Finance Counselor remote jobs - 364 jobs

One of our top clients is looking for a team of Patient Access Representatives within a call center environment in Beverly Hills, CA! This person will be responsible for handling about 50+ calls per day for multiple specialty offices across Southern California. This position is fully on-site for 2 - 4 months, then fully remote. Required Skills & Experience HS Diploma 2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls) Proficient with scheduling appointments through an EHR software 2+ years experience scheduling patient appointments for multiple physicians in one practice 40+ WPM typing speed Experience handling multiple phone lines Nice to Have Skills & Experience Proficient in EPIC Experience verifying insurances Basic experience with Excel and standard workbooks Experience in either pain management, dermatology, Neurology, Endocrinology, Rheumatology, or Nephrology. Responsibilities Include: Answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-4 months of working on-site - depending on performance) where it will then go remote.

Department: AccessibleNU Salary/Grade: EXS/6 The Access Coordinator position serves as a subject matter expert on the academic and on-campus housing ADA reasonable accommodation request process for students. The Access Coordinator role is a remote position. Utilizing a thorough and timely process, daily functions include meeting with students with disabilities, reviewing medical and supplemental documentation, evaluating and determining requests for accommodations, and creating and maintaining case notes. The role collaborates with other ANU staff, coordinates with faculty, academic department leaders, and other campus liaisons, and leads campus trainings and outreach events. The Access Coordinator position ensures institutional compliance with federal, state, and local disability regulations. Pay Range: The salary range for the AccessibleNU Access Coordinator position is $68,500 - $70,000 depending on experience, skills, and internal equity. About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. Principal Accountabilities: * Maintains a full caseload of students and provides ongoing support for undergraduate, graduate, professional, and online students. * Reviews and processes incoming accommodation requests, ensuring a prompt, thorough, and equitable response to each request: * Interprets disability documentation including medical, educational, and/or psychological assessments. Conducts accommodation meetings to gather additional information. Cross-analysis to determine reasonable accommodations. * Ensures accommodation determinations align with ANU process and procedures, the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant caselaw and legal guidance, and University policies and procedures. * Generates creative and practical solutions to address current and emerging needs, including accommodations for students in off-site placements such as clinical settings, internships, practicums, and experiential learning environments. * Uses office database (AIM) to maintain student files including: sending accommodation emails, maintaining confidential documentation, scheduling appointments, case noting, and documenting communications with students and university personnel regarding the accommodation process. * Engages with faculty, academic department leaders, and staff to facilitate difficult conversations and coordinate and implement complex accommodations (e.g. flexibility with attendance and deadlines, classroom relocation, furniture placement, clinical arrangements, qualifying exam accommodations, adjustments to program requirements, etc.) while upholding essential course and programmatic requirements and/or technical standards. * Provides consultation services, information meetings, presentations, trainings, outreach events, and programming with respect to University disability accommodation processes, definitions, perspectives, implications, applications of professional research, and local, state, and federal laws as requested. * Participates in developing and implementing strategic planning goals, objectives, and assessments as requested. * Participates, leads, and attends AccessibleNU or University based working groups, committees, events, or other division-wide activities as requested. * Performs back-up functions such as front desk duties and test proctoring/coordinating. * Assists ANU leadership team with overall unit functional areas. * Will perform other duties as assigned. Minimum Qualifications: Education and Experience: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Minimum of one (1) year related experience in the postsecondary environment, working directly with students with various disabilities; similar experience with students outside the postsecondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, Section 504, Section 508 and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. Skills: * Ability to problem solve, collaborate, mediate conflict, and negotiate in challenging situations * Highly developed facilitation skills to foster a welcoming environment for students * Highly developed communication skills to build and promote collaborative partnerships with faculty and administration * Ability to adapt to and openness to change * Ability to independently manage time in a fast-paced environment * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom and housing access, and the legal aspects involved * Ability to work both independently and in team settings Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, or related field * Prior case management work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Demonstrated experience determining clinical and/or offsite accommodations using programmatic technical standards * Working Conditions: The Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: Access Coordinators who are local to the Chicagoland area are required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1

