Field technician jobs in Cedar Rapids, IA

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Field Service Technician - Cedar Rapids, IA
Vertiv 4.5
Field technician job in Cedar Rapids, IA
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
$50k-78k yearly est. 2m ago
Computer Field Technician
Bc Tech Pro 4.2
Field technician job in Cedar Rapids, IA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 1d ago
Field Service Technician
Ballantyne Strong 3.2
Field technician job in Cedar Rapids, IA
At Strong Technical Services, Inc., we are a highly motivated value-based organization operating in a nimble environment. Focused on creating a hard-working culture, we challenge inspired and driven people to take smart risks. Strong specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers. Strong Technical Services is a Fundamental Global company. Strong Technical Services is a nationwide provider of technology-based products and is the primary service provider for theatre chains, financial institutions, healthcare facilities, and retail outlets nationwide. We are headquartered in Mooresville, NC along with an office in Omaha, NE. We are revolutionizing the future of digital media and digital cinema products. Do you have what it takes to be a part our team? Here's the role you'll play: * Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies, etc. * Provides demand service for customers; determines and executes a support plan. * Tests electronic assembly, components or parts by connecting to various equipment, such as; ohmmeter, voltmeter, ammeter, color meter, resistance bridge, oscilloscope, automatic or computerized test equipment * Examines equipment and assemblies for defects and replaces defective components. Repairs equipment and performs field testing. Resolves firmware and software issues * Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products * Records, analyzes, and inform appropriate personnel of production quality, and sales departments of status and disposition of customer complaints and claims utilizing written and electronic reporting * Installs electronic or digital equipment and tests * Records activities in Field Point daily, including but not limited to work description, expenses, hours, labor and travel * This position requires in and out of market travel up to 80-90% of the time; this position also requires the ability to work weekends, holidays and on-call * Performs phone and remote support for customers when a resolution can be achieved through these methods * Willing to take ownership and take on other duties as assigned Here's what you need to make the cut: * Associate's degree (A. A.) or equivalent from two-year college or technical or equivalent combination of education and experience * Experience with digital cinema equipment is highly preferred * Experience with electronics related to the Pro-Av market * Experience with computer and networking concepts and architecture * Must be comfortable completing work using ladders * Must be able to lift 50lbs * Strong attention to detail * Proficient with MS Office * Exceptional customer service skills required * This position requires a valid, state issued driver's license * This position requires the ability to stand, sit, squat and bend for a period of time * Excellent communication skills, both verbal and written * Comfortable working in a high-stress, face-paced environment with shifting priorities * Excellent time management, organizational, and analytical skills * Self-starter who can find and resolve issues as they are identified * Ability to successfully interface with a wide range of personnel within the organization Here's what makes us so great: * Competitive compensation and benefits * A fun environment that fosters energy, creativity and results * Highly collaborative and flexible working environment * High-caliber partnerships and on-going opportunities to work with industry leaders and experts * We invest in, and use, the latest technologies Still don't believe us? Check out our website to see how we are revolutionizing the future at ******************* Strong Technical Services, Inc. is an Equal Employment Opportunity employer. This organization participates in eVerify and conducts pre-employment criminal history background checks and drug screens.
$46k-73k yearly est. 18d ago
Field Service Technician
Tomra Systems Asa 4.6
Field technician job in Iowa City, IA
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
$60k-86k yearly est. 4d ago
Field Technician, Rental
Altorfer
Field technician job in Cedar Rapids, IA
Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment. Responsible for picking-up and delivering equipment when necessary. Complete associated paperwork. Establish and maintain service-oriented working relationship with customers. Provide excellent customer service to all customers. May perform other related duties as requested and/or assigned. Qualifications Two or more years of related work experience. Must have a good understanding of gas and diesel engines, hydraulic and electrical systems. Must be a self-starter, organized, with strong customer service orientation. Automotive and Industrial Maintenance Technicians are encouraged to apply. Must be able to lift 75 lbs. Computer literacy required. Must be familiar with programs such as Microsoft Office Suite. Ability to follow all safety rules and wear proper safety equipment. Excellent planning & organizational skills are needed. Must take initiative, be team oriented and willing to adapt to change. Ability to respond to callouts, work overtime and weekends when needed. Excellent communication skills (written, e-mail, and verbal) are required. High School Diploma or equivalent is required. Must possess a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate Physical Requirements/Working Conditions This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 75 lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.
