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  • Window Service Technician

    84 Lumber 4.3company rating

    Field technician job in Rochester, NY

    Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that “nothing is impossible”. 84 Lumber is hiring immediately and has the perfect career opportunity for you! WHO IS 84? 84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you! COMPREHENSIVE BENEFITS PACKAGE: We offer all the benefits you expect from an industry leader, including: Monthly performance incentives Paid Time Off (PTO), sick and personal days Medical, dental and vision insurance Holiday pay Flexible Spending Accounts (FSA) for medical and dependent care Annual profit sharing and 401(k) with employer match (based on company profits) Discounts on building materials and other retail partnerships RECOGNITION & AWARDS: In 2024, 84 Lumber was proudly recognized as one of America's: Most Trustworthy Companies by Newsweek Top Retailers by USA Today Largest Private Companies by Forbes Fastest-Growing Companies by 5000 . Previous experience installing and repairing windows and window accessories preferred. Pay is dependent upon experience. In this role, you will be responsible for servicing windows sold to builders. Tasks including but not limited to: Installing screens, balancing windows, replacing glass and/or sashes, cleaning windows, and any other necessary adjustments Job site cleanup and all necessary paperwork. Warehouse duties including stocking inventory, loading and unloading semi-trailers and other duties assigned as necessary. Responsible for the pre and post inspection of subcontract window and door install. Provide exceptional customer service skills while dealing with end users Qualifications: Ability to read and comprehend documents (i.e. policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables and standardized situations.
    $29k-37k yearly est. 3d ago
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  • Computer Field Tech Position- Rochester NY

    BC Tech Pro 4.2company rating

    Field technician job in Rochester, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 13d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field technician job in Gates, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-43k yearly est. 13d ago
  • Field Service Specialist - Ion Chromatography

    Metrohm Usa 4.3company rating

    Field technician job in Rochester, NY

    Field Service Specialist - Ion Chromatography 📍 Rochester-Syracuse Area | New York & portions of Pennsylvania Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us! We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. We're currently seeking a Field Service Specialist with ion chromatography (IC) expertise to support our customers across New York, and north and west Pennsylvania, ideally based in the Rochester-Syracuse area. 🔬 What You'll Do As a Metrohm Field Service Specialist, you'll be the face of our Ion Chromatography Service team-providing technical support and on-site service that keeps our customers' instruments running at peak performance. You will: Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop IC systems. Support customers both on-site and remotely (via phone, email, Teams). Partner with Process Analytics teams to support IC instruments in advanced process systems. Manage a dynamic schedule across a multi-state territory. Build strong customer relationships through expert service and communication. Collaborate with Sales, Customer Support, and Product teams to deliver a seamless customer experience. 📍 Territory This role covers New York, and north and west Pennsylvania, with periodic travel to other U.S. regions as needed. The territory includes a mix of urban and rural markets, offering opportunities to engage with a diverse customer base. Candidates should be comfortable managing travel across multiple states and adapting to varying client needs and environments. ✅ What You Bring BS/BA in Chemistry or a closely related scientific discipline. 2-4 years of hands-on experience repairing ion chromatography or related laboratory instrumentation. Excellent troubleshooting and communication skills. Strong time management and the ability to work independently. Willingness to travel extensively throughout the territory and occasionally outside the region. 🌟 Bonus Points For: Previous experience traveling for field service work. Familiarity with process-based IC applications. 🧪 Why Metrohm USA? At Metrohm, we combine world-class technology with a people-first culture. You'll have the tools, training, and team support to succeed-and the opportunity to make a meaningful impact in labs and industries across the country. 🎁 Benefits That Work for You Eligible employees enjoy a comprehensive benefits package, including: Medical, dental & vision coverage Company-paid life & disability insurance 401(k) with company match Tuition reimbursement Paid vacation, sick, personal, and holiday time Supportive, growth-oriented team culture 📋 Other Requirements Must pass pre-employment background check, education and employment verification, and a 10-panel drug screening (including marijuana). 🤝 Diversity, Equity & Inclusion Metrohm USA, Inc. is an Equal Opportunity Employer. We are committed to building an inclusive environment for all employees. We welcome applicants from all backgrounds, including women, minorities, protected veterans, and individuals with disabilities. Metrohm USA is a federal contractor and E-Verify employer. 🔗 Ready to take your field service career to the next level? Apply today at 🌐 *************** #WeGoBeyond | #FieldServiceJobs | #IonChromatography | #MetrohmUSA #LI-Remote
    $52k-79k yearly est. Auto-Apply 60d+ ago
  • Field Service Technician - Milton Rents

