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Finance counselor part time jobs - 49 jobs

  • ONCO. PATIENT FINANCIAL COUNSELOR

    Premier Health Partners 4.7company rating

    Dayton, OH

    ONCOLOGY PATIENT FINANCIAL COUNSELOR DEPT: MVH INFUSION CENTER SHIFT: 4 HOURS / HOURS BETWEEN 8A-5P STATUS: PART TIME / 40 HOURS PER EVERY TWO WEEKS FACILITY: MIAMI VALLEY HOSPITAL The Oncology Patient Financial Counselor supports the PHP mission, vision and values by serving as the hospital's primary contact for resolution of the patient's account balance, in accordance with PHP policies. Serves to help patients, especially those who are uninsured, underinsured, and have low incomes, assess, and determine a plan for resolution of their financial responsibilities. This includes establishing payment plans and other financial arrangements, evaluating patient's eligibility for Medicaid, state and hospital-sponsored charity care programs and other available funding sources such as grants. The Oncology Patient Financial Counselor is also responsible for calculating and collecting the patients' estimated balances at pre-service or at the point of service. The Oncology Patient Financial Counselor understands the hospital's financial and discounting policies and possesses the ability to use critical thinking skills to provide the best resolution based upon the patient's situation. The Oncology Patient Financial Counselor collaborates with other departments within the hospital and outside eligibility vendors as necessary. The Oncology Patient Financial Counselor uses financial systems to document data and conducts procedures to assist the patient in filing for Medicaid and/or other public assistance programs. Integrity, good judgment, and trust are also necessary to ensure patient confidentiality. Education Minimum Level of Education Required: High School completion / GED Additional requirements: Preferred educational qualifications: Associates Degree preferred in related field. Position specific testing: Preferred Windows-based computer typing 25 wpm. Licensure/Certification/Registration Medical Terminology and coding knowledge preferred. Experience Minimum Level of Experience Required: 3 - 5 years of job related experience Preferred experience: Experience working with the public is preferred. Courses/workshops in compliance, medical self-pay accounts receivable management, Medicaid, medical billing preferred Familiarity with statutes and regulations regarding self-pay collections practices and financial assistance is preferred. Other experience requirements: Overall knowledge of patient registration, third party collections, verification of insurance benefits, Medicaid and other government programs, financial assistance, hospital billing and/or managed care contracts is required. 4 + years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in a healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verifies credit references and information; determines lines of credit. Prepare reports on the status of credit and collections, and other operating statements is required. Must possess good math skills and pass a skills test which includes calculating co-pays and deductibles.
    $31k-37k yearly est. 60d+ ago
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  • Instructor, Patient Access Specialist

    Cuyahoga Community College (Tri-C 3.9company rating

    Cleveland, OH

    Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $30 hourly 7d ago
  • Financial Advisor - PNC Wealth Management

    PNC 4.1company rating

    Columbus, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Financial Advisor within PNC's Wealth Management organization, you may be based in Columbus or Cleveland, OH, Indianapolis, IN, Chicago, IL, Detroit or Lansing, MI or St. Louis, MO. Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your clients. Our comprehensive, holistic and strategic approach will harmoniously keep all parties on the same side of the table. PNC's referral program and culture drives and encourages teamwork resulting in branch partners having a vested interest in our advisors' success. We provide a robust training program, administrative support and state of the art technology designed to elevate your career. At PNC Wealth Management, we are passionate about our values and helping our advisors build their future.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Consults on investment and insurance strategies, as well as the development of financial plans for clients. Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate. Acquires, expands and maintains client relationships through business development and client networking. Grows client loyalty and share of wallet through an exceptional client experience. Applies product and procedural knowledge to solve client problems appropriately and efficiently. Develops and implements investment and insurance strategies for clients. Determines the best products to support such strategies. Presents sound financial recommendations and guidance to clients. Establishes individual financial plans based on client financial needs and objectives. Monitors financial plans and recommends changes as needed. Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities. Drives investment education and visibility among branch staff. In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results. Shows urgency with activities and leads by example. Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity. Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up. Adheres to all applicable laws, regulations, policies and guidelines. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsClient Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis, Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship ManagementCompetenciesCoaching Others, Customer Experience Management., Customer Retention, Effective Communications, Interpersonal Relationships, Managing Multiple Priorities, Prospecting., Sales Tasks And Activities, Selling.Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesFINRA Series 7 and 66 (or 63,65) required. Life and Health Insurance required.Pay TransparencyBase Salary: $75,000.00 - $75,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 12/03/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $75k-75k yearly Auto-Apply 2d ago
  • Patient Registration Rep

