Finance service representative jobs in Goshen, IN - 815 jobs

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Customer Service Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. Essential Functions * The incumbent will be responsible for greeting, servicing and general comfort of each passenger * Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains * Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports * Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station * Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. * Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms * Required to perform janitorial duties * Handle checked baggage, package express and company materials in the station and on/off train Minimum Qualifications * Able to lift items that weigh up to 50lbs * Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,) * Must have a HS Diploma or GED. * Valid Driver's License required Preferred Qualifications * Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies * Familiar with the operation of the Passenger Information * Proficient with baggage & express operation and be able to quote rates & information Communications and Interpersonal Skills * Must have excellent written and oral communication skills. * The ability to maintain a positive, good-natured attitude is essential. * Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:165751 Posting Location(s):Indiana Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>

Allen County Job Descriptions COURT SERVICES REPRESENTATIVE Department: Superior Court - Family Relations Division FLSA Status: Nonexempt Classification/Level: B4 Date Last Reviewed: 5/2023 Under the direction of the Administrator of CHINS, the Court Services Representative is responsible for facilitating, scheduling, and executing essential functions of the Family Relations Division, in particular the intake and resolution of domestic relations, adoption and Children in Need of Services (CHINS) abuse/neglect cases. This position is covered under the Superior Court Employee Handbook. This is an employee-at-will position. ESSENTIAL FUNCTIONS: Responsible for receiving pleadings and issuing court orders as authorized by the Judge on domestic relations and adoption cases. Reviews adoption cases for accuracy and completeness of paperwork to ensure that files are ready for final hearing. Enters orders related to cases filed in the Family Relations Division, including findings, notices, letters and related correspondence into statewide software applications. Responsible for conducting abuse and neglect case facilitations in compliance with local trial rules and in coordination with initial and dispositional hearing schedules. Coordinates Alternative Dispute Resolution services in Domestic Relations cases, including the development and maintenance of the court's civil arbitration program. Coordinates self-represented litigant services in Domestic Relations cases, including operational coordination of the court's self-represented litigant clinic. Assists in scheduling dependency/domestic relations and adoption cases for three judicial officers. Prepares memos, letters, statistical reports and other department correspondence. Responsible for assisting the public, answering telephones and returning calls, performing scheduling tasks, and accessing court case files. Coordinates the court's Mental Health Track, Family Court Project and other court improvement programs. Participates in special events that contribute toward public awareness of and utilization of Court services, including Adoption Day, pro se days, mediation days, CLE training and Conference on Youth. Performs all other duties as assigned, including overtime as required. REQUIREMENTS: High School Diploma or GED with specialized training beyond High School in Paralegal or Criminal Justice Fields and more than one year of court related experience Ability to pass applicable Indiana Supreme Court and case management certifications in order to use INCite, Odyssey, and Quest Case Management Systems Familiarity with intake of pleadings and issuance of notices, pleading and certain court orders in order to assist litigants and attorneys with the filing and processing of accurate pleadings Familiarity with Indiana Code Title 31/CHINS, adoption, paternity, dissolution and child support, as well as court policies and procedures governing domestic relations filings REQUIREMENTS: (continued) Understanding of federal, state, and local trial rules and statutes governing CHINS and domestic relations case processing and scheduling Strong computer skills with the ability to use Microsoft Office and other job related software Ability to use computer, court recording equipment, copier, scanner, fax and other job related equipment Familiarity with electronic document production and filing techniques Ability to type at least 40 WPM DIFFICULTY OF WORK: The Court Services Representative performs work that is moderately complex when receiving pleadings and issuing court orders as authorized by the judge. Understanding of court policies, procedures and federal and state statutes related to CHINS, domestic relations and adoption cases in order to review cases for accuracy and completeness of paperwork. RESPONSIBILITY: The Court Services Representative performs work that requires some analysis and judgment when conducting abuse and neglect case facilitations and reviewing domestic relations cases. Errors in work are not immediately apparent, but are revealed through adverse effects on subsequent operations. PERSONAL WORK RELATIONSHIPS: The Court Services Representative maintains frequent contact with other County employees, personnel from related government and social agencies, and members of the general public when facilitating, scheduling and executing essential functions of the Family Relations Division. WORKING CONDITIONS: The Court Services Representative works in and out of an office setting with frequent sitting and the ability to move about freely. Frequent lifting of up to forty pounds and some bending, pushing/pulling loads, reaching overhead and kneeling is required. Frequent mental/visual effort and detailed inspection exist and very frequent typing, attention to detail, monitoring of equipment and proofreading is to be expected. SUPERVISION: None LICENSING: None IMMEDIATE SUPERVISOR: Administrator of CHINS HOURS: 8:00 am - 4:30 pm; 37.5 hours/week; overtime as required EEO CATEGORY: 0106 WORKERS'S COMP CODE: 8820

