Post job

Finance service representative jobs in Broken Arrow, OK

- 608 jobs
All
Finance Service Representative
Customer Service Representative
Member Service Representative
Banking Associate
Relationship Banker
Personal Banker
Banker
Service Representative
Sales Representative
Futures Trader
Trader
Finance Representative
Finance Service Advisor
  • Legal Sales Representative

    Wirth Law Group, P.C

    Finance service representative job in Tulsa, OK

    APPLICATIONS RECEIVED THROUGH THIS SYSTEM AND THAT DO NOT FOLLOW THE INSTRUCTIONS WILL NOT BE CONSIDERED. Do you want to "Make Law Easy" for Oklahomans with family law or criminal cases? The Wirth Law Office is a business-driven family law and criminal defense firm that is on track for aggressive growth, and we need an experienced salesperson to join our team and work directly with the owner and attorneys to support the team and help clients. We want to be known for helping clients navigate complicated legal matters and come out of an extremely emotional process feeling as though they are a better person, in a better position, and that they had a team behind them that really cared and fought for them. We are growing fast, and we need a salesperson who can hit the ground running. Do you want to work with a team of "A" players who care as much as you do about your work and helping clients? If so, prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph, explain what you believe are the 3 most important qualities needed in someone who works with family law clients and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence, please write, "I have read the instructions contained in the job posting and have followed the instructions." Email your resume and cover letter in PDF format to **************************. The subject line of the email should have your last name (all caps), followed by the position you are applying for in lower case, followed by one word that you would use to describe yourself in all caps. For example: "SMITH Salesperson AWESOME." We look forward to reviewing your application. APPLICATIONS RECEIVED THROUGH THIS SYSTEM AND THAT DO NOT FOLLOW THE INSTRUCTIONS WILL NOT BE CONSIDERED. Compensation: $55,000 base plus commission. Employer-sponsored health insurance. Compensation: $55,000 base plus bonus Responsibilities: This position will be responsible for important work, including: Receiving and returning calls from potential family law and criminal defense clients. Balancing availability for meetings with prospective new clients as well as following up with potential clients who said "no" and with current clients to conduct quality control calls and interviews. Keeping detailed notes in a centralized database. Being a team player and covering for your fellow salespeople to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the firm in the first place. Follow up with potential clients who have not yet been retained. Follow up with current clients at set milestones during their case or matter. Facilitate a professional introduction and transition to the legal team once the case or matter has begun. Actively engage in dialogue with management regarding the quality and volume of the leads, offering constructive feedback and suggestions for improvement based on your "front lines" experience. Utilizing a consultative selling approach when conducting sales calls to illustrate the value and benefits of our services. Updating our CRM system with details of all interactions with prospects and clients in a timely manner. Staying current with bar rules, legal industry trends, and information. Qualifications: If the statements below apply to you, then you may be our next salesperson: A strong interest in consultative solutions selling. Proven track record utilizing a consultative sales approach. A proven track record with sales ($750,000+ per year). Demonstrated, proven success in lead generation, prospecting, contract negotiation, and closing customers. Experience with Salesforce/HubSpot/Infusionsoft/Zoho or other CRM, particularly reporting. Independent, self-starter who thrives on immersion in a rapidly changing environment and excellent problem-solving and analytical skills. Proactive, can-do attitude, with great follow-through and resourcefulness, along with attention to detail. Strong communication and interpersonal skills with the ability to be personable yet persistent. Knowledge of the legal industry is an asset (but not a requirement). Real-life experience & a few "battle scars" to give you empathy and understanding is an asset. Experience overcoming a major obstacle in life and making an important change in your life, so you know at your core that others can do it too, is a plus. About Company At Wirth Law Office, our mission is simple but powerful: Make Law Easy for Oklahomans with Family Law cases, Criminal cases, or Small Businesses. We understand that the legal system can be overwhelming, so we work every day to make the process clearer, more accessible, and more successful for clients. We are a values-driven firm built on aggressive advocacy, client-centered service, and a commitment to excellence. Our attorneys are backed by skilled legal teams, proven systems, and strong leadership that fosters growth, innovation, and a positive work culture. We don't just show up for clients-we fight for them, guide them, and empower them. If you're looking to join a firm where your work makes a difference, your team has your back, and your career can thrive, Wirth Law Office might be the right fit for you. #WHLAW2 Compensation details: 55000-55000 Yearly Salary PI17fa0e35a1a6-37***********1
    $55k yearly 2d ago
  • Personal Banker

