Field Technician
Field Technician Job 26 miles from Millbrae
Nalco Water, an Ecolab company, is looking for a Field Technician to join our industry leading Nalco Water team. If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-on environment, we invite you to apply!
You will be joining a talented team that monitors and maintains a variety of air and water quality systems pertaining to the paint booth at an automotive manufacturing site. In this position you will provide customers with problem solving support, generating a high level of customer satisfaction.
For more information regarding our capabilities within wastewater world please follow this link.
Wastewater Treatment | Nalco Water (ecolab.com)
What's in it For You:
You will join a large growing company offering excellent benefits
Opportunity for a long term, advanced career path
Access to best in class resources, tools, and technology
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do:
Perform daily process application quality analysis using small intricate parts
Provide routine and special application service support to customers
Execute required chemistry tests
Log and report data
Maintain product inventories
Provide technical support to customers
Troubleshoot and maintain systems as needed
Use a fluke meter to check sensitivity
Operate a test stand verifying air and fluid leaks
Position Details:
Location: Fremont, CA
Pay: 25-30
Shift: Days
Minimum Qualifications:
High school diploma or equivalent
Must be 18 years of age or older
Must be authorized to work in the U.S.
Experience working with Microsoft Office Suite
Physical Demands:
Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing
Must be able to wear a respirator under certain conditions
Must be able to pass a drug screen
Preferred Qualifications:
Strong customer service skills; proven ability to interface positively and professionally with the customer
Ability to analyze readings and put data in a spreadsheet in a logical manner
Possess above-average verbal and written communication skills
Must be able to explain results of data gatherings
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The pay range for this position is $37,000 - $55,400. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Rad Tech-Full Time-Rotating Shifts
Field Technician Job 49 miles from Millbrae
Up to $30,000 Sign-On bonus based on experience
Welcome to Doctors Hospital of Manteca!!!
For over 50 years, Doctors Hospital of Manteca has provided superb clinical care to patients in the Central Valley of California. This care is deeply rooted in our belief that our patients expect and deserve to be treated in the same manner we would want for our own families and loved ones. We provide a broad range of services in collaboration with an exceptional Medical Staff, many of whom are Board Certified in their specific specialty. We strive to deliver these services with the highest level of clinical quality, with a sincere and humble appreciation for the critical role we play in the lives of our patients and our community. Thank you for choosing us.
We offer competitive salaries and benefits including a 401(k), several health & dental plans to choose from, generous tuition assistance plans, and relocation assistance for select positions.
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including employee assistance program (EAP)
Time away from work programs for paid time off, long- and short-term plan coverage
Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling
Education support through tuition assistance, student loan assistance, certification support, and online educational program
Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program
Registered nurses - Retirement medical benefit account (RMBA) - 2% of annual eligible income set aside in accordance with program guidelines
Benefits may vary by location and role
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Summary
Under minimal supervision, performs basic to complex diagnostic radiographic procedures, as requested by a licensed physician.
Exercises professional judgment in providing health care services, applying x-ray energy, to assist in diagnosis or treatment of patients in all age groups from newborn to elderly.
Completes established competencies for the position within designated introductory period.
Other related duties as assigned.
Responsibilities
Produces high quality diagnostic radiographs, rotates through advanced areas of diagnostic radiology to include OR, Urography, open reductions, myelography, arthrography, placements and trauma
Assists practitioner with fluoroscopy, arthrography, OR procedures and trauma
Education
Required: Graduate of accredited Imaging Program
Preferred: Associates degree
Experience
Preferred: 1-3 years
Certifications
Required: ARRT or registry eligible; must have ARRT within one year post graduation; BLS, state license if required
Sign on bonus doesn't apply to internal applicants
#LI-KB6
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Technical Support
Field Technician Job 23 miles from Millbrae
Key Responsibilities
Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk
Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues.
Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions
Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution.
Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshooting ticket data in the customer relationship management system, typically Zendesk, and regularly file related analysis reports.
Qualifications & Requirements
Educational Background: Bachelor's degree or higher preferably in a science, technology, or engineering field. Candidates should be native English speakers, but those who demonstrate proficiency in Chinese (listening, speaking, reading, and writing) will have an additional advantage
Experience: At least 2 years of technical support service experience; familiar with customer service workflows.