The position supports the Director, Financial Aid in overseeing the daily operations of financial aid administration, student accounts, and financial wellness programming. Key responsibilities include coordinating with the Accounting Office on billing and payment processes, assisting students with account and aid issues, monitoring compliance with federal regulations, and managing communications regarding financial aid deadlines. The role also involves loan processing, reconciliation, external scholarship coordination, and delivering financial education through individual counseling and events. To share this posting, please use this link: 6096349:Career Search DUTIES AND RESPONSIBILITIES: * Assists the director of Financial Aid in managing day-to-day operations in all areas of financial aid administration including student accounts and delivering financial wellness programs and events. * Manage communications and information sharing with Accounting Office on tuition, fees, books, billing dates, due dates, and payment plans. * Review student accounts for accuracy, and assist students with outstanding financial aid requirements. * Monitor past due student accounts and work with students to bring accounts up to date. * Coordinate with Accounting Office tuition billing to third-parties. * Organize, schedule and counsel students on pertinent topics related to financial wellness and financial planning including federal loan repayment options, loan consolidation, and loan forgiveness. * Monitor posting of checks to student accounts within established time frames. * Research external scholarships, manage web listing of scholarships and communications with students. * Serve as back up in managing data exchange (uploading and downloading of files) with U.S. Department of Education (ED) using the SAIG electronic mailbox, Common Origination and Disbursement (COD) for loan processing, National Student Loan Data System (NSLDS) for enrollment and award reporting, and other third-party processing systems. * Communicate to students regarding important dates/deadlines including FAFSA filing, verification, missing documents, and scholarship applications. * Share financial wellness activities with the Director and Coordinator, including one-on-one appointments, group presentations, and federal entrance and exit loan counseling. * Participate in professional development training. * Maintain current knowledge of laws, regulations, and institutional polices to ensure compliance. * Generate and review weekly audit reports on key financial aid metrics, including funding levels, loan and award limits, ISIR rejects, ISIR verification, and loan processing updates. * Generate and review monthly audit reports for NSLDS, aggregate loan limits, and student enrolled credit hours. * Reconcile federal Direct Loan disbursements between the Office of Financial Aid and the Accounting Office; ensuring data accuracy between the student information system and the Common Origination and Disbursement (COD) system. * Manage all aspects of student Leave of Absence processes including exit counseling, Return of Title IV funds calculations, NSLDS updates, and adjustments to cost of attendance and academic year timelines. * Execute and monitor monthly procedures for managing delinquent borrowers in accordance with federal guidelines. * Conduct research and contribute to the development and annual updates of the institution's Cost of Attendance. * Support the implementation of federal regulations and reporting requirements. * Provide assistance with Student Affairs events, including the White Coat Ceremony, Match Day, and Graduation. * Availability to work occasional overtime on weekends or evenings to complete time sensitive projects. * Acquires knowledge for new technology and policy/procedure revisions. * All other duties as assigned. To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE: * Bachelor's degree with one year experience in student financial aid or related area in post-secondary education preferred. Equivalent combination of relevant education and experience will be considered. * Experience working with a student information system is preferred. OTHER SKILLS AND ABILITIES: * Knowledge and proficiency in grammar, spelling and typing skills. * Ability to effectively communicate with others verbally and in writing. * Ability to operate automated standard office equipment such as multi-line phone system, copier/scanner, shedder, etc. * Ability to set priorities and meet assigned deadlines. * Ability to accept and apply feedback. * Regular and predictable attendance is expected. * Demonstrates the ability to recognize priorities in organization of work flow. * Able to perform duties independently, with a minimal need for direct supervision.

Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls. Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry. Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim. Requirements: High School graduate or equivalent required. 3 years of medical billing experience in A/R. Medical billing knowledge to include UB & HCFA billing is preferred.

Join our team at Terex Advance and embark on an exciting opportunity as we seek a skilled and dedicated Parts Sales & Solutions Customer Service Representative to contribute to the Advance Team. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. Parts Sales & Solutions CSR Responsibilities: * Collect customer contact information/inquiry and enter into CRM (customer relationship management database) * Ensure that all order entry, credits, returns, and other sales transactions are completed under established compliancy guidelines, resulting in auditable documentation * Provides feedback and technical assistance to various customer inquiries and issues such as order changes, cancellations, status, estimated shipping date and tracking information. * Coordination with intercompany departments to resolve customer inquiries (Logistics, Finance) * Respond to sales inquiries and requests for quotation in an accurate and timely manner. * Identify, address and escalate issues * Performs other duties as assigned that support the overall objective of the position Basic Qualifications * High School Diploma / GED * Two years customer service or sales experience Preferred Qualifications * Call Center experience * Excellent verbal and written communication skills * Ability to handle stressful situations in positive, tactful manner. * Ability to relate to a wide variety of people in a professional and diplomatic manner * Oracle ERP & Salesforce CRM experience helpful * Heavy Truck knowledge helpful * Order Entry IFS System * College diploma or parts sales experience * Computer proficiency with Microsoft Windows 7 and Microsoft Office 2010 - proficiency in Excel an asset. Hourly Wage Range: $23-27/hour Why Join Us * We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose * Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm. * Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued. * We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way. * We are committed to helping team members reach their full potential. * Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations. * We offer competitive salaries, Team Member bonus programs, private healthcare, life assurance, LinkedIn Learning, 401k match up to 5% and many more additional benefits. * For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate This above description is non-exhaustive and there may be additional duties in accordance with the role. If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. How to Apply To apply for this role and view all available positions within Terex, please visit our careers page: ********************* Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community. [Please amend this to suit your location] If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply. About Terex: Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide. Additional Information: We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at **********************************. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

🍂 Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! 🍕 RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description Just got out of school, let us keep you cool! As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. Ability to quickly and accurately learn products, services, and procedures. Client service experience or comparable experience. High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills Strong desire and ability to influence, educate, and connect customers to technology solutions. Cash handling experience.

Job Description Responsible for total customer and sales representative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing) Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment Back-up to Customer Support team when needed Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax. Accountable for all record-keeping as appropriate and in accordance with specifications. Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Shift Label: 1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday Shift Comments: Hybrid after fully trained M-W in office Th & F WFH

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities Shares the value of Chase Private Client with clients that may be eligible Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Adheres to policies, procedures, and regulatory banking requirements Required qualifications, capabilities, and skills Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role Compliance with Dodd Frank/Truth in Lending Act* High school degree, GED, or foreign equivalent Adherence to policies, procedures, and regulatory banking requirements Ability to work branch hours, including weekends and some evenings Preferred qualifications, capabilities, and skills Excellent communication skills College degree or military equivalent Experience cultivating relationships with affluent clients Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************

