Marketing Manager, Email jobs at Fifth Third Bank - 59 jobs

About Us Capital One Software is a rapidly growing B2B software company committed to delivering innovative solutions that solve complex business challenges. Our success hinges on a robust, scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. **The Role** The Director of Marketing Technology will be a pivotal leader responsible for defining, building, and managing the end-to-end MarTech ecosystem. This individual will bridge the gap between marketing strategy, technology infrastructure, and data analytics. You will ensure our technology stack is optimized for performance, scalability, data integrity, and compliance, ultimately accelerating revenue growth and enhancing the customer experience. This role requires a leader who thrives in a high-growth, ambiguous environment and excels at taking initiatives from "zero to one." **Key Responsibilities** 1. MarTech Strategy and Roadmap + Vision & Planning: Define and champion a multi-year MarTech strategy and roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention). + Evaluation & Selection: Lead the evaluation, selection, and implementation of new marketing technologies, ensuring they integrate seamlessly with the existing ecosystem (CRM, Sales Tech, Data Warehouse, etc.). + Budget Management: Own and manage the MarTech budget, vendor relationships, and contract negotiations for all platform licenses and services. 2. Platform Management and Optimization + System Ownership: Serve as the primary owner for core marketing platforms, including but not limited to: Marketing Automation Platform (MAP - e.g., HubSpot, Marketo, Pardot), Content Management System (CMS), Account-Based Marketing (ABM) platforms, CDP/Data Infrastructure, and Analytics Tools. + Data Flow & Integrity: Oversee the architecture, data flow, and governance between all marketing systems and the core CRM (e.g., Salesforce). Ensure data quality, standardization, and adherence to privacy regulations (e.g., GDPR, CCPA). + Optimization: Proactively identify opportunities to improve platform utilization, workflow automation, lead scoring, and campaign execution efficiency. 3. Leadership, Team & Governance + Team Leadership: Build, mentor, and lead a high-performing team of MarTech specialists, administrators, and analysts. + Cross-functional Collaboration: Act as the strategic partner to Marketing, Sales Operations, IT/Engineering, and Data Science teams to ensure alignment on business processes, data definitions, and technology integrations. + Change Management: Drive best practices for system governance, documentation, and user training across the Marketing organization. 4. Performance & Analytics + Reporting Infrastructure: Ensure the MarTech stack supports robust, reliable, and real-time reporting capabilities. + Attribution: Oversee the implementation and maintenance of marketing attribution models to accurately measure ROI and channel performance across all customer touchpoints. + Testing: Enable and support A/B testing and experimentation capabilities within the platforms to drive continuous optimization of campaign performance. Basic Qualifications + Bachelor's degree + At least 7 years of experience in Marketing Operations or MarTech leadership roles + At least 3 years managing a B2B SaaS MarTech stack. Preferred Qualifications + Master's degree + Expert-level proficiency with a leading Marketing Automation Platform (preferrably Marketo) and deep working knowledge of a major CRM (e.g., Salesforce Sales Cloud). + Strong understanding of data warehousing concepts, API integrations, SQL, and web technologies (HTML, JavaScript) as they relate to marketing execution. + Proven track record of developing and executing a successful technology roadmap that drove measurable business results (e.g., faster lead velocity, improved campaign ROI). + Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (e.g., Demandbase, Terminus). + Familiarity with Customer Data Platform (CDP) technology. + Experience with BI/Visualization tools (e.g., Tableau, Looker, Power BI). + Knowledge of modern web analytics and tag management (e.g., Google Analytics 4, Google Tag Manager). _At this time, Capital One will not sponsor a new applicant for employment authorization for this position._ The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

About Us Capital One Software is a rapidly growing B2B software company committed to delivering innovative solutions that solve complex business challenges. Our success hinges on a robust, scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. The Role The Director of Marketing Technology will be a pivotal leader responsible for defining, building, and managing the end-to-end MarTech ecosystem. This individual will bridge the gap between marketing strategy, technology infrastructure, and data analytics. You will ensure our technology stack is optimized for performance, scalability, data integrity, and compliance, ultimately accelerating revenue growth and enhancing the customer experience. This role requires a leader who thrives in a high-growth, ambiguous environment and excels at taking initiatives from "zero to one." Key Responsibilities 1. MarTech Strategy and Roadmap Vision & Planning: Define and champion a multi-year MarTech strategy and roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention). Evaluation & Selection: Lead the evaluation, selection, and implementation of new marketing technologies, ensuring they integrate seamlessly with the existing ecosystem (CRM, Sales Tech, Data Warehouse, etc.). Budget Management: Own and manage the MarTech budget, vendor relationships, and contract negotiations for all platform licenses and services. 2. Platform Management and Optimization System Ownership: Serve as the primary owner for core marketing platforms, including but not limited to: Marketing Automation Platform (MAP - e.g., HubSpot, Marketo, Pardot), Content Management System (CMS), Account-Based Marketing (ABM) platforms, CDP/Data Infrastructure, and Analytics Tools. Data Flow & Integrity: Oversee the architecture, data flow, and governance between all marketing systems and the core CRM (e.g., Salesforce). Ensure data quality, standardization, and adherence to privacy regulations (e.g., GDPR, CCPA). Optimization: Proactively identify opportunities to improve platform utilization, workflow automation, lead scoring, and campaign execution efficiency. 