Finance service representative jobs in Anchorage, AK - 84 jobs
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Customer Service Representative
AA2It
Finance service representative job in Anchorage, AK
Title: Customer ServiceRepresentative Pay Rate: 25-27/HR on W2 The Customer ServiceRepresentative is responsible for providing and maintaining updated information for customers. * Perform administrative functions supporting customer service functions and sales order entries.
* Provide monthly status of open orders and follow up with customers and Production.
* Maintain record of asset delivery progress and invoicing.
* Interact with Production, Buyer and Planner for follow-up of customer orders.
* Resolve licensing issues received from customers and record in support database.
* Maintain and improve the integrity of the data in the MFGPRO database.
* Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
Kindly share your resume with answers:
Q1: How many years of exp in Customer services and how many in supporting Oil & Gas industry
Q2: For submisison; kindly share MM/DD of Birth (no year)
$33k-41k yearly est. 2d ago
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Customer Service Representative
Buyanycoin
Finance service representative job in Anchorage, AK
ONLINE CUSTOMER SERVICEREPRESENTATIVE
STARTUP SEEKING DYNAMIC, HIGHLY ORGANIZED SALES REPRESENTATIVE TO INTERFACE WITH CUSTOMERS IN AN ONLINE COMMODITIES MARKETPLACE. THE RIGHT APPLICANT WILL HAVE THREE OR MORE YEARS EXPERIENCE WITH TELEMARKETING, ONLINE RETAIL, ONLINE INVENTORY, ONLINE PRODUCT MANAGEMENT, VIRTUAL CUSTOMER HELP DESK, HAVE EXCELLENT BUSINESS MATH SKILLS, BE ABLE TO COORDINATE MULTIPLE LINES OF COMMUNICATION, BE PERSONABLE, AND QUICK TO LEARN NEW SKILLS. GOOGLE APPS, PROGRAMMING, WEB DESIGN, AND PAYMENT PROCESSING SETUP EXPERIENCE IS A PLUS. MUST BE A SELF-STARTER AND ENTHUSIASTIC. HOURS VARY BY DEMAND.
$33k-41k yearly est. 2d ago
Customer Service Representative
Lynden 4.6
Finance service representative job in Anchorage, AK
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer ServiceRepresentative in Anchorage, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.Currently, our benefit package includes:
Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO
Health Insurance - medical, dental and vision with low employee contributions
Health Insurance for your family- we also contribute to medical, dental and vision for your family. 401(k)- with company match + additional annual retirement contribution. Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you. Long term disability- we pay at no cost to you. Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer ServiceRepresentative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
Enter documents into scanning (Imaging) system.
Employ training received on AML's Customer Experience Initiative.
Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
Carry out all duties with a strong commitment to excellent customer service.
Customer ServiceRepresentative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Quotes accurate rates and documents cargo bookings for shipments.
Rate Bills of Lading using company's computer program.
Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers.
Follow established processes and adjust to changing processes as the company strives for continuous improvements.
Carry out all duties with a strong commitment to excellent customer service.
Perform audits to ensure accuracy of customer billing.
Customer ServiceRepresentative III
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings.
Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers.
Skilled at addressing concerns and troubleshooting issues.
Willing to travel if needed to other ports for training or coverage.
Able to operate pallet jack, forklift with minimal supervision.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION and/or EXPERIENCE
High School Education or G.E.D or equivalent and a minimum of 2 years related experience. Knowledge of current customers, requirements and processes is helpful.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks. Ability to write and communicate clearly and be understood. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
Must be able to apply and be issued a TWIC (Transportation Workers Identification Card).
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions.
OTHER SKILLS AND ABILITIES
Ability to meet a flexible work schedule based on the needs of the Company.
Ability and willingness to work overtime as required.
Ability to plan, organize and prioritize work to meet schedules/deadlines.
Regular attendance and timeliness are essential functions of this position. Daily physical presence is required.
Ability to work alone or as part of a team with minimal supervision.
Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment.
PC skills required: Windows, Excel, Outlook, keyboarding proficiency. Ability to learn in-house software.