$32k-48k yearly est. Auto-Apply 60d+ ago
Power Supply Field Service Engineer
Nexuscorp
Field technician job in Cedar Rapids, IA
Our client has immediate need for an Uninterruptible Power Supply (UPS) Field Engineer to service the Cedar Rapids \/ Des Moines, IA areas. Here are the benefits and highlights for this role: Pays 90 â 100K; Company health insurance premiums paid in full for employee, spouse, and children; Company vehicle; Company credit card; Pay for âproperâ home office setup; Pay 3% into 401k with no vesting, regardless of participation; Cell phone; Computer; Paid Holidays and time off, paid sick time (time not used is paid to employee after end of fiscal year); Vested uncapped bonus profit sharing plan. Requirements Commission, maintain, and provide emergency support on power electronics at customersâ sites within their respective regional coverage area. Render technical on\-site and phone assistance to customers. Perform general and preventive maintenance on Uninterruptible Power Supply systems. Respond to emergency calls at customerâs request. Strive to provide all customers a 'first time fix' for their equipment. Provide accurate and timely communication to internal and external customers. Keep current on Safety Field Change Notices and Service Tips. Provide accurate and timely reporting of expense reports, field service reports, etc. Requirements: Ability to troubleshoot down to component level on equipment such as UPS, batteries, PDUâs \/ Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment. Prior field service experience required. 3 phase\/480v experience required. Familiarity with electrical\/electronic test equipment and fundamentals. Ability to read and interpret electrical line diagrams and blueprints. Ability to evaluate the operating conditions of equipment. Standard computer skills including MS Outlook, Word, and Excel. Mechanical aptitude. Clear, concise, written and verbal communication skills. Ability to interact comfortably with all levels of internal and external customers. Must have the ability and self\-motivation to manage one's own schedule. UPS OEM factory training or experience in Liebert (Vertiv) \/ Emerson, APC \/ MGE, or Eaton \/ Powerware, Toshiba, Mitsubishi a plus. Open to regional travel. Company health insurance premiums paid in full for employee, spouse, and children.; â¢ Company vehicle.; â¢ Company credit card.; â¢ Pay for âproperâ home office setup.; â¢ Pay 3% into 401k with no vesting, regardless of participation.; â¢ Cell phone.; â¢ Computer.; â¢ Paid Holidays and time off, paid sick time (time not used is paid to employee after end of fiscal year).; â¢ Vested uncapped bonus profit sharing plan. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"695381556","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Employment Type","uitype":100,"value":"W2"},{"field Label":"Industry","uitype":2,"value":"Electronics"},{"field Label":"Work Authorization","uitype":100,"value":"US Citizen;GC"},{"field Label":"Salary","uitype":1,"value":"90\-100K"},{"field Label":"City","uitype":1,"value":"Cedar Rapids"},{"field Label":"State\/Province","uitype":1,"value":"Iowa"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"52401"}],"header Name":"Power Supply Field Service Engineer","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00268007","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********06092039","FontSize":"12","location":"Cedar Rapids","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"vgtkw21b67ab9913e491893119e6f375ff5ba"}
$44k-66k yearly est. 60d+ ago
Field Service Engineer
Salute Mission Critical
Field technician job in Cedar Rapids, IA
Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with military precision. At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety. Field Service Engineer: As a Field Service Engineer, you will be responsible for commissioning UPS, batteries and PDU at a specified customer site following predetermined script. Provide accurate and timely communication to internal and external customers. Keep current on Safety Field Change Notices and Service Tips. Requirements: * 5+ years' experience in this field and ability to follow MOPS on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment * Working knowledge of OHM's law and electronic theory * 3 phase/480v experience required * Familiarity with electrical/electronic test equipment and fundamentals. * Ability to read and interpret electrical line diagrams and blueprints. * Ability to evaluate the operating conditions of equipment. * Standard computer skills including MS Outlook, Word, and Excel. * Mechanical aptitude. * Clear, concise, written and verbal communication skills. * Ability to interact comfortably with all levels of internal and external customers. * Must have the ability and self-motivation to manage one's own schedule. Physical Requirements: * Ability to lift and carry heavy equipment, up to 40lbs. * Ability to climb ladders and multiple flights of stairs to access elevated equipment * Ability to stand for long periods of time in various work environments * Ability to bend, stoop, kneel, and reach for equipment related tasks * Basic physical fitness to respond quickly to emergency situations and navigate areas quickly * Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. * Good hand-eye coordination and dexterity for working with small components and connectors * Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses * Ability to differentiate between color-coded warning signs, labels, and cables * Ability to work in environments with a wide variety temperature inside a facility * Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow * Capability to work in environments with elevated noise levels while wearing hearing protection * Possession of a valid driver's license for work-related travel, as required If your professional growth and compensation trajectory are restricted in any way, consider - * Stepping into a role with a nationally recognized leader in the Mission Critical market * Working with an employer who maintains a corporate philosophy to hire only our nation's best * Who invests in and are unilaterally committed to continuing the enrichment of their employees If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at **************** for more information.
$44k-66k yearly est. Easy Apply 58d ago
Field Service Tech
Culture Fit
Field technician job in Cedar Rapids, IA
As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business. Key Responsibilities: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of company equipment Ensure overall customer satisfaction Diagnose system problems and make repairs Keep customer apprised of progress during maintenance or a down system situation Document system problems and preventative maintenance in customer site log Gather and record machine information to monitor performance Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance Make recommendations for improving the service, reliability, and performance of our equipment Escalate difficult technical problems by seeking timely advice or assistance from technical support Establish preventative maintenance schedules and implement according to company specifications Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Required Skills and Experience: Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred Excellent customer service and communication skill Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication Logical trouble shooting skills and capability to isolate problems at PCB or component level Ability to effectively work with electric schematics, logic diagrams, and mechanical drawings Understanding of AC/DC power distribution and digital/analog circuitry Trained in the maintenance and repair of electro-mechanical machines Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience Hold a Valid Driver's License While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals. A company van is provided and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory Must be able to lift up to 50 pounds without assistance Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist Must be able to work at all of our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc. Ability to work weekends and/or holidays on a rotational basis to accommodate business needs Must be available for on call on some weekends and 24/7 if necessary Must be able to drive to customer sites during working hours Occasional travel outside your assigned territory including air and overnight travel may be necessary Ability to accommodate limited accessibility at a job site Ability to work autonomously with minimal supervision
$44k-66k yearly est. 56d ago
UPS Regional Field Service Technician
Veteran Hiring Solutions
Field technician job in Cedar Rapids, IA
Imagine being able to meet your leader BEFORE applying! Click the following link to meet and hear from the leader about this specific role; ************************************************ Mission To ensure every client site operates at peak performance through precision maintenance, reliability expertise, and field leadership. Field Service Technicians are the trusted hands and eyes of our engineering teams - solving complex technical challenges while representing the company's values of integrity, safety, and service excellence. The Role You'll join a growing regional team that supports installation, commissioning, and ongoing maintenance for advanced industrial systems. This position demands a blend of technical skill, professional judgment, and field adaptability. You'll be traveling to customer facilities across your assigned region - with occasional travel outside your territory when project load requires - ensuring high-impact service delivery wherever you go. Key Responsibilities Perform mechanical, electrical, and instrumentation maintenance and repair on advanced manufacturing systems. Lead or assist in installations, commissioning, and technical troubleshooting at customer sites. Partner with clients and engineering teams to diagnose system performance issues and implement sustainable solutions. Maintain accurate documentation, service logs, and reports to ensure compliance and traceability. Uphold all safety protocols and company procedures to ensure zero-incident operations. Represent the company with professionalism, technical confidence, and customer-first mindset. Performance Objectives (First 12 Months) Achieve full operational proficiency across assigned systems within 90 days. Maintain a 95%+ customer satisfaction rating on service calls. Reduce repeat service incidents through proactive diagnosis and root-cause resolution. Serve as regional point of contact for at least one major client site by end of first year. Support training or mentorship for new field techs or client operators as needed. Travel & Territory Up to 50% overnight travel within your assigned region Occasional travel outside your primary region to support national project demand (e.g., VA/TN). Company car and gas card provided. RequirementsMust have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard. Basic understanding of electrical theory (voltage, current, safety protocols) Strong communication and time management skills Ability to lift up to 100lbs (team lift standard); repeated lifting during battery replacements Willingness to travel extensively (50%+ during training phase). This is primarily to Portland for OJT. Valid driver's license and clean record Familiarity with electrical schematics and manuals - but knows how to think beyond them BenefitsAnnual profit-sharing bonuses based on company performance Full healthcare coverage! Company car and gas card provided Flexible PTO - family-first culture Field autonomy - trusted to manage your time and service territory Ownership culture: company invests in you, not just your outputs
$44k-66k yearly est. 60d+ ago
Field Service Engineer
Salute
Field technician job in Cedar Rapids, IA
Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with military precision. At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety. Field Service Engineer: As a Field Service Engineer, you will be responsible for commissioning UPS, batteries and PDU at a specified customer site following predetermined script. Provide accurate and timely communication to internal and external customers. Keep current on Safety Field Change Notices and Service Tips. Requirements: 5+ years' experience in this field and ability to follow MOPS on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment Working knowledge of OHM's law and electronic theory 3 phase/480v experience required Familiarity with electrical/electronic test equipment and fundamentals. Ability to read and interpret electrical line diagrams and blueprints. Ability to evaluate the operating conditions of equipment. Standard computer skills including MS Outlook, Word, and Excel. Mechanical aptitude. Clear, concise, written and verbal communication skills. Ability to interact comfortably with all levels of internal and external customers. Must have the ability and self-motivation to manage one's own schedule. Physical Requirements: Ability to lift and carry heavy equipment, up to 40lbs. Ability to climb ladders and multiple flights of stairs to access elevated equipment Ability to stand for long periods of time in various work environments Ability to bend, stoop, kneel, and reach for equipment related tasks Basic physical fitness to respond quickly to emergency situations and navigate areas quickly Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. Good hand-eye coordination and dexterity for working with small components and connectors Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses Ability to differentiate between color-coded warning signs, labels, and cables Ability to work in environments with a wide variety temperature inside a facility Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow Capability to work in environments with elevated noise levels while wearing hearing protection Possession of a valid driver's license for work-related travel, as required If your professional growth and compensation trajectory are restricted in any way, consider - Stepping into a role with a nationally recognized leader in the Mission Critical market Working with an employer who maintains a corporate philosophy to hire only our nation's best Who invests in and are unilaterally committed to continuing the enrichment of their employees If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at **************** for more information.