    Ohiohealth 4.3company rating

    Reynoldsburg, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Part-time Casual position at Grant Medical Center in Outpatient Registration. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Variable **Scheduled Weekly Hours :** As Needed **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 2d ago
  • Patient Access Specialist

    Northeast Ohio Neighborhood 3.8company rating

    Cleveland, OH

    Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Financial Advisor - PNC Wealth Management

    PNC Financial Services Group, Inc. 4.4company rating

    Columbus, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Financial Advisor within PNC's Wealth Management organization, you may be based in Columbus or Cleveland, OH, Indianapolis, IN, Chicago, IL, Detroit or Lansing, MI or St. Louis, MO. Financial Advisors are based within a bank branch and work within a highly collaborative circuit of branches and manage an assigned book of business. PNC Wealth Management advisors execute an advice and planning strategy focused on helping clients meet their savings, investing and retirement goals. Our team of financial planning experts guide you in creating personalized solutions on behalf of you and your clients. Our comprehensive, holistic and strategic approach will harmoniously keep all parties on the same side of the table. PNC's referral program and culture drives and encourages teamwork resulting in branch partners having a vested interest in our advisors' success. We provide a robust training program, administrative support and state of the art technology designed to elevate your career. At PNC Wealth Management, we are passionate about our values and helping our advisors build their future. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Consults on investment and insurance strategies, as well as the development of financial plans for clients. Grows and retains an investment and insurance book of business. Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate. * Acquires, expands and maintains client relationships through business development and client networking. Grows client loyalty and share of wallet through an exceptional client experience. Applies product and procedural knowledge to solve client problems appropriately and efficiently. * Develops and implements investment and insurance strategies for clients. Determines the best products to support such strategies. Presents sound financial recommendations and guidance to clients. Establishes individual financial plans based on client financial needs and objectives. Monitors financial plans and recommends changes as needed. * Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities. Drives investment education and visibility among branch staff. In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results. Shows urgency with activities and leads by example. Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity. * Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management. Meets service level agreements on lead and referral follow up. Adheres to all applicable laws, regulations, policies and guidelines. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis, Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship Management Competencies Coaching Others, Customer Experience Management., Customer Retention, Effective Communications, Interpersonal Relationships, Managing Multiple Priorities, Prospecting., Sales Tasks And Activities, Selling. Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses FINRA Series 7 and 66 (or 63,65) required. Life and Health Insurance required. Pay Transparency Base Salary: $75,000.00 - $75,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/03/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $75k-75k yearly 50d ago
  • Patient Access Representative Brunswick Rheumatology - Part Time

    Uhhospitals

    Brunswick, OH

    Patient Access Representative Brunswick Rheumatology - Part Time - (260000A4) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-BrunswickWork Locations: 4065 Center Road Suite 210 4065 Center Road Suite 210 Brunswick 44212Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 15 % of the TimeRemote Work: NoJob Posting: Jan 14, 2026, 6:50:18 PM
    $29k-37k yearly est. Auto-Apply 9h ago
  • Patient Registration Spec - 500079

    Utoledo Current Employee

    Toledo, OH

    Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 7AM End Time: 7PM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $29k-37k yearly est. 60d+ ago
  • Patient Access Representative I - Emergency Department

    Cleveland Clinic 4.7company rating

    Cleveland, OH

    Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County since 1949, Marymount Hospital is a 269-registered bed acute care, faith-based hospital and became the first regional hospital to become a member of the Cleveland Clinic Healthcare System in 1995. This Magnet-recognized hospital maintains a strong commitment to the communities it serves through blending compassionate patient care with exceptional medical expertise. At Marymount Hospital, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. In this position, you will provide a comprehensive set of business and financial related services during the patient access process on the day the patient arrives at Marymount Hospital to receive healthcare services. You will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression. The ideal future caregiver is someone who: * Has experience in customer service and registration. * Is friendly, reliable and detail oriented. * Is comfortable and confident when speaking to patients in medical settings. * Thrives in a call center environment. Join a team of over 1,100 caregivers in their meaningful work and embark on your journey of accomplishment. Marymount Hospital has a rich history of providing its caregivers with opportunities for development, growth and career advancement in addition to exceptional benefits. Come build a rewarding, lifelong career at a diverse and welcoming hospital where caregivers recognize, support and celebrate one another. A caregiver in this position works part-time, 20-hours per week 12:30pm to 9:00pm, 2-3 days per week, with rotating full weekend and holiday coverage. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year * Basic PC software application knowledge and ability to use multiple data systems Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
    $15.8-21.7 hourly 2d ago
  • Access Specialist I- Float- Part Time