    Inceed 4.1company rating

    Finance service representative job in Pryor Creek, OK

    Personal Banker Compensation: $ 20/hr Inceed has partnered with a great company to help find a skilled Personal Banker to join their team! Join a dynamic team in a thriving banking environment where your communication skills and customer service expertise will shine. As a Personal Banker, you'll engage directly with customers, providing exceptional service and financial solutions. This is a fantastic opportunity to grow your career in the banking industry, working alongside a supportive team in a vibrant community. Key Responsibilities & Duties: Engage with customers to understand their financial needs Provide tailored banking solutions and services Manage customer accounts and transactions efficiently Maintain accurate records and documentation Promote bank products and services to customers Ensure compliance with banking regulations and policies Required Qualifications & Experience: Experience in banking or related financial services Strong communication and interpersonal skills Ability to work in a fast-paced environment Attention to detail and accuracy in transactions Nice to Have Skills & Experience: Previous experience as a teller or similar role Knowledge of banking products and services Proficiency in financial software and tools Perks & Benefits: This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process. If you are interested in learning more about the Personal Banker opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDTUL
    $20 hourly 3d ago
  • Customer Service Representative - Part-Time

    United Airlines 4.6company rating

    Finance service representative job in Tulsa, OK

    Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together. **Description** **As the face of our customer, here's what you will do:** Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. **Qualifications** **What You Need to Succeed (Minimum Requirements):** + At least 18 years old + High school diploma, GED, or equivalent + Comfortable with computers, mobile devices, and new technologies + Able to stand, walk, and handle baggage for an eight-hour shift + Able to read, write and speak English fluently + Ability to communicate with other departments and flight crews + Must be eligible to acquire and maintain credentials vital for the position + Must pass a background check + Must pass a pre-placement drug screen + Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances + Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need + Able lift up to 70 lbs + Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges + Must be legally authorized to work in the United States for any employer without sponsorship + Successful completion of interview and assessment required to meet job qualifications + Reliable, punctual attendance is a crucial function of the position + Ability to meet our uniform, and appearance standards + Must be willing and able to work 100% on-site Posting will expire on 12-14-25 The starting rate for this role is $19.64. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
    $19.6 hourly 1d ago
  • Customer Service Representative

    Blackhawk Industrial Operating Co 4.1company rating

    Finance service representative job in Tulsa, OK

    Job Description is located onsite in Broken Arrow, Oklahoma*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $25k-31k yearly est. 16d ago
  • Assistant Trader

    Angott Search Group

    Finance service representative job in Tulsa, OK

    Angott Search Group is pleased to partner with a financial planning firm in Oklahoma, in their search for an Assistant Trader. This full-time, on-site role is essential for supporting the firm's day-to-day trading operations. You'll be involved in trade execution, order management, and portfolio rebalancing, working in a dynamic, fast-paced environment. You'll also work closely with the investment team to analyze market trends, contribute to the development of investment strategies, and ensure the firm's trading activities are executed efficiently. This position requires a high level of attention to detail and strong collaborative skills. What You'll Do Support daily trading activities, including executing trades and managing orders. Assist with portfolio rebalancing to align with investment strategies. Collaborate with the investment team to analyze market trends and contribute to strategy development. Work effectively with team members, ensuring seamless communication and support for all trading operations. Qualifications Strong analytical and problem-solving skills. Experience in trade execution and order management. Knowledge of financial markets and investment principles. Proficiency in trading platforms and portfolio management software. Excellent communication and interpersonal skills to work effectively in a team. Attention to detail with strong organizational skills. Bachelor's degree in Finance, Economics, or a related field. Series 65 Licensure. Experience with trading Mutual Funds, ETFs, Treasuries, and Options is preferred.
    $67k-111k yearly est. 60d+ ago
  • I'm Outstanding! Consider Me for Future Roles!