$44k-66k yearly est. Auto-Apply 60d+ ago
Field Services Technician - Cedar Rapids, IA
Vivint 4.6
Field technician job in Cedar Rapids, IA
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **We are adding to our Field Services Technician team** and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. **Why Join Our Technician Team?** + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Opportunity for overtime to earn time and a half + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We&aposll ship everything to you directly! **Why Join Vivint?** + Full-time employment & Full benefit package including medical, dental, vision, life, and 401(k) + 10 PTO days and paid holidays + Career development and leadership opportunities + Employee pricing on smart home products + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity **A Day** **In** **the Life:** As part of our Field Services Technician team, you'll provide expert-level installation and Servicess of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging Services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **Who we're looking for:** Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer Services skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
$39k-50k yearly est. 43d ago
Entry-Level Field Service Technician
Access Systems-Operations & Service
Field technician job in Cedar Rapids, IA
Job Description Job Type: Full-Time Hours: Monday-Friday, 8am-5pm Are you seeking a dynamic, customer-facing role offering variety, flexibility, and autonomy? If you're ready to break away from the monotony of a manufacturing or assembly line, our Maintenance Technician position is perfect for you! Why You Should Consider a Maintenance Technician Career: Compensation: Starting salary up to $45,760/year. Company car, laptop, tools, and phone allowance are provided. Full benefit package with employer-paid disability and life insurance. Start and End Your Day at Home: Skip the daily office check-in, your company vehicle goes home with you, so you begin and end each workday from your home. Opportunities for Growth: We invest in your development with training and the potential for career advancement in a fast-paced environment: annual reviews and compensation increases based on performance. Daytime Hours Only: Enjoy a predictable first-shift schedule with no night shifts or weekends, allowing you to maintain a healthy work-life balance. Variety Every Day: Say goodbye to repetitive tasks! As a Maintenance Technician, you'll be out in the field, troubleshooting and maintaining equipment at different customer sites, ensuring no two days are the same. Flexibility: Take control of your schedule! Unlike factory positions, you'll have more independence in managing your workload and day-to-day tasks with no micro-management. Customer-Facing Role: Use your communication skills! You'll interact directly with customers, providing high-quality service, answering questions, and ensuring satisfaction. Healthy Culture: An environment with a work-life balance, where we work hard and play harder. Team outings, employee appreciation events, and holiday party. Key Responsibilities: Perform maintenance, troubleshooting, and repairs on customer equipment in the field. Communicate effectively with customers to diagnose issues and provide solutions. Manage and maintain accurate inventory of tools, parts, and supplies in vehicle stock. Complete technical training as assigned, maintain knowledge and continuously work to expand knowledge of new equipment. Travel to various customer sites within the assigned region. What We're Looking For in a Maintenance Technician: Excellent communication skills and a customer-first mindset. Technical aptitude with a desire to learn - we will train you! Valid driver's license and clean driving record. Ability to lift up to 70 pounds. Join Our Team and Enjoy: Hands-on custom-tailored training with the opportunity to shadow our current technicians. Full Benefits Package, including Medical, Dental, and Vision Insurance all starting the first full month after start date. Paid Time Off and Paid Holidays. Matching 401(k) Retirement Savings Plan. Continuous Training Opportunities and Career Advancement. Company Events, Team Events, Holiday Banquets, and Incentive Trips. At Access, we prioritize what matters most to your career: stability, a fast-paced environment, constant learning, and a driven team focused on success. As a consistent Top Workplace with an employee-centric culture, we genuinely care about our people and provide transparent leadership with a growth-oriented vision. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company. Our culture fosters a perfect blend of ambition and playfulness, empowering our team members to achieve personal and professional growth while enjoying the journey. With competitive salaries, comprehensive benefits, a matching 401K retirement savings plan, continuous training opportunities, and clear paths for career advancement, Access Systems is the right fit for your career aspirations.
$45.8k yearly 25d ago
CSS Support Tech III (CST III) - Turn Center (1st shift)
Uiowa
Field technician job in Iowa City, IA