3. Leadership, Team & Governance Team Leadership: Build, mentor, and lead a high-performing team of MarTech specialists, administrators, and analysts. Cross-functional Collaboration: Act as the strategic partner to Marketing, Sales Operations, IT/Engineering, and Data Science teams to ensure alignment on business processes, data definitions, and technology integrations. Change Management: Drive best practices for system governance, documentation, and user training across the Marketing organization. 4. Performance & Analytics Reporting Infrastructure: Ensure the MarTech stack supports robust, reliable, and real-time reporting capabilities. Attribution: Oversee the implementation and maintenance of marketing attribution models to accurately measure ROI and channel performance across all customer touchpoints. Testing: Enable and support A/B testing and experimentation capabilities within the platforms to drive continuous optimization of campaign performance. Basic Qualifications Bachelor's degree At least 7 years of experience in Marketing Operations or MarTech leadership roles At least 3 years managing a B2B SaaS MarTech stack. Preferred Qualifications Master's degree Expert-level proficiency with a leading Marketing Automation Platform (preferrably Marketo) and deep working knowledge of a major CRM (e.g., Salesforce Sales Cloud). Strong understanding of data warehousing concepts, API integrations, SQL, and web technologies (HTML, JavaScript) as they relate to marketing execution. Proven track record of developing and executing a successful technology roadmap that drove measurable business results (e.g., faster lead velocity, improved campaign ROI). Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Experience with Account-Based Marketing (ABM) platforms (e.g., Demandbase, Terminus). Familiarity with Customer Data Platform (CDP) technology. Experience with BI/Visualization tools (e.g., Tableau, Looker, Power BI). Knowledge of modern web analytics and tag management (e.g., Google Analytics 4, Google Tag Manager). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

JobID: 210697046 JobSchedule: Full time JobShift: Day : As a Data & Marketing Systems Quant Analytics Manager on the Performance Marketing Operations and Transformation team , you will roll up your sleeves to design, implement, and optimize data-driven targeting strategies. You'll be hands-on in campaign execution, collaborating with Marketing, Sales, Technology, and Product teams. Your work will establish best practices for data management, drive standardization, and promote a culture of analytics-driven marketing excellence through direct, practical involvement. Job responsibilities * Develop and implement data management strategies for marketing execution through hands-on analysis and solution building * Leverage data from multiple systems of record to refine customer targeting and optimize performance metrics with direct data manipulation * Drive adoption of best practices for standardization and reusability of marketing data outputs by building and maintaining reusable assets * Manage execution, monitoring, and quality of data projects to ensure seamless audience targeting, including hands-on troubleshooting and validation * Collaborate with product and technology teams to create requirements and plans for product development and omni-channel initiatives, actively participating in technical discussions and solutioning * Establish and maintain strong working relationships with project leads, stakeholders, and subject matter experts through direct engagement and teamwork * Work with business leadership to define and prioritize project objectives, plan deliverables, and oversee execution, including hands-on project tracking and reporting * Promote a culture of data-driven decision making within the organization by sharing practical insights and results * Ensure compliance with data governance and privacy standards through hands-on data management and documentation * Provide thought leadership in data analytics and marketing technology, including hands-on evaluation and implementation of new tools * Mentor junior analysts and contribute to team development through direct coaching and support Required qualifications, capabilities and skills * Bachelor's degree in Data Science, Statistics, Information Systems, or related field * 5+ years of proven hands-on experience in data analytics or customer segmentation * Proficiency in SQL, Python, Segment, Excel, Tableau, Adobe, etc., with demonstrated ability to use these tools in daily work * Ability to translate business requirements into technical specifications and communicate complex concepts to non-technical partners * Strong knowledge of digital marketing principles, with practical application in campaign execution * Team player with ability to build strong cross-business relationships through direct collaboration * Strong communication skills with the ability to influence and manage stakeholders and senior management Preferred qualifications, capabilities and skills * Experience in marketing operations and/or MarTech industry platforms, with hands-on involvement in platform setup and management * Proficient in project management and agile tools such as Microsoft Project, Excel, PowerPoint, JIRA, and Confluence, with practical experience in project tracking * Experience with customer data platforms (CDP) and marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.), including hands-on configuration and usage * Experience working with marketing technology agencies, digital agencies, IT consultancies, and/or digital marketing agencies * High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines, with a hands-on approach to problem solving * Strong relationship development and negotiating skills; able to earn respect and trust among business partners and team members through direct engagement

