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Field technician jobs in Federal Way, WA

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  • Computer Field Tech Position- Kent WA

    BC Tech Pro 4.2company rating

    Field technician job in Kent, WA

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Desktop Support Technician II

    Denali Advanced Integration 3.4company rating

    Field technician job in Redmond, WA

    Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Desktop Support Technician is part of an internal Denali team responsible for providing technical support and deployment services. Essential Functions: * Provide moderately complex end-user technical support including analysis and troubleshooting of technical issues * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals * Documents, maintains, upgrades, or replaces hardware and software systems * Deployments of new computer-related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment * Remote moderately complex desk-side technical support including remote control of end-users' devices * Research and provide recommendations for technical upgrades and changes to end-user devices and systems * Assist with the creation and maintenance of technical and user documentation * Communicate status updates to customer and coordination/project management resources * Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, VIOP phones, printers and warehouse scanning. Must be comfortable working in various working conditions including configuration, office, warehouse, and data center environments. Work shifts are daytime business hours. Rarely, there may be planned projects that happen outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed). Physical Demands: This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. Required Education and Experience: * High School Diploma is Required * 3 - 5 Years of Experience Qualifications: * Prefer 3-5 years of Windows Desktop/Laptop support in a professional enterprise environment * MS Office, and other software application setups, upgrades, and troubleshooting * Ticket management utilizing trouble ticket tracking applications * Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Knowledge of tools such as Active Directory * Printer support and maintenance * Mastery of Desktop Support Technician I job duties * Superior customer service skills. Excellent verbal, written, and interpersonal skills * Ability to work independently with minimal supervision as needed * AA degree in an IT-related field is strongly preferred. High school diploma is required * An A+, MCP, and/or MCDST Certification strongly desired * Experience in a Macintosh environment is a plus AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $36k-42k yearly est. 14d ago
  • Diagnostics Field Service Engineer - Seattle, WA

    Hologic 4.4company rating

    Field technician job in Seattle, WA

    At Hologic, a leader in women's health innovation, we empower people to live healthier lives every day. Our engineering teams are the driving force behind our business, constantly challenging and innovating our processes. From our field service engineers who minimize customer downtime, to our manufacturing engineers who ensure optimal performance of our laboratories and equipment, we strive for excellence. Our Field Service Engineers are crucial in delivering top-notch customer service, expertly repairing and maintaining our products on-site. We are looking for a talented and skilled Field Service Engineer to join our Diagnostics division servicing our molecular diagnostic and cytology equipment across the Seattle, WA area. Is this role for you? You have experience providing engineering support to medical devices, including preventative maintenance and troubleshooting. You are comfortable traveling as required for the job, typically 5 days per week with overnight stays. You excel at troubleshooting and enjoy solving complex issues. You are an excellent communicator with customers, setting clear expectations and building strong rapport. Essential Duties and Responsibilities Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites. Schedules and manages preventive maintenance and unscheduled visits to instrument sites. Determines correct inventory levels of repair parts with supply lines. Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed. Works with Product Application Engineers to resolve quality issues and advise of issues and developments. Keep management advised of issues and developments. Ensure instrumentation is in compliance with regulatory requirements and quality control standards. Qualifications Must be able to meet all customer credentialing requirements. Working knowledge of chemistry principles and chemical handling techniques. Understanding of proper use and operation of electronic testing equipment. Knowledge of inventory and procurement systems. Ability to interface with internal and/or external customers. Solid computer skills. Time management skills. Strong robotics, fluidics and pneumatics experience preferred. Ability to pass a comprehensive background check. Possess a valid Driver's License and maintain a clean driving record. Education BS/BA degree or equivalent experience preferred. AA/AS degree and/or practical Military experience considered. Experience 2+ years related field experience with direct customer interaction, preferably in a laboratory setting. Additional Details: This person will work out of a home-based office. There will be on-call duties on rotation. Overnight/out-of-area travel as needed. Candidate must be within one hour of Seatac International Airport. So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you. If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you! The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. Agency And Third Party Recruiter Notice Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans. #LI-DS1
    $63.9k-100k yearly Auto-Apply 60d+ ago
  • Junior Technician

