Finance counselor work from home jobs

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm. Required Skills & Experience: -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians -40+ WPM typing speed Nice to Have Skills & Experience: -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system

Salary Range: $20-$30/hour Your experience matters: At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury. How you'll contribute: A Financial Counselor maintains, and processes all assigned patient accounts and counsels patients regarding the admitting and discharging processes and payment alternatives. Work is of a confidential nature. Additional responsibilities include: Counsels patients (or responsible parties) to establish payment method. Contacts patients, in advance of admission, to obtain missing information, particularly patient's signature for accepting obligation to pay. Estimates and informs patient of portion of bill which must be paid directly. Establishes a payment for patients unable to pay the estimated portion of bill upon discharge. Identifies and reports to manager patients with whom payment difficulties arose in the past. Ensures completeness of pre-admission and admission information, following through as needed, to obtain and document missing information/signatures prior to patient's admission date. Checks for, and identifies patients with histories of payment problems, and informs supervisor of any found, prior to patient's admission date. Accurately interprets insurance policy provisions and calculates self-pay portion of patient's bill based on expected length of stay and services rendered, so that final accounting of self-pay amount is within a reasonable variance from estimate. Patiently, clearly, and accurately advises patient of self-pay obligations and estimate and ensures that patient signs acceptance of such obligation on the designated forms. Collects self-pay monies in advance, upon entry, or at discharge according to circumstances. In cases where patient is unable to pay self-pay portion due upon discharge, ensures that a mutually agreed upon payment agreement is documented and signed by all parties, in compliance with established guidelines and procedures. Selects and applies appropriate communications based on the age of the patient/customer. Maintains knowledge of regulatory and compliance requirements related to state and federal agencies such as Medicare, Medicaid, Tricare, Veterans Administration and other demonstrates this knowledge by the accurately obtaining information and updating records to remain in compliance. Collects and Controls cash receipts. Collects patient deductible, co-pays and non-covered patient charge amounts. Maintains and balances cash drawer. Prepares daily cash report and submits to Cashier with collected monies and copies of Relay Account Report/Daily Deposit Reconciliation. Determines the appropriate amount due from the patient through eligibility and insurance verification, by evidence of the insurance card, or in the event of no insurance, follow Self-pay processes/policies. Maintains control over cash payments, so that receipts balance to cash drawer. Accurately prepares deposit documentation and delivers deposits. What we offer: Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities Qualifications and requirements: High School Graduate or equivalent preferred. Minimum of one year of business or related experience including bookkeeping with us of calculating equipment and collection of monies required. EEOC Statement Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. What You'll Do As Counsel, Corporate Finance at Lambda, you will perform a broad range of corporate finance and debt-related legal work. You'll be a legal partner to Corporate Development, FP&A and Treasury for designing, negotiating and administering Lambda's corporate finance strategy and debt stack across our business, which in turn allows Lambda to rapidly expand its AI data center footprint and GPU server fleet to meet growing demand. You'll also collaborate with our Data Center and Commercial teams where data center and/or customer arrangements intersect with financing. You will report to Lambda's Associate General Counsel, Strategic Finance and Partnerships. * Finance Strategy & Transactions: * Manage legal workstreams for credit facilities and other complex financing structures, including secured and unsecured term loans and revolvers, equipment financing/leases, asset-backed loans, and project/data center financings. * Draft, review, and negotiate documents (e.g., term sheets, credit agreements, guarantees, security agreements, intercreditor/subordination agreements, commitment letters, fee letters, and amendments/waivers). * Coordinate with internal stakeholders (Treasury, FP&A, Corporate Development, Accounting, Tax, Executive team and others) and manage outside counsel to drive efficiently to signing and close. * Debt Administration & Compliance: * In collaboration with crossfunctional partners, build and own a lender deliverables and compliance calendar; prepare and/or review periodic compliance certificates, officer's certificates and required information packages. * Oversee lien-perfection and collateral matters (UCC filings and searches, IP security agreements, deposit account control agreements, securities account control agreements, landlord waivers, collateral coverage schedules). * Support intercompany guarantees and collateral arrangements, including cross‑border considerations. * Process Improvement: Monitor legal and market developments affecting leveraged finance, secured transactions, and project/equipment finance; create playbooks, templates, trackers, and closing checklists; implement legal-tech and automation to streamline financing processes, covenant monitoring, and data room hygiene. * As‑Needed Legal Support: Collaborate on related corporate, finance, data center infrastructure or tax matters that intersect with debt financing; pitch in on special projects as priorities evolve. You * JD from an accredited law school and admission to practice in at least one U.S. jurisdiction (California bar preferred or in-house registration). * 3-5 years of combined law firm and/or in‑house experience with demonstrated strength in supporting complex debt transactions, leveraged finance and secured transactions. * Experience coordinating multi‑stakeholder closings and running diligence processes. * Exceptional drafting and negotiation skills, with an ability to balance legal risk against business and commercial objectives. * Strong interpersonal and communication skills; adept at collaborating with stakeholders at all levels. * Proactive mindset, meticulous attention to detail, and ability to manage competing priorities in a fast-paced environment. Nice to Have * Asset‑based lending and equipment financing exposure, ideally in AI infrastructure, digital or cloud infrastructure, or capital‑intensive tech. * Project finance and data center experience (including leases, colocation, and collateral coordination). * Cross‑border guarantees, collateral, and intercompany financing familiarity. * Experience aligning commercial terms with financing covenants. * Experience at a late-stage private or pre-IPO company. Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda * Founded in 2012, with 500+ employees, and growing fast * Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove * We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG * Our values are publicly available: ************************* * We offer generous cash & equity compensation * Health, dental, and vision coverage for you and your dependents * Wellness and commuter stipends for select roles * 401k Plan with 2% company match (USA employees) * Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Join our Medical Oncology team as a Financial Counselor in Monroeville, PA! Are you a skilled medical office professional looking to broaden your horizons? We have an exciting opportunity for a Financial Counselor who will not only work in the front office but also play a crucial role in ensuring patients receive the care they need. If you're passionate about healthcare, finance, and teamwork, read on! As a Financial Counselor, you'll be at the forefront of patient care, ensuring that insurance benefits are verified, authorizations are obtained, and financial assistance is explored. Your expertise will contribute to a seamless patient experience, and your ability to collaborate with various departments will make a significant impact. Why Join Our Team? * Teamwork: At our oncology office in Monroeville, teamwork is at the heart of what we do. Collaborating with colleagues and providers is essential for success. * Work-Life Balance: This full-time position offers regular hours-Monday through Friday, 8:00 am to 4:30 pm. No evenings, holidays, or weekends! * Work from home flexibility will be available once training is completed. * Impact: Your work directly impacts patients' lives. You'll be part of a compassionate team dedicated to making a difference. Ready for the challenge? Apply online today and be part of our mission to provide exceptional care at Hillman Cancer Center! Responsibilities: * Obtain initial and subsequent prior authorization/referrals as required by specific payers. * Secure verification of insurance benefits prior to office visits and required treatments. * Initiate Financial Assessment Application for those patients who do not have adequate insurance coverage. * Work in collaboration with billing department to resolve open insurance claims as presented by walk-in patients. * Assists with other office functions as required. * Ability to work in a team environment. * Evaluate all self pay patients, as well as those patients who are being prescribed drugs that are not reimbursable, to determine eligibility for financial assistance through drug reimbursement programs, off label drug policy, medical assistance and/or all other applicable programs as made available. * Demonstrate the ability to solve problems through effective communication. * Demonstrate an understanding of patient confidentiality with regards to HIPAA Regulations in order to protect both the patient and the UPMC Cancer Centers. * Complete the financial counseling process for all patients prior to treatment, including evaluation of patient financial obligations. * Meet with patients and designated family members to discuss billing issues. * Utilize the Summary of Patient Reimbursement and Liability Form and obtain appropriate approvals, as required, prior to services being rendered. * Completion of High school diploma or GED * 3 years work experience, preferably in a medical office setting * Prefer knowledge of medical terminology; third party payer rules and regulations; and credit and collections laws * Word processing and computer experience required preferably including EPIC experience. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Reproductive Medicine Associates of Michigan (RMA of Michigan) is seeking a dedicated and empathetic Fertility Financial Counselor to join our team. In this pivotal role, you will guide patients through the financial aspects of their fertility journey, ensuring they feel supported and informed every step of the way. Since 2006, RMA of Michigan has been a trusted leader in fertility care, helping bring over 5,000 babies into the world. Our commitment to personalized treatment plans, advanced reproductive technologies, and compassionate care has made us a beacon of hope for families across Michigan and beyond. This is a remote position; however, candidates must reside in or near the Detroit Metro Area to allow for occasional in-person meetings or training. Key Responsibilities Patient Guidance: Provide clear and compassionate explanations of insurance coverage, treatment costs, and financial options to patients. Financial Management: Prepare and review treatment quotes and IVF cost packages with accuracy and transparency. Insurance Verification: Verify insurance eligibility, copays, deductibles, and coverage details. Payment Collection: Collect payments for fertility services and manage patient financial accounts. Team Collaboration: Work closely with billing, coding, and clinical teams to ensure seamless coordination and accurate information. Qualifications 2-4 years of experience in a medical business office or similar setting. 2-4 years of direct customer service experience, ideally in a healthcare environment. Strong knowledge of healthcare billing, insurance benefits, and payer remittance advice. Exceptional communication skills and a commitment to delivering excellent patient service. Experience in fertility, OB/GYN, dermatology, or plastic surgery is a plus. Why Join RMA of Michigan? Competitive Compensation: We offer a competitive salary and benefits package. Work-Life Balance: Enjoy generous paid time off to support your personal and professional life. Retirement Planning: Benefit from a 401(k) plan with employer match. Impactful Work: Be part of a team that makes a real difference in people's lives by helping them achieve their dreams of parenthood. If you're passionate about helping individuals navigate the financial aspects of fertility care and want to be part of a collaborative, patient-centered team, we invite you to apply. For more information about our clinic and services, please visit our website: *************