JobID: 210700791 JobSchedule: Full time JobShift: Day : In this pivotal role, you will architect and execute transformative marketing strategies that resonate with future homebuyers. You will leverage advanced data analytics, consumer insights, and competitive intelligence to deeply understand the unique needs, behaviors, and aspirations of these customers. Your work will empower them with the knowledge, confidence, and resources to navigate the homebuying journey-from initial research, affordability, and saving, to finding a home and making it a reality. As a Marketing Strategy Lead within Home Lending, you will harness the power of social media and digital platforms to reach and engage the starter and next-gen audience where they live, learn, and connect. You'll aid in the development of compelling, educational content and value propositions for social channels, as well as emerging platforms, ensuring our messaging is authentic, accessible, and actionable. You'll identify and collaborate with influential voices-content creators, financial educators, and lifestyle influencers-who inspire trust and drive engagement for this segment. Job Responsibilities: * Design and execute comprehensive marketing strategies tailored to starter and next-gen customers, aligning with Chase Home Lending's vision and brand voice. * Harness competitive intelligence, market trends, and consumer analytics to inform and evolve your strategy. * Create and enhance educational content that demystifies the homebuying process. * Partner with cross-functional teams to deliver seamless, end-to-end customer experiences and ensure alignment with business objectives. * Set the strategic agenda for the segment, identifying key value propositions, influencers, and optimal content delivery channels. * Translate insights into actionable plans that drive growth, engagement, and customer satisfaction. Required Qualifications, Capabilities, and Skills: * 5+ years of experience in marketing strategy, transformation, and leadership within dynamic environments. * Exceptional analytical skills, with a talent for structuring complex problems and creating actionable solutions. * Ability to rapidly understand new business models, products, and customer needs, with a keen awareness of market dynamics and competitive landscapes. * Self-starter with a track record of setting ambitious goals, taking initiative, and delivering outstanding results. * Outstanding written and verbal communication skills, with the ability to engage and inspire senior leadership and cross-functional teams.

JobID: 210701915 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $119,700.00-$191,100.00 The Chase Auto Private Label Captive Finance business has more than 20 years in the captive finance business and is the largest bank-owned private label captive finance provider in the U.S. We serve as the captive finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and Rivian. The Brand Manager in Vehicle Remarketing is responsible for engaging assigned captive finance partners and dealers on all aspects related to Vehicle Remarketing(VR) including operations, strategy, pricing and customer programs. This individual will be the primary point of contact to execute operational changes, implement new programs and communicate priorities related to Vehicle Remarketing. Given its scope, this position requires effective cross-functional communication and stakeholder management at all levels of Chase Auto. If you are intellectually curious and enjoy working on complex projects spanning across multiple teams, you may be the perfect fit for the remarketing brand management team. Job responsibilities * Serve as point person for assigned captive finance partners and internal brand teams for all VR & Loyalty related strategies, initiatives, and results * Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level * Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics * Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s) * Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts * Update client and Brand teams on operational or lease end updates * Manage ownership of all captive finance partner requests related to Vehicle Remarketing * Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc. * Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines * Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking. * Effectively communicate partner business priorities and brand updates to internal teams Required qualifications, capabilities, and skills * Experience interfacing and communicating with senior levels of client organizations * Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach * Ability to translate client expectations into innovative, strategic solutions * Demonstrated ability to understand high level data and make data driven recommendations or decisions * Excellent written and verbal communication skills. * Bachelor's degree * Travel 10-20% of the time Preferred qualifications, capabilities, and skills * 5+ years client and/or dealer relationship management or OEM experience required; Vehicle Remarketing experience a plus

Job Description First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: Excellent written and verbal communication skills Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights Commitment to the mission and values of the organization High degree of integrity, discretion, and professionalism Collaborative and team-oriented approach to partnerships Ability to work independently and thrive in dynamic, fast-paced environments Empathetic and mission-driven, prioritizing relationships built on respect and compassion Demonstrated exceptional organizational, time management, and attention to detail Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Claims and Disputes, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMorganChase and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Demonstrated prior experience working in a highly matrixed, complex organization **Preferred qualifications, capabilities, and skills** + Direct responsibility to manage and coach a team of product analysts' + Direct responsibility to drive backlog readiness and health for a 4-6 scrum teams Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. Chase Auto offers a wide range of products and services to meet the financial needs of its clients, from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing. In this dynamic environment, the role of the Product Manager is pivotal to driving innovation and delivering value. As a Product Manager in Chase Auto, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide business value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Chase