Finance service representative jobs in Bayamn, PR - 36 jobs
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GE Appliances 4.8
Finance service representative job in Carolina, PR
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
The FinanceRepresentative will play a key role in supporting the GE Appliances Air & Water Pro Solutions Stores by ensuring efficient order processing and maintaining financial accuracy. This position is responsible for assisting with inventory control, maintaining precise financial records, and supporting the resolution of discrepancies in the accounts receivable reconciliation process. The role ensures compliance with internal policies and procedures and reports directly to the Controller. This position is based at the GE Appliances office in Puerto Rico
Position
FinanceRepresentative
Location
USA, Carolina, PR
How You'll Create Possibilities
Essential results-based duties
* Provide guidance and support to Pro Solution Store Representatives in addressing any discrepancies and exceptions to ensure proper and timely processing of orders.
* Lead review of daily log payments from Pro Solution Stores to ensure all stores have submitted timely.
* Review Pro Solution Stores daily logs to confirm all receipts are properly recorded in Oracle to streamline monthly cash reconciliation.
* Partner with Pro Solution Stopres to manage and support in Store inventory count process, including confirming adjustments have proper root cause analysis and have been made at system level.
* Analyze Cash in Advance customer accounts to reconcile upon invoice issuance and support with other customer accounts as requested.
* Support physical inventory count audit processes to ensure compliance with policies.
* Support quarterly tracking of required documents to ensure validity of supplier/vendor data.
* Assist all functional financial audit requests, both internal and external, while exemplifying both a strong sense of urgency and attention to detail in regard to all audit requests.
* Utilize process improvement skills to simplify and improve accuracy and efficiency of overall monthly & quarterly closing, forecasting, and reporting rhythm activities.
* Perform other tasks or special projects as assigned within the scope of Controllership/Finance.
What You'll Bring to Our Team
Position Requirements
Minimum Qualifications:
* Bachelor's degree in accounting or finance.
* 3 years of relevant experience in finance, accounting, or a related field.
* Proficiency using MS Office suite applications (Outlook, Excel, PowerPoint)
* Ability to work under pressure meeting tight deadlines
* Demonstrated ability to adapt effectively to changing routines, peak workloads, and shifting priorities.
* Skilled in building strong relationships and communicating across all levels of the organization.
* Speed, accuracy and efficiency crucial - data entry
* Ability to manage multiple priorities
* Excellent verbal and written communication skills
* Strong organizational skills with a proven ability to manage tasks, time, and priorities effectively.
* Proficient in inspection techniques and quality assurance practices
* Fully Bilingual - English & Spanish
* Proven analytical, negotiation, and influencing skills
* Accountable and willing to take initiative
Preferred Qualifications:
* Bachelor's degree in Business Administration field
* Knowledge of US GAAP
* Experience with Oracle Finance applications
Working Conditions:
* Working conditions are normal for an office environment.
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
$46k-74k yearly est. 1d ago
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Representative II, Customer Service Ops
Cardinal Health 4.4
Finance service representative job in San Juan, PR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 19d ago
Language Services Associate
Cayuse Holdings
Finance service representative job in San Juan, PR
**The Work** The Language Services Associate will provide language services support to clients by connecting them to qualified interpreters and translators across multiple platforms. This role will ensure services are delivered efficiently, accurately, and with a high standard of customer care.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
The candidate mustreside in the following locationsthat are close to our clients as periodic visits may be required.
**Dallas, TX, Portland, OR, Alameda, CA, Phoenix, AZ or State of Washington**
**Responsibilities**
**Key Responsibilities**
+ Receive and manage incoming interpretation and translation requests.
+ Assign qualified language professionals based on language, specialization, and availability.
+ Monitor task progress and ensure timely delivery of services.
+ Maintain clear and consistent communication with clients and interpreters/translators.
+ Assist in maintaining an up-to-date database of language professionals, including certifications and availability.
+ Track performance metrics and ensure compliance with service standards.
+ Identify gaps in language coverage and assist in recruitment efforts.
+ Guide new clients through onboarding, including service setup and expectations.
+ Provide responsive support and troubleshoot service issues.
+ Collect feedback and collaborate with internal teams to improve client experience.
+ Travel to client sites for consultations, presentations, and relationship-building.
+ Promote language services and identify upselling opportunities.
+ Represent the company at industry events and networking opportunities.
+ Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
+ Bachelor's degree in Communications, Linguistics, Business, or related field (or equivalent experience).
+ 2+ years of experience in resource management, scheduling, or client services (language services preferred).
+ Strong organizational and multitasking skills.
+ Bachelor's degree in a related field (e.g., business administration, operations management, or linguistics) or equivalent experience.
+ Experience working with clients in a service-oriented industry, with a focus on building and maintaining strong relationships.
+ Familiarity with industry-specific platforms related to language services or translation management.
+ Proven ability to manage and allocate resources effectively under time-sensitive conditions.
+ Proficiency in CRMs, Translation Project Management and Interpreter Scheduling tools.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills:**
· Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
· Exceptional verbal and written communication skills.
· Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
· Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
· Must be self-motivated and able to work well independently as well as on a multi-functional team.
· Ability to handle sensitive and confidential information appropriately
· Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
**Desired Qualifications:**
· Multilingual abilities are a plus
**Reports to: Language Services Program Manager**
**Working Conditions**
· Professional remote office environment.
· Occasional travel required for onsite client visits
· Must be physically and mentally able to perform duties extended periods of time.
· Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
· Must be able to establish a productive and professional workspace.
· Must be able to sit for long periods of time looking at computer screen.
· May be asked to work a flexible schedule which may include holidays.
· May be asked to travel for business or professional development purposes.
· May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $60,000.00 - USD $75,000.00 /Yr.
Submit a Referral (****************************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103641_
**Category** _Language Services_
**Position Type** _Full-Time Salary Exempt_
**Remote** _Yes_
**Clearance Required** _None_
$16k-29k yearly est. 60d+ ago
Part Time Bank Representative- Central Este (Fajardo, Juncos & Gurabo)
Popular Inc. 4.5
Finance service representative job in Caguas, PR
Company: Popular Workplace Type: On-site Part Time Bank Representative- Central Este (Fajardo, Juncos & Gurabo) Regular Part Time Positions General Description Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.
Essential Duties and Responsibilities
Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler's checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.
Education
24 bachelor's degree credits approved or equivalent combination of education and experience.
Experience
Two years of experience in customer services, sales, cash handling or related experience.
Other Qualifications
* Ability to stand for long periods of time.
* Physical effort: Able to lift up to 50-pounds bags of coins.
* Willingness to serve the client.
* Ability to identify the client's problems and necessities in order to offer different alternatives and solutions.
* Excellent interpersonal skills and be able to work in groups.
* Ability to manage difficult situations with clients.
* Communication skills in both spoken and written English and Spanish.
* Ability to establish priorities and work with multiple tasks at the same time.
* Ability to work under pressure and meet deadlines.
* Flexibility to work extended hours, holidays and travel if necessary.
* Computer skills.
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Information
In order to be considered for this position, you must have the availability to complete a full-time training (in our training facilities in San Juan, PR) for a period of 18 business days. Training starts on February 2026.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financialservices and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at *************** and keep updated with our latest job postings at *********************
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
$26k-31k yearly est. 8d ago
Puerto Rico Store Customer Service
Melaleuca 4.4
Finance service representative job in Guaynabo, PR
Company Profile
"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”
Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store.
Overview
Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers.
Responsibilities
Essential
Assembles and displays product specials and graphics in a pleasing professional presentation
Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary
Answers customer inquiries and questions with knowledgeable and professional assistance
Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.).
Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc.
Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc.
Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product
Assists Coordinator with Cash Reconciliation, and balancing the tills each day.
Follows proper opening and closing physical security routines.
Additional
Performs other duties as assigned or needed
Qualifications
Essential
Thorough knowledge of company policies, procedures, and the company marketing plan.
10 key by touch.
40 wpm typing.
Detailed work and organizational skills.
Ability to analyze problems and create solutions.
Ability to work independently and professionally and follow through on projects.
Ability to prioritize and organize
Ability to maintain confidentiality of sensitive areas.
Written and verbal communication skills.
Ability to work under stress.
Standing, sitting, or walking for duration of shift.
Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.
Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc.
Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
Visually read reports, computer screen, bottles, products, batch numbers, etc.
Computerized accounts receivable experience.
Good math skills (add, subtract, multiply, and divide).
Strong customer relation skills for conflict situations.
Ability to lift a minimum of 40 lbs.
Pulling, stretching, bending, and lifting for duration of shift.
Ability to perform the essential duties and responsibilities with efficiency and accuracy.
Additional
Ability to climb stairs.
Word processing, graphics and spreadsheet skills.
Ability to lift 40 lbs.
Work overtime as needed
Why Melaleuca
Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation.
Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.
$15k-23k yearly est. Auto-Apply 24d ago
BDC Service Representative
F40 LLC
Finance service representative job in San Juan, PR
Job Description
General description
The Business Development Center (BDC) Coordinator is responsible for providing quality customer service and attention. Meet the needs and exceed the expectations of our client, through constant monitoring before, during and after the service. Work hand in hand with the Services Department to meet the goals established by the department.
Essential Duties and Responsibilities:
Receive calls from the Service Department. Identify the needs of GHK, LLC customers. using the scripts of the BDC Department. Guide them and offer them different service alternatives in order to coordinate an appointment.
Create convenient appointments for clients, using the scripts of the BDC Department, with the purpose that they attend on the agreed day and time. The appointment must be registered through the CDK appointment system. Always in coordination with the Service Department (Advisor, Parts and Workshop; Manager and Workshop Manager) to guarantee that the resources are available to attend the appointment.
Write down a progress note for every client with whom you have effective or ineffective contact, whether by phone, email, or voicemail.
Coordinate and confirm appointments with our clients, using the scripts of the BDC Department, to ensure that they are presented and if any need arises (change of appointment, time, etc.) it is attended to. This is for the purpose of ensuring the client's visit.
Ensure a good level of production among Service Advisors and Technicians available for the day in question.
Keep a record of the clients mentioned, through the CDK system. Clients who do not show up for their appointments (No show) will be identified using the scripts of the BDC Department. The client will be called to verify why they could not attend their appointment and arrange it again. This is for the purpose of ensuring the client's visit.
Have good management of time and equipment (computer, telephone, programs, etc.) through training on supplier portals and/or training with assigned instructors or Manager. This is so that they comply with the required functions of the position and the goals established in the department.
Update and maintain our client's database using department guidance. This will help us stay in touch and maximize prospecting opportunities through the Follow-up Program and department guidelines.
If necessary, meet with the Manager to review and update work plans. That is, re-coordinate scheduled appointments due to emergency cancellations or unplanned absences or due to lack of parts in inventory and they do not have the capacity to attend these appointments.
Complete any additional tasks not covered in this list but related to the functions and duties of the BDC position. This means making special calls, writing letters, notes or any other matter that is directly related to customer service.
Requirements
High school diploma or more
It must be organized (structured).
Willing to work overtime and weekends.
Oral and written communication skills (English and Spanish).
Excellent interpersonal communication and writing skills.
Ability to make decisions, establish priorities and work as a team
*EEO
$17k-27k yearly est. 26d ago
Sales Representative
Symbiotic Services
Finance service representative job in Cayey, PR
Sales Representative - Cayey, Puerto Rico
Symbiotic Services is actively recruiting on behalf of a leading tobacco industry partner. As a key player in consumer goods, the company is known for bold thinking, innovation, and a challenger mindset.
Position Overview
The Sales Representative will drive product placement and growth across retail locations. Responsibilities include securing product orders, expanding shelf space, executing promotional strategies, and building strong retailer relationships within the assigned territory.
Key Responsibilities
Sell company products and promotional programs to retailers
Develop customized selling plans and leverage product knowledge
Execute retail coverage plans and meet assigned sales objectives
Build and maintain strong retail partnerships
Monitor in\-store promotional placement, pricing, and display execution
Report customer and market insights to leadership
Ensure compliance with partnership agreements
Qualifications - Minimum Requirements
High School Diploma or GED
Must be 21 years or older
Valid driver's license
Proficiency in Microsoft Office and Teams
Strong communication, organization, and time management skills
Ability to work independently and manage multiple tasks
Preferred Qualifications
Bachelor's degree in Business Administration or related field
At least one year of sales experience
Work Environment
Must reside within or near the Cayey, Puerto Rico territory
Moderate physical activity; occasional lifting (10\-50 lbs)
Travel within territory required
Frequent use of computer and vehicle
To apply or learn more about this opportunity, contact Symbiotic Services today.
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$24k-46k yearly est. 26d ago
Customer Service Representative
Genpt
Finance service representative job in San Juan, PR
Under close supervision, the Customer ServiceRepresentative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
• Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.
• May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
• Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
• Determines the most cost effective shipping method for customer orders.
• Partners with Account Representatives to ensure customer satisfaction.
• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• May handle customer returns.
• Performs other duties as assigned.
EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES:
• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
• Product knowledge is preferred.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$13k-21k yearly est. Auto-Apply 37d ago
Customer Service Representative
Telemedik
Finance service representative job in Guaynabo, PR
As a Customer ServiceRepresentative , you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence.
Essential Duties:
Communicates with members by phone to provide information about their respective health insurance plan services.
Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions.
Manages incoming calls and refers them to the appropriate resources based on the member's specific needs.
Documents and records transactions, including details of inquiries and actions taken.
Refers unresolved customer complaints to a supervisor or designated departments for further investigation.
Supports other Contact Center projects.
Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities.
Participates in training and development sessions.
Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information.
Immediately reports any Protected Health Information (PHI) exposure to the supervisor.
Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).
Requirements:
Minimum of one (1) year of experience in Customer Service.
Completed high school and/or university credits (preferred).
Advanced knowledge of computer applications and/or Microsoft Office.
Strong customer service orientation and commitment.
Excellent verbal and written communication skills.
Fast documentation and internet navigation skills.
Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m.
What are the benefits of joining our team as a Health ServicesRepresentative?
Training in service, regulatory aspects, and healthcare.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for growth and development.
Contributing to the health and well-being of the population.
Paid leave benefits.
Position Type: Full-time or Part-time Work Location: On-site position in Guaynabo, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)
$13k-21k yearly est. Auto-Apply 14d ago
Customer Service Representative (Call Center)
Worldnet Telecommunications LLC 4.1
Finance service representative job in Guaynabo, PR
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds.
Maintain an average call monitoring percentage of no less than 85% (Satisfactory).
Responsible to refer any situation to the right area/department using the operations systems provided.
In charge to manage in excellence all the Customer calls following the VISION of the Company.
Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department.
Assist the Customer in billing, collections request, services orientation, order status.
Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services.
Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing.
Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer.
Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding.
Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated.
Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office.
Assist in training and orientation of the new employees.
Support and inform other area/departments regarding the services issues.
Performs all other duties as required.
SUPERVISORY RESPONSIBILITIES
This Job has no supervisory responsibilities
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision.
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
$14k-21k yearly est. Auto-Apply 55d ago
Customer Service Representative
Adecco Us, Inc. 4.3
Finance service representative job in San Juan, PR
Adecco is hiring immediately for Customer ServiceRepresentatives in San Juan, PR. While working as a Customer ServiceRepresentative for Adecco, you will earn $13.00 - $13.50/hr depending on experience + other great benefits! In this role, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment.
Associates with Adecco enjoy some great benefits!
+ Competitive benefits with options such as medical, dental, vision, and 401(k)
+ Weekly pay
Requirements:
+ High School Diploma/GED
+ Prior health care experience preferred
+ Previous Data Entry experience
+ Knowledge of medical or health insurance terminology preferred
+ 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
+ Intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems
+ Bilingual Spanish/English proficiency
We have multiple shifts available and can help you choose the best shift to fit your schedule!
For instant consideration on this Customer ServiceRepresentative position in San Juan, PR, click on Apply Now! We are hiring immediately and after submitting your application you will have the opportunity to schedule an immediate interview!
**Pay Details:** $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
$13-13.5 hourly 26d ago
Relationship Banker- San Juan Corners Financial Center- Spanish Language Required
Bank of America 4.7
Finance service representative job in San Juan, PR
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities
Skills:
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
$43k-51k yearly est. Auto-Apply 60d+ ago
Customer Service Representative Bilingual
3500 Square
Finance service representative job in Arecibo, PR
Customer ServiceRepresentative (Bilingual - English/Spanish) | Arecibo, Puerto Rico
Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required
3500 Square LLC is seeking dedicated and bilingual Customer ServiceRepresentatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential.
Key Responsibilities
Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish.
Accurately document call details and process service requests in company systems.
Meet productivity and quality metrics (call handling, accuracy, timeliness).
Maintain confidentiality and adhere to all compliance and security standards.
Work collaboratively with supervisors and team members to ensure excellent customer experience.
Schedule
Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time)
Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time)
Minimum Qualifications
U.S. Citizen with ability to successfully pass a federal background check with fingerprinting.
High School Diploma or equivalent required; Associate's degree preferred.
Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages.
Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook).
Previous call center or customer service experience strongly preferred.
Ability to work on-site in Arecibo, PR on a full-time schedule.
Education & Certifications
High School Diploma or GED required.
Additional training or certifications in customer service, communications, or related areas is a plus.
What We Offer
Competitive hourly wage
Paid holidays, vacation, and sick leave
Health insurance and professional development reimbursement.
Career growth opportunities in federal contracting services.
How to Apply
Make a difference by supporting veterans while building your career in a professional call center environment!
$13k-21k yearly est. Auto-Apply 58d ago
Sales Representative
Nazareno Services
Finance service representative job in Bayamn, PR
Job Description
Sales Representative
Metro and North Central Area
Who are we?
We are the authorized distributor of the Diabetes medical equipment Dexcom (Continuous Glucose Monitor) and Tandem (Insulin Pumps), among other brands, in Puerto Rico and the Caribbean.
Overview:
Attend targeted meetings with physicians, associations, and related personnel to present product advantages and ensure follow-up is completed until the sales cycle is closed, thereby meeting the established Company goals.
Responsibilities:
Follow established promotional plans and strategies to sell the glucose monitor to potential customers through key physicians, office and nursing personnel, patients, associations, etc.
Prepares, guides, and offers presentations to all potential clients and follows up on them.
Establishes and maintains excellent business relations with all targeted providers and key personnel (e.g., community opinion leaders).
Interacts with customers in one-to-one sessions, sales team meetings, and stand-up presentations.
Explain treatment and benefits to customers to appropriately oversee their medical condition.
Provides samples to physicians as applicable and maintains records and accountability for samples.
Proactively maintains abreast of changes in their medical field.
Creates detailed service business plans to serve key customers.
Discusses characteristics and clinical studies about diabetes products with physicians and other potential customers (i.e., key opinion leaders and associations).
Creates and maintains customer profiles and call notes, and sets the next call objective after every customer contact.
Plan and direct strategies and projects that generate sales.
Monthly evaluates results versus assigned objectives.
Analyzes assigned territory sales performance data and identifies and shortly attends to areas for improvement.
Develop, discuss, and report on sales efforts and the status of the weekly itinerary and routing schedule to meet call plan goals.
Develop customer-specific team action plans to report results on a weekly basis.
Educate physicians, patients, nurses, educators, and other referral sources regarding the importance of intensive diabetes management and continuous glucose monitoring for patients.
Utilize approved sales collateral to support promotional and territorial needs.
Represent the Company in industry events, like conventions, conferences, or any other activity where their assistance is required.
Must comply fully and consistently with all company policies, procedures, applicable laws, and regulations to maintain appropriate business and employment practices.
May carry additional duties and responsibilities as assigned, according to the requirements of education and experience mentioned in this document.
Requirements:
Bachelor's degree in business administration, pharmacy, science, marketing, finance, or related fields, or Associate's degree or two years of studies equivalent to 60 approved university credits.
At least three (3) years of experience in sales or related areas, preferably with experience in Diabetes, Pharma, Science, or the Health Care industry.
Minimum of two (2) years of experience in sales and promotion of products and services, preferably in the Diabetes and or health industry.
Languages:
Spanish - Advanced (comprehensive, writing, and verbal)
English - Advanced (comprehensive, writing, and verbal)
A valid driver's license in the Commonwealth of Puerto Rico.
Demonstrates in-depth product, market, and competitor knowledge.
Computer literate (Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams).
Ground Transportation required (car allowance provided).
Excellent organization skills (monitoring and reporting).
Ability to work collaboratively with colleagues and staff to create individual and team results (team-oriented environment).
Solid research, analytical, and technical skills.
Excellent communication, persuasion, negotiation, and leadership skills (able to sell the product, personalized service, and influence opinion leaders).
Capability to manage priorities and workflow.
Versatility, agility, and willingness to work within constantly challenging priorities with enthusiasm.
Proven capacity to handle multiple tasks and meet deadlines while maintaining high-quality standards.
Understanding of the local healthcare environment, customers, and competition.
Flexibility to work irregular working hours, weekends, and holidays when required.
Equal Opportunity Employer
$24k-47k yearly est. 8d ago
Sales Representative
Reliable Enterprises Development (Red
Finance service representative job in Bayamn, PR
Job Description
Reliable Enterprises Development (RED)
Sales Representative // Full Time // Job Opportunity
Company Profile
We are a company committed to providing comprehensive support in managing and improving customer service for you, your users, and your business. We dedicate all our knowledge and experience to optimizing customer service strategies to increase response times, improve customer communication, and streamline support processes, always adhering to the highest standards of quality and service.
Overview
As a Sales Representative, you should identify and reach out to potential clients, understand their needs and requirements, compellingly present the company's Customer Service Center, negotiate and close deals, and provide ongoing support to ensure customer satisfaction. You are also expected to maintain strong relationships with existing clients, stay updated on industry trends and competitors, and collaborate with other team members to achieve sales targets and contribute to the company's growth. Strong communication, negotiation, and problem-solving skills, along with a customer-centric approach, are essential for success in this role.
Duties and Responsibilities
Interacts with prospects and or customers on one-to-one sessions, sales team meetings, and stand-up presentations.
Explains the Contact Service Center process and benefits to customers to support their needs accordingly.
Demonstrates in-depth product, market, and competitor knowledge.
Proactively maintains abreast of changes in the Contact Service Center field.
Maintains a continuous professional relationship with key opinion leaders in the medical community, among other industries.
Addresses key customer needs by creating and successfully implementing business plans.
Prepares and updates customer profiles.
Maintains customer profiles and call notes. Sets the next call objective after every customer contact.
Implement market development plans and strategies, as well as quarterly sales plans, to achieve sales goals and objectives.
Evaluates results versus assigned objectives.
Analyzes territory sales performance data and identifies areas for improvement.
Develops and follows daily itinerary and routing schedule to meet call plan goals.
Develops customer-specific team action plans with measurable outcomes and time frames.
Work directly with prospects and or customers.
Utilize approved sales collateral to support promotional and territorial needs.
Key Credentials
Bachelor's degree in Business Administration or related fields.
Minimum of three (3) years of experience in sales and promotion of Contact Service Center, preferably.
Prior experience in medical device services or business-to-business sales in the health sector is highly preferred.
Strong data analysis, evaluation, and problem-solving skills.
Fully Bilingual English/Spanish.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and Internet applications.
Ability to meet or exceed sales targets.
Ability to impact and influence key customers and opinion leaders.
Selling and research skills.
Ability to prioritize, assign, and allocate resources to gain maximum return.
Communicate technical information effectively to target customers.
Understanding of the local healthcare environment, customers, and competition is a plus.
Work requires significant local travel, so you must have a valid Puerto Rico driver's license.
Work irregular hours, weekends, and holidays, when necessary.
Available to travel within the island 75% of the time.
Equal Opportunity Employer
$24k-47k yearly est. 3d ago
BDC Sales Representantive
Ricardo Caballero Auto 4.4
Finance service representative job in Barranquitas, PR
The BDC Sales Representative interacts with prospective customers and customers who contact us via phone to learn about RCGA and their desire to purchase a car. Demonstrates and models the company values of high-quality service, integrity, respect, honesty and professionalism.
Responsibilities:
Review in the morning at 9:00 a.m. lead quantity and call customers
Review new leads at all times of the day to call and refer
Answer incoming calls, collect customer information, transfer calls to representative,
Verify lead gogo where calls are coming from and add to system.
Communicates with the lot and gives them information about the prospective customer.
Ensure that the prospective customer is assisted by the Dealership Sales Executive (verify documentation)
Follow up with the prospective customer to ensure that they have received assistance, if they purchased a car and if they did not, investigate the reason.
Follows up on clients of the month in the Desk log.
Follows up on folders (working, new, CRM sold)
Contacts via telephone when the client does not attend the appointment, investigates and convinces him/her to attend.
Meets the established quota of more than eighty calls per day.
Collects complete client documentation. Understand: (Full name, number, email, unit of interest and town).
Must document the details or conversation of each lead [client] in the CRM system.
Comply with established procedures.
Follows up on calls registered in Lead Gogo, verifying if they are added to the system correctly.
Must punch/register 4 times daily, when entering, leaving to enjoy his/her break or end of shift.
Must punch in his/her 15 minutes granted in the morning and in the afternoon to take a short break.
Must be attentive to the training received.
Comply with hygiene rules, wash hands, wear uniform well and free of stains or tears, clean and well-groomed hair for ladies - simple makeup, gentlemen if they have a beard, it must be well-groomed.
Use the E-lead and Lead Gogo tool to access customer profile and always update their information, both platforms must also always be open.
Access the car inventory and check that you have visible scripts for new and used cars.
Confirm appointments scheduled for the next day.
Validate missed calls from the previous day
Make calls to customers who did not come to the lot and follow up.
Make calls to customers who have not bought a car.
Make calls to customers who bought, welcoming them to RCGA and thanking them for their trust.
Make a report on the 15th and 30th of each month for Motorambar [sales traffic] in the case of the Nissan brand
Other tasks can be assigned by your supervisor.
Non-Essential Tasks
Informs the client about the RCGA Credit Protection service and its benefits.
Required Supervision:
This position receives general direction from the BDC Manager.
Requirements:
High School Degree or Associate Degree in Business Administration [preferred]
Six (6) months to one (1) year of experience in a similar position.
Sales experience [preferred]
Knowledge of E lead CRM
Knowledge of Lead Gogo
Basic knowledge of Excel and Word.
Very good verbal and written communication in Spanish and English [preferred]
Excellent interpersonal relationships.
Ability to convince and negotiate.
Mathematical skills [addition and subtraction]
Computer skills and knowledge.
Ability to understand and follow instructions.
Ability to move to other work areas.
Organized
Results-oriented and team-work oriented
Detail-oriented
Job type:
Full-time, Permanent contract
Benefits:
Professional development training.
Private health insurance
Uniform provided
Christmas bonus
Hours:
Monday to Saturday
One day off during the week and on Sundays
Work location:
On-site employment
*Equal Employment Opportunity
$19k-35k yearly est. Auto-Apply 35d ago
Service & Sales Representative (SJU) - Part-Time
Clear 4.4
Finance service representative job in Carolina, PR
Check out a day in the life at CLEAR in the video above.
As a CLEAR Sales and ServiceRepresentative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. Your main focus will be to engage with travelers, explain the benefits of CLEAR's services, and convert potential customers into loyal members. In this sales & service focused role, you will work in a fast-paced environment where your energy, communication skills, and drive for success will help you consistently exceed sales targets, all while providing a great experience for our members.
What You'll Do:
Sales and Customer Engagement as an Ambassador for CLEAR:
Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries.
Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures.
Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques.
Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities.
What You're Great At:
Sales-Focused: Passion for sales with a results-driven mindset, always looking to meet and exceed targets. Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed!
Strong Communicator: Ability to effectively communicate the value of CLEAR's offerings and engage with potential customers, members, and travelers.
Customer-Centric: Skilled at creating meaningful connections with customers and offering tailored solutions to their travel needs.
Self-Motivated: Energetic, positive attitude with a desire to grow and take on additional responsibilities, particularly in sales.
Role Requirements:
Must be 18 years of age or older.
High school diploma or GED equivalent required.
Open availability and flexibility - ability to work various shifts including weekends and holidays.
Ability to stand for up to 8 hours per day.
Completion of airport badging and government screening process, including a drug test.
About CLEAR
Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. CLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinance. CLEAR also provides accommodations for qualified individuals with disabilities or in other covered statuses. If you need assistance or an accommodation due to a disability, you may contact us at ***************************.
$38k-52k yearly est. 60d+ ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Finance service representative job in San Juan, PR
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 15d ago
Customer Service Representative (Call Center)
Worldnet Telecommunications LLC 4.1
Finance service representative job in Guaynabo, PR
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds.
Maintain an average call monitoring percentage of no less than 85% (Satisfactory).
Responsible to refer any situation to the right area/department using the operations systems provided.
In charge to manage in excellence all the Customer calls following the VISION of the Company.
Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department.
Assist the Customer in billing, collections request, services orientation, order status.
Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services.
Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing.
Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer.
Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding.
Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated.
Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office.
Assist in training and orientation of the new employees.
Support and inform other area/departments regarding the services issues.
Performs all other duties as required.
SUPERVISORY RESPONSIBILITIES
This Job has no supervisory responsibilities
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision.
We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
$14k-21k yearly est. Auto-Apply 54d ago
Customer Service Representative
Telemedik
Finance service representative job in Guaynabo, PR
Job Description:
As a Customer ServiceRepresentative, you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence.
Essential Duties:
Communicates with members by phone to provide information about their respective health insurance plan services.
Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions.
Manages incoming calls and refers them to the appropriate resources based on the member's specific needs.
Documents and records transactions, including details of inquiries and actions taken.
Refers unresolved customer complaints to a supervisor or designated departments for further investigation.
Supports other Contact Center projects.
Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities.
Participates in training and development sessions.
Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information.
Immediately reports any Protected Health Information (PHI) exposure to the supervisor.
Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).
Requirements:
Minimum of one (1) year of experience in Customer Service.
Completed high school and/or university credits (preferred).
Advanced knowledge of computer applications and/or Microsoft Office.
Strong customer service orientation and commitment.
Excellent verbal and written communication skills.
Fast documentation and internet navigation skills.
Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m.
What are the benefits of joining our team as a Health ServicesRepresentative?
Training in service, regulatory aspects, and healthcare.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for growth and development.
Contributing to the health and well-being of the population.
Paid leave benefits.
Position Type: Full-time or Part-time
Work Location: On-site position in Guaynabo, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)
$13k-21k yearly est. Auto-Apply 12d ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Bayamn, PR?
The average finance service representative in Bayamn, PR earns between $25,000 and $72,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Bayamn, PR