technical expertise, teamwork, and a commitment to customer success.
If you're a hands-on technician who thrives in a fast-paced, travel-based role and enjoys solving complex technical challenges - we'd love to hear from you
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ISP Telecommunications Customer Premise Technician - Level IV - Austin, Texas
Field technician job in Austin, TX
At PEARCE, we've got a career for you!
Join the nation's leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation's critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation's wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation, critical power and energy storage assets.
Your Impact:
The Telecom Customer Premise Technician - Level IV is required to perform detailed installation, integration, and testing of Customer Premise fiber systems and routers with minimum supervision.
Core Responsibilities:
Must have mastered installation skills and testing per Telco Standards and be able to perform all the duties of the Level IV requirements with a high degree of competence and accuracy.
Mastered comprehensive equipment installation skills on a wide variety of fiber system installations and performed system testing and integration.
Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.
Deep understanding of fiber installation standards and procedures.
Ability to read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.
Responsible for the accuracy of all documentation as required.
Ability to interface with customers, vendors, and other company employees in the completion of, testing of, and turning up of equipment. Turn up and Integration system testing skills required.
Elevated level of understanding of all company policies and practices, safety procedures, paperwork, and administrative requirements. Will review subordinate's time and expense documentation for accuracy and completeness.
Comply with system update requirements of all company/customer installation documents.
Ability to resolve any project related issues utilizing defined processes.
Read, understand, and apply job/equipment specifications, installation documents, schematics, and test records. Demonstrated proficiency in generating MOP's, High-risk activity reports, work schedules, test records, and project completion reports.
Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards. Interact with all members of the organization including Installation, Engineering, Project Management
Be capable of performing the following work operations/job activities without supervision or direction:
Physically place, remove, or modify working and non-working equipment.
Install Cable trays and/or racking from drawings and Engineering documents.
Install Telecommunications equipment cabinets and frames, data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, firewalls as required.
Identify, label, measure, terminate and physically route the cables that supply AC and/or DC power or transmit data in various technical spaces.
Conduct testing and document performance characteristics of hardware and software; determine efficiency, reliability, and compatibility with existing system.
Perform test and turn-up as well as other integration activities.
Resolve equipment and technical issues as they arise.
Perform quality validation on in-process and completed work.
Perform other duties as requested.
Specific duties may vary or evolve over time based on business and client needs.
Core Experience:
Minimum 5+years' installation experience or combination of experience and training as determined by company management. Prior leadership experiences required. Verizon Installation experience a plus!
High school diploma with two years technical school or a combination of training and experience related to telecommunications field installations.
Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form. Ability to deal with problems involving variables in standardized situations.
Must have proficient laptop computer skills and experience with applications.
Ability to fully understand all company/customer policies and procedures and safety requirements.
Excellent verbal and written communication skills.
MS Office (Outlook, Word, Excel, Teams) skills.
Must have a valid driver's license and be able to pass all pre-employment background checks and must be insurable.
Physical/Work Environment:
At Pearce safety is our number one concern. Candidates must be able to comply with OSHA Standards.
Travel required in your home region utilizing a company vehicle. Must be able to work a variety of shifts and travel with overnight stays, if required. Expenses are 100% paid by the employer.
Must be able to vertically lift 50lbs. Required to stand, walk, climb ladders, and crawl in tight spaces.
At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.
This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process.
Base Pay Range$62,000-$72,000 USD
What We Offer
Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment.
At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.
