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Field technician skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Joshua Davis Ph.D.
Field technician example skills
Below we've compiled a list of the most critical field technician skills. We ranked the top skills for field technicians based on the percentage of resumes they appeared on. For example, 10.5% of field technician resumes contained customer service as a skill. Continue reading to find out what skills a field technician needs to be successful in the workplace.

15 field technician skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how field technicians use customer service:
  • Prioritize and organized high volume work orders practicing excellent time management skills to ensure high quality customer service.
  • Experience in customer service, understanding and establishing customer concerns, working/personal space and further business opportunities.

2. Ladders

Here's how field technicians use ladders:
  • Climbed ladders to enable equipment installation.
  • Trained and proficient with the proper use of ladders, as well as work place safety, CPR and first aid.

3. Test Equipment

Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.

Here's how field technicians use test equipment:
  • Modify performance and operation of component parts and circuitry to specifications, using test equipment and precision instruments.
  • Calculated basic system distribution levels when utilizing test equipment, and designed systems to insure performance standards.

4. Hand Tools

Here's how field technicians use hand tools:
  • Repaired electrical and mechanical equipment using testers and all necessary hand tools.
  • Removed damaged/defected parts of structures and repaired/replaced them using hand tools.

5. Smartphones

Here's how field technicians use smartphones:
  • Worked as a technician for all cellular devices supported by Verizon Wireless including flip phones, smartphones, and other electronics.
  • RIM Blackberry support; User account and smartphone administration, troubleshooting.

6. Preventative Maintenance

Here's how field technicians use preventative maintenance:
  • Maintained clear and concise records for services provided, preventative maintenance schedules, parts inventory, installation/upgrades and troubleshooting techniques.
  • Performed routine and preventative maintenance on inspection equipment (mechanical or electronic) to ensure desired field performance.

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7. Asphalt

Here's how field technicians use asphalt:
  • Administered on-site and lab testing for concrete integrity, soils density/hydration, and asphalt composition analysis.
  • Performed quality control testing of concrete and asphalt during construction of Harrisburg International Airport.

8. Broadband

Here's how field technicians use broadband:
  • Managed installation and maintenance of broadband equipment for wireless data connectivity throughout Kansas City apartment complex market.
  • Installed, operated, and maintained customer/commercial wireless broadband including city wide wireless networks.

9. GPS

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Here's how field technicians use gps:
  • Conduct Pre-Delivery and Consignment Inspections, install aftermarket attachments and machine monitoring and GPS technology.
  • Resolved a critical issue involving T-Mobile transmitters that repeatedly interfered with Cricket GPS signals.

10. OSHA

Here's how field technicians use osha:
  • Developed safety procedures necessary to bring company into OSHA compliance.
  • Obtained Virginia pesticide license and OSHA forklift certification.

11. Work Ethic

Here's how field technicians use work ethic:
  • Gained reputation for reliability and excellent work ethics.
  • Position was only meant to be one summer, but due to my impeccable work ethic turned into three consecutive summers.

12. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how field technicians use data collection:
  • Key Achievements: * Effectively identified applicability of assessment tools by analyzing collaborative databases from previous data collection / sampling projects.
  • Manage data collection projects, collaborate with senior engineers to define client requirements and technical specifications.

13. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how field technicians use technical support:
  • Provided technical support necessary to perform emissions testing as required by EPA and TCEQ environmental regulations and/or other compliance reasons.
  • Trained and administered technical support both on-site and through electronic means to military personnel assigned to various government organizations.

14. Customer Satisfaction

Here's how field technicians use customer satisfaction:
  • Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently striving to resolve 95% of issues without further escalation.
  • Ensured that company technical requirements were followed and customer satisfaction was achieved for all aspects of the installation and/or service.

15. Test Results

Here's how field technicians use test results:
  • Recorded test results in appropriate electronic log sheets and generated customer-facing reports based on test results.
  • Assessed transmission characteristics and located faults and malfunctions, recording detailed test results and analyzing outcomes.
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What type of skills will young field technicians need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.
Do you want to know more?
Read more about what experts have to say about field technician

List of field technician skills to add to your resume

Field technician skills

The most important skills for a field technician resume and required skills for a field technician to have include:

  • Customer Service
  • Ladders
  • Test Equipment
  • Hand Tools
  • Smartphones
  • Preventative Maintenance
  • Asphalt
  • Broadband
  • GPS
  • OSHA
  • Work Ethic
  • Data Collection
  • Technical Support
  • Customer Satisfaction
  • Test Results
  • Switches
  • PC
  • Desktop
  • Printers
  • HVAC
  • Remote Troubleshooting
  • Fiber Optic
  • GIS
  • Routine Maintenance
  • AC
  • Provide Remote Support
  • End Testing
  • Field Testing
  • Customer Locations
  • NEC
  • RF
  • Geotechnical
  • Construction Sites
  • Computer System
  • EPA
  • Ethernet
  • Technical Problems
  • LAN
  • TCP/IP
  • Technical Issues
  • Service Calls
  • Mobile Phones
  • Gaffs
  • POS
  • OS
  • Customer Sites
  • Network Equipment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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