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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $50,452 | $24.26 |
| 2 | Cincinnati, OH | $41,070 | $19.75 |
| 3 | Charlotte, NC | $40,903 | $19.66 |
| 4 | Denver, CO | $37,625 | $18.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $107,506 | $52 | - |
| 2 | Customer Service Expert | $104,321 | $50 | - |
| 3 | Specialist | $96,069 | $46 | - |
| 4 | Senior Client Service Specialist | $88,135 | $42 | - |
| 5 | Field Service Specialist | $87,914 | $42 | - |
| 6 | Senior Technical Service Specialist | $87,897 | $42 | - |
| 7 | Information Service Specialist | $84,655 | $41 | - |
| 8 | Transactional Specialist | $81,522 | $39 | - |
| 9 | Flight Service Specialist | $78,879 | $38 | - |
| 10 | Service Officer | $77,890 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Citi | $81,237 | $39 | 17 |
| 2 | JPMorgan Chase & Co. | $70,987 | $34 | 242 |
| 3 | Prudential Retirement Insurance And Annuity Co | $60,171 | $29 | - |
| 4 | M&T Bank | $60,071 | $29 | 13 |
| 5 | Capital One | $44,247 | $21 | 53 |
| 6 | SunTrust | $41,978 | $20 | - |
| 7 | BB&T | $41,610 | $20 | - |
| 8 | Bank of America | $40,956 | $20 | 263 |
| 9 | Wells Fargo | $38,517 | $19 | 77 |
| 10 | Regions Bank | $38,324 | $18 | 30 |
| 11 | KeyBank | $36,778 | $18 | 17 |
| 12 | Ally Financial | $36,262 | $17 | - |
| 13 | Huntington National Bank | $35,883 | $17 | 81 |
| 14 | Wintrust Financial | $35,579 | $17 | 9 |
| 15 | First Horizon Bank | $34,889 | $17 | 32 |
| 16 | U.S. Bank | $34,761 | $17 | 617 |
| 17 | Citizens Financial Group | $34,022 | $16 | 38 |
| 18 | Bank of the West | $33,329 | $16 | - |
| 19 | Commerce Bank | $32,780 | $16 | 4 |
| 20 | First Merchants | $32,485 | $16 | 54 |