FIGS is hiring an Associate, Brand Social to manage and grow our organic social media presence, with an emphasis on TikTok. This person will be connected to Social Media culture and contribute to building our incredible community on organic social. This individual will report into our Director of Brand.
What you'll be doing:
Build an engaged community on the FIGS TikTok by creating new relationships and engaging with creators in our space.
Daily management of public customer communications, engaging with our followers on FIGS' owned posts and contributing to the conversation by commenting on popular posts in the medical community.
Work closely with Social Media and Community teams to plan, organize and collect UGC from content creators.
In partnership with the FIGS Film and Production teams -- plan, execute, and post 5-7 video posts a week. You'll also work with the FIGS Copy, Customer Experience, Legal and Visual Design teams to keep our content consistent with the FIGS Brand.
Ideate and pitch new content formats and styles in order to continually evolve the FIGS brand visually.
Identify unique and relevant marketing opportunities, including trends to take advantage of, and be able to act upon those opportunities quickly.
What you'll bring:
3-4 years of experience in Marketing and Social Media, with at 2 years of experience in creating TikTok-specific content.
Strong understanding of the TikTok community, trends and culture. An understanding of healthcare and the healthcare community is a plus.
Proficiency and fluency in TikTok's newest features, as well as formats popular on the platform.
A great sense of humor and wit and the ability to translate that into relatable content
Knowledge of film editing + producing is a plus.
Experience working in Asana (or similar project management software) to manage calendars and projects.
Strong copywriting skills and the ability to translate the FIGS voice into TikTok-popular formats.
What you'll need to succeed:
Proven work ethic and integrity
Positive attitude
Desire to excel and grow with FIGS
Entrepreneurial spirit and egoless nature
Ability to adapt to change
FIGS Compensation and Benefits
Pay Range
At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $53,000 and $75,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Other compensation and benefits offered include:
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
$53k-75k yearly Auto-Apply 54d ago
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Embroidery Machine Operator (Suture Specialist)
Fig 4.0
Fig job in Los Angeles, CA
FIGS is seeking a skilled Part-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Century City Community Hub. This role involves handling in-Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and possess a solid understanding of various embroidery machines. This position reports directly to the Lead Embroidery Machine Operator and Store General Manager.
What You'll Do:
Embroidery Operations
Read, interpret, and complete embroidery orders accurately.
Set up embroidery machines (design loading, thread selection, hooping, trimming, packaging).
Track and communicate order status with the retail team.
Inspect merchandise against order specs; perform adjustments or repairs as needed.
Steam and prepare garments for customers.
Workflow & Quality
Workflow & Scheduling: Oversee embroidery workflow by prioritizing and assigning jobs to ensure orders are completed accurately and on time.
Quality Assurance: Establish and monitor embroidery quality standards, ensuring consistency across all products and catching issues before they reach customers.
Training & Development: Train, mentor, and evaluate embroidery team members on machine operations, safety, and customer service, fostering a culture of skill development and accountability.
Safety & Compliance: Ensure compliance with all safety protocols related to machine operation and embroidery production.
Cross-Functional Collaboration: Partner with store leadership and HQ teams (VM, product, supply chain) to share embroidery trends, machine performance, and customer feedback.
Maintenance & Organization
Perform minor machine repairs, cleaning, and oiling to ensure optimal operation.
Coordinate preventative maintenance and third-party servicing as needed.
Keep the work area clean and organized.
Manage embroidery supplies, storage, and assist with inventory checks.
Team & Store Support
Assist store leadership with non-embroidery tasks, including sales, and operations.
Qualifications:
Flexible schedule, with availability to work weekends
Strong organizational and time management skills; ability to manage multiple embroidery orders simultaneously.
Experience operating and troubleshooting embroidery machines (Barudan experience a plus).
Experience with single-head embroidery machines.
Technical proficiency in embroidery software (Wilcom, Pulse, or equivalent).
Proficiency with computer software for editing designs.
Familiarity with preventative maintenance programs and ability to coordinate third-party servicing.
Strong problem-solving skills; able to troubleshoot both machine and workflow issues under tight deadlines.
Bilingual skills are beneficial but not required.
All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
Other must haves:
Positive attitude
Proven work ethic and integrity
Ability to respond to short term deadlines
Detail and quality oriented
Desire to excel and grow with FIGS
100% awesome, like our scrubs
FIGS Compensation and Benefits
Pay Range
At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $18/hr and $20/hr. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Other compensation and benefits offered include:
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
$18-20 hourly Auto-Apply 5d ago
Motion Graphic Designer
That's It 3.7
Los Angeles, CA job
The #1 fruit bar brand in America, That's it., is looking for a talented and creative Motion Graphic Designer that also has strengths in general graphic design work. You will work closely with the associate art director to create and conceptualize assets across all mediums, which include: web, email, digital & video advertising, packaging design and sales materials. This individual will also regularly collaborate with the Brand, Sales and Operations Teams to ensure all aspects of the creative process from concept to production are met. We're looking for someone with an entrepreneurial mindset, who is incredibly detailed and organized and that can thrive in a fast-paced environment. This position is 100% in office.
Responsibilities
Develop storyboards, visual concepts, and narrative structures for digital campaigns, social media, video content, and presentations.
Collaborate with the Creative Director and other team members to conceptualize and execute visual storytelling.
Create design concepts and layouts for various marketing materials including packaging, motion graphics, social media, website, advertising, infographics, banners, sell sheets, and more.
Collaborate with the marketing team to ensure all designs align with the company's branding guidelines.
Assist in photo retouching, color-correcting, and compositing.
Ability to create and edit video assets for social media and digital advertising.
Maintain brand consistency and adhere to design guidelines, ensuring all visual assets align with our brand's tone, style, and values.
Develop renderings to bring packaging and visual merchandising to life for approval.
Demonstrate flexibility, organizational skills, and the ability to multi-task in a fast-paced environment.
Actively participate in brainstorming sessions and contribute fresh ideas and creative solutions to meet project objectives.
Take ownership of projects from concept through production.
Requirements
Bachelor's degree in graphic design or related field.
Proven professional experience in motion design with strong portfolio.
Minimum 5+ years of graphic design experience with a CPG brand or agency.
Strong understanding of animation principles, timing, and visual storytelling.
