File clerk vs office support clerk

The differences between file clerks and office support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $31,562 average annual salary of a file clerk.

The top three skills for a file clerk include data entry, office equipment and numerical order. The most important skills for an office support clerk are customer service, data entry, and word processing.

File clerk vs office support clerk overview

	File Clerk	Office Support Clerk
Yearly salary	$31,562	$32,040
Hourly rate	$15.17	$15.40
Growth rate	-	-5%
Number of jobs	66,383	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 40%
Average age	46	47
Years of experience	-	2

What does a file clerk do?

File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

File clerk vs office support clerk salary

File clerks and office support clerks have different pay scales, as shown below.

	File Clerk	Office Support Clerk
Average salary	$31,562	$32,040
Salary range	Between $25,000 And $38,000	Between $25,000 And $39,000
Highest paying City	Vancouver, WA	Tualatin, OR
Highest paying state	Washington	Washington
Best paying company	Williams Parker	Sierra Pacific Industries
Best paying industry	Government	Finance

Differences between file clerk and office support clerk education

There are a few differences between a file clerk and an office support clerk in terms of educational background:

	File Clerk	Office Support Clerk
Most common degree	Bachelor's Degree, 31%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

File clerk vs office support clerk demographics

Here are the differences between file clerks' and office support clerks' demographics:

	File Clerk	Office Support Clerk
Average age	46	47
Gender ratio	Male, 22.9% Female, 77.1%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	9%	6%

Differences between file clerk and office support clerk duties and responsibilities

File clerk example responsibilities.

Maintain and manage database with clinical details and digital radiology imaging.
Maintain current product device master and device history records per FDA and ISO regulations.
General office duties and experience with windows, excel, access PowerPoint, word, publisher.
Enter pleadings, request for productions and interrogatories into logs and clients files by dates of court filings.
Maintain EMR with current and accurate data.
Utilize scanning software such as AnyDoc and OCR.

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Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

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File clerk vs office support clerk skills

Common file clerk skills

Data Entry, 25%
Office Equipment, 10%
Numerical Order, 8%
HR, 6%
Office Machines, 5%
Patient Charts, 5%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

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Updated January 8, 2025

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