This position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation. Provides personal financial counseling and management services directly to service members and their families. Assists service members in establishing a spending plan for extended absences. Develops and makes available informational financial materials to service members and families. Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34. Responds to requests for age-appropriate classes or seminars. Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office. Manages duty to warn situations according to Department of Defense (DoD) protocol. Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned. Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate. All other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Bachelor's degree required. May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree. May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree. 3+ years of financial counseling experience. Must be a U.S. citizen and speak fluent English. If required by the contract, must be bilingual in English and Spanish. Be able to obtain a favorably adjudicated Tier 2 investigation. Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process. Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC). General Job Information Title Personal Financial Counselor, Assignment Ready Counselor, PFC, Arkansas Grade 23 Work Experience - Required Financial Counseling Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required AFC - Accredited Financial Counselor - EnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterprise, DL - Driver License, Valid In State - OtherOther License and Certifications - Preferred Salary Range Salary Minimum: $53,125 Salary Maximum: $84,995 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Financial Counselor Hybrid - (2500091N) Description A Brief OverviewThis position is dedicated to customer support and financial counseling activities within Revenue Cycle department working with the patient to provide excellent service related to identifying and collecting prior to service, cost for care, prior balances and providing financial options, support and guidance to patients/ families/ representatives as well as UH agencies for both hospital and physician accounts. The role provides advanced communication and collection on financially risky scheduled patients. The FC possesses strong understanding of medical service coverage and associated 3rd party, governmental and internal policies and options to best serve the patient for patient services provided in the hospital and/or physician setting including appropriate collection, service support practices that aligns with price transparency, consumerism, up to date industry regulations UH requirements for advance notice and collection of elective services. This role is a patient /family/ customer facing resource responsible to creating exceptional patient experience by providing easy, convenient and personalized service designed to fully resolve and financially clear patients for service. The F/C will remain current with service, policies, and options to best serve the patient. Comprehensive knowledge of revenue cycle workflow including practice / department access and data capture of internal workflow processes and vendor support to prioritize financially risky cases in advance of service dates to appropriately assess and administer options resulting in financial clearance including: full collection, payment plans, loans, state coverage, financial assistance, etc. Understands how to access options to help the patient meet future and prior unpaid financial obligation. Works with internal and external departments and services in a timely manner. Communicates and documents patient status and escalates and supports the Escalation process, in accordance with organizational policies and procedures patients not cleared for additional decision making. Works closely with the customer, clinical department and revenue cycle stakeholders to assure status and resolution as appropriate. The role also supports account review and resolution performed using work lists and correspondence received by the department. Is proficient with internal and external applications and solutions to provide high quality and timely service. The FC supports department and leadership with performing department projects, financial counseling support, review and resolve departmental reports/work lists as well as other departmental duties as assigned. They work in partnership with Corporate Pre-Certification and Operations staff supporting patient quotes, collections, payment options, plans and financial assistance. F/C will understand how to quickly analyze and understand how to resolve accounts related to insurance, as well as patient amounts due including patient benefits for balance after insurance in a timely and accurate manner. Comprehensive knowledge of UH entity collection and financial assistance policies required in order to support questions/inquiries from under/uninsured patients. Works harmoniously with staff and teams as appropriate The position works closely with patients/families, staff and leadership to coordinate support for payment plans to ensure accounts are resolved and collected in a timely manner. Works closely with revenue cycle department leadership and staff as well as other corporate and operations department staff where research and hand offs are necessary to resolve cases accordingly. Creates positive relationships as a credible resource supporting patient loyalty. The FC fully understands customer service key performance indicators and works to consistently achieve these metrics including patient satisfaction through survey submission, productivity and department collections. This role encounters Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. What You Will DoProvides excellent service and timely support. Performs assessment and collections activity on pre-service scheduled cases to resolve future and previous financial risk or escalate for appropriate review and approval in a timely manner (75%) • Generate patient estimation of services as applicable and collect the specific deposit amount as outlined in UH policy • Monitor, prioritize, collect and resolve self-pay accounts in accordance with standard operating procedures • Assist patients with payment plan arrangements including collecting initial down payment as part of the process by following established departmental policy • Monitor and work Financial Counselor worklist for respective locations and validates against the Encounter Prep Worklist to ensure all scheduled patients have been financially cleared • Escalate financially risky accounts through designated escalation team for appropriate clinical and financial assessments • Process payments by phone via electronic check, credit card, hard copy, payment database or any other approved means • Identifies other options to resolve financial obligation that results in financial clearance. • Continues to learn about industry leading practice to share and adopt as appropriate with leadership Informs patients and executes financial assistance opportunities (15%) • Understand, explain, execute and help determine eligibility for hospital financial assistance programs • Coordinates with agencies and other departmental vendors as appropriate to ensure eligibility for possible insurance coverage or government programs has been thoroughly reviewed and pursued • Works with internal and external resources as appropriate to support the patient with their education and understanding of coverage and/or payment options Coordinates customer service support for patients inquiring about their account (10%) • Identify patient or customer needs, clarify information, research and analyze issues, and provide solutions and/or appropriate alternatives • Conduct a warm transfer to the Customer Service department via phone or email of the patient's inquiries providing necessary details to ensure a positive patient experience • Escalates as appropriate directly to the Customer Service Escalation Team for sensitive patient inquiries requiring immediate attention Other patient facing and customer support expectations • Maintains patient and physician confidentiality and professionalism in accordance with departmental and HIPPA guidelines at all times • Consistently communicates issues and helps to review and implement people, process and technology improvements as appropriate • Complies with training requirements related to process and solutions available to support workflow • Assists in the analysis of claims resolution and provides feedback to management to put in place solutions and process improvements • Assists in the development of new procedures/process with a focus on improvement in quality and quantity of work performed • Assists in the establishment of performance goals, monitors compliance Additional ResponsibilitiesPerforms other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experience5+ years experience in revenue cycle or healthcare related field (Required) and 1+ years direct Revenue Cycle Customer or Service Department, collection agency or sales experience (Preferred) and Experience with medical billing software (Required) Knowledge, Skills, & Abilities Knowledge of managed care insurance requirements is essential (Required proficiency) Investigative/ research skills to identify financial options for patients. (Required proficiency) Exceptional written and verbal communication skills (Required proficiency) Proficient with digital systems, applications and workflow. (Required proficiency) Advanced knowledge of medical billing and claims terminology and workflow processing. (Required proficiency) Consistently demonstrates advanced analytical and problem solving skills. (Required proficiency) Exceptional client service, communication, and relationship building skills. (Required proficiency) Advanced knowledge of claim submission (UB04/HCFA 1500) and third party payers. (Required proficiency) Self-motivated, works independently and consistently demonstrates the ability to perform with little to no supervision in a fast-paced environment. (Required proficiency) Demonstrated proficiency with PCs, with HIS systems as well as Microsoft software Microsoft Office suite (including Word, Excel and Outlook), and general office equipment (i. e. printers, copy machine, FAX machine, etc. ). (Required proficiency) Licenses and CertificationsCertified Healthcare Access Associate (CHAA) (Preferred) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-Shaker_HeightsWork Locations: 3605 Warrensville Center Road 3605 Warrensville Center Road Shaker Heights 44122Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: NoRemote Work: HybridJob Posting: Dec 11, 2025, 6:26:42 PM

Envera Health has been repeatedly ranked as a top place to work. If you are passionate about helping people and looking for a career with a positive impact, then you are in the right place! We offer a high-reward bonus program, comprehensive benefits, multiple opportunities for growth, a supportive work environment, and a vibrant culture. We are seeking dependable candidates who are able to handle back-to-back calls with limited breaks throughout the day, as this is a high-volume inbound call position. Envera Health's Patient Access Coordinators work collaboratively with several health organizations & clinics to schedule patient appointments and provide patient support over the phone. Benefits (Full-Time): 14 Paid Days Off (4 personal days & 10 PTO days that accrue as you work) Paid Federal Holidays NEW Employee Bonus ($500*) Bonus Program (up to $400/month) Life Insurance and Long term disability insurance are provided at no cost A few different Health Insurance plan options 401k plan matching (5%) Patient Access Coordinator Responsibilities: Answer a high volume of calls a day using a multi-line phone. (75+ calls/shift - Non-stop Calls) Schedule appointments for multiple clinical sites according to client-specific protocols. Gather & input patient demographic and insurance information into the practice management system. Report complex clinical issues to the appropriate supervisor/client partner. Document call activity, outcomes, and other notes as needed in the client system. Work collaboratively with colleagues to meet the goals and objectives of the department. Assist callers and navigate them to the appropriate resources. Must meet attendance and performance standards. The starting wage for this entry-level position is: $16.00/per hour (non-negotiable), with the ability to obtain additional Monthly Bonuses based on attendance & performance. NEW EMPLOYEES: You will be eligible for a retention bonus of up to $500, subject to taxes and other applicable deductions, after 90 and 180 days of employment. Details and stipulations will be shared with you during Orientation. Required Qualifications: Customer/patient service skills Experience handling a high volume of inbound calls Excellent communication skills over the phone Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload) Preferred Qualifications: 1+ Year(s) of experience with HIPAA and patient privacy requirements. 2+ Years of experience with medical terminology, EHR systems, and insurance processes. 2+ Years of experience in healthcare customer service or clinical support environments. 2+ Years of experience working in a call center EPIC System Ability to multi-task in a fast-paced environment with a high degree of attention to detail This is a work from home position. See application questions for the list of states we employ in. About Us: Envera Health is an engagement services partner committed to making healthcare better. Through our people, managed services, data and technology, Envera delivers an ecosystem of connectivity to strengthen health systems, drive growth, and deliver better, more connected and coordinated care. Our complete continuum of customized solutions support today's consumer demands by engaging and retaining patients to build relationships that last. Our people are authentic, courageous, innovative, principled, empathetic and entrepreneurial. Our Values: Truth, Collaboration, Joy, Humanity, Performance, Accountability Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job: Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally)

