Field Technician
Field Technician Job 28 miles from Vallejo
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way.
General Purpose of Job:
The Field Technician is responsible for performing various field work tasks, including installation, maintenance, troubleshooting, and auditing of retail stores in order to deploy in-store digital retail media networks. The Field Technician will ensure the seamless operation of digital signage, shopper traffic counters (STCs), and other media technologies across multiple retail locations. The ideal candidate has strong problem-solving skills, technical expertise, and a commitment to delivering high-quality service.
Key Responsibilities:
Install, configure, and maintain digital signage, networking equipment, and STCs in retail environments.
Perform store audits, ensuring proper equipment placement, required mounting solutions, and device calibrations.
Troubleshoot and resolve hardware, software, and connectivity issues both remotely and on-site.
Utilize automated alerts and diagnostics to identify technical problems and implement solutions.
Provide real-time in-store support on work orders assigned by support teams, ensuring timely resolution of field service requests.
Provide real-time in-store support, including technician dispatch for escalated issues.
Ensure compliance with federal, state, and retailer specific safety standards, including operating scissor lifts for elevated installations.
Maintain accurate service records, issue logs, and resolution tracking to optimize field operations
Job Requirements:
Education:
High School education or equivalent
Experience:
Technical experience in digital signage, network installations, or field service operations.
Certificates, Licenses, Registrations:
Certified in operating scissor lifts, with knowledge of safety protocols and best practices.
Knowledge, Skills & Abilities:
Strong troubleshooting and diagnostic skills for both hardware and software.
Ability to work independently and efficiently in retail store environments.
Excellent communication and customer service skills.
Physical ability to perform installation work, including lifting 75+ pounds, climbing ladders, and working with electrical setups.
Valid driver's license and willingness to travel as needed.
Employees can be expected to be paid an hourly range of $28.00 - $34.00 / hour, based on variations in knowledge, skills, experience, and market conditions.
#LI-EK1
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug-Free Workplace
AV Field Service Technician
Field Technician Job 28 miles from Vallejo
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr
Litigation Support Technician
Field Technician Job 28 miles from Vallejo
Litigation Support Technician / Legal Assistant / ACE Litigation Specialist
ROLE
We need an experienced Litigation Support Technician to support United States Attorney's Office, Northern District of California. In this role, you will provide complex, data-intensive administrative and litigation support services to Affirmative Civil Enforcement (ACE) matters, working in conjunction with AUSAs, legal support personnel, the Automated Litigation Support unit, and the Information Technology section. This is a full-time opportunity. We can offer job security and stability, a competitive salary, and a comprehensive benefits package.
Apply today!
RESPONSIBILITIES
Provide information system analysis, data analysis, research, word processing and administrative assistance
Determine the most effective data management strategy to meet litigation needs for the team
Works with Automated Litigation Support unit staff and Information Technology staff
Diagnose and resolve litigation support computer system problems
Provide user support to other litigation support personnel
Customize databases and programs modified to meet individual user needs
Operate printers, plotters, audio-visual devises, and other analog and digital equipment
Conceptualize exhibits and complete special presentation projects
Manage process, sort, index, abstract, and coordinate large volumes of data
Assure documents are organized for automated storage and retrieval
Define data file search criteria and coding fields
Prepare of narrative summaries, charts, tables, graphs, or other visual aids to be used at hearings and trials
Assists in production of discovery
Scan, copy, upload electronic data, and create document productions from evidence repositories
Apply guidelines at the Federal, State, and local level for e-Discovery processing
Determine the placement and appearance of visual materials for the court, jury and/or witnesses
Performs work that involves communication through visual means
Assists with technology in the courtroom
Ensure computers and A/V equipment is in place in courtrooms and grand jury sessions
Prepares detailed reports, making clear conclusions regarding assigned subject matter
Scans hardcopy documents to include unitizing and the objective and subjective coding of documents
Conduct special studies and cooperates with other departments in the preparation of analyses
Control document management systems, trial presentation software, hardware, and graphics applications
Manage algorithms, Big Data, data mining, and database design and management
Experience with PowerPoint and other software applications used to create of presentation and visual aids
Evaluate existing procedures, techniques, models, and/or systems related to litigation support data management
Report and recommended solutions
EDUCATION
Bachelor's degree or 4+ years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) and/or training on database and litigation support applications
LOCATION
San Francisco, CA 94102-3495
CLEARANCE
U.S. citizenship required since this role supports the U.S. federal government
CLIENT
Department of Justice, United States Attorney's Office, Northern District of California
WORK HOURS
40 hours per week
8 hours per day
Desktop Support Technician - Onsite - San Francisco
Field Technician Job 28 miles from Vallejo
The IT Desktop Support Technician is an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and troubleshooting skills to resolve technical issues for our end users. The Desktop Support Technician will be responsible for supporting all end users relating to hardware and software, computer applications, and LAN-related issues. Day-to-day responsibilities consist of: Installing, testing, maintaining, and troubleshooting end-user workstations and interrelated hardware and software, Active Directory user management, troubleshooting of mobile devices, escalating issues accordingly, and maintaining communication with customers and technical teams.
Responsibilities
* Taking initial telephone or service ticket inquiries and troubleshooting or managing end-user hardware, software, or network problems.
* Responsible for executive-level desktop support, requiring a higher level of service.
* Utilizing Active Directory for user management and assigning users to Group Policy Objects.
* Responding to and supporting the resolution of server and network issues with Tier 3 support
* Provide 1st level client support through our help desk ticketing system.
* Recognizing and escalating more difficult problems to Tier 3 support.
* Supporting a Microsoft Windows environment, including the Windows stack, Active Directory, and hosted M365.
* Use Remote Monitoring tools and call tracking to log and route tickets.
* Imaging and Deploying Desktops and Laptops for end users.
* Creating and maintaining client-related documentation.
* Actively participating as a strategic member of the technology team, including participating in team meetings, and providing onsite support for remote IT Engineers.
* Participate in the maintenance, updates, planning, and installation of client computers and application software.
* Participate in working with the business to build automated workflows that are repetitive, replicable, and comprehensive, through continuous improvement of our processes.
* Assist the CEG compliance and cybersecurity teams to align processes with regulatory requirements.
* Facilitate the deployment of new client computer systems and application integration to support business needs.
* Assist in the coordination of planned maintenance activities to ensure IT systems are properly implemented and maintained according to best practices with as little impact to the business as possible.
* Assist in the development and maintenance of proper processes, procedures, and system documentation according to industry best practices and regulatory requirements.
Qualifications
* An associate or bachelor's degree in Information Systems or a similar field is preferred. Experience in key Information Technology abilities will be considered in lieu of a formal degree.
* 1 year of experience supporting client-side IT infrastructure and software in an enterprise environment.
* Microsoft Windows Operating Systems including M365 Support
* Strong Customer Service techniques in an IT environment
* ITIL framework
* IT Service Management Software (i.e., ServiceNow)
* Proficient in IT procurement processes and procedures
* Strong Incident skills and troubleshooting techniques.
* Exceptional work ethic and time management skills.
* Ability to work well unsupervised and/or as part of a team.
* Strong communication skills and a commitment to customer service at the executive level.
* Ability to travel 10% of the time, and on short notice.
* Participate in after-hours on-call rotation as necessary for problem resolution, and project management/installations.
Field Services Engineer
Field Technician Job 32 miles from Vallejo
Field Service Engineer - Linear Accelerators (LINAC) - $120,000-$170,000 - Maryland
A client of nGenium is searching for a talented Field service engineer to take responsibility for installation, maintenance, troubleshooting, and calibration of medical Linear Accelerators.
Overview:
Provides basic servicing, testing, and maintenance of assigned equipment according to instructions and company guidelines to ensure that customers' equipment operates efficiently at all times. Works without direct supervision.
Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner.
Oversees and maintains spare parts for assigned customers including replenishing spare parts kits for contract customers to ensure they can operate their equipment according to technical and safety guidelines with the highest level of satisfaction.
Minimum Required Skills and Knowledge:
Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment.
Sound knowledge of and professional technical experience with micro-computers/PC based systems.
Client-focused attitude.
Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken.
Any previous experience with Varian or Elekta equipment would be a bonus
Benefits:
Excellent perks + relocation support
Training opportunities
Fantastic career growth opportunities
Field Technician
Field Technician Job 28 miles from Vallejo
Akkodis is seeking a Field Technician for a 24 Months contract position with a client located in San Francisco, CA 94111. Ideally looking for applicants with a strong working knowledge or familiarity with Diagnose and repair laptops, desktops, and printers (both hardware and software issues).
Perform hardware replacements (e.g., screens, motherboards, RAM, hard drives, keyboards, power supplies). Troubleshoot and resolve network connectivity issues related to printers and computers.
comes as a plus.
Job Title : Computer Field Technician (Laptops & Printers Repair)
Location : San Francisco, CA - 94111
Duration : 24 Months
Pay Range: $32/hr - $33.33/hr on w2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors.
Job Summary:
We are seeking a skilled Computer Field Technician with expertise in diagnosing and repairing laptops and printers. The ideal candidate will provide on-site and remote technical support, troubleshoot hardware and software issues, and ensure optimal device performance. This role requires travel to customer locations to install, maintain, and repair IT equipment while delivering exceptional customer service.
Key Responsibilities:
Diagnose and repair laptops, desktops, and printers (both hardware and software issues).
Perform hardware replacements (e.g., screens, motherboards, RAM, hard drives, keyboards, power supplies).
Troubleshoot and resolve network connectivity issues related to printers and computers.
Install, configure, and update operating systems (Windows, mac OS, Linux) and drivers.
Perform routine maintenance, including cleaning, calibration, and software updates.
Configure and manage network printers and multifunction devices.
Handle warranty repairs and part replacements per manufacturer guidelines.
Maintain accurate service records and documentation.
Provide technical support and guidance to clients on best practices for device usage.
Travel to customer locations for on-site troubleshooting and repair services.
Requirements:
Proven experience in repairing laptops and printers (hardware and software).
Strong knowledge of Windows, mac OS, and basic networking.
Familiarity with common printer brands (HP, Canon, Brother, Epson, Lexmark, etc.).
Ability to diagnose issues with laser and inkjet printers, including paper jams, toner issues, and connectivity problems.
Experience with BIOS configuration, firmware updates, and device drivers.
Basic understanding of TCP/IP networking, Wi-Fi, and printer networking protocols.
Excellent problem-solving and customer service skills.
Ability to lift and carry IT equipment as needed.
Valid driver's license and willingness to travel.
Preferred Qualifications:
Certifications: CompTIA A+, Dell or HP certifications, Printer Technician certification.
Experience working in a field service technician role.
Familiarity with ticketing systems and remote troubleshooting tools.
If you are interested in this Field Technician - 24 Months Contract position with a client located in San Francisco, CA 94111 then please click APPLY NOW. For other opportunities available at Akkodis go to *************** .If you have questions about the position, please contact Mohammed Ateequddin at ************ or *******************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://***************/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Public Relations Field Leader
Field Technician Job 26 miles from Vallejo
The Bill Solar Review Team, LLC., a local, family-owned renewable energy company based in Dublin, CA. We are immediately seeking a local Field Leader in the San Francisco bay area. Our values include customer satisfaction, honesty, and social innovation toward sustainable energy for all. With a focus on decreasing energy bills for hard-working families, Solar Bill Review serves over 1,000+ families across the San Francisco Bay Area. The company aligns customers with cash, loans, and leasing options to help them transition to sustainable energy at a lower cost than paying PG&E.
Role Description
This is a full-time on-site, local Bay Area of California role for a Direct Sales Field Leader located in the East and South Bay Areas. The Direct Sales Field Leader will be responsible for leading the sales team, ensuring customer satisfaction, providing training, and achieving sales targets.
Qualifications
Communication and Customer Service skills
Customer Satisfaction and Sales experience
Training skills
Strong leadership and team management abilities
Experience in the renewable energy industry is a plus
Industry
Renewable Energy Semiconductor Manufacturing
Employment Type
Full-time
Field Service Technician
Field Technician Job 17 miles from Vallejo
Field Service Technician
Location: Concord, CA (Travel can be from 15 minutes - 2 hours around the Bay Area. reimbursement of .70 cents per mile)
Duration: 3-month contract
PR: $28-$32/hr
Must Haves:
3+ years of experience in a PC Technician/Field Tech role
Thorough knowledge of computer systems & IT Components
Experience supporting enterprise IT environments
Experience w/ remote PC troubleshooting
LAN/WAN network troubleshooting
Printer support experience
Understanding of internet security and data privacy principles
Willingness to travel (50%) - there will be mileage/expense reimbursement
Plusses:
Relevant certifications (CompTIA, A+, CCNA, etc.)
Day to Day:
Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be traveling around the bay area and will be responsible for supporting PC/Hardware issues for all branch locations from the Bay Area to Sacramento. The primary need will be to support the conversion of the current branches (bank they bought) to the clients branches from a technology perspective. They would play a role in back of the house setup such as the IDF closet that includes routers, servers, racks, UPS's, patching, etc. also, front of the house which would include workstation setup that includes desktop/Laptop setup with the appropriate peripherals. This is not limited to just the above-mentioned items but would be branch IT related technologies.
Field Service Technician
Field Technician Job 46 miles from Vallejo
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Job Summary:
Delta Electronics is seeking a dedicated Field Service Technician (FST) to join our team. This role requires a strong, physically fit individual who is comfortable working outdoors 90% of the time and has a strong desire to learn and grow in the installation, operation, and maintenance of EV, PVI (Solar), PCS, and Energy Storage Products. The FST will be responsible for troubleshooting, maintaining, and repairing electrical systems, ensuring optimal performance and customer satisfaction.
Key Responsibilities:
Perform installation, operations, and maintenance of EV, PVI (Solar), PCS, and Energy Storage products.
Conduct routine troubleshooting, maintenance, and repairs to restore EV, Solar, and Energy Storage systems to baseline operating conditions.
Provide on-site technical support for electricians and contractors installing new equipment, diagnosing and repairing issues as needed.
Handle inbound technical support calls from engineers or customers, providing remote troubleshooting and activation of newly installed site equipment.
Follow up on email-reported issues and interface with customers to gather necessary details for troubleshooting.
Test electrical systems and circuit continuity using devices such as ohmmeters, voltmeters, and EV charging test sets to ensure safety and compatibility.
Remove and replace defective components, ensuring system reliability.
Configure and support electronic and digital monitoring/control devices (e.g., network routers, modems, cellular signal repeaters).
Work closely with Technical Support Engineers to diagnose malfunctions using test equipment and hand tools, identifying and resolving issues efficiently.
Capture and document equipment data for analysis through software, photography, or written reports.
Ensure compliance with building codes, regulations, and National Electrical Codes (NEC).
Authorize work to contract resources, manage market schedules, and ensure project closeout documentation is submitted internally and to clients.
Maintain excellent customer service and communication with clients.
Work in physically demanding conditions, including lifting heavy components, working from heights, and performing ground-level tasks.
Required Qualifications & Skills:
Education:
High school diploma or equivalent required.
A degree or certification in Electrical, HVAC, Mechanical Engineering, or a related field is preferred.
Certifications & Training (Preferred):
OSHA 10/30, NFPA 70E, Electrical Safety Certification
Experience:
Prior Field Service Technician experience or a similar role in high voltage AC or DC environments.
Installation experience with AC/DC power products.
Knowledge of high voltage electrical and mechanical systems.
Skills & Abilities:
Strong problem-solving skills with a detail-oriented mindset.
Excellent ability to work independently and as part of a team.
Effective communication and interpersonal skills.
Ability to work in physically demanding environments (lifting, standing, climbing, bending for extended periods).
Willingness to travel extensively and work flexible hours.
Good driving record required.
Why Join Delta Electronics?
Delta Electronics is a leader in energy-efficient solutions, offering cutting-edge EV charging, solar, and energy storage technologies. This role provides an exciting opportunity to work on advanced electrical systems, develop industry expertise, and grow within a globally recognized company.
If you are passionate about technology, energy solutions, and hands-on fieldwork, apply now to become a Field Service Technician at Delta Electronics!
Field Service Technician 4
Field Technician Job 40 miles from Vallejo
We are hiring a skilled Field Service Technician II to add to our Lifecycle Services team! This position is located in Union City, CA (SFO), and the ideal candidate will live within a 30-min driver radius. The role requires experience in the preventative maintenance, repairs, and parts replacement for conveyor systems within material handling. NPI is a well-established company, with an amazing team of talented technicians throughout the U.S.
We are looking for a highly motivated individual capable of maintaining sorting equipment to achieve optimal uptime. In the event of a problem, you must be capable of troubleshooting Hardware and Software issues. Our goal is to provide the fastest resolution possible in order to get the equipment back in safe operations. If you feel you meet these requirements, and can be a contributing member to a great team, please submit your resume.
Quickly and efficiently resolve customer issues to maintain maximum uptime.
Maintain customer equipment by scheduling and performing regular preventive maintenance inspections on equipment;
Work with support personnel to install new equipment and perform equipment upgrades,
Properly control company assets by managing parts inventory and on-site tools.
Maintain an exceptional level of customer satisfaction by communicating in a cooperative and supportive manner.
Promptly review service updates/bulletins and take recommended action on same, installation/retrofit instructions, system machine schematics, etc.
Continue to enhance value to company by staying technically current, i.e. attending continuing education courses in such areas as: networking and software, etc.
Respond to emergency and non-scheduled calls for service 24/7 within established response time goals
Provide technical support and training to less experienced Site Technicians
Look for new ways to improve the timeliness and quality of the level of service provided.
Be knowledgeable in customer processes and procedures, including sort plans, IMB requirements etc.
Be knowledgeable in a full understanding of the methods used for generating paperwork and dispatching product.
Job Qualifications
Reliable transportation
Flexible to work and be available onsite, including nights, weekends, and Holidays (as needed)
Strong electronics/electrical background
Solid mechanical knowledge
Ability to apply software skills and knowledge to our equipment
Ability to use hand and power tools and measuring equipment i.e. oscilloscopes, DMM, etc. Ability to read technical drawings and documentation
Full range of motion and unrestricted mobility.
Ability to lift 50-75lbs.
Good problem-solving and troubleshooting skills
Good time management skills
Strong customer relations skills
Clear and concise verbal and written communications
Ability to carry out detailed written and verbal instructions independently
Ability to persuade/influence others in sensitive/confrontational situations
Basic computer skills: DOS, Windows, UNIX, Microsoft Office
EXPERIENCE:
High school graduate or equivalent
Prefer a 2-year degree or certification in electronics/advanced mechanics/software training
1+ years related industry/equipment experience
Will consider an equivalent combination of education and experience.
Field Services Engineer
Field Technician Job 28 miles from Vallejo
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Service Engineer
Field Technician Job 28 miles from Vallejo
Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.
Summary/objective
Field Service Engineers (FSEs) represent the company working in customer laboratories throughout their assigned region and nationwide as needed. FSEs provide service for histology laboratory equipment addressing any needs, concerns, and questions they might have. Working with their assigned Service Coordinator, coordinate schedule with customer and maintain communication regarding estimated time of arrival, job status, equipment status, and time of completion and departure from account along with their direct manager and the customer. Perform all service calls to the Avantik standards of training and protocol ensuring they are upholding company core values at all times.
Essential functions
Perform emergency repairs and preventative maintenance according to Avantik service levels and the documented PM protocols.
Maintain possession of proper parts inventory necessary for emergency repairs and PM tasks.
Evaluate client labs for additional service opportunities.
Compile necessary service reports for repairs and PM date stickers for all instruments service.
Coordinate schedule with client and maintain communication regarding estimated time of arrival.
Record service reports and send to Service Coordinator electronically at the time of service while onsite at the customers location.
Follow up with Service Coordinator to ensure service documentation is up to date and complete.
Restock inventory as parts become available. Take physical inventory of warehouse as requested.
Review service schedule for upcoming week and plan accordingly.
Attend scheduled FSE meetings as required.
Coordinate all quotes with the office staff.
Generate equipment sales/service/repair leads
Generate sales leads by watching for potential consumable solutions, by attentively observing client needs while on-site.
Follow up on any pending contract renewals and PM jobs that have not yet been closed.
Report service issues and/or customer feedback to your manager.
Maintain an organized service vehicle ensuring successful site visits for upcoming week.
Competencies
Basic mechanical aptitude and skills
Time management skills
Basic PC skills
Solid verbal and written communication skills
Team player
Negotiation skills
Ability to interpret schematics and illustrated parts drawings
Ability to lift 50 pounds and stand for long periods of time
Manual dexterity, hand-eye coordination
Travel required
Travel is required to provide service at customer locations.
Travel by driving or flying is required based on the needs of the business.
Overnight stays are required on an as needs basis to complete service needs of the customer.
Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.
Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.
Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more.
Learn more at ******************
Avantik is an Equal Opportunity Employer.
Field Service Technician - Battery Storage Systems
Field Technician Job 28 miles from Vallejo
About Sungrow
Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: *********************
The Position:
This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.
Essential Duties and Responsibilities:
Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.
Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers
Perform and/or lead Preventive Maintenance projects as needed
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Provide feedback to the engineering team on possible mechanical and electrical design improvements
Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
Work with customer EMS/SCADA engineers to set-up systems communication and parameters
Create Field Service procedures if there is not available for trouble-shooting, and maintenance
Participate on training material some customers as requested but the Training Manager
Research alternative components that can be used in the field
Coordinate with R&D engineering in China if required help during troubleshooting
Take the lead in some projects such as upgrades or retrofit as well as commissioning
Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Minimum Requirements:
7 plus years of overall experience in engineering filed
3 years of experience in Battery Storage systems and 2 years for solar inverters
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NSPA70A, Electrical Safety
Education or Desired License and Certificates:
Bachelor's degree in Engineering from accredited university or college
Renewable industry experience is required
Power Electronics experience is required
Competencies
Technical problem solving/analytical skills
Self-starter, strong initiatives and an excellent communicator
System and product level mindset
Detailed-oriented nature and strong initiative
Strong technical support focus and a service oriented individual both with Sales team and customers
Travel
80% Plus
Work Location and Status:
Full time, San Francisco, CA area
No visa/legal sponsorship
Compensation:
Compensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.
Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.
Field Service Engineer- California
Field Technician Job 28 miles from Vallejo
FIELD SERVICE ENGINEER
At Infors USA manufactures and sells instruments for life science and biotechnology research and production. Our products include the industry leading Multitron incubation shakers and bioreactors for cell culture and microbial fermentation. Much of what we have been building in the last year has gone straight to COVID-19 research and production. We are a growing company seeking a Field Service Engineer to become a part of our team here in Annapolis Junction, Maryland.
POSITION SUMMARY
Field Service Engineer must be mechanically inclined, extremely dependable, and trustworthy. They should be comfortable working independently and have excellent communication skills. In this role, the Field Service Engineer is responsible for installation and training, troubleshooting, repairs, preventative maintenance, and emergency service to our customers by performing requested duties. This position requires an extremely perceptive person, who can relate to individuals at all levels, must be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job, conduct diagnosis of faults, perform maintenance, and repairs to all types of Infors-HT equipment in a safe, timely and professional manner by returning equipment to operational service. The Field Service Engineer must possess superb customer service skills and the ability to diagnose and solve problems from non-technical descriptions provided by their customers.
Responsibilities
Carry out diagnosis of faults, the maintenance, and repairs to all types of Infors-HT equipment in a safe, timely and professional manner and return equipment to operational service.
Follow all company's filed procedures and protocols.
Build positive relationships with customers.
Comprehend customer requirements and make appropriate recommendations/briefings.
Provide service and customer support during field visits or dispatches.
Manage all on-site installation, repair, maintenance, and test tasks.
Ensure all work is undertaken to a high-quality standard and adhere to all quality standard regulations.
Document service and installation actions by completing forms, logs, and records.
Produce timely and detailed service reports.
Complete technician comments in a timely manner for the assigned work and turn in necessary paperwork.
Tie workflow to schedule.
Diagnose errors or technical problems and determine proper solutions.
Report breakdown root causes, equipment faults and concerns to management.
Help to maintain company vehicles and keep tools in proper working condition. Keep accurate parts inventory.
Operate vehicle in a safe manner and use field automation systems.
Assist with the moving, installation or repositioning of machines and equipment.
Cooperate with technical team and share information across the organization.
Update job knowledge by participating in educational opportunities; reading professional publications.
Build positive relationships with customers.
Diagnose and support entire machine systems and assist customers with the field operation and adjustments.
Work as part of a cohesive team within Infors to meet customer needs.
Follows all safety practices of the organization when completing work assignments.
Undertake special projects as required.
Keep up with current and developing manufacturing and engineering trends regarding maintenance.
Maintain knowledge on existing products and pursue additional technical and product knowledge by actively participating in training programs. This includes manufacturing and on-the-job training.
Maintain communication with the customer and answer questions relative to the work being performed. Make recommendations for additional work that needs to be completed.
SKILLS & EXPERIENCE
Qualifications
High School diploma or equivalent.
Associate degree (A. A.) or equivalent from two-year college or technical school.
Six months to one-year related experience and/or training; or equivalent combination of education and experience.
#J-18808-Ljbffr
AV Field Service Technician
Field Technician Job 32 miles from Vallejo
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr
Field Services Engineer
Field Technician Job 46 miles from Vallejo
Field Service Engineer - Linear Accelerators (LINAC) - $120,000-$170,000 - Maryland
A client of nGenium is searching for a talented Field service engineer to take responsibility for installation, maintenance, troubleshooting, and calibration of medical Linear Accelerators.
Overview:
Provides basic servicing, testing, and maintenance of assigned equipment according to instructions and company guidelines to ensure that customers' equipment operates efficiently at all times. Works without direct supervision.
Provide phone support/remote assistance to customers and to Field Service Engineers as required to achieve resolution of service needs in a timely manner.
Oversees and maintains spare parts for assigned customers including replenishing spare parts kits for contract customers to ensure they can operate their equipment according to technical and safety guidelines with the highest level of satisfaction.
Minimum Required Skills and Knowledge:
Expert professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment.
Sound knowledge of and professional technical experience with micro-computers/PC based systems.
Client-focused attitude.
Articulate and skilled in interpersonal communication; fluency in the local language and in English, both written and spoken.
Any previous experience with Varian or Elekta equipment would be a bonus
Benefits:
Excellent perks + relocation support
Training opportunities
Fantastic career growth opportunities
Field Services Engineer
Field Technician Job 32 miles from Vallejo
We're seeking a highly motivated Field Service Engineer to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.
Must be located in the San Fransico Bay area
Responsibilities:
Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
Provide comprehensive training to customers on the proper use and operation of equipment.
Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
Oversee and manage assigned vehicle inventory.
Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
Schedule installations, preventative maintenance visits, repairs, and other field service activities.
Provide occasional phone support and triage technical inquiries.
Maintain accurate and up-to-date service records and generate timely reports.
Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
Utilize established escalation processes to address customer service delivery concerns.
Maintain and ensure proper calibration of tools and testing equipment.
Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.
Qualifications:
Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
Prior experience in the medical device industry is a plus.
Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
A track record of successfully troubleshooting and resolving customer concerns.
Strong work ethic with a commitment to reliability and accountability.
Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
Ability to thrive in a fast-paced, independent, and results-driven environment.
Resourceful, with a capacity for self-directed work and the ability to learn quickly.
Excellent time management skills with the ability to adapt to changing priorities.
Strong decision-making, problem-solving, and creative thinking abilities.
Meticulous attention to detail.
Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
Maintains high ethical standards and demonstrates trustworthiness.
Physical Requirements and Working Conditions:
Possession of a valid driver's license with a clean driving record.
Ability to secure a rental car when required.
Possession of a valid passport and willingness to travel to Canada and Europe.
Ability to travel on short notice and potentially stay overnight for work assignments.
Please note we are not able sponsor visas and are not working C2C with this position - all outreach will not be acknowledged.
Field Service Engineer
Field Technician Job 32 miles from Vallejo
Our mission is to exceed our customers' expectations as their most reliable, innovative, and trusted lab resource. We achieve this by partnering with customers to solve their most pressing day-to-day challenges and always holding ourselves to a higher standard of product quality, exceptional service, and unmatched support.
Summary/objective
Field Service Engineers (FSEs) represent the company working in customer laboratories throughout their assigned region and nationwide as needed. FSEs provide service for histology laboratory equipment addressing any needs, concerns, and questions they might have. Working with their assigned Service Coordinator, coordinate schedule with customer and maintain communication regarding estimated time of arrival, job status, equipment status, and time of completion and departure from account along with their direct manager and the customer. Perform all service calls to the Avantik standards of training and protocol ensuring they are upholding company core values at all times.
Essential functions
Perform emergency repairs and preventative maintenance according to Avantik service levels and the documented PM protocols.
Maintain possession of proper parts inventory necessary for emergency repairs and PM tasks.
Evaluate client labs for additional service opportunities.
Compile necessary service reports for repairs and PM date stickers for all instruments service.
Coordinate schedule with client and maintain communication regarding estimated time of arrival.
Record service reports and send to Service Coordinator electronically at the time of service while onsite at the customers location.
Follow up with Service Coordinator to ensure service documentation is up to date and complete.
Restock inventory as parts become available. Take physical inventory of warehouse as requested.
Review service schedule for upcoming week and plan accordingly.
Attend scheduled FSE meetings as required.
Coordinate all quotes with the office staff.
Generate equipment sales/service/repair leads
Generate sales leads by watching for potential consumable solutions, by attentively observing client needs while on-site.
Follow up on any pending contract renewals and PM jobs that have not yet been closed.
Report service issues and/or customer feedback to your manager.
Maintain an organized service vehicle ensuring successful site visits for upcoming week.
Competencies
Basic mechanical aptitude and skills
Time management skills
Basic PC skills
Solid verbal and written communication skills
Team player
Negotiation skills
Ability to interpret schematics and illustrated parts drawings
Ability to lift 50 pounds and stand for long periods of time
Manual dexterity, hand-eye coordination
Travel required
Travel is required to provide service at customer locations.
Travel by driving or flying is required based on the needs of the business.
Overnight stays are required on an as needs basis to complete service needs of the customer.
Avantik is an integrated medical products and services company delivering superior quality instruments, reagents, consumables, and service to the anatomic pathology market consisting of hospital, reference, and physician office laboratories in the US. The company is headquartered in Montville Township, NJ.
Avantik's experienced team and consultative partner approach integrates consumables, service, equipment, and education so that labs focus on what matters most - having everything under control in their laboratory to deliver fast and accurate diagnoses. Avantik offers a full line of consumables and reagents for the histology lab sourced and private label Avantik branded and by distribution of other brands. Avantik has serviced all brands of OEM histology lab equipment for over 40 years and offers best-in-class responsiveness and an industry leading 97% first time fix-rate.
Avantik offers a team orientated, customer service focused environment with competitive compensation, bonus programs, medical (company covers 80% of the cost), dental and vision insurance, 401K (with a match) and more.
Learn more at ******************
Avantik is an Equal Opportunity Employer.
Field Service Technician - Battery Storage Systems
Field Technician Job 32 miles from Vallejo
About Sungrow
Sungrow Power Supply Co., Ltd. (“Sungrow”) is a global leading PV inverter and ESS provider with 515 GW of power electronic converters installed worldwide as of December 2023. Founded in 1997 by University Professor Cao Renxian, Sungrow leaders in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and ESS for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions, and renewable hydrogen production systems. With a strong 27-year track record in the PV space, Sungrow products power in 170 countries and regions worldwide. For more information about Sungrow, visit: *********************
The Position:
This is a very dynamic and fast-track position reporting to the Field Service Supervisor. The position will be the key member of service team. This position will also be the technical point of the contact person to support sales teams for commercial, industrial and utility-scale businesses.
Essential Duties and Responsibilities:
Perform as a lead on more complex field engineering assignments for Battery Storage and PV applications.
Perform pre-commissioning and commissioning of Battery storage systems (AC & DC couple) and PV solar inverters achieving the milestones agreed with utility scale customers
Perform and/or lead Preventive Maintenance projects as needed
Perform a variety of engineering assignment involving technology applications involved in the installation, operation, testing and maintenance of central and string solar inverter
Perform electrical and electronic troubleshooting and testing of solar inverters and its components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed
Perform and/or troubleshooting in your region assigned to investigate solar plant issues such as DC arrays grid faults, inverter design issues, and utility grid transients
Provide feedback to the engineering team on possible mechanical and electrical design improvements
Lead upgrade projects (software and hardware) in the field and interact with customers to explain the technical scope of the project
Work with customer EMS/SCADA engineers to set-up systems communication and parameters
Create Field Service procedures if there is not available for trouble-shooting, and maintenance
Participate on training material some customers as requested but the Training Manager
Research alternative components that can be used in the field
Coordinate with R&D engineering in China if required help during troubleshooting
Take the lead in some projects such as upgrades or retrofit as well as commissioning
Independently performs a range of field service tasks involving communication with Factory Engineering and Customer's solar plant engineer
Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar plants
Help on the repair activities in the Service center
Prepare, deliver and submit field reports to customer and management
Support development of technical proposal and provide comments on the technical content and level of effort of the proposed scope of work
Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alterative, and provide recommendations
Minimum Requirements:
7 plus years of overall experience in engineering filed
3 years of experience in Battery Storage systems and 2 years for solar inverters
Must possess the ability to work with test equipment and hand tools as required
Must possess customer service, problem-solving skills, and possess decision making and analytical skills
Must possess effective written and verbal communication skills
Must be able to closely follow instruction and pre-established procedures/SOP to perform the ductions of the job
Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
OSHA, NSPA70A, Electrical Safety
Education or Desired License and Certificates:
Bachelor's degree in Engineering from accredited university or college
Renewable industry experience is required
Power Electronics experience is required
Competencies
Technical problem solving/analytical skills
Self-starter, strong initiatives and an excellent communicator
System and product level mindset
Detailed-oriented nature and strong initiative
Strong technical support focus and a service oriented individual both with Sales team and customers
Travel
80% Plus
Work Location and Status:
Full time, San Francisco, CA area
No visa/legal sponsorship
Compensation:
Compensation commensurate with experience
Competitive benefits package and employee programs
Strong personal and company growth opportunities
For candidates in the states of California, Colorado, New York and Washington, the anticipated annual base pay for this role is between $36 - $40 per hour. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.
Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements.
AV Field Service Technician
Field Technician Job 46 miles from Vallejo
The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.
Essential Duties and Responsibilities
Read and interpret electronic schematics and architectural blueprints
Perform preventative maintenance visits to help maintain a stable client-based system
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans
Take responsibility to accurately complete job documentation as needed
Field installation of control programs (AMX / Crestron/Firmware) - upload and download capability
Field service support of networked devices (Routers, IP Protocols, etc.)
Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable, installing connectors, mounting projectors and hanging ceiling mounts
Provide necessary training and support for next level service technicians
Provide end-user client training as needed
Adhere to and understand OSHA standards for all phases of the job
Setup and troubleshoot various video codecs/video teleconferencing systems
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Ability to manage small to medium projects
Ability to solder & crimp connectors
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Must be in the Union or willing to register
Minimum of 1 - 3 years of audiovisual integration experience preferred
Formal education in Electronics or related field preferred
Minimum of a High School Diploma or equivalent preferred
Preferred external training:
OSHA 30-Hour Construction Course
Avixa (InfoComm) Quick Start to the Audio-Visual Industry
Avixa (InfoComm) CTS General Certification
AMX Intro to Networking for AV Professionals
Crestron Professional Installation
Exton AV Associate Certification
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Direct Reports
This position does not have direct reports
Work Hours
40 hours - Mon - Fri, be flexible to work after hours and weekends when required.
AVI-SPL reserves the right to alter work hours and work location as deems necessary.
AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran Protected
VEVRAA Federal Contractor
Pay Type: Hourly
$60.73/hr