Auto Product team is seeking a Senior Product Lead who will dive head-first into creating innovative solutions to support Auto Dealer Relationship Managers and Bankers by enhancing their workflow and client management capabilities through the Salesforce customer relationship platform. The Product team operates as an agile construct within the Consumer Bank, sitting at the intersection of the product, technology, and experience. You will own the identification and delivery of features and experiences to support employees' delivery on the growth of our business with clients. If you have a proven track record of launching successful products in dynamic, consumer-facing companies, a passion for improving people's lives, and the ability to deliver creative solutions to complex customer challenges, then we are looking to hear from you! **Job responsibilities** + Lead the strategy, development and launch of innovative products that deliver exceptional value to our customers, consistently exceeding expectations. + Manage the end-to-end lifecycle of multiple complex and strategic product initiatives. + Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem, ensuring alignment with organizational goals. + Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value, and facilitate training and walkthroughs to ensure effective product adoption and use. + Ensure all product initiatives maintain ongoing adherence to Chase policies, procedures, and compliance frameworks. + Manages research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap. + Owns the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, while building frameworks and monitoring key success metrics such as cost, features, risk posture, and reliability. **Required qualifications, capabilities, and skills** + Energetic self-starter with exceptional organizational skills and a proven ability to facilitate strategic vision, lead cross-functional teams, and manage stakeholders in a matrixed environment to deliver complex initiatives successfully. + Exceptional communication skills, adept at tailoring complex information for cross-functional teams, senior executives, and external partners. + Demonstrated experience designing and implementing customer-facing products, including developing product strategies, roadmaps, and executing initiatives. + Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones. + 5+ years of experience or equivalent expertise in product management or an adjacent domain area. + Advanced knowledge of the product development life cycle, design, and data analytics, with a solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools. **Preferred qualifications, capabilities, and skills** + Proven experience in a dedicated Product Manager role. + Strong business acumen and familiarity with modern technology stacks. + Bachelor's degree or equivalent professional experience. + Demonstrated success working within highly matrixed, complex organizations. + Experience with Salesforce or similar customer relationship management platforms. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210692161 JobSchedule: Full time JobShift: : As part of the Product, Experience and Technology (PXT) group focused on Trust and Security for Consumer and Community Banking (CCB), you will join the Chase Identity product team on our journey to establish a "root of trust" for all existing and new Chase customers. More specifically, you will lead efforts to strengthen the capabilities of our Document Validation (Doc Val) product and services, including (1) remote (Digital) and in-person (Branch) validation of government-issued IDs, (2) building confidence in the link between an ID document and a real person using data signals, face liveness detection and biometric comparison, and (3) protecting against identity theft and fraud by preventing malicious actors from using tools such as generative AI and Deepfakes. We are seeking versatile candidates who can take full ownership and accountability for product performance and reliability and balance a strong desire to deliver business value with a keen eye for detail and an empathetic ear for customer and stakeholder concerns. In this role, you will work closely with other product teams and business functions, consider recommendations (and mandates) from our legal, risk, compliance and controls partners, and collaborate with UX designers, engineers and data analysts, both inside and outside the firm. Our ideal candidate will possess the ability to adeptly navigate this complex web of stakeholders and leverage strategic vendor partnerships to drive progress. You will need to effectively set and manage expectations with this support network and ensure to effectively measure, monitor and report on key success metrics that contribute to our organization's objectives. Job responsibilities * Lead enhancements to the Document Validation (Doc Val) product for digital and branch ID verification * Integrate data signals, liveness detection, and biometrics to strengthen identity verification * Address identity theft and fraud, including threats from generative AI and Deepfakes * Collaborate with cross-functional teams and stakeholders to align product strategy * Manage vendor partnerships and set clear expectations * Track and report key product metrics: cost, features, risk, and reliability Required qualifications, capabilities, and skills * 3-5 years in product management or related field (identity, authentication, fraud, cybersecurity) * Sense of ownership, accountability, and drive to improve product performance and deliver business value * Curiosity to learn from all stakeholders and develop subject-matter expertise on many aspects of the product * Excellence in verbal and written communications and presentations, balancing brevity with attention to detail * Ability to exercise sound judgement as you navigate complex organizations and managing external partnerships Preferred qualifications, capabilities, and skills * Experience operating and developing technical knowledge of identity verification and fraud prevention solutions at scale * Experience analyzing logs, datasets and dashboards to identify patterns and make recommendations * Experience working with design teams on UI / UX for customer-facing websites or applications * Experience managing regulatory compliance and legal risk, including data privacy * Experience with financial forecasts and managing burn rate against a budget

JobID: 210692979 JobSchedule: Full time JobShift: : Chase is looking for a Product Manager to be part of Card Acquisitions product, supporting our Customer Authentication capabilities. The vision of this team is to enhance the account opening customer experience while creating consistent authentication and onboarding in the Card Co-brand space. This role requires someone who thrives in a fast-paced, high-performing environment, where creativity, collaboration, and strategic thinking are business as usual. The successful candidate will be a problem solver, results focused, detail oriented, and process disciplined. As a Product Manager in Customer Acquisition Experiences, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities * Develop a product strategy and product vision that delivers value to customers. * Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. * Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition. * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability. * Form relationships critical to supporting the product vision, strategy, objectives, discovery, and delivery. * Perform in-depth analysis for fact finding on existing behavior of the system, including business logic and end-to-end data flow, and educate stakeholders to help ensure the build of comprehensive, robust requirements. * Collect, refine, and maintain a healthy backlog of user stories which are easily understood by the consuming team(s). * Facilitate discussions with technical, design, and analytics partners to refine stories to a level of detail that will enable code to be written and tested without defects or requirements gaps; write acceptance criteria and generate test scripts. * Responsible for adhering to the JIRA processing and maintaining Confluence documentation, including maintaining a living evergreen repository so we always have an understanding of our current state. * Expected to be an active participant in testing and data conditioning. Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in product management or a relevant domain area * Advanced knowledge of the product development life cycle, design, and data analytics * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management * Ability to leverage analytic insights and a deep understanding of data to continually improve the experience and reach or exceed OKRs * Effective execution in a demanding technology space, managing multiple co-suppliers, complex dependencies, and modernization efforts * Excellent written communication skills * Ability to manage tight delivery timelines and maintain calmness under pressure * Strong collaboration and relationship-building skills across the firm and with external partners; flexibility with changing priorities * Experience with agile product development and the software delivery lifecycle * Experience with API-based designs, Kafka-driven architecture, and the JavaScript stack * Familiarity with the business services and offerings associated with Chase Account Opening Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixed, complex organization * Experience with risk management and fraud prevention tools * Self-motivated with a high degree of independence, has a bias towards action, and willing to roll up their sleeves to ensure projects are tracking towards success * Experience with Event-based designs, microservices, web services * BA or BS in applicable field of study

JobID: 210665628 JobSchedule: Full time JobShift: Day : If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels. Job Responsibilities * Define and Prioritize Product Backlog: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. * Collaborate with Development Teams: Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. * Conduct User Research and Testing: Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. * Facilitate Agile Ceremonies: Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. * Monitor Product Performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. * Communicate with Stakeholders: Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. * Develop Product Roadmaps: Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. * Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: * 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. * Customer-Centric Mindset: Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. * Visionary Leadership: Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. * Data-Driven Decision Making: Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. * Collaboration and Communication: Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. * Technical Acumen: A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. * Agile Methodology Expertise: Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. * Problem-Solving Skills: Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. * Market and Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills * Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * Previous experience in user experience design, solution design and personalization * Home Lending experience a plus * Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools

JobID: 210690895 JobSchedule: Full time JobShift: : Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world's most innovative banks As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking's mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys. This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business. Job responsibilities * Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment * Expand awareness and access to our product's value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase * Lead and manage "understand and pay my monthly service fee" customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs * Enhance and manage our product conversation process and journeys * Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking * Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomes Required qualifications, skills and capabilities * 5 years of deposit experience (in Product Management, Finance, or Strategy) * Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes * Structured thinker and effective communicator with excellent written communication and presentation skills * Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions * Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution * Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights * Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authority Preferred qualifications, skills and capabilities * Bachelor's degree, MBA or other advanced degree preferred

Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. Leverage data, insights, and competitive frameworks to guide content creation and strategy. Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. Identify and implement the best content models to maximize reach and impact. Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: 10+ years of experience in marketing, strategy, and content leadership roles. Proven strategic thinker with strong analytical and data-driven decision-making skills. Ability to quickly learn and understand business models, products, and customer needs. Self-motivated, proactive, and able to work independently with minimal direction. Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. Excellent problem-solving and analytical skills. Results-oriented, with a track record of setting and achieving ambitious goals. Demonstrated entrepreneurial leadership and personal initiative. Advanced proficiency in MS Excel and PowerPoint. Experience working effectively in a matrixed, cross-functional environment. Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. **Job Responsibilities:** + Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. + Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. + Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. + Leverage data, insights, and competitive frameworks to guide content creation and strategy. + Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. + Identify and implement the best content models to maximize reach and impact. + Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. + Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. + Provide thought leadership and maintain a strong strategic focus in all aspects of the role. **Required Qualifications, Capabilities, and Skills:** + 10+ years of experience in marketing, strategy, and content leadership roles. + Proven strategic thinker with strong analytical and data-driven decision-making skills. + Ability to quickly learn and understand business models, products, and customer needs. + Self-motivated, proactive, and able to work independently with minimal direction. + Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. + Excellent problem-solving and analytical skills. + Results-oriented, with a track record of setting and achieving ambitious goals. + Demonstrated entrepreneurial leadership and personal initiative. + Advanced proficiency in MS Excel and PowerPoint. + Experience working effectively in a matrixed, cross-functional environment. + Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210695720 JobSchedule: Full time JobShift: Day : Join Chase Home Lending as the Executive Director, Marketing Content Strategy and Segments Lead, where you'll shape the future of homebuying through innovative, data-driven content that inspires action and sets us apart. Lead the charge in operationalizing AI for content at scale, driving growth across key segments from first-time to repeat homebuyers. Make a lasting impact by delivering best-in-class strategies that elevate our brand and empower millions on their homeownership journey. As the Content Strategy and Segments Lead within Chase Home Lending, you will be responsible for crafting and delivering best-in-class content that supports the homebuying and home lending journeys, positioning Chase as a market leader. Leveraging data and insights from competitive analysis, consumer behavior, segment trends, and content performance metrics, you will drive strategies to achieve ambitious business objectives. Your focus will span Starter segments, as well as first-time and repeat homebuyers, with the goal of increasing awareness, consideration, and action for Chase Home Lending. Job Responsibilities: * Design and implement a comprehensive content strategy aligned with Chase Home Lending's marketing objectives and brand voice. * Utilize competitive content assessments and analyze emerging trends and consumer preferences to inform strategy. * Enhance content strategies for key segments, including Starter, First-Time Homebuyers, and Experienced Buyers. Collaborate with cross-functional teams to ensure a holistic, end-to-end approach and enhance educational and other content for Chase Home Lending customers. * Leverage data, insights, and competitive frameworks to guide content creation and strategy. * Monitor and analyze content performance using analytics tools; track engagement, traffic, and conversion rates to optimize strategies and drive data-driven decisions. * Identify and implement the best content models to maximize reach and impact. * Develop and execute strategies to advance the use of AI in content delivery at scale, building roadmaps for optimization, operational efficiency, and cost savings. * Partner with sales, product development, customer service, and other departments to ensure content aligns with overall business goals and messaging. * Provide thought leadership and maintain a strong strategic focus in all aspects of the role. Required Qualifications, Capabilities, and Skills: * 10+ years of experience in marketing, strategy, and content leadership roles. * Proven strategic thinker with strong analytical and data-driven decision-making skills. * Ability to quickly learn and understand business models, products, and customer needs. * Self-motivated, proactive, and able to work independently with minimal direction. * Deep understanding of business and market dynamics, including financial performance, objectives, challenges, and the competitive landscape. * Excellent problem-solving and analytical skills. * Results-oriented, with a track record of setting and achieving ambitious goals. * Demonstrated entrepreneurial leadership and personal initiative. * Advanced proficiency in MS Excel and PowerPoint. * Experience working effectively in a matrixed, cross-functional environment. * Ability to communicate complex topics clearly in both written and verbal formats, including to senior leadership.

The Family Governance Strategist is a member of the Wealth Strategy team who assists Huntington's most complex clients to navigate the challenging elements of family dynamics. Specifically, this individual will help affluent families create and implement structures, policies, and communication channels for shared wealth. The Strategist will work in concert with primary relationship managers to help facilitate family meetings, develop common mission statements, and provide next-gen education on topics that the families prioritize. In addition, the position will assist in developing original, thought-leadership for broad use by primary relationship managers, and participate in the Wealth brand building effort through professional presentations and media efforts. Duties and Responsibilities: Framework Design: Design and establish a family governance framework within the Family Wealth offering, which may include a product offering and delivery design. Meeting Facilitation: Plan and moderate family meetings or retreats, in concert with the primary relationship manager, as a neutral third party to ensure structured, productive conversations and decision-making on shared goals and values. Succession Planning: Guide the family through the leadership and ownership transition process, ensuring a smooth and deliberate changeover across generations. Education and Mentorship: Develop and deliver educational programs to prepare the next generation with knowledge of finance, investing, philanthropy, and leadership skills for their future roles. Conflict Resolution: Implement mechanisms and serve as a neutral party to address and resolve family conflicts or disputes constructively, preserving family harmony. Coordination with Advisors: Coordinate and align the work of existing planning team members, and external advisors, such as lawyers, accountants, and investment managers, to ensure a cohesive and integrated strategy. Philanthropy Management: Help the family define its philanthropic mission and develop a comprehensive strategy, aligning tax-beneficial charitable activities with the family's values. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $93,000 - $189,000 The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

JOB BRIEF (PURPOSE) • Senior advisor that exclusively works with UHNW families with a net-worth of greater than $25MM • Serves as the primary point of contact for internal and external referrals for FW prospects • Has a command of the Family Wealth value proposition and family office capabilities • Responsible for revenue growth on the relationship • Responsible for developing, documenting and executing on comprehensive sales and service strategy for uhnw families including the next gen • Responsible for the implementation of the targeted Family Wealth onboarding plan • Responsible for engaging senior leadership on the relationship • Leads the internal team and works closely with the Family Office Director to implement the client strategy • Is an astute and savvy competitor maintaining knowledge of strengths and weaknesses and product offerings and pricing of the competition. ESSENTIAL JOB FUNCTIONS Advisory • Senior level advisor who has significant depth, breadth, and experience to effectively serve as the lead advisor for a large and complex UHNW family • Establishes deep trust and confidence with Family Wealth clients while to position the team as the Trusted Advisors. • Develops a deep knowledge of our Family Wealth client's entire financial and family situation. Sales • Serves as the primary point of contact for new referrals • Develops internal and external relationships to generate new opportunities • Participates in professional associations and events to demonstrate professional credibility and to develop and expand COI relationships • Orchestrates and drives the overall sales process with a new prospect • Accountable for revenue growth and sales on the relationship • Works closely with the Family Office Director to identify and prioritize opportunities to deepen relationships • Leads the onboarding process for new families in partnership with the Family Office Director Client Service and Retention • Responsible for the overall execution of the client experience • Responsible for the development and documentation of the client strategy • Partners closely with the Family Office Director to provide the level of service clients expect from Key Family Wealth. • Responsible for retaining and deepening relationships including the development of the next generation REQUIRED QUALIFICATIONS • 10 years of advisory experience with ultra-high net worth individuals, families and family offices required • Graduate degree in business related field or equivalent experience • Depth and breadth of knowledge of tax, investments, and estate planning strategies for uhnw families • Excellent interpersonal and communications skills (both written and verbal) on full spectrum of client and COI profiles - from enteprunurial business owners to C-level executives to younger generations • Demonstrated dedicated commitment and proven track record in cultivating existing client relationships with a view toward revenue enhancement and profitability • Recognition as a Trusted Advisor with experience working directly with high net worth or high profile individuals • Expert management skills in fostering, facilitating and delivering on the ultra-high net worth market expectations PREFERRED QUALIFICATIONS • JD, CPA, CFA, CFP or Master's Degree • Demonstrated new business accomplishments in ultra-high net worth market • Prior experience as author of published industry articles • Experience as subject-matter-expert to in-house and industry groups EQUIPMENT USED/PHYSICAL REQUIREMENTS • Microsoft Office products and other computer applications and software (Word and Excel) • Standard office equipment TRAINING REQUIRED • On the job and as required to maintain licenses and certifications COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $160,000.00 - $334,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/26/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JOB BRIEF (PURPOSE) • Senior advisor that exclusively works with UHNW families with a net-worth of greater than $25MM • Serves as the primary point of contact for internal and external referrals for FW prospects • Has a command of the Family Wealth value proposition and family office capabilities • Responsible for revenue growth on the relationship • Responsible for