Full-time Description *** WORK AT HOME*** Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. There are a number of reasons why TOA is an employer of choice; here are a few of them: Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state! Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life. Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions. The Financial Counselor is an important link in the TOA revenue cycle effort. While most of our collections are through insurance companies, this role focuses on individuals who are in a "self-pay" mode. The result is a TOA employee who understands the importance of interpersonal communication and customer service in direct conversations with TOA patients and their designated representatives. Work the daily appointments - Open balances and print statements for front desk to collect at check-in Meet face to face with patients regarding balances on their account Explain patient benefits (Deductibles, Co-pays, & Co-insurance amounts) Set up payment plans Submit adjustment requests Request patient refunds Assist front desk with check-out Pre-service collections ( Surgery deposit, ESI, & High Dollar Drugs) Schedule patients for appointments or follow-ups Work the self-pay report(aging report & work log) Follow-up on insurance denials Collect patient payments Any additional task assigned by Site Manager or Front Desk Supervisor Requirements Demonstrated success in a revenue cylce or healthcare business office environment, specifically with self-pay or insurance collections. Exceptional focus on Customer Service. Strong, positive, telephone communication skills Ability to read and understand payer remittance advices Ability to differentiate between allowed charges, contractual adjustments, line item denials / reasons, patient responsibility (co-pay, co-insurance, and deductibles), bundled payments, etc. Must be able to meet average expectations for productivity and quality standards Must possess detail orientation, and the ability to recognize patient address changes, typing errors, medical coding mistakes, or other revenue cycle errors. Ability to organize and prioritize day-to-day tasks to keep work assignments current. Strong mathematical skills to accurately apply discounts and to ensure correct patient balances Proficient in MS-Excel for analyzing data using basic formulas, pivot tables, and charts. TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers

About Axiom: Axiom is transforming the legal services landscape by delivering innovative solutions ranging from individual secondees to fully integrated project teams that combine top-tier talent with cutting-edge technology. Join our innovative talent community and help drive impactful legal solutions to complex problems in various industries. Job Description: We are seeking a Commercial Banking Attorney with strong trade finance experience to join our expanding bench of legal professionals supporting top-tier clients in the financial services sector. This role is ideal for a motivated attorney with a background in commercial finance and expertise across a range of trade finance instruments, including receivables and payables finance, supply chain finance, inventory finance, purchase order finance, contract finance, and project finance. The successful candidate will bring practical legal insight to complex transactional matters and support clients with high-impact commercial banking and finance initiatives. Responsibilities: Draft, review, and negotiate commercial banking agreements and trade finance documents, including those related to receivables, payables, supply chain, and inventory finance. Advise clients on the structuring and legal risks of trade and project finance transactions. Support contract negotiations and documentation for purchase orders, contract finance, and commercial lending matters. Collaborate with internal and external stakeholders to align legal strategy with business goals. Provide regulatory and compliance counsel as needed for financial transactions. Stay current on banking laws and trade finance regulations affecting client operations. Minimum Qualifications: JD or equivalent with active bar membership in good standing. At least 3 years of legal experience in a commercial banking or financial services environment. Demonstrated experience with trade finance instruments and commercial lending structures. Excellent drafting, negotiation, and analytical skills. Ability to work independently and communicate clearly in a remote or client-facing environment. Preferred Skills: Background in commercial banking law with experience in receivables/payables, supply chain, or project finance. Familiarity with international trade finance practices and cross-border transactional issues. Experience supporting large-scale finance or procurement departments. Exposure to regulatory frameworks applicable to trade and commercial finance. Compensation, Benefits & Location: This role offers a range of competitive compensation starting at $140,000, and a highly competitive benefits package in the alternative legal services marketplace that includes health benefits, 401k, and more. Axiomites also get access to professional development tools and resources and learning and development programs. Axiomites predominately work remotely, with the exception that some clients require on-site presence. Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today's business landscape with best in breed alterative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom's legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation. Learn more about working at Axiom. Equal Opportunity Employer: Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment. Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at ********************* and include "Applicant Accommodation" in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at **************************************** Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge. #LI-LC3

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. This role is open to CONUS, AK and HI, but SC is specifically an excluded location. Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS).

The Financial Counselor ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior-authorizations per payer guidelines prior to services being rendered. The Financial Counselor counsels patients regarding their financial responsibility for treatment, educates and initiates enrollment in third party assistance programs that reduce patients' out-of-pocket expenses. Initiates enrollment in the Baptist Financial Assistance Program for self-pay patients and serves as a liaison between the patient and the Patient Assistance Team. Collects deductibles, co-insurance and prior balances and initiates payment plans. Performs other duties as assigned. Responsibilities Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation Works with patients and caregivers to collect deductibles and co-pays and set up payment plans. Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program. Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. Performs other duties as assigned. Requirements, Preferences and Experience Education Preferred: Associates degree or 2 years of college level courses. Minimum: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred: 5 years of business experience in a healthcare environment. Front-end collections experience desired. Minimum: 3 years of business related office experience with 1 of those years being healthcare related experience. Licensure, Registration, Certification Preferred: CHAA Special Skills Preferred: Knowledge of oncology pre-certification requirements and guidelines. Minimum: Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Basic computer skills, ability to perform basic math computation, type 25 words per minute, and problem solving skills. Dealing with confrontational issues and high stress situations with patients, family, and physicians.

