Finance counselor work from home jobs - 195 jobs

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform. The Financial Counselor is responsible for identifying and collecting outstanding patient balances and discussing financial opportunities. Financial Counselor I; seeks to clearly explain to patients on outstanding balances and discussing payment options, while adhering to company policy. This position also collaborates closely with internal stakeholders including the Revenue Cycle Management, Contracting & Credentialing teams, Data Analytics, Payer Strategy, Financial Coordinators and Clinical teams. Location: Remote Schedule: Full time Monday - Friday 9am - 5:30pm EST Target Pay Range: starting at $26.00 Benefits: 3 Weeks PTO + 8.5 days of additional sick time + 8 paid holidays Paid parental leave 100% Employer Paid Medical, Dental, and Vision Insurance Employer Paid STD & LTD 401k $50 monthly Remote Work Stipend You can expect to: Understands and stay informed of the latest billing guidelines for Medicare, Medicaid, MCOs, commercial insurance and self-pay, along with collections rules and guidelines. Monitor unpaid balances and work with patients to help them understand amounts owed, insurance balances, payment plan options and collect payments accordingly, Handles escalated or complex patient accounts issues and discharges resolution. Identify trends and work with the Team leaders to address the root cause. Complete daily, weekly and monthly reports and conduct analysis where needed. Maintain highest confidentiality; adheres to all HIPAA guidelines and regulations. Regular and predictable attendance is required. All other duties as assigned. Qualities we're looking for: 1-year of face-to-face or over-the-phone customer service in healthcare. 1-year of billing experience. Knowledge of CPT and ICD-10 coding. Knowledgeable of billing and coding regulatory guidelines. Ability to communicate effectively with all stakeholders. Consistent access to a private work environment with high-speed internet and professionally appropriate surroundings for frequent video conferencing and a workstation setup conducive to remote work needs. This is a full-time (40hrs per week) remote position. #LIRemote #zr About Bicycle Health: Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all. Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.

Job Description About Us Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of fertility clinics, we provide innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless, high-touch experience for families on their path to parenthood. Learn more at ************************** About the Role The Financial Counselor plays a vital role in supporting patients through their fertility journey by guiding them through financial processes and ensuring a clear understanding of their financial obligations. This position is ideal for individuals who are customer service-minded, detail-oriented, and thrive in a fast-paced environment. As a Financial Counselor, you will work closely with patients and a multidisciplinary team to deliver compassionate care and a seamless financial experience. We are seeking a Financial Counselor to join our dedicated team at Pinnacle Fertility - Oregon. This is a full-time, remote position working Monday through Friday from 8:00 AM-5:00 PM Pacific Standard Time (PST). Key Responsibilities Maintain patient accounts by updating personal, financial, and insurance details. Monitor and manage billing and coding processes, ensuring accurate claim submissions, and compliance with regulations Obtain and enter referrals, authorizations, and predeterminations. Verify benefits/eligibility and determine procedure deposits. Review financial history, collect balances, and escalate unresolved issues. Submit daily charge entries for processing. Obtain waivers for patients without proper benefits or authorization Review loan programs with patients lacking insurance benefits. Serve as a liaison to resolve billing issues with the billing team. Collaborate with the clinical team to communicate accurate financial obligations. Assist with additional administrative tasks and projects as needed. Position Requirements Education & Experience: High school diploma required. 1-3 years of experience in a patient-facing front desk, insurance verification, or customer service. Minimum of 1 year of experience working in a fully remote capacity. Skills: Expertise in financial counseling, billing, coding, and insurance. Proficient in claims, authorizations, and collections, Strong multitasking, communication, and organizational skills. Ability to discuss financial matters clearly and empathetically. Flexibility: Must be able to work regular hours aligned with Pacific Standard Time (PST). Compensation & Benefits: Hourly Rate: $19.00 - $28.00 per hour (Final offer based on experience, skills, and qualifications). Benefits: Comprehensive healthcare, dental, vision, and life insurance. Additional perks include generous paid time off (PTO), paid holidays, and a retirement savings program. Detailed information on salary and benefits will be discussed during the interview process. Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Job Description Financial Wellness Expert - Wright-Patt Credit Union Locations Schedule: Full-Time, 40 hours/week Pay: $20.35/hour Benefits Eligible: Yes How Do I Know If I Should Apply? Searching for a career can feel overwhelming - we're here to be transparent and supportive. If the qualifications and responsibilities below align with your experience, interests, and career goals, we encourage you to apply. We look forward to meeting you. Our Commitment to Inclusion GreenPath Financial Wellness believes a strong organization is built on diverse perspectives and lived experiences. We are committed to fostering an inclusive environment where employees feel comfortable bringing their whole, authentic selves to work. We strongly encourage candidates from all backgrounds to apply, including people of color, LGBTQIA+ individuals, veterans, adults of all ages, people with disabilities, and individuals from a wide range of socioeconomic backgrounds. Your voice matters, and it helps us better serve the people and communities we support. About the Role As a Financial Wellness Expert, you will provide compassionate, non-judgmental financial counseling services to Wright-Patt Credit Union members both in person and remotely. You'll work splitting time between the local credit union locations. This role is ideal for individuals who are passionate about personal finance, enjoy helping others navigate challenging financial situations, and are motivated by continuous learning and professional development. What You'll Do Provide financial counseling services in person at Wright-Patt Credit Union locations and remotely via phone Deliver exceptional customer service through phone, email, and chat Conduct inbound and outbound calls related to GreenPath services Gather, review, and analyze client financial information, including credit reports and credit scores Develop customized action plans and provide educational resources on budgeting, credit, money management, and housing Discuss program options and fees when appropriate, clearly demonstrating value to clients Perform housing-related counseling services, including: Pre-purchase counseling Foreclosure prevention Rental counseling Post-loan modification coaching Reverse mortgage counseling Maintain accurate documentation and strict confidentiality of client information Participate in ongoing training, certification maintenance, and professional development Collaborate with colleagues across the organization to support teamwork and service excellence Adhere to GreenPath and Wright-Patt Credit Union standards, ethics, and business-casual dress code Perform additional duties as assigned What You'll Experience Meaningful, one-on-one conversations focused on real financial challenges such as credit card debt, mortgage delinquency, and collections The opportunity to make a measurable impact - GreenPath helped Wright-Patt Credit Union members pay off over $10 million in debt in the last eight years A supportive team environment with shared values and a mission-driven culture Required Qualifications Ability to work in person at multiple local locations Valid driver's license and ability to travel weekly to Wright-Patt Credit Union locations (driving is an essential function) Ability to type at least 40 words per minute with 80% accuracy Strong communication, customer service, and organizational skills Ability to maintain confidentiality and professionalism at all times Ability to sit for extended periods and operate standard office equipment Preferred Qualifications Fluency in both Spanish and English (preferred, not required) Interest in personal finance, financial education, or counseling Willingness to obtain: HUD Certification - Learn about The HUD Exam National Foundation for Credit Counseling (NFCC) Certification Certifications are not required to apply but must be obtained during training to continue in the role. Training & Schedule Initial Training: Approximately 4 weeks Training is structured in modules throughout your first year to support skill development and long-term success Regular Schedule: Monday-Friday, 9:00 AM-6:00 PM. This role follows a consistent weekly office rotation, working from a different Wright-Patt Credit Union location each day; locations remain the same from week to week. Saturday work is required as part of a department-wide rotation and occurs approximately once per quarter Remote Work Requirements Internet Hard-wired internet connection (ethernet required) Minimum speeds: 200 Mbps (single-person household) 400 Mbps (two or more people) Workspace & Security Private room with a closing door Security camera in addition to computer setup Caregiving Remote work is not a substitute for childcare or elder care You must not be the primary caregiver during working hours About GreenPath Financial Wellness & Wright-Patt Credit Union GreenPath Financial Wellness is a national nonprofit with over 60 years of experience helping people navigate financial challenges such as debt, foreclosure, bankruptcy, and credit concerns. We partner closely with Wright-Patt Credit Union, a member-owned, not-for-profit financial institution serving more than 500,000 members. Together, we support individuals and families on their journey toward financial stability and confidence. Get to Know GreenPath Get to know Wright-Patt Credit Union Benefits & Perks Competitive pay and mileage reimbursement Medical, Dental, and Vision insurance options Paid company holidays plus accrued PTO Additional Preventative Care Time Off 403(b) retirement plan with a 5% employer contribution after one year Eligibility for Public Service Loan Forgiveness (PSLF) Paid parental benefits Up to $2,500/year in tuition reimbursement Access to internal professional development programs 50% tuition discount through Cleary College GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship. Monday through Friday 9am - 6pm EST and Saturday rotation occurs approximately once per quarter. 40 Hours Per Week

Planned Parenthood North Central States Iowa, Minnesota, Nebraska, North Dakota, South Dakota Financial Counselor - Remote within MN Pay: $23.50-$28 per hour (experience will be compensated) Schedule: Full-time, 40 hours per week Shift times: Flexible between 7am - 6pm, Monday - Friday. Optional Saturday hours. Location: Remote Job type: Non-Exempt Travel: Infrequent travel within region for outreach events Union Membership: This position is represented by SEIU. Questions? Contact **************. Benefits and Perks: We offer a comprehensive benefits package, including: Medical, Dental & Vision Insurance with equity-based premium tiers NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations) Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more! HealthiestYou - Virtual Care for employees outside of NICE Healthcare's network. (ND and SD) Proximal Health - Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services Employee Assistance Program Continued Education Reimbursement: up to $500 per year & 2 paid CEU days. Flex Spending Account Life Insurance Eligibility for Federal Student Loan Forgiveness Paid time off: PTO starting at .05769 accrual rate per hour worked. 8 hours volunteer paid time off annually. 8 paid federal holidays & 2 paid floating holidays. Retirement: 403(b) with employer match, 50% for the first 6% deferred 8 weeks Paid Parental Leave Pet Insurance Bereavement Leave Earned Extended Leave Free subscription to Headspace App Time off to vote. Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more. We also offer: Start date flexibility. Travel reimbursement. Scheduling flexibility. Minimum Qualifications: Minimum of one year of health insurance billing and/or health insurance collection experience. Knowledge of government programs such as Medicaid and PMAPs. Must have self-initiative, as well as exceptional social skills and emotional intelligence in order to support patients with a variety of needs and the ability to effectively communicate with staff. Must exhibit compassion and patience for all people and pays great attention to detail Desired Qualifications Bilingual Your Day-to-Day Responsibilities: Assist patients and community members with insurance applications through MNsure. Communicate with MNsure, MN Department of Human Services, and counties' health and human services departments with and on behalf of applicants and enrollees. Review Medicaid and MNsure requirements and process applications to the program as necessary. Assist with funding for other service needs, such as complex gynecology and HIV prevention as directed. Work in collaboration with the health center staff to obtain any additional clinical documentation requested from insurance carriers. Clearly document all communications and contacts with insurance carriers, funding agencies, patients and staff. Be available to speak with patients by phone (and occasionally face-to-face) to help them understand procedure costs and financial responsibilities. Provide excellent customer service by resolving concerns and responding to inquiries in a professional and engaging manner. Coordinate services provided to patients according to policies and procedures. Screen patients for eligibility for other potential funding sources when a patient is not able to meet their liability related to their service. Assist patients with third-party insurance questions as needed. Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. Maintain daily focus on attaining productivity standards and recommend new approaches for enhancing performance and productivity when appropriate. Record and maintain complete documentation of activities performed on account while in-house. Advise self-pay patients of their medical care options for future follow-up care. Participate in data gathering for financial reporting. Work closely with management daily in regard to patient status changes (whether this includes patient type, insurance notification, or insurance coverage). Maintain patient confidentiality at all times. Committed to collaborating in a diverse organization through equitable practices and an inclusive culture. Perform other duties as needed/required. About Us: At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That's why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission. When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom. Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set. *Any job offer will be contingent upon the results of a background investigation.*

The Financial Counselor serves as a patient advocate by delivering clear and accurate information about a patient's financial obligations in relation to their oncology visits and/or treatment. This position requires a strong knowledge of social work and advanced understanding of managed care processes to help the patients navigate their financial obligations. The Financial Counselor will work directly with uninsured and underinsured patients (sometimes face to face) to provide guidance and coordination to seek financial resources available. In addition, they will work with patients to understand their current insurance benefits, as well as guide them to other resources such as patient assistance agencies that aid patients with substantiated financial needs. This position will work closely with the intake center and managed care coordinator staff. The position will also work closely with social workers in the clinics and serve as a member of the patients' overall care process. Function/Duties of Position Financial Counseling Guide patients and their families in both English and Spanish through the financial process by working directly with them to understand the financial obligations related to their care. Work directly with uninsured or underinsured patients both in person and over the phone to provide guidance and coordination to seek financial resources available prior to scheduling in both English and Spanish. Discuss application process with patients and assists to transfer to OHSU Registration or Patient Financial Services as appropriate. Research other patient assistance programs to assist with costs of care. Assist with questions about billing policies, billing statements, and denial/appeals. Help with understanding insurance benefits and obligations. Assistance with completing important paperwork for patient assistance programs, if applicable. Guidance through the appeals process if denial of coverage occurs. Review accounts for potential financial assistance candidates. Coordinates with other applicable staff within Patient Financial Services for uninsured patients who may be eligible for Medicaid or other funding. Patient Services Using various social work techniques, screens patient's financial needs from a psycho/social aspect and determines current/anticipated impact and concern. Works directly with patients and family in both English and Spanish to provide information related to financial expectations. Delivers this information with compassion. Advocates on behalf of patients to care team to determine visits and treatment based on the patient's financial situation. Facilitates the coordination of follow up on requested financial assistance and/or other resources. Works closely with social workers in clinic and clinical team to present update on patient's financial situation. At all times must exemplify high quality customer service