Compensation Range: Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Perform other duties as assigned. Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS). What We Offer In addition to competitive compensation and a comprehensive benefits package - including medical, dental, vision, 403b with match, paid holidays, and PTO - National University supports the professional growth of our team members through free education benefits and other growth opportunities. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost four years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.Care Coordination at Ophelia Please note that the schedule for this role is Tuesday to Saturday: 10:30-6:30p ET Tuesday-Friday; 8:30-4:30p ET Saturday. As one of the first members of the Ophelia team that a patient will interact with, our Care Coordinators are integral to creating a best-in-class patient experience that supports Ophelia's ability to grow and achieve our mission. As a Patient Engagement Specialist, you are the Care Coordination team's first point of contact for patients. You will be highly available for patients, creating a rich and safe patient experience, quickly understanding and addressing patient's concerns and needs. The support provided will align with our Ophelia Care Model and CC Service Offering, intended to keep patients in care and improve patient outcomes. In this role, you will follow defined processes and protocols that ensure our patients receive consistent, high-quality care. You will manage all inbound communication, quickly assessing the urgency of the need and either managing or triaging to the most appropriate team. You will engage directly with Ophelia patients providing support across a wide range of areas including scheduling visits with a member of the Ophelia clinical team, supporting and finding ways to improve visit attendance, UDS coordination, maintaining and updating patient data, technology troubleshooting, and discharging patients. To be successful in this role you will become proficient in various technology platforms and channels of communication that Ophelia team members use to communicate and support our patients. You will be quick and efficient in delivering compassionate, patient-centered communication that enables access to visits, triaging medical concerns, addressing requests promptly, and ensuring adequate documentation. This role reports to the Patient Engagement Lead Care Coordinator. In this role, you will: Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients needing assistance Prioritize effectively across multiple channels: switching between SMS, EMR, phone, meetings, and Slack to deliver patient-centered care Provide patients with advocacy, in the form of emotional support, de-escalation, education, and modeling good problem-solving behavior Use effective written skills to complete professional documentation through various platforms Follow Ophelia's policies and maintain all confidentiality, compliance, and ethical standards Work autonomously and as part of a team within established procedures and practices Consistently practice our cultural values: champion our patients, communicate with kindness, learn and share freely, and get results We're looking for someone who has: Experience delivering outstanding patient experience or customer support, ideally at a consumer-focused healthcare company Strong organizational skills and a keen eye for detail: experience maintaining patient records and accuracy in responses Tech-savvy: comfortable using various computer platforms, with navigating new systems, and efficient in tech-related tasks Experience working in a high-volume communication environment, ideally within a ticketing system or similar tool A bias for action and getting things done: proactively taking on work without prompting, swiftly implementing solutions, and achieving results efficiently and effectively An aptitude for resilience and adaptability to change that is frequent in a start-up environment Flexibility to work some combination of evenings and or weekends and occasional Holidays Our Benefits Include: Remote work anywhere in the United States Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) 20 days of PTO per year 10 company holidays 401k Contribution Platform Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote Ophelia Compensation Overview We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we're not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone's negotiation skills. Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We're happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range $45,000 - $48,000 USD Interested in learning more about Ophelia and this role? Apply to work with us!

Full time Shift: 12 Hour Day Shift (United States of America) Hours per week: 36 Job Information Exemption Status: Non-Exempt Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming fashion focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards. Education Qualifications High School Diploma / GED Required Experience Qualifications 1 year Experience in customer service. Required Experience in a healthcare setting. Preferred Skills and Abilities Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency) Identifying problems and reviewing related information to develop and evaluate options and implement solutions. (Preferred proficiency) Able to learn and understand basic medical terminology used in the department. (Preferred proficiency) What you will do Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail. Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents. Complete check-in and admission functions based on service area. Complete financial discussions including providing patient estimates and payment collections. Validate patient identity and apply patient safety armbands. Assist patients in completing state required documentation and database entry based on service area. Answer department phone, answer questions or transfer caller to appropriate area as needed. Provide and explain all required handouts as appropriate. Complete basic real time eligibility insurance validation. Escort patients to treatment area. Complete various clerical and office duties as required based on service area. Correct system registration level edits in a timely manner. Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers. Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually. Remote Work Capability On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing: Occasionally 1-3 Hours Carrying: Occasionally 1-3 Hours Climbing (Stairs): Rarely less than 1 hour Crawling: Rarely less than 1 hour Crouching: Rarely less than 1 hour Eye/Hand/Foot Coordination: Frequently 3-5 Hours Feeling: Rarely less than 1 hour Grasping (Fine Motor): Frequently 3-5 Hours Grasping (Gross Hand): Occasionally 1-3 Hours Handling: Occasionally 1-3 Hours Hearing: Occasionally 1-3 Hours Kneeling: Rarely less than 1 hour Lifting: Occasionally 1-3 Hours up to 25 lbs Operate Foot Controls: Rarely less than 1 hour Pulling: Occasionally 1-3 Hours up to 25 lbs Pushing: Occasionally 1-3 Hours up to 25 lbs Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs Repetitive Motions: Frequently 3-5 Hours Sitting: Frequently 3-5 Hours Standing: Occasionally 1-3 Hours Stooping: Rarely less than 1 hour Talking: Occasionally 1-3 Hours Walking: Occasionally 1-3 Hours Physical Demand Comments: Pulling, pushing, sitting and walking frequency will vary based on service areas. Working Conditions Burn: Rarely less than 1 hour Chemical: Rarely less than 1 hour Combative Patients: Occasionally 1-3 Hours Dusts: Rarely less than 1 hour Electrical: Rarely less than 1 hour Explosive: Rarely less than 1 hour Extreme Temperatures: Rarely less than 1 hour Infectious Diseases: Occasionally 1-3 Hours Mechanical: Rarely less than 1 hour Needle Stick: Rarely less than 1 hour Noise/Sounds: Occasionally 1-3 Hours Other Atmospheric Conditions: Rarely less than 1 hour Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour Radiant Energy: Rarely less than 1 hour Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour Hazards (other): Rarely less than 1 hour Vibration: Rarely less than 1 hour Wet and/or Humid: Rarely less than 1 hour Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.