Ability to work independently and manage multiple projects under tight deadlines.
Excellent communication, time management and organizational skills, deadline driven.
Familiarity with email marketing platforms, like Klavio.
Proficiency in Adobe Creative Suite (After Effects, Photoshop, Illustrator, InDesign etc.)
Excellent typography, layout and color theory skills
Knowledge in 3D modeling/texture rendering and animation.
Ability to operate independently while establishing strong work relationships with co-workers and cross-functional teams.
$67k-94k yearly est. 2d ago
Founding Full-Stack Engineer, AI HealthTech
Rockstar 4.5
San Francisco, CA job
A mission-driven healthcare startup in San Francisco is seeking a Founding Engineer (Full-Stack) to lead the development of an AI-powered platform. The role requires strong skills in TypeScript and React, with responsibilities including end-to-end application development, feature design, and establishing early engineering processes. The ideal candidate has 2-10+ years of experience and is excited to shape the culture and architecture of this early-stage company.
#J-18808-Ljbffr
$138k-176k yearly est. 2d ago
Backend Software Engineer (ML Infra)
Rockstar 4.5
San Francisco, CA job
Rockstar is recruiting for a mobile-first digital product studio that turns ideas into extraordinary experiences. They are a team of dynamic and savvy professionals who know how to create killer digital products. Our lean structure and remote team mean we can move fast while still delivering top-notch technology and design.
Our client is building the AI backbone for the next generation of intelligent products. They help fast-growing AI startups design, fine-tune, evaluate, deploy, and maintain specialized models across text, vision, and embeddings.
Think of them as “AWS for AI models”-not data or raw compute, but a full-stack backend for fine-tuning, reinforcement learning, inference, and long-term model maintenance.
Their customers are Series A-C AI companies building enterprise-grade products. Their promise is simple: they make your AI system better.
They are hiring a Backend Software Engineer (ML Infrastructure) to help design, build, and scale the core systems that power large-scale model training and deployment.
The candidate will work on distributed training pipelines, cloud-native infrastructure, and internal developer platforms that support fine-tuning, reinforcement learning, and inference at scale. This role sits at the intersection of backend engineering and ML systems-the candidate will collaborate closely with ML engineers while owning production-grade infrastructure.
This is an ideal role for an early-career engineer who wants to work on real distributed systems, GPU workloads, and modern ML infrastructure-not dashboards or CRUD apps.
What You'll DoBuild & Scale Core Infrastructure
Design and implement backend systems that support large-scale ML workloads, including fine-tuning and reinforcement learning.
Build distributed training and inference pipelines that are efficient, fault-tolerant, and observable.
Develop internal developer tools and platforms that make it easier for ML engineers to train, evaluate, and deploy models.
Cloud & Systems Engineering
Work on cloud-native systems using containers and orchestration (e.g., Kubernetes).
Optimize systems for performance, reliability, and cost efficiency, especially for GPU-heavy workloads.
Implement monitoring, logging, and observability for long-running training jobs and production services.
Collaborate with ML Engineers
Partner closely with ML engineers to support evolving model architectures, training workflows, and evaluation needs.
Translate ML requirements into scalable backend and infrastructure solutions.
Who You AreRequired
1-3 years of backend engineering experience, ideally working on production systems.
Strong fundamentals in distributed systems, networking, and backend architecture.
Experience building systems that scale under real load.
Comfortable working in Python and/or Go (or similar backend languages).
Excited to work on-site in San Francisco with a fast-moving early-stage team.
Strongly Preferred
Experience with or exposure to ML infrastructure or ML platforms.
Familiarity with GPU workloads, training pipelines, or inference systems.
Experience with containerization and orchestration (Docker, Kubernetes).
Contributions to or deep familiarity with ML infrastructure libraries such as:
Ray
vLLM
SGLang
or similar distributed ML systems
Bonus
Computer science background from a top-tier program or equivalent demonstrated excellence.
Open-source contributions, research projects, or side projects in systems or ML infrastructure.
A track record of high ownership and technical curiosity.
#J-18808-Ljbffr
$116k-157k yearly est. 5d ago
Founding GTM Lead for AI Infra & Models
Rockstar 4.5
San Francisco, CA job
A pioneering AI infrastructure company in San Francisco is seeking a Founding Go-To-Market Lead to drive the early go-to-market strategy and customer engagement. You will collaborate closely with the founding team to define product direction, establish partnerships, and create impactful technical content. The ideal candidate has a technical background, GTM experience, and a passion for building relationships with AI startups. This is a unique opportunity to shape the commercial roadmap from day one.
#J-18808-Ljbffr
$109k-148k yearly est. 3d ago
Customer Success Lead
Rockstar 4.5
Remote or New York, NY job
Rockstar is recruiting on behalf of a leading healthcare technology company dedicated to making it easier for anyone to start and scale new healthcare businesses. Their customers currently serve over 2 million patient lives and manage an annual $10+ billion in medical spend. Their mission is to help more people innovate in healthcare and enable more patients to receive affordable care.
About the Company
They are making it easier for anyone to start and scale new healthcare businesses. Their customers currently serve over 2 million patient lives and manage an annual $10+ billion in medical spend. Their mission helps more people innovate in healthcare-and more patients receive affordable care.
About the Team
The leadership previously founded and led a national digital health company (>$15M raised), with a team of 100+ employees across the US that sold to a 1,000+-person incumbent. They are a tight-knit team that's driven to move fast and take on some of the biggest problems in healthcare and ultimately improve patient lives.
About the Role
The business continues to grow, with leading national healthcare companies as customers. With this growth, they are looking for a Customer Success Lead to work closely with the CEO and members of the leadership team to help manage the next level of scale. Specifically, this role will manage and lead the growing Customer Success team (and potentially others, depending on seniority). The Customer Success team focuses on helping new healthcare groups onboard and scale with their product and operations.
What You'll Own:
- Help lead key aspects of operations, overseeing workflows and people managing teammates across the Customer Success team (currently ~8 teammates), with potential scope that also includes Partnerships (GTM) and Compliance Operations teams.
- Own important cross-functional projects that are leadership's top priority. Work closely with the CEO and other members of the leadership team to scale the business.
- Potentially, if interest-aligned, own the relationship with some of the largest enterprise clients, serving as a main point of contact throughout their onboarding and taking responsibility for their overall experience.