    Dayton Children's Hospital 4.6company rating

    Dayton, OH

    Facility: Dayton Children's - Main Campus Department: Patient Access - Emergency Department Schedule: Part time Hours: 24 Job Details: Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency. Department Specific Job Details: Shift * Part Time, 11am-11:30pm * Will float to Main ED, South ED, Mathile Center for Mental Health and Wellness, and Huber Heights location * Every 3rd weekend and holiday rotation Education * High school diploma or GED (required) Experience * Customer service (front desk/patient facing) * Healthcare (preferred) Education Requirements: GED, High School (Required) Certification/License Requirements:
    $28k-31k yearly est. Auto-Apply 42d ago
  • Patient Access Specialist - Hand (Part-Time)

    Crystal Clinic Orthopedic Center 4.1company rating

    Akron, OH

    The Patient Access Specialist is responsible for supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center through training and education of new and current employees, providing financial counseling support to uninsured or underinsured patients, educating patients on benefits and out of pocket expenses, and providing coverage for access related functions at all locations throughout CCOC, including but not limited to training of staff on Patient Access functions, registration, scheduling including telehealth for clinics and total joint classes, insurance verification, and coverage to registration functions in other departments, locations, or service lines outside of Patient Access Services (Rehab Services, Radiology, Quick Care, Hospital, Surgery Center, or other areas not defined). Essential Job Functions/Accountabilities Registers patients in an accurate, efficient, and professional manner to insure integrity of patient data in Cerner and Centricity systems; Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and Patient Rights and Responsibilities and Notice of Privacy Practices; Follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems; Verifies insurance eligibility for upcoming patient appointments using, eligibility system; Provides advanced Insurance Verification when a response is not provided through automated systems, or requires further investigation by accessing insurance websites or occasional phone contact. Maintains confidentiality of sensitive information including, but not limited to, patient records, charts, hospital documents and employee information without exception, according to HIPAA guidelines. Stays updated with all point of service, pre-registration, registration, detail charge entry, insurance verification, authorizations for outpatient appointments or other services as appropriate to the staffing needs per location, and scheduling needs of the department. Answers questions and assists in problem solving; Provides technical guidance to staff as well as evaluates the success of their overall learning experience and makes recommendations for performance improvements to Patient Access Leadership. Facilitates the delivery of training and orientation to the front desk, scheduling, pre-registration, and check-out staff new to CCOC, in addition to providing continuing education to existing staff; Facilitates training sessions in department meetings, individualized instruction, or in the classroom as needed; Trains the point of service staff on co-pay collection, balancing, and batching polices. Acts as a mentor, coach, and role model using procedural, and customer service skills and actively promotes patient access initiatives; Leads by example in conducting customer service that is consistently positive, professional, supportive and cooperative; Assists Supervisor to ensure scheduling guidelines are up to date and current. Provides financial counseling services for patients that are uninsured, under-insured, and/or scheduled for surgery; Recruits, registers, and trains patients on how to use Patient Portal systems. Maintains strict privacy in regard to patient health and financial information; Participates in Performance Improvement activities and on-going initiatives. All other duties not specifically assigned. Position Requirements Education: High school diploma or GED required. College degree or progress towards degree preferred. Experience: One (1) year of demonstrated experience in Customer Service or various Patient Access related functions including patient registration, scheduling, verification. Proficient with Microsoft Office applications, cash handling, multitasking, excellent computer skills and knowledge of office equipment. Ability to train and cross coverage in other departments outside of Patient Access. Technical Skills: N/A Certifications/Licenses/Registrations: N/A Schedule: Monday-Friday Variable Days Status: Part-Time 20 hours per week
    $29k-34k yearly est. 43d ago
  • Patient Access Service Representative / Registration