World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go. The Multi-Site Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance. Hourly Pay: $15 - $18 What You'll Do: Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions. Guide customers toward upward credit mobility through responsible financial choices. Deliver top-tier customer service by assisting with questions, concerns, and available products. Process and prepare loan applications, documents, and renewals accurately. Take and process customer payments. Prepare and execute loan closings on current and renewal loans. Balance assigned cash drawer daily and ensure all transactions are accurate. Complete daily branch bank deposits and, as needed, transport funds to and from the bank. Maintain strong customer relationships and represent the company's values in every branch supported. Collaborate with Branch Managers and team members to meet performance goals. Other duties include but are not limited to: Calling approved and unmade applications to close loans daily. Supporting tax services and helping build tax clientele. Sending complete and accurate credit denial letters within 30 days from the date of application. Paying branch expenses as instructed by the Branch Manager. Travel Requirements & Coverage Area: Reliable transportation for daily travel to assigned branches and bank deposits. Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager. Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable. Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting. Experience That Will WOW Us! Demonstrated self-confidence, organization, and adaptability. A history of kindness, compassion, and helping others succeed. A mindset focused on quality, problem-solving, and openness to new ideas. Team-oriented approach - willing to pitch in, learn, and lead by example. Basic computer proficiency and comfort learning new systems. Valid driver's license and access to a dependable vehicle. Why World? Growth-minded culture: 80% of our Financial Services Representatives are promoted to management. Proven career paths: 75% of our Operations Executives began in similar roles. Community connection: Paid volunteer hours each year to give back. Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days. Work-life balance: Paid holidays, vacation time, and 401(k) with company match. Belonging & purpose: Join a team built on respect, collaboration, and genuine care. Be home for dinner: Your life outside of work is a priority. Make an impact: Help customers build stronger financial futures every day. Who Is World? Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care. Physical Demands and Working Conditions: Frequently stationary with regular movement throughout office environments. Occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force. Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast-paced, high-demand environment requiring professionalism and adaptability. Frequent travel to branch locations; may include extended hours, evenings, or weekends. Standard indoor office settings with typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally. Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

8% Shift Differential- Premium Pay!!! Reports to the Manager. Prepares patient meals according to specifications and delivers patient meals in a timely manner. Sets up and serves food in the hospital cafeteria and runs the cash register as assigned. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Safety and Sanitation * Maintains cleanliness of all equipment as assigned. * Completes assigned daily cleaning schedule. * Temperatures taken daily on food items and equipment; manager informed of any corrective action. * Food and physical in-services completed each month. * Sanitizer buckets are maintained and utilized. Each shift responsible for replacing. * Manager is informed of any equipment malfunction. * Keeps work areas clean and clutter free; maintain the "clean as you go" philosophy. * Reports any customer/patient food related concerns or issues to management. * Demonstrates the knowledge of codes and is aware of MSDS manuals and is aware of all department and hospital policies and procedures. * Knowledge and proper use of personal protective equipment (PPE). * Follows all personal hygiene practices. Productivity, Initiative, and Service Standards * Maintains neat and clean professional appearance; full uniform, name badge, hair covering, and correct shoes are in place. * Be courteous: greet, smile, and say thank you - greet every customer/patient with a friendly smile - always using please and thank you in conversations. * Follow the CARES behaviors which include the standards for Compassion, Accountability, Respect, Enthusiasm, and Service. * Consistently performs job tasks independently. * Takes responsibility for completing quality work accurately, efficiently, and on-time. * Takes independent action to complete work tasks and proactively completes work responsibilities. * Identifies issues and concerns while suggesting ways to improve processes. * Works productively and effectively when faced with stressful work situations and time pressures and has the ability and willingness to change style or approach in response to differing circumstances or to work in ambiguous situations. * Attends work regularly prepared to begin job assignments on time. * Able to identify areas that need assistance and help out as needed including when your job is done. * Stays informed through communication methods on changes, updates and new procedures. Patient Services * Adhere to Standards for all food preparation presentation of trays to patients in an attractive and appetizing manner. * Adhere to correct portion sizes for all diets. * Ensure items are checked for accuracy and presentation. * Deliver patient trays in a timely manner. * Utilize scripted dialogue when delivering trays to include introduction, patient identification, and business cards. * Ensure all areas are restocked according to job description/standards. * Retrieves carts efficiently in a timely manner and follows the protocol of twice per unit. * Consistently follows the dish room procedures for set-up and breakdown. * Consistently follows the job flow process. * Consistently completes and signs off on cleaning list. Retail * Serves customers proper serving sizes according to recipes. * Maintains proper appearance of food and steam table according to established procedures; changes pans as needed and stirs food often to ensure temperature standards are met. * Ensures signs and registers have correct daily menu information prior to service. * Restocks food with proper qualities and portions. * Maintains stock of all areas - cups, napkins, silverware, coolers, etc according to procedures. * Sets up service line with food and utensils efficiently, correctly and according to procedures. * Follows cash handling procedures accurately and consistently. * Is knowledgeable of digital dining register system. * Contribute to the overall effectiveness of the department * Completes other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous experience in food service in a health care environment preferred but not required. Knowledge & Skills * Knowledge of the different diets in order to prepare trays properly. * Ability to read, write and perform basic arithmetic calculations and to understand basic instructions. * Ability to safely operate machinery, tools, and equipment such as the dish machine, garbage disposal, steam tables, microwave oven, toaster, blender and/or other small appliances. * Ability to work quickly without sacrificing accuracy or customer service. * Must be able to read and understand menus (in English). * Good communication skills. Working Conditions * Works in a hospital and patient care environment. Physical Demands * Frequent lifting (up to 25 pounds), bending, stooping, pushing, and pulling. * Work may require an awkward or straining position to be assumed for a short period of time. * Able to stand and/or walk entire shift. * Must be able to walk up to 1/2 mile at one time without a break. * Must be able to push carts weighing 300 pounds.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page ******************************************************* Job Description IMMEDIATE HIRE - NO EXPERIENCE NECESSARY - FULL TIME POSITIONS ENTRY LEVEL POSITIONS IN: ENTRY LEVEL MARKETING / CUSTOMER SERVICE - RAPID ADVANCEMENT IN OUR NEW OFFICE! We provide marketing and advertising campaigns for national accounts in the area! We provide customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Customer Service and Brand Representatives for our recent office expansions. Be a part of an exciting, fun work environment, while helping to develop the local market. *We are looking to fill 10 entry-level positions with full training and growth into management!* Responsibilities: The Core responsibility of a Customer Service / Event Marketing Rep is to establish strong customer relations while representing national and local clients professionally You will also attend and participate in meetings to increase marketing and training abilities while honing in on the leadership skill sets to prepare for management. You will also be completing relevant paperwork accurately and in a timely manner and continually updating your product and market knowledge Promotional Marketing and Advertising Requirements Ability to work cooperatively as part of a team. · Interact with customers to provide top notch service. - Upbeat, energetic, positive personality!!! **We do not participate in door-to-door, business-to-business, or telemarketing.** APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.