- Help build rigorous systems to increase productivity and work more effectively to reach the next 10x of scale.
- Proactively remove process roadblocks that stand in the way of the Customer Success team's progress and momentum.
- Serve as a leader who takes ultimate responsibility and handles the most complicated and thorny issues when nobody else can.
- Support in the hiring and onboarding of new teammates across Customer Success and Ops as the company rapidly grows, including mentoring, coaching, and developing leaders from the strong existing Ops organization (20+ folks).
- Inspire the team with the example of leadership, drive, grit, empathy, and high-velocity execution.
What You Bring
- Operational excellence: extremely high volume of what gets done on any given day.
- Excellent leadership skills and demonstrated ability to inspire a team.
- Talent magnetism: exceptional people want to work with you.
- Strong attention to detail and track record for getting the details right.
- Self-motivated, resourceful and quick to take initiative in ambiguous situations.
- Interest in working in healthcare and helping healthcare innovation flourish.
- Leadership and drive; a hunger for self-improvement and desire to be around the most talented teammates who push you toward it.
- Excited by a fast-paced, startup culture where you'll navigate ambiguity and solve big problems, with very high autonomy.
- An eye for identifying process improvement opportunities and creative ways to better structure operations.
- 3-5+ years of experience in customer success or related roles.
What is Offered
- Highly competitive salary and stock options (to share in the company's growth).
- Compassionate, fun, and mission-driven culture of excellence and innovation (helping companies bring new life-changing care models into the world).
- Many growth and advancement opportunities (the company is growing fast, so there are many opportunities to step up).
- Work from home, remote job, with flexibility.
- Paid Time Off: US/Canadian holidays, vacation days.
- Comprehensive health plans so employees feel their best.
- Culture of mentorship, learning, independence, and critical-thinking.
- This role has a preference for Eastern Time (EST) hours (but there can be some flexibility).
(CID 2405)
$101k-138k yearly est. Auto-Apply 56d ago
Enterprise Account Executive
Miro 3.8
Remote job
About the Team
The Enterprise team is a critical component of our go-to-market strategy as we look to innovate the Miro journey for customers by increasing focus and sales support earlier in the sales cycle. You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment.
About the Role As an Enterprise Account Executive, you will focus on annual and quarterly deal cycles, closing both net-net customers and expanding/renewing existing customers. Key responsibilities include: landing net-new customers to Miro, managing the Miro footprint and growth at our install base, building relationships with key stakeholders, and selling the value of Miro. You'll work collaboratively with our CS, SE, and Marketing/events teams.
You will join a highly motivated, upbeat sales team that takes pride in nurturing existing relationships, finding new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. ***Please note:
We are open to remote candidates based in or around the following locations: California, New York, Boston, D.C., Pennsylvania, and/or Chicago.
What you'll do
Prospect, Develop, close, and retain new and existing customers on our Miro Platform
Manage a small, strategic book of Named accounts
Reach out to new trials/users within customers to expand use cases and drive more revenue
Work with Marketing and the SDR team on executing campaigns
You will run effective discovery and demonstrations, partner with our customer success team to run success pilots
Identify, Establish and Cultivate relationships with Senior Level Executives
Forecast Pipeline Accurately and Achieve monthly/quarterly quotas
Help Blueprint and Drive Best Practices across the sales organization
What you'll need
5+ years of experience closing strategic enterprise level deals within SaaS sales. Bonus points for experience with 6-figure deals!
Strong prospecting, territory & account planning, and team-selling experience
Proven track record of exceeding sales quotas
Command of Message and MEDDPICC experience with a solid level of comfortability to hit the ground running
Experience in a fast-paced, dynamic environment
Excellent verbal and written communication skills
Analytical thinking skills and leverage data to make informed decisions
Curious mindset: always looking for opportunities to learn, grow, and give/receive feedback
Results-oriented: excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline
“Can-do” attitude and relentless in pursuing goals and solving problems
What's in it for you
401k matching + Competitive equity package
Excellent Medical, Dental and Vision health benefits
Fertility & Family Forming Benefits
Flexible time off
Lunch, snacks and drinks provided in the office
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
Up to $2,000 of charitable donation matches each year
#LI-
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube: ***********************************
Blog: ******************************************
Instagram: *********************************
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission -
Empower teams to create the next big thing
- is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
$91k-144k yearly est. Auto-Apply 26d ago
Training Specialist: Customer Care Center (Remote Contract-to-Hire)
Blue Star Partners 4.5
Remote or Chicago, IL job
Job Title: Customer Care Center Trainer
Duration: 1-Year Contract (Temp-to-Hire)
Pay Rate: $29.00 - $40.00/hr (W2 only)
Work Authorization: Must be authorized to work in the U.S. - No C2C or sponsorship
Position Overview
We are seeking an experienced Customer Care Center Trainer to deliver engaging in-person, virtual, and e-learning training to both new hires and existing staff within the Customer Care Center (CCC). This role supports the growth and development of Customer Care Center Management, Operations Support, and Customer Service Representatives by delivering training on call management skills, business processes, technology enhancements, customer information systems (CIS/DIS), and regulatory procedures.
The Trainer will be responsible for evaluating trainee readiness, providing coaching, and ensuring a smooth transition from training to production. This is a dynamic role for someone passionate about instructional excellence, employee development, and fostering a culture of continuous learning.
Key Responsibilities
Deliver structured training programs for Customer Care Center staff across multiple formats (classroom, virtual, e-learning).
Provide onboarding training for new hires and ongoing training for existing staff, ensuring alignment with business processes and standards.
Monitor, track, and report trainee performance, including test scores, attendance, and behavioral observations.
Conduct one-on-one coaching sessions, assessments, and on-the-job training activities.
Collaborate with management, Quality Assurance, and Operations Support teams to identify training needs and implement solutions.
Maintain accurate training records for all CCC employees.
Continuously improve training programs using participant feedback and performance metrics.
Support the development of job aids, call scripts, and process documentation.
Manage classroom engagement, address distractions, and resolve technical issues during training sessions.
Participate in training needs analysis to address performance gaps.
Required Qualifications
High School Diploma or equivalent.
Minimum 3 years of training or facilitation experience.
Strong verbal, written, and interpersonal communication skills.