in both English and Spanish to both external customers as well as internal customers that meet or exceed the service standards set by OHSU. Other duties as assigned. Required Qualifications Bachelor's degree in Social Work, Education or a related field. Three years of experience which shows a knowledge of casework methods and techniques. Knowledge, Skills, and Abilities knowledge of medical and insurance terminology and Medicaid/Medicare. Knowledge of the implications of the effect of illness, injury and/or disability on patients and their families. In depth knowledge of insurance requirements needed, forms, and understanding of out of network payers, secondary networks, non-local, national insurances. Strong written and verbal communication skills to communicate with patients, caregivers, insurance plan representatives, and hospital leadership. Certificate of successful completion in Spanish language, issued by OHSU Translation and Interpreter Services Department's current process. Preferred Qualifications Master's degree in Social Work or related field. In depth knowledge of financial counseling process and patient financial assistance program qualification. Two years of social service work experience providing supportive counseling to clients. Additional Details Remote work. Occasional meetings in OHSU clinic locations. Monday - Friday, day shift hours, variable between 7:30am - 5:30pm depending on department needs. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Vacation - up to 200 hours per year dependent on length of service. Sick Leave - up to 96 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Financial Counselor serves as a patient advocate by delivering clear and accurate information about a patient's financial obligations in relation to their oncology visits and/or treatment. This position requires a strong knowledge of social work and advanced understanding of managed care processes to help the patients navigate their financial obligations. The Financial Counselor will work directly with uninsured and underinsured patients (sometimes face to face) to provide guidance and coordination to seek financial resources available. In addition, they will work with patients to understand their current insurance benefits, as well as guide them to other resources such as patient assistance agencies that aid patients with substantiated financial needs. This position will work closely with the intake center and managed care coordinator staff. The position will also work closely with social workers in the clinics and serve as a member of the patients' overall care process. Function/Duties of Position Financial Counseling * Guide patients and their families in both English and Spanish through the financial process by working directly with them to understand the financial obligations related to their care. * Work directly with uninsured or underinsured patients both in person and over the phone to provide guidance and coordination to seek financial resources available prior to scheduling in both English and Spanish. * Discuss application process with patients and assists to transfer to OHSU Registration or Patient Financial Services as appropriate. * Research other patient assistance programs to assist with costs of care. * Assist with questions about billing policies, billing statements, and denial/appeals. * Help with understanding insurance benefits and obligations. * Assistance with completing important paperwork for patient assistance programs, if applicable. * Guidance through the appeals process if denial of coverage occurs. * Review accounts for potential financial assistance candidates. * Coordinates with other applicable staff within Patient Financial Services for uninsured patients who may be eligible for Medicaid or other funding. Patient Services * Using various social work techniques, screens patient's financial needs from a psycho/social aspect and determines current/anticipated impact and concern. * Works directly with patients and family in both English and Spanish to provide information related to financial expectations. Delivers this information with compassion. * Advocates on behalf of patients to care team to determine visits and treatment based on the patient's financial situation. * Facilitates the coordination of follow up on requested financial assistance and/or other resources. * Works closely with social workers in clinic and clinical team to present update on patient's financial situation. * At all times must exemplify high quality customer service in both English and Spanish to both external customers as well as internal customers that meet or exceed the service standards set by OHSU. * Other duties as assigned. Required Qualifications * Bachelor's degree in Social Work, Education or a related field. * Three years of experience which shows a knowledge of casework methods and techniques. Knowledge, Skills, and Abilities * knowledge of medical and insurance terminology and Medicaid/Medicare. * Knowledge of the implications of the effect of illness, injury and/or disability on patients and their families. * In depth knowledge of insurance requirements needed, forms, and understanding of out of network payers, secondary networks, non-local, national insurances. * Strong written and verbal communication skills to communicate with patients, caregivers, insurance plan representatives, and hospital leadership. * Certificate of successful completion in Spanish language, issued by OHSU Translation and Interpreter Services Department's current process. Preferred Qualifications * Master's degree in Social Work or related field. * In depth knowledge of financial counseling process and patient financial assistance program qualification. * Two years of social service work experience providing supportive counseling to clients. Additional Details Remote work. Occasional meetings in OHSU clinic locations.Monday - Friday, day shift hours, variable between 7:30am - 5:30pm depending on department needs. Benefits * Healthcare for full-time employees covered 100% and 88% for dependents. * $50K of term life insurance provided at no cost to the employee. * Two separate above market pension plans to choose from. * Vacation - up to 200 hours per year dependent on length of service. * Sick Leave - up to 96 hours per year. * 9 paid holidays per year. * Substantial Tri-Met and C-Tran discounts. * Employee Assistance Program. * Childcare service discounts. * Tuition reimbursement. * Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase is leading the expansion of digital currency into the financial mainstream. We are building a world-class legal team to support Coinbase and its affiliates as we continue to grow the company in the U.S. and internationally. You will be working in a cutting edge and fast paced environment, where disruptive technologies and unconventional thinking are the norm. Given the nascent state of the law, novel legal guidance is needed! We are looking for a highly motivated, entrepreneurial, and experienced product counsel to join our product legal team as Counsel, Financial Services & Loyalty. You'll be embedded with Coinbase product teams, and collaborate closely with product managers, engineers, UI/UX, and cross-department colleagues including privacy, regulatory and international counsel, Compliance and Finance. You'll take a thought leadership role in advising our Product teams on specific aspects of product development and implementation. What you'll be doing (ie. job duties): Join and contribute to a best-in-class crypto product legal team, embedded with the Financial Services & Loyalty team within our Consumer business. Integrate into the day-to-day operations of Coinbase Product, providing legal, business and strategic advice. Look around corners and creatively solve problems for the business as they plan, build, and execute on their product roadmap. Provide full product life-cycle counseling, from ideation and development to launch, operation and sunset. Ensure product compliance with applicable U.S. and international laws and regulations, in close collaboration with colleagues in Legal and the Compliance team. Identify issues that may fall outside your expertise, driving resolution by partnering with other members of the Coinbase legal team and with outside counsel. Work cross-departmentally, including with stakeholders such as Compliance, Communications, Finance, Tax, Security, Enterprise Risk Management, Data, Analytics, and Corporate Development. Respond promptly to a wide range of complex legal requests and coordinate closely with Legal department colleagues to ensure the swift delivery of smart, practical advice. Operate in a fast paced, demanding environment and pivot quickly to meet leadership's needs. Recognize priority initiatives and effectively manage your clients and your advice to scale your advice and provide the right level of guidance for request at hand. What we look for in you (ie. job requirements): Currently licensed in a U.S. state. J.D. or equivalent with 5+ years of legal experience, preferably with in-house experience with a consumer financial services business, a fintech or crypto/blockchain company. You have experience counseling product and engineering teams in connection with launching regulated financial / banking products and services in the fintech space, and have a clear understanding of the legal underpinnings supporting these products. You have a solid grasp of consumer financial services regulations and governmental agencies (Reg E, BSA, State MTLs, SEC, CFTC, FDIC, FinCEN, etc.), as well as familiarity with consumer services and internet regulations and agencies (UDAP/UDAAP, CDA 230, Privacy/GDPR) You are well-versed in Anti Money Laundering (AML)/Know-your-customer (KYC) requirements, and regulated e-money and money transmission obligations under banking laws. You have proven problem-solving, communication and interpersonal skills. You exercise excellent legal judgment with analytic rigor, prudential risk assessment, and a balance of realizable creativity and pragmatism. You are comfortable with risk-adjusted thinking, and can understand when interpretive flexibility is warranted. You are team-oriented and collaborative, you bring cross-departmental colleagues to the table, and build your practice to enable your clients to successfully build and launch crypto products at Coinbase. Job #: P75737 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:$183,855-$216,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Compensation Range: Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Perform other duties as assigned. Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS). What We Offer In addition to competitive compensation and a comprehensive benefits package - including medical, dental, vision, 403b with match, paid holidays, and PTO - National University supports the professional growth of our team members through free education benefits and other growth opportunities. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. What You'll Do As Counsel, Corporate Finance at Lambda, you will perform a broad range of corporate finance and debt-related legal work. You'll be a legal partner to Corporate Development, FP&A and Treasury for designing, negotiating and administering Lambda's corporate finance strategy and debt stack across our business, which in turn allows Lambda to rapidly expand its AI data center footprint and GPU server fleet to meet growing demand. You'll also collaborate with our Data Center and Commercial teams where data center and/or customer arrangements intersect with financing. You will report to Lambda's Associate General Counsel, Strategic Finance and Partnerships. * Finance Strategy & Transactions: * Manage legal workstreams for credit facilities and other complex financing structures, including secured and unsecured term loans and revolvers, equipment financing/leases, asset-backed loans, and project/data center financings. * Draft, review, and negotiate documents (e.g., term sheets, credit agreements, guarantees, security agreements, intercreditor/subordination agreements, commitment letters, fee letters, and amendments/waivers). * Coordinate with internal stakeholders (Treasury, FP&A, Corporate Development, Accounting, Tax, Executive team and others) and manage outside counsel to drive efficiently to signing and close. * Debt Administration & Compliance: * In collaboration with crossfunctional partners, build and own a lender deliverables and compliance calendar; prepare and/or review periodic compliance certificates, officer's certificates and required information packages. * Oversee lien-perfection and collateral matters (UCC filings and searches, IP security agreements, deposit account control agreements, securities account control agreements, landlord waivers, collateral coverage schedules). * Support intercompany guarantees and collateral arrangements, including cross‑border considerations. * Process Improvement: Monitor legal and market developments affecting leveraged finance, secured transactions, and project/equipment finance; create playbooks, templates, trackers, and closing checklists; implement legal-tech and automation to streamline financing processes, covenant monitoring, and data room hygiene. * As‑Needed Legal Support: Collaborate on related corporate, finance, data center infrastructure or tax matters that intersect with debt financing; pitch in on special projects as priorities evolve. You * JD from an accredited law school and admission to practice in at least one U.S. jurisdiction (California bar preferred or in-house registration). * 3-5 years of combined law firm and/or in‑house experience with demonstrated strength in supporting complex debt transactions, leveraged finance and secured transactions. * Experience coordinating multi‑stakeholder closings and running diligence processes. * Exceptional drafting and negotiation skills, with an ability to balance legal risk against business and commercial objectives. * Strong interpersonal and communication skills; adept at collaborating with stakeholders at all levels. * Proactive mindset, meticulous attention to detail, and ability to manage competing priorities in a fast-paced environment. Nice to Have * Asset‑based lending and equipment financing exposure, ideally in AI infrastructure, digital or cloud infrastructure, or capital‑intensive tech. * Project finance and data center experience (including leases, colocation, and collateral coordination). * Cross‑border guarantees, collateral, and intercompany financing familiarity. * Experience aligning commercial terms with financing covenants. * Experience at a late-stage private or pre-IPO company. Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda * Founded in 2012, with 500+ employees, and growing fast * Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove * We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG * Our values are publicly available: ************************* * We offer generous cash & equity compensation * Health, dental, and vision coverage for you and your dependents * Wellness and commuter stipends for select roles * 401k Plan with 2% company match (USA employees) * Flexible paid time off plan that we all actually use A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

The Financial Counselor ensures that chemotherapy (specialty group) and other infusions/radiation therapy/radiology/ surgical services meet medical necessity and appropriateness per insurance medical policies/ FDA/NCCN guidelines. Initiates and coordinates pre-certifications/prior-authorizations per payer guidelines prior to services being rendered. The Financial Counselor counsels patients regarding their financial responsibility for treatment, educates and initiates enrollment in third party assistance programs that reduce patients' out-of-pocket expenses. Initiates enrollment in the Baptist Financial Assistance Program for self-pay patients and serves as a liaison between the patient and the Patient Assistance Team. Collects deductibles, co-insurance and prior balances and initiates payment plans. Performs other duties as assigned. Responsibilities Obtain and review treatment/therapy plan orders for medical necessity and appropriateness according to insurance medical policy/FDA/NCCN guidelines and requirements. Research insurance company medical policies, medical literature, and compendiums to determine eligibility for services. Utilize multiple healthcare websites Review patient medical records and identify necessary information for pre-certification for confirmation of medical necessity Responsible for tracking, obtaining, and extending authorizations from various carriers in a timely manner Meet with new patients to provide patient-specific education on their insurance benefits and estimated out-of-pocket expenses for their prescribed therapy prior to treatment initiation Works with patients and caregivers to collect deductibles and co-pays and set up payment plans. Obtains necessary consent forms and financial documents from patients and providers to initiate applications for copay assistance and PAP drug programs Assists self-pay patients with initiating applications for the Baptist Financial Assistance Program. Works closely with physicians and clinic staff to promote positive patient outcomes and timely treatment Understands and complies with regulatory requirements by specific insurance companies and facilitates compliance by maintaining awareness of guidelines and ensuring compliance through communication and documentation to appropriate staff. Performs other duties as assigned. Requirements, Preferences and Experience Education Preferred: Associates degree or 2 years of college level courses. Minimum: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Experience Preferred: 5 years of business experience in a healthcare environment. Front-end collections experience desired. Minimum: 3 years of business related office experience with 1 of those years being healthcare related experience. Licensure, Registration, Certification Preferred: CHAA Special Skills Preferred: Knowledge of oncology pre-certification requirements and guidelines. Minimum: Ability to read and understand medical policies, compendiums, LCDs, and FDA guidelines. Must be able to multi-task and be flexible. Basic computer skills, ability to perform basic math computation, type 25 words per minute, and problem solving skills. Dealing with confrontational issues and high stress situations with patients, family, and physicians.