Learn more about us at ************************
Auto-ApplyField Services Engineer
Field technician job in Austin, TX
Description Impact is hiring a Field Services Engineer for our Nationally ranked Best and Brightest Workplace! Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support -with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 20+ US locations. Recognized for rapid growth and innovation, Impact has seen over a 20% annual growth rate, and championed a vibrant, employee-focused culture. Overview Impact is hiring a Field Services Engineer for our Nationally ranked Best and Brightest Workplace! The Field Services Engineer (FSE) plays a critical role in ensuring Impact Networking's clients receive top-tier IT service, support, and implementation. This position requires working in the field, traveling to local customer locations to provide onsite service, maintenance, and project execution while maintaining Impact's high standards. The FSE will collaborate with internal teams to resolve technical issues, support client onboarding, and ensure seamless IT operations. This role demands both technical expertise and strong interpersonal skills to effectively diagnose and resolve issues while delivering an exceptional customer experience. Watch the video below to learn more about our Managed IT division! đź’»
How Impact's MIT and Cloud Solutions Help Businesses
Responsibilities
Engage in Business Transformation Assessments (BTA) with an emphasis on discovery, information compilation, and data gathering. This process involves onsite discovery as well as the physical review and documentation of IT assets
The Field Services Engineer will support client technical activities, primarily at the client's location (onsite). All work at the FSE level will be assigned, reviewed, and approved by the designated Field Services Manager. This role necessitates technical expertise to aid in the implementation of core MIT networking, server, and computer technologies. These responsibilities include the setup and troubleshooting of Windows Server, Hyper-V, VMWare, Exchange, SharePoint, firewalls, switches, BDR solutions, PowerShell, Active Directory, Group Policy configuration, and cloud services such as Office 365, G-Suite, and Azure
Collaborate with the Service Desk and Operations teams to develop and execute client management and maintenance plans, including monthly maintenance and documentation
Work with clients' line of business vendors on technical requirements as needed
Documents and resolves user computing issues requiring onsite remediation, ensuring customer satisfaction is maintained
Collaborates with the Technical Operations Center (TOC) to resolve user issues, following a structured problem management process
Collaborates with various resources and vendors to provide efficient field support services. This encompasses working with third-party vendors, Line of Business (LoB) application providers, and other divisions within Impact Networking Technology
Timely documentation of issues and onsite labor performed within Impact's ticket system
Participates in ongoing training and attainment of manufacturer certifications
Cultivates and sustains relationships with customers and engineers, thereby enhancing our company's positive reputation through outstanding customer service
Maintains relationships with vendor contacts that are beneficial to the company
Adheres to standards for documenting customer network status and activities
Things We Are Looking For
Minimum of 3 years of relevant experience in IT field services
Fundamental understanding of Server Administration
Experience with Windows 2012-2022 Server
Active Directory management and maintenance
DNS, DHCP, and Remote Desktop Services
Understanding of VMWare, Hyper-V and other virtualization technologies
Storage solutions: SAN, NAS, and Shared Storage
Fundamental understanding of Firewalls, switches, and other networking technologies
Cisco Meraki, HP, and other technologies
Backup technologies
Office 365, Azure and other “cloud” solutions
Mobile operating systems (IOS, Android, Windows)
RMM tools such as N-Able, Kaseya or LabTech
MSP experience preferred
Demonstrated experience preferred:
ITIL and Service Management
Knowledge of HaloPSA Platform
Must have working knowledge of event and incident management systems including
support for Incident, Change, and Request for Information requirements.
Strong verbal and written communication skills and a customer-service focus.
Excellent problem-solving skills.
Ability to communicate and work directly with customers to identify and resolve technical issues.
Ability to take initiative.
Ability to work under pressure and manage multiple priorities.
Education/Certifications
Valid driver's license and proof of insurance
Microsoft Fundamentals certification
Certifications such as:
CompTIA Network+, A+, Security+, ITF+
Microsoft 365 Certified: Fundamentals
Why Join Us?Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world - one person, one company, one community at a time. At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
Innovation: We embrace change because innovation lives outside the comfort zone.
Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
Honesty: We are fiercely transparent and consistently honest.
Fun: We fuel work with fun, knowing life's too short for boring.
Low Ego: We champion ideas over titles, because brilliance knows no rank.
One Team: We win as a team, we lose as a team, we are one team.