    Akron Children's Hospital 4.8company rating

    Boardman, OH

    Part Time (28 hours per week) Primarily Afternoon/Evenings 3:00pm to 11:30pm and 5:00pm to 1:30am, Variable; Includes Weekend and Holiday Rotation Onsite for Boardman Registration The Patient Access Service Representative performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties. Responsibilities: * Performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity. * Processes medical records discharges and retrieve medical records, as applicable. * Registers complete and accurate social, demographic and financial information to create the patient's record in the system. * Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance. * Prepares forms and patient ID cards. * Confirms financial eligibility when applicable. * Processes the patient record and financial folders. * Maintains/controls on the cash flow of payments and daily deposits. * Other duties as required. Technical Expertise * Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is -preferred. * Experience with medical terminology knowledge or documented certification of class completion is preferred. * Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required. * Experience working with all levels within an organization is required. * Experience in healthcare is preferred. * Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Education and Experience * Education: High school diploma or equivalent is required. * Years of relevant experience: Minimum 2 years is preferred. Experience working in the medical field in registration, insurance verification/pre-certification, patient accounts, billing, and/or customer service department(s) in service industries preferred * Years of experience supervising: None. Part Time FTE: 0.700000 Status: Onsite
    $30k-33k yearly est. 15d ago
  • Financial Aid Counselor

    Northeastern Ohio Medical University 4.5company rating

    Ohio

    Position Title Financial Aid Counselor Position Type Admin/Professional Department Admissions and Financial Aid Full or Part Time Full Time Pay Grade MN6 Information Department Specific Information Starting salary range $37,680-$42,105, commensurate with experience. Summary Responsible for advising students and families on financial aid programs, eligibility requirements, and application processes. This role involves reviewing and processing financial aid applications, ensuring compliance with federal, state, and institutional policies, and providing exceptional customer service to assist students in achieving their educational goals. Principal Functional Responsibilities Student Advising and Support: Provide personalized financial guidance to both prospective and continuing students, ensuring they understand and secure funding for their education. Using a case-management approach, collaborate with financial aid and admissions teams to develop tailored financing plans. Upon a student's commitment to NEOMED, assist with financial planning and matriculation tasks to support enrollment. Lead financial wellness initiatives, scholarship education, and loan counseling while partnering with stakeholders to maximize available aid and promote responsible debt management. Financial Aid Processing: Manage financial aid awarding for an assigned caseload, collaborating with senior staff to ensure accuracy and compliance. Responsibilities include verifying application materials, packaging aid using federal and institutional methodologies, resolving discrepancies in applications and loan origination, and completing Return of Title IV calculations. Counsel students on Satisfactory Academic Progress, assess their academic standing, and communicate with those not meeting university requirements. May be required to process requests for funding through the Veterans Affairs Administration. Financial Aid Compliance and Office Support: Support compliance and office management by staying informed on federal, state, and institutional aid regulations through professional development. Assist in maintaining the Financial Aid Policy and Procedures Manual, participate in annual quality improvement efforts to enhance operations and student experience, and work in alignment with the university's Strategic Plan. Other Duties: Perform other duties as assigned. Qualifications * Bachelor's degree. * Minimum one year of experience in a higher education financial aid office (this requirement may be fulfilled through employment as a graduate assistant) or financial institution in a customer-facing capacity. * Working knowledge of Federal financial aid websites and software, including but not limited to FAA Access to CPS Online, EdConnect, NSLDS, and the COD Mainframe. Preferred Qualifications * Master's degree. * Experience with Ellucian Banner, financial aid, and billing module, and extensive computer experience with Microsoft Office Suite software. Physical Requirements Must be able to utilize a phone, computer, and other office equipment. Ability to work nights and weekends during peak seasons and to travel for conference training opportunities. Posting Detail Information NEOMED Campus Safety Guidelines In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience. Close Date
    $37.7k-42.1k yearly 60d+ ago
  • Patient Registration Clerk - Part Time, Variable

    Hocking Valley Community Hospital 3.3company rating

    Logan, OH

    Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team. Revenue Cycle Department - Part Time, Variable hours/days The starting rate is $15.50/hr, firm. Additional shift differential pay. What We Offer Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being. Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees. Life/AD&D and Long-Term Disability are paid by the hospital. Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc. Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts. OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement. Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues. Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility. Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital. Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University. Brand new State-of-the-Art SIM Lab for advanced training and education. Clinical Ladder/Residency program for nurses. Employee Engagement Committee to bring wellness and fun back to healthcare. Single location, free, and close parking - no dealing with taking shuttles to work! Education, development, and career advancement opportunities. Employee Assistance and Wellness Programs. Our Desired Candidate Will Have High School Diploma (or GED or High School Equivalence Certificate) strongly preferred. One year previous medical office and patient registration experience strongly preferred. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Computer literacy, good typing skills is necessary. Knowledgeable of insurance providers is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Self-starter with the ability to adapt. Excellent communication skills. Ability to function as a team player. Who We Are Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs. Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first! At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number. Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: ************************************* Applicants must be authorized to work in the U.S. without sponsorship, now or in the future. Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
    $15.5 hourly Easy Apply 34d ago
  • Patient Registration Spec