Bilingual Patient Financial Counselor Patient Access Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Bilingual Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center's programs and services, educating about health insurance, and answering patient billing questions Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Subject Matter Expert in Registration and Financial Counseling. Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations. Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs. Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided. Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance. Maintains an understanding and remains current with the health center's Sliding Fee Scale and Financial Hardship Program. Calculate and provide “Good Faith Estimates” to patients for services provided by the health center. Add and term coverage properly, ensuring that billing is initiated when appropriate. Maintains departmental and/or individual work queues and reports as required. Conducts Financial Counseling appointments on assigned days in clinic. Answers calls received in the Financial Counseling call queue and assists patients with their needs. Explains/answers patient billing inquiries and interprets statement data to resolve accounts. Documents patient account notes for all interactions/transactions. Maintains productivity and quality standards set forth by the department. Performs special assignments and other work, on an as-needed basis. Education and/or Experience: Fluent in both English and Spanish required Bachelor's degree preferred but not required. 1-4 years' experience in registration and financial counseling required. Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required. Indiana Navigator license and Certified Application Counselor (CAC) required or obtained within 90 days of hiring. *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. Office setting, with sustained use of a computer. The noise level in the work environment is minimal to moderate. Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. FLSA Status: Hourly Full-time, Non-Exempt Leader: Financial Counseling Manager Salary: $22.82 hourly Benefits: 150 hours of PTO in the first year followed by 195 hours per year moving forward. 12 paid holidays Medical coverage options include a PPO plan or a HDHP. Dental & Vision plans Health Saving Account or Flexible Spending Account Dependent Care Flexible Spending Account Employee Assistance Program 403b Retirement Account with 5% matching and 100% vesting after 90 days Life Insurance @ 2 times the annual salary Voluntary Life Insurance Plan including spouse and child coverage options Short- & Long-Term Disability Plans Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges Professional Development Opportunities Tuition Assistance Annual performance review that includes an annual performance-based salary increase Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at ******************************** This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189728

Reproductive Medicine Associates of Michigan (RMA of Michigan) is seeking a dedicated and empathetic Fertility Financial Counselor to join our team. In this pivotal role, you will guide patients through the financial aspects of their fertility journey, ensuring they feel supported and informed every step of the way. Since 2006, RMA of Michigan has been a trusted leader in fertility care, helping bring over 5,000 babies into the world. Our commitment to personalized treatment plans, advanced reproductive technologies, and compassionate care has made us a beacon of hope for families across Michigan and beyond. This is a remote position; however, candidates must reside in or near the Detroit Metro Area to allow for occasional in-person meetings or training. Key Responsibilities Patient Guidance: Provide clear and compassionate explanations of insurance coverage, treatment costs, and financial options to patients. Financial Management: Prepare and review treatment quotes and IVF cost packages with accuracy and transparency. Insurance Verification: Verify insurance eligibility, copays, deductibles, and coverage details. Payment Collection: Collect payments for fertility services and manage patient financial accounts. Team Collaboration: Work closely with billing, coding, and clinical teams to ensure seamless coordination and accurate information. Qualifications 2-4 years of experience in a medical business office or similar setting. 2-4 years of direct customer service experience, ideally in a healthcare environment. Strong knowledge of healthcare billing, insurance benefits, and payer remittance advice. Exceptional communication skills and a commitment to delivering excellent patient service. Experience in fertility, OB/GYN, dermatology, or plastic surgery is a plus. Why Join RMA of Michigan? Competitive Compensation: We offer a competitive salary and benefits package. Work-Life Balance: Enjoy generous paid time off to support your personal and professional life. Retirement Planning: Benefit from a 401(k) plan with employer match. Impactful Work: Be part of a team that makes a real difference in people's lives by helping them achieve their dreams of parenthood. If you're passionate about helping individuals navigate the financial aspects of fertility care and want to be part of a collaborative, patient-centered team, we invite you to apply. For more information about our clinic and services, please visit our website: *************

Financial Wellness Expert - Wright-Patt Credit Union Locations Location: Wright-Patt Credit Union locations - Columbus, OH Schedule: Full-Time, 40 hours/week Pay: $20.35/hour Start Date: March 30th Benefits Eligible: Yes How Do I Know If I Should Apply? Searching for a career can feel overwhelming - we're here to be transparent and supportive. If the qualifications and responsibilities below align with your experience, interests, and career goals, we encourage you to apply. We look forward to meeting you. Our Commitment to Inclusion GreenPath Financial Wellness believes a strong organization is built on diverse perspectives and lived experiences. We are committed to fostering an inclusive environment where employees feel comfortable bringing their whole, authentic selves to work. We strongly encourage candidates from all backgrounds to apply, including people of color, LGBTQIA+ individuals, veterans, adults of all ages, people with disabilities, and individuals from a wide range of socioeconomic backgrounds. Your voice matters, and it helps us better serve the people and communities we support. About the Role As a Financial Wellness Expert , you will provide compassionate, non-judgmental financial counseling services to Wright-Patt Credit Union members both in person and remotely . You'll work splitting time between the local credit union locations. This role is ideal for individuals who are passionate about personal finance, enjoy helping others navigate challenging financial situations, and are motivated by continuous learning and professional development. What You'll Do Provide financial counseling services in person at Wright-Patt Credit Union locations and remotely via phone Deliver exceptional customer service through phone, email, and chat Conduct inbound and outbound calls related to GreenPath services Gather, review, and analyze client financial information, including credit reports and credit scores Develop customized action plans and provide educational resources on budgeting, credit, money management, and housing Discuss program options and fees when appropriate, clearly demonstrating value to clients Perform housing-related counseling services, including: Pre-purchase counseling Foreclosure prevention Rental counseling Post-loan modification coaching Reverse mortgage counseling Maintain accurate documentation and strict confidentiality of client information Participate in ongoing training, certification maintenance, and professional development Collaborate with colleagues across the organization to support teamwork and service excellence Adhere to GreenPath and Wright-Patt Credit Union standards, ethics, and business-casual dress code