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Finance aid advisor skills for your resume and career
15 finance aid advisor skills for your resume and career
1. Financial Aid
Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.
- Counseled and advised students regarding available student financial aid opportunities, reviewed eligibility requirements and assisted with the federal application process.
- Offer quality customer service by providing in-person information and answering student questions relating to financial aid and method of payments.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Created monthly customer service leadership/communication publication.
- Developed working relationships with College and University financial aid officers to assist with customer service student loan related issues.
3. FAFSA
- Assisted students in proper completion/modification of FAFSA application and other required documentation, including loan applications and institutional forms.
- Provided professional assistance in completing FAFSA applications to direct clients and higher educational affiliates.
4. Financial Aid Programs
- Advised students and parents regarding the availability of financial aid programs, eligibility requirements, and information on the application process.
- Supervised and processed the documentation of student eligibility and record maintenance for all financial aid programs on a day-to-day basis.
5. Student Loans
Student loans refer to money borrowed from the government or a private lender to pay for college. Students must settle the loan later, along with the interest that builds up over time. The primary uses of the money include payment for tuition, accommodation, and books.
- Counseled students on financial strategy and responsibility concerning financial aid and student loans; increasing graduation rates.
- Provide live presentations to current college students regarding student loans and teach financial literacy awareness.
6. Title IV
- Audited files, ensured students met eligibility requirements for Title IV programs including completing verification and resolving c-codes.
- Awarded and originated Title IV loans for both traditional and non-traditional educational periods.
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- Resolve any inconsistent data on student aid applications and verification documents in compliance with Federal Student Aid Verification Requirements.
- Verified and collected student aid reports from active students using the online student finance application system verification edits.
8. Financial Aid Eligibility
- Interpret federal financial aid rules and regulations to determine whether a student has unusual circumstances that would affect financial aid eligibility.
- Determine financial aid eligibility by calculating needs analysis utilizing Federal methodology, and implementing Federal and State regulations and institutional policies.
9. Financial Aid Applications
- Verified financial aid applications by applying federal, state and institutional level formulas and guidelines to determine eligibility.
- Reviewed financial aid applications and performed needs analysis to determine appropriate packaging of aid based on standardized procedures.
10. Professional Judgment
- Utilized professional judgment to adjust a student's eligibility based on documented mitigating circumstances in accordance with federal statutes.
- Perform dependency overrides for extenuating circumstances, and professional judgments to consider current unemployment hardships when merited.
11. Federal Regulations
Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.
- Collected and processed documentation required for verification of a student's financial aid application in accordance with federal regulations.
- Maintained compliance with Department of Education Federal regulations by auditing financial aid files and reviewing enrollment contracts weekly.
12. Financial Aid Awards
- Developed excel spreadsheets for use in determining eligibility for various financial aid awards including students enrolled in the Education Abroad Program.
- Review documents for accuracy, package financial aid awards and complete verification when required on individual financial aid applicants.
13. NSLDS
- Used the PeopleSoft software for maintaining student files internally, along with Image Now, NSLDS, CPS, and IFAP.
- Worked with COD, IFAP, NSLDS to process regulation updates as they pertain to loans through the Department of Education.
14. Financial Assistance
Financial assistance refers to governmental assistance one may receive for a variety of reasons. This help is typically in the form of money, whether a loan, scholarship, grant, or reduced taxes provided to an individual or organization. One of the more common forms of financial assistance is student loans, which offer many prospective students a chance for higher education.
- Monitor the student financial assistance academic progress policy (Federal Standards of Academic Progress) to determine student eligibility.
- Conferred with individuals and groups to disseminate information and answer questions relating to financial assistance available to students.
15. State Regulations
State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.
- Develop, negotiate and finalize student financial aid plans consistent with financial planning processes and procedures and applicable Federal/State regulations.
- Award and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations.
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Fang Lin
Assistant Professor of Finance, Pacific Lutheran University
List of finance aid advisor skills to add to your resume
The most important skills for a finance aid advisor resume and required skills for a finance aid advisor to have include:
- Financial Aid
- Customer Service
- FAFSA
- Financial Aid Programs
- Student Loans
- Title IV
- Student Aid
- Financial Aid Eligibility
- Financial Aid Applications
- Professional Judgment
- Federal Regulations
- Financial Aid Awards
- NSLDS
- Financial Assistance
- State Regulations
- Student Accounts
- Exit Interviews
- Federal Student
- COD
- Debt Management
- FERPA
- Satisfactory Academic
- Financial Aid Packages
- Financial Aid Workshops
- VUE
- Pell
- ISIR
- Federal Financial Aid
- Verification Process
- Financial Aid Policies
- Enrollment Process
- Institutional Regulations
- Institutional Policies
- Loan Applications
- Federal Guidelines
- Student Eligibility
- PeopleSoft
- Application Procedures
- Inbound Calls
- Financial Data
- Veterans
- Financial Aid Issues
- Institutional Guidelines
- Financial Aid Funds
- Award Letters
- Outbound Calls
- Financial Aid Forms
- Financial Aid Options
- Student Inquiries
- CampusVue
Updated January 8, 2025