    Milton Cat 4.4company rating

    Field technician job in Rochester, NY

    Milton Rents NY (a division of Milton CAT) is seeking an experienced Field Service Technician to perform repairs and preventive maintenance on construction rental equipment within Rochester NY and the surrounding areas. Experienced technicians will inspect, diagnose, repair, and service rental equipment to correct working order. Milton Rents offers challenging career opportunities, extensive training, and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton Rents can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $27.50 - $37.50 per hour. This is a Field position. Benefits include: Paid Time Off + 8 company paid holidays. Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Salary with 401K Match Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Company provided Service Truck Company laptop and diagnostic software Responsibilities Inspect, service, and repair a wide variety of rental equipment in the field ensuring that units are operating as per Milton Rents and OEM standards & specifications Diagnose, service and repair hydraulic systems, electrical systems, drive components, diesel engines, and other mechanical systems. Reports daily to the service manager and branch manager with workflow and schedule. Ability to be dispatched from remote locations or from home base. Must be a self-starter and have the ability to work in remote areas. Extensive experience with construction rental equipment or heavy machinery. Positively and effectively interact with customers, fellow employees, management, and equipment manufacturers. Uphold safety practices and standards as set forth by Milton Rents & Milton CAT Works in the local shop environment when not on the road. Maintain accurate records as it relates to repair orders, parts ordering, and time keeping. Be efficient and thorough with all repairs and rental check-in. Maintain a clean, organized, and stocked service truck. Maintain and wear all required Personal Protective Equipment (PPE). Complete and submit all paperwork required by shop management in the requested timeframes. Qualifications High-school diploma or GED is required. 5+ years of verifiable experience in the construction rental or heavy equipment industry preferred. Valid Driver License with Valid medical card or ability to pass a DOT physical exam. Knowledge of safe operation of Construction Rental Equipment. Able to work indoors, outdoors, and longer hours (which includes OT) in various weather conditions. Good written and verbal communication skills. Strong computers skills. Strong mechanical aptitude and troubleshooting skills; proficient in mechanical systems (transmissions, engines, hydraulics, etc.) Able to lift 30 lbs. regularly, and occasionally up to 80 pounds independently or with assistance. Must have own tools. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $27.5-37.5 hourly Auto-Apply 13d ago
  • Environmental Field Technician