    University of Toledo 4.0company rating

    Toledo, OH

    Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Shift: 1 Start Time: 7AM End Time: 7PM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required: Registration Specialist. Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus. Advertised: 04 Nov 2025 Eastern Standard Time Applications close:
    $27k-30k yearly est. 8d ago
  • Financial Consultant

    New York Life-Toledo Ohio

    Perrysburg, OH

    Job DescriptionOur mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another. Grounded in both confidence and humility, we serve as stewards for the long term. We are here for good, reflecting both the permanence of New York Life and our commitment to do the right thing in business and society. Everything we do has one overriding purpose: to be there when our policy owners need us. Are you a driven self-starter with strong principles who is interested in making a positive difference in the lives of others? We are looking for you! New York Life is growing its team by hiring a financial service professional who can offer our wealth of financial products and services to clients who are striving to establish strong financial foundations and achieve their monetary goals for a bright future. Training, Support, and Professional Development: New York Life offers a comprehensive three-year training program, marketing support, as well as prospecting and technical assistance. Our programs give you the ability to work with highly successful, established agents and managers who assist you in developing a clientele. New York Life provides the resources and ongoing support you would expect from a Fortune 100 company. About New York Life: New York Life is among the strongest and most respected financial companies in the world. New York Life has received the highest financial strength ratings currently awarded to any U.S. life insurer by each of the four major rating companies: A.M. Best (A++), Standard & Poor's (AA+), Moody's Investors Service (Aaa), and Fitch (AAA)¹. For 65 consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world². New York Life has been recognized as one of the “World's Most Admired Companies” by Fortune Magazine for 2019. Financial Service Professionals offer investment advisory services through Eagle Strategies LLC, a Registered Investment Adviser. Registered Representatives offer securities through NYLIFE Securities LLC (member FINRA/SIPC), A Licensed Insurance Agency - Equal Opportunity Employer M/F/D/V 1-Full-time agents and their dependents are immediately eligible for medical, dental, vision, long-term disability, and group term life insurance. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. 2- Source: Individual Third Party Ratings Reports as 7/30/18. 3- MDRT (Million Dollar Round Table) is recognized throughout the industry as the standard of excellence in life insurance sales performance. SOURCE: MDRT as of 7/1/2019 4- Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/1/19. For methodology, please see ****************************** Compensation: $100,000+ at plan commission Responsibilities: Employ a research-based approach to providing financial advice and strategies based on educational meetings and/or seminars centered on client risk tolerance and financial goals Collect and organize each client's financial information using a CRM to determine financial status, financial goals, cash flow, and financial expectations Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional Help clients implement financial recommendations such as life insurance, savings plans, mutual funds, and other financial products Create customized financial plans using the products and services we offer based on each client's potential life and financial needs Qualifications: Required to effectively network to identify potential new clients Strong relationship management skills and/or experience required Candidates need to be able to communicate complicated concepts and maintain strong principles such as honesty and integrity About Company Located in Perrysburg, Ohio, the Toledo General office serves New York Life clients throughout the Ohio/Michigan area. With many full-time professional agents, we have been serving clients for many years. We believe our business is based on trust and loyalty. That's why our products are designed to help you, your family, and your business when you need it most.
    $100k yearly 11d ago
  • PATIENT ACCESS SPECIALIST

    Premier Health Partners 4.7company rating

    Middletown, OH

    ATRIUM MEDICAL CENTER PATIENT ACCESS SPECIALIST / REGISTRATION VARIED SHIFTS, FLEX, FLOAT, WITH WEEKENDS, HOLIDAYS ROTATION (MUST BE ABLE TO WORK ANY SHIFT) PART TIME / 40 HOURS PER PAY PERIOD The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements. The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital's financial policies, possess the ability to apply it to the patient, and secure payment for the patient's hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers. Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights. Education Minimum Level of Education Required: High School completion / GED Additional requirements: Preferred educational qualifications: Associates Degree preferred in healthcare or related business field. Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm. Licensure/Certification/Registration Medical Terminology certification preferred. Experience Minimum Level of Experience Required: 1 - 3 years of job-related experience Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.
    $30k-35k yearly est. 36d ago
  • Patient Access Representative