Amergis Healthcare Staffing is partnered with a much-respected facility in Charlestown, MA who is currently seeking a qualified Patient Access Representative to assist them on a contractual basis. Remote Patient Access Representative Location: Charlestown, MA Start Date: ASAP Duration: 13 weeks - can only extend once Schedule: + Monday - Friday + 7:30am-4:00pm Contract Requirements: · Claims experience and scheduling experience required · Must be good with computers and able to multitask Pay: + $21/hr EMR: EPIC - will train Please feel free to contact me with any questions you may have regarding the position. Thank you! Austin Miller | Amergis Healthcare Staffing Recruiter | Boston Allied Staffing ************ Office | ************ Direct ******************** | *************** Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary Help patients get the care they need with patience, clarity, and compassion. As an Associate Patient Access Specialist at Hummingbird, you're the first voice patients hear when they reach out for care. Every call is a chance to make someone's day a little easier, whether you're scheduling an appointment, updating records, or helping someone log in to their MyChart account. You'll learn to navigate healthcare systems and practice empathy on every call, using your customer service skills to make each patient feel supported. You'll also work with a close-knit team that supports you and celebrates your growth. This is a starting point for a meaningful career in healthcare. You don't need medical experience; you need great communication skills, curiosity, technical aptitude, and the desire to help others, while contributing as a dependable part of the patient access team. We will teach you the rest through hands-on training, coaching, and real-time support. Responsibilities Note: This posting is for our ongoing Patient Access Specialist Talent Pool. We interview continuously and anticipate frequent openings, with start dates typically 2-6 months after your application. What You'll Do Be the first point of contact for patients calling to schedule or update appointments, ask about referrals or test results, request prescription refills, or get MyChart support. You'll spend most of your day talking with patients over the phone, supporting them through back-to-back calls in our remote call center environment. Listen carefully, ask clarifying questions, and guide patients to the right next step. Recognize when a patient needs clinical support and escalate calls that require medical guidance, urgent attention, or clinical review. Use our phone system, reference materials, and Epic (our electronic medical record system) to schedule visits, update insurance/contact details, and keep patient information accurate. Help patients use MyChart, a secure online portal, by setting up accounts, resetting passwords, and walking them through features like messaging or virtual visits. Document each call clearly and follow established workflows to keep things running smoothly. Escalate more complex questions to senior specialists or leads, knowing you have a team ready to support you. Participate in ongoing training and coaching to build consistency and accuracy in workflows. Contribute to a positive team culture where collaboration, curiosity, and kindness come first. The Details Location: Remote (U.S.-based) Schedule: Full-time or part-time, Monday-Friday; hours vary based on patient access center hours Compensation: Expected range is $17.83 to $21.84 per hour. New hires usually start between $17.83 and $20.00, depending on experience and internal equity. Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more Training: Paid, structured onboarding and ongoing mentorship Expectations for Focus & Presence To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn't allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule. We're a camera-ready team, and you'll need to be on-camera during training and when needed during the workday after training ends. We value connection, teamwork, and being present, which is what keeps our patients safe and our team supported. If that's what you're looking for, you'll feel at home here. If you're hoping to hold another job during the same hours, this job won't be the best match. About our Talent Pool Hummingbird is growing fast, and we interview year-round for our Associate Patient Access Specialist Talent Pool. While we're not hiring for this specific role right now, we typically add new specialists monthly, so start dates are often 2-6 months after applying. Joining the talent pool means you'll be among the first considered when opportunities open. We receive a lot of applications, so hearing back may take a little time, but we'll keep you updated, usually within a couple of weeks. You may also be invited to complete an assessment or have a brief conversation with a recruiter as part of early screening. Growth at Hummingbird This role is the first step in our Patient Access career path. Associates receive structured training and ongoing coaching to build skills in scheduling, technology, and patient communication. As you gain experience, you'll take on more complex workflows and grow into Patient Access Specialist and Senior Specialist roles, with increased independence, system expertise, and peer support. At Hummingbird, we believe good jobs should lead somewhere, and that starts here. Why You'll Love Working Here We're on a mission to make healthcare more human. At Hummingbird, that means treating every patient - and every teammate - with empathy, respect, and clarity. As an Associate, you'll be supported from day one through training, coaching, and clear workflows that help you build confidence. As you grow, so will your independence and comfort navigating calls, systems, and patient needs. Our specialists often share how much they value the balance of autonomy and trust here. You'll start with a strong foundation, and over time you'll have the chance to step into that same sense of ownership and balance as you advance. Required & Desired Skills What You'll Bring Work experience helping people, whether in retail, hospitality, customer service, or another role where patience and professionalism matter. Strong communication skills and the ability to stay calm and clear when someone is stressed. Confidence using multiple systems at once, learning new software tools quickly, and typing at least 50 WPM accurately while managing patient calls. Attention to detail and the ability to stay organized while juggling several tasks. A growth mindset and openness to feedback, eager to learn and build new skills. Curiosity about healthcare and how it all fits together behind the scenes. What Helps You Shine Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role. Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care - all skills that are essential for success on our team. Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.

Job Description Patient Engagement Specialist - Central Team (Remote) At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults. We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives. At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too. If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together! ___________________________________________________________________________________________________________________________________________________________ Our mission-driven, person-first company is seeking a self-motivated and empathetic Patient Engagement Specialist to join our team. This role is essential to connecting patients with the critical health and social services that they need. As a Patient Engagement Specialist, you will play a pivotal role in Author Health's approach to care by connecting over the phone and virtually with individuals with SMI, SUD and dementia. Your focus will be on helping these individuals schedule and attend health care services by forming meaningful connections and relationships. This position requires strong interpersonal skills, the ability to build trust quickly, and a relentless drive to help patients and their caregivers access the care they deserve. You will be responsible for high-volume outreach aimed at growing our program, documenting member interactions thoroughly, and providing seamless handoffs to our clinical team. The ideal candidate thrives in a fast-paced environment, is metrics-driven, and values the opportunity to work in a purpose-driven, evolving startup. WHAT IS YOUR SUPERPOWER? You thrive on building trusting relationships quickly by communicating clearly and emphatically and making patients feel heard, comfortable, and safe You possess patience, cultural competency, a non-judgmental attitude, and the ability to adapt your communication style to meet a patient's individual needs, all while respecting the patient's autonomy and preference You are able to build meaningful connections with patients and their caregivers over the phone - understanding where they are in their personal and healthcare journey, and connecting them with the appropriate resources within Author WHAT YOU WILL DO: Conduct high-volume outreach over the phone to educate potential patients and caregivers on their health services needs and available benefits and help them schedule and attend recommended health care appointments Independently organize and prioritize your workload, and problem solve to meet monthly outreach and enrollment goals Utilize Author Health's CRM and electronic medical record to track outreach and document member consent and interaction notes accurately Work collaboratively with care teams to ensure a seamless transition from outreach to ongoing support Provide feedback on outreach strategies to improve and evolve our approach, ensuring that we remain patient-focused and effective Participate in virtual meetings and maintain motivation in a fully remote, dynamic work environment WHAT WE ARE SEEKING: 2+ years of experience in customer service/sales, with cold outreach experience preferred 2+ years of experience in healthcare outreach, community engagement, or related fields Strong ability to initiate conversations and build connections quickly, especially with individuals with vulnerable health care needs Experience in healthcare, social services, or mental health services, with an understanding of seniors' needs and challenges Proficiency in critical thinking, time management, and multitasking Able to work independently and able to meet weekly outreach goal successfully Basic proficiency in G-Suite, and video conferencing platforms Excitement for working in an innovative, fast-paced startup environment Adherence to HIPAA regulations and confidentiality Strong tech proficiency and comfort using technology in daily work WHAT WE OFFER: Retirement savings plan (401k) Plan with up to 3.5% company match Low cost comprehensive benefits package for employee and dependents (Medical/ Dental / Vision / STD / Life Insurance) Generous paid vacation and sick leave 9 paid holidays throughout the year with (2) additional flex holidays, 11 in total! Performance-based bonuses And much more! Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records. Monday through Friday from 8:30am to 5:00pm Eastern Time

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Patient Access Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. The Patient Access Coordinator position is responsible for assisting patients and referral sources with scheduling of appointments. Provides exceptional patient service by answering, responding, and routing a high volume of incoming calls from patients, physicians, hospitals, staff and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate demographic information, and routes patient related questions to appropriate area. Job-Specific Responsibilities: Manages telephone calls as well as patient inquiries via mail or fax; return patient phone concierge, Website, MyChart and CIH appointment requests in a timely manner. Answers phones appropriately and professionally, providing excellent customer service. Clarifies information needed by the caller and determines best course of action to meet the customer's needs. Effectively communicates with physicians, patients, and other professionals and returns phone calls promptly. Schedules patient's appointments in accordance with internal guidelines and physician appointment scheduling protocols. Collects and enters patient's demographics in the system completely and accurately Verifies patient's insurance information and confirms that OrthoVirginia participates with their insurance plan. Verifies any information necessary in preparation for office visit (e.g. if the patient has seen another physician for the same problem, if x-rays are available, etc.). Direct patient calls regarding medical inquires to the appropriate resource. Send out appointment reminder card/patient packet if requested. Assist with Epic Work Queues as appropriate/assigned. Performs other duties as assigned Education: High School diploma or equivalency highly preferred. Applicable work experience may be substituted for educational requirements. Knowledge/Skills/Abilities: Ability to maintain excellent customer service relationship with referral sources, patients, physicians and peers. Demonstrated ability to make sound judgements. Dependable and able to arrive to work on time. Willing to adhere to company expectations and policies regarding professional work environment and customer support. Demonstrates professional integrity by being honest, reliable and respectful. Proven team player and willingness to work in a fast-paced team environment. Excellent listening and communication skills in order to fully support patients. Takes pride in their work and has a positive outlook. Experience: 1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting. Experience working in a call center, handling both inbound and outbound calls. Demonstrated customer service experience. Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred. Proven ability to promote teamwork and collaboration. This organization participates in E-Verify. Esta organizacion participa en E-Verify. #STATEOV

This role involves assisting patients with insurance verification, scheduling clinical services, and ensuring pre-registration requirements are met, with a pay rate of $16/hr and eligibility for quarterly bonuses. Responsibilities include maintaining patient information, securing authorizations, ensuring accurate scheduling, and assisting with financial responsibilities. Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, 401(k), and paid time off. Key Responsibilities: Insurance Verification & Documentation: Capture and verify patient demographics, insurance details (policy numbers, co-pays, deductibles), and benefits eligibility. Secure necessary pre-certifications and authorizations from insurance companies and physician offices. Scheduling: Accurately schedule clinical services, ensuring available times are identified and patient demographic and insurance details are confirmed. Customer Service: Maintain a professional and helpful relationship with patients, providing support with financial responsibilities and pre-registration requirements. Data Entry & Systems Management: Accurately input patient and insurance data into appropriate systems, including procedure/diagnosis codes and authorization details. Compliance: Ensure adherence to HIPAA guidelines and organizational policies regarding patient information and financial responsibilities. Patient Financial Support: Assist patients in understanding their financial responsibilities and help guide them through the billing and payment processes. Team Collaboration: Work closely with internal teams to meet registration goals and minimize errors in scheduling and billing. Qualifications: Education: High School Diploma or GED required. An Associate or Bachelor's degree in Business, Financial/Healthcare fields is preferred. Experience: Minimum of 1 year in patient access, financial services, or healthcare-related roles. 2-3 years of experience preferred. Skills: Proficiency in medical terminology and insurance protocols. Strong communication skills (oral and written). Ability to multitask in a fast-paced environment and meet deadlines. Experience with hospital billing requirements and documentation processes. Knowledge of Protected Health Information (PHI) and HIPAA. Ability to work in a team environment and adapt to flexible schedules. Bilingual skills are a plus. About GetixHealth: Founded in 1992, GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered. Benefits & Incentives: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. GetixHealth is an equal opportunity employer and participates in E-Verify.