Problem-Solving Skills: Driven by logical thinking and analytical thinking in identifying the root cause of issues
Proactive Approach: Proactively develop solutions to identified issues and effectively resolve them through communication and collaboration.
Service and Risk Management: Possess strong service awareness and the ability to identify potential service or quality risks.
Execution and Learning Ability: Strong execution skills, quick learner, and ability to summarize key information effectively.
Desktop Support Technician - SF
Field Technician Job 12 miles from Millbrae
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for the best pay, diversity in tech, and the best job fit for every candidate we place.
Our client, an investment firm, is seeking an experienced Senior Desktop Support Technician to join their team in San Francisco, California!
Responsibilities:
Primary area of responsibility is effective analysis, troubleshooting and accurate problem solving of technical incidents of varying degree by responding to issues received through the service management system, email, Teams, phone, and walk-up.
Perform remote and on-site troubleshooting through efficient troubleshooting methodology.
Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change.
Provide best-in-class white-glove customer service through service management system, email, Teams, phone, and walk-up.
Proactively reach out to customers about their technology needs and address issues before they occur.
Follow up with customers to ensure their technology needs are being met and issues are resolved.
Update and maintain technology knowledge base with customer-facing and internal troubleshooting documentation.
Track and thoroughly detail technology issues through service management system.
Identify issues, propose solutions, and test new technologies or process changes.
Manage end-user technology projects, such as migrations, deployments and introduce new technology solutions.
Qualifications:
Proven experience as a Senior Desktop Engineer troubleshooting complex technical problems.
Proven excellence in customer service, interpersonal and customer-facing skills.
Strong listening and problem-solving skills.
Provides prompt, clear, and ongoing communication with end users to define clear expectations.
Experience troubleshooting conference rooms, Zoom/Teams conferencing issues, telephony systems, messaging platforms and collaboration tools.
Experience troubleshooting issues with Windows 10, Active Directory, DNS, DHCP.
Experience with VDI, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals.
Understanding of servers; experience working with/troubleshooting onsite rack, router, switch, etc.
Troubleshooting mobility issues related to MDM, MFA, mobile devices, VPN, laptops, and remote connectivity.
Fluency with Microsoft Office and strong troubleshooting knowledge; O365/Azure a plus.
Experience working with a service management system (ServiceNow, Remedy, Jira, etc.).
Ability to diagnose and resolve technical issues and eliminate repetitive issues both on-site and remotely quickly and effectively.
End user-focused, excellent communication skills, and best-in-class customer support.
BSc/BA in IT, Computer Science, or relevant field is preferred.
Field Technician
Field Technician Job 38 miles from Millbrae
Close to you anywhere in the World
Groupe SEB is the global reference for small domestic appliances, cookware and professional coffee with its portfolio of 35 emblematic brands such as Tefal, Seb, Rowenta, Moulinex, Calor, Lagostina, Krups, WMF. Present in 150 countries, we produce in more than 40 industrial sites and sell 11 products per second.
We believe in the richness of diversity and aspire to create an inclusive and stimulating work environment where our more than 30,000 employees can grow and give their best.
SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores.
You've likely enjoyed coffee from our machines at McDonald's, Dunkin', Chick-fil-A, Peet's, or Tim Hortons. Join us in delivering exceptional coffee experiences worldwide.
Hourly Rate: $32 - $35/hr
What we will achieve together :
Join our dynamic team as a Field Technician and play a crucial role in delivering top-notch support and solutions to our clients. This position offers an exciting opportunity to work hands-on with cutting-edge technology in diverse environments, ensuring optimal performance and customer satisfaction. If you are a problem-solver with a passion for technology and a knack for working independently, we invite you to bring your expertise to our growing company.
Key Responsibilities :
Install, maintain, and troubleshoot equipment and systems in a field environment at various customer locations
Ensure proper operation of equipment by performing regular maintenance and repair activities
Record detailed reports of all maintenance activities and repairs
Gather and analyze data from environmental sensors
Provide support to customers, including coordination of arrival, communication of repair, and appropriate user/site training
Perform quality assurance tests and inspections
Follow safety procedures and regulations
Perform pre- and post-job inspections of equipment
Maintain accurate and up-to-date records of maintenance activities
Troubleshoot and repair systems in accordance with manufacturer's service standards
Develop and implement a customized preventative maintenance plan based on assessment of customer's site, volume, and needs
Regular communication with administration and field service team
Bring your competencies :
High school diploma or equivalent; associate degree or technical certification preferred.