    Evergreen Fire and Security 4.1company rating

    Field technician job in Tacoma, WA

    Who We Are Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry. We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems. The Key to Our Success Our success is due in large part to the experience, skills, and expertise of the best and brightest employees in the industry. Due to growth, we are looking for additional qualified experts to join the Evergreen team. Think you have what it takes? Great! We welcome you to submit your qualifications for this great career opportunity at Evergreen Fire and Security. The Opportunity This opportunity as a Junior Technician is perfect for an individual who is passionate about growing in the low-voltage industry. This individual works under the supervision of the Site Lead to train on installations, testing, and maintenance of various systems. The Responsibilities Provides assistance with installation, repair, and testing of various systems used by Evergreen Serves as the face of Evergreen to our customers onsite by providing top-notch service and product training Ensures safety through compliance with relevant State and Federal regulations Handles service order and project administration The Necessities Low-Voltage training certificate. Basic electrical wiring experience. Basic computer skills (Microsoft Office) Good communication skills to interface with customers Able to call and schedule appointments, follow instructions and code requirements A valid driver's license and good driving record Must be able to pass a pre-employment and continued random background, drug, and MVR screenings Ability to obtain a government clearance Great to Have Government clearance Prior experience working on government contracts or military bases OSHA 30 certificate Trainee Card The Benefits Competitive pay Paid Time Off (PTO) Paid holidays Medical, dental, and vision insurance plans 401(k) plan Up to 4% match available 100% vested from day one Healthcare flexible spending accounts Dependent care flexible spending accounts Employee Assistance Program (EAP) Company-sponsored group term life insurance Corporate perks program Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance Hourly rate is $21 - $25/hr for well-qualified candidates. We also offer opportunities for training and advancement in a fast-paced, inclusive, and rewarding working environment. Check us out on Facebook, LinkedIn, or at ********************** Evergreen Fire & Security is a US government contractor with sensitive access requirements. As our employee, you must also be able to satisfy federal government requirements for access to government information. Unless otherwise stated in the requirements section of an individual job listing, our positions require U.S. citizenship due to the level of access to sensitive information and/or restricted facilities. No applicant for employment is denied equal opportunity because of race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
    $21-25 hourly Auto-Apply 7d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field technician job in Seattle, WA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 8d ago
  • Biomedical Field Service Technician - Hospitals

    Steris 4.5company rating

    Field technician job in Seattle, WA

    Join STERIS and help create a safer, healthier world by keeping critical hospital equipment up and running across Oregon. This remote, customer-facing role blends hands-on technical work with meaningful impact for caregivers and patients. A day in your life You start your day from home, review your scheduled work on your company laptop, and head out in your company vehicle to hospital sites. On arrival, you'll diagnose performance issues, complete preventive maintenance, and repair STERIS and other manufacturers' medical equipment used every day in patient care. You'll document your work in our digital tools to meet regulatory requirements, then brief hospital staff with clear recommendations, repair options, and pricing. When unusual problems arise, you'll collaborate with Tech Support, Engineering, and Service Contract Management to resolve them quickly. Between visits, you'll spot opportunities that enhance the customer experience and coordinate with our Sales team. As service needs shift, you'll support various facilities throughout your assigned territory. Where you'll work This is a remote, field-based position, primarily inside hospitals. To serve customers in the assigned territory, you must reside in Oregon. What you'll handle Troubleshoot, repair, and maintain medical equipment, systems, and components. Plan your day independently to balance preventive maintenance, service and warranty calls, installations, field upgrades, and other assignments. Use advanced technology platforms to complete compliance tasks and capture detailed service documentation. Provide customers with findings, options, and quotes; partner with Sales to elevate the overall customer experience and identify revenue opportunities. Travel to multiple customer sites within the territory based on service agreements and needs. What sets you up for success High School Diploma or GED and 4+ years of work experience, including 2+ years in a mechanical/technical role. An associate degree, relevant technical certifications, competitive equipment training, or related military experience may count toward the technical requirement. Valid driver's license and the ability to meet all background and physical assessment elements required for vendor credentialing. Experience engaging directly with customers and working within a team. Clear written and verbal communication skills. Basic computer proficiency (Windows, email, navigation, mobile apps, and data entry across multiple systems). Flexibility for varied schedules, which may include overnights and early/late hours based on customer and business needs. Rewards and benefits Market-competitive pay Extensive Paid Time Off plus 9 additional holidays Comprehensive medical, dental, and vision coverage Company vehicle Company cell phone and laptop Tools, equipment, and uniforms provided Short- and long-term disability coverage 401(k) with company match Maternity and paternal leave Optional add-on benefits and discounts (including pet insurance) Tuition reimbursement and continued education programs Excellent advancement pathways and a stable, long-term career
    $60k-75k yearly est. 7d ago
  • Field Service Technician, Night Shift - Fife, WA