developing, documenting and executing on comprehensive sales and service strategy for uhnw families including the next gen • Responsible for the implementation of the targeted Family Wealth onboarding plan • Responsible for engaging senior leadership on the relationship • Leads the internal team and works closely with the Family Office Director to implement the client strategy • Is an astute and savvy competitor maintaining knowledge of strengths and weaknesses and product offerings and pricing of the competition. ESSENTIAL JOB FUNCTIONS Advisory • Senior level advisor who has significant depth, breadth, and experience to effectively serve as the lead advisor for a large and complex UHNW family • Establishes deep trust and confidence with Family Wealth clients while to position the team as the Trusted Advisors. • Develops a deep knowledge of our Family Wealth client's entire financial and family situation. Sales • Serves as the primary point of contact for new referrals • Develops internal and external relationships to generate new opportunities • Participates in professional associations and events to demonstrate professional credibility and to develop and expand COI relationships • Orchestrates and drives the overall sales process with a new prospect • Accountable for revenue growth and sales on the relationship • Works closely with the Family Office Director to identify and prioritize opportunities to deepen relationships • Leads the onboarding process for new families in partnership with the Family Office Director Client Service and Retention • Responsible for the overall execution of the client experience • Responsible for the development and documentation of the client strategy • Partners closely with the Family Office Director to provide the level of service clients expect from Key Family Wealth. • Responsible for retaining and deepening relationships including the development of the next generation REQUIRED QUALIFICATIONS • Minimum of 10 years of advisory experience with ultra-high net worth individuals, families and family offices required • Graduate degree in business related field or equivalent experience • Depth and breadth of knowledge of tax, investments, and estate planning strategies for uhnw families • Excellent interpersonal and communications skills (both written and verbal) on full spectrum of client and COI profiles - from enteprunurial business owners to C-level executives to younger generations • Demonstrated dedicated commitment and proven track record in cultivating existing client relationships with a view toward revenue enhancement and profitability • Recognition as a Trusted Advisor with experience working directly with high net worth or high profile individuals • Expert management skills in fostering, facilitating and delivering on the ultra-high net worth market expectations PREFERRED QUALIFICATIONS • JD, CPA, CFA, CFP or Master's Degree • Demonstrated new business accomplishments in ultra-high net worth market • Prior experience as author of published industry articles • Experience as subject-matter-expert to in-house and industry groups EQUIPMENT USED/PHYSICAL REQUIREMENTS • Microsoft Office products and other computer applications and software (Word and Excel) • Standard office equipment TRAINING REQUIRED • On the job and as required to maintain licenses and certifications COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $160,000.00 - $334,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Sr. Manager Payments Product Go-To-Market (GTM) reports to the Director of GTM and is responsible to design, develop and deliver plans to enrich our clients' experiences, drive revenue and strengthen relationships. This position designs and delivers strategies, frameworks and action plans that cultivate thought leadership, enhance client engagement, effectively launch solutions and empower Healthcare teams with innovative tools and resources. This individual manages and guides GTM activities related to strategic enablement and engagement for the benefit of internal teams and our clients. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Develop GTM strategies, frameworks and tactics that deliver improvements in overall effectiveness of functions that bring our Healthcare solutions to market. + Collaborate with product and cross functional teams to develop, design, and deliver specific and consistent GTM strategy and readiness plans for new product launches, product enhancements, migrations, etc. + Design, execute, and manage sales enablement and readiness plans, approach, and tactics that will enable the sales teams to have valuable consultations and dialogues with clients. + Design, execute, and manage communication plans, approach, and tactics for key messaging delivered to our strategic partners and our clients. + Design and develop external facing tools, materials, and collateral for used by Sales teams. Interface with cross functional teams across the organization to deliver tools, programs, content, information, and insights with the goal of supporting GTM strategies. + Provide perspective, product expertise, market research, voice of client, and the holistic view of Healthcare Marketing as a liaison. + Provide awareness to our strategic partners that supplements the information provided by their Sales Officers to enable strategic partners to promote Commercial Payments more confidently to clients and prospects and collaborate with their Sales Officers more readily. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's degree in Business, Marketing, Product Management or related field + Five years' experience developing strategies and tactics in go-to market, marketing, and product management in the Healthcare FinTech or Healthcare Marketing industry. + Experience and knowledge in Treasury Management is a plus but not required + Excellent written and oral communications skills and problem solving + Data-driven analytical skills. + Ability to operate and thrive in ambiguous circumstances. + Strong business instincts coupled with knowing how /when to take calculated risks and being able to react quickly in a constantly changing and highly competitive environment. + Strong ability to collaborate with people of all positions and grade levels. + Strong PC skills including Microsoft Office (Word, Excel, Access, PowerPoint). #LI-TY1 Treasury Management Go-to-Market Strategy & Enablement Manager for Healthcare Total Base Pay Range 94,500.00 - 203,200.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.