Keyboard and ten-key by touch.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios. While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds.
Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must occasionally kneel and stretch while inspecting vehicles. The employee must possess close, distance, color peripheral and depth perception.
The employee needs the ability to work in a constant state of alertness and in a safe manner.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE):
Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate in the office to very loud in the barge operation. Dress requirements in some locations are required for safety reasons and are not optional.
The employee is occasionally exposed to outside weather conditions and working around moving machinery.
COMMENTS:
Must pass a pre-employment drug test and a criminal background check.
This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED. ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.
$36k-41k yearly est. 8d ago
Customer Service Representative - Anchorage, AK
Kedia Corporation
Finance service representative job in Anchorage, AK
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$33k-41k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Todd Jackson-State Farm Agent
Finance service representative job in Anchorage, AK
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financialservice products.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Profit sharing
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$33k-41k yearly est. 24d ago
New Job
V15P1Talonnn
Finance service representative job in Anchorage, AK
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$35k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Alaska Center for The Performing Arts 4.0
Finance service representative job in Anchorage, AK
As our customer service agent, you are who the public interacts with the most in this organization. You are there to help them purchase tickets, exchange tickets, understand the different sections of the theatres, and more. You are often the start of their experience interacting with the organization. This position includes front facing with the public in our box office, as well as working in a busy small workspace with phone ringing and multiple conversations running at the same time.
To thrive in this position, you need to know how to answer a call professionally in a customer service environment, know how to talk to someone who is frustrated through a solution quickly by providing specific examples, be comfortable learning and working different specialized computer programs, and know how to talk with individuals on the phone while also typing/working on a computer at the same time. Multi-tasking is critical for success in this role.
Our ideal candidate is energetic, kind, efficient, communicative, and resourceful.
In a typical day, you will:
Reply to chat messages from patrons via the online portal.
Answer phones and help customers with their needs.
Communicate with the box office manager on needs/goals for the day.
Hours per week may vary but can be flexible. We can work around school and other job schedules. Our regular business hours are Tuesday-Saturday 12pm-8pm and Sunday 1pm-5pm. A typical shift is 3-5 hours. Those hours extend when we have performances, in which case the box office stays open through intermission (could be as late as 10pm).
$35k-39k yearly est. 60d+ ago
Commercial Business and Financial Services Officer - Full Time - Onsite (AK)
Nuvision Federal Credit Union
Finance service representative job in Anchorage, AK
The Commercial & Business FinancialServices Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products. In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals. This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members. Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits. This includes existing relationships and making sure retention of those relationships is kept to the highest levels. Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali. A division of Nuvision Credit Union. Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union.
This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions. A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions.
This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance.
All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved.
Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals.
Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the commercial and business membership is kept at the highest level. To include reviewing high profile commercial member accounts weekly to secure ongoing membership.
This position profiles the member to recommend and cross sell product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending, consumer deposit and lending services, and auto lending.
Member experience is a primary focus and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
Must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Implement, monitor, and ensure compliance with Credit Union policies and procedures in relation to commercial and business operations.
Review and recommend changes to department procedures to improve efficiencies and exceed member service and sales goals.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Maintains member, team members and other sensitive information with confidentiality.
Treats co-workers and members with respect.
Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences.
Other related duties as assigned.
Minimum Qualifications:
18 months Financial institution experience with prior loan experience and reaching service and performance goals
Commercial lending and business services experience
Working knowledge of business deposit and loan products, commercial cash management experience.
Proven ability to garner business.
Demonstrated ability to operate office machines to include 10-key.
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Excellent customer service and problem resolutions skills.
Proficient with PC and demonstrated ability to use Microsoft applications including Outlook, Word and Excel.
Excellent verbal and written communication skills in person and over the phone.
Preferred Qualifications:
24 months Financial institution experience with prior loan experience and reaching service and performance goals
Proven ability to generate business while participating in community business development
Ability to problem solve
Presentation skills and self starter
Able to work with a sense of urgency in a fast paced, high pressure environment with multiple &/or constantly changing environments
Education:
H.S. Diploma or equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
Alaska: Min $23.29 - Mid $29.11 - Max $34.94
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
$54k-70k yearly est. 1d ago
Commercial Business and Financial Services Officer - Full Time - Onsite (AK)
Nuvision Credit Union
Finance service representative job in Anchorage, AK
The Commercial & Business FinancialServices Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products. In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals.
