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Finance/sales manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Adry S. Clark Ph.D.,
Andrea Dixon Ph.D.
Finance/sales manager example skills
Below we've compiled a list of the most critical finance/sales manager skills. We ranked the top skills for finance/sales managers based on the percentage of resumes they appeared on. For example, 18.4% of finance/sales manager resumes contained customer service as a skill. Continue reading to find out what skills a finance/sales manager needs to be successful in the workplace.

15 finance/sales manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how finance/sales managers use customer service:
  • Maintained an unusually high client satisfaction through a customer service program which insisted on appropriate communication, resolution and satisfaction.
  • Challenged to direct daily operations within this automobile sales and service, ensuring customer service by leading customer bid negotiation.

2. Sales Professionals

Here's how finance/sales managers use sales professionals:
  • Recruited, developed, motivated and managed sales professionals.
  • Managed a team of 13 sales professionals for a Fortune 500 company specializing in providing financial guidance and supplemental benefits.

3. Vehicle Inventory

Here's how finance/sales managers use vehicle inventory:
  • Monitor vehicle inventory to ensure availability of stock and timely delivery of placed orders.
  • Coordinate the appropriate supply of used vehicles and ordering/acquiring vehicle inventory accordingly.

4. Dealer Track

Here's how finance/sales managers use dealer track:
  • Experience with Dealer Track, CUDL and Reynolds & Reynolds.
  • Submitted paperwork through Dealer Track to various lenders.

5. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how finance/sales managers use financial institutions:
  • Developed and maintained relationships with buyers and supervisors of over 20 major financial institutions responsible for funding automobile loans and leasing.
  • Served as liaison with financial institutions * Facilitated financial arrangements * Conducted profitability analysis * Hired, supervised and trained sales consultants

6. Annuities

Here's how finance/sales managers use annuities:
  • Licensed in PA for P&C, AD&D, and Health/Life and fixed annuities.
  • Specialized in SarSEP, Sep's, Annuities, Health and Dental small business plans.

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7. Car Inventory

Here's how finance/sales managers use car inventory:
  • Created innovative promotional marketing strategies, designed and placed advertising featuring $1.5M in used car inventory.
  • Maintain proper new car inventory, strong business relationship with all factory representatives.

8. Enterprise Sales

Here's how finance/sales managers use enterprise sales:
  • Head of Enterprise Sales (Northeast Corridor) Created Business Services from scratch.
  • Hired as first Enterprise salesperson to run all aspect of Sales.

9. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how finance/sales managers use business development:
  • Managed strategic planning and business development for $7.0 billion Strategic Grocery channel across all PepsiCo operating divisions.
  • Formulated business development strategies, partnering and relationship building tactics in the assigned international regions.

10. Sales Associates

Here's how finance/sales managers use sales associates:
  • Managed sales associates, generated leads and improved sales skills by motivating productivity level.
  • Calculate and reconcile performance to plan for 120+ sales associates delivering accurate compensation payments.

11. Sales Process

Here's how finance/sales managers use sales process:
  • Established and reinforced successful sales processes and procedures to maximize production and minimize unnecessary heat.
  • Developed new product sales processes and implemented all technology.

12. ROI

Here's how finance/sales managers use roi:
  • Created new ROI model for evaluation of affinity partnership opportunities.
  • Analyzed and communicated recommendations of promotional trade spending ROI analysis.

13. Auto Loans

Here's how finance/sales managers use auto loans:
  • Executed multiple decisions by determining whether the selected auto loan was conducive for the client as well as the company.
  • Handled all aspects of auto loan process for dealership and served as primary contact for 3rd party auto finance companies.

14. Gross Profit

Here's how finance/sales managers use gross profit:
  • Developed and implemented various programs to increase dealership visibility to the secondary market, successfully increasing gross profit for dealerships nationwide.
  • Worked directly with General Manager to facilitate and maintain consistent gross profitability.

15. CSI

CSI stands for crime scene investigator. This position is responsible for processing the evidence gathered at the scene of a crime, such as fingerprints, fibers, and any DNA found on site. Crime scene investigators only manage the extraction of evidence and are not responsible for any scientific analysis performed on the evidence.

Here's how finance/sales managers use csi:
  • Organized an operational management team working together to maximize profits by departments while maintaining/increasing CSI levels.
  • Profit Maximization Exceeding Sale Quotas Team Leadership Good CSI Customer Satisfaction Closing Sales Client Relationship Management
top-skills

What skills help Finance/Sales Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on finance/sales manager resumes?

Adry S. Clark Ph.D.Adry S. Clark Ph.D. LinkedIn profile

Director, Western Oregon University

The skills that stand out on resumes fall into two categories: 1) Skills required to do the job and 2) Skills almost all employers look for. The most important aspect of resumes is to make sure it reflects exactly what the employer needs. Study the job description, identify key skills, and have them reflected on your resume. Think about transferrable skills, not the specific roles you've had.

Most employers look for skills such as communication (written/oral), flexibility, proactivity, problem-solving, project management, and technical. Make sure to cultivate those skills in whatever role you have, and have examples that demonstrate those skills.

What soft skills should all finance/sales managers possess?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

Since sales professionals have a lot of information available to them today via customer relationship management (CRM) systems, the sales manager's "supervisory" role is less important (especially for experienced sellers). Consequently, the sales manager needs to be more of a coach and enabler of high performance. Having confidence balanced with humility allows the sales manager to engage more effectively with their salespeople.
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.

What hard/technical skills are most important for finance/sales managers?

Andrea Dixon Ph.D.

Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University

One of the growing technical skill requirements for sales managers is in the area of data analytics. Our performance and customer systems provide a myriad of data, and the role of the sales manager is to be a sense-maker of that mound of data. What are the implications for changes in strategy or behavior evident in last quarter's activity? How can the sales manager help a specific seller "see" where the data suggest new approaches?

What finance/sales manager skills would you recommend for someone trying to advance their career?

Kerri OrdersKerri Orders LinkedIn profile

Assistant Professor of Business, Aquinas College

In terms of a gap year, I recommend that international business students acquire tangible skills, relevant experience and/or certifications which will enhance their success in their desired area of interest. For example, a gap year could consist of gaining technical or digital training overseas, which would also further the students' cultural intelligence and language proficiency. These types of enriching gap year experiences will assist students to distinguish themselves in a highly competitive market. Furthermore, students should focus on broadening and maintaining their global network during a gap year in order to be ready for the job market once the gap year is concluded.

What type of skills will young finance/sales managers need?

Michael MikitkaMichael Mikitka LinkedIn profile

Executive Vice President, MHI – Material Handling Industry

Courses and internships are essential. While the required depth of knowledge may vary from one position to another, employers are generally looking for candidates with strong "people-related" skills, those who are willing to continue to learn, and those with the ability to be flexible and adapt.

By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.

As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.

As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.
Do you want to know more?
Read more about what experts have to say about finance/sales manager

List of finance/sales manager skills to add to your resume

Finance/sales manager skills

The most important skills for a finance/sales manager resume and required skills for a finance/sales manager to have include:

  • Customer Service
  • Sales Professionals
  • Vehicle Inventory
  • Dealer Track
  • Financial Institutions
  • Annuities
  • Car Inventory
  • Enterprise Sales
  • Business Development
  • Sales Associates
  • Sales Process
  • ROI
  • Auto Loans
  • Gross Profit
  • CSI
  • Sales Training
  • Financial Reports
  • DMV
  • Service Contracts
  • Financial Products
  • Aftermarket Products
  • Sales People
  • Insurance Products
  • Car Dealerships
  • Product Knowledge
  • Financial Statements
  • Sales Volume
  • PVR
  • Loan Applications
  • Car Sales
  • Product Penetration
  • Nissan
  • Sales Strategies
  • Honda
  • Toyota
  • Structuring Deals
  • Customer Complaints
  • Sales Floor
  • Inventory Control
  • Necessary Paperwork
  • Vehicle Sales
  • Revenue Forecasting
  • Sales Contracts
  • Local Regulations
  • Credit Reports
  • Chrysler
  • Pricing Strategy

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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