Job Description Provide high quality service to patients, physicians, and medical staff in the form of scheduling appointments. Work is conducted remotely, outside of a traditional office environment. Must be able to perform work at a dedicated work space with limited interruption or distraction, and high speed internet capacity with 25 Mbps download speed/10 Mbps upload speed. ESSENTIAL FUNCTIONS · Perform a variety of scheduling duties via telephone, fax, and health information exchange · Answer incoming phone calls · Coordinate and confirm appointment times · Answer patient questions and directing calls and messages to the appropriate personnel · Obtain proper documentation for appointments · Maintain patient confidence and protect operations by keeping information confidential · Report to the office location, as needed · Perform other responsibilities associated with this position as deemed appropriate GENERAL COMPENTENCIES DESIRED · Self-motivated, with the ability to work independently, with minimal supervision. · Excellent organizational, communication skills, telephone, and exceptional customer service skills. · Ability to interact effectively with patients and co-workers and possess excellent listening and interpretive skills. · Ability to be comfortable in learning and using digital tools. · Ability to work in a fast-paced environment, remaining calm and helpful under pressure and emergency situations. · PC skills required with a typing speed of approximately 35 wpm. · Good problem solving skills required in order to maximize effectiveness and efficiency of job duties PHYSICAL DEMANDS Requires frequent standing or sitting for prolonged periods of time. Requires eye-hand coordination and manual dexterity necessary for operation of basic office equipment such as computer terminal and telephone. Requires use of the telephone. Requires hearing and eye sight in normal acuity range. Requires ability to work quickly under high stress with patients who are irritable or confused. CREDENTIALS DESIRED Must have a high school diploma or equivalent education and at least one year experience in a medical setting or customer service field. Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

This is the Remote Job Patient Access Representative duties and responsibilities To excel as a Patient Access Representative, a strong candidate needs to balance a variety of duties in a fast-paced environment. Their main responsibility is to greet and assist patients, and provide exceptional customer service in person and on the phone. Some Patient Access Representative job duties include: Checking patients in and out when they arrive for medical appointments Answering the phone to address patient inquiries and scheduling appointments Documenting insurance information, personal information, payment methods and other important patient information Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties

Job Type: Regular Scheduled Hours: 40 Reports to Team Leader or Patient Access Manager. The Clinical Patient Access Specialist is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients. The Clinical Patient Access Specialist will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist is always responsible for creating a positive impression with patients, family members and other callers. Job Description: Job Title: Clinical Patient Access Specialist- Call Center (MA, LPN, or EMT Required) BENEFITS: Work from Home Opportunity after training (Equipment Provided) Paid Time Off Medical, Dental, and Vision 403b with Match Opportunity for Growth DUTIES AND RESPONSIBILITIES: Understand and uphold SEP's Mission, Vision, and Values. Comply with all applicable laws and regulations. Comply with all applicable laws and regulations. Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA. Accurate documentation in the EMR. Provide instructions and results to patients under directions of the providers. Communicates as needed with offices about any patient concerns/issues related to results. Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees Maintains an effective working relationship with team members, members of medical practice and leadership. Verifies and updates all patient demographic and insurance information. Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies. Advises patients of outstanding balances. Ensures accurate and timely distribution of patient requests. Advises patients of outstanding balances. Ensures accurate and timely distribution of patient requests Works with central billing office and physicians/clinicians as needed in a timely manner on all requests. Other duties and responsibilities as assigned. EDUCATION: Minimum: Active certification or license of LPN, CMA, RMA, EMT. YEARS OF EXPERIENCE: Minimum: One year of experience in area of certification in a clinical setting. LICENSES AND CERTIFICATIONS: An approved credential such as LPN, CMA, RMA, EMT. FLSA Status: Non-Exempt Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other. St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.