    Spherexx

    Finance service representative job in Tulsa, OK

    Thank you for exploring opportunities at Spherexx! Didn't spot your dream role because it's currently occupied? Or perhaps you're a student looking for an assessment of your resume to identify any skills gaps? Whatever your situation, we want to know about it. At Spherexx, we're continually growing and scouting for fresh talent. If you'd like a chance to be notified of exciting roles before they go public, this is your gateway. Submit your resume here, and our dedicated hiring team will ensure your details are aligned with upcoming positions that match your skills and aspirations. To help us get a better sense of your fit for potential roles, we might ask you to complete some job-specific questionnaires. This step will not only give you a head start but will also make our hiring process more seamless and efficient. Stay Connected! Follow us on LinkedIn and Facebook to be in the loop with all things Spherexx: Facebook: Spherexx Careers LinkedIn: Spherexx LinkedIn One Last Tip: During your job hunt, remember to check your spam folder regularly. Recruitment emails often end up there, and we wouldn't want you to miss out on a golden opportunity!
    $75k-132k yearly est. 60d+ ago
  • Customer Service Rep

    Collabera 4.5company rating

    Finance service representative job in Tulsa, OK

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description We are looking for Agents licensed in Health, Accident and Life to help take calls for our Life and Dental Leads. They will be speaking with the customer and getting them to the correct area for their needs. Qualifications Need someone with good phone etiquette and Call Center Experience. Experience with Life or Dental Sales is helpful Additional Information To know more or discuss regarding this opportunity, please contact: Nishita Honest ************ *******************************
    $25k-31k yearly est. Easy Apply 60d+ ago
  • Customer Service Rep

    Metropolitan Tulsa Transit Authority 3.6company rating

    Finance service representative job in Tulsa, OK

    About MetroLink Tulsa: MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination! Are you a natural problem-solver who enjoys helping others? Do you have a knack for turning a simple question into a great customer experience? MetroLink Tulsa is looking for a Customer Service Representative to be the welcoming voice of our transit system. In this role, you will be a vital link between our community and the services they rely on every day. You'll use your expertise and positive attitude to help people navigate the city, get where they need to go, and feel confident in our services. What You'll Do: Be a Transit Expert: You'll be the go-to person for all things related to MetroLink Tulsa's services. Whether it's a call, an email, or an in-person question, you'll provide accurate information on bus routes, schedules, and policies. Guide and Educate: You'll help passengers plan their trips, find bus stops, and even suggest alternative ride options when needed. Your goal is to make using public transit simple and stress-free. Listen and Solve: You will handle customer inquiries and concerns with professionalism and courtesy, ensuring every person feels heard and respected. When a complaint or complement comes in, you'll be the one to document it. Connect with the Community: You'll build relationships with people from all walks of life, from daily commuters to first-time riders. Your friendly and helpful demeanor will make a real difference in their day. Maintain Your Skills: You'll stay proficient in MetroLink Tulsa's computer software to efficiently manage information and assist customers. You'll also work closely with your team and management to stay up to date on all policies and procedures. What You'll Need to Succeed: Knowledge of Tulsa: A strong understanding of the Tulsa area, including addresses and nearby streets, is a plus. Communication Skills: You must be an excellent communicator-both verbally and in writing-with a friendly and professional tone. Must have excellent computer skills. Problem-Solving Abilities: The ability to think on your feet, multitask, and manage your time effectively is essential. A Positive Attitude: We are looking for someone who is courteous, patient, and has a great attitude toward every person they interact with. Availability: Must be willing to work evenings, nights, weekends, and some holidays as needed. Why This Position is Fulfilling This isn't just a job where you answer phones; it's a role where you have a direct and tangible impact on your community. Every call you answer helps someone get to their job, a doctor's appointment, or home to their family. You are a crucial part of the system that keeps the city moving. You'll be a source of calm and clarity for people who may be feeling stressed or lost. By providing accurate information and a helpful attitude, you'll not only solve their immediate problem but also build trust in a vital public service. You will feel a genuine sense of purpose knowing that your work contributes directly to the well-being and mobility of the residents of Tulsa and surrounding areas. This is an opportunity to make a real difference, one conversation at a time. Great Benefits! Free Employee Health Insurance, Long Term Disability, Life Insurance Vision, Dental and Supplemental insurance available Pension & 457b retirement Vacation, Sick & Holidays The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.
    $24k-31k yearly est. Auto-Apply 27d ago
  • Customer Service - Customer Service Representative (Part Time) 105-1068

