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Field technician hiring summary. Here are some key points about hiring field technicians in the United States:
Here's a step-by-step field technician hiring guide:
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Before you start hiring a field technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A field technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, field technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
This list presents field technician salaries for various positions.
| Type of Field Technician | Description | Hourly rate |
|---|---|---|
| Field Technician | Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries. | $13-23 |
| Information Technology Technician | An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues... Show more | $13-39 |
| Communications Technician | A communications technician utilizes their expertise in electronics by diagnosing issues and repairing devices ranging from cellphones, laptops, tablets, and more. They are responsible for troubleshooting and discussing the extent of malfunction with clients... Show more | $13-43 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | District of Columbia | $44,273 | $21 |
| 2 | New York | $41,482 | $20 |
| 3 | Kansas | $40,792 | $20 |
| 4 | California | $40,187 | $19 |
| 5 | Iowa | $40,184 | $19 |
| 6 | Nevada | $39,390 | $19 |
| 7 | Ohio | $38,940 | $19 |
| 8 | Minnesota | $38,826 | $19 |
| 9 | New Mexico | $38,810 | $19 |
| 10 | Illinois | $38,401 | $18 |
| 11 | Colorado | $38,392 | $18 |
| 12 | Alabama | $37,839 | $18 |
| 13 | Maryland | $37,710 | $18 |
| 14 | Pennsylvania | $37,432 | $18 |
| 15 | Arizona | $37,016 | $18 |
| 16 | Georgia | $36,962 | $18 |
| 17 | Texas | $36,519 | $18 |
| 18 | Wisconsin | $36,374 | $17 |
| 19 | Florida | $36,367 | $17 |
| 20 | Indiana | $36,340 | $17 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | DCP Midstream | $56,694 | $27.26 | |
| 2 | Boardwalk Pipeline Partners | $56,181 | $27.01 | 2 |
| 3 | Los Alamos National Laboratory | $54,650 | $26.27 | 6 |
| 4 | Nabors Industries | $52,709 | $25.34 | 25 |
| 5 | Sandia National Labs | $52,569 | $25.27 | |
| 6 | Battelle | $52,123 | $25.06 | 26 |
| 7 | Virginia Eye Institute | $50,764 | $24.41 | |
| 8 | NEC Corporation of America | $50,739 | $24.39 | 2 |
| 9 | The Manitowoc Company | $50,594 | $24.32 | 106 |
| 10 | KIPP Northern California Public Schools | $50,178 | $24.12 | 3 |
| 11 | H-E-B | $47,489 | $22.83 | 4 |
| 12 | Westinghouse Appliances Australia | $47,392 | $22.78 | 43 |
| 13 | Arcadis | $47,388 | $22.78 | 20 |
| 14 | Home Bancshares Inc. | $46,449 | $22.33 | |
| 15 | Gilbane Building Company | $46,213 | $22.22 | 5 |
| 16 | HP | $46,030 | $22.13 | 6 |
| 17 | NTT Data International L.L.C. | $45,779 | $22.01 | 35 |
| 18 | Vallarta Supermarkets | $45,669 | $21.96 | |
| 19 | ICF | $45,596 | $21.92 | 11 |
| 20 | Ferrellgas | $45,311 | $21.78 | 66 |
A job description for a field technician role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a field technician job description:
There are various strategies that you can use to find the right field technician for your business:
Recruiting field technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you have selected a candidate for the field technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.
After that, you can create an onboarding schedule for a new field technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Recruiting field technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $37,520 per year for a field technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for field technicians in the US typically range between $13 and $23 an hour.