    Rivian 4.1company rating

    Field technician job in Fife, WA

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events Qualifications High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Pay Disclosure Salary Range/Hourly Rate: for Washington Based Applicants: $25.88 - $33.37 per hour (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events
    $25.9-33.4 hourly Auto-Apply 22d ago
  • Field Service Technician - Seattle, WA

    Vertiv Holdings, LLC 4.5company rating

    Field technician job in Seattle, WA

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE * Perform service tasks as assigned and as per company policies and procedures * Capable of working under direct supervision or independently based upon training completion * Render on-site and phone assistance to customers * Communicate with Technical Support on technical or procedural issues * Implement Field Change Notices per published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Maintain and operate company vehicle in accordance with local laws and company policy * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines * Maintain individual inventory and perform cycle counts in accordance with company policy * Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates per company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all technical and administrative work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate per company guidelines * Perform inventory cycle counts per company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) * ASEET or AMEET, or progress towards, is preferred * High School or Vocational School Diploma * 2-4 years military experience in a related technical field * 0-2 years of relevant industry experience Interpersonal and Administrative Skills * Communicate professionally and respectfully in both written and verbal forms * Manage time effectively by prioritizing and balancing technical tasks with administrative tasks * Collaborative with peers, customers, suppliers, and leadership * Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills * Make basic site evaluation skills to include: environmental temperature, and general operating conditions * Familiarity with electrical / electronic test equipment and fundamentals * Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks * Employ elementary fix/repair techniques based on directed supervision * Complete service tasks and return unit to full operating conditions based upon directed supervision * Summarize and report all work related tasks performed in written and verbal form * Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
    $56k-85k yearly est. Auto-Apply 3d ago
  • Cable Technician

    Dev 4.2company rating

    Field technician job in Bremerton, WA

    Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job Description Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.75/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.8 hourly 8h ago
  • Environmental Field Technician - (Stack)

    Montrose Environmental Group 4.2company rating

    Field technician job in Auburn, WA

    ABOUT YOU Are you interested in a career that protects the environment and the air we breathe? Are you looking to be a part of a team that is willing to invest in you from day one? If the answer is, “Yes!” then we have an exciting career opportunity for you where you will receive formal and on the job training so you can succeed regardless of your previous experience. Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements. We have over 3000+ employees and more than 135 global locations - all ready to provide solutions for environmental needs. A DAY IN THE LIFE Begin your journey outdoors! Our Field Technicians get hands-on experience collecting data while spending most of their time outdoors in a hardhat rather than in a cubicle. As a key member of the stack team, this role will be responsible for a full range of duties including: Project preparation: glassware preparation, cleaning procedures, repair, calibration, and fabrication. Project deployment, testing per prescribed methods, breakdown, and demobilization of equipment. Record test data ensuring information on datasheets is complete and accurate. Practice safety methods and procedures and report all potential dangers and hazards. YOUR EXPERTISE AND SKILLS To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School diploma or equivalent No experience necessary Transferable experience: laborer, construction, industrial maintenance, mechanical, laboratory, environmental, field science, etc. Capacity for overnight and local travel for multi-weekday projects up to 75% of the time or more. Flexibility is a must as the position may require weekend travel or work for a few projects during the year. Ability to work in outdoor industrial settings, including climbing to and working on elevated platforms (50ft - 300ft). Must be able to exert moderate physical effort, including lifting heavy materials up to 50 pounds. Capability to pass background checks and initial and random drug screening. Valid driver's license Ability to obtain a DOT medical certification and OSHA Respiratory Protection Medical Evaluation The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance. WHAT WE CAN OFFER YOU As a key member of our Montrose team, you can expect: Mentorship and professional development resources to advance your career Direct exposure to our industry's leading experts who are solving the world's toughest environmental challenges An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups Competitive compensation package: salary ranging from $23.50hr to 28.00hr, commensurate with accomplishments, performance, and credentials GSA Per Diem on days with overnight travel QI/QSTI Certification Training and Incentive Program Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Four (4) weeks' vacation, company holidays and paid parental leave benefits to ensure work/life balance A financial assistance program that supports peers in need, known as the Montrose Foundation Access to attractive student loan rates to optimize your student loan payoff plans MAKE THE MOVE TO ACCELERATE YOUR CAREER We are going to be blunt - the way we work may not suit everyone. We are a fast-paced, dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match made in heaven. Want to know more about us? Visit montrose-env.com and have fun! Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. #LI-MEG
    $23.5 hourly Auto-Apply 31d ago
  • Field Network Technician

