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The differences between file clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support clerk has an average salary of $35,159, which is higher than the $31,562 average annual salary of a file clerk.
The top three skills for a file clerk include data entry, office equipment and numerical order. The most important skills for a support clerk are customer service, data entry, and patients.
| File Clerk | Support Clerk | |
| Yearly salary | $31,562 | $35,159 |
| Hourly rate | $15.17 | $16.90 |
| Growth rate | - | -5% |
| Number of jobs | 66,383 | 163,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Average age | 46 | 47 |
| Years of experience | - | 2 |
File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.
A support clerk is primarily in charge of performing administrative support tasks in an office, making the daily workflow easier. Their responsibilities typically include preparing and processing documentation, answering and forwarding calls, handling correspondence, disseminating and organizing files, and running errands as needed. They may also update databases, maintaining records of all transactions. Furthermore, as a support clerk, it is essential to maintain an active communication line with staff, coordinating to ensure efficient and smooth workplace operations.
File clerks and support clerks have different pay scales, as shown below.
| File Clerk | Support Clerk | |
| Average salary | $31,562 | $35,159 |
| Salary range | Between $25,000 And $38,000 | Between $22,000 And $54,000 |
| Highest paying City | Vancouver, WA | San Diego, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Williams Parker | Los Alamos National Laboratory |
| Best paying industry | Government | Government |
There are a few differences between a file clerk and a support clerk in terms of educational background:
| File Clerk | Support Clerk | |
| Most common degree | Bachelor's Degree, 31% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between file clerks' and support clerks' demographics:
| File Clerk | Support Clerk | |
| Average age | 46 | 47 |
| Gender ratio | Male, 22.9% Female, 77.1% | Male, 26.1% Female, 73.9% |
| Race ratio | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% | Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 9% | 6% |