Compensation Range: Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Perform other duties as assigned. Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS). What We Offer In addition to competitive compensation and a comprehensive benefits package - including medical, dental, vision, 403b with match, paid holidays, and PTO - National University supports the professional growth of our team members through free education benefits and other growth opportunities. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

Pay Range: A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial responsibilities of our patients. Performs the quality control function for pre-certification and prior authorization. The Financial Counselor ensures the patients' insurance benefits are kept up to date in the electronic medical records (EMR) and billing software while also verifying the patient's services meet insurance coverage appropriateness. Primary Job Duties & Responsibilities: Monitors and coordinates internally and externally with the insurance company on the pre-certification and prior authorization processes, including peer-2-peer and appeals, seeking support from provider or pharmacy team when applicable. Review assigned patient(s) and/or Physician schedules for upcoming visits and/or treatment to establish patient financial responsibility. Review patients' treatment plan(s) and identify if insurance benefit coverage is active and patient fiscal responsibility, all unplanned exceptions are to be communicated to provider immediately. Review and identify new treatment orders, generate an estimate of service and review with patient explaining insurance benefits and fiscal responsibility. If applicable, obtain necessary information from patient for assistance income guidelines. Identify and review patient ageing balances and establish proper arrangements with the patient to address outstanding balance(s). Discuss and explain forms and paperwork needed such as waivers, treatment estimates, payment plans, assistance applications, etc. Communicate openly and routinely throughout the course of the workday with providers, nursing staff, PSS staff, UM team and coworkers through Teams, phone calls, emails and in person to discuss fiscal responsibility and other items as needed. Work closely with outside entities to ensure full collaboration and completion of forms and items needed in a timely and sometimes urgent manner. Assist patient(s) with completing necessary paperwork for assistance and other grant funded programs in order to secure financial aid for treatment and services. Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. Understand and comply with all Federal and State laws and regulations pertaining to patient care, rights, safety, billing, and collections. Will be expected to work overtime when given sufficient notice of required overtime. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Adhere to all AON and departmental policies and procedures, including Revenue cycle policies and procedures. Performs other duties and projects as assigned. Job Qualifications and Requirements: Education: High school Diploma or GED required. Further education or degree a plus Certifications/Licenses: Previous Experience (including minimum years of experience): A minimum of two-years prior experience in the healthcare field, preferably in a clinical or business office setting required. Prior Healthcare customer service. Prior Medical terminology. Prior Medical insurance verification. Prior Verifying pre-certification and/or prior authorization with medical insurance. Excellent proven verbal and communication skills needed. Proven Insurance knowledge requirements including an understanding of medical terminology, ICD9, ICD10 and CPT codes. Prior Cash handling and monetary collection experience. Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Ability to use multiple screens to perform required job functions. Ability to navigate multiple applications and tab in and out of workflow to complete tasks. Travel : 0% Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs. #AONA

