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The differences between file clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations clerk has an average salary of $33,746, which is higher than the $31,562 average annual salary of a file clerk.
The top three skills for a file clerk include data entry, office equipment and numerical order. The most important skills for an operations clerk are customer service, data entry functions, and computer system.
| File Clerk | Operations Clerk | |
| Yearly salary | $31,562 | $33,746 |
| Hourly rate | $15.17 | $16.22 |
| Growth rate | - | -5% |
| Number of jobs | 66,383 | 158,449 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Average age | 46 | 47 |
| Years of experience | - | 2 |
File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.
An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.
File clerks and operations clerks have different pay scales, as shown below.
| File Clerk | Operations Clerk | |
| Average salary | $31,562 | $33,746 |
| Salary range | Between $25,000 And $38,000 | Between $27,000 And $41,000 |
| Highest paying City | Vancouver, WA | Boston, MA |
| Highest paying state | Washington | Massachusetts |
| Best paying company | Williams Parker | Ncar - The National Center For Atmospheric Research |
| Best paying industry | Government | Manufacturing |
There are a few differences between a file clerk and an operations clerk in terms of educational background:
| File Clerk | Operations Clerk | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between file clerks' and operations clerks' demographics:
| File Clerk | Operations Clerk | |
| Average age | 46 | 47 |
| Gender ratio | Male, 22.9% Female, 77.1% | Male, 31.7% Female, 68.3% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 9% | 6% |