Proficiency with Microsoft Office Suite (PowerPoint, Excel, Word) and Teams.
Knowledge of adult learning and behavior change methods.
Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
Strong problem-solving skills with the ability to recommend and implement training solutions.
Ability to travel as needed.
Preferred Qualifications
Bachelor's degree in Communications or related field.
Course design and development experience.
Familiarity with e-learning software such as Adobe Captivate.
Professional training certification.
$29-40 hourly 60d+ ago
Client Services Technician
Vivo 4.7
San Mateo, CA job
Our client, in the autonomous vehicle space is looking for a Client Services Technician to join its team. This person will provide support to employee-facing technical services. You will be responsible for the day-to-day operations, managing escalations, and working closely with Client Service Engineers to improve our services.
Responsibilities
Provide Tier 1/2 support for all end user technology services while in-person, or remote via Jira Service Desk and Slack.
Deploy and maintain end user computers and peripherals.
Maintain conference rooms, printers, flex desks, vending machines, and other office equipment.
Create, manage, and troubleshoot accounts and access via Active Directory.
Assist Client Service Engineers with client-side projects to improve security, increase efficiency, or improve user experience.
Occasional travel within Bay Area to assist other office locations
Requirements
1-3 years of experience in a similar IT Support role.
Excellent verbal and written communication skills.
Experience with Active Directory, Google Workspace products, or similar platforms.
Basic networking knowledge and troubleshooting skills (VPN, DHCP, DNS).
Windows, Ubuntu, and mac OS troubleshooting experience preferred.
Experience with Jira / Confluence or similar ticketing and wiki services preferred.
Excellent critical thinking, problem solving, and prioritization skills.
Expected hourly pay range
$25 - $35
Exact compensation may vary based on skills, experience, and location.
About Vivo
Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow.
Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee.
Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you.
Vivo We Get People!
$25-35 hourly 60d+ ago
Sales Development Representative, LATAM (Portuguese Speaking)
Miro 3.8
Remote job
About the Team
The Business Development Representative is a critical component of our go-to-market pipeline strategy and presents an outstanding opportunity to learn fundamental sales skills in preparation for an exciting career in software sales.
We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!
About the Role The LATAM Business Development Representative (Portuguese speaking) is an ambitious and organized professional who loves working with prospective customers and bringing in sales leads in with our Brazilian customers in the LATAM region. The LATAM BDR (Portuguese-speaking) will play a critical role in the sales cycle and will often be the first contact that a prospective customer has with Miro. Miro has a large customer base in Brazil and this BDR's regional/cultural experience will be extremely impactful. Whether interacting on the phone, through email, or some other medium, the LATAM BDR will make a positive impression of Miro by being responsible for the first portion of a prospect's sales journey. You must be based in São Paulo. Our goal is to create great customer experiences for our Brazilian customer base by being Miro product experts and consulting with customers to identify their needs and pain points. What you'll do
Partner with our LATAM sales team to help generate meetings and sales pipeline
Profile accounts to help define appropriate expansion strategies
Reach out to new trials/users within our Brazilian customer base to drive more revenue
Work with marketing on executing campaigns and events
You will master the art of discovery, and inspire new use cases where Miro can solve our customer's challenges.
Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
Use a variety of methods (Email, phone, social media) to engage prospects, users and decision maker
What you'll need
Bachelors or Masters degree from a university
Proficient/fluent in Portuguese
Experience in a fast-paced, dynamic environment
1+ years of experience in sales, preferably in SaaS
Excellent verbal and written communication skills
You have the ability to grow rapport and relationships with potential clients
You have a great attitude that can maneuver through ambiguity and ability to work and collaborate with a growing team
You are curious: always looking for an opportunity to learn, grow and give/receive feedback
You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline.
You have a “can do” attitude and are relentless in pursuing goals and solving problem
What's in it for you
401k matching + Competitive equity package
Excellent Medical, Dental and Vision health benefits
Fertility & Family Forming Benefits
Flexible time off
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
Up to $2,000 of charitable donation matches each year
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube: ***********************************
Blog: ******************************************
Instagram: *********************************
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission -
Empower teams to create the next big thing
- is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
$33k-45k yearly est. Auto-Apply 4d ago
Document Specialist I
Blue Star Partners 4.5
Temecula, CA job
Job Title: Document Specialist I Period: 09/09/2024 to 09/09/2025 - possibility of extension Hours/Week: 40 hours - hours over 40 will be paid at time and a half Rate: $25/hour Contract Type: W-2 only
Scope of Services:
The Document Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request.
Role, Responsibilities, and Deliverables:
Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency.
File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents.
Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately.
Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards.
File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents.
Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations.
Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs.
Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy.
Training: Train new employees on documentation processes and procedures to ensure consistency across the organization.
Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements.
Experience:
Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus.
Professional Experience: 0-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems.
Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents.
Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation.
Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems.
Confidentiality: Ability to handle sensitive and confidential information with discretion.
Team Player: Ability to work effectively both independently and as part of a team.
Preferred Qualifications:
Certification: Certification in documentation or records management.
Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs.
Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping.
JOB CODE: ABOJP00036307
$25 hourly 60d+ ago
Director of Accounting & Finance - Growing Biotech
Next Level Resources 4.1
San Diego, CA job
Job DescriptionA dynamic and growth-focused biotech that is a leader in its field is seeking an experienced Director of Accounting & Finance. This is a hands-on role with three direct reports and will be responsible for maintaining GAAP compliant monthly financial statements, budgets & forecasts, as well as processes and controls that allow for future growth.
The company has a strong revenue stream and is projecting significant growth.
The successful candidate should have biotech industry experience and be a highly motivated and self-directed. This is a high-impact position with visibility across senior leadership and the opportunity to shape the financial future of a scaling business.