    Pacific Office Automation 4.7company rating

    Field technician job in Seattle, WA

    Job Description Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we've expanded to 30+ branches across 11 western states-including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking Net + Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2) Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools) Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications Proficient with all Apple products Strong communication skills and ability to work cohesively with clients Ability to travel locally to different clients Benefits Advancement and growth into leadership roles Team-player environment DOE: $22-24/ HR Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite
    $22-24 hourly 5d ago
  • Field Service Technician

    Meridian 4.6company rating

    Field technician job in Seattle, WA

    Job Responsibilities: We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Responsibilities: Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on-site installation, repair, maintenance, and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safe manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with the technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Job Skills: Proven field service experience Ability to troubleshoot, test, repair and service technical equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certification
    $54k-76k yearly est. 60d+ ago
  • Radio Communications Technician

    City of Seattle, Wa 4.5company rating

    Field technician job in Seattle, WA

    We are seeking qualified candidates for the position of Radio Communications Technician (IT Professional -C, BU) with Seattle Information Technology (IT) Department in the Security and Infrastructure Division. Join a team that keeps critical communications running for public safety and government operations by installing, maintaining, and repairing advanced two-way radio systems, microwave links, dispatch consoles, and power systems. If you're passionate about solving complex technical challenges and thrive in a fast-paced, high-impact environment, this is your opportunity to make a difference. About our City and Team The City of Seattle is creating the civic technology foundations that help our community thrive through our One Seattle vision and initiatives. As the largest city in the Pacific Northwest and the 17th largest in the nation, the City manages an extensive array of services and infrastructure. With a budget of over $8 billion and 13,500 employees, we serve 816,000 residents and over 50,000 businesses across 83 square miles. That is 860,000+ thousand reasons to excel every day. We are proud that Seattle is a hub of innovation and culture. The City aspires to reflect that spirit in our municipal services. For our Seattle Information Technology team, we play a role in enabling smart, equitable, and responsive services for City employees, Seattle residents, and local businesses. We work to unleash our community through technology solutions, infrastructure, and well-executed projects that are secure and resilient. We invest in open access to City information, privacy and responsible technology use, digital access, collaboration, customer service, and strategic planning, and we are a leader in local government progress toward responsible AI adoption. These are Seattle's values in action. Our work is powered by people who share a mission of public good and care about being great in their professional fields together. We foster a culture of collaboration, continuous growth, shared high standards, and a flexible and empowering workplace for all team members. This position reports to the Seattle IT Radio Communications Shop Supervisor. Employee in this position will perform the following responsibilities: * Installation, testing, maintenance and repair of commercial FM two-way radio systems and equipment including low band VHF, VHF, UHF and Motorola Motorola 7. P25 trunked radio networks, microprocessor-controlled radio transceivers, simulcast site controllers, antenna systems, multi-site microwave links, dispatch consoles, and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers. * Utilize standardized safety procedures, technical regulations, and equipment manuals to identify and resolve system and equipment problems. * Communicate with internal City of Seattle personnel, outside service personnel, equipment vendors and other government agencies to coordinate and provide information pertaining to service requests, work orders, equipment evaluations, technical advice and complaints regarding radio system interference. * Maintain and install DC Power Distribution Panels and perform preventive maintenance on UPS systems and DC Power Plants. Install and maintain Analog and digital telemetry systems and other digital and analog systems. * Analyze and resolve performance and failure issues related to OSI Layers 1-2 using network testing and management resources. * Perform related telecommunication duties commensurate with classification level. * Position requires participation in an on-call after-hours support role, which includes a requirement to respond remotely or in-person to radio system outages. The present rotation requires being on-call for one-week periods, once per month. * Perform related duties commensurate with classification level. Position requires a basic understanding of IP network technology including as; understanding of Ethernet backhaul as it applies to Land Mobile Radio networks ; and requires a basic