This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members.
Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits.
This includes existing relationships and making sure retention of those relationships is kept to the highest levels.
Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali.
A division of Nuvision Credit Union.
Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union.
This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions.
A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions.
This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance.
All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved.
Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals.
Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the commercial and business membership is kept at the highest level.
To include reviewing high profile commercial member accounts weekly to secure ongoing membership.
This position profiles the member to recommend and cross sell product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending, consumer deposit and lending services, and auto lending.
Member experience is a primary focus and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
Must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Implement, monitor, and ensure compliance with Credit Union policies and procedures in relation to commercial and business operations.
Review and recommend changes to department procedures to improve efficiencies and exceed member service and sales goals.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Maintains member, team members and other sensitive information with confidentiality.
Treats co-workers and members with respect.
Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences.
Other related duties as assigned.
Minimum Qualifications:18 months Financial institution experience with prior loan experience and reaching service and performance goals Commercial lending and business services experience Working knowledge of business deposit and loan products, commercial cash management experience.
Proven ability to garner business.
Demonstrated ability to operate office machines to include 10-key.
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs.
Excellent customer service and problem resolutions skills.
Proficient with PC and demonstrated ability to use Microsoft applications including Outlook, Word and Excel.
Excellent verbal and written communication skills in person and over the phone.
Preferred Qualifications:24 months Financial institution experience with prior loan experience and reaching service and performance goals Proven ability to generate business while participating in community business development Ability to problem solve Presentation skills and self starter Able to work with a sense of urgency in a fast paced, high pressure environment with multiple &/or constantly changing environments Education:H.
S.
Diploma or equivalent Website: nuvisionfederal.
com/careers Pay scale by applicable geographic location:Alaska: Min $23.
29 - Mid $29.
11 - Max $34.
94 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.
S.
without the need for current or future sponsorship.
Benefits:MedicalDentalVisionLife InsuranceFlexible Spending Account 401(k) MatchingPaid Time OffTraining ProvidedTuition Reimbursement
$54k-70k yearly est. 11d ago
Financial Services Specialist - Anchorage
True North Federal Credit Union 4.4
Finance service representative job in Anchorage, AK
FinancialService Specialist - Full Time Location: Anchorage Salary: $20 - $26 hour True North FCU is a member-owned, full-service credit union, and our mission is to provide quality financial solutions for our members. If you like helping people & are dedicated to excellent customer service then we are looking for someone like you! The successful candidate for this full time position will possess great communication & people skills. Previous experience in retail or customer service is a plus. We are WILLING TO TRAIN if you're a good fit! Responsibilities:
Process financial transactions including deposits, withdrawals, transfers, and loan payment
Open new accounts and explain credit union products and services
Balance cash drawer and daily transactions
Cross-sell credit union services
Requirements:
Six months of similar or related experience preferred
Must like working with people
Excellent communication skills
Working knowledge of computers
Must be good with details
Our team is dedicated to improving the economic well-being of our members and the communities we serve. VOTED 2022 & 2023 BEST PLACE TO WORK in Juneau ~ Silver Award! Come find out why! True North Federal Credit Union is a member-owned full-servicefinancial institution offering a full benefit package including medical/dental/vision, retirement and paid time off. Pay DOE. True North FCU is an Equal Opportunity Employer. E-Verify Statement: True North FCU participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, True North FCU is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before True North FCU can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that True North FCU has violated its E-Verify responsibilities, please contact DHS at ************ or dhs.gov/e-verify. Declaración de E-Verify: True North FCU participa en E-Verify y proporcionará al gobierno federal la información de su formulario I-9 para confirmar que está autorizado a trabajar en los EE. UU. Si E-Verify no puede confirmar que está autorizado a trabajar, True North FCU debe brindarle instrucciones por escrito y la oportunidad de comunicarse con el Departamento de Seguridad Nacional (DHS) o la Administración del Seguro Social (SSA) para que pueda comenzar a resolver el problema antes de que True North FCU pueda tomar alguna medida en su contra, incluida la rescisión. su empleo. Los empleadores solo pueden usar E-Verify una vez que haya aceptado una oferta de trabajo y completado el Formulario I-9. Para obtener más información sobre E-Verify, o si cree que True North FCU ha violado sus responsabilidades de E-Verify, comuníquese con DHS al ************ o dhs.gov/e-verify.