Central Sterilizing Services is seeking a full-time Support Technician III (Central Service Technician III) on 1st shift. This position will be scheduled Monday-Friday. 7:00 AM to 3:30 PM. This position will be located within the Turn Center at the Medical Center University campus in Iowa City. The CSS Support Technician at the TC Processing location oversees all support duties within this smaller satellite facility. This role includes managing bi-weekly disposable supply orders and ensuring all necessary items are stocked and available. The technician is also responsible for coordinating TC Holding for Completion trays, working closely with ISC staff to ensure that trays are completed promptly. In addition, this position requires collaboration with the Support Team to identify and replace missing instruments in trays at the TC location. The technician also serves as a key point of contact for CSS Operations and Nurse Liaisons, helping to troubleshoot and resolve instrument and supply-related issues. They are also responsible for creating instrument equivalencies, building new instruments and products into the tracking system, and completing tray optimization requests to improve efficiency and accuracy in instrument management. To further support department operations, the technician is actively involved in updating TC backup locations, removing unnecessary instruments, and creating space for Clinic instruments that do not currently have assigned locations. Additionally, they act as a resource on the assembly floor, providing support and guidance to staff to ensure proper tray assembly and adherence to quality standards. This role is essential in maintaining workflow efficiency, ensuring accurate instrument tracking, and supporting the overall operations of the TC Processing location. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: May serve as lead technician and provides expertise regarding technical procedures related to the preparation of sterile instruments, supplies and equipment for use in medical and surgical procedures. Identifies operational concerns and takes corrective action. Assigns technical duties to personnel and assumes responsibility for accurately completing shift duties. Assesses and monitors staff competency, provides feedback and support to assist with performance evaluations. Monitors productivity in assigned areas according to established standards and procedures. Insures that Quality Assurance tasks are performed. Performs, or may direct performance of, all aspects of training within their area of responsibility and documents employee training progress in training guides. Decontaminates, disassembles, inspects, cleans, sorts, and reassembles highly complex surgical instrument and implant trays, operates automatic scope washers, sonic washers, and mechanical washer/decontaminators. Performs microbicidal processes, standard/transmission based precautions and engineering and work practice controls. Handles large volumes of complex, high dollar flexible scopes, delicate eye instruments, power equipment and different instrument patterns. Interprets manufacturer specifications for care and handling of instrumentation and determines proper sterilization techniques. Inspects and evaluates instruments for proper function and cleanliness. Confirms all quality assurance mechanisms are in place. Performs, or may direct performance of, all aspects of sterilization, packaging inspection, equipment operation, safety procedures, proper documentation, and prioritization. Sterilizes items per manufacturer's instructions, verifies correct parameters used for all instruments. Assembles, or may direct assembly of, instrument trays in accordance with patient/surgeon procedure specific cards within appropriate time frame and documents missing items. Performs duties in a high stress environment, responds to emergencies and urgent add-on cases. Receives and responds to a high volume of phone calls to provide additional items as needed. Performs, or may direct performance of, inventory management for high volume of supplies and implants.. Monitors the inventory level of instruments and supplies used in the department and obtains replacements when needed. Maintains inventory records and prepare reports, as needed, for assigned areas. Performs biological monitoring of sterilizers to ensure sterilizer efficacy. Conducts challenge tests on sterilization and decontamination equipment. Performs preventative maintenance functions on all equipment, as needed. Recommends measures to improve production/service methods, equipment performance, scheduling, quality control, and suggest changes in working conditions and use of equipment to increase efficiency and safety of the unit. Serves as a hospital wide resource on complex and or technical questions related to sterilization, decontamination, disinfection, and maintenance of sterile supplies. Advises medical staff and others concerning policies pertaining to sterilization and the maintenance of sterile products. Participates in and contributes to department/division/unit committees, meetings and/or projects and in-services. Works with management to plan for future needs of assigned shift, including personnel needs, program development, intradepartmental relationships and instrument/equipment needs. Maintain departmental policies and procedures and established quality improvement, safety and infection control standards. Performs other projects or tasks as assigned. Merit Alpha Matrix | University Human Resources - The University of Iowa MINIMUM ELIGIBILITY REQUIREMENTS: Verified experience with or documented completion of a medical terminology course and High school graduation or equivalent, with courses in the physical and natural sciences and mathematics; and Must possess and maintain certification from the Certification Board for Sterile Processing and Distribution (CBSPD) or the International Association of Health Care Service Material Management (IAHCSMM); and Four years of related experience working in a medical field that includes a sterile processing component, or, Three years of working in sterile processing and one year of experience in a functional supervision role, or; Three years of related experience in a medical field that includes a sterile processing component and one year of college level course work. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission: Resume Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. Please contact ************************ with any questions. Additional Information Compensation Contact Information
$29k-47k yearly est. Easy Apply 60d+ ago
Field Service Engineer
Salute Inc.