knowledge of electronics theory, circuit operation. The position also required the ability to use hand and power tools used in electronics and the ability to operate electronic test and diagnostic equipment. Required Qualifications: NOTE: Equivalent combinations of education, experience and/or training which provides an equivalent background required to perform the work will be considered except where specifically noted. Technical Experience * Five (5) years' experience in installation, maintenance, and repair of commercial LMR and related electronic equipment and systems or equivalent. * Two (2) years' expertise in radio system IP data networking. * Two (2) year experience in at least two of the following technologies: trunked land mobile radio, microwave networks, LTE technology, MPLS, and Distributed Antenna Systems (DAS) * General knowledge of Motorola 7.x infrastructure, other trunking technologies, P25 system technology, microwave networks, and industry-standard software. * Working knowledge MS Office tools, including Visio, to maintain system documentation, assist with training peers, and express ideas and thoughts. Professional Skills * Strong analytical, written, and oral communication skills, and the ability to communicate at both the technical and inter-team level. * Ability to work as a productive team member; share knowledge, and document work in a collaborative effort to resolve problems and optimize the network. * Strong customer service skills, and a demonstrated ability to work with both internal and external customers at all levels in a professional and supportive manner. * Ability to adapt to a fast-paced, rapidly changing technology environment. * Demonstrated initiative, multitasking ability, and flexibility in shifting priorities. * Ability to work with diverse populations. Other Requirements * Ability to safely lift and move 50 pounds is required. * Valid Washington State Driver's License or evidence of equivalent mobility. Desired Qualifications: * Education equivalent to an AA degree in Electronics, including specific coursework involving communications equipment, digital circuitry, or test equipment usage. * Direct hands-on experience with Motorola SmartZone infrastructure or wide area P25 system technology. * Motorola MCC7500 console, GTR8000 base station, Motorola trunked system product experience and/or training. * Alcatel Lucent 7705/7710 product experience and/or training, including MPLS configuration. * Experience with Fire Station Alerting systems and PLC logic control systems. * Experience with Distributed Antenna Systems and Bi-Directional Amplifier systems. * Experience with LTE. * General knowledge of Motorola 7.x infrastructure, other trunking technologies, P25 system technology, microwave networks, and industry-standard software. * Being a self-starter is important, including the ability to find information and learn on your own. * Ability to represent the Communications Shop/City of Seattle in meetings with internal and external customers and radio system peers (PSERN, King County, Washington State Patrol etc.), and the ability to communicate with peer technicians and installers, and guide staff and vendors who may be less technically experienced. * A demonstrated history of reliability and availability to support emergent responses to critical technology system issues and customer needs. Interviews are tentatively scheduled for the week of January 12, 2026 Salary Range: The full salary range for this position is $46.03 - $69.04 per hour. The salary for this position has been identified up to $60.00 per hour, depending on experience. Why Join the City of Seattle: The City of Seattle recognizes that every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our views and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services. Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** Work Location: This position is based on-site, Monday through Friday at our Radio Shop location. Regular in-person attendance is required to support operational needs. Application Process: You are encouraged to include a cover letter and resume with your application and indicate why you want to do this work and how you meet the qualifications for the position. Your resume should summarize the talent, experience, knowledge, and skills you bring to this work. Who may apply: This role is open to all candidates that meet the minimum qualifications. We value different view points and life experiences. Your application will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, veterans, and those with diverse life experiences. Background Check: This hiring process involves a background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided an opportunity to explain or correct background information. In addition, the Criminal Justice Information Services (CJIS) comprehensive background investigation, which includes fingerprinting, is required for this body of work. Failure to pass CJIS can result in dismissal of new hire. Pre-Employment physical: This position is subject to a pre-employment physical to ensure the candidate meets the physical demands of the role. Union: NOTE: This position is covered by a collective bargaining unit; International Brotherhood of Electrical Workers, Local 77. For information explore Local 77's website. If you have any questions or require a reasonable accommodation to complete any part of the selection process, please contact Julie Hugill at ************************. #LI-FW1 #LI-Hybrid
    $46-69 hourly 10d ago
  • Field Installation/Set Up Technician