$20-26 hourly 13d ago
Patient Financial Services Representative II
Anchorage Neighborhood Health Center 4.2
Finance service representative job in Anchorage, AK
At ANHC, we believe everyone deserves high-quality, respectful, and compassionate care, regardless of their ability to pay. As a Federally Qualified Health Center, we serve a diverse patient population with a commitment to health equity and community well-being.
Our culture is grounded in our core values: Respect, Compassion, Personal Integrity, Excellence, and Collaborative Spirit. These values guide how we care for our patients and how we treat one another. We foster a supportive, team-orientated environment where every voice is heard, diversity is celebrated, and staff are empowered to grow and make meaningful contributions. At ANHC, you'll be part of a mission-driven team that shows up every day with purpose, heart, and a deep commitment to the community we serve.
PATIENT FINANCIALSERVICESREPRESENTATIVE POSITION SUMMARY:
Responsible for handling complex daily tasks within the revenue cycle. The PFSR II is expected to have a proficient understanding of coding, denial management and appeals, payment processing, coordination of benefits, and the prioritization and sequencing of payers, contracts, and exclusions. Responsibilities include daily auditing, coding, revenue recovery, and the preparation and submission of insurance claims. Communicates effectively with management about problem areas and suggests potential solutions. Must be able to thrive under pressure to meet deadlines in a fast-paced environment and be available for extra hours, including weekends, as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform detailed reviews of patient accounts, applying knowledge of medical, dental, laboratory, radiology coding and billing standards to ensure precise account management.
Receive, evaluate, and input new health care claims into the system. Process payments and apply denials or returns according to policy, ensuring compliance and accurate classification of claims.
Accurately post payments and adjustments from third-party payers, including Medicare, Medicaid, and Workers' Compensation, maintaining data integrity and clear account records. Communicate patient financial obligations, including copays, coinsurances, deductibles, out-of-pocket maximums to ensure understanding and accurate applications during billing.
Audit and post charges across multiple departments, (e.g. evaluation and management, surgery, radiology, laboratory, behavioral health, and dental) ensuring accuracy in charge capture.
Identify research and resolve denied/unpaid claims, submitting corrections, and filing appeals timely to recover revenue effectively. Maintain accurate records of denial reasons, actions taken, and resolution outcomes.
Independently solve complex account issues by applying technical billing standards, working to resolved discrepancies and optimize reimbursement processes.
Run routine and ad hoc reports, including those for unapplied credits, insurance aging, claim holds, pending charges, and work-in-progress (WIP) accounts, supporting financial tracking and reporting.
Identify and correctly post suspense accounts and unidentified payments, maintain proper documentation for a clear audit trail.
Ensure all claims and billing activities align with payer guidelines, third-party reimbursement, and in-network vs. out-of-network rules to maximize compliance and ma support revenue cycle management. Work closely with providers, nursing staff, care coordinators, and eligibility personnel, to ensure smooth patient care and support for optimize billing processes.
Adhere to HIPAA guidelines and all relevant regulations, ensuring confidentiality and security of patient information during all billing activities,
Attend regular team meetings, engage in training sessions, and participate in Continuous Quality Improvement (CQI) programs to stay informed on billing practice and enhance the efficiency of denial management.
Address patient and payer inquiries promptly, providing clear answers regarding billing and account details to support positive relationships and customer satisfaction.
SUPPORTING DUTIES AND RESPONSIBILITIES:
Mentor Patient FinancialServiceRepresentative I (PFSR I).
Multi-task and able to provide back-up coverage for all (PFSR I & II).