Perform additional duties as assigned What You'll Experience Meaningful, one-on-one conversations focused on real financial challenges such as credit card debt, mortgage delinquency, and collections The opportunity to make a measurable impact - GreenPath helped Wright-Patt Credit Union members pay off over $10 million in debt in the last eight years A supportive team environment with shared values and a mission-driven culture Required Qualifications Ability to work in person at multiple local locations Valid driver's license and ability to travel weekly to Wright-Patt Credit Union locations (driving is an essential function) Ability to type at least 40 words per minute with 80% accuracy Strong communication, customer service, and organizational skills Ability to maintain confidentiality and professionalism at all times Ability to sit for extended periods and operate standard office equipment Preferred Qualifications Fluency in both Spanish and English (preferred, not required) Interest in personal finance, financial education, or counseling Willingness to obtain: HUD Certification - Learn about The HUD Exam National Foundation for Credit Counseling (NFCC) Certification Certifications are not required to apply but must be obtained during training to continue in the role. Training & Schedule Initial Training: Approximately 4 weeks Training is structured in modules throughout your first year to support skill development and long-term success Regular Schedule: Monday-Friday, 9:00 AM-6:00 PM . This role follows a consistent weekly office rotation, working from a different Wright-Patt Credit Union location each day; locations remain the same from week to week. Saturday work is required as part of a department-wide rotation and occurs approximately once per quarter Remote Work Requirements Internet Hard-wired internet connection (ethernet required) Minimum speeds: 200 Mbps (single-person household) 400 Mbps (two or more people) Workspace & Security Private room with a closing door Security camera in addition to computer setup Caregiving Remote work is not a substitute for childcare or elder care You must not be the primary caregiver during working hours About GreenPath Financial Wellness & Wright-Patt Credit Union GreenPath Financial Wellness is a national nonprofit with over 60 years of experience helping people navigate financial challenges such as debt, foreclosure, bankruptcy, and credit concerns. We partner closely with Wright-Patt Credit Union, a member-owned, not-for-profit financial institution serving more than 500,000 members. Together, we support individuals and families on their journey toward financial stability and confidence. Get to Know GreenPath Get to know Wright-Patt Credit Union Benefits & Perks Competitive pay and mileage reimbursement Medical, Dental, and Vision insurance options Paid company holidays plus accrued PTO Additional Preventative Care Time Off 403(b) retirement plan with a 5% employer contribution after one year Eligibility for Public Service Loan Forgiveness (PSLF) Paid parental benefits Up to $2,500/year in tuition reimbursement Access to internal professional development programs 50% tuition discount through Cleary College GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

Financial Wellness Expert - Wright-Patt Credit Union Locations Location: Wright-Patt Credit Union locations - Columbus, OH Schedule: Full-Time, 40 hours/week Pay: $20.35/hour Start Date: March 30th Benefits Eligible: Yes How Do I Know If I Should Apply? Searching for a career can feel overwhelming - we're here to be transparent and supportive. If the qualifications and responsibilities below align with your experience, interests, and career goals, we encourage you to apply. We look forward to meeting you. Our Commitment to Inclusion GreenPath Financial Wellness believes a strong organization is built on diverse perspectives and lived experiences. We are committed to fostering an inclusive environment where employees feel comfortable bringing their whole, authentic selves to work. We strongly encourage candidates from all backgrounds to apply, including people of color, LGBTQIA+ individuals, veterans, adults of all ages, people with disabilities, and individuals from a wide range of socioeconomic backgrounds. Your voice matters, and it helps us better serve the people and communities we support. About the Role As a Financial Wellness Expert , you will provide compassionate, non-judgmental financial counseling services to Wright-Patt Credit Union members both in person and remotely . You'll work splitting time between the local credit union locations. This role is ideal for individuals who are passionate about personal finance, enjoy helping others navigate challenging financial situations, and are motivated by continuous learning and professional development. What You'll Do Provide financial counseling services in person at Wright-Patt Credit Union locations and remotely via phone Deliver exceptional customer service through phone, email, and chat Conduct inbound and outbound calls related to GreenPath services Gather, review, and analyze client financial information, including credit reports and credit scores Develop customized action plans and provide educational resources on budgeting, credit, money management, and housing Discuss program options and fees when appropriate, clearly demonstrating value to clients Perform housing-related counseling services, including: Pre-purchase counseling Foreclosure prevention Rental counseling Post-loan modification coaching Reverse mortgage counseling Maintain accurate documentation and strict confidentiality of client information Participate in ongoing training, certification maintenance, and professional development Collaborate with colleagues across the organization to support teamwork and service excellence Adhere to GreenPath and Wright-Patt Credit Union standards, ethics, and business-casual dress code Perform additional duties as assigned What You'll Experience Meaningful, one-on-one conversations focused on real financial challenges such as credit card debt, mortgage delinquency, and collections The opportunity to make a measurable impact - GreenPath helped Wright-Patt Credit Union members pay off over $10 million in debt in the last eight years A supportive team environment with shared values and a mission-driven culture Required Qualifications Ability to work in person at multiple local locations Valid driver's license and ability to travel weekly to Wright-Patt Credit Union locations (driving is an essential function) Ability to type at least 40 words per minute with 80% accuracy Strong communication, customer service, and organizational skills Ability to maintain confidentiality and professionalism at all times Ability to sit for extended periods and operate standard office equipment Preferred Qualifications Fluency in both Spanish and English (preferred, not required) Interest in personal finance, financial education, or counseling Willingness to obtain: HUD Certification - Learn about The HUD Exam National Foundation for Credit Counseling (NFCC) Certification Certifications are not required to apply but must be obtained during training to continue in the role. Training & Schedule Initial Training: Approximately 4 weeks Training is structured in modules throughout your first year to support skill development and long-term success Regular Schedule: Monday-Friday, 9:00 AM-6:00 PM . This role follows a consistent weekly office rotation, working from a different Wright-Patt Credit Union location each day; locations remain the same from week to week. Saturday work is required as part of a department-wide rotation and occurs approximately once per quarter Remote Work Requirements Internet Hard-wired internet connection (ethernet required) Minimum speeds: 200 Mbps (single-person household) 400 Mbps (two or more people) Workspace & Security Private room with a closing door Security camera in addition to computer setup Caregiving Remote work is not a substitute for childcare or elder care You must not be the primary caregiver during working hours About GreenPath Financial Wellness & Wright-Patt Credit Union GreenPath Financial Wellness is a national nonprofit with over 60 years of experience helping people navigate financial challenges such as debt, foreclosure, bankruptcy, and credit concerns. We partner closely with Wright-Patt Credit Union, a member-owned, not-for-profit financial institution serving more than 500,000 members. Together, we support individuals and families on their journey toward financial stability and confidence. Get to Know GreenPath Get to know Wright-Patt Credit Union Benefits & Perks Competitive pay and mileage reimbursement Medical, Dental, and Vision insurance options Paid company holidays plus accrued PTO Additional Preventative Care Time Off 403(b) retirement plan with a 5% employer contribution after one year Eligibility for Public Service Loan Forgiveness (PSLF) Paid parental benefits Up to $2,500/year in tuition reimbursement Access to internal professional development programs 50% tuition discount through Cleary College GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