Benefits
Expected salary range of $65,000-$75,000
20 days of PTO plus 12+ paid holidays
Flexible Sick Day Policy
Paid Parental Leave
Comprehensive Health, Disability Life, Dental and Vision Plans
401(K) discretionary match & retirement plans
Continued education reimbursement
On-going training & development opportunities
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let's build something incredible together!
#LI-Onsite
Auto-ApplyField Service Representative
Field technician job in Austin, TX
Job Status: Full-time
Duties and Responsibilities:
Troubleshoot and maintain TSS hardware components
Fault isolate/replace displays/monitors, and computer equipment/peripherals, e.g., hard drives, video cards, desktops/laptops, printers, etc. as necessary
Troubleshoot, isolate, and resolve software problems
Perform step-by-step procedures for acquiring and installing software upgrades and patches
Evaluate local conditions and make proper decisions in conjunction with the Contractor's TSSC
Load operating systems and applications as required
Update existing software and site data as required
Perform start-up and shut-down procedures
Perform system back-up procedures
Train FAA personnel on TSS maintenance and operation
Operate TSS for proficiency, recurrent. and qualification training
Brief FAA and Contractor management on simulator performance and utilization
Develop and maintain site simulator utilization reports reflecting frequency and type of training done
Backup and manage scenario data
Act as a Pseudo Pilot when needed (the TSS Pseudo Pilot simulates aircraft movement at an airport and engages/communicates with an ATCT controller as a pilot.)
Tower Simulation Scenario development:
Determine step-by-step procedures for building scenarios
Incorporate the training objectives into the development of the training scenarios
Create scenarios at the request of the FAA with minimal assistance
Train personnel identified by the FAA to create and maintain scenarios.
Qualifications:
Knowledge of computer hardware and operating system software similar to, or more complex than the TSS
Minimum of four (4) years of FAA or US Military ATC experience, or a minimum of four (4) years of combined FAA and US Military ATC experience, or a degree in Air Traffic Control or Air Traffic Management from the Air Traffic - Collegiate Training Initiative (AT-CTI). List of approved AT-CTI colleges and universities can be found at: ******************************************
Skills/Abilities/Certifications:
Certification Requirements:
As required for Remote Pilot Operations
Other:;
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Teleworking: No
Travel: As Required
Adacel Systems, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and protected veteran status. color, religion, sex, sexual orientation, gender identity, national origin, disability, and protected veteran status.
Auto-ApplyField Service Technician | Austin, TX
Field technician job in Austin, TX
Bermex, Inc.Full time Regular
About The Team
At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Field Service Technician reports to the Project Manager at Bermex. This position plays a key role in completing service orders, which may include delivering notices, finding meters, reading meters and miscellaneous tasks necessary for the utility billing department. This position requires a high degree of driving, excellent time management, and exceptional flexibility day to day.
What You'll Do
Meter maintenance:
Remove inactive meters, locating curb valves, discontinue services, and conduct safety inspections including detection of gas leaks or theft investigations
Complete assigned duties in the required time frame for cycle readings
Assign sequence numbers to new services
Rearrange meter reading routes as necessary
Read meters on a daily and/or special basis, typically on a customer's premises for service bills
Evaluate unsafe conditions; may need to clean out meter boxes
Use electric, gas, water meter reading devices
Use printed materials such as service orders, maps, manuals, and computer printouts
Read meters in various environmental conditions
Extensively walk and stand for much of the workday
Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
Customer communication:
Refer all consumer complaints to the appropriate authorities
May provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must haves:
Education: Education: None. Must be 18 years of age or older
Experience: No experience necessary. Employees will be trained. Must possess a valid driver's license.
Nice to haves:
Education: High School Diploma or GED
Experience: Experience in meter reading or working in outdoor conditions; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors
Your Skills:
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and route scheduling
Adequate time management skills to finish daily meter maintenance
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
This role would not be a good fit if youy
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a days work in a timely manner
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric or meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances:
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company: ACRT, Inc.
Auto-Apply