Perform other job-related duties as assigned.
Maintain a clean and orderly work area. AND RESPONSIBILITIES:
WHY JOIN US?
Competitive Salary and Benefits (Medical, Dental, Vision, 403(b) with employer match, and more)
7 Paid Holidays + 1 floating holiday per fiscal year
Generous PTO accrual
Continuing education and professional development reimbursement
Mission-driven work that supports your growth and well-being.
Collaborative team that values respect, compassion, and integrity.
Qualifications
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Work Experience: Three to five years of experience in the medical billing field is required. Relevant experience in revenue cycle management or a similar healthcare setting may substitute for formal education requirements.
Education, Certification and Licensure: Requires a high school diploma or equivalent, along with medical billing training. Preferred certifications include CPC, CBC or other AAPC certifications, which may substitute for relevant experience.
Additional Skills & Knowledge: Possess workable or in-depth knowledge of medical coding standards, including ICD-10, CPT, HCPCS, NDC and CDT. Should be able to accurately identify diagnoses, procedures, and services to ensure compliance with billing standards and maximize reimbursement. Strong familiarity with coding guidelines and payer-specific requirements is essential. Proficiency in using a ten-key, strong attention to detail, and excellent attendance are required. The employee must also possess analytical and critical thinking skills to solve billing issues, effective time management, technical proficiency in billing software, and be dependable and adaptable in a fast-paced environment. Exceptional customer service skills are essential for delivering high-quality support and addressing billing inquiries professionally.
PHYSICAL, SENSORY, ENVIRONMENTAL QUALIFICATIONS:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to remain sedentary for prolonged periods of time at a workstation, may involve walking and standing for brief periods of time. Occasionally will exert up to 20 lbs. of force to move objects and files. Must be able to work under pressure to meet deadlines within assigned timeframe. Must be able to work occasional evenings and weekends.
Work is performed in a healthcare clinic and office setting. ANHC is a tobacco-free campus.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Anchorage Neighborhood Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Anchorage Neighborhood Health Center complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Persons alleging unequal treatment should contact the Chief Human Resources Officer.
The undersigned have read this job description and agree that it defines the position as it currently exists. The undersigned also understands that the above is intended to describe the general content of and requirements for this job. It is not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor.
$27k-31k yearly est. 11d ago
Financial Services Representative I, II, Senior
Global Credit Union 3.6
Finance service representative job in Anchorage, AK
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds
Tenure: FinancialServicesRepresentative II (Category 14) requires six months tenure in the FinancialServicesRepresentative I (Category 15) position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Senior FinancialServicesRepresentative (Category 13) requires six months tenure in the FinancialServicesRepresentative II (Category 14) position, with performance that meets or exceeds expectations as stated on Performance Evaluation Plan and Employee Success Profile. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
FinancialServicesRepresentative I (Category 15): $42,254 - $60,844 annually
FinancialServicesRepresentative II (Category 14): $45,633 - $66,624 annually
Senior FinancialServicesRepresentative (Category 13): $49,284 - $73,391 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$49.3k-73.4k yearly Auto-Apply 31d ago
Customer Service Representative
Classic Collision 4.2
Finance service representative job in Wasilla, AK
Classic Collision is now hiring a Customer ServiceRepresentative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer ServiceRepresentative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************* . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$33k-38k yearly est. 13d ago
Personal Banker Valley and Sea
W.F. Young 3.5
Finance service representative job in Anchorage, AK
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financialservices leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financialservices employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
Ability to work a schedule that may include most Saturdays
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
This position is not eligible for Visa sponsorship
Posting Location(s):
320 W 5th Ave, Anchorage, AK 99501
1500 W Benson, Anchorage, AK 99503
600 E Northern Lights, Anchorage, AK 99503
301 W Northern Lights, Anchorage, AK 99503
5740 Debarr Rd, Anchorage, AK 99504
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $30.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
25 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$37k-42k yearly est. Auto-Apply 28d ago
Personal Banker I - Dimond Branch
First National Bank Alaska 4.1
Finance service representative job in Anchorage, AK
Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We are seeking a Customer Service Professional to Join our Team! Personal Bankers welcome customers and deliver consistent and exceptional customer service through building relationships to recommend the best products, services, and solutions to meet their needs. Additionally, you may train, coach and mentor branch employees. If you have strong communication and interpersonal skills and strive to provide excellent customer service, consider this opportunity.
