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Finance service representative jobs in Ankeny, IA

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  • AT&T Customer Service Representative

    Clarity Enterprises 4.5company rating

    Finance service representative job in Des Moines, IA

    Customer Service Representative - Paid Training! Clarity Enterprises Inc. - Des Moines, IA $800 - $1,500 a week We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is an entry-level opening with training provided to ensure success. If you have restaurant, bar, or retail experience then we want to hear from you! Informing the customer/community about the newest tech products and services. No matter your background, our training program can put you ahead of the curve. Thanks to our stellar management team, we have seen unprecedented growth over the past year. We are ready to expand our TEAM! Benefits:Earning potential $800 - $1,500 weekly! Positive & Energetic Work EnvironmentUnlimited Growth PotentialContinuous paid training Stability and SecurityPaid travel opportunities. Requirements: High School Diploma / Advanced College Course work is (preferred) Previous customer service, retail, sales, or hospitality work experience. 1 year of sales back group(preferred ) Great listening and communication skills to build customer rapport. Must be able to use computer and tablet technology. Attributes that each candidate must possess: Above-average people skills Winning attitude. Ability to learn new professional and business skills.Great work ethic and ambition. Previous Leadership experience preferred but not required. Apply today! We are excited for you to start your sales career!
    $800-1.5k weekly 44d ago
  • Customer Service Representative - Preneed

    Global Atlantic Financial Group 4.8company rating

    Finance service representative job in Des Moines, IA

    About Global Atlantic Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit *********************** Job Title: Client Care Advocate - Preneed Location: Des Moines, IA Start Date: February 23, 2026 Pay: $19.54 per hour + overtime pay Training Schedule: 6-8 weeks (Monday-Friday, 7:30 am - 4:00 pm CST) Post-Training Schedule: 8-hour shift, Monday-Friday, hours after training will be 8:30-5pm CST, need to be flexible with shift time Perks and Benefits: * $500 cash sign-on bonus * All IT equipment provided * Hybrid work schedule after training period * Free lunch and parking * Referral bonuses * Eligible for annual bonus * Comfortable workspaces and game rooms * PTO, Sick Days, Paid Company Holidays * Free health insurance - employee & children levels based on salary band * Training & career advancement * 401(k) match and equity opportunities * Tuition, adoption, and lifestyle reimbursement RESPONSIBILITIES: * Understands insurance products, procedures, and system capabilities * Responds to inbound calls providing excellent customer service * Documents telephone conversations and written communication into a computer database or tracking system maintaining accurate corresponding hard copy files where applicable * Receives and resolves telephone inquiries from parties of the contract within service standards * Identify, communicate, and proactively work to solve problems or issues * Accurately answer all consumer/customer questions regarding all Global Atlantic products and accurately articulate features, advantages, and benefits and understanding the variances by State * Investigates client request or complaints utilizing system and contract provisions to provide resolution within established administrative and compliance guidelines * Focuses on Global Atlantic's long-term success by building strong (internal and external) customer relationships * Responsible for reporting to work at the start of scheduled shift and must be comfortable with having all calls recorded for quality assurance. * Main contact for assigned sales representatives, accounts, and states * Provides a broad range of technical and operational support to clients and agents * Knowledgeable in using reporting tools and using good judgment when supplying reports to external customer and ensuring no breach in privacy * Participation in team meetings * Provides other duties as assigned by management REQUIRED QUALIFICATIONS: * High School diploma or GED required * 1+ years of work experience in customer service * Strong PC and Software skills, especially Microsoft Office products * Insurance industry knowledge is a plus PREFERRED QUALIFICATION: * Proven ability to grasp new products, concepts, and procedures * Understanding of the industry, sales process, and distribution channel * Strong attention to detail with excellent organizational skills * Great interpersonal and team skills required * Strong written and oral communication skills * Excellent phone presence and presentation * Ability to maintain positive attitude and composure in dealing with difficult situations * Demonstrated flexibility with schedules and time management * This role is not eligible for visa sponsorship now or in the future Privacy Statement Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to ***************** Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
    $19.5 hourly Easy Apply 3d ago
  • Customer Service Rep II

    Collabera 4.5company rating

    Finance service representative job in Johnston, IA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duties: Provides information to customers regarding products and services. Documents customer interactions and product/service issues, entering descriptive information online in order to provide history and tracking of issue resolution. Researches, resolves, and responds to general and semi-complex customer concerns; escalates complex questions for resolution. Shares best practices with department team members in order to maintain required service levels. Tracks trends in customer and product concerns and informs/provides feedback to appropriate departments/units so that necessary action can be performed. Evaluates disputes between customer opinion and company actions, and explores alternative solutions that will result in satisfactory resolution. Qualifications Business casual environment and schedule will fall between 8AM-5PM, Monday-Friday. Training is for 2-3 weeks. These individuals will be completing about 60-80 inbound calls per day from customers who have accounts with the client. Questions can be pertaining to due dates, confirmation of receipt of payment, questions on a statement, etc. There are a lot of online resources offered to customers, so individuals must be comfortable with referring to and using these resources to answer questions. These positions are to assist with the influx of calls with installment products. Assignment extensions are possible depending on business need. Ideal candidates will have a Bachelor's degree in Business or similar (or equivalent experience) and have direct call center experience within a financial services environment, but these are not an absolute requirement. Individuals with banking or financial services experience have been successful in this role. Open to seeing candidates with other types of customer service experience as well (coop or dealership, for example). Open to recent grads. Intermediate user of MS Office and have the ability to learn other systems quickly as they will need to learn systems specific to the client to be successful in the role. Additional Information To know more on this position or to schedule an interview please contact; Reginald Cubangbang (314) -815-5415
    $30k-36k yearly est. 60d+ ago
  • Investment Trader

    Integrity Marketing Group 3.7company rating

    Finance service representative job in Urbandale, IA

    The Role This position will play a crucial role in executing trades, managing Integrity Wealth's proprietary investment lineup and optimizing the investment with various securities. The Advisory Trader requires strong analytical skills and market knowledge, with a solid foundation in financial concepts, risk management and financial software. Executing transactions for Integrity's Wealth Solutions lineup and strategies across a broad spectrum of strategies including, Fixed Income, Equities, ETFs, Mutual Funds, and Options through electronic trading networks and various platforms. The role entails a high level of decision-making authority in overall trading, strategy development and portfolio structuring. Essential Job Functions Collaborate with the portfolio management team to assist in model changes and implementation. Research market trends, current investment conditions and governing regulations. Maintain daily oversight of the Integrity Wealth internal and sub-advised investment portfolio offerings. Duties include reviewing all newly opened and funded accounts through Schwab, Fidelity, and Pershing. Process all daily account rebalances and portfolio rebalances as needed utilizing firm trading software. Overseeing and executing buy and sell orders for various securities, including stocks, bonds and derivatives. Process post-execution recon and handle the operation/administrative duties associated with trades needing attention. Responsibility to facilitate any trade error corrections and identify the proper teams of any follow up items. Communicate with various team members and stakeholders regarding investment strategies and portfolio performance. Work with the Compliance Department as needed to address regulatory concerns or improper sales practices. Other duties as assigned. Travel up to 10% Knowledge, Skills, and Abilities Must display Core Values Advanced technical knowledge and advanced understanding of broker-dealer and RIA business processes Strong attention to detail Product knowledge in managed accounts, securities, and trading systems Strong conceptual skills with an ability to deliver big ideas that drive results Exceptional written and verbal communication skills Experience and Education 2-3 years of financial services experience in a trading, operations, or client support role. 1 year experience with trading equities, fixed income and bonds, structured products and various other electronically traded securities. Four-year college or university degree in Finance, Economics or related field; or equivalent combination of education and experience. Licensing: FINRA Series 7. Series 65/66 required within 6 months. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com. Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
    $64k-107k yearly est. Auto-Apply 60d+ ago
  • Insurance Customer Service Rep

    Country Financial-Matt Reed Agency 4.4company rating

    Finance service representative job in Indianola, IA

    Job Description At COUNTRY Financial - Matt Reed Agency, we combine over 50 years of industry experience with a genuine commitment to helping our clients. We specialize in all lines of insurance and financial services, offering personalized guidance and dependable support to every individual and business we serve. Our office is client-focused and built on teamwork. We take pride in being a supportive, energetic group that values integrity, communication, and growth. If youre looking for a workplace that feels both professional and personal, this is the place to grow your career. As an Insurance Customer Service Representative, you will play an essential role in delivering outstanding client experiences. From handling inquiries and processing policy updates to supporting our agents and helping clients understand their coverage, youll be the face of service excellence in our agency. Base pay: $35,000-$45,000 (based on experience) Paid time off (PTO) and paid vacation Mon-Fri schedule with evenings and weekends off Retirement plan Hands-on training and mentorship Supportive team culture Home office support If youre motivated by helping others, thrive in a team environment, and want a role that keeps you engaged and growing, we encourage you to apply today! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Weekends Off Home Office Support Paid Vacations Responsibilities Provide a positive and professional client experience in every interaction Greet clients and prospects who visit the office Contact clients at risk of policy or contract cancellation Manage calendars, schedule appointments, and handle follow-ups Support marketing campaigns and community events Requirements Prior customer service or insurance experience preferred Property & Casualty license (or willingness to obtain upon hire) Strong communication and interpersonal skills Organized and detail-oriented with excellent time management Team-oriented attitude with a proactive, doer mindset
    $35k-45k yearly 14d ago
  • Customer Service Representative - Automotive

    Reynolds and Reynolds Company 4.3company rating

    Finance service representative job in Des Moines, IA

    ":"American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to: - Reviewing automotive contracts and evaluating maintenance claims - Obtaining any needed documentation from the customer to assist with processing maintenance claims - Assisting customers with general questions related to their contracts, and going over provisions on contracts - Using the AGWS system to log notes and input documentation","job_category":"Customer Service","job_state":"IA","job_title":"Customer Service Representative - Automotive","date":"2025-12-03","zip":"50301","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Technical certification or degree preferred~^~Strong customer service and phone skills~^~Previous automotive experience in service or automotive related customer service is a plus~^~Must be able to type a minimum of 30 WPM~^~Strong multitasking skills~^~ASE certifications a plus~^~Bilingual in English\/Spanish preferred","training":"On the job","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $31k-37k yearly est. 27d ago
  • Teller Service Representative

    Veridian Credit Union 4.0company rating

    Finance service representative job in Ankeny, IA

    WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM. START YOUR JOURNEY AND APPLY TODAY. Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked! Benefits: *********************************************************** SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $35k-40k yearly est. Auto-Apply 60d+ ago
  • Packaged Gases Customer Service Representative - Des Moines, IA

    Matheson Tri-Gas, Inc. 4.6company rating

    Finance service representative job in Des Moines, IA

    Packaged Gases Customer Service Representative Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities; Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. - Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. - Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. - Manages requests for products, price and technical information. - Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. - Maintains showroom cleanliness by procedures set forth by management. - Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. - Tracks result of outbound campaign efforts. - Backs up inbound customer service, as needed. Ensure all safety rules are strictly observed. Perform other projects and duties as assigned. High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. - Excellent customer service skills. Ability to establish and manage customer relationships - Ability to work independently. Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability.
    $28k-33k yearly est. 46d ago
  • CSR-Dispatcher

    Custom Electrical Services 2.8company rating

    Finance service representative job in Clive, IA

    About us Custom Electrical Services is a small business in Clive, IA. We are a professional electrical contractor that provides service throughout central Iowa. Our work environment includes: Relaxed atmosphere Casual dress code Daytime schedule No nights, holidays, or weekends! Ever! Small business/family atmosphere Attention all customer service superstars! We are a leading electrical contractor in Clive, Iowa looking for an experienced CSR/Dispatcher to join our team. Responsibilities Field incoming phone calls and form submissions from customers. Dispatch service technicians to appropriate locations in a timely and efficient manner. Monitor all assigned technicians in a timely and efficient manner. Monitor all assigned drivers to ensure on-time performance. Provide exceptional customer service to all clients. Enter data for job costing. Requirements Previous experience with ServiceTitan software is preferred but not required. Must be 18 years of age or older. 6 months previous experience as a CSR or dispatcher is preferred. Excellent communication and organizational skills. Must be able to multitask and organizational skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Background check and drug screen required. If you meet these requirements and are looking for an exciting new opportunity with room for growth please submit your resume today. We can't wait to hear from you!
    $28k-34k yearly est. 60d+ ago
  • Part Time Associate Banker Southeast PA (20 Hours)

    JPMC

    Finance service representative job in Altoona, IA

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.
    $38k-80k yearly est. Auto-Apply 60d+ ago
  • Part-Time Customer Service Representative

    Home State Bank 4.2company rating

    Finance service representative job in Polk City, IA

    Home State Bank is looking for a candidate who would like to work part-time in the middle of the day and one who can provide exceptional customer service in the handling of customer inquiries by phone and in person. This position will provide customers with a variety of routine banking transactions, including deposits, withdrawals, cashing checks, taking payment, etc. This position needs to maintain a high level of accuracy and the ability to ascertain customer needs by proactive listening and have independent problem-solving skills.
    $31k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Delta Dental Ins 4.9company rating

    Finance service representative job in Johnston, IA

    Come Smile with Us! At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry. If you have a background in customer service, a passion for service excellence, and a strong ability to handle multiple demands for your time, this is the position for you! In this role, you will work in a casual environment and handle customer inquiries for members and providers via the telephone and internet/web services as well as process claims. You will answer inbound phone calls and make some outbound phone calls. You will use a robust computerized eligibility, benefits, and claims system to handle phone calls and process claims, while ensuring accurate documentation. You will maintain exceptional quality service by following policies and procedures and contribute towards company objectives and results by focusing on a strong team environment. We value continuous learning and offer opportunities to grow your career. In this role, you will enjoy the flexibility of a hybrid working environment. We are hiring for our Monday through Friday, 9:30 AM - 6:00 PM shift in Johnston, Iowa. Learn what it is like to be a Customer Service Representative from Cherie . Why Delta Dental of Iowa? For your smile. For your health. For your community. At Delta Dental of Iowa, we're more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve. Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference - not only in Iowa but across the country. Essential Functions and Principal Accountabilities: Provide courteous assistance to customer inquiries by phone, email/letter or in person for one line of business: Commercial or Government Programs. Process entry level suspended claims and adjustments in an accurate and timely manner. Establish and maintain working relationships with customers, co-workers and other resources as needed. Recommend improvements in workflow and processing. Complete special projects on time with high quality. Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally. Assist other areas of Delta Dental to meet corporate goals. Maintain strict confidentiality. Perform other duties as assigned. Requirements Bachelor's degree or three to five years of combined experience in customer service, an insurance company or a dental office. Demonstrated excellent telephone, written and verbal communication skills. Effective interpersonal skills. Advanced PC skills including the ability to troubleshoot common problems and navigate the internet/web services. Microsoft Office (Excel, Word, Outlook) experience preferred. Ability to analyze information and make independent decisions in accordance with Delta Dental policies and procedures. Ability to work independently or as part of a team to achieve assigned tasks. Demonstrated ability to prioritize, organize and function effectively with multiple tasks/assignments. Ability to meet with customers and respond to their questions and concerns in a professional manner. Basic math ability. Dependability in attendance and punctuality required. This position requires successful completion of a pre-employment background check and drug test. Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
    $32k-38k yearly est. 25d ago
  • Client Services Support Representative

    Blitt and Gaines PC 3.6company rating

    Finance service representative job in Des Moines, IA

    Full-time Description Job Title: Client Services Support Representative The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow. The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates. Essential Duties: Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately. Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters. Process settlement approvals, documentation updates, and follow-up actions within required timelines. Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly. Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance. Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently. Navigate multiple software systems, screens, and workflow tools efficiently. Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment. Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions. Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications. Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve. Ensure all work is completed reliably, consistently, and within expected timeline. Knowledge, Skills and Abilities: High school diploma or equivalent required; some college preferred. Proficiency with computers, data-entry systems, and Microsoft Office (Excel, Outlook, Word) is required. Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred. Strong reliability and consistent attendance are essential. Comfort working in a fast-paced, high-volume environment with frequent updates and process changes. Ability to learn new systems, tools, and workflows quickly and apply them with confidence. Ability to follow instructions and documented procedures precisely. Effective written and verbal communication skills. Strong organizational and time-management skills. Ability to work effectively as part of a team. What We Offer: Competitive base pay Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we are committed to a supportive, high-performance, and inclusive workplace. If you value consistency, accuracy, and the ability to grow within a dynamic environment, we encourage you to apply today. Salary Description $19 - $25
    $28k-36k yearly est. 11d ago
  • Bilingual Member Service Representative

    Greenstate Credit Union 3.9company rating

    Finance service representative job in Des Moines, IA

    The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Spanish Speaking Preferred. Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Job Requirements/Expectations JOB REQUIREMENTS: Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID
    $17.4-20.3 hourly Auto-Apply 9d ago
  • Customer Service Representative PRN

    Regional Health Services of Howard County 4.7company rating

    Finance service representative job in Des Moines, IA

    At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers. Want to learn more about MercyOne Des Moines? Click here: *************************************************** Join the MercyOne Family! We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center. Answers multiple phone lines, transfers calls, takes accurate messages, gives out test information and results. Uses Cerner, Atlas, Star, Gajema, Docuware, and Microsoft Office products to complete daily work. * Answers phone requests for test results to physicians and other healthcare personnel. Calls results to ordering provider. * Ensures accurate electronic documentation of calls, faxed reports, etc. * Prints and faxes lab reports as directed by order. * Files lab reports for courier delivery and prepare lab reports for mail, as needed. * Pages courier for stat and routine pick-ups. * Assists in courier duties. * Reviews report(s) for missing information to correct. * Retrieves and reviews original physician order for demographic information. * Works with other departments to problem solve to provide timely results. * Understands Lean/Six Sigma principles and employs them to meet the quality management goals. Schedule: PRN General Requirements: * Driver's License required * One-year experience in a client services/clerical position required. * Previous laboratory experience preferred. * Computer experience preferred. * Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire Education: * High school diploma or G.E.D. preferred. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $29k-35k yearly est. 29d ago
  • Customer Service Representative

    DXP Enterprises 4.4company rating

    Finance service representative job in Des Moines, IA

    Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of the Customer Service Representative include but not limited to: * Responding to customer inquiries regarding company products and services * Processing customer phone orders * Checking availability of stock and shipping dates * Quoting prices, filling order to customer specifications and processing sales data via computer * Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include but are not limited to: * 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred * Excellent communication skills * Should be enthusiastic and able to work independently * Must have experience performing a majority of the functions * Prior inside sales/customer service experience * Data entry skills, organization, multi-tasking and customer focus is required * Regular in-person attendance required Additional Information: * Physical Demand: N/A * Working Conditions: Office Environment * Training/Certifications: N/A * Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm * Travel: Travel may be required to attend training or educational events aimed at expanding knowledge. * Education: High School Diploma required Location: USA:IA:Des Moines DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
    $30k-37k yearly est. Auto-Apply 8d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Finance service representative job in Des Moines, IA

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 5d ago
  • Customer Service Representative -PT

    Modern Aviation

    Finance service representative job in Des Moines, IA

    Job Details Des Moines, IA $17.00 - $18.00 HourlyDescription Customer Service Representative The Company Modern Aviation (the “Company”) is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions Deliver proactive, personalized service to Private and Corporate Aviation clientele. Arrange services including hotel, catering, and ground transportation. Coordinate aircraft services, such as fuel and hangar storage. Input trip data into scheduling software as well as updating customer information in database, as necessary. Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educate customers on available services, promotions, and programs. Process customer invoices. Answer customer questions and resolve issues, as necessary. Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations. Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc. Maintain lobby appearance and keep snack and beverages stocked. Flight tracking via online databases to ensure timely services. Perform other duties that may be assigned, as necessary. Qualifications Minimum Qualifications Must be 18 years of age. Strong verbal and written communication skills. Intermediate knowledge of all Microsoft Office products. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus. Reports to: Customer Service Manager Supervisory Responsibility: This job has no supervisory responsibilities. FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you are interested in applying, please send your cover letter and resume to *************************** Please click on the link below to complete the predictive index assessment. *********************************************************************************
    $28k-37k yearly est. Easy Apply 60d+ ago
  • Bi-lingual Spanish speaking Customer Service Representative

    Partnered Staffing

    Finance service representative job in Urbandale, IA

    Kelly Services is currently recruiting for a full-time Customer Service Representative for our client, one of the world's leading equipment and manufacturing companies, at its location in Urbandale, Iowa. This assignment tentatively starts in April 2017 and pays $18.17 per hour with possible incremental increases based on performance. Job Description This position requires an individual to be fluent in Spanish as well as English, and will provide support to Customers and Dealers (of an Ag/Turf/Construction company) located in Spain, South, Central America and Mexico and surrounding English speaking countries. You will provide product and service information, using both internal and external resources. Customer interactions will be handled by phone & email and will require efficiency in multitasking and problem solving skills. Duties and Responsibilities • Effectively document customer, dealer, and/or company personnel interactions and issues • Assist customers and dealers by phone and by email with the setup, operation, and functionality for GPS enabled precision farming equipment. • Quickly diagnose & troubleshoot problems as well as escalate high priority issues in a timely fashion in order to maximize efficiency and minimize downtime. • Develop common solutions to problems with team members to maintain required service levels • Maintain the accuracy and availability of customer related information online Skills and Qualifications • 4-year degree highly preferred. High School diploma/equivalent required. • Candidates with customer service backgrounds and strong computer skills are highly desired • Agriculture or farming background is desired • Extreme flexibility is needed due to the schedule requirements of supporting a 24/7, 362 days a year support center. • Candidates must have excellent customer service skills and experience, including effective communication and listening skills • Must exhibit a high level of professionalism at all times Term of Assignment • Long-term, Tentative Start Date is April 2017 • Primary support hours will be 5:00 am - 5:00 pm CDT Monday - Friday. Shifts outside of these hours are also a possibility, as well as weekends and holidays • Training will be on 1st shift and last roughly eight to ten weeks after which the worker will be moved to cover the primary support hours for the country/region. Qualifications Duties and Responsibilities • Effectively document customer, dealer, and/or company personnel interactions and issues • Assist customers and dealers by phone and by email with the setup, operation, and functionality for GPS enabled precision farming equipment. • Quickly diagnose & troubleshoot problems as well as escalate high priority issues in a timely fashion in order to maximize efficiency and minimize downtime. • Develop common solutions to problems with team members to maintain required service levels • Maintain the accuracy and availability of customer related information online Additional Information Pay Rate TBD
    $18.2 hourly 11h ago
  • Customer Service Representative

    Interestate Batteries

    Finance service representative job in Urbandale, IA

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Job Summary: As a Customer Service Representative (CSR), you bring value to the organization with your ability to handle virtually any customer related situation, regardless of their difficulty, with Integrity, Excellence, and a Servant's Heart. The Customer Service Representative takes ownership of every customer inquiry - whether from a Store Manager, Distributor, Customer, or Store Owner - to deliver complete and thorough resolution or enlist the appropriate resources to that same end, ultimately delivering the best possible customer experience. Works under close supervision. Key Responsibilities: * Triages incoming inquiries to efficiently discern, resolve and/or reassign to the appropriate resources for resolution. * Leverages appropriate technology and resources to thoroughly research and address the root cause of customer inquiries. * Maintains customer accounts and the details of each customer interaction within the Customer Relationship Management (CRM) tool. * Ensures Partner satisfaction by providing back-end office support for sales, ordering, invoicing, shipping, warranties and other business-related needs. * Adheres to all established service level expectations and performance standards. * Provides critical feedback to Customer Service leadership regarding trends, exceptions, or other unusual experiences. * Other related duties as assigned. Qualifications: * High school diploma or GED is required. * 1 - 2 years customer service experience preferred. * Must be fluent in English with excellent verbal and written communication skills; fluent in Spanish is a plus. * Able to communicate effectively with all levels of internal and external customers. * Must possess superb telephone etiquette and have solid vocabulary and math skills. * Motivated self-starter with pleasant personality and professional demeanor. * Able to use reason and critical thinking to identify, research, and resolve various issues. * Must be organized with strong time management skills. * Proficient with general office machines (PC, copier, fax, etc.) and Microsoft Office components (Outlook, Word, Excel). * Dependable and consistent performance and attendance. * Battery, automotive or industrial knowledge helpful but not required. * Accurate typing at least 35 words per minute. * Ability to manage multiple tasks while maintaining a high level of accuracy. * Ability to focus in an open work environment with multiple distractions. * Available to work within business hours of 7:00 AM to 7:00 PM. Scope Data: * Interfaces and communicates with various internal and external customers. Work Environment: * Ability to sustain posture in a seated position for prolonged periods of time. * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to occasionally lift and/or move 20+ lbs. * Prolonged use of personal computer & telephone with a headset. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $28k-37k yearly est. Auto-Apply 7d ago

Learn more about finance service representative jobs

How much does a finance service representative earn in Ankeny, IA?

The average finance service representative in Ankeny, IA earns between $21,000 and $43,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.

Average finance service representative salary in Ankeny, IA

$30,000
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