    Hirequestnw

    Field technician job in Everett, WA

    Job DescriptionSalary: $22/hr Requirements High school diploma or equivalent. Valid driver's license with an acceptable driving record Pass a background check , No person to person Felonys Pass a drug test Superior customer service, teamwork, and verbal/written communication skills Diligent attention to safety PPE to include: Bump cap /Hard hat, safety glasses, gloves , High Vis vest and Safety Toe boots. All persons contracted or hired to perform job functions (other than commercial driving) for UnitedRentalsmust be at least eighteen (18) years old as of the date of hire or contracting. Working Conditions Activities requiring handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts. Occasional use of foot/feet to operate foot pedal on equipment to test operation Frequent lifting up to 45 lbs. Exposure to bright light, extreme temperature, loud noise, dust, gas, or fumes Work in unprotected weather elements Ability to wear hearing protection as required Ability to bend, kneel, and work with arms raised for prolonged periods of time Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day Ability to climb over and into heavy equipment several times per day Other duties assigned as needed Key Responsibilities Traveling to client sites to perform work. ( with UnitedEmployee in UnitedTruck) Installation and Setup: They Install new equipment, configure hardware and software, and ensure systems are properly set up according to specifications. Maintenance and Repair: They perform routine maintenance, diagnose and repair equipment malfunctions, and replace faulty parts. Troubleshooting: Technicians are skilled at identifying and resolving technical issues, often needing to diagnose problems remotely or on-site. Customer Service: They interact with clients, providing technical support, explaining equipment usage, and addressing their concerns. Documentation: Technicians document their work, including installations, repairs, and maintenance procedures, often using company databases. Inventory Management: They may be responsible for managing parts and equipment inventory. Compliance: They ensure all work adheres to relevant regulations and safety standards. This position is 7AM to 3:30PM.
    $22 hourly 5d ago
  • Field Services Technician I

    Astreya 4.3company rating

    Field technician job in Seattle, WA

    What this Job Entails: Inventory Technicians are responsible for providing the Astreya user experience. From order tracking, accessories management, managing hardware and accessory deployment to front line users, conference room maintenance and behind the scenes user setup, Inventory Technicians enable over 70,000 staff around the globe. This is an introductory role to IT services. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Assist with inventory and asset management, conference room preventative maintenance, and e-recycling Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction Help to ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees. Deploy and recover laptop and desktop images Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs) Assist with utilizing Inventory Data management software to maintain inventory accuracy and workflow Contribute to large scale global projects as needed Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) and 0 to 2 years' related experience and/or training; or equivalent combination of education and experience Excellent written and verbal communications skills Ability to work in a large team with minimal supervision Capable of providing an outstanding user experience Basic Inventory or IT knowledge Ability to excel in a fast paced work environment Ability to make sound decisions when faced with competing priorities Results oriented and can identify the steps to be taken to achieve objectives Preferred Qualifications: Past business operations exposure Some customer experience background or familiarity Physical Demand & Work Environment: Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $17.36 - $27.40 USD (Hourly) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $17.4-27.4 hourly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Field technician job in Kent, WA

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-41k yearly est. 8h ago
  • Cable Technician

    Dev 4.2company rating

    Field technician job in Bremerton, WA

    Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job DescriptionDepartment Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.75/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.8 hourly 60d+ ago
  • Field Service Technician, Night Shift - Bothell, WA