Salary: $23.25/hour minimum. Job/salary offer would be commensurate with experience.
Schedule: Monday-Friday, some Saturdays
GENERAL PURPOSE SUMMARY
Responsible for welcoming customers to the branch and delivering consistent and exceptional customer service through engaging with customers to build and deepen relationships by uncovering banking needs and recommending the best products, services and solutions to meet those needs. The Personal Banker I may direct, coach and mentor branch employees; works closely with the Branch Manager or Operations Supervisor to ensure critical timelines are met, that operational controls are in place and daily branch functions are completed by performing the following essential duties and responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Provides consistent and exceptional service that enhances customer interactions through demonstrating a genuine desire to assist and deliver a high level of support that contributes to the overall branch experience.
* Engages with customers to build and deepen relationships by uncovering banking needs, and using expert knowledge to cross sell multiple products, services and solutions to provide customers with value added services while increasing the bank's revenue. Identifies opportunities to refer customers to an FNBA specialist.
* Provides expert skills in opening and updating consumer and business accounts, from individuals to businesses with higher complexity ownerships.
* Demonstrates advanced knowledge of consumer and business digital platforms to confidently engage customers in conversations and demonstrates both consumer and business applications in the mobile environment to enhance the branch experience.
* Has advanced knowledge of Cash Management services and makes recommendations for services. The Personal Banker I is the liaison between the Cash Management Sales Team and customer.
* The Personal Banker I may direct, coach and mentor other branch employees; works closely with the Branch Manager or Operations Supervisor to ensure critical timelines are met, that operational controls are in place and daily Branch functions are completed.
* Has advanced knowledge of personal loan and credit card services and is able to assist consumer customers with applying for loan requests using the appropriate application or software.
* Has a thorough understanding of business credit cards and is able to assist customers through completing the application process.
* Has advanced knowledge in assisting customers with debit card cancellations and reissues, account disputes, placing stop payments and researching account transactions.
* The Personal Banker I may perform teller corrections, approve customer transactions, and verifies and sends wires within defined limits and authority by using the bank's computer systems.
* May act as Vault Teller and Safe Deposit Box Attendant; and may perform Universal Teller II duties as assigned.
* Abides by First National Bank Alaska policies and complies with all required regulatory requirements. Must complete compliance training and adhere to internal procedures and controls.
* Performs other work-related duties as assigned by supervisor.
COMPLIANCE EXPECTATIONS
* Stay up to date on relevant laws and regulations and complete all compliance training on time.
* Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job.
* Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Minimum: Two years customer service experience with at least one year of relationship development experience in the financial industry; or three years relational sales experience.
Preferred: Knowledge of First National Bank Alaska products and services.
SKILLS and ABILITIES:
Knowledge of personal computer operation (monitor, keyboard, mouse), ability to keyboard 35 wpm and operate a 10-key calculator required. Word processing and spreadsheet experience preferred. Must have strong communication and interpersonal skills as well as ability to exercise discretion and good judgment when communicating with internal and external customers and all levels of management. Unquestionable integrity and ethics and ability to maintain confidentiality in handling sensitive and confidential information.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations and standard banking services contracts. Ability to write reports and business correspondence. Ability to effectively present information, demonstrate products and respond to questions from managers, business customers and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions.
REASONING SKILLS:
Ability to solve practical problems and deal with a variety of situations where limited standardization exists. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret instructions in written, oral, diagram or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate.