    Montrose Environmental Group 4.2company rating

    Field technician job in Rochester, NY

    ABOUT YOU Are you passionate about air quality and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting Full-time career opportunity for you in Syracuse, New York and surrounding areas. Who are we? We are Montrose, a global environmental services provider offering environmental planning and permitting, measurement and analytical services, and environmental resiliency and sustainability solutions. Our qualified engineers, scientists, technicians, associates, and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients' decision-making and operations and efficiently fulfills their project requirements. We have over 90 offices across the United States, Canada, Europe and Australia and approximately 3,500 employees - all ready to provide solutions for environmental needs. The Fugitive Emission (FE) team is responsible for performing inspections on various types of facilities in the Oil and Gas Industry to identify and quantify hydrocarbon gas leaks and vents. A normal technician schedule averages 180 total days of work per year (including travel). Job Type: Full-time Compensation: $50,000 - $60,000 annually (Eligible for Overtime pay) WHAT WE CAN OFFER YOU As a key member of our Montrose team, you can expect: Mentorship and professional development resources to advance your career Direct exposure to our industry's leading experts who are solving the world's toughest environmental challenges An entrepreneurial environment where you can learn, thrive and collaborate with talented colleagues Opportunities to engage and contribute in our Diversity, Fairness and Inclusion and Women Empowering Leadership employee resource groups Competitive compensation package: annual salary ranging from $50,000 - $60,000/annually, commensurate with accomplishments, performance, credentials and geography Competitive medical, dental, and vision insurance coverage 401k with a competitive 4% employer match Progressive vacation policies, company holidays and paid parental leave benefits to ensure work/life balance A financial assistance program that supports peers in need, known as the Montrose Foundation Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders. A DAY IN THE LIFE IDEAL CANDIDATES will have an intimate understanding of oil and gas field operations (experience working in an O&G facility would be a definite asset) and have experience in performing hydrocarbon fugitive emission and /or leak detection projects. Our US offices are located in Denver, CO, Houston, TX and Pittsburgh, PA; however, this opportunity is a 100% field position and will require extensive travel throughout the USA. This position will focus on our clients in the USA (EPA Subpart VV, VVa, KKK, OOOO, OOOOa, and W compliance) but may also require occasional travel to work on projects in Canada or other international locations. The FE Technician will report to the FE Team Lead. The successful candidate will be required to take a number of safety training courses prior to initiating any field activities (CPR/1St Aid, H2S Alive, WHIMIS/TDG, Fall Protection etc.). Any candidates that already have valid training tickets will be given preference. This position includes a comprehensive safety and technical training program (both field and office based). This position offers a unique opportunity to join a successful Environmental Engineering firm and work with a industry leading technologies used to detect and measure methane gas emissions. As a key member of the Fugitive Emission (FE) team, this role will be responsible for a full range of activities including: Assisting in coordinating and navigating to various facilities with maps and GPS Helping to calibrate and maintain equipment Using various detection and measurement technologies under the supervision of the Team Lead Collecting and recording emission data Preparing field reports as required NECESSARY QUALIFICATIONS To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Understanding of EPA Subpart VV, VVa, KKK, OOOO, OOOOa, and W Fugitive Emission Monitoring requirements Knowledge/Experience on US EPA and ASTM stack testing methodologies is an asset Experience in Oil and Gas industry (preference given to candidates with natural gas processing/transmission facility experience) Effective computer skills (Excel and Microsoft Office are essential) and proficiency with Android OS Ability to work 12-hour shifts (days only) Ability to walk and/or stand while handling/carrying various technical equipment for extended periods of time Comfortable occasionally working at heights in a safe manner Ability to travel to NY, CT, PA and NJ Valid driver's license Preference will be given to candidates with an Associates or Bachelors Degree in engineering technology or applicable technical degree/diploma; related work experience in hydrocarbon detection and measurement, LDAR, instrumentation or stack emission testing or a mechanical background are also preferred, but not required All candidates will be subject to background and drug screening. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ************ or ************************ for assistance. MAKE THE MOVE TO ACCELERATE YOUR CAREER We are going to be blunt - the way we work may not suit everyone. We are a fast-paced, dynamic and high-growth company. You are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues and its service providers. Therefore, if freedom, autonomy, and head-scratching professional challenges attract you, we could be the perfect match made in heaven. Want to know more about us? Visit montrose-env.com and have fun! Montrose is an Equal Opportunity Employer. Montrose is committed to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. #INDMEG #LI-JJ1
    $50k-60k yearly Auto-Apply 56d ago
  • Field Service Technician - Fueling Systems

    Labella 4.6company rating

    Field technician job in Rochester, NY

    We are currently seeking Field Service Technicians in the Rochester, NY area. Field Service Technicians are responsible for providing fueling facility maintenance, repairs, installations and regulatory compliance inspections. This position requires a wide variety of skills and experiences in plumbing, electrical and electronic systems. (Fuel management systems & fueling equipment include; fuel dispensers, fuel hoses, fuel nozzles, fuel pumps, fuel tank gauges & alarms, fuel valves & fittings, fuel monitoring system, tank monitoring system, meter calibration, etc.) Duties * Troubleshoot, repair, inspect, maintain, and install fuel management systems and fueling equipment located at our client's fueling facilities * Assemble, install and repair petroleum bulk storage tanks and piping systems * Remove, replace and repair electrical wiring, alarms and sensors of Veeder Root/TLS-450/Omntec/Proteus/Fuel & Tank monitoring system * Perform on-site compliance inspections and testing of Automatic Tank Gauging Systems, Line Leak Detection and Testing, Aboveground and Underground Storage Tank Testing and Functionality Testing * Perform preventative maintenance on equipment and respond to emergency calls to complete service requests in a timely manner and ensure all requests are handled in a professional manner * Comprehend customer requirements and assist in diagnosis, analysis and make appropriate recommendations, with excellent work ethic * Work safely in accordance with OSHA Standards * Follow company's procedures and protocols * Any other duties or responsibilities, as assigned
    $63k-82k yearly est. 60d+ ago
  • Field Service Engineer II: Buffalo, NY or Rochester, NY