    Uhhospitals

    Fairlawn, OH

    Patient Access Representative - (2600007B) Description UH Fairlawn Health Center - Fairlawn, OH (some travel to Beachwood) Part-time Monday - Friday 10:00am-3:00pmA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-FairlawnWork Locations: 3800 Embassy Parkway 3800 Embassy Parkway Fairlawn 44333Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Jan 18, 2026, 5:00:00 AM
    $29k-37k yearly est. Auto-Apply 1d ago
  • Patient Access Specialist/Front Desk (Part-Time) - Kent, OH

    Crystal Clinic Orthopedic Center 4.1company rating

    Kent, OH

    The Patient Access Specialist is responsible for supporting Patient Access Services and Clinics at the Crystal Clinic Orthopaedic Center through training and education of new and current employees, providing financial counseling support to uninsured or underinsured patients, educating patients on benefits and out of pocket expenses, and providing coverage for access related functions at all locations throughout CCOC, including but not limited to training of staff on Patient Access functions, registration, scheduling including telehealth for clinics and total joint classes, insurance verification, and coverage to registration functions in other departments, locations, or service lines outside of Patient Access Services (Rehab Services, Radiology, Quick Care, Hospital, Surgery Center, or other areas not defined). Essential Job Functions/Accountabilities Registers patients in an accurate, efficient, and professional manner to insure integrity of patient data in Cerner and Centricity systems; conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and Patient Rights and Responsibilities and Notice of Privacy Practices; follows check-in procedures consistently for all patients ensuring that all forms are collected, completed, signed, and scanned into systems; verifies insurance eligibility for upcoming patient appointments using, eligibility system; provides advanced Insurance Verification when a response is not provided through automated systems, or requires further investigation by accessing insurance websites or occasional phone contact. Maintains confidentiality of sensitive information including, but not limited to, patient records, charts, hospital documents and employee information without exception, according to HIPAA guidelines. Stays updated with all point of service, pre-registration, registration, detail charge entry, insurance verification, authorizations for outpatient appointments or other services as appropriate to the staffing needs per location, and scheduling needs of the department. Answers questions and assists in problem solving; provides technical guidance to staff as well as evaluates the success of their overall learning experience and makes recommendations for performance improvements to Patient Access Leadership. Facilitates the delivery of training and orientation to the front desk, scheduling, pre-registration, and check-out staff new to CCOC, in addition to providing continuing education to existing staff; Facilitates training sessions in department meetings, individualized instruction, or in the classroom as needed; Trains the point of service staff on co-pay collection, balancing, and batching polices. Acts as a mentor, coach, and role model using procedural, and customer service skills and actively promotes patient access initiatives; Leads by example in conducting customer service that is consistently positive, professional, supportive and cooperative; Assists Supervisor to ensure scheduling guidelines are up to date and current. Provides financial counseling services for patients that are uninsured, under-insured, and/or scheduled for surgery; Recruits, registers, and trains patients on how to use Patient Portal systems. Maintains strict privacy in regard to patient health and financial information; Participates in Performance Improvement activities and on-going initiatives. All other duties not specifically assigned. Position Requirements Education: High school diploma or GED required. College degree or progress towards degree preferred. Experience: 1 year of demonstrated experience in Customer Service or various Patient Access related functions including patient registration, scheduling, verification. Proficient with Microsoft Office applications, cash handling, multitasking, excellent computer skills and knowledge of office equipment. Ability to train and cross coverage in other departments outside of Patient Access. Schedule: Monday-Friday; 6:45AM-7PM Variable Status: Part-Time 32 hours per week
    $29k-34k yearly est. 5d ago
  • Patient Access Representative

    Cleveland Clinic 4.7company rating

    Mayfield Heights, OH

    Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative in the Emergency Department, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. In this role, you will assist patients with everything from registration, insurance eligibility and collecting co-payments, to self-screening and scheduling services. This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic. A caregiver in this position works part-time evenings from 4:30 p.m. - 11:00 p.m. with every other weekend and rotating holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year * Basic PC software application knowledge and ability to use multiple data systems * Ability to work confidently and efficiently in an emergency department setting Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
    $15.8-21.7 hourly 2d ago

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