$23.3 hourly 9d ago
Personal Banker Palmer
Wells Fargo 4.6
Finance service representative job in Palmer, AK
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financialservices leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financialservices employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
* Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
* Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
* Receive direction from managers and exercise judgement within defined policies and procedures
* Develop understanding of bank products and services to connect to customers' needs
* Interact with customers to demonstrate care and build relationships
* Provide appropriate options for bank products and services to customer
* Refer customers' financial needs to other bankers and partners as needed
* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Experience proactively engaging with customers through outreach via phone or email
* Ability to educate and connect customer to technology and share the value of mobile banking options
* Ability to help customers succeed financially by offering introductions to additional team members as appropriate
* Experience working with others on a team to meet customer needs
* Experience fostering and developing strong customer relationships
* Ability to build strong relationships with internal partners
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Ability to interact with integrity and professionalism with customers and team members
* Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
* Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
* This position is not eligible for Visa sponsorship
Posting Location(s):
* 705 S Bailey, Palmer, AK 99645
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $30.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
20 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$36k-40k yearly est. 6d ago
Customer Service Representative
Lynden Incorporated 4.6
Finance service representative job in Anchorage, AK
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer ServiceRepresentative in Anchorage, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.Currently, our benefit package includes:
Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO
Health Insurance - medical, dental and vision with low employee contributions
Health Insurance for your family- we also contribute to medical, dental and vision for your family. 401(k)- with company match + additional annual retirement contribution. Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you. Long term disability- we pay at no cost to you. Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer ServiceRepresentative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
Enter documents into scanning (Imaging) system.
Employ training received on AML's Customer Experience Initiative.
Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
Carry out all duties with a strong commitment to excellent customer service.
Customer ServiceRepresentative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Quotes accurate rates and documents cargo bookings for shipments.
Rate Bills of Lading using company's computer program.
Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers.
Follow established processes and adjust to changing processes as the company strives for continuous improvements.
Carry out all duties with a strong commitment to excellent customer service.
Perform audits to ensure accuracy of customer billing.
Customer ServiceRepresentative III
ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned:
Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings.
Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers.
Skilled at addressing concerns and troubleshooting issues.
Willing to travel if needed to other ports for training or coverage.
Able to operate pallet jack, forklift with minimal supervision.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
EDUCATION and/or EXPERIENCE
High School Education or G.E.D or equivalent and a minimum of 2 years related experience. Knowledge of current customers, requirements and processes is helpful.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks. Ability to write and communicate clearly and be understood. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
Must be able to apply and be issued a TWIC (Transportation Workers Identification Card).
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions.
OTHER SKILLS AND ABILITIES
Ability to meet a flexible work schedule based on the needs of the Company.
Ability and willingness to work overtime as required.
Ability to plan, organize and prioritize work to meet schedules/deadlines.
Regular attendance and timeliness are essential functions of this position. Daily physical presence is required.
Ability to work alone or as part of a team with minimal supervision.
Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment.
PC skills required: Windows, Excel, Outlook, keyboarding proficiency. Ability to learn in-house software.
Keyboard and ten-key by touch.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios. While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds.
Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must occasionally kneel and stretch while inspecting vehicles. The employee must possess close, distance, color peripheral and depth perception.
The employee needs the ability to work in a constant state of alertness and in a safe manner.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE):
Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate in the office to very loud in the barge operation. Dress requirements in some locations are required for safety reasons and are not optional.
The employee is occasionally exposed to outside weather conditions and working around moving machinery.
COMMENTS:
Must pass a pre-employment drug test and a criminal background check.
This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED. ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.
$36k-41k yearly est. 9d ago
Financial Services Representative II or Senior (Italy)
Global Credit Union 3.6
Finance service representative job in Anchorage, AK
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service and loan activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Process consumer loan applications and loan closings according to credit union policies, the Equal Credit Opportunity Act, and the Fair Credit Reporting Act. Enhance member experience by uncovering and recommending additional lending opportunities and ancillary loan products.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds.
Tenure: FinancialServicesRepresentative II, Category 14, requires six months tenure in the FinancialServicesRepresentative I, Category 15 position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
FinancialServicesRepresentative I (Category 15): $20.31 - $29.25 hourly
FinancialServicesRepresentative II (Category 14): $21.94 - $32.03 hourly
Senior FinancialServicesRepresentative (Category 13): $23.69 - $35.28 hourly
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
GDPR Privacy Notice
$20.3-29.3 hourly Auto-Apply 60d+ ago
Personal Banker 1
Nuvision Federal Credit Union
Finance service representative job in Anchorage, AK
Sign-on bonus available for external applicants! Contact us today to learn more!