Salary: $150K-$170K + Bonus + Stock & Strong Benefits
Key Responsibilities:
- Oversee and manage the accuracy of the general ledger
- Prepare and review GAAP compliant accrual-based monthly financial statements (P&L, Balance Sheet, Cash Flow) for internal and external reporting
- Month-end close reconciliations and journal entries
- Revenue recognition (ASC 606)
- Cost accounting functions, including WIP, COGS, and inventory controls
- Coordinate with external auditors to ensure the timely completion of audits, providing necessary documentation and responding to audit queries
- Preparation of budgets, forecasts and 5-year plan, adjusting for market shifts and business evolution
- Variance analysis
- Gross margin analysis
- Cash flow management
- Supervise the payroll function to ensure accurate and timely processing
- Manage and develop a team
- Continuously review and refine accounting processes to drive efficiencies, particularly as the company grows
- Manage financial systems that support both control and scalability
- Cross-Functional Collaboration working closely with other departments (operations, sales, and HR) to align financial strategies with company goals
- Participate in initiatives that support business transformation and strategic growth efforts
- Special projects
Requirements:
- Bachelor's degree in Accounting, Finance or Business, MBA or CPA a plus
- Biotech industry required
- 10+ years of progressive accounting & finance experience, including general ledger management, financial reporting, and budgeting
- Strong understanding of GAAP and ability to interpret accounting standards
- Strong Excel skills required (pivot tables, VLOOKUP, complex formulas)
- Cost Accounting experience
- Experience supporting external audits and implementing audit recommendations
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy, with the ability to manage multiple priorities in a fast-paced environment
- A proactive, self-driven approach with a collaborative and innovative mindset
If this position is of interest please apply, alternatively if you would like to discuss your job search and other Accounting & Finance opportunities please email your resume to Paul Gould, Managing Partner: paul.gould@nextlevelresources.net
Next Level Resources, Inc.
is a professional staffing firm dedicated to finding exceptional Accounting and Finance talent on a permanent and consultant/interim basis for clients throughout San Diego County.
$133k-185k yearly est. 19d ago
Technical Account Manager
Rockstar 4.5
Remote job
Rockstar is recruiting on behalf of a venture-funded startup that is a market leader in intelligent incident management. This client offers a platform that unites the entire enterprise throughout the lifecycle of an incident, addressing incident response as a business challenge beyond just security. Their solution helps organizations prepare, respond, and recover smarter by providing a trusted source of intelligence and a comprehensive audit trail for cyber incidents.
The client is seeking an exceptional technical resource for a remote, critical early hire within their Revenue organization. The role, titled Technical Account Manager (TAM), supports all post-sales activities and reports directly to the VP of Customer Success.
The company is the first intelligent incident management platform that brings together the entire enterprise through the life of an incident. Incident Response (IR) is a business problem, not just a security problem. In fact, 70% of the cost of an incident comes from outside of Security.
The company serves as the backbone for modern incident management programs by dynamically guiding teams end-to-end through the life of an incident. It is the safe haven and trusted source of intelligence that teams rely on when the business deals with crisis situations. With this platform, CISOs, CLOs, CPOs, and their teams can “play the tape back” and hand over a complete audit trail to demonstrate their diligence and show that every cyber incident was handled responsibly. It's a smarter way for organizations to prepare, respond, and recover.
The ideal candidate has the ability to learn and adapt quickly in a fast-paced, deadline, and detail-oriented environment. This position requires 5+ years in a Technical Account Manager, Solutions Architect, or similar customer-facing technical role within the SaaS industry supporting large 6-figure deals and Fortune 500 customers or a practitioner role performing incident response. Experience working with multiple cross-functional key stakeholders and personas is a must. The candidate must have a strong understanding of cybersecurity principles and incident response processes and exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
The candidate must demonstrate a high degree of aptitude, adaptability and a proactive mindset, a strong familiarity with tools such as CRM systems, ticketing platforms, and customer success software. This is an extraordinary opportunity to join a small team, make a huge impact, and get in on the ground floor of a venture-funded startup experiencing explosive 500% YoY growth.
The Opportunity
- Thrive in a startup environment where you can make a huge impact.
- Work closely with the Sales team, Founders, and Executive team to help configure and implement customer accounts.
- Work closely with the Customer Success Manager and the Product team to evolve the platform's products to better serve customers.
- Help create “land & expand” opportunities within existing customer accounts.
What Success Looks Like
- Become the product SME by developing a complete and thorough understanding of the platform and clearly articulate the value customers obtain by using it.
- Serve as the primary post-sales technical liaison for assigned enterprise accounts, understanding their unique needs and ensuring successful implementation and training of solutions.
- Collaborate with Sales and Solutions Architecture teams regarding new inbound customers to ensure a seamless transition to post-sale implementation and support.
- Be the technical resource for the Customer Success team as they partner with security teams, incident response leaders, and crisis managers, by understanding every aspect of incident response, and helping to explain how the platform supports those needs.
- Leverage excellent communication and presentation skills to effectively share technical updates, bug fixes and product enhancements.
- Assist the Customer Success Manager by clearly articulating technical differentiation, and help drive customer success engagement.
- Act as the voice of the customer, conveying feedback to internal teams to inform product development and enhancements.
- Assist in the development of customer-facing documentation, including FAQs, user guides, and knowledge base articles.
- Support customers post-sale with technical questions and assisted exercises.
About You
- Your persistence is unparalleled.
- Exceptional interpersonal and communication skills.
- A quick learner, self-directed, highly energetic, professional and flexible.
- Previous experience in an operating role on an IR team or as a technical resource that supports cybersecurity teams strongly preferred.
- A creative, assertive problem-solver; you are curious, prepared, team-oriented, and a self-starter.
- Extremely well organized and detail-oriented with incredible follow-through. You are highly accountable, positive, have a sense of humor and are fun to work with.
- Comfortable with ambiguity, you're willing to roll up your sleeves and figure things out.
- You can multitask effectively, with an ability to not only balance, but effectively manage competing priorities, and multiple projects/deals at the same time.
- Precise attention to detail and strong problem-solving skills. Exceptional written and verbal communication skills.
- College degree or equivalent experience required.
What We Offer
Great people make great teams. The client believes in building highly functional, energetic, and engaging teams to serve customers. They are committed to building a high-performing, highly functional, world-class team with an amazing culture filled with curious and humble impact players who do the job that needs to get done, not just the job they have. Backed by SYN Ventures, the #1 cybersecurity VC firm in the United States, they offer the following:
- Equity
- Unlimited PTO
- Remote work flexibility
- Competitive compensation
- Medical, dental, & vision insurance
- 401K
$91k-129k yearly est. Auto-Apply 42d ago
Staff Auditor - Excellent Career Path - Hybrid
Next Level Resources 4.1
Remote or Carlsbad, CA job
Job DescriptionA rapidly growing CPA firm based in Carlsbad and with corporate clients in 25 states is looking for a Staff Auditor to join their team. This is a newly created position due to company growth. The company offers a good work/life balance and the opportunity to work with a talented and friendly team.