Pay Range: A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial responsibilities of our patients. Performs the quality control function for pre-certification and prior authorization. The Financial Counselor ensures the patients' insurance benefits are kept up to date in the electronic medical records (EMR) and billing software while also verifying the patient's services meet insurance coverage appropriateness. Primary Job Duties & Responsibilities: Monitors and coordinates internally and externally with the insurance company on the pre-certification and prior authorization processes, including peer-2-peer and appeals, seeking support from provider or pharmacy team when applicable. Review assigned patient(s) and/or Physician schedules for upcoming visits and/or treatment to establish patient financial responsibility. Review patients' treatment plan(s) and identify if insurance benefit coverage is active and patient fiscal responsibility, all unplanned exceptions are to be communicated to provider immediately. Review and identify new treatment orders, generate an estimate of service and review with patient explaining insurance benefits and fiscal responsibility. If applicable, obtain necessary information from patient for assistance income guidelines. Identify and review patient ageing balances and establish proper arrangements with the patient to address outstanding balance(s). Discuss and explain forms and paperwork needed such as waivers, treatment estimates, payment plans, assistance applications, etc. Communicate openly and routinely throughout the course of the workday with providers, nursing staff, PSS staff, UM team and coworkers through Teams, phone calls, emails and in person to discuss fiscal responsibility and other items as needed. Work closely with outside entities to ensure full collaboration and completion of forms and items needed in a timely and sometimes urgent manner. Assist patient(s) with completing necessary paperwork for assistance and other grant funded programs in order to secure financial aid for treatment and services. Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team. Understand and comply with all Federal and State laws and regulations pertaining to patient care, rights, safety, billing, and collections. Will be expected to work overtime when given sufficient notice of required overtime. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Adhere to all AON and departmental policies and procedures, including Revenue cycle policies and procedures. Performs other duties and projects as assigned. Job Qualifications and Requirements: Education: High school Diploma or GED required. Further education or degree a plus Certifications/Licenses: Previous Experience (including minimum years of experience): A minimum of two-years prior experience in the healthcare field, preferably in a clinical or business office setting required. Prior Healthcare customer service. Prior Medical terminology. Prior Medical insurance verification. Prior Verifying pre-certification and/or prior authorization with medical insurance. Excellent proven verbal and communication skills needed. Proven Insurance knowledge requirements including an understanding of medical terminology, ICD9, ICD10 and CPT codes. Prior Cash handling and monetary collection experience. Ability to calculate and collect patients' responsibility and insurance co-pay/coinsurance. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. Ability to use multiple screens to perform required job functions. Ability to navigate multiple applications and tab in and out of workflow to complete tasks. Travel : 0% Standard Core Workdays/Hours: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs. #AONA

Job DescriptionProjects & Energy Finance Attorney (Infrastructure) Of Counsel Locations: New York, NY | Atlanta, GA | Austin, TX | Baltimore, MD | Boston, MA | Chicago, IL | Dallas, TX | Houston, TX | Los Angeles, CA | Miami, FL | Minneapolis, MN | Palo Alto, CA | Philadelphia, PA | Phoenix, AZ | Raleigh, NC | Reston, VA | San Diego, CA | San Francisco, CA | Seattle, WA | Short Hills, NJ | Washington, DC | Wilmington, DE Direct Counsel is seeking an experienced Projects & Energy Finance (Infrastructure) Of Counsel to join a prestigious Am Law 100 firm. This role offers an opportunity to work on high-profile financing transactions, including energy transition and digital infrastructure projects. The position is open to candidates in any of the firm's U.S. offices. Key Responsibilities: Advise clients on project finance and related transactions, with a focus on energy transition and digital infrastructure projects, including data centers. Draft, review, and negotiate loan and security agreements, project finance documentation, and other financing instruments. Coordinate complex deal structures and closings. Provide strategic legal counsel to clients on regulatory, financial, and risk management considerations in project finance matters. Collaborate with cross-functional teams to support large-scale financing deals. Qualifications: J.D. from an accredited law school. Admission to practice in the jurisdiction where applying. Minimum of 9 years of experience in project finance or other financings relating to energy transition or digital infrastructure. Extensive experience drafting and negotiating loan and security documentation. Strong knowledge of financial structures related to energy and infrastructure projects. Key Skills & Competencies: Strong analytical and problem-solving abilities. Excellent drafting, negotiation, and communication skills. Ability to work collaboratively with clients, legal teams, and stakeholders. Detail-oriented with strong organizational skills. Ability to manage multiple priorities in a fast-paced environment. Work Environment: Hybrid: Regular in-office presence with some flexibility for remote work. Compensation & Benefits: Expected hiring range: $450,000 - $525,000 per year, based on geographic location and candidate qualifications. Comprehensive benefits package, including medical, dental, vision, and 401(k). This is a unique opportunity to join a top-tier legal team specializing in high-value infrastructure and energy finance matters. If you are interested in learning more, apply today!