    Rivian 4.1company rating

    Field technician job in Bothell, WA

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a dynamic, fast-paced environment. While the role is based in a primary location, it may require operating remotely or traveling to various locations, including the production plant, to provide vehicle support as business needs demand. This job description outlines the full spectrum of skills required, and candidates will be assessed against this spectrum to determine the appropriate level for their expertise. Responsibilities Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events Qualifications High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Pay Disclosure Salary Range/Hourly Rate: for Washington Based Applicants: $25.88 - $33.37 per hour (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is preferred. Proficient in using hand tools and power tools. Must be at least 21 years old. Must possess a valid driver's license and maintain a clean driving record, with no driving-related suspensions or revocations within a 3-5 year period. Ability to drive a non-commercial truck and trailer is preferred. Must be available for a 40-hour work week, which may include weekends, holidays, and shifts during early morning, evening, or overnight hours based on business needs. Proficient with laptops or computers in Windows or Mac environments. Strong organizational skills, attention to detail, and an eagerness to learn. Ability to perform physical tasks such as lifting up to 50 lbs., sitting, standing, walking, and frequent use of hands for grasping tools and data entry. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.). Ability to read and speak fluent English. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Hands-on work experience in an automotive shop is highly preferred. However, if you are a recent automotive graduate looking for your next opportunity, we encourage you to apply. This role is open to various levels of experience, from entry-level to career technicians A background in electric vehicle (EV) or hybrid repair is considered a plus. Experience in start-up environments is preferred. Experience with parts departments, billing, and work order management systems is preferred. Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections, whether at a service center or in the field directly at customer homes, businesses, or other convenient locations. Identify and explain the Rivian product line, EV framework, tools, and accessories. Utilize available technical resources to follow Rivian repair procedures efficiently without compromising quality or safety. Conduct road tests to ensure the quality of repairs. Manage necessary parts operations, including ordering, receiving, shipping, and inventory. Identify areas of improvement and provide feedback to senior technicians or leadership. Support service campaigns and containment initiatives. Ensure that all work and technical notes are properly documented for internal and external use. Work collaboratively with a team spirit and maintain high-quality work with minimal supervision. Communicate with a high level of professionalism in customer-facing situations. Stay current with technical skills and complete required training. This role may require regular interaction with customers and their families, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events
    $25.9-33.4 hourly Auto-Apply 1d ago
  • Field Network Technician

    Pacific Office Automation 4.7company rating

    Field technician job in Seattle, WA

    Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we ve expanded to 30+ branches across 11 western states including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are currently seeking a Network Technician with a passion for technology at our branch in Seattle,WA. Our ideal candidate will be energetic, have experience with problem-solving, and have the ability to meet urgent deadlines while maintaining accuracy. Essential Job Duties Connecting/installing office equipment to our customer's network Set-up printing, scanning, scanning to e-mail, scanning to FTP, etc. Ensuring customer satisfaction Remote troubleshooting and diagnosis of network connectivity issues Qualifications Professional networking Net + Good understanding of Windows Server environments (SBS,2008 R2 & 2012R2) Advanced knowledge of networking protocols and concepts (Routing, Ports, TCP/IP, Network analysis tools) Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10, and other mainstream Microsoft applications Proficient with all Apple products Strong communication skills and ability to work cohesively with clients Ability to travel locally to different clients Benefits Advancement and growth into leadership roles Team-player environment DOE: $22-24/ HR Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA programs Company car for work and personal use Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #Li-Onsite
    $22-24 hourly 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field technician job in Southworth, WA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-41k yearly est. 8d ago

Learn more about field technician jobs

How much does a field technician earn in Federal Way, WA?

The average field technician in Federal Way, WA earns between $18,000 and $60,000 annually. This compares to the national average field technician range of $28,000 to $48,000.

Average field technician salary in Federal Way, WA

$33,000

What are the biggest employers of Field Technicians in Federal Way, WA?

The biggest employers of Field Technicians in Federal Way, WA are:
  1. EchoStar
  2. Intertek USA, Inc.
  3. Dev
  4. Pap
  5. Intertek
  6. Crash
  7. A-Advanced Septic Services
  8. Pape MacHinery Inc. C&F
  9. PapÉ Jobs
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