    Werfen

    Field technician job in Rochester, NY

    Introduction Werfen Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We're passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care. Overview Amazing Total Rewards for our Field Service Team! Generous Base Salary + Incentive Compensation Company Vehicle with Personal Use Allowance Phone & Internet Reimbursement 8% 401k Match (dollar for dollar!) Comprehensive Health Care Benefits Company paid Life Insurance Flexible Spending Account (FSA) Tuition Reimbursement Talk to your recruiter for full offerings! Position Summary: Builds and maintains relationships with customers to retain North American customer install base while performing thorough installations, repairs, preventative maintenance, and product enhancement activities on highly complex Werfen instrumentation and systems. Responsible to meet Service Delivery Key Performance Indicators while maintaining costs and achieving service revenue targets. Responsibilities Key Accountabilities Essential Functions: Provides customer support with on-site visits to perform and complete installations, cost effective repairs, preventative maintenance, and product enhancement service activities on Werfen instruments and systems. Diagnoses, analyzes, troubleshoots, and fault isolates instrument symptoms and issues to determine failure and implement thorough corrective action. Delivers a high level of customer service to build and maintain customer relationships to ensure customer retention.Acts as company liaison with customers by demonstrating the highest level of professionalism, commitment, communication, and follow-up. Escalates and communicates unresolved technical issues. Advises customers regarding the proper orientation, maintenance and troubleshooting of Werfen instruments and systems. Collaborate and communicate with all Commercial Operations colleagues such as the Sales and Applications roles, sharing customer situations, product information and lead generations. Promotes service contracts and follows-up on service contract renewal through customer relationships. Ensures compliance with all Quality, Regulatory, Service & Support policies, procedures, work instructions and records, ensuring all records are compliant, complete and accurate. Responsible for accurately documenting service activities performed in a customer service report in a timely manner. Responsible for the oversight and accuracy of assigned Service Inventory. Secondary Functions: Follows company travel/expenditure and time reporting guidelines; timely submission of expense and time reporting. Performs other duties and responsibilities as assigned by the Area Service Manager. Budget managed (if applicable) N/A Internal Networking/Key Relationships To be determined based on department needs, to include interactions such as: North America Commercial Operations Client Services World Wide Service Skills & Capabilities: The ideal candidate for this position will exhibit the following skills and capabilities: Strong Organizational and Time Management Skills | Ability to Triage & Prioritize | Work Under Pressure | Exercise Good Judgement. Ability to communicate effectively to/with a variety of audiences: customers, peers, management. Technically and process oriented. Ability to work independently, managing assigned territory with minimal direction to achieve daily goals. Ability to lift up to 50 lbs. Ability to work in a team environment, collaborate with colleagues to achieve Area(s) and National goals. Qualifications Minimum Knowledge & Experience required for the position: Education: Associates degree in Electronics, Medical Technology, Biomedical Engineering or related industry training required. Equivalent experience in lieu of a degree will be considered. Experience: Minimum of 3 years of experience in a technical/support role (industry, military and/or customer facing). Additional Skills/Knowledge: Working knowledge of personal computers and Windows Operating systems; legacy up to current version preferred. Working knowledge of Lab Information Systems and computer network connectivity a plus. Working knowledge of Microsoft Office 365 preferred. Ability to participate in rotational on-call coverage to provide support as required. Ability to work extended and flexible workdays to ensure customer interactions are resolved. International Mobility: Required: No Travel Requirements: Up to 90% travel to cover assigned territory Up to 30% of overnight travel. Valid driver's license required. Closing If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact ****************************** for assistance. We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team. The salary range for this position is currently $80,000- $99,000 annually. Individual compensation is based on the candidate's qualifications, including experience, skills, knowledge, education, certifications, internal equity, budget, and/or other business and organizational needs. ************** #LI-Remote
    $80k-99k yearly Auto-Apply 10d ago
  • Customer Service Engineer

    Worldwide Techservices Open 4.4company rating

    Field technician job in Rochester, NY

    Qualifications Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs
    $54k-78k yearly est. 60d+ ago
  • CNC Field Service Techs