Field technician job in Ely, IA
Job Description Across the data center industry - from deployment, through operations and maintenance, to decommissioning - Salute is the industry leader of delivering global data center services executed with military precision. At Salute, we don't have employees. We have team members. It's our culture, and it's a significant driver of the success we're able to deliver for our clients. This team-oriented culture is defined by transparent communication, collaborative development and deployment of procedures and best practices, a customer service mindset both internally and externally, and a strong commitment to safety. Field Service Engineer: As a Field Service Engineer, you will be responsible for commissioning UPS, batteries and PDU at a specified customer site following predetermined script. Provide accurate and timely communication to internal and external customers. Keep current on Safety Field Change Notices and Service Tips. Requirements: 5+ years' experience in this field and ability to follow MOPS on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment Working knowledge of OHM's law and electronic theory 3 phase/480v experience required Familiarity with electrical/electronic test equipment and fundamentals. Ability to read and interpret electrical line diagrams and blueprints. Ability to evaluate the operating conditions of equipment. Standard computer skills including MS Outlook, Word, and Excel. Mechanical aptitude. Clear, concise, written and verbal communication skills. Ability to interact comfortably with all levels of internal and external customers. Must have the ability and self-motivation to manage one's own schedule. Physical Requirements: Ability to lift and carry heavy equipment, up to 40lbs. Ability to climb ladders and multiple flights of stairs to access elevated equipment Ability to stand for long periods of time in various work environments Ability to bend, stoop, kneel, and reach for equipment related tasks Basic physical fitness to respond quickly to emergency situations and navigate areas quickly Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies. Good hand-eye coordination and dexterity for working with small components and connectors Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses Ability to differentiate between color-coded warning signs, labels, and cables Ability to work in environments with a wide variety temperature inside a facility Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow Capability to work in environments with elevated noise levels while wearing hearing protection Possession of a valid driver's license for work-related travel, as required If your professional growth and compensation trajectory are restricted in any way, consider - Stepping into a role with a nationally recognized leader in the Mission Critical market Working with an employer who maintains a corporate philosophy to hire only our nation's best Who invests in and are unilaterally committed to continuing the enrichment of their employees If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at **************** for more information.
$44k-66k yearly est. Easy Apply 26d ago
Field Service Technician
Agiliti Health
Field technician job in Iowa City, IA
Who We Are At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti! The Field Service Technician I conducts cost-effective maintenance on company and customer-owned medical equipment primarily located at customer sites to ensure it is functioning properly and meets customers' needs. They perform operational verification, preventive maintenance, and corrective repair service. What is in It for You? The opportunity to make a real impact on patients' lives. Comprehensive Benefits Package. Tuition Reimbursement. Up to a 3% match on your 401K. Make any day a pay day with Daily Pay. What You Will Do in This Role Conduct cost-effective equipment inspection, maintenance, calibration, and repair service on various medical devices. Complete all paperwork and computer data entry accurately and promptly to ensure complete documentation for billing and regulatory compliance. Communicate with clinical staff on the topics of equipment features, functionality, etc. What You Will Need for This Role An associate degree in electronics, mechanical engineering, or biomedical equipment technology. Alternative qualifications include Equivalent military training or Certified Biomedical Equipment Technician (CBET). Basic computer skills; understanding of computer networks and equipment interaction. Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. Willingness to travel periodically to support business needs. Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule. The ability to lift, push and/or pull up to 75 pounds. The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time. It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination. Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs. Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact ****************************. Primary Job Location:Iowa City DistrictAdditional Locations (if applicable):Job Title:Field Service Technician ICompany: Agiliti Location City:TiffinLocation State:Iowa
$44k-66k yearly est. Auto-Apply 60d+ ago
Deployment Technician
Stefanini 4.6