This position will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation. Provides personal financial counseling and management services directly to service members and their families. Assists service members in establishing a spending plan for extended absences. Develops and makes available informational financial materials to service members and families. Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34. Responds to requests for age-appropriate classes or seminars. Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office. Manages duty to warn situations according to Department of Defense (DoD) protocol. Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned. Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate. All other duties as assigned. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Bachelor's degree required. May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree. May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree. 5+ years of financial counseling experience. Must be a U.S. citizen and speak fluent English. If required by the contract, must be bilingual in English and Spanish. Be able to obtain a favorably adjudicated Tier 2 investigation. Must be able to pass the Congressionally Mandated Disclosures for Organizational Conflicts of Interest (OCI) process. Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC). General Job Information Title Personal Financial Counselor, Assignment Ready Counselor, PFC, FL Grade 25 Work Experience - Required Financial Counseling Work Experience - Preferred Education - Required A Combination of Education and Work Experience May Be Considered., Bachelor's Education - Preferred License and Certifications - Required AFC - Accredited Financial Counselor - EnterpriseEnterpriseEnterprise, CFP - Certified Financial Planner - EnterpriseEnterpriseEnterprise, ChFC - Chartered Financial Consultant - EnterpriseEnterpriseEnterprise, DL - Driver License, Valid In State - OtherOtherOther License and Certifications - Preferred Salary Range Salary Minimum: $64,285 Salary Maximum: $102,855 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Compensation Range: Hourly: $21.63 - $24.04 Are you someone who loves building connections, finding solutions, and making a real impact in students' success? If so, Apply Today! Our Academic and Finance Counselor role is a full-time work-from-home opportunity. As an Academic and Finance Counselor (AFC) at National University, you'll be both a guide and a problem solver, helping students balance their academic goals and financial plans with confidence. You'll provide personalized advising, interpret policies, and connect students to the right resources to help them thrive. Each day brings meaningful conversations, whether through phone, video, email, or chat, as you support students in navigating their courses, understanding financial aid, and celebrating milestones along the way. Essential Functions: Serve as a trusted guide for students explaining University policies, Financial Aid guidelines, and Title IV regulations in a clear, supportive way. Provide personalized, student-centered support to help each learner stay on track toward their goals. Manage your student caseload with care, using sound judgment and proactive communication. Manage student Accounts Receivable, including document collection, student payments, and financial aid. Monitor and facilitate voucher collection and submission for processing by the student finance team. Facilitate appropriate referrals to other departments and campus resources. Navigate multiple systems and reports to stay informed and ensure seamless student support. Communicate with students across channels, phone, email, video, and chat, offering timely, professional, and friendly service. Handle escalated student concerns effectively, turning challenges into solutions. Execute outreach and communication strategies that strengthen engagement and student success. Monitor academic progress, identify at-risk populations, and provide resolutions to assist students in successful program completion. Use coaching techniques to build strong relationships and motivate students toward graduation. Offer creative ideas and resources that boost student satisfaction, persistence, and achievement. Collaborate across departments to deliver a connected, positive student experience. Share University updates, assist with departmental initiatives, and contribute to special projects. Maintain consistent and reliable attendance to fulfill the requirements of this position. Perform other duties as assigned. Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) years of related experience in recruiting, advising, student services, retention, academic counseling, marketing, educational services, or customer service required. Experience in a fast-paced, student or customer-focused environment preferred. Background in academic advising and course enrollment within a college or university setting preferred. Experience supporting online students preferred. Experience with Financial Aid or Title IX regulations preferred. Experience interpreting and ensuring compliance with federal regulations and guidelines preferred. Experience in higher education and technology-driven environments preferred. All skills, abilities, and education will be considered in determining minimum qualifications. Competencies/Technical/Functional Skills: Solid understanding of academic and business practices in an online learning environment. Familiarity with University policies and procedures. Strong customer service mindset with a genuine desire to help students succeed. Team-oriented and collaborative, with the ability to build positive working relationships across departments. Excellent communication and active listening skills-able to adapt tone and style for different audiences, even in challenging situations. Skilled at de-escalating and resolving student concerns with professionalism and care. Self-motivated and capable of working independently with minimal supervision. Creative and logical problem solver who can think on their feet. Comfortable learning and using technology, including word processing tools, databases, internet navigation, SMS, live chat, and email systems. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, and SharePoint). Strong work ethic with flexibility, dependability, and a team-player attitude. Knows when to seek guidance or escalate issues appropriately. Strong communication and public speaking abilities. Open to feedback, coaching, and adapting to change. Able to prioritize tasks effectively in a fast-paced, dynamic environment. Develops personal goals aligned with the university's mission, vision, and objectives. Must be eligible to receive access to the National Student Loan Data System (NSLDS). What We Offer In addition to competitive compensation and a comprehensive benefits package - including medical, dental, vision, 403b with match, paid holidays, and PTO - National University supports the professional growth of our team members through free education benefits and other growth opportunities. Location: Remote, USA #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.

Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary Help patients get the care they need with patience, clarity, and compassion. As an Associate Patient Access Specialist at Hummingbird, you're the first voice patients hear when they reach out for care. Every call is a chance to make someone's day a little easier, whether you're scheduling an appointment, updating records, or helping someone log in to their MyChart account. You'll learn to navigate healthcare systems and practice empathy on every call, using your customer service skills to make each patient feel supported. You'll also work with a close-knit team that supports you and celebrates your growth. This is a starting point for a meaningful career in healthcare. You don't need medical experience; you need great communication skills, curiosity, technical aptitude, and the desire to help others, while contributing as a dependable part of the patient access team. We will teach you the rest through hands-on training, coaching, and real-time support. Responsibilities Note: This posting is for our ongoing Patient Access Specialist Talent Pool. We interview continuously and anticipate frequent openings, with start dates typically 2-6 months after your application. What You'll Do Be the first point of contact for patients calling to schedule or update appointments, ask about referrals or test results, request prescription refills, or get MyChart support. You'll spend most of your day talking with patients over the phone, supporting them through back-to-back calls in our remote call center environment. Listen carefully, ask clarifying questions, and guide patients to the right next step. Recognize when a patient needs clinical support and escalate calls that require medical guidance, urgent attention, or clinical review. Use our phone system, reference materials, and Epic (our electronic medical record system) to schedule visits, update insurance/contact details, and keep patient information accurate. Help patients use MyChart, a secure online portal, by setting up accounts, resetting passwords, and walking them through features like messaging or virtual visits. Document each call clearly and follow established workflows to keep things running smoothly. Escalate more complex questions to senior specialists or leads, knowing you have a team ready to support you. Participate in ongoing training and coaching to build consistency and accuracy in workflows. Contribute to a positive team culture where collaboration, curiosity, and kindness come first. The Details Location: Remote (U.S.-based) Schedule: Full-time or part-time, Monday-Friday; hours vary based on patient access center hours Compensation: Expected total range for the role is $17.00 to $22.00 per hour. New hires start between $17.00 and $20.00, depending on experience and internal equity. Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more Training: Paid, structured onboarding and ongoing mentorship Expectations for Focus & Presence To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn't allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule. We're a camera-ready team, and you'll need to be on-camera during training and when needed during the workday after training ends. We value connection, teamwork, and being present, which is what keeps our patients safe and our team supported. If that's what you're looking for, you'll feel at home here. If you're hoping to hold another job during the same hours, this job won't be the best match. About our Talent Pool Hummingbird is growing fast, and we interview year-round for our Associate Patient Access Specialist Talent Pool. While we're not hiring for this specific role right now, we typically add new specialists monthly, so start dates are often 2-6 months after applying. Joining the talent pool means you'll be among the first considered when opportunities open. We receive a lot of applications, so hearing back may take a little time, but we'll keep you updated, usually within a couple of weeks. You may also be invited to complete an assessment or have a brief conversation with a recruiter as part of early screening. Growth at Hummingbird This role is the first step in our Patient Access career path. Associates receive structured training and ongoing coaching to build skills in scheduling, technology, and patient communication. As you gain experience, you'll take on more complex workflows and grow into Patient Access Specialist and Senior Specialist roles, with increased independence, system expertise, and peer support. At Hummingbird, we believe good jobs should lead somewhere, and that starts here. Why You'll Love Working Here We're on a mission to make healthcare more human. At Hummingbird, that means treating every patient - and every teammate - with empathy, respect, and clarity. As an Associate, you'll be supported from day one through training, coaching, and clear workflows that help you build confidence. As you grow, so will your independence and comfort navigating calls, systems, and patient needs. Our specialists often share how much they value the balance of autonomy and trust here. You'll start with a strong foundation, and over time you'll have the chance to step into that same sense of ownership and balance as you advance. Required & Desired Skills What You'll Bring Work experience helping people, whether in retail, hospitality, customer service, or another role where patience and professionalism matter. Strong communication skills and the ability to stay calm and clear when someone is stressed. Confidence using multiple systems at once, learning new software tools quickly, and typing at least 50 WPM accurately while managing patient calls. Attention to detail and the ability to stay organized while juggling several tasks. A growth mindset and openness to feedback, eager to learn and build new skills. Curiosity about healthcare and how it all fits together behind the scenes. What Helps You Shine Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role. Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care - all skills that are essential for success on our team. Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.

Job DescriptionDescription: Strategix Management, LLC is seeking an on-call Accessibility Specialist to support Federal clients within the National Cancer Institute. The Accessibility Specialist will ensure PDF, Word, and Excel deliverables and webpage content are accessible following all Section 508 mandates are met. This is a fully remote position responsible for accessibility support for multiple government deliverables. Hours will vary per month depending on client needs (0-40 hours per month) with an average turnaround time of one week. This position is not benefit-eligible. Duties and Responsibilities Ensure accessibility compliance of websites, Microsoft applications, and digital content against WCAG 2.0/2.1/2.2 standards. Utilize a range of automated tools, screen readers, and manual testing methods to identify and document accessibility barriers. Collaborate with project reams to guide remediation efforts and ensure accessibility best practices. Develop, maintain, and execute detailed accessibility test plans and audit reports. Requirements: Required Skills Strong mastery of digital accessibility standards including WCAG 2.0/2.1/2.2, Section 508 and ADA compliance. Extensive experience with accessibility testing tools. Expertise in automated scans and manual testing techniques, including screen reader and keyboard navigation assessments. Excellent documentation, analytical, and communication skills. Qualifications At least 2 years of professional experience performing accessibility testing.

RightMove, powered by the Hospital for Special Surgery (HSS), is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. Backed by the #1 orthopedic hospital in the world, RightMove combines world-class physical therapists, proven clinical expertise, and modern technology to improve outcomes and reduce unnecessary healthcare costs. Role Overview The Patient Engagement Specialist is a frontline role responsible for connecting eligible members and referred patients to RightMove's virtual MSK care. This role serves as the first point of contact for patients and will support outreach, education, eligibility verification, and scheduling of initial clinical evaluations. As an early-stage startup, we are looking for someone who is adaptable, patient-focused, and excited to help build and refine processes while delivering excellent patient experience. This position is part-time with the potential to transition to full-time. Key Responsibilities Conduct outbound phone outreach to eligible members and referred patients Answer inbound calls and respond to patient questions about RightMove services Educate patients on available care options and next steps Verify eligibility and schedule initial evaluations Accurately document all patient interactions in CRM systems Escalate or route complex issues to appropriate internal teams Identify opportunities to improve workflows, outreach effectiveness, and patient experience Day-to-Day Make outbound calls to introduce RightMove services Support referred patients through onboarding and scheduling Provide real-time patient support via inbound calls Maintain accurate, compliant documentation Operate in accordance with HIPAA and all applicable compliance requirements Qualifications Required: High school diploma or GED (associate degree preferred) 1-3 years of experience in healthcare customer service, patient engagement, scheduling, or call center environments Strong verbal communication skills and comfort with phone-based outreach Ability to explain healthcare services clearly and compassionately Experience using CRM, scheduling, or documentation tools Strong organization, attention to detail, and ability to multitask Preferred: Experience in telehealth, digital health, MSK care, or physical therapy Familiarity with insurance eligibility and benefit navigation Bilingual (Spanish/English) a plus What Success Looks Like Patients feel informed, supported, and confident in starting care High conversion from outreach to scheduled evaluations Accurate documentation and compliant workflows Willingness to adapt, solve problems, and grow with a fast-moving startup