Bilingual Patient Financial Counselor Patient Access Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Bilingual Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center's programs and services, educating about health insurance, and answering patient billing questions Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Subject Matter Expert in Registration and Financial Counseling. Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations. Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs. Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided. Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance. Maintains an understanding and remains current with the health center's Sliding Fee Scale and Financial Hardship Program. Calculate and provide “Good Faith Estimates” to patients for services provided by the health center. Add and term coverage properly, ensuring that billing is initiated when appropriate. Maintains departmental and/or individual work queues and reports as required. Conducts Financial Counseling appointments on assigned days in clinic. Answers calls received in the Financial Counseling call queue and assists patients with their needs. Explains/answers patient billing inquiries and interprets statement data to resolve accounts. Documents patient account notes for all interactions/transactions. Maintains productivity and quality standards set forth by the department. Performs special assignments and other work, on an as-needed basis. Education and/or Experience: Fluent in both English and Spanish required Bachelor's degree preferred but not required. 1-4 years' experience in registration and financial counseling required. Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required. Indiana Navigator license and Certified Application Counselor (CAC) required or obtained within 90 days of hiring. *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. Office setting, with sustained use of a computer. The noise level in the work environment is minimal to moderate. Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. FLSA Status: Hourly Full-time, Non-Exempt Leader: Financial Counseling Manager Salary: $22.82 hourly Benefits: 150 hours of PTO in the first year followed by 195 hours per year moving forward. 12 paid holidays Medical coverage options include a PPO plan or a HDHP. Dental & Vision plans Health Saving Account or Flexible Spending Account Dependent Care Flexible Spending Account Employee Assistance Program 403b Retirement Account with 5% matching and 100% vesting after 90 days Life Insurance @ 2 times the annual salary Voluntary Life Insurance Plan including spouse and child coverage options Short- & Long-Term Disability Plans Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges Professional Development Opportunities Tuition Assistance Annual performance review that includes an annual performance-based salary increase Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at ******************************** This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189728

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. What Individualized Care contributes to Cardinal Health Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. Responsibilities The Case Manager supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules and HIPAA regulations. This position is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits (pharmacy and medical benefits), and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Investigate and resolve patient/physician inquiries and concerns in a timely manner Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate Proactive follow-up with various contacts to ensure patient access to therapy Demonstrate superior customer support talents Prioritize multiple, concurrent assignments and work with a sense of urgency Must communicate clearly and effectively in both a written and verbal format Must demonstrate a superior willingness to help external and internal customers Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry Must self-audit intake activities to ensure accuracy and efficiency for the program Make outbound calls to patient and/or provider to discuss any missing information as applicable Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance Documentation must be clear and accurate and stored in the appropriate sections of the database Must track any payer/plan issues and report any changes, updates, or trends to management Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties Support team with call overflow and intake when needed Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Qualifications 3-6 years of experience preferred High School Diploma, GED or technical certification in related field or equivalent experience, preferred What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.40 per hour - $30.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 3/5/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job Description Banyan Treatment Centers is seeking a detail-oriented and compassionate Patient Financial Counselor to support our Revenue Cycle Management team by helping patients and families understand financial responsibility and resolve outstanding balances related to treatment. In this role, the Patient Financial Counselor is responsible for collecting patient payments, reviewing accounts receivable accuracy, and assisting with billing resolution while ensuring professionalism, confidentiality, and compliance with applicable regulations. This role works closely with Intake and Finance teams to support a smooth admissions process, accurate financial documentation, and timely payment solutions-making a direct impact on the patient experience and the financial health of our programs. Position Details Reporting to: Patient Relations Manager Schedule: Full-time (Must be able to work EST hours) Location: Hybrid/Pompano Beach, FL Key Responsibilities Patient Financial Counseling & Collections Collect patient responsibility payments including deductibles, copays, and coinsurance Contact patients and/or authorized family members to resolve outstanding balances Provide clear, compassionate communication to support financial understanding and resolution Assist patients with setting up reasonable payment plans when appropriate Quote private pay pricing and explain financial terms as needed Billing Support & Account Resolution Review and manage accounts receivable (AR) to verify accuracy and ensure balances are worked accordingly Research and resolve billing inquiries and account questions Accurately document all actions taken to reconcile balances and support payment resolution Identify account discrepancies including adjustments, write-offs, overpayments, and refunds Coordination & Documentation Partner with Intake team to obtain signed financial documentation (Standard Fee Agreement) Verify and update patient demographics and registration information as needed Provide professional customer service to patients and insurance representatives Compliance & Confidentiality Maintain strict confidentiality of patient and company information Ensure work is completed in accordance with federal and state regulations, including patient privacy laws Follow Banyan policies related to corporate compliance, workplace safety, and organizational integrity Qualifications Associate degree required (Bachelor's preferred) or equivalent relevant experience Minimum of 2 years of patient account resolution experience (behavioral healthcare, strongly preferred) Strong understanding of insurance benefit terms and patient financial responsibility Excellent organizational skills, attention to detail, and time management Ability to work independently and meet deadlines in a fast-paced environment Strong written and verbal communication skills with a patient-centered approach Proficiency in Microsoft Office (Outlook, Word, Excel) Familiarity with EHR systems (CollaborateMD, Salesforce, Kipu preferred) Knowledge of revenue cycle processes (Behavioral Health preferred) Why Join Banyan Treatment Centers? Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care. As our Patient Financial Counselor, you will: Play a vital role in supporting patients and families through the financial side of treatment Work alongside a collaborative Revenue Cycle and Intake team focused on ethical, accurate care access Strengthen your expertise in patient accounts, billing support, and revenue cycle operations Contribute to Banyan's mission of providing compassionate, high-quality behavioral healthcare Enjoy comprehensive benefits including medical, vision, and dental insurance; life and disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance programs Apply Now! Ready to support patients through a key part of their treatment journey? Apply today to join Banyan Treatment Centers as a Patient Financial Counselor. EOE

Reproductive Medicine Associates of Michigan (RMA of Michigan) is seeking a dedicated and empathetic Fertility Financial Counselor to join our team. In this pivotal role, you will guide patients through the financial aspects of their fertility journey, ensuring they feel supported and informed every step of the way. Since 2006, RMA of Michigan has been a trusted leader in fertility care, helping bring over 5,000 babies into the world. Our commitment to personalized treatment plans, advanced reproductive technologies, and compassionate care has made us a beacon of hope for families across Michigan and beyond. This is a remote position; however, candidates must reside in or near the Detroit Metro Area to allow for occasional in-person meetings or training. Key Responsibilities Patient Guidance: Provide clear and compassionate explanations of insurance coverage, treatment costs, and financial options to patients. Financial Management: Prepare and review treatment quotes and IVF cost packages with accuracy and transparency. Insurance Verification: Verify insurance eligibility, copays, deductibles, and coverage details. Payment Collection: Collect payments for fertility services and manage patient financial accounts. Team Collaboration: Work closely with billing, coding, and clinical teams to ensure seamless coordination and accurate information. Qualifications 2-4 years of experience in a medical business office or similar setting. 2-4 years of direct customer service experience, ideally in a healthcare environment. Strong knowledge of healthcare billing, insurance benefits, and payer remittance advice. Exceptional communication skills and a commitment to delivering excellent patient service. Experience in fertility, OB/GYN, dermatology, or plastic surgery is a plus. Why Join RMA of Michigan? Competitive Compensation: We offer a competitive salary and benefits package. Work-Life Balance: Enjoy generous paid time off to support your personal and professional life. Retirement Planning: Benefit from a 401(k) plan with employer match. Impactful Work: Be part of a team that makes a real difference in people's lives by helping them achieve their dreams of parenthood. If you're passionate about helping individuals navigate the financial aspects of fertility care and want to be part of a collaborative, patient-centered team, we invite you to apply. For more information about our clinic and services, please visit our website: *************

