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The differences between file clerks and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a receptionist/billing clerk has an average salary of $31,932, which is higher than the $31,562 average annual salary of a file clerk.
The top three skills for a file clerk include data entry, office equipment and numerical order. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.
| File Clerk | Receptionist/Billing Clerk | |
| Yearly salary | $31,562 | $31,932 |
| Hourly rate | $15.17 | $15.35 |
| Growth rate | - | - |
| Number of jobs | 66,383 | 129,530 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | High School Diploma, 31% |
| Average age | 46 | 42 |
| Years of experience | - | 2 |
File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.
A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.
File clerks and receptionist/billing clerks have different pay scales, as shown below.
| File Clerk | Receptionist/Billing Clerk | |
| Average salary | $31,562 | $31,932 |
| Salary range | Between $25,000 And $38,000 | Between $26,000 And $39,000 |
| Highest paying City | Vancouver, WA | Santa Maria, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | Williams Parker | Leggett & Platt |
| Best paying industry | Government | Technology |
There are a few differences between a file clerk and a receptionist/billing clerk in terms of educational background:
| File Clerk | Receptionist/Billing Clerk | |
| Most common degree | Bachelor's Degree, 31% | High School Diploma, 31% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | - |
Here are the differences between file clerks' and receptionist/billing clerks' demographics:
| File Clerk | Receptionist/Billing Clerk | |
| Average age | 46 | 42 |
| Gender ratio | Male, 22.9% Female, 77.1% | Male, 7.2% Female, 92.8% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 9% | 6% |