    5 Star Recruitment 3.8company rating

    Field technician job in Rochester, NY

    We are partnered with one of the largest machine tool distribution networks in North America in their search for CNC Field Service Technicians! The team is growing and adding a CNC Field Service Technician for the New England territory! This position is responsible for the repair and maintenance of CNC machine tool equipment, controls and other components purchased by customers. Responsibilities: Travel to customer sites to install, troubleshoot, repair and maintain CNC machine tool equipment and controls Identify areas for performance improvement on equipment; perform and promote preventative maintenance on customer machine tool equipment Detect and resolve issues with electrical and mechanical components Utilize machine tool manuals, technical documents, and internal and vendor resources to research machine issues Effectively communicate machine issues, status of install or status of machine repair to customer; ensure proper documentation is completed and submitted to office and customer Exhibit ownership of customer related problems and coordinate with appropriate departments when necessary for resolution of problems to ensure customer service satisfaction Participate in meetings, seminars, and training sessions to stay apprised of new developments in the field Maintain an in-depth technical knowledge of product lines represented by the company Stay abreast of vendor products and new technology and implement as appropriate Conduct machine maintenance training as a component of after-sales technical support Perform other duties as assigned Requirements: Associates degree in a related field is preferred; High School Diploma/GED required 2+ years as a CNC Field Service Technician or Engineer highly preferred; equivalent experience may be considered 3+ years of experience working with CNC controls Basic understanding of electrical, pneumatic and hydraulic schematics; familiarity with precision measuring equipment Experience with precision rotating machinery, spindles, precision bearings highly beneficial Problem solving skills and attention to detail with technical aptitude is required Ability to read and understand drawings and schematics Working knowledge of Microsoft programs and other related business programs Must be able to work unscheduled overtime without notice Valid drivers license and auto/vehicle insurance required Ability to travel regionally up to 100% of the workweek; some overnight travel required and some domestic travel required Must provide basic hand tools for electrical/mechanical repair Required Citizenship / Work Permit / Visa Status US Citizen/Green Card Holder Must-Haves: * Associate's degree in a related field is preferred. High School Diploma/GED required * Hands on experience working with CNC controls is a must * 2+ years as a CNC Field Service Technician or Engineer highly preferred * Experience with precision rotating machinery, spindles, and precision bearings is highly beneficial * Valid drivers license and auto/vehicle insurance required * Ability to travel regionally up to 100% of the workweek; some overnight travel required and some domestic travel required
    $52k-84k yearly est. 60d+ ago
  • Cable Technician

    Dev 4.2company rating

    Field technician job in Rochester, NY

    Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job DescriptionDepartment Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.50/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.5 hourly 60d+ ago
  • Field Service Technician - Generators (Diesel Experience)

    Kinsley Construction 4.0company rating

    Field technician job in Rochester, NY

    Salary Description $22-45/hour
    $22-45 hourly 14d ago
  • Field Service Technician

    NECI

    Field technician job in Rochester, NY

    About NYNE NYNE Mechanical a division of NECI is a team of talented problem solvers who can see beyond the immediate effect of a breakdown to the root cause Our entrepreneurial culture encourages and rewards those who can think like our clients and make recommendations to improve their uptime performance Heres What Youll Get Highly competitive Medical Dental and Vision InsuranceFlexible Spending or Health Savings AccountsAccrued Vacation Time10 Paid Holidays12 Paid Weeks Maternity LeavePet InsuranceRetirement Savings 401k and Employee Stock Ownership PlanEmployee Referral BonusProfessional Development ReimbursementCompany Paid STD LTD and Life Insurance Field Service Technician Join Our Growing Team Are you a hands on problem solver with a passion for mechanical work and safety Were looking for a Field Service Technician to play a key role in valve repair and service operations In this position youll work on a variety of equipment including safety pressure relief valves actuators and automation systems ensuring top quality repairs in the field and shop What Youll DoField Service Operations Lead field repairs and testing ensuring all work meets ASME Code and NBIC standards Handle rigging scaffolding welding and more as needed Tool & Equipment Management Identify and maintain the tools and equipment needed for operations Suggest improvements for safety and efficiency Valve Repair & Maintenance Disassemble clean and repair valves documenting the entire process with photos and detailed reports Perform cause analysis and determine the best repair approach Safety & Organization Maintain a clean organized work environment following 5S principles and safety regulations Documentation Accurately complete all required reports from work orders to safety checks in real time What Were Looking ForExperience Mechanical related degree or equivalent hands on experience with a strong mechanical aptitude Travel Ability to frequently travel to client sites including up to 50 overnight travel Flexibility Ability to work off hours weekends and overtime when needed Team Player Collaborative positive attitude and strong communication skills Tech Savvy Comfortable with Microsoft 365 and other business applications Physical Stamina Ability to lift up to 50 lbs operate warehouse equipment and work in physically demanding conditions Why Youll Love Working HereImpact Play a key role in delivering high quality service to clients Growth Opportunities to expand your skills and advance in a growing company Supportive Team A collaborative environment that values your input Competitive Pay & Benefits Attractive compensation and benefits package The starting pay for this position will be between 20 and 36 per hour depending on experience Must be currently authorized to work in the United States Policy on Third Party Unsolicited Resume Submissions Please note that any third party unsolicited resume submissions will immediately become the property of NECI NECI will not pay any fee to a submitting employment agency person or entity unless a signed agreement is established Please Note NECI is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity sexual orientation national origin disability protected veteran status or any other characteristic protected by law
    $50k-77k yearly est. 3d ago
  • Field Service Technician - Rochester, New York