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. The Financial Counselor is responsible for identifying and collecting outstanding patient balances and discussing financial opportunities. Financial Counselor I; seeks to clearly explain to patients on outstanding balances and discussing payment options, while adhering to company policy. This position also collaborates closely with internal stakeholders including the Revenue Cycle Management, Contracting & Credentialing teams, Data Analytics, Payer Strategy, Financial Coordinators and Clinical teams. Location: Remote Schedule: Full time Monday - Friday 9am - 5:30pm EST Target Pay Range: starting at $26.00 Benefits: 3 Weeks PTO + 8.5 days of additional sick time + 8 paid holidays Paid parental leave 100% Employer Paid Medical, Dental, and Vision Insurance Employer Paid STD & LTD 401k $50 monthly Remote Work Stipend You can expect to: Understands and stay informed of the latest billing guidelines for Medicare, Medicaid, MCOs, commercial insurance and self-pay, along with collections rules and guidelines. Monitor unpaid balances and work with patients to help them understand amounts owed, insurance balances, payment plan options and collect payments accordingly, Handles escalated or complex patient accounts issues and discharges resolution. Identify trends and work with the Team leaders to address the root cause. Complete daily, weekly and monthly reports and conduct analysis where needed. Maintain highest confidentiality; adheres to all HIPAA guidelines and regulations. Regular and predictable attendance is required. All other duties as assigned. Qualities we're looking for: 1-year of face-to-face or over-the-phone customer service in healthcare. 1-year of billing experience. Knowledge of CPT and ICD-10 coding. Knowledgeable of billing and coding regulatory guidelines. Ability to communicate effectively with all stakeholders. Consistent access to a private work environment with high-speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs. This is a full-time (40hrs per week) remote position. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description About Us Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of fertility clinics, we provide innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless, high-touch experience for families on their path to parenthood. Learn more at ************************** About the Role The Financial Counselor plays a vital role in supporting patients through their fertility journey by guiding them through financial processes and ensuring a clear understanding of their financial obligations. This position is ideal for individuals who are customer service-minded, detail-oriented, and thrive in a fast-paced environment. As a Financial Counselor, you will work closely with patients and a multidisciplinary team to deliver compassionate care and a seamless financial experience. We are seeking a Financial Counselor to join our dedicated team at Pinnacle Fertility - Oregon. This is a full-time, remote position working Monday through Friday from 8:00 AM-5:00 PM Pacific Standard Time (PST). Key Responsibilities Maintain patient accounts by updating personal, financial, and insurance details. Monitor and manage billing and coding processes, ensuring accurate claim submissions, and compliance with regulations Obtain and enter referrals, authorizations, and predeterminations. Verify benefits/eligibility and determine procedure deposits. Review financial history, collect balances, and escalate unresolved issues. Submit daily charge entries for processing. Obtain waivers for patients without proper benefits or authorization Review loan programs with patients lacking insurance benefits. Serve as a liaison to resolve billing issues with the billing team. Collaborate with the clinical team to communicate accurate financial obligations. Assist with additional administrative tasks and projects as needed. Position Requirements Education & Experience: High school diploma required. 1-3 years of experience in a patient-facing front desk, insurance verification, or customer service. Minimum of 1 year of experience working in a fully remote capacity. Skills: Expertise in financial counseling, billing, coding, and insurance. Proficient in claims, authorizations, and collections, Strong multitasking, communication, and organizational skills. Ability to discuss financial matters clearly and empathetically. Flexibility: Must be able to work regular hours aligned with Pacific Standard Time (PST). Compensation & Benefits: Hourly Rate: $19.00 - $28.00 per hour (Final offer based on experience, skills, and qualifications). Benefits: Comprehensive healthcare, dental, vision, and life insurance. Additional perks include generous paid time off (PTO), paid holidays, and a retirement savings program. Detailed information on salary and benefits will be discussed during the interview process. Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