    Communitycare 4.0company rating

    Finance service representative job in Tulsa, OK

    Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member. Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued. Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional. Provide interpretation services for all product lines via the contracted language line service as appropriate. Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required. Effective problem resolution skills that demonstrates balance of company and customer needs. Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology. Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence. Understanding and striving to meet or exceed call center metrics while providing excellent customer service. Taking part in training and other learning opportunities to expand knowledge of company and position. Perform other duties as assigned. QUALIFICATIONS: Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills. Ability to resolve conflict and diffuse tension Strong time management skills and decision- making skills. Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner. Ability to work under stress with production and quality standards. Proficient in Microsoft Office applications. Highly organized and attentive to detail. Flexibility, ability to adapt to change. Successful completion of Health Care Sanctions background check. Bilingual skills a plus. EDUCATION/EXPERIENCE: High school diploma or equivalent required 1-year customer service experience with direct interactions with customers Contact center or medical field experience preferred
    $24k-30k yearly est. 4d ago
  • Customer Service Representative - Broken Arrow, OK

    Kedia Corporation

    Finance service representative job in Broken Arrow, OK

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $24k-32k yearly est. 60d+ ago
  • Banker Associate, Mid-Corporate Banking - Associate

    JPMC

    Finance service representative job in Tulsa, OK

    You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you. As an Associate Banker in Mid-Corporate Banking, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and drive internal and external client dialogue. Our Banker Associates are required to have deep working knowledge of our solutions including, but not limited to: Credit, Treasury Services, International Banking, Commercial Card and Merchant Services. Banker Associates work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.This role is not eligible for employer sponsored immigration support of any kind. Job Responsibilities Champion a culture of innovation and a customer centric mindset Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships Find ways to drive new client acquisition in partnership with the bankers Embrace a culture of respect, diversity and inclusion Required Qualifications, Capabilities and Skills 3+ years in a similar banking, venture, credit or treasury role Outstanding professional reputation and integrity Strong leadership skills required Demonstrated ability to develop and retain new and profitable relationships in a highly competitive environment Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly Extensive knowledge of products and services Preferred Qualifications, Capabilities and Skills Bachelor's degree preferred Superior knowledge of the market dynamics and its business environment preferred Excellent problem solving, oral, and written communication skills
    $29k-62k yearly est. Auto-Apply 37d ago
  • Customer Service Representative

    Vero Networks 4.2company rating

    Finance service representative job in Tulsa, OK

    Department: Network Operations Reports To: Supervisor, Customer Service As a Customer Service Representative, you are the face of our company and make the first impression on our customers. This is a fast-paced role that requires a shift in focus multiple times per hour and prioritization of work as it arises. The Customer Service team handles all incoming tasks such as onboarding new customers, existing customer account inquiries, payment postings, add-on requests, resource coordination and interdepartmental communication. You will provide day-to-day support to ensure incidents and customer requests are managed in accordance with quality standards and the goals of the company are achieved. RESPONSIBILITIES High School diploma or GED Strong critical thinker Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care. Ability to organize and prioritize work and adapt to changes quickly. Self-guided approach to learning and gaining knowledge in addition to company provided training. Self-motivated with the ability to work in a fast paced, team-based environment. Ability to effectively solve problems or escalate issues as needed. Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary Bilingual a plus CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS High School diploma or GED. Strong critical thinker. Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care. Ability to organize and prioritize work and adapt to changes quickly. Self-guided approach to learning and gaining knowledge in addition to company provided training. Self-motivated with the ability to work in a fast paced, team-based environment. Ability to effectively solve problems or escalate issues as needed. PREFERRED QUALIFICATIONS Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary. Bilingual a plus. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Hybrid position. Will start remote but will require to be on site within a few months. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
    $22k-32k yearly est. Auto-Apply 1d ago
  • Packaged Gases Customer Service Representative - Tulsa OK