    Vertiv Group 4.5company rating

    Field technician job in Rochester, NY

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - “14 hours rule” Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The anticipated salary range for this role in the NY locality is between $58,000 to $68,000 per year -salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. #LI-MR3
    $58k-68k yearly Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Field technician job in Rochester, NY

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 1d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field technician job in Rochester, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-43k yearly est. 13d ago
  • Field Service Technician - Earthmoving

    Milton Cat 4.4company rating

    Field technician job in Batavia, NY

    Milton CAT is seeking an experienced Earthmoving Field Service Technician. Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components. Depending on the location and assignment, the technician will be responsible for some or all of the functions and duties listed below. These repairs may require working hours in addition to the normal work schedule for emergency calls or routine service as required. Flexibility and in-depth product knowledge are necessary for this position. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Rate: Minimum starting wage of $28.41 - $37.48/hour based on location and experience. This is a union position. Benefits include: Paid Time Off + 8 company paid holidays Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Removes, disassembles, assembles, and installs components and parts. Identify the problem and cause of failure through logical troubleshooting steps. Determines reusability of parts in accordance with published Caterpillar reusability guidelines. Orders replacement parts ensuring that parts ordered are correct and complete at time of order. Cleans, repairs, reconditions, and maintains equipment and components. Tests, measures, and adjusts engine and machine systems and components. Prepares, inspects and operates machines prior to delivery. Keeps up to date with developments in tooling, technologies and systems. Prepares inspection and appraisal reports. Prepares accurate and complete service reports timely. Maintain a professional and proper personal appearance at all times adhering to company policy. Flexible to work after hours when needed to meet customer needs. Performs related duties as assigned. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. High school diploma or (GED) equivalent. Three years experience as an Earthmoving Shop Technician working with heavy equipment. Experience on CAT heavy equipment or similar equipment. Proficient in mechanical systems (transmissions, engines, hydraulics, etc.). Ability to diagnose and repair CAT heavy equipment and components in the field. DOT and MSHA certifications required. Proficient in the use of a computer and related software (Word, Excel, etc.). Strong problem solving skills and be detailed oriented with a high level of accuracy. Ability to operate a service vehicle. Valid driver's license and a safe driving record. Strong math skills. Able to lift more than 50 pounds. Ability to perform duties with a sense of urgency, exceeding customer expectations. Ability to work in the field without supervision. Must be able to work in a dynamic, fast paced service environment. Maintain a tool inventory sufficient to perform assigned tasks. Heavy equipment service/maintenance knowledge. Must have a safe working record. Preferred Skills and Competencies Associates degree in a related field is preferred. CDL License. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $28.4-37.5 hourly Auto-Apply 60d+ ago
  • Field Technician

    Dev 4.2company rating

    Field technician job in Rochester, NY

    Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job DescriptionDepartment Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.50/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.5 hourly 60d+ ago
  • Field Service Technician - Rochester, New York

