What does a file clerk do?

Data entry associates are a group of professionals using computers and data processing programs to supply information into a database or documentation platform or to transcribe data via phone conversations or recordings. They can multitask effectively with excellent verbal and written communication skills and perform repetitive tasks accurately with excellent attention to detail. Part of their task is to maintain the database by encoding new and updated customer account information by preparing source data for computer entry, compiling, and sorting information. To be effective, typing speed and accuracy must be considered.

There are some key differences in the responsibilities of each position. For example, file clerk responsibilities require skills like "numerical order," "hr," "office machines," and "patient charts." Meanwhile a typical data entry associate has skills in areas such as "customer service," "computer database," "payroll," and "wpm." This difference in skills reveals the differences in what each career does.

A data entry operator is someone responsible for entering collected information into a database using different computer software. Data entry duties include updating customer data, transcribing information, and entering accounting records. Also, it is their responsibility to organize collected data and maintain their accurate record on the database so it can be accessed at any time. Data operators must be proficient in typing skills, keen to details and able to manage a large amount of data. They must also be familiar with using spreadsheets, along with other word processing programs.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that file clerk responsibilities requires skills like "data entry," "numerical order," "hr," and "patient charts." But a data entry operator might use other skills in their typical duties, such as, "data entry equipment," "customer service," "computer database," and "wpm."

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

The required skills of the two careers differ considerably. For example, file clerks are more likely to have skills like "numerical order," "hr," "scheduling appointments," and "law firm." But a receptionist/billing clerk is more likely to have skills like "patients," "customer service," "appointment scheduling," and "medicaid."

A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.