    Matheson Tri-Gas, Inc. 4.6company rating

    Finance service representative job in Tulsa, OK

    - CUSTOMER SERVICE REPRESENTATIVE Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. Provides quotes or completes the sale, if campaign appropriate to directly gain new business. Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. Manages requests for products, price and technical information. Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. Maintains showroom cleanliness by procedures set forth by management. Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. Tracks result of outbound campaign efforts. Backs up inbound customer service, as needed. Comply with all DOT and OSHA regulations. Ensure all safety rules are strictly observed. Perform other projects and duties as assigned. Qualifications * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail). Physical Demands: Stationary Position - Frequently Move/Traverse - Frequently Stationary Position/Seated - Occasionally Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Reaching - Frequently Handling - Frequently Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions- Occasionally Coordination -Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $25k-29k yearly est. 60d+ ago
  • Customer Service Representative

    Barracuda Staffing

    Finance service representative job in Tulsa, OK

    We are currently looking to fill a Customer Service Representative position with a company in Tulsa, OK. Are you a confident communicator who thrives in a fast-paced environment? Do you enjoy solving problems and creating positive customer experiences? We're seeking a Customer Service Representative (CSR) who will play a vital role in supporting both residential and commercial clients while contributing to customer satisfaction, retention, and growth. Pay: $17-$20/hour Schedule: Monday-Friday, 7:00 a.m.-5:30 p.m. and some Saturdays required What You'll Do: Respond to customer inquiries via phone, email, and occasionally in person with professionalism and clarity Provide accurate information on products, services, pricing, and company policies Resolve customer concerns quickly and effectively in alignment with company standards Process service requests, payments, and orders with precision and timeliness Maintain detailed customer records and document account activity thoroughly 50-hour, on-site workweek Collaborate with internal teams to ensure seamless customer service and issue resolution Conduct follow-ups to confirm resolution and collect feedback Escalate unresolved or complex issues to supervisors when appropriate Stay aligned with company policies and service expectations
    $17-20 hourly 16d ago
  • Customer Service Representative

    United Warehouse Company 2.4company rating

    Finance service representative job in Tulsa, OK

    The United Warehouse Company has been in business since 1915 providing customers with secure warehousing, transportation and distribution services, 3PL and contract packaging services. We operate well over a million square feet of ultra-modern warehousing and distribution facilities in multiple states throughout the Midwest. We offer temperature controlled storage, sanitary and food grade environments, secure outdoor storage, and an experienced team of contract packaging professionals to help you fill customer orders or complete packaging projects. Job Description United Warehouse Company is seeking a qualified Customer Service Representative to join our growing team! As a Customer Service Representative, you will be the first point-of- contact to our customers - you will be the expert on your account(s). You'll need to be a great communicator, a brand ambassador and have a strong desire to possess the know-how to get the job done. You will be in charge of answering any customer inquiries, resolving customer issues, and maintaining a customer database of information. The person for this position should be particularly well organized and detail oriented. If you are independent, accountable, intelligent, detail-oriented and have a great attitude, we'd like to talk to you! The hours for this position are 1st shift, however, must be available outside of regular hours to assist drivers, warehouse operators, and customers with issues or changes in scheduling. This position is full-time, first shift - overtime and weekends are required, depending on customer need. RESPONSIBILITIES Be the voice of United Warehouse Company. This will entail heavy customer interaction via phone and email. We will expect that your interpersonal communication skills are strong in both capacities. Manage customer accounts, from order receipt to delivery including order fill, transportation planning, on time delivery monitoring, exception management and supporting promotions, seasonal and new item launch management. Investigate order/invoice processing problems and facilitates issue resolution with management assistance. Keep detailed notes in our customer tracking system and be able to prioritize multiple tasks - the pace is fast and you'll rarely be doing one thing at a time. Embrace new challenges every day. Being adaptable and flexible are critical! Follow up on items…and follow up…and follow up again! Embrace your mistakes! You'll inevitably make a few. Help identify what we have missed. Help us build a stronger company - every day. Qualifications REQUIRED SKILLS AND EXPERIENCE Have 1-3 years of relevant communications based experience. Have an understanding of the value of teamwork and how teams work. Have a heightened sense of urgency, a heightened attention to detail and be able to communicate our customer offering. Complete and maintain customer account-specific records with auditor like accuracy. Must be able to work well in a self-managed team environment. This includes cooperatively scheduling work, vacation, hours and team task assignments. Ability to maintain productivity and professionalism while under pressure to meet strict deadlines and balance multiple priorities; Displays attention to detail for both accuracy and content. Judgment to resolve issues with the appropriate sense of urgency, including after standard business hours support. HOW TO APPLY Click on the “I'm Interested” button below to submit your resume or visit our website at *********************** and click on the "Careers" tab to complete an applicaiton online. Additional Information All your information will be kept confidential according to EEO guidelines. Drug/Alcohol testing compliant with applicable statutes. For reasonable accommodation of disability during the hiring process call **************.
    $24k-32k yearly est. 15h ago
  • Financial Counseling Representative I

    R1 Revenue Cycle Management

    Finance service representative job in Tulsa, OK

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Seeking and paying for medical care is a significant challenge for many Americans. As an R1 Financial Counseling Associate, you will be responsible for counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s). You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role, a successful candidate must display excellent customer service, commitment to assisting patients, and attention to detail. To thrive in this job, you'll need to be able to multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations. Additionally, you will need to gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information. Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus. Here's what you can expect working as a Financial Counseling Associate: * You will have the opportunity to help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care. * You will see, hear about, and/or be in the presence of illness and injuries. You may need to be up to date on all vaccinations (including but not limited to an annual flu shot), pass a drug test, and pass a background check prior to hire. * This is a fast-paced work environment; you will need to be able to communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently. R1 training and Financial Counseling leaders are ready to help you gain the knowledge you need to be successful in this role. * We at R1 care about your professional growth and development. Financial Counseling leaders are committed to fostering individual growth, and R1 provides a multitude of career and leadership development courses and programs. Requirements: * High School Diploma or GED * Excellent customer service skills * Compassionate communication This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status. For this US-based position, the base pay range is $15.35 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #healthcare #customerservice #financialcounseling #rcm #insurance #hospital #medicaid #LI-TJ2022
    $15.4-22.5 hourly Auto-Apply 60d+ ago
  • Customer Service Representative (Medical)

    Interchange RX LLC

    Finance service representative job in Tulsa, OK

    Job DescriptionJob Overview InterchangeRx, LLC dba PDC Rx is a small pharmacy benefits management company in Tulsa, OK. The mission of our team is to provide outstanding customer service to all of our clients to ensure complete satisfaction, growth, and retention. One of PDC's strongest selling points is the exceptional support we are able to provide our clients. With PDC Rx, it is never business. It's always personal. Our work environment includes: Modern office setting Free food and beverages provided in office $40 cell phone reimbursement after 90 days Collaborative and supportive team culture Health and wellness programs We'd love to add you to our amazing team! PDC embodies the meaning of the word support. As a Customer Service Representative, you will provide pharmacies and hospices with a customized solution to their unique set of needs. We provide personal attention to every call and fax in order to provide our clients with exceptional, accurate and efficient service. In order to excel within this position, time management, multi-tasking, attention to detail, and accuracy are all skills one must possess and be consistent with. Pharmacy technician certificate required for $18.50 pay rate. Responsibilities and Duties Includes, but not limited to the following: Successfully work in a team environment. Follow department policies and procedures. Maintain a positive attitude towards clients and co-workers. Accurate data entry while multi-tasking and paying close attention to detail. Display a high level of confidentiality and conform to HIPAA regulations. Maintain consistent professional communication through email, telephone, chat, and fax. Troubleshooting with pharmacies, handling medication rejections, and prior authorizations. Other duties as assigned. Schedule - Daily and On-call schedule may vary based on department scheduling needs. Training will be scheduled Mon -Fri from 9 am - 5 pm. After 6 week training period, work schedule is Wednesday-Saturday 10 am - 8 pm. Work overtime, if needed. We are available to our clients for after-hours emergency admit calls, etc., 24/7/365. On-Call availability when needed for coverage purposes. Work rotating holidays while On-call. Minimum 1 year customer service experience Pharmacy technician certificate required for $18.50 hourly pay rate Starting pay is 16.00 per hour without a pharmacy technician certification Background check is required Job Type: Full-time, On-site Pay: $16-18.50 per hour Other: Additional pay for On-call and After Hours weekend pay (following training period) Note: We encourage you to apply if you have medical experience, especially pharmacy, medical billing and coding, etc. A working knowledge of medications is highly preferential. Starting pay is 16.00 per hour without a pharmacy technician certification; $18.50 per hour with pharmacy technician license. E04JI8008r5c402ysxp
    $16-18.5 hourly 18d ago
  • Member Service Representative - Bixby

    Communication Federal Credit Union

    Finance service representative job in Bixby, OK

    Job Description Communication Federal Credit Union has proudly served its members for over 80 years with Forbes ranking us #1 Credit Union in Oklahoma in recent years. We're committed to our communities, providing financial education, and supporting local organizations. Our motto remains "Connecting With You" because we believe connections are central to all that we do. Our commitment to community is a major part of who we are as a Credit Union, and it is a top priority within our culture. What Employees Receive:$1,000 Welcome Bonus after 90 days11 Paid Holidays200% 401(k) Match up to 5%Tuition/ Educational AssistanceGenerous Benefits Options & Many Other Employee Perks!As a Member Service Representative, you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. Our Ideal Candidate: - Collaborative teammate with excellent interpersonal and communication skills. - Great listener with strong desire to help people. - Ability to accurately process transactions and requests. - Thrives handling multiple tasks in fast paced, service-oriented environment. - Embraces new opportunities with strong initiative to accomplish tasks. What You Will Do: Accurately process Teller transactions, including deposits, withdrawals, and loan payments. Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members. Understand and cross-sell CFCU products and services. Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells. Work Schedule: Monday Friday and rotating Saturdays. Education and Qualifications High School Diploma or G.E.D. Minimum 1-2 years of experience in a financial institution or retail customer service/sales environment required. Prior cash-handling experience preferred. Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued. Job Posted by ApplicantPro
    $20k-28k yearly est. 6d ago
  • Customer Service Representative

    Sonaca North America

    Finance service representative job in Tulsa, OK

    WHO ARE WE Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. POSITION SUMMARY We are currently seeking a Customer Service Representative (CSR). The CSR Serves as the point of contact with external customers. This position processes sales orders, resolves customer requests, questions and complaints, and maintains positive relations with our customers. The CSR will focus much of his/her attention on achieving 100% on-time delivery through proactive management of each sales order. ESSENTIAL JOB RESPONSIBILITIES * Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. * Customer focal for all customer questions, concerns and problem resolution * Serves as liaison between the customer and various departments throughout facility * Liaison between customers, plant personnel to facilitate flow of materials, tooling, paperwork, etc. in and between work centers to ensure 100% on-time delivery. * Manages and coordinates customer short flows, AOG's (aircraft on ground) including negotiating due dates when on-time delivery is in jeopardy * Communicate with Production, scheduling, shipping and purchasing to acquire dates to report to customers. * Proactively reviews all delivery schedules via system generated reports and customer portals * Review customer sales orders - filter FAI orders, verify pricing on all orders, and verify lead time on sustaining orders. * Manage incomplete PO's with customers to ensure all information meets NADCAP and Company requirements. * Relay customer changes; address, locations, contacts, and other important information to proper personnel. * Main contact and the resident expert for each assigned customer regarding issues such as: contract requirements and specific individual needs of the customers and/or their representatives, lead-times, etc. * Review of all P.O.C.'s and new order entry reports and apply changes, or work with others as necessary, to determine required actions, if any. * Using ERP system to research and analyze customer situations * Proactively review and manage delivery schedules: * Maintain a hands-on approach to status and handle delinquencies; know where they are within the plant and the projected delivery date. Status to the customer will be done in the format they request or that they agree upon. * Identify potential problems, analyze and propose alternatives for resolution for any issues that may jeopardize on-time delivery. Request, charge and track expedite costs as required. * Coordinates the efficient flow of product through the manufacturing process * Utilizes capacity management techniques to maximize throughput and reduce constraints to perform processes necessary to efficiently meet the customer's demand * Depending on the needs of the site location working from, may review, manage, and execute orders to manufacturing to support customer demands * Continually work to build a long-term relationship with the customer * This is a role of "goodwill ambassador", as well as acting as liaison and problem solver for both the customer as well as Sonaca North America * Works independently under minimal supervision. * Function as a productive, contributing and responsible member of his/her work team. * Cross train and support customer service team objectives as required. * Is familiar with all job tools available and applicable to the job and the plant including Company standard procedures and work instructions. * In all actions, supports Sonaca North America's Quality Policy, Mission Statement and other Company policies and procedures by supporting our commitment to total customer satisfaction, quality products and services, lean processes, continuous improvement, on-time delivery, safety, teaming, individual accountability, and respect for people. * May occasionally work in another Sonaca North America facility to accommodate customer requirements and/or adjust for variation in work flow within the company. EDUCATION AND EXPERIENCES * Minimum of 4 years' experience in customer service in manufacturing or related industry. Aerospace experience preferred. Background in manufacturing environment preferred. * Associate degree or high school diploma with equivalent years of experience in customer service, engineering, or materials management required. * Experience with Microsoft Office; Outlook, Word, Excel, and PowerPoint. * Experience with SAP or other another like ERP systems. * Ability to develop win-win relationships with customers. * Ability to work effectively in a team-based environment. * Ability to effectively present information and respond to questions one-on-one from groups or individuals. * Ability to solve practical problems, utilizing standard operating procedures. * Ability to interpret information furnished in written, oral and/or diagram form, to determine the best course of action among various alternatives. * Must have good analytical skills. * Must be well organized, can prioritize, maintain focus and follow through. * Understanding of process flows, lead-times and lean principles in a manufacturing environment. * Knowledge of all Production Control functions. * Ability to learn each product line's capabilities and limitations. WHY CHOOSE SONACA NORTH AMERICA? We take care of our people. * 401(k) retirement savings plan with a percentage company-match contribution * Competitive wages * Paid holidays * Paid time off * Medical, dental, vision, life, and accidental insurance * Short-term disability * Long-term disability * Employee assistance plan - for access to counseling, consulting and other community resources * Wellness program * Tuition assistance * Subject to eligibility, terms, and conditions This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an "at will" basis and may be terminated at any time. Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company's online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at ************ for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America's Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials. Sonaca North America is an E-Verify Employer. Sonaca North America is an Equal Employment Opportunity/Disability/Veterans Employer NOTICE ON FRAUDULENT JOB OFFERS It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates ("LMI Aerospace"). This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process. Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings. Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email ******************.
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    GFL Environmental

    Finance service representative job in Tulsa, OK

    The Cusomer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off. 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage. 401(k) with an employer match. Paid holidays. Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: • Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. • Communicate clearly and concisely with on-the-road employees to give instructions and assistance. • Answer incoming and make outgoing customer telephone calls. • Receive and resolve, within established guidelines, customer questions and concerns. • Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. • Track customer information and concerns and enter data into database. • Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. • Maintain new account files. • Work with supervisors to ensure that all missed stops and special pick ups are completed daily. • Provide timely and accurate information regarding missed stops or other customer concerns. • Generate call-in work orders for drivers. • Download, distribute and answer all customer inquiries received via email. • Take web request and process payments by phone. • Process customer payments via internet and take cash payment's as needed. • Enter new subscription residential accounts into system. • Run credit checks on new customers. • Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. • Key all new/cancelled accounts into Tower system and verify in system. • Scan all contracts into system and maintain records of them. • Assist in completing the Affirmative Action log for all applicants. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. • Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. • Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. • May provide back up assistance for Office Coordinator. • Perform other duties and responsibilities as required or requested by management. Requirements: • High School Diploma or GED. • One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: • Ability to implement solutions to general and specific customer concerns. • Ability to work in fast-paced environment, meet time deadlines and perform under pressure. • Possess good organizational skills and record keeping skills. • Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. • Proficient in Microsoft Outlook, Microsoft Word and Excel. • Good problem solving ability. • Excellent data entry skills. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, talk and hear. • Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: • Work in indoor office environment 95% of the time. • Noise level is usually moderate. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $24k-32k yearly est. 3d ago

Learn more about finance service representative jobs

How much does a finance service representative earn in Broken Arrow, OK?

The average finance service representative in Broken Arrow, OK earns between $18,000 and $35,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.

Average finance service representative salary in Broken Arrow, OK

$25,000
Job type you want
Full Time
Part Time
Internship
Temporary