The Relationship Manager II (RM II) primary role is to consult with members. They will consult with members to identify needs, refer appropriate products/solutions, and follow up on pending transactions. Meeting and exceeding performance goals and revenue targets will be part of their Minimum Performance Standards. It will also be their responsibility to identify and report any suspicious behavior or suspected fraud activity. The RM II position also performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts (including HELOCS), posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. The RM II position profiles the member's account to recommend product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending and cash management solutions, consumer deposit and lending services, and Autoland (auto lending). As a RM II, they will assist with coaching/mentoring the rest of staff. Makes observations and suggests alternative methods in profiling member accounts. As needed, assists with some leadership functions in the absence of branch management. This role's primary focus is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone.
Inputs, processes, and funds all consumer and small business loan types: Closed-end Signature, LOC, VISA, Automobile, Personal, Toy, RV, HELOCS, Small Business and Other Secured. Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
Calls on various call reports to garnish more business. This can be done during the work day and during scheduled call nights throughout the month.
Performs various RM duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA. Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
Assists with leadership functions in the absence of branch management and also with coaching teller line. Makes observations and suggests alternative methods of profiling member accounts.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Supports and participates in continuous improvement activities and Credit Union events such as: Car Sales, Open House and Open Enrollments contributing to the achievement of organizational objectives as well as department and individual goals.
Represents the Credit Union in a positive and professional manner.
Other related duties as assigned.
Maintains member and other sensitive information with confidentiality.
Treats all team members and members with respect.
Qualifications:
18 months Financial institution experience with prior loan experience and reaching service and performance goals.
Strong knowledge of deposit / loan products (Trust, IRA, certificates, loans/APPRO - loans decisioning system)
Proven ability to garner business
Proficiency in the operations of a PC and the capability to work efficiently in Microsoft Outlook, Word and Excel
Excellent verbal and written communication skills in person and over the phone
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
Member service and organizational skills
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
Willingness to make a difference
Personable and professional
Coaching/Mentoring skills
Successful completion of all compliance related coursework
Notary
NMLS Registered
Education: High School or Equivalent
Website: nuvisionfederal.com/careers
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Covid-19 Precaution(s):
Remote Interview Process (some positions vary)
In-Person Interview required for Front-Line Positions
Social Distancing and Mask Guidelines in place
$39k-44k yearly est. Auto-Apply 60d+ ago
Personal Banker Palmer
Wells Fargo 4.6
Finance service representative job in Palmer, AK
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financialservices leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financialservices employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
**In this role you will:**
+ Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
+ Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
+ Receive direction from managers and exercise judgement within defined policies and procedures
+ Develop understanding of bank products and services to connect to customers' needs
+ Interact with customers to demonstrate care and build relationships
+ Provide appropriate options for bank products and services to customer
+ Refer customers' financial needs to other bankers and partners as needed
+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Customer service focus with experience handling complex transactions across multiple systems
+ Experience proactively engaging with customers through outreach via phone or email
+ Ability to educate and connect customer to technology and share the value of mobile banking options
+ Ability to help customers succeed financially by offering introductions to additional team members as appropriate
+ Experience working with others on a team to meet customer needs
+ Experience fostering and developing strong customer relationships
+ Ability to build strong relationships with internal partners
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Ability to interact with integrity and professionalism with customers and team members
+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
+ Support customers and employees in resolving or escalating concerns or complaints
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ This position is not eligible for Visa sponsorship
**Posting Location(s):**
+ **705 S Bailey, Palmer, AK 99645**
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $30.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
20 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-510038
$36k-40k yearly est. 43d ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Anchorage, AK?
The average finance service representative in Anchorage, AK earns between $20,000 and $39,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Anchorage, AK
$28,000
What are the biggest employers of Finance Service Representatives in Anchorage, AK?
The biggest employers of Finance Service Representatives in Anchorage, AK are: