Support Specialist jobs at Fifth Third Bank - 34 jobs

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Licensed Investment Support Specialist II provides office management support for registered securities representatives (e.g., Investment Executives, or Wealth Management Advisors). Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide daily administrative support to designated registered representatives, and existing and potential clients. Provide guidance to the banking center partners as requested. Process and follow-up operations duties linked to new/existing accounts, risk management, marketing support, order entry etc. Perform account maintenance including opening new accounts, money transfer requests, executing orders, address changes, etc. Ensure that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards Maintain close contact with clients in order to ensure that they are informed about industry changes while deepening the relationship and serving the best interest of the client. Educate and coach business partners on current market conditions, products, compliance and operational duties. Support multiple registered securities representatives or representatives with very large books of business. Handle various administrative functions for the registered securities representatives including but not limited to executing trades. Ensure that all trading activity complies with federal and internal compliance regulations and guidelines. Work closely with Banking Center or Private Bank partners to identify new client opportunities and deepen existing client relationships. Help with onboarding of Investment Executives, Wealth Management Advisors, or Licensed Investment Support Specialists as requested. Perform other projects or duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent. Bachelors degree in Finance, Economics, or Business Management preferred. Securities Industry Essentials (SIE), Series 7, 66 (or 65 and 63), appropriate state resident insurance licenses for Life, Health, Long Term Care, and Variable Annuity certification are required as documented in the Fifth Third Securities Licensing Guidelines. Five (5) years of brokerage or related financial services experience. Excellent understanding of the financial industry, compliance regulations, daily operational duties and investment brokerage/banking products. Prior Brokerage experience preferred. Excellent communication and organizational skills. Must be able to work independently with limited supervision. Must be able to prioritize and effectively manage multiple tasks at once. Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and Power Point. Strong verbal and written communication and negotiation skills. Ability to meet deadlines under pressure utilizing excellent time management skills. WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature and the like. Licensed Invest Support Specialist II- Chardon, OHTotal Base Pay Range 45,100.00 - 85,600.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Chardon, Ohio 44024 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job Responsibilities** + Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. + Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. + Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. + Monitor production environments for anomalies and address issues utilizing standard observability tools. + Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. + Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. + Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. + Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. + Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on software engineering concepts and 3+ years applied experience + 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. + 3+ years of experience troubleshooting, resolving, and maintaining information technology services. + 3+ years of UNIX and Control-M experience. + Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. + Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. + Must be strong in BW, BO, and have BPC experience. + Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. + Experience with observability and monitoring tools and techniques. + Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. **Preferred Qualifications, Capabilities, and Skills** + Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. + Demonstrated success in a fast-paced, dynamic production support environment. + Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. + Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. + Financial Services industry experience preferred. + Experience in SAP ERP, SAP CO, and SAP FI preferred. + Working understanding of public cloud environments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $95,000.00 - $130,000.00 / year

JobID: 210684221 JobSchedule: Full time JobShift: Day : Are you ready to accelerate your career and join a dynamic, growth-focused team? As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at the heart of commercial lending for Dealer Services clients, supporting auto dealerships nationwide. This is your opportunity to develop your expertise, collaborate with industry leaders, and make a meaningful impact on our clients' success. Job Responsibilities: * Be a Key Connector: Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process. * Work with Complex Deals: Dive into a variety of commercial loan products-including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit-helping clients achieve their business goals. * Support Loan Closings: Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms. * Safeguard Documentation Integrity: Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank's required collateral position. * Own the Workflow: Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently. * Move Money with Confidence: Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement. * Champion the Client Experience: Escalate urgent requests and resolve issues quickly to deliver exceptional service and support. * Stay Ahead of Change: Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment. Required qualifications, capabilities, and skills : * Experience reviewing and interpreting floorplan and/or commercial loan documentation. * Familiarity with loan documentation, including Credit Agreements, Promissory Notes, and Disbursement Agreements. * Understanding of back-office operations such as client service, credit support, deal setup, and funding. * Knowledge of money movement processes, including wire and internal MITS processing. * Strong attention to detail, excellent communication skills, and proficiency with PC applications. * A track record of high-quality work with minimal errors. * Ability to communicate effectively with diverse stakeholders and work independently in a high-volume, fast-paced setting. Preferred qualifications, capabilities, and skills * Experience with commercial loan products, business loan sales, and underwriting processes. * A passion for continuous improvement and process optimization. * Digital literacy and a willingness to embrace new technologies. * Ability to create quantitative reports and support strategic planning with data-driven insights. * Project management skills to drive successful lending initiatives.

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. Job Responsibilities Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements Translate legal and structural terms into operational and monitoring requirements for ongoing compliance Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation Required Qualifications, Capabilities, and Skills Bachelor's degree in business/accounting preferred Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. Strong understanding of facility structures and their downstream operational effects. Excellent attention to detail, accuracy, and risk discipline Strong verbal and written communication to effectively communicate with various stakeholders and across levels Ability to work independently with minimum supervision including demonstration of good time management High proficiency in using MS Office tools including MS Excel

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the **Consumer & Community Banking - ET&P** , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability + Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. + Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud + Experience in observability and monitoring tools and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Ability to anticipate, identify, and troubleshoot defects found during testing + Extensive Knowledge on any Programming Language, Python and java Preferred **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Knowledge on Programming Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210688245 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on SAPFI, SAPFINAPPS, SAPBW. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Drive long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Lead in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Lead core production activities for multiple applications to improve overall delivery of operations and support capabilities for JPMC business partners. * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * 7+ years of experience or equivalent expertise in supporting SAP applications, specifically SAPFI, SAPFINAPPS, and SAPBW. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX experience. * 3+ years of experience working with Control-M. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud * Proficient in observability and monitoring tools and techniques * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Excellent oral and written communication skills, with the ability to communicate at all levels of management. Preferred qualifications, capabilities, and skills * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Quick learner, adaptable, and able to operate under pressure during critical support periods. * High level of analytical skills in an IT environment and ability to lead a team.

The Hogan IS Technical Specialist provides technical and consultative support on the most complex Hogan Deposit technical matters. Duties and Responsibilities: Analyzes, designs, develops, and unit tests solutions for Hogan and non-Hogan systems based upon user specifications. Able to Analyze and document supporting documentation Production migration ownership and post-implementation support Provides 24/7 support on a weekly rotation Willingness to train less experienced staff May serve as project tech leader for specific projects. Performs other duties as assigned. Able to balance multiple tasks or projects at one time and be able to shift between. Production Support for Hogan Deposits & other Mainframe Applications Basic Qualifications: Bachelor's Degree 5+ years of demonstrated Hogan IDS and Umbrella experience in a Hogan banking environment. Preferred Qualifications: Microsoft Office experience Ability to work both independently and in a team environment. Experience in Banking specific to Deposits Possesses an in-depth knowledge of and works with the technical tools available for mainframe systems development and support. CA Easytrieve experience Changeman experience or other Change Control ServiceNow experience CICS expertise Prior experience with Bank conversion/M&A Microsoft Office experience Experience working in multi-platform environment Ability to balance both development and support roles Experience in working on projects that involve business segments Strong analytical, strong troubleshooting skills and excellent communication skills Strong interpersonal skills, focus on customer #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Detailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully. Basic Qualifications: Bachelor's Degree Min 3 yrs of experience in direct contact customer technical support Preferred Qualifications: This role requires technical proficiency, strong communication skills, along with project and personal organizational skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. Responsible for administering, troubleshooting Mainframe related components. Ability to work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience 10+ experience in operating and managing the operations of IBM z-Series environments Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management Understanding of infrastructure architecture including servers, storage, network, database, and application components. Extensive knowledge “Replication” technologies' such as IBM CSM and GDPS Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. Demonstrated understanding of security standards including a working knowledge of SSH protocol. Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. Demonstrated expertise in Incident/Problem/Change management process and procedures. Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with python development Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) Conversant with Netcool support in a large-scale environment. Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. **Job responsibilities** + Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm + Execute policies and procedures that ensure operational stability and availability + Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools + Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration + Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure + Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. + Responsible for administering, troubleshooting Mainframe related components. + Ability to work in large, collaborative teams to achieve organizational goals. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience + 10+ experience in operating and managing the operations of IBM z-Series environments + Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management + Understanding of infrastructure architecture including servers, storage, network, database, and application components. + Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS + Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. + Demonstrated understanding of security standards including a working knowledge of SSH protocol. + Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere + Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. + Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. + Demonstrated expertise in Incident/Problem/Change management process and procedures. + Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. **Preferred qualifications, capabilities, and skills** + Working knowledge in one or more general purpose programming languages and/or automation scripting + Practical experience with python development + Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. + Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) + Conversant with Netcool support in a large-scale environment. + Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210682767 JobSchedule: Full time JobShift: Day : Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Execute policies and procedures that ensure operational stability and availability * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration * Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure * Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. * Responsible for administering, troubleshooting Mainframe related components. * Ability to work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * 10+ experience in operating and managing the operations of IBM z-Series environments * Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management * Understanding of infrastructure architecture including servers, storage, network, database, and application components. * Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS * Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. * Demonstrated understanding of security standards including a working knowledge of SSH protocol. * Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere * Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. * Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. * Demonstrated expertise in Incident/Problem/Change management process and procedures. * Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills * Working knowledge in one or more general purpose programming languages and/or automation scripting * Practical experience with python development * Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. * Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) * Conversant with Netcool support in a large-scale environment. * Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Host and participate in bridge calls and communicate effectively to large group of individuals at all levels. Administer, troubleshooting Mainframe related components. Work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience 10+ experience in operating and managing the operations of IBM z-Series environments Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management Understanding of infrastructure architecture including servers, storage, network, database, and application components. Extensive knowledge “Replication” technologies' such as IBM CSM and GDPS Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. Demonstrated understanding of security standards including a working knowledge of SSH protocol. Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. Demonstrated expertise in Incident/Problem/Change management process and procedures. Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with python development Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) Conversant with Netcool support in a large-scale environment. Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

Join our team as a Default Operations Support Specialist, providing crucial back-office support to our Default Management internal partners. As you support various lines of business by handling essential administrative functions, you are a vital asset on the team. Location: Hybrid - in Brooklyn OH - 2 day in-office; 3 days WFH Hours: Monday - Friday 8:00am - 4:30pm ET Essential Responsibilities Provides internal support to Default Management Ops teams Enters data into multiple systems Reviews documentation and sends out time-sensitive correspondence Roles at this level are responsible for moderate operational and/or administrative work Completes work while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process Reviews and ensures proper documentation or procedures are used for each task Identifies and resolves issues by following established guidelines. Refers more complex problems to senior team member Refers more complex problems to senior team member, while contributing to workflow or process change, to form a stronger understanding of the specific product or process Accountable for regular reporting and analysis requests Recommends and implements processes to solve routine issues Is fully proficient in duties while working under moderate to limited supervision. Other duties as assigned Required and Preferred Skills, Experience, and Qualifications High School Diploma or equivalent required; College degree preferred Digital literacy in MS Office365 - including Intermediate - Advanced skills in Outlook, Excel, & Word required Minimum 1 year of experience in a high-volume processing, administrative, or operations role required Demonstrate excellent customer service, verbal/written communication, and interpersonal skills Comfortable navigating multiple computer systems and applications Excellent time management, prioritization, and organizational skills Ability to work under pressure and meet deadlines Proven ability to handle high transaction volumes accurately Analytical, research, and problem resolution skills Quick learner who is not afraid to ask questions Ability to work from home 3 days per week in a quiet, private office setting with little to no distractions This is an evergreen posting. We continuously accept applications for this role to build a pipeline of qualified candidates for future openings. While there may not be an immediate vacancy, your application may be considered for upcoming opportunities aligned with this position. COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $18.75 - $24.52 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/06/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