Overall Responsibilities: The E-Commerce Customer Service Representative acts as the primary point of contact for online customers, supporting both standard customer service interactions and technical inquiries. This role requires a solid understanding of e-commerce systems, order management, and product specifications-particularly for mechanical or industrial components. RESPONSIBILITIES: Customer Interaction & Support: Deliver responsive and courteous support via phone, email, and live chat. Assist customers with placing and modifying orders, returns, and exchanges. Provide guidance on product compatibility, specifications, and installation. Manage warranty claims and escalate product defect issues as needed. Engage with customers on third-party marketplaces (Amazon, eBay, etc.). Order & Fulfillment Coordination: Monitor and manage order status using e-commerce and ERP platforms. Collaborate with the warehouse and shipping teams to ensure timely deliveries. Investigate and resolve order discrepancies or shipment issues. Generate shipping labels or track shipments through integrated systems. Technical Responsibilities: Interpret technical product documentation (e.g., part numbers, spec sheets, diagrams). Use product databases to cross-reference parts, alternates, or superseded items. Troubleshoot customer-reported issues involving part fitment or performance. Support web content accuracy by flagging incorrect product information or images. Work with the e-commerce and IT teams to test and validate site features (search filters, product bundling, checkout process). Create or update SOPs for technical inquiries and system troubleshooting processes. Run or review system-generated reports related to customer service metrics or product return trends. Systems & Tools: Utilize CRM and ticketing systems such as Zendesk, Freshdesk, or HubSpot. Operate e-commerce backends (e.g., Shopify, BigCommerce, WooCommerce). Navigate ERP or WMS software for order and inventory management (e.g., NetSuite, Fishbowl, SAP). Maintain accurate records in databases and spreadsheets using Excel/Google Sheets. Characteristics and skills: Work well within a team environment. Strong problem-solving skills. High attention to detail and accuracy. Superior organizational skills, as well as a proven ability to provide quality service in a fast-paced environment. Ability to “build relationship” with customers to drive high Customer Satisfaction. Ability to multitask, effective time management skills and a basis for action. Excellent written and verbal communication skills. Customer service focuses on good telephone skills with a positive attitude. Effective Presentation Skills. Very sharp, innovative, and accustomed to “figuring it out.” Mature judgment and decision-making ability. Educational and other requirements: High school diploma required; technical or business degree preferred. 2+ years of customer service experience, ideally in a manufacturing, distribution setting or auto parts counter. Experience with mechanical or industrial products is highly desirable. Comfort reading technical documents and understanding part applications. Proficiency in using e-commerce platforms and customer service tools. Excellent written and verbal communication skills. Strong troubleshooting, multitasking, and organizational abilities. Familiarity with HTML or product content management tools is a plus.

Are you an administrative support professional who wants to join a team that plays a critical role in serving the greater Kalamazoo community? Would you like to work with students in helping them attain their educational dreams? If so, Kalamazoo Valley Community College may have a great opportunity for you. About Us Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, Michigan. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. About the Opportunity Kalamazoo Valley Community College is seeking a full-time Student Financial Services Representative. The individual in this position will seek to create a collaborative partnership between students and financial aid staff. The aim is to ensure that students feel welcomed to ask their financial aid questions and share their plans/concerns authentically, in an environment designed to be responsive and supportive. This position will support several aspects of the college's strategic plan, including providing holistic student support and the processing of VA Benefits. Characteristic Responsibilities and Duties * Answer financial aid phone calls and emails, see students at the counter, and process paperwork. * Assist financial aid applicants with the financial aid process and veterans with veteran benefit applications. * Notify student financial aid applicants of information needed to complete financial aid files. * Assist aid recipients with program requirements and process VA benefit paperwork/applications, as needed. * Track, update, and maintain student financial aid and VA benefit files within the financial aid office. * Complete special and ongoing projects/tasks/responsibilities (such as work-study placement and monitoring, assist with America Reads position development, review student holds, complete housing/enrollment verification paperwork, and assist with Pell reconciliation). * Enter data into assigned computer systems (Banner, Salesforce, VA OneSource, NSLDS, etc). * Type standard forms, letters, and other mailings. * Taking payments for student accounts, helping students set up payment plans, and help students set up refund options. * Occasional outreach events and Tuesday Nights until 7pm. Minimum Qualifications: Appropriate education, training, experience and talents are required. An example of this would be an Associate degree in an appropriate field and the equivalent of two years of general office work. Preferred Qualifications and Experience: Physical Demands: Work Hours: Core Business Hours: Monday-Friday 8:00 am - 5:00 pm; Tuesdays 10:00 am - 7:00 pm on rotational basis. Posting Date 01/14/2026 Closing Date: Special Instructions to Applicants: Please apply online at jobs.kvcc.edu. This position will remain posted until filled, however, priority consideration will be given to applications received by January 28, 2026. EEO Statement As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.

Job Description Job Title: Account Manager Department: Sales Reports To: Sales Manager / Director of Business Management Role purpose Own assigned customer accounts end-to-end-from quote through shipment-ensuring accurate order execution, on-time delivery, and exceptional customer experience through proactive communication, fast response, and positive, solution-oriented leadership. Key outcomes Customer expectations are clear, documented, and consistently met. Orders and master data are accurate (right part/revision/price/requirements). Forecasts are managed and translated into actionable internal demand plans. Launches are executed with disciplined APQP planning and cross-functional readiness. Delivery and quality issues are addressed quickly with transparent updates and closure. Core responsibilities Customer communication & service Serve as the primary customer contact; maintain a consistent cadence of updates (open orders, risks, launches, issues). Respond quickly and professionally; set and meet clear next-step commitments. Run/participate in customer reviews (weekly check-ins, monthly forecast calls, QBRs as appropriate). Quoting, estimating coordination & follow-up Prepare quote information for estimating/engineering; ensure assumptions and lead times are clear. Track quote pipeline; follow up systematically to drive closure and communicate status internally. Sales Order Entry & Work Order Creation Enter Sales Orders accurately and promptly in ERP: part, revision, quantities, dates, pricing, terms, ship-to, packaging, labeling, certifications, and special quality requirements. Initiate/coordinate Work Order creation and release process per scheduling rules. Forecast management Collect and manage customer forecasts; reconcile changes (spikes/pulls/pushes/cancellations). Coordinate with Planning/Materials on capacity and material constraints; communicate impacts to customers early. New product launch (APQP) Prepare new product launches using APQP discipline: contract review, documentation expectations, and customer schedule expectations. