Supervisor jobs at Fiesta Mart - 45 jobs

Lead the effective execution of all plant maintenance and assigned projects, in support of safety, quality and continuous improvement. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Bachelor's Degree a related field or 5 years of progressive experience in maintenance supervision * Experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force * Functional knowledge and use of Microsoft Office and CMMS * Proven leadership skills * Excellent communication skills * Strong analytical ability * Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), and EPA and OSHA requirements Desired * Other Bachelor s degree in mechanical, electrical or chemical engineering * Experience in continuous improvement activities * Plant maintenance supervisor * Ensure a safe, efficient and effective use of all supervised craft resources * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations * Direct mechanics in the performance of approved maintenance work including quality control, duration, cost and thoroughness * Assign and inspect all planned preventative maintenance (PPM) work orders * Review available planned job packages for completeness and correctness; refine and finalize labor, materials, parts, methods and priorities * Identify, arrange and track the skills training and development needs of each team member; ensure prompt assignment of mechanics to specific jobs relative to individual abilities * Ensure that good housekeeping and safe work practices are followed throughout the facility * Clean shop areas daily, including spare parts room and offices * Provide support and leadership in troubleshooting equipment * Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS) * Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements * Accountable to the Kroger Manufacturing Food Safety and Quality Principles * Must be able to perform the essential job functions of this position with or without reasonable accommodation * Must be able to work around ingredients and/or finished products known to contain food allergens

Lead the effective execution of all plant maintenance and assigned projects, in support of safety, quality and continuous improvement. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Bachelor's Degree a related field or 5 years of progressive experience in maintenance supervision - Experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force - Functional knowledge and use of Microsoft Office and CMMS - Proven leadership skills - Excellent communication skills - Strong analytical ability - Knowledge of Food Safety Principles, Good Manufacturing Practices (GMP), and EPA and OSHA requirements Desired - Other Bachelor s degree in mechanical, electrical or chemical engineering - Experience in continuous improvement activities - Plant maintenance supervisor - Ensure a safe, efficient and effective use of all supervised craft resources - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations - Direct mechanics in the performance of approved maintenance work including quality control, duration, cost and thoroughness - Assign and inspect all planned preventative maintenance (PPM) work orders - Review available planned job packages for completeness and correctness; refine and finalize labor, materials, parts, methods and priorities - Identify, arrange and track the skills training and development needs of each team member; ensure prompt assignment of mechanics to specific jobs relative to individual abilities - Ensure that good housekeeping and safe work practices are followed throughout the facility - Clean shop areas daily, including spare parts room and offices - Provide support and leadership in troubleshooting equipment - Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS) - Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements - Accountable to the Kroger Manufacturing Food Safety and Quality Principles - Must be able to perform the essential job functions of this position with or without reasonable accommodation - Must be able to work around ingredients and/or finished products known to contain food allergens

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low cost products and services. We're committed to the growth, development, and training of our Partners, while continually achieving superior levels of service. As a Maintenance Team Leader I, you'll support Plant teams in achieving superior self-manufactured products and develop and train Partners to meet our commitment to superior service levels. You'll ensure Plant preventive and predictive equipment / facility maintenance and develop and maintain a repair manual library. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... strong leadership skills? HEAD FOR BUSINESS... working knowledge related to industry compliance, HACCP, USDA, OSHA, etc.? PASSION FOR RESULTS... drive to lead and motivate others? We are looking for: * a related degree or comparable training or experience What is the work? Management: * Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters * Coaches / trains / develops non-exempt Partners, as directed by Technology Leader * Routinely offers performance feedback; administers performance management appraisals as required * Reviews daily labor schedule requirements; balances staffing levels and overtime as needed; eliminates barriers that prevent Partners from achieving Team goals * Executes tactical and strategic plans and initiatives that impacts maintenance team Partners; gains support for / commitment to those plans * Implements / enhances plans as needed to achieve Team goals; coordinates efforts of Partners to meet Team goals; reviews results daily with Team * Identifies / eliminates Muda (e.g., overproduction waste, excess transportation, excess inventory, excess motion, waiting, over processing, defects, underutilized people) * Identifies / remains actively involved in critical situations; gains input and provides updates to appropriate Leader as needed * Administers Partner certification in preventive and predictive maintenance * Provides input to Technology Leaders on staffing levels; gains commitment from the Team; initiates job requisitions; sources / interviews candidates * Identifies / develops Maintenance Team Coordinators * Becomes personally involved in every Partner injury * Assists / supports Technology Leader in developing and implementing a comprehensive skills and training program for Maintenance Partners Compliance / Maintenance: * At a team level, monitors established practices to ensure Team Partner compliance with internal / external policies, procedures, guidelines, and governance * Ensures Partner compliance with Plant Safety Program, work instructions, standards, and product specifications * Ensures facility and equipment comply with all local, state, and federal regulations * Ensures all preventive maintenance is done timely and accurately and meets highest maintenance standards * Executes preventive maintenance schedule to ensure proper maintenance of equipment to meet customer demand efficiently and effectively * Ensures production and ancillary equipment are maintained in like-new condition * Ensures correct parts ordering and inventory to conduct scheduled maintenance * Generates reports to effectively communicate maintenance status and scheduled activities * Executes / audits the Preventive & Predictive Maintenance Program to improve and move toward a total Plant maintenance concept What is your background? * A related degree or comparable formal training, certification, or work experience * 1+ years of related experience (preferred) * Experience in high-performance work team concepts * Successful completion of MWT ATL Program and SORM Do you have what it takes to be a fit as a Maintenance Team Leader at H-E-B? * Advanced knowledge of maintenance work / skills * Working knowledge of compliance requirements in the industry, EEOC, and employment laws * Working knowledge of HACCP, USDA, OSHA, FDA, and state weight and measure requirements * Knowledge of operating statements, inventory reports, regulatory reports, CIP computer systems, PLC system, TINA, general computer operations, and financial reports related to one functional area * Strong verbal / written communication and presentation skills * Strong leadership skills * Strong analytical, troubleshooting, and decision-making skills * Strong skills operating internal / external software systems * Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail * Ability to coach and develop others * Ability to lead and motivate non-exempt Partners * Ability to read schematics and blueprints Can you... * Travel by car or plane with overnight stays * Work flexible and/or rotating schedules, including overnights, weekends, and holidays * Occasionally lift 20 lbs or more * Stand, stoop, walk, bend, and climb, with or without accommodations * Work on production floors that are wet and slippery due to product, water, and chemical residues * Work in facilities with inside temperatures ranging from -35 to 130 degrees * Work around gaseous materials, including cleaning and sanitation agents and ammonia for refrigerant systems * Work in facilities with noise level ranges from normal to 100 db 06-2021

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an Overnight Coverage Lead at H-E-B, you'll support Store leadership by providing primary overnight coverage and monitoring Partners, departments, and total-Store safety and sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... interpersonal skills? HEAD FOR BUSINESS... ability to think quickly to problem-solve? PASSION FOR RESULTS... drive to maintain smooth overnight operations, even in stressful situations? We are looking for: * 6+ months of related experience * problem solving and decision-making skills * ability to support large groups of Partners What is the work? Store Lead Operations: * Connects / checks in with overnight Partners throughout the Store * Maintains Store conditions and overnight operations * May direct work; addresses complaints; resolves issues * Follows up on production plans and execution of supporting processes * May oversee / support / coach overnight Partners and teams (e.g., Stocking, Overnight Sanitation, TSST, Production Teams) in lieu of or in addition to respective Leads * Provides oversight on product handling; ensures handling and cold chain are not damaging product * Assists with receiving inventory; loads / unloads / moves product * Applies best practices and H-E-B SOP guidelines * Ensures successful communication of overnight operations to daytime Leader * Communicates daily with Store coverage on total store overnight operations Customer Service: * Assists with customer complaints; collaborates with department Managers or Store Leaders as appropriate * Provides / coaches on superior customer service * Ensures all overnight point of sale transactions are successfully processed; troubleshoot as needed Compliance / Sanitation / Safety: * Addresses customer and Partner accidents * Coordinates compliance with department and Store operating procedures * May oversee / ensure cleaning and sanitizing of sales floor, display cases, prep areas, and equipment in lieu of respective team Lead * Manages / confirms facility and equipment (including refrigeration) are properly maintained and in good repair; troubleshoots facility and equipment issues * Completes time and temperature checks to ensure timely response to refrigeration issues * Executes emergency management procedures according to company policy * Handles product integrity and Partner safety * Confirms compliance with sanitation SOPs / guidelines * Complies with SOPs related to security, receiving / wareroom, and safety * Oversees compliance with federal, state, and H-E-B regulations for product freshness, food safety, refrigeration, sanitation * Performs supervisory responsibilities in accordance with policies and applicable laws What is your background? * Minimum age 18 (mandatory) * 6+ months of related experience * Experience leading / supporting an overnight team, or large teams in other business areas (preferred) * Completion of forklift / power jack training (upon hire) Do you have what it takes to be a fit as an H-E-B Overnight Coverage Lead? * Knowledge of department production stations, including quality standards, set-up, operation, cleaning, and all equipment maintenance * Problem solving and decision-making skills * Interpersonal skills * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to communicate effectively with customers and/or groups of Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to support large groups of Partners Can you - * Constantly* walk, reach at waist, grasp * Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to cold/hot, ambient temperatures, loud noise and wet conditions * Demonstrate the ability to lift 85 lbs, and manage in excess of 85 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 07-2023

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS)

Responsibilities Central Market needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. Become one of the first Department Leads in our Store eCommerce business! As a Lead in Curbside, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non Perishable eCommerce merchandise areas are clean and free of debris, provide a well-stocked and maintained department while providing superior customer service, and act as Department Leader in the absence of the Manager. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... willingness to train and supervise others? We are looking for: * experience as an in-store shopper or similar role * superior customer service skills * ability to work in a fast-paced environment What is the work? Management / Training: * May serve as backup to department manager and typically works opposite shift to manager * Coordinates Department activities in the absence of the lead or manager * Reviews and maintains retail control paperwork for eCommerce * Provides feedback on current process and procedures for future needs of the business * Communicates with Manager or Store Leadership on any issues or concerns as they arise * Supervises, coaches, develops, and trains eCommerce team * Directly supervises 2 - 3 employees in the department in absence of Department Manager * Builds relationships by fostering teamwork * Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion * Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location * Minimizes shrink through careful handling of product * Achieves productivity standards * Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, to retrieve orders for Customers, review customer orders, and communicate changes and / or adjust orders * Performs Representative and Specialist duties as needed Customer Service: * Provides excellent customer service by phone when reviewing orders with Customers' suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed * Packages, transports, and loads groceries and merchandise from the Store to the Customer's vehicle * Models superior customer service for other Partners Sanitation / Stocking / Food Safety: * Gathers baskets and picks up trash inside and outside eStore as needed * Maintains and stocks bag areas * Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks * Loads, unloads, and moves heavy, bulky products to support eCommerce order selection * Maintains standards for safety and sanitation * Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation What is your background? * Must be 18 years of age * Education from a college or technical school, or high school diploma (or GED) and one year of related experience * 1 year of experience as an In-Store Shopper, Specialist, or similar experience preferred Do you have what it takes to be a fit as a Central Market eCommerce Lead - Curbside? * Superior customer service skills * Basic communication skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals * Ability to write routine reports and correspondence * Ability to speak effectively before groups of Customers or employees of organization * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations * Ability to prioritize and handle cross-functional tasks * Ability to work a flexible schedule * Ability to use material-handling equipment and maintain license (required) Can you... * Perform in a fast-paced work environment which requires detailed work and precision? * Work with Customers and stay attentive to their needs? * Work a flexible schedule, based on business needs? (required) * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms * Occasionally be exposed to cold conditions, wet conditions, and loud noises * Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements * Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs * While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 12-2016

Responsibilities Supervise Reset Merchandising Partners who perform merchandising resets and small fixture installations supporting new store construction and store remodels. Store fixture installations include floor fixtures and other store display equipment. Receives predetermined work assignments that are subject to a moderate level of control and review. KEY RESPONSIBILITY & ESSENTIAL FUNCTIONS * Supervises the work of Reset Merchandiser partners and follow up with different stakeholders as necessary. Check work as necessary to ensure planogram (POG) integrity. * Supervise the crew during reset/remodel, meeting time expectations while maintaining work quality and safety. * Acts as advisor to direct reports to resolve technical problems. * Responsibility for hiring, termination, performance appraisals, and pay reviews. Communicates the state of the team (performance, operations, morale, department needs) to Leader. * Develops and administers schedules. Sets day-to-day objectives for work team and ensures work is performed consistently within existing policies and procedures. * Interacts daily with direct reports and peer leaders. * Merchandises products effectively. Communicates with vendors. * Works within established guidelines, processes, and procedures. May recommend improvements to achieve team goals. Providing input in managing costs related to the team/department. * Ensure arrangement and placement of products on the shelves in accordance with blueprints and plan-o-grams (POGs). * Uses technology and data to manage inventory and Product Shelf Assignments, tags, and POGs. * Responsible for compliance with all safety program requirements * Ensure partners are providing exemplary customer service at the stores: * Greet customers. * Guide them to the right section depending on their needs. QUALIFICATIONS & KEY REQUIREMENTS Directly supervises and advises hourly, entry-level hourly Partners, setting day-to-day objectives, assigning tasks, checking work at frequent intervals, pursuing effective processes, and maintaining schedules. Directs team to complete assignments using established guidelines, procedures, and policies. Work assignments are predetermined, limited in scope, follow established practices and procedures, and are subject to a moderate level of control and review. A portion of time is normally spent performing individual tasks related to the team/department. Erroneous decisions or failure to achieve goals may impact team/department deadlines, resources, and/or results. May recommend improvements and manage costs. Assists with managerial decisions and activities including hiring, firing, performance appraisals, and pay reviews. Technical, vocational, or Bachelor's degree in a relevant field of education and/or relevant work experience. Completion of H-E-B Management / Leadership programs where applicable (i.e. SORM or ATL). * Experience in all aspects merchandising using Plan-O-Grams. * Previous Supervisory experience. * Experience desired includes - home improvement stores, big box retail, pharmacy, planograms, national rollouts, remodel, basic gondola fixture parts knowledge, new stores, and experience with national racking standards for Gondola / Retail Fixture installation, a deep understanding of merchandising. * Advanced understanding of fixture placement drawings and reading blueprint * Computer skills including Microsoft Office software, H-E-B systems, and designated conference call systems. * Applicants must have a valid driver's license. Must be able to travel to any US work location. * Must have the knowledge of, and the ability to use hand tools including power tools. * Must be able to work evenings and weekends and be out of town for extended periods of time if the work requires. PHYSICAL DEMANDS & WORKING CONDITIONS * Ability to lift up to 86 pounds, reach, climb ladders, stand, bend, pull, push, twist, and kneel. * Bending, squatting, extending arms upward and downward, standing for long periods at a time * Work in hot/cold environments. Talk, hear, and see (including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus) * Must be able to travel. * Must possess a personal vehicle, tools, and a checking account for direct deposit of pay. * Must own a smart phone or tablet with minimum 2GB monthly data service plan and phone/tablet need to be no more than 2 OS versions behind the latest. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Market Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service and maintaining department safety and sanitation. You may perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training / Production / Food Service: * May serve as backup to Department Manager (performs some duties under Manager's supervision); may help prepare department work schedules * Trains Partners; directs work; addresses complaints; resolves issues; serves as liaison between Manager and department Partners * Orders product; ensures quality control; unloads heavy, bulky meat from trucks * Operates power meat prep and processing equipment * Cuts, trims, and prepares meat for service meat counter and self-service counter * Weighs / wraps / labels product * Ensures proper product rotation and storage * Maintains coolers and freezers * Assists in all technical areas, as needed * Provides / coaches on superior customer service * Answers customer questions regarding products; assists with selections * Follows merchandising and selling campaigns related to cutting, trimming, and merchandising meat Food Safety / Sanitation: * Cleans / sanitizes sales floor, display cases, prep areas, and equipment * Complies / ensures Partners comply with department SOPs, Store operating procedures, and federal / state fresh meat regulations * Maintains equipment safety and sanitation standards What is your background? * Minimum age 18 (mandatory) * Associate's degree, or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as a Market Lead at H-E-B? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Knowledge of the culinary and nutritional aspects of product * Meat-cutting skills (saw, grinder) * Customer service and communication skills * Computer skills (Telxon, IMS, Exporter, CIS, MS Office) * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Lift and carry moderately heavy loads (40 - 60 lbs) * Frequently* stand, walk, bend, reach, pivot, push / pull with arms, grasp * Frequently be exposed to moving mechanical parts, extreme cold, and high-tech chemicals * Occasionally be exposed to wet and / or humid conditions * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day 11-2012

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience. As a Culinary Lead in an H-E-B Restaurant, you'll lead and provision a well-run, well-maintained, well-stocked kitchen, while providing superior customer service. You'll perform supervisory responsibilities in absence of the Manager, such as training and developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... ability to train Partners in customer satisfaction? HEAD FOR BUSINESS... culinary knowledge to guide and develop your team using culinary skills, critical thinking, and execution of written plans? PASSION FOR RESULTS... drive to work in a quality-driven, fast-paced environment? We are looking for: * culinary certification, or equivalent combination of education / experience * advanced communication and interpersonal skills What is the work? Store Lead Operations / Training / Food Service: * Builds strong relationships with customers in varying situations * Provides work direction, training; directly supervises Partners * Trains Partners on recipe execution, food safety, compliance, sanitation, equipment operation, etc.; serves as conduit of communication for management * Works with Manager at peak times; performs closing duties as needed; may serve as backup to management * Assists in inventory control and purchasing duties * Assists in technical areas, and with catering orders, as needed * Ensures back of house team assists with catering orders, when needed * Provides internal customer service; models a sense of urgency related to accuracy, speed, and food freshness * Addresses complaints; resolves problems in a way that builds relationships * Performs back of house duties frequently; may assist in multiple cooking venues * Performs front of house duties (including order-taking, payment, and customer service) in a proficient manner * Performs other duties as assigned Compliance / Food Safety / Sanitation: * Ensures compliance with department Store and standard operating procedures * Ensures proper handling and temperature integrity of all ingredients, product, and equipment * Ensures temperature logs are accomplished; ensures fresh product hold times are maintained * Ensures cleanliness / sanitation of floors, storage / food prep areas, and equipment What is your background? * Minimum age 18 (mandatory) * Culinary certification, or equivalent combination of culinary training / related experience * 2+ years of experience in commercial food service * Experience in food preparation and equipment * Certification as a Food Service Manager * TABC AST certification (to sell on premises) Do you have what it takes to be a fit as a Culinary Lead at H-E-B? * Comprehensive culinary knowledge * Understanding of nutritional values, ingredients, and cooking processes * Advanced communication, interpersonal, and customer service skills * Advanced culinary / food processing skills * Advanced culinary math skills for recipe conversion * Advanced organization and planning skills * Strong reading / writing skills * Ability to lead a restaurant function, and other Partners * Ability to resolve problems (e.g., customer feedback, etc.) quickly and effectively * Ability to execute high-volume production * Ability to maintain efficient operations and troubleshoot equipment malfunctions * Ability to supervise, train / cross-train kitchen staff * Ability to use H-E-B systems, including food safety, inventory, purchasing, and planning tools Can you... * Function in a fast-paced, retail environment * Work extended hours and / or rotating schedules * Safely maneuver around moving mechanical parts * Constantly* reach at waist, grasp * Frequently be exposed to fumes or airborne particles, and toxic or caustic materials * Frequently stand, walk, push/pull with arms * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, twist, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise * Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 08-2019

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to train and supervise? HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success? PASSION FOR RESULTS... drive to lead your department to exceed sales goals? We are looking for: * an associate's degree or 6 months of related experience * communication and interpersonal skills * ability to work in a fast-paced environment What is the work? Store Lead Operations / Training: * May serve as backup to Department Manager and typically works opposite shift to Manager * May help prepare department work schedules * Carries out supervisory responsibilities in accordance with policies and applicable laws * Assists with inventory control; loads, unloads, and moves product * Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on production plans and their execution * Assists in all technical areas, as needed * Performs Representative / Specialist duties frequently Customer Service / Sales: * Provides / coaches on superior customer service * Takes orders from customers by telephone or in person * Answers customer questions regarding products; assists them with selections * Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales * Merchandises products effectively Food Safety: * Slices, packages, labels, rotates, and culls products for poor quality * Complies with department / Store operating procedures * Cleans / sanitizes sales floor, display cases, prep areas, and equipment Additional Department-Specific Responsibilities / Pre-requisites: BAKERY: * Ensures / oversees effective production planning and execution of supporting processes * Assists in all technical areas as needed (e.g., baking, frying, and decorating) * Culls bakery products for poor quality, expiration dates * Writes on cakes with icing per personalized customer requests Stores with more than one Bakery Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either cake / tortilla production or scratch / baking / wrapping as applicable by Store BEAUTY: * Applies advanced knowledge of current trends in beauty for hair care, skin care, and makeup DELI: * May oversee a specific area of the business: Service Case, Production, Cheese Shop or Catering * Assists with inventory control, including planning portion of Fresh Production Planner (FPP) ; follows up on FPP inventory functions; ensures Perpetual Adjustment Walk (PAW) walks are complete * Assists with ordering and event order management (EOMs) * Assists with training on new systems, tools, processes, and product roll-outs; follows up with Partners as needed to reinforce or retrain Stores with more than one Deli Lead * Serves as dedicated Lead for assigned Partners, processes, and responsibilities in either back of the house or front of the house Deli operations as applicable by Store PREPARED FOODS: * Serves / packages products at customer's request * Educates customers on preparation / reheating instructions of prepared foods * Prepackages condiments (sauces, dressings) for prepared food items * Cuts, slices, dices, chops, food in preparation for chef PRODUCE: Lead (department) * Performs lead responsibilities for the department and may serve as backup to Produce Manager Lead (in-store production) * Serves as dedicated lead over the in-store production work & Production Partners * Spends majority of time with processing team engaged in Daily Sequence of Tasks TEXAS BACKYARD: * Strong knowledge of nursery field * Strong knowledge of plant and chemical recommendations * Ability to complete Texas Nursery & Landscape Association training (H-E-B internal training) * Keeps up with current nursery field-related trends What is your background? * Minimum age 18 (mandatory) * Associate's degree (AA), or equivalent from two-year college or technical school; or * 6+ months of related experience and / or training, or * Combination of equivalent education / training * Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Do you have what it takes to be a fit as an H-E-B Department Lead? * Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment * Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) * Ability to write routine reports and correspondence * Ability to speak effectively before groups of customers or Partners * Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form * Ability to deal with problems involving several concrete variables in standardized situations Can you... * Function in a fast-paced, retail environment, in detailed and precise tasks * Work with Customers, staying attentive to their needs * Perform the following, based on your Department? Bakery: * Constantly* reach at waist, grasp * Frequently stand, walk, reach at shoulder, bend * Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Beauty / Drugstore / General Merchandise: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions, loud noise, ambient temperatures * COSMETICS: Demonstrate the ability to lift 45 lbs, and manage in excess of 45 lbs * DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs * GENERAL MERCHANDISE: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs Dairy / Frozen / Grocery: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold conditions, loud noise * DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs * FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs * GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs Deli: * Constantly* reach at waist, grasp * Frequently stand, walk, stoop * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs Entertainment / Nature's Harvest: * Constantly* reach at waist, grasp * Frequently stand, walk * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to loud noise * ENTERTAINMENT: Demonstrate the ability to lift 45 lbs, and manage in excess of 55 lbs * NATURE'S HARVEST: Demonstrate the ability to lift 60 lbs, and manage in excess of 55 lbs Floral: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to cold conditions * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet, cold, hot conditions, loud noise * Demonstrate the ability to lift 55 lbs, and manage in excess of 45 lbs Seafood: * Constantly* reach at waist * Frequently stand, walk, pivot, push / pull with arms, grasp * Frequently be exposed to wet and cold * Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion * Occasionally be exposed to hot conditions, loud noise, ambient temperatures * Demonstrate the ability to lift 50 lbs, and manage in excess of 25 lbs Showtime: * Constantly* stand, reach at waist, grasp * Frequently stand, walk, pivot, push / pull with arms, grasp * Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, pinch, perform fine motor movements * Occasionally be exposed to loud noise * Demonstrate the ability to lift 25 lbs, and manage in excess of 45 lbs Texas Backyard: * Constantly* reach at waist, grasp * Frequently stand, walk * Frequently be exposed to ambient temperatures * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements * Occasionally be exposed to wet conditions and loud noise * Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs * While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 09-2022

Store 024 Houston Fondren Under the Store Director's supervision, a Fiesta Mart Front End Supervisor is responsible for all front end operation. This position will enforce company policies and procedures regarding cash handling for the front end of the store. The working environment is typical for a fast-paced grocery store, and essential functions of this job include physical requirements such as lifting, standing, walking and kneeling as well as visual and auditory requirements. For more information, including whether reasonable accommodations may be necessary and/or available, please reference the complete Job Description for the position located in the store.