DescriptionSummary: As a Treasury Management Specialist Sr. at Huntington Bank, you'll play a vital role in fostering client relationships, delivering innovative treasury solutions, and supporting portfolio growth. You'll provide comprehensive sales support and sales analysis for the Treasury Management Advisors. Key Responsibilities Research client financial structures and cash flow needs to recommend tailored treasury solutions Work with Treasury Management Advisors to develop pricing strategies, perform financial modeling, and evaluate profitability Stay ahead of industry trends and competitor offerings to position our solutions effectively Prepare compelling pitch materials, account strategies, and client review documents to support business development efforts Partner with cross-functional teams to ensure seamless implementation and accurate billing for treasury services Support the full client engagement cycle, from proposal development to service activation Build strong internal relationships to enhance solution delivery and client satisfaction Contribute to overall team revenue goals and continued growth of the Treasury Management business Basic Qualifications 6+ of relevant experience in treasury management and/or banking focusing on Mid-Market clients between $50 million -$1 billion including the ability to cultivate long-term relationships with privately held businesses and regional enterprises. Bachelor's degree in business or related field Preferred Qualifications Certified Treasury Professional (CTP) or equivalent high-level treasury certification Background in client relationship management, sales, or portfolio development Passion for collaborating with treasury experts to solve clients' unique financial challenges Exceptional verbal, written and presentation communication skills Strong multitasking, analytical and organizational abilities Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 70,000.00 - 140,000.00 Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Please note: This position is onsite 5 days a week at our Madisonville Office Building located at 5001 Kingsley Drive, Cincinnati, Ohio. We unable to provide remote or hybrid work arrangements. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use of equipment, software, and/or reference materials. + Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties. + Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of desktop related problems. Mortgage Systems problems. + Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. + Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. + Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. + Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. + Continually learn and develop knowledge of Mortgage systems, products, and processes. + Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. + Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent required. Associates degree in related field preferred. + A minimum of 2 year of customer support, call center, contact center preferred. Previous technology related industry experience preferred. + Deadline and task-driven with ability to multi task. + Excellent verbal and written communication skills. + Strong analytical, attention to detail, and problem solving skills. + Good leadership, initiative, and interpersonal skills. + Ability to work independently, as well as in a team environment. + Excellent customer service skills. + Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products. + Basic Mortgage knowledge preferred but not required. Systems Support Specialist-Onsite Cincinnati, Ohio At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Under general supervision, performs critical monitoring, processing and support functions for high risk payment applications with essential duties and responsibilities including processing of incoming and outgoing high dollar, time sensitive, funds transfer activity via the SWIFT networks. This position may be responsible for all or any combination of these defined duties and responsibilities encompassed within Global Payments Operations and the administration of Deposit Account Control Agreements. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSIBILITIES: * Processes international and domestic inbound/outbound payments via internal payment origination networks. * Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. * Effectively route high dollar international payments international clearing banks. * Proper execution of foreign currency exchange transactions including foreign denominated checks and wires. * Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances (i.e. acct balance, established credit limits bank exposure amount, past historical activity). * Responsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations (i.e. E, NACHA, FFIEC). * Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers. * Handles any routine inquires and confirmations for internal sales support and/or external direct support. * Utilizes multiple servicing systems for research and processing (i.e. Mobius, PEP+, MTS, CRM, SPOT, ACE, SWIFT, EDI, FTD). * Performs outbound funds transfer verification for fraud risk and/or customer special instructions. * Assists with the planning, testing and implementation of new applications, enhancements, conversions and/or acquisitions. * Processes all daily work according to department procedures and bank policies. * Review operational procedures/methods, recommending changes for improvements with an emphasis on automation and efficiency. * Escalates large dollar/high value customer specific system and servicing issues as appropriate. * Demonstrate the ability to work efficiently with a low margin of error. * Collaborates proactively/effectively with team to achieve shared goals. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. KNOWLEDGE & SKILLS REQUIRED: * High School diploma or equivalent. * HIGH RISK AREA Requires annual background and credit check. * Minimum two years experience in Banking, Compliance, or Operations encompassing one or more of the product groups supported by Global Payments; ACH, Global Funds Transfer or Trade Services highly desirable but not mandatory. * Exceptional organizational skills. * Exceptional written and oral communication skills. * Detailed oriented along with intermediate analytical skills. * Ability to work in a team environment. * Professional demeanor and interpersonal skills necessary. * Intermediate level of knowledge of Microsoft office products: Word, Excel and Access is necessary. WORKING CONDITIONS: * Normal office environment with little exposure to dust, noise, temperature and the like. * Extended viewing of CRT screen. #LI-EG1 Global Payments Support Specialist II M-F 9am-5:30pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Under general supervision, performs critical monitoring, processing and support functions for high risk payment applications with essential duties and responsibilities including processing of incoming and outgoing high dollar, time sensitive, funds transfer activity via the SWIFT networks. This position may be responsible for all or any combination of these defined duties and responsibilities encompassed within Global Payments Operations and the administration of Deposit Account Control Agreements. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSIBILITIES: + Processes international and domestic inbound/outbound payments via internal payment origination networks. + Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. + Effectively route high dollar international payments international clearing banks. + Proper execution of foreign currency exchange transactions including foreign denominated checks and wires. + Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances (i.e. acct balance, established credit limits bank exposure amount, past historical activity). + Responsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations (i.e. E, NACHA, FFIEC). + Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers. + Handles any routine inquires and confirmations for internal sales support and/or external direct support. + Utilizes multiple servicing systems for research and processing (i.e. Mobius, PEP+, MTS, CRM, SPOT, ACE, SWIFT, EDI, FTD). + Performs outbound funds transfer verification for fraud risk and/or customer special instructions. + Assists with the planning, testing and implementation of new applications, enhancements, conversions and/or acquisitions. + Processes all daily work according to department procedures and bank policies. + Review operational procedures/methods, recommending changes for improvements with an emphasis on automation and efficiency. + Escalates large dollar/high value customer specific system and servicing issues as appropriate. + Demonstrate the ability to work efficiently with a low margin of error. + Collaborates proactively/effectively with team to achieve shared goals. + Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. KNOWLEDGE & SKILLS REQUIRED: + High School diploma or equivalent. + HIGH RISK AREA Requires annual background and credit check. + Minimum two years experience in Banking, Compliance, or Operations encompassing one or more of the product groups supported by Global Payments; ACH, Global Funds Transfer or Trade Services highly desirable but not mandatory. + Exceptional organizational skills. + Exceptional written and oral communication skills. + Detailed oriented along with intermediate analytical skills. + Ability to work in a team environment. + Professional demeanor and interpersonal skills necessary. + Intermediate level of knowledge of Microsoft office products: Word, Excel and Access is necessary. WORKING CONDITIONS: + Normal office environment with little exposure to dust, noise, temperature and the like. + Extended viewing of CRT screen. #LI-EG1 Global Payments Support Specialist II M-F 9am-5:30pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under minimal supervision, interpret, investigate and processes subpoenas served on the bank from attorneys, law enforcement, federal agencies, and state agencies, requesting information relating to criminal, civil or other investigations, while ensuring the privacy of the confidential bank information, following applicable regulations and mitigating risk. Expected to provide accurate quality, respond within given time frame and provide courteous service to the agencies and professionals requesting information, and represents the bank to government agencies as well as the legal community at large. Individual should demonstrate ability to multitask, effectively identify potential risks to escalate, when necessary, own issues through completion and to exceed service level expectations in every interaction. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating, concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types ESSENTIAL DUTIES & RESPONSIBILITIES: * Analyze and interpret legal language within subpoena to determine the scope, jurisdiction, timeframe, due date, and proper service of the subpoena and to ensure that only legally requested records are released. Review subpoenas for any potential risk or liability for the bank to timely and effectively escalate when needed * Process and comply high profile subpoenas that relates to matters such as Anti Money Laundering, Terrorist, criminal, Grand Jury and Federal requests. * Effectively Identify and answer Federal Subpoenas in compliance with the Right to Financial Privacy Act * Ensuring complete compliance with all Federal and State regulations and statutes * Competently and frequently communicate with Attorneys, Federal and State Agencies and Law Enforcement Personnel to effectively negotiate and comply with the scope of summons and subpoenas, provides status of the request throughout the process, request extensions when necessary and provides notification when document production may exceed cost limitations outlined in the order * Coordinate and facilitate with both internal and external legal counsel as assigned, to assist with responses to third party subpoenas. * Provide expedited support to both internal and external legal counsel on a variety of litigation matters by locating any and all potentially responsive documentation * Research, analyze and coordinate court appearance subpoenas for the Bancorp to determine if any documents may need to be provided and what type of personnel is needed for the court appearance. Determine if the appearance could result in risk or liability for the bank and escalate if needed * Ensure strict confidentiality of information in all aspects of duties to mitigate operational, reputational, monetary, and legal risk * Ensures prompt and correct completion, maintain organization, storage, integrity, accuracy, and shipment of requested records in order to meet deadlines established within court order. * Effectively organize and prioritize workflow of pending subpoenas by monitoring deadlines closely in order to minimize risk to the bank that would result with missed deadlines and/or court appearances * Coordinate, facilitate and maintain strong working relationships with other lines of business in order to obtain documentation that is requested within a subpoena and is not immediately accessible to legal operations. * This would include requests and research concerning mortgage, installment and commercial loan documentation, collateral files, signature cards, internet banking history, wire transactions, Automatic Clearing House (ACH) transactions, currency transaction reports (CTR),video surveillance, fraud documentation, Vendors, etc. * Ensures ALL pertinent communications and transactions regarding subpoenas are recorded in the Legal Database that maintains all information for the entire department * Prepares and sends invoices to requestors for copies and research time. This process requires giving advance notice to requestors of fees and also following up with requestors regarding outstanding fees * Effectively communicate to customers, requesters, and agencies on incoming and outgoing calls, following applicable procedures, and scripting * Complete legal research as needed SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * High school diploma or equivalent. * Four (4) years related experience, preferably in Legal, Operations or Retail banking * Paralegal certificate or two years' experience working in a law firm preferred * Strong verbal and written communication skills * Excellent and demonstrated attention to detail * Deadline oriented * Knowledge of the court system * Strong customer service skills * Strong PC skills, and knowledge of Excel, Word and Access are required * Multitasking ability to plan and prioritize subpoena requests * Knowledge of Vector4, RAFT, Mobius, and Document Direct preferred #LI-EG1 Subpoena Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.