The Financial Counselor serves as a patient advocate by delivering clear and accurate information about a patient's financial obligations in relation to their oncology visits and/or treatment. This position requires a strong knowledge of social work and advanced understanding of managed care processes to help the patients navigate their financial obligations. The Financial Counselor will work directly with uninsured and underinsured patients (sometimes face to face) to provide guidance and coordination to seek financial resources available. In addition, they will work with patients to understand their current insurance benefits, as well as guide them to other resources such as patient assistance agencies that aid patients with substantiated financial needs. This position will work closely with the intake center and managed care coordinator staff. The position will also work closely with social workers in the clinics and serve as a member of the patients' overall care process. Function/Duties of Position Financial Counseling Guide patients and their families in both English and Spanish through the financial process by working directly with them to understand the financial obligations related to their care. Work directly with uninsured or underinsured patients both in person and over the phone to provide guidance and coordination to seek financial resources available prior to scheduling in both English and Spanish. Discuss application process with patients and assists to transfer to OHSU Registration or Patient Financial Services as appropriate. Research other patient assistance programs to assist with costs of care. Assist with questions about billing policies, billing statements, and denial/appeals. Help with understanding insurance benefits and obligations. Assistance with completing important paperwork for patient assistance programs, if applicable. Guidance through the appeals process if denial of coverage occurs. Review accounts for potential financial assistance candidates. Coordinates with other applicable staff within Patient Financial Services for uninsured patients who may be eligible for Medicaid or other funding. Patient Services Using various social work techniques, screens patient's financial needs from a psycho/social aspect and determines current/anticipated impact and concern. Works directly with patients and family in both English and Spanish to provide information related to financial expectations. Delivers this information with compassion. Advocates on behalf of patients to care team to determine visits and treatment based on the patient's financial situation. Facilitates the coordination of follow up on requested financial assistance and/or other resources. Works closely with social workers in clinic and clinical team to present update on patient's financial situation. At all times must exemplify high quality customer service in both English and Spanish to both external customers as well as internal customers that meet or exceed the service standards set by OHSU. Other duties as assigned. Required Qualifications Bachelor's degree in Social Work, Education or a related field. Three years of experience which shows a knowledge of casework methods and techniques. Knowledge, Skills, and Abilities knowledge of medical and insurance terminology and Medicaid/Medicare. Knowledge of the implications of the effect of illness, injury and/or disability on patients and their families. In depth knowledge of insurance requirements needed, forms, and understanding of out of network payers, secondary networks, non-local, national insurances. Strong written and verbal communication skills to communicate with patients, caregivers, insurance plan representatives, and hospital leadership. Certificate of successful completion in Spanish language, issued by OHSU Translation and Interpreter Services Department's current process. Preferred Qualifications Master's degree in Social Work or related field. In depth knowledge of financial counseling process and patient financial assistance program qualification. Two years of social service work experience providing supportive counseling to clients. Additional Details Remote work. Occasional meetings in OHSU clinic locations. Monday - Friday, day shift hours, variable between 7:30am - 5:30pm depending on department needs. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Vacation - up to 200 hours per year dependent on length of service. Sick Leave - up to 96 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Banyan Treatment Centers is seeking a detail-oriented and compassionate Patient Financial Counselor to support our Revenue Cycle Management team by helping patients and families understand financial responsibility and resolve outstanding balances related to treatment. In this role, the Patient Financial Counselor is responsible for collecting patient payments, reviewing accounts receivable accuracy, and assisting with billing resolution while ensuring professionalism, confidentiality, and compliance with applicable regulations. This role works closely with Intake and Finance teams to support a smooth admissions process, accurate financial documentation, and timely payment solutions-making a direct impact on the patient experience and the financial health of our programs. Position Details Reporting to: Patient Relations Manager Schedule: Full-time (Must be able to work EST hours) Location: Hybrid/Pompano Beach, FL Key Responsibilities Patient Financial Counseling & Collections Collect patient responsibility payments including deductibles, copays, and coinsurance Contact patients and/or authorized family members to resolve outstanding balances Provide clear, compassionate communication to support financial understanding and resolution Assist patients with setting up reasonable payment plans when appropriate Quote private pay pricing and explain financial terms as needed Billing Support & Account Resolution Review and manage accounts receivable (AR) to verify accuracy and ensure balances are worked accordingly Research and resolve billing inquiries and account questions Accurately document all actions taken to reconcile balances and support payment resolution Identify account discrepancies including adjustments, write-offs, overpayments, and refunds Coordination & Documentation Partner with Intake team to obtain signed financial documentation (Standard Fee Agreement) Verify and update patient demographics and registration information as needed Provide professional customer service to patients and insurance representatives Compliance & Confidentiality Maintain strict confidentiality of patient and company information Ensure work is completed in accordance with federal and state regulations, including patient privacy laws Follow Banyan policies related to corporate compliance, workplace safety, and organizational integrity Qualifications Associate degree required (Bachelor's preferred) or equivalent relevant experience Minimum of 2 years of patient account resolution experience (behavioral healthcare, strongly preferred) Strong understanding of insurance benefit terms and patient financial responsibility Excellent organizational skills, attention to detail, and time management Ability to work independently and meet deadlines in a fast-paced environment Strong written and verbal communication skills with a patient-centered approach Proficiency in Microsoft Office (Outlook, Word, Excel) Familiarity with EHR systems (CollaborateMD, Salesforce, Kipu preferred) Knowledge of revenue cycle processes (Behavioral Health preferred) Why Join Banyan Treatment Centers? Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care. As our Patient Financial Counselor, you will: Play a vital role in supporting patients and families through the financial side of treatment Work alongside a collaborative Revenue Cycle and Intake team focused on ethical, accurate care access Strengthen your expertise in patient accounts, billing support, and revenue cycle operations Contribute to Banyan's mission of providing compassionate, high-quality behavioral healthcare Enjoy comprehensive benefits including medical, vision, and dental insurance; life and disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance programs Apply Now! Ready to support patients through a key part of their treatment journey? Apply today to join Banyan Treatment Centers as a Patient Financial Counselor. EOE

Compensation Range: Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Perform other duties as assigned. Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS). What We Offer In addition to competitive compensation and a comprehensive benefits package - including medical, dental, vision, 403b with match, paid holidays, and PTO - National University supports the professional growth of our team members through free education benefits and other growth opportunities. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.