Field technician job in Waterloo, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description The Deployment Technician will perform computer deployment work onsite at our Fortune 100 client. The Technician will have the opportunity to be involved in all facets of the deployment life cycle to include receiving, imaging, deployment, training and disposal. The Technician may also participate in special projects related to hardware and software support in this same environment. This is a first shift position. The daily duties include but are not limited to: Deployment of computers, peripherals, monitors, smartphones/IPhones, and VOIP phones Migration of user data End user orientation and troubleshooting Preventive checks on A/V (audio video) equipment Administrative tasks Disposal of old equipment Qualifications Required qualifications include: Experience imaging and configuring PCs Basic computer troubleshooting skills Experience and/or knowledge of setting up and configuring VOIP Experience troubleshooting and supporting computers Excellent customer service skills Strong background in Windows Operating Systems with emphasis on Windows 7 Basic MS Office knowledge A valid driver's license and proof of auto insurance Ability to manage time effectively Ability to effectively communicate technical information to a non-technical audience Ability to walk and bend and perform labor-related duties of connecting computer equipment. Ability lift up to 50 lbs. when moving electronic equipment. Outstanding attendance and schedule adherence Additional Information Full-time, permanent
$31k-41k yearly est. 60d+ ago
Field Service Technician (Electrical / Electronic Equipment)
Vertiv 4.5
Field technician job in Cedar Rapids, IA
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
$50k-78k yearly est. 2m ago
Computer Field Technician
Bc Tech Pro 4.2
Field technician job in Waterloo, IA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
$26k-35k yearly est. 1d ago
Field Services Technician - Wilton, IA
Vivint 4.6
Field technician job in Cedar Rapids, IA
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. **We are adding to our Field Services Technician team** and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. **Why Join Our Technician Team?** + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Opportunity for overtime to earn time and a half + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We&aposll ship everything to you directly! **Why Join Vivint?** + Full-time employment & Full benefit package including medical, dental, vision, life, and 401(k) + 10 PTO days and paid holidays + Career development and leadership opportunities + Employee pricing on smart home products + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity **A Day** **In** **the Life:** As part of our Field Services Technician team, you'll provide expert-level installation and Servicess of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging Services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **Who we're looking for:** Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer Services skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
$39k-50k yearly est. 8d ago
Field Service Technician
Tomra 4.6
Field technician job in Iowa City, IA
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. Job Description Field Service Technician TOMRA North America, a top International Reverse Vending and Recycling Company, is recruiting for a Field Service Technician to travel around Iowa to repair and maintain our machines. The Field Service Tech will be responsible for traveling to the depots and retail stores where our machines are located in order to analyze, test, troubleshoot, repair or rebuild the mechanical and electrical components of our reverse vending machines (RVM). Since this individual will be at customer sites they will need to possess strong customer service skills and the ability to interact with all kinds of people. *** We provide you with a company vehicle *** Pay: $23.00 an hour, Quarterly bonus potential Schedule: Tuesday-Saturday 7:00am-3:30pm Monday and Sunday OFF Full Benefits: Medical, Dental, Vision, 401K Requirements Include (but are not limited to): Mechanical: Trouble shoot and repair conveyor equipment and components Repair/ Replace: sorting units, compactors, safety switches, drives, gears, pulleys, etc. Electrical: Troubleshoot and replace electric circuits and systems which include: motors, fuses, circuit breakers, sensing switches, control wiring, transformers, etc. Ability to diagnose and repair electrical failures and faults Must be able to reach schematics and blue prints Rigging and Lifting Previous experience using chain falls, coma longs, hoists, lift carts, etc to safely move equipment and parts for installation or replacement Physical Employee is required to use hands to assemble, disassemble and repair mechanical components and RVM machinery. Must be able to regularly lift up to 50 lbs and frequently push/pull up to 150 lbs. Job Requirements: Min. education: High School degree or equivalent required; 2 Year Degree or Certification Preferred Min. experience: 1-3 years' experience in electromechanical field service or equivalent Must possess a valid Iowa Driver's License Superb customer service and communication skills Excellent safety record at previous employers Work schedule could change candidate must be flexible #indsrvmi Additional Information All your information will be kept confidential according to EEO guidelines.
$23 hourly 1d ago

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How much does a field technician earn in Cedar Rapids, IA?

The average field technician in Cedar Rapids, IA earns between $27,000 and $58,000 annually. This compares to the national average field technician range of $28,000 to $48,000.

Average field technician salary in Cedar Rapids, IA

$40,000

$27,00010%

$40,000Median

$58,00090%

What are the biggest employers of Field Technicians in Cedar Rapids, IA?

The biggest employers of Field Technicians in Cedar Rapids, IA are:

Altorfer
Martins Equipment

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Learn more about field technician jobs

How much does a field technician earn in Cedar Rapids, IA?

What are the biggest employers of Field Technicians in Cedar Rapids, IA?