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Film crew member skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical film crew member skills. We ranked the top skills for film crew members based on the percentage of resumes they appeared on. For example, 10.7% of film crew member resumes contained customer service as a skill. Continue reading to find out what skills a film crew member needs to be successful in the workplace.

15 film crew member skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how film crew members use customer service:
  • Gained insight into multiple operations and customer service areas, providing well-rounded service to customers.
  • Maintained demeanor when attending to challenging complaints with professionalism while providing excellent customer service.

2. Food Orders

Here's how film crew members use food orders:
  • Box office-sell movie tickets, Concession-hot food orders, serve drinks and popcorn, usher-clean theaters
  • Prepared food orders and the counter, using POS tools to ensure accurate orders recorded

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how film crew members use pos:
  • Operated POS system to itemize and complete customer's purchases.
  • Operated a cash register and used POS systems.

4. Concession Stand

Here's how film crew members use concession stand:
  • Worked in the concession stand learning how to operate food making equipment while using the cash register and up-selling action.
  • Perform opening and closing duties for the concession stand, box office and as an usher.

5. Excellent Guest

Here's how film crew members use excellent guest:
  • Provide excellent guest service to all movie attendees, as well as make any necessary accommodations for those with special needs.
  • Offered extra hours after showing perseverance and excellent guest service.

6. Movie Tickets

Here's how film crew members use movie tickets:
  • Specialize in promoting and selling movie tickets, gift cards and the Movie Watcher/ STUBS reward card.
  • Handled cash register in concession, sold movie tickets at box office and assisted with guest concerns.

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7. Ticket Booth

Here's how film crew members use ticket booth:
  • Ticket Booth Seller- Accurately dispenses tickets as requested by guest; accepts payment and makes change accurately.
  • Worked as various positions within the theater: concessions, usher, and ticket booth.

8. Ticket Sales

Ticket sale is the selling of the rights to be a part of a sports event or show. The ticket sale grants each buyer access to the show or event and leaves everyone who isn't buying out of the show. It can also be referred to as the sums of money generated from the sale of tickets for an event or sports show. Over the years, laws have been enacted to prohibit the resale of tickets by unauthorized sellers.

Here's how film crew members use ticket sales:
  • Box office selling and monitoring ticket sales while including information about feature films, schedules and daily promotions for greeted guests.
  • Usher, concession, box office and ticket sales, - Maintaining facility after shows are finished and guests leave.

9. Point-of-Sale Terminals

Here's how film crew members use point-of-sale terminals:
  • Completed transactions by identifying the guest's request, operating point-of-sale terminals, making change accurately, completing loyalty transactions.
  • Complete transactions by greeting each guest, identifying the guest s request, operating point-of-sale terminals.

10. Movie Theater

Here's how film crew members use movie theater:
  • Train new hires and walk them through daily operations while performing their job duties at the movie theater
  • Conducted financial transactions at busy movie theater for over five hundred customers per day.

11. Hot Food

Here's how film crew members use hot food:
  • Prepared Popcorn and Hot foods.
  • Cashier Hot Foods Assembler Usher Greeter (Break Tickets) Clean up work station Restock

12. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how film crew members use greeting guests:
  • Provide customer service including working at the register, greeting guests, and staying up-to-date on latest merchandise.
  • Park character greeting guests, signing autographs, posing with children and fostering the Disney Magic image.

13. Upselling

Here's how film crew members use upselling:
  • Box Office (Promoting AMC Stub Rewards, Upselling movie experience, responding to guest phone calls, etc.)
  • Direct guest on where it is they need to go, selling tickets and Upselling our products.

14. Grip

Here's how film crew members use grip:
  • Served as key grip personnel who shadowed the Director of Photography during filming.

15. Clean Environment

Here's how film crew members use clean environment:
  • Provide clean environment for customer use.
  • Support the restaurant by maintaining a clean environment and following sanitation requirements.
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List of film crew member skills to add to your resume

Film crew member skills

The most important skills for a film crew member resume and required skills for a film crew member to have include:

  • Customer Service
  • Food Orders
  • POS
  • Concession Stand
  • Excellent Guest
  • Movie Tickets
  • Ticket Booth
  • Ticket Sales
  • Point-of-Sale Terminals
  • Movie Theater
  • Hot Food
  • Greeting Guests
  • Upselling
  • Grip
  • Clean Environment
  • Food Service
  • Guest Satisfaction
  • Crowd Control
  • Sound Equipment
  • Customer Complaints
  • Safety Rules
  • Cooking Equipment
  • Leadership
  • Admission Tickets
  • Customer Inquiries
  • Company-Wide Programs
  • Rewards Cards
  • Entertainment Events

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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