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File clerk skills for your resume and career

Updated January 8, 2025
3 min read
File clerk example skills
Below we've compiled a list of the most critical file clerk skills. We ranked the top skills for file clerks based on the percentage of resumes they appeared on. For example, 25.2% of file clerk resumes contained data entry as a skill. Continue reading to find out what skills a file clerk needs to be successful in the workplace.

15 file clerk skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how file clerks use data entry:
  • Verify student loan documentations for federal processing - data entry of incomplete information for document processing of loans.
  • General filing of confidential patient information following data entry and invoicing/insurance filing.

2. Office Equipment

Here's how file clerks use office equipment:
  • Created and maintained student's permanent records* Ran errands for guidance counselors* Operated office equipment* Scheduled appointments with students* Maintained files
  • Mastered a variety of office equipment, excellent organization skills performed with minimum supervision.

3. Numerical Order

Numerical order is a method of sequentially arranging functions, series of items, or relating to numbers either in ascending or descending order.

Here's how file clerks use numerical order:
  • Responsibilities*Filed important documents in alphabetical and numerical order.
  • Classify information according to guidelines such as content, purpose, user criteria or chronological, alphabetical or numerical order.

4. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how file clerks use hr:
  • Collaborate & consolidated personnel documentation; Integrated supervisor files with HR files.
  • Assist HR with premises/facilities management.

5. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how file clerks use office machines:
  • File and operate standard office machines * Receptionist (temporary) * Convey information effectively
  • Operated office machines to complete administrative tasks thoroughly and within a timely manner.

6. Patient Charts

Here's how file clerks use patient charts:
  • Resolved patient scheduling/billing issues, organized/created patient charts, ensured proper patient payments and billings
  • Filed and updated needed information for patient charts in alphabetical order.

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7. Word Processing

Here's how file clerks use word processing:
  • Studied word processing and complemented by instructors on accuracy.
  • Tasked with various word processing assignments utilizing WordPerfect.

8. Front Desk

Here's how file clerks use front desk:
  • Provided front desk coverage, organized and reviewed electronic and paper documents.
  • Managed front desk independently - greeted telephone and in-store patrons with professionalism.

9. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how file clerks use scheduling appointments:
  • Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
  • Answered telephone taking messages and scheduling appointments.

10. Computer System

Here's how file clerks use computer system:
  • Utilized government programs to ensure information corresponded with appropriate veteran - Input reception of veteran mail into computer system
  • Prepared correspondence and expedited accordingly * Processed and distributed mail * Utilized interoffice computer systems as needed

11. Law Firm

Here's how file clerks use law firm:
  • Gained knowledge and experience of law firm operations -Assisted paralegals and attorneys with special projects -Organized and managed filing and microfilm files
  • Developed an understanding of and maintained confidentiality within a small law firm setting.

12. User Criteria

Here's how file clerks use user criteria:
  • Sorted/classified information according to content, purpose, user criteria or chronological order.
  • Classify these files and materials according to guidelines such as content, purpose, user criteria, or chronological order.

13. Place Materials

Here's how file clerks use place materials:
  • Place materials into storage receptacles according to classification and identification information.
  • Place materials into storage bins, file cabinets, boxes, and drawers, according to classification and identification information.

14. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how file clerks use clerical support:
  • Provided clerical support to the accounting & customer service departments with filing & organizing physical company documents during their relocation process.
  • Surpassed administrative support goals by providing incessant and consistent clerical support to the department.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how file clerks use telephone calls:
  • Answered and documented parents' non-emergency telephone calls for triage nurses and referred emergency and urgent calls appropriately.
  • Answered and directed telephone calls *Maintained the filing systems while authorizing all monetary transactions and preparing daily deposits
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List of file clerk skills to add to your resume

File clerk skills

The most important skills for a file clerk resume and required skills for a file clerk to have include:

  • Data Entry
  • Office Equipment
  • Numerical Order
  • HR
  • Office Machines
  • Patient Charts
  • Word Processing
  • Front Desk
  • Scheduling Appointments
  • Computer System
  • Law Firm
  • User Criteria
  • Place Materials
  • Clerical Support
  • Telephone Calls
  • Alphabetical Order
  • PowerPoint
  • Patient Appointments
  • Fax Machines
  • Direct Calls
  • Hippa
  • Track Materials
  • Chronological Order
  • Storage Receptacles
  • Unnecessary Materials
  • Multi-Line Phone System
  • Medical Charts
  • Periodic Inspections
  • Inactive Storage
  • Off-Site Storage

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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