The Staff Auditor position is a great opportunity for someone who has interned at a CPA firm and who wishes to pursue a career in Public Accounting or alternatively someone who is currently a Staff Auditor and is looking to join a firm where there is the opportunity for rapid promotion to Audit Senior.
This is a Hybrid position.
Major responsibilities of the Staff Auditor:
- Manage assigned clients - correspond with audit clients, scheduling fieldwork, answering questions, etc.
- Ultimately responsible for making sure the following gets done on assigned audits: Bank confirmations, predecessor auditor letters, invoice vouching, reserve study entry. Reviews and sign off on pre-auditor/admin workpapers
- Review latest internal control questionnaire (before/during audit)
- Checking that client financial reports and records are accurate and reliable
- Attorney letter identification and footnote/additional procedures
- Contributes to team effort to meet deadlines
- Prepare planning workpapers including materiality
- Audit procedures all assets, liabilities, equity, revenues, expenses
- Verifies information by comparing and analyzing items to documentation
- Completes audit workpapers by documenting audit tests and findings
- Subsequent events testing/inquiry and documentation
- Equity reconciliations
- Record journal entries for all audit adjustments
- Documenting audit tests and findings/completes and signs off audit work papers
- Correspond with audit manager on issues identified during audits
- Correspond with audit manager on assigned clients: issues/new accounting procedures, planning strategies (busy season prep, testing etc.)
- Correspond with admin and engagement coordinator, tax department as needed
- Prepare audited financial statements
- Answer questions with clients directly via email, phone, in person
Requirements of the Staff Auditor:
- Bachelor's Degree in Accounting or equivalent
- CPA or advancement towards status
- 0-2 years of progressive audit experience
- Strong communication skills
- Ability to prioritize and to meet deadlines
If this position is of interest please apply, alternatively if you would like to discuss your job search and other Accounting & Finance opportunities please email your resume to Paul Gould, Managing Partner: paul.gould@nextlevelresources.net
Next Level Resources, Inc.
is a professional staffing firm dedicated to finding exceptional Accounting and Finance talent on a permanent and consultant/interim basis for clients throughout San Diego County.
IND123
$50k-63k yearly est. 16d ago
Technical Designer
Fig 4.0
Fig job in Santa Monica, CA
As a Technical Designer for FIGS, you will collaborate with cross functional teams to execute premium medical apparel products from concept through pre-production stage. Technical Design is responsible for communication with the apparel vendor base, developing garment fit, construction, grading, and maintaining data integrity with the PLM system. Our ideal candidate has a strong skill set in apparel technical design, pattern-making, and a deep understanding of the design and development process. They are creative, passionate about our product, highly organized, and detail oriented. Building strong relationships with cross functional and vendor teams is an integral part of this role. You will report directly to our Manager of Technical Design and will collaborate with our Design, Merchandising, Sourcing, Product Integrity, and Raw Materials teams to deliver commercially ready products for our health care community.
What you'll do:
Build and maintain tech pack data integrity including bill of materials, specs, construction, sketches, etc in Centric PLM. to communicate requirements for Design aesthetic, fit, and construction to vendor partners
Organize daily workload that adheres to GTM deliverables & development timelines
Lead fit sessions & presentations: measure, evaluate fit and construction execution, present style history, advise necessary fit and construction corrections assigned styles
Analyze and communicate the outcome of fit sessions, artwork reviews, and construction reviews with cross functional and vendor partners.
Manage daily communication with vendor partners
Execute fit comments in a timely manner to align with go to market timelines
Deliver consistent fit and construction across product categories according to brand standards
Execute Design's vision while ensuring construction is high quality, durable, and production friendly
Finalize buy ready tech packs for each style including sketches, artwork, BOMs, final patterns, and size charts
Support team in proto changes, challenges, and solutions at GTM meetings
Manage daily and seasonal tracking of prototype samples, strike offs, and testing submits
Conduct strike off and testing review sessions with cross functional teams
What you'll bring:
3-6 years experience in apparel technical design/pattern making and pattern analyzation, with an understanding of the process from Concept through Production
Strong knowledge of pattern making, grading, garment construction, sewing, technical drawing, measuring and fitting
Able to effectively communicate with international vendors and cross functional teams on a regular basis (written & verbal)
Proficiency in MS office (Excel/Word), Google Suite and Adobe Design Suite
Proficiency in Centric PLM or similar software
Experience working directly with Pattern Engineers (Internal and Overseas)
Knowledge of garment construction methods in multiple fabrications (woven, knit, & engineered knits) and product categories
Exposure to International and production (bonus)
Familiarity or proficiency with Gerber Pattern Making and/or 3D software (CLO, Browzwear)
Other must haves:
Proven work ethic, positive attitude and integrity
Self-motivated, strong sense of urgency and a collaborative mindset
Driven by the technical aspect of the product creation process
Attention to detail, initiative, organization, strong verbal & written communication skills
Ability to manage multiple tasks & competing priorities
Entrepreneurial spirit and egoless spirit
FIGS Compensation and Benefits
Pay Range
At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $70,000 and $90,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
Equity: FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Other compensation and benefits offered include:
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
$70k-90k yearly Auto-Apply 1d ago
Operations Support I
Blue Star Partners LLC 4.5
Santa Rosa, CA job
Job Description
Job Title: Operations Support | Sales Administrator Period: 12/09/2024 to 06/28/2025 - possibility of extension/direct hire Hours/Week: 40 hours - hours over 40 will be paid at time and a half
Rate: $20 - $23/hour
Contract Type: W-2 only
Scope of Services:
The Operations Support - Sales Administrator is part of the Implementation Team, which primarily works in conjunction with the Government Commercial team, Santa Rosa site functional leads, Sales/Sales Support and vendors to set up accounts as part of the client onboarding process. Sales Administrators create new client accounts, establish new panels, and make updates to existing customer accounts. The Sales Administrator will report to the Implementation Specialist Lead in order to escalate questions, build improved workflows, capture key client information, support administrative requests, and troubleshoot issues.
Role, Responsibilities, and Deliverables:
Responsible for timely execution of new account set-ups and ongoing post implementation account updates across multiple software platforms and databases for Toxicology Government Services clients with attention to data accuracy and documentation needs.
Ongoing, proactive monitoring of the Customer Service queue system in order to take new tickets and deliver consistent follow-up on existing/pending tickets for timely ticket completion in line with key performance indicator (KPI) expectations.
Identify, document, escalate, and resolve problems as they arise.
Work with Implementation Specialist Lead to review and revise the necessary
Implementation processes and internal guidelines related to client account administration procedures for improved effectiveness, efficiency and customer satisfaction.
Work with counterparts in the Sales, Customer Support, IT, Finance and Toxicology
Support teams to maintain accurate client data in the system.
Meet and maintain productivity, quality and attendance performance metrics.
Other duties and special projects as may be assigned.
Strong organizational skills are critical, including attention to detail and multitasking skills. Must be able to manage several open issues and continue to work them until closed with resolution while also potentially working on special projects.
Experience:
High school graduate with two to three years related experience and/or training; or equivalent combination of education and experience. Four-year degree from accredited college or university preferred but not required.
Experience with corporate culture along with an excellent customer service mentality.
Must possess adequate keyboarding skills necessary for quick, efficient data entry.
Proficiency in Excel, Word and Outlook essential.
Salesforce CFM knowledge preferred.
Excellent verbal and written communication skills.
Exceptional time management and analytical skills, as well as an ability to self-motivate.
Positive and helpful attitude.
Strong initiative and attention to detail.
To apply, please submit a resume outlining your relevant experience. Short-listed candidates will be expected to complete a Blue Star Partners Bio.
$20-23 hourly 22d ago
Contract Administrator - C
Blue Star Partners 4.5
Alameda, CA job
Job Title: Contract Administrator - C Period: 09/23/2024 to 09/22/2025 - possibility of extension Hours/Week: 40 hours - hours over 40 will be paid at time and a half Rate: $30 - $35/hour
Contract Type: W-2 only
Scope of Services:
The Contract Administrator will be responsible for administering contracts by accurately and promptly processing chargeback and rebate requests. The role involves utilizing automated contract management systems to generate payments of claims and EDI claims, effectively communicating both verbally and in writing with external and internal customers. A background of 2-3 years in contract administration within the healthcare industry is preferred. A general understanding of Business Law is essential. A BS or BA degree is required.
Role, Responsibilities, and Deliverables:
Sales Support:
Generate and maintain contracts
Review, compare, and assist with negotiation and communication of contract language
Input contract and pricing information into the system (Model N)
Use Salesforce for sales support
Reporting and Analytics:
Generate reports using Excel, PowerPoint, and Tableau
Perform pricing calculations and analytics
Produce various reports for internal and external stakeholders
Communication:
Demonstrate strong written and verbal communication skills
Effectively communicate with external and internal customers
Contract Management:
Process chargeback and rebate requests
Utilize automated contract management systems to manage claims and EDI claims
Maintain accurate records of contracts and related documentation
Experience:
2-3 years of experience in contract administration, preferably within the healthcare industry
Experience with Salesforce and/or Model N is highly desirable
Some professional office experience, particularly in sales support or contract management, is beneficial
Education:
A 4-year degree in Business, Finance, or a related field is preferred
An accounting or finance background, especially with month-end closing experience, is ideal
Skills:
Strong Microsoft Excel skills
Proficiency in Microsoft PowerPoint
Experience with Tableau
Familiarity with Salesforce and/or Model N
Excellent written and verbal communication skills
Good interpersonal skills, ensuring a comfortable fit with the team
JOB CODE: ABOJP00036678
$30-35 hourly 60d+ ago
Assistant Merchant
Fig 4.0
Fig job in Santa Monica, CA
FIGS is looking for an Assistant Merchant to drive strategy and product excellence. The ideal candidate is passionate about product and profitability and must be able to stay focused and detail oriented while supporting all categories of the business. This position would partner cross-functionally with design, production, planning, marketing, creative/graphics, product/e-commerce and CX in order to help create an on-brand product assortment.
What you'll do:
Work directly with the Senior Merchandising Manager in managing all aspects of the business in order to drive results
Learn the merchandising strategy to assort a product line that accurately represents the brand
Present to team and executives in milestone meetings
Perform operational functions supporting the merchandising team, by providing ongoing analysis and interpretation of key business issues including using merchandise reports, Open-to-Buy monitoring, stock analysis and other ad hoc analysis
Make recommendations for in season strategy changes as needed and communicate to cross functional team on a timely basis
Analyze specific category and product performance for weekly merchandising reports and hindsights to optimize sales for upcoming weeks and seasons
Help with seasonal merchandise plans and roadmaps by monitoring sales, market trends and competitive research
Prepare and organize assets needed for big business milestone meetings
Evaluate all merchandising buy plans, ensure accuracy and resolve all discrepancies if required
Reconcile receipts with Planning on buy units and samples with Product Development/Tech Design
Act as a liaison for cross-functional partners like Design, PD, Planning, Creative, Product, Marketing, CX
Maintain administrative tasks of updating files
Aid in creating templates to streamline processes
Qualifications:
2-5 years' experience in a planning or merchandising role (ideally omni-channel)
Bachelor's degree in a related field preferred
Outstanding communication verbal and written skills
Strong analytical and retail math skills
Able to manage multiple priorities
Problem solving skills
Project management experience to easily manage various projects and campaigns while staying on-track with deliverables and communications.
Proficient in Microsoft Office (Word, Excel)
Other must haves:
Positive, go-getter attitude!