    Vertiv Holdings, LLC 4.5company rating

    Field technician job in Rochester, NY

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE * Perform service tasks as assigned and as per company policies and procedures * Capable of working under direct supervision or independently based upon training completion * Render on-site and phone assistance to customers * Communicate with Technical Support on technical or procedural issues * Implement Field Change Notices per published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Maintain and operate company vehicle in accordance with local laws and company policy * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines * Maintain individual inventory and perform cycle counts in accordance with company policy * Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates per company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all technical and administrative work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate per company guidelines * Perform inventory cycle counts per company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) * ASEET or AMEET, or progress towards, is preferred * High School or Vocational School Diploma * 2-4 years military experience in a related technical field * 0-2 years of relevant industry experience Interpersonal and Administrative Skills * Communicate professionally and respectfully in both written and verbal forms * Manage time effectively by prioritizing and balancing technical tasks with administrative tasks * Collaborative with peers, customers, suppliers, and leadership * Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills * Make basic site evaluation skills to include: environmental temperature, and general operating conditions * Familiarity with electrical / electronic test equipment and fundamentals * Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks * Employ elementary fix/repair techniques based on directed supervision * Complete service tasks and return unit to full operating conditions based upon directed supervision * Summarize and report all work related tasks performed in written and verbal form * Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: * Travel is required * Flexible schedules (weekends, evenings, and holidays) * Valid driver's license * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The anticipated salary range for this role in the NY locality is between $58,000 to $68,000 per year -salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. #LI-MR3
    $58k-68k yearly Auto-Apply 42d ago
  • Field Service Technician - Fueling Systems

    Labella Associates 4.6company rating

    Field technician job in Rochester, NY

    We are currently seeking Field Service Technicians in the Rochester, NY area. Field Service Technicians are responsible for providing fueling facility maintenance, repairs, installations and regulatory compliance inspections. This position requires a wide variety of skills and experiences in plumbing, electrical and electronic systems. (Fuel management systems & fueling equipment include; fuel dispensers, fuel hoses, fuel nozzles, fuel pumps, fuel tank gauges & alarms, fuel valves & fittings, fuel monitoring system, tank monitoring system, meter calibration, etc.) Duties Troubleshoot, repair, inspect, maintain, and install fuel management systems and fueling equipment located at our client's fueling facilities Assemble, install and repair petroleum bulk storage tanks and piping systems Remove, replace and repair electrical wiring, alarms and sensors of Veeder Root/TLS-450/Omntec/Proteus/Fuel & Tank monitoring system Perform on-site compliance inspections and testing of Automatic Tank Gauging Systems, Line Leak Detection and Testing, Aboveground and Underground Storage Tank Testing and Functionality Testing Perform preventative maintenance on equipment and respond to emergency calls to complete service requests in a timely manner and ensure all requests are handled in a professional manner Comprehend customer requirements and assist in diagnosis, analysis and make appropriate recommendations, with excellent work ethic Work safely in accordance with OSHA Standards Follow company's procedures and protocols Any other duties or responsibilities, as assigned Requirements 3+ years' experience as Field Service Technician-Fueling Systems for plumbing, or electrical industries High school diploma or equivalency Basic computer skills; knowledge in networking and familiar with mobile tools and applications Strong background on heavy mechanics, electrical systems, Veederoot, Omntec/Proteus, Wayne Dispenser and Gasboy Good mechanical aptitude; able to use hand tools. Must have a valid and clean driver license Professionalism Problem-solving ability Excellent communications skills, ability to establish reports, project a professional tone and provide clear concise information Ability to lead without constant supervision, a self-starter and self-motivated Must read, write, speak and understand English with exceptional analytical, communication and interaction skills Willing to work overtime and on call emergency and some out of town work 40 Hr. HAZWOPER certification is preferred Salary Range: $22 - $30 per hour The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Benefits Body, mind, and wallet-LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below. Flexible Work Schedule Health/Dental Insurance 401k Plan with Employer Match Short & Long Term Disability Profit Sharing Paid Time Off Leadership Development Program Fitness Reimbursement Tuition Reimbursement Referral Bonus Program Wellness Program Team Building Events Community Service Events
    $22-30 hourly Auto-Apply 60d+ ago

Learn more about field technician jobs

How much does a field technician earn in Irondequoit, NY?

The average field technician in Irondequoit, NY earns between $28,000 and $59,000 annually. This compares to the national average field technician range of $28,000 to $48,000.

Average field technician salary in Irondequoit, NY

$41,000

What are the biggest employers of Field Technicians in Irondequoit, NY?

The biggest employers of Field Technicians in Irondequoit, NY are:
  1. EchoStar
  2. Dev
  3. Charter Spectrum
  4. Mosquito Joe
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