Proven experience as a field technician or similar role.
Strong technical knowledge in relevant industry equipment and software.
Ability to read and interpret technical manuals and (electrical and hydraulic) schematics
Proficiency with diagnostic tools and equipment, including a multimeter (AC/DC voltage, amperage, ohms).
Excellent problem-solving skills and attention to detail.
Strong communication skills for interacting with clients and team members.
Ability to work independently and manage time effectively.
Valid driver's license and a clean driving record.
Willingness to travel frequently and work flexible hours.
Physical ability to lift and carry heavy equipment.
Familiarity with safety protocols and procedures.
Basic computer skills, including proficiency in Microsoft Office Suite.
Ability to maintain accurate records and documentation.
Strong customer service orientation.
Physical Requirements:
Retail foodservice location that requires basic knowledge of the food and safety and food hygiene
Ability to travel overnight and flexibility to travel to and from multiple locations (possible weekends)
Repetitive lifting of up to 75 pounds
Overview:
Type of employment: Full time - Non-Exempt
Must reside no more than 2 hours from the San Francisco, CA area
Workplace type: On-site at customers' businesses / Travel / Opportunity to travel to different state on project basis
Why SEB Professional North America?
Whether working in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits.
Medical, Dental and Vision insurance - Generous Employer Contribution
Competitive 401(K) program w/ 9% employer contribution
On-site Gym
Life insurance
12 Paid Holidays
Other voluntary benefits and discounts programs
Equal Employment Opportunity (EEO)
SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employment.
Field Services Engineer
Field Technician Job 12 miles from Millbrae
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Service Technician
Field Technician Job 12 miles from Millbrae
The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment - in this case, water purification systems - and live between Sacramento and San Jose (applicants not located in the greater Bay Area will not be considered for hire). Availability is key! All required work must be completed within a 24-hour window from dispatched call. The successful candidate will be a problem solver who is capable of working with others virtually both on the phone and over video chat.
Responsibilities
Complete and turn in field reports that capture all time and work completed on site
Provide diagnostic analysis, repair, or preventative maintenance to client equipment
Complete on-site system audits, evaluations and preventative maintenance
Practice and adhere to all safety and training
Qualifications
Strong verbal communication skills
Integrity
2+ years' installing and maintaining machines
Ability to travel
Ability to lift up to 75 pounds
Imaging Field Service Engineer (GE CT/MR)
Field Technician Job 15 miles from Millbrae
Who We Are
At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!
The Field Service Engineer III maintains high‐quality medical imaging equipment for our customers, including systems applications, quality checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting.
What is in It for You?
The opportunity to make a real impact on patients' lives.
Comprehensive Benefits Package.
Tuition Reimbursement.
Up to a 3% match on your 401K.
Make any day a pay day with Daily Pay.
What You Will Do in This Role
FIELD SUPPORT (75%)
Troubleshoot high‐end medical imaging equipment.
Establish and adhere to preventative maintenance schedules.
Maintain customer service logs and internal service records.
Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
Follow Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards.
TECHNICAL SUPPORT (10%)
Deliver technical support on high‐end medical imaging equipment online and or via telephone.
Communicate daily with customers to ensure resolution and proper follow‐up.
Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
APPLICATIONS SUPPORT (5%)
Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends.
SOFTWARE SUPPORT (10%)
Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities.
Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration.
Prepare users by designing and conducting training programs, providing software support and reference.
Supply online and telephone support for Windows and Linux.
What You Will Need for This Role
Minimum 5 years of high‐end GE CT/MR medical imaging equipment maintenance and repair experience.
High School Diploma or GED
Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
Basic computer skills; understanding of computer networks and equipment interaction.
Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule.
Willingness to travel periodically to support business needs.
The ability to lift, push and/or pull up to 75 pounds.
The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Pay Range for All Remote Positions:
$73,960.89-$192,277.07
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
Field Service Technician
Field Technician Job 38 miles from Millbrae
100% Travel
Travel is required and will vary by project assignments. Travel is required at times with little notice. This position will be based in the greater San Jose CA area but could be supporting efforts throughout North America at times.
The Field Service Technician is responsible for supporting the installation, repair, optimization, and integration of Vontas mobile solutions throughout North America. This role will travel to work closely with Vontas client agencies, 3rd party hardware vendors, and industry partners to meet on-vehicle operational requirements for Vontas mobile solutions customers. The Field Service Technician will utilize and integrate best-practice methodology and workmanship processes to ensure optimum equipment operation and customer satisfaction. This role reports to Manager, Field Service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary duties include travelling to client locations to support system configuration, testing, and system integration documentation to ensure vehicle functionality is sound and hardware installation is correct. Completing inspections, adjustment, and repair of installed hardware to meet design specifications and industry standards. Operational testing and documentation/data capture to ensure hardware and system are optimized for service use.
Support duties include contact with internal and external customers by phone, email and/or on-site visits when needed. You will troubleshoot and resolve software, hardware, and configuration problems with the 2nd and 3rd level support engineers. You may also perform operational maintenance, system and technical product troubleshooting, repair, and system tests.
Completion required documentation and report systems status through daily/weekly activities logs and reports. Inform internal teams, project management, and client representatives on overall progress, next steps, and project changes.
Provide Quality Analysis and worksite safety supervision of 3rd party installation partners; guiding installation priority, system verification, and resolving any issues that prevent system or vehicle acceptance.
100% Travel
Travel is required and will vary by project assignments. Travel is required at times with little notice. This position will be based in Northern California, supporting efforts throughout North America.
Qualifications:
2+ years of demonstrated experience in the installation, maintenance, diagnosis, and repair of automotive in vehicle electronics, mobile camera, or commercial mobile radio installations.
Previous experience testing, analysis, and troubleshooting of complex electronic systems and ability to use analyzers, meters, other test equipment is required.
Ability to read and understand mechanical drawings and perform measurements and calculations will be used daily.
Must be able to travel 100%, work overtime if necessary and be available for non-scheduled emergency calls outside of assigned work hours.
Experience supporting system configuration and system integration documentation.
Experience with customer facing consultation and communications.
Experience managing and supervising other team members.
Experience resolving software, hardware, and configuration issues.
Education and Experience:
Post-secondary education in the areas of Business Administration, Vehicle Repair, Electrical Systems, Computer Science, Engineering, or related field and/or equivalent combination of education/experience is preferred.
Understanding of the North American Transit Industry and Agencies is preferred.
Physical Requirements:
Ability to travel up to 100% of the time (including domestic and international), sometimes for extended periods, which may involve sitting during transit and walking at various locations.
Must be able to lift up to 50 pounds at a time. (rarely)
Must be able to handle high utilization of hand and wrist dexterity.
Disclaimers:
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
Vontas remains and actively participates as an Equal Opportunity Employer/Affirmative Action Employer.
Field Service Technician - Battery Storage Systems
Field Technician Job 12 miles from Millbrae
About Sungrow
Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: *********************
The Position:
This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.
Essential Duties and Responsibilities:
Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.
Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers
Perform and/or lead Preventive Maintenance projects as needed
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Provide feedback to the engineering team on possible mechanical and electrical design improvements
Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
Work with customer EMS/SCADA engineers to set-up systems communication and parameters
Create Field Service procedures if there is not available for trouble-shooting, and maintenance
Participate on training material some customers as requested but the Training Manager
Research alternative components that can be used in the field
Coordinate with R&D engineering in China if required help during troubleshooting
Take the lead in some projects such as upgrades or retrofit as well as commissioning
Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Minimum Requirements:
7 plus years of overall experience in engineering filed
3 years of experience in Battery Storage systems and 2 years for solar inverters
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NSPA70A, Electrical Safety
Education or Desired License and Certificates:
Bachelor's degree in Engineering from accredited university or college
Renewable industry experience is required
Power Electronics experience is required
Competencies
Technical problem solving/analytical skills
Self-starter, strong initiatives and an excellent communicator
System and product level mindset
Detailed-oriented nature and strong initiative
Strong technical support focus and a service oriented individual both with Sales team and customers
Travel
80% Plus
Work Location and Status:
Full time, San Francisco, CA area
No visa/legal sponsorship
Compensation:
Compensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.
Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.
Field Technician, Plumbing
Field Technician Job 18 miles from Millbrae
Adecco Permanent Recruitment has partnered with a global appliance manufacturer to recruit and hire a Full Time Field Technician (Plumbing) to lead field support for clients across the West Coast.
requires 75% travel (Monday-Friday).
Responsibilities include but are not limited to:
Visit customer sites to repair and service water heating and plumbing systems
Provide technical guidance to customers and technicians, both on-site and over the phone
Compose detailed reports on system performance and issues
Train and mentor new technicians
Work closely with engineering teams to test and improve products
Handle customer complaints and ensure issues are resolved quickly and efficiently
Perform inspections and coordinate start-up of systems for new installation
Must have
Ability to travel 75% of the time
5+ years of technical experience in water heaters/boilers/plumbing
Experience with mechanical and electrical systems (e.g., gas supply, pumps, piping)
Customer service and field support experience
Familiarity with building systems and national/state codes
Technical certifications preferred
Our Client Off
Annual base salary in the 100k-110k range
Annual bonuses
Robust benefits package which includes health and wellness plans, 401k with match, tuition assistance and more
Equal Opportunity Employer/Veterans/Disabled . To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act*
Los Angeles City Fair Chance Ordinance *
Los Angeles County Fair Chance Ordinance for Employers *
San Francisco Fair Chance Ordinance
Field Service Technician
Field Technician Job 26 miles from Millbrae
Salary: 60-80k
Benefits: 12 days PTO, sick leave, 10 paid holidays, 20% 401k match, Health Insurance covered 100% for employee and 50% for dependents
Setting: Onsite
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Drive customer satisfaction through service excellence
On-site and remote troubleshooting and resolving complex technical problems
Demonstrate the ability to be self-sufficient in the field
Ensure escalation situations are managed and corrected quickly and professionally
Provide and contribute information in training materials
Run tests and simulations at our facility (Fremont, CA, USA) to assist with problem-solving
Determines requirements and/or root cause of technical issues by working with customers
Manage time effectively; prioritize and make decisions in relationship to efficiency, and effectiveness while meeting daily service expectations
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Ability to produce meaningful reports
Travel to the field to train and or resolve customer issues
Travel is required (up to 25%)
Qualifications:
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred
Minimum of 1 year experience in field support servicing complex X86 systems and parts preferred
Will consider an associate degree in electrical technology, electronics, or equivalent military experience
Work experience in Windows and Linux environments
On-site customer service experience
Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, Drivers, and Application Loads can cause system issues
Full professional proficiency in English & Spanish
Familiarity with Linux is a plus
Field Service Representative
Field Technician Job 12 miles from Millbrae
Carlisle Construction Materials (CCM) is searching for a Field Service Representative (FSR) to join our Commercial Roofing team in the San Francisco, CA Bay area. This is an exciting opportunity in a fast paced, customer focused, outdoor working environment. This is a remote position where the FSR will create their schedule and work from home when not in the field. The FSR will provide industry leading technical and customer service for CCM's Commercial Roofing customer base. The FSR manages warranty inspections, job-site training, warranty claim investigations, training, product support, and generation of internal and external reports.
Field Service Representative Training Program
Comprehensive 12-Week Paid Training
Every Field Service Representative (FSR) will have to go through our extensive 12-week paid FSR training. This rigorous program is designed to equip our representatives with the necessary skills and knowledge to excel in their roles. The training occurs four times a year, ensuring that we can accommodate new hires at various times. Therefore, the start date for this role coincides with the first day of training. The next start date for this role is: Monday, January 20th, 2025
Training Details
This training will entail both onsite training at our Training and Education Building located at our Carlisle, PA Campus and in the field training. The program is structured to provide a blend of theoretical knowledge and practical experience, ensuring that our FSRs are well-prepared for their responsibilities.
Duties and Responsibilities:
Understand and adhere to CCM and project specific Health and Safety policies.
Schedule and complete final inspections for warranty issuance for Authorized Applicators.
Provide on-site technical assistance at start, during, or after installation of warranted projects.
Educate and promote proper installation of CCM products and systems.
Expected to be the day-to-day technical expert in the territory for our customer base in which they can depend upon timely and productive responses.
Conduct warranty claim and or product investigations when required.
Training presentations and hands on demonstrations for new or existing Authorized Applicators to help promote quality installations.
Develop strong internal and external working relationships.
Produce detailed written reports and letters for internal and external distribution.
Additional responsibilities as assigned.
Required Knowledge/Skills/Abilities:
General Skills
Strong work ethic and self-motivated to efficiently manage multiple tasks while working independently.
Professional and positive working attitude with strong interpersonal and customer service management skills.
Clear and confident verbal and written communication skills.
Technical Skills
Commercial roofing or general construction experience is preferred, but not required. CCM's onboarding process is extensive, including training on all products and procedures.
Ability to understand general construction related terms, documents, tools, products, and installation practices.
Observation and attention to detail, while also being able to see the big picture.
Comfortable working with technology (MS Office products and specific CCM software/hardware systems.
For California Applicants (or those looking to Relocate to California), please review our Pay Transparency Notice for this role:
As a Field Service Representative, you will be entitled to the following
The Salary Range for this position is $75,000 to $85,000
The final base compensation offered may be greater based on experience, other qualifying factors & skillsets, and internal equity
Bonus Schedule as follows
Annual profit pool bonus of 10%-15% of base pay
Company Vehicle. All eligible company vehicle drivers are expected to maintain a log of their business and personal miles separately for IRS reporting
Benefits Include
Medical/Dental/Vision Coverage Beginning Day 1 of Employment
Health Savings Account
401k Contribution with Company Match
11 Company Paid Holidays Per Calendar Year
Vacation Days: The total number of days are granted based on the number of years of professional experience. The first year of employment is prorated based on the month of hire
Sick Days: All Carlisle employees are granted five (5) sick days per calendar year
Two weeks Paid Parental Leave at 100% base compensation, upon approval
Short Term & Long Term Disability Benefits 100% Employer Funded
Public Relations Field Leader
Field Technician Job 18 miles from Millbrae
The Bill Solar Review Team, LLC., a local, family-owned renewable energy company based in Dublin, CA. We are immediately seeking a local Field Leader in the San Francisco bay area. Our values include customer satisfaction, honesty, and social innovation toward sustainable energy for all. With a focus on decreasing energy bills for hard-working families, Solar Bill Review serves over 1,000+ families across the San Francisco Bay Area. The company aligns customers with cash, loans, and leasing options to help them transition to sustainable energy.
Role Description
This is a full-time on-site, local Bay Area of California role for a Direct Sales Field Leader located in the East and South Bay Areas. The Direct Sales Field Leader will be responsible for leading the sales team, ensuring customer satisfaction, providing training, and achieving sales targets.
Qualifications
Communication and Customer Service skills
Customer Satisfaction and Sales experience
Training skills
Strong leadership and team management abilities
Experience in the renewable energy industry is a plus
Industry
Renewable Energy Semiconductor Manufacturing
Employment Type
Full-time
Archaeological Field Technician (On-Call)
Field Technician Job 12 miles from Millbrae
About A-T-S:
Applied Technology & Science (A-T-S) is a woman owned environmental and engineering consulting firm based in the heart of downtown San Francisco. A-T-S is an integrated consulting firm focused on water resources and infrastructure, natural resource management and geospatial technology development for public and private sector clients.
Minimum Qualifications and Experience:
Qualified candidates should possess, at minimum, a bachelor's degree in Archaeology, Anthropology, or a related field and have completed an accredited archaeological field school or internship. A strong candidate will also have a minimum of 1 year of field experience (i.e., monitoring, survey, testing, and data recovery) and be physically fit and able to perform physically demanding tasks in adverse environmental conditions (i.e., extreme heat or cold). Candidates should also have good organizational skills, a positive attitude, strong work ethic, and willingness to learn and execute new tasks. Prior experience in California is desired.
Job Description:
Applied Technology & Science (A-T-S) is looking to increase our roster of on-call Archaeological Field Technicians for upcoming projects in the Bay Area of California (e.g. San Francisco, San Ramon, San Jose, etc.) Work in this region will primarily consist of archaeological monitoring and survey. A-T-S provides comprehensive environmental, engineering, and CRM services to private and government clients at the federal, state, and local levels in San Francisco and throughout the Bay Area.
Reporting to the Senior Archaeologist, Archaeological Field Technicians are responsible for conducting archaeological monitoring, archaeological survey, identification of cultural resources, and site and isolate documentation. To this end, Archaeological Field Technicians are required to perform the following tasks in the field:
Conduct archaeological monitoring.
Conduct archaeological survey.
Must be able to identify prehistoric and historic-period artifacts and features in the field.
Record the locations of artifacts and features using a global positioning system (GPS) application.
Survey 123 familiarity a plus.
Complete field forms accurately and concisely.
Work well with construction crews and other subcontractors on site.
Field Service Technician
Field Technician Job 26 miles from Millbrae
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Job Summary:
Delta Electronics is seeking a dedicated Field Service Technician (FST) to join our team. This role requires a strong, physically fit individual who is comfortable working outdoors 90% of the time and has a strong desire to learn and grow in the installation, operation, and maintenance of EV, PVI (Solar), PCS, and Energy Storage Products. The FST will be responsible for troubleshooting, maintaining, and repairing electrical systems, ensuring optimal performance and customer satisfaction.
Key Responsibilities:
Perform installation, operations, and maintenance of EV, PVI (Solar), PCS, and Energy Storage products.
Conduct routine troubleshooting, maintenance, and repairs to restore EV, Solar, and Energy Storage systems to baseline operating conditions.
Provide on-site technical support for electricians and contractors installing new equipment, diagnosing and repairing issues as needed.
Handle inbound technical support calls from engineers or customers, providing remote troubleshooting and activation of newly installed site equipment.
Follow up on email-reported issues and interface with customers to gather necessary details for troubleshooting.
Test electrical systems and circuit continuity using devices such as ohmmeters, voltmeters, and EV charging test sets to ensure safety and compatibility.
Remove and replace defective components, ensuring system reliability.
Configure and support electronic and digital monitoring/control devices (e.g., network routers, modems, cellular signal repeaters).
Work closely with Technical Support Engineers to diagnose malfunctions using test equipment and hand tools, identifying and resolving issues efficiently.
Capture and document equipment data for analysis through software, photography, or written reports.
Ensure compliance with building codes, regulations, and National Electrical Codes (NEC).
Authorize work to contract resources, manage market schedules, and ensure project closeout documentation is submitted internally and to clients.
Maintain excellent customer service and communication with clients.
Work in physically demanding conditions, including lifting heavy components, working from heights, and performing ground-level tasks.
Required Qualifications & Skills:
Education:
High school diploma or equivalent required.
A degree or certification in Electrical, HVAC, Mechanical Engineering, or a related field is preferred.
Certifications & Training (Preferred):
OSHA 10/30, NFPA 70E, Electrical Safety Certification
Experience:
Prior Field Service Technician experience or a similar role in high voltage AC or DC environments.
Installation experience with AC/DC power products.
Knowledge of high voltage electrical and mechanical systems.
Skills & Abilities:
Strong problem-solving skills with a detail-oriented mindset.
Excellent ability to work independently and as part of a team.
Effective communication and interpersonal skills.
Ability to work in physically demanding environments (lifting, standing, climbing, bending for extended periods).
Willingness to travel extensively and work flexible hours.
Good driving record required.
Why Join Delta Electronics?
Delta Electronics is a leader in energy-efficient solutions, offering cutting-edge EV charging, solar, and energy storage technologies. This role provides an exciting opportunity to work on advanced electrical systems, develop industry expertise, and grow within a globally recognized company.
If you are passionate about technology, energy solutions, and hands-on fieldwork, apply now to become a Field Service Technician at Delta Electronics!
Client Services Tech 2 (Sample Receiving)
Field Technician Job 16 miles from Millbrae
About Us
Pace Analytical Services
Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.
Job Description
Client Services Tech 2 (Sample Receiving)
SUMMARY:
Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge on intermediate to complex lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas.
ESSENTIAL FUNCTIONS:
Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve more complex administration.
Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information.
Picks up, transports, and delivers samples, documents, materials, and other items as needed.
Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions.
Determines short-holds and rush samples and prioritizes based project requirements.
Provides intermediate to complex support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.
Provides various support in researching issues and developing recommendations to resolve project and customer issues.
Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs.
Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
QUALIFICATIONS:
Education and Experience:
High school diploma or equivalent AND three (3) years of sample, material, or lab administration or related experience; OR an equivalent combination of education, training, and experience.
Required Certificates, Licenses, and Registrations:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
Valid Driver's License is often required.
Required Knowledge and Skills
Required Knowledge:
Intermediate to complex principles, practices, and techniques of sample and lab administration.
Intermediate to complex principles, practices, and techniques of shipping and receiving.
Working with the daily administration and oversight of sample programs, policies, and procedures.
Safe driving principles and practices.
Intermediate to complex methods to resolve sample administrative or technical problems, questions, and concerns.
Ability to learn standard applicable organizational policies and procedures on sample, equipment, and shipping/receiving administration.
Computer applications and systems related to the work.
Principles and practices to serving as an effective project team member.
Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
Correct business English, including spelling, grammar, and punctuation.
Required Skills:
Performing intermediate to complex sample, equipment, and shipping/receiving administration duties in a variety of assigned areas.
Providing standard support within varied sampling and shipping/receiving functions.
Serving as a team member working with customers and projects.
Safely operating a motor vehicle
Operating in both a team and individual contributor environment.
Interpreting, applying, and explaining organizational policies and procedures.
Maintaining databases, forms, documents, and related informati0n.
Using initiative and judgment within established department policies and procedures.
Using tact, discretion, and prudence in working with those contacted in the course of the work.
Performing effective oral presentations to groups and peers and the department.
Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Additional Information
Benefits
80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, parental leave, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.
Equal Opportunity Employer
Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Work Schedule Monday through Friday, 8:30 AM - 5:30 PM
Field Service Technician
Field Technician Job 30 miles from Millbrae
Field Support Technician
This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.
The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job will require travel between offices (up to 150 miles)
Desired Skills & Experience
Responsibilities:
Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support
Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices
Printer break-fix and installation
Disposal, redeployment and Asset reclaim
Shipping coordination
Data Backup and Data Recovery coordination
Hardware Refresh
Warranty and Out-of-warranty repair and replacement
Depot Services
Walk Up Support
Spare parts management
Good Knowledge / handon on supporting VDI 1st level Trroubleshooting
Executive (VIP) Support
Audio and Video Support including Health Checks
Inventory and Asset Management - Depot Operations
Coordinate with external vendors for dispatch support
Identify and resolve hardware and software application conflicts
Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents
Responsible for asset tagging and entering all incoming equipment into our asset management system
Collaborate with cross functional teams to properly onboard incoming new hires
Ensure that hardware is properly assigned and updated into our management system
Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
Ensure that resolutions are consistent with company standards and policies
Requirements/Qualifications:
Prefer 3-5 years IT experience, including technical training
Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications
Experience with imaging windows 10 OS.
Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
Networked printer experience (queue creation, server maintenance, etc.)
Experience in using PC-based word processing, presentation, and e-mail software preferred
Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations
Outstanding customer service and interpersonal skills
Excellent organizational skills and ability to prioritize tasks among many competing requests
Experience working in or supporting a call center or help desk environment
MCP and or A+ Certifications
Aptitude for learning
Excellent oral and written communication skills
Ability to work in teams and in a team environment
Able to lift up to 50 pounds
Own car for transportation (mileage will be reimbursed by policy)
Valid driver's license
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Open Call - Climate Tech - Head of Commercial
Field Technician Job 5 miles from Millbrae
Pacific Search Firm partners with leading climate tech companies to place senior leadership and executive talent. With 15+ years of experience in climate tech recruiting, we've built a trusted track record of helping venture-backed startups scale from pre-revenue to successful exits.
Our clients will be hiring Heads of Commercial, Business Development and Sales positions.
We're particularly interested in connecting with commercialization leaders who have experience in energy storage, batteries, solar, energy infrastructure development and deployment, and other equivalent renewable energy hardware technologies.
If you have a background in these areas and are open to new opportunities, please reach out.
Service Technician
Field Technician Job 12 miles from Millbrae
Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!
You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment to include cooking, food preparation, ware washers, weigh wrap, baking and refrigeration.
You will typically leave from home each morning and work with minimal direct supervision at customer sites.
You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.