Proven work ethic and integrity and able to be a team player
Demonstrates confidence and takes the initiative
Ability to work in a fast paced, deadline driven environment
Entrepreneurial mindset
Desire to excel and grow with FIGS
100% Awesome. Like our scrubs
FIGS Compensation and Benefits
Pay Range
At FIGS, your base salary is one part of your total compensation package. This role's base salary is between $70,304. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Additional Compensation and Benefits
FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
Other compensation and benefits offered include:
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
FIGS sponsored Uber Eats voucher for in-office weeks
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
*Benefits eligibility is determined by hour requirements and length of service
A little bit about us…
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
$70.3k yearly Auto-Apply 5d ago
Project Manager
Brite Ideas 3.7
Rancho Santa Margarita, CA job
Brite Ideas is a 30+ year old company that delivers audio visual technical services and equipment for live and virtual events and productions for entertainment, corporate, non-profit, educational, and art center organizations. Brite Ideas recognizes our success is dependent on the success of our people. We are one of SoCal's top audio-visual technical production companies for meetings and events. We have some of the most knowledgeable, passionate, and performance-excellence employees in our business. Brite Ideas offers our employees a selection of robust benefits. We aspire to find the best employees in our industry - individuals with integrity and enthusiasm for performance excellence.
Our Competitive Compensation Package Includes:
Competitive Salary
Medical, Dental, Vision, Voluntary & Additional Life Insurance, Critical Illness, Accident, and Short-Term Disability Insurance
Generous Paid Time Off including Sick, Vacation, and Holiday Shutdown
401K & Profit Sharing
Monthly Business Expense Stipend(s)
Job Summary
At Brite Ideas, Project Managers play a critical role in the planning, development, and execution of our clients' events. This position is responsible for taking ownership and advancing assigned projects. You will plan project timelines, interface with Technical Design to ascertain technical creative requirements, develop and manage budgets, schedule equipment resources, and manage pre-production, on-site production, and post-production reconciliations. You will be responsible for scheduling, managing, and/or participating in client stakeholder meetings, and managing other assigned needs of the project. You will also be responsible for keeping projects on time, on-scope, and on budget. You are both a manager and an individual contributor working well within a collaborative team culture, with excellent time management and organizational skills, and enjoy working in a fast-paced, ever-changing project-driven environment where work is often delivered evenings, weekends, and holidays.
Essential Functions
· Manage all aspects of assigned projects from inquiry through execution to reconciliation.
· Through your leadership, develop and manage your show team to execute flawless shows for our clients.
· Management and overall supervision of union and local stage hand crews complete project objectives and meet deadlines.
· Deliver an exceptional customer experience on-schedule and on-budget.
· Assist sales with any pre-sales support with resources, capabilities, and budgets.
· Interface with Technical Design to determine all technical requirements including lighting, video - LED, projection and virtual - audio, rigging, and other ancillary production items.
· Provide support for clients' needs, budgets, and timelines along with creating and maintaining external and internal production workbooks.
· Creating accurate and timely client proposals within our inventory system.
· Collaborate with Operations and Central Services to coordinate transportation, sub-rentals, travel, and labor needs.
· On-site production includes client facing communication, completing crewing sheets while adhering to schedules, collaborating with Technical Design team, confirming event/room layout, and executing leading the rehearsal.
· Budget and track project expenditures to ensure projects meet profit targets and within the scope of work.
· Hands-on approach-able to patch cables, focus lights, or crew load-in when schedules require.
· Ability to manage and balance multiple projects, live, hybrid, and virtual simultaneously.
· Utilize our Project Manager/Technical Designer Workflow to facilitate the Brite Ideas' experience.
· Draft, publish, and update detailed Run-of-Show (ROS), production schedules, and cue sheets.
· Maintain SOPs and quality standards while enforcing standardized processes to guarantee repeatable show quality.
· Other relevant duties may be assigned by management.
All employees are expected to adhere to the B.I. Values (The B.I. Way):
· Respect: Be considerate of one's self, one another, the team, clients, vendors, venues & our equipment.
· Service: Exceed expectations. Be the problem solver. Be a partner not just a vendor.
· Integrity: By ensuring actions are consistent with words. earn the trust of both internal and external customers, by dedication, responsibility, consistency, honesty and truthfulness in relationships.
· Creativity: We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't." When faced with a hurdle, we come together and strive to be clever, original, inventive and cutting edge.
· Growth: We recognize that people are one of our key assets and we should value their contributions, reward them fairly, and develop them to their fullest potential. Our goal is to provide leadership opportunities for further growth, thus helping our people realize their career aspirations.
· Attitude: Our attitude is shaped by combining these elements together. How we tackle a problem, work with a client or interact with one another is just as important as what we create.
Working Conditions & Physical Requirements
Work Environment:
· This position will be split between working indoors in a climate-controlled environment and on event show sites that may be indoors or outdoors and exposed to weather conditions, dirt or dust.
Physical Demands:
· Frequent periods of sitting with frequent periods of standing, walking, bending, reaching, climbing and balancing.
Lifting:
· Must be able to lift, carry and exert force up to 50 pounds occasionally.
Vision & Hearing:
· Must be able to distinguish colors, use close vision for computer screens/documents, use distance vision and have the ability to judge depth perception and spatial awareness for safety precautions.
· Must be able to hear sufficiently to understand and comprehend individual conversations and listen for potential safety precautions.
Noise:
· The noise levels in the work environment are usually moderate with standard business office equipment and may increase to occasional loud noise levels with large production gear or equipment moves.
EEO Policy
Brite Ideas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Requirements
Experience & Education Requirements
· Must have a bachelor's degree in Technical Theatre, Entertainment Design, or related field or 6+ years of managing live events.
· Must have three (3)+ years direct management experience of employees, project teams, vendors & freelancers.
· Project Management Professional (PMP) certification is preferred.
· Vectorworks Spotlight Professional certification is preferred.
· Fire-code & rigging literacy, ETCP Rigging, OSHA 10/30 certifications are preferred.
· Must have a technical aptitude for current AV industry technologies.
· Must have reliable transportation and/or a valid driver's license for site surveys.
Knowledge, Skills & Abilities
· Strong communication, organizational, critical thinking, and ability to multi-task.
· Ability to work both independently and collaboratively as an integral part of a team.
· Excellent time management skills to prioritize projects under deadlines.
· Advanced budgeting & margin analysis skills to determine P/L for each project.
· Keen attention to details, with an ability to stay organized while multi-tasking.
· Strong critical thinking skills with an ability to problem-solve as issues arise.
· Ability to stay focused, remain calm and maintain composure on all projects.
· Excellent written and verbal communication skills.
· A creative mind with the ability to suggest improvements.
· Familiar with working on both PC and Mac computers and using MS Office.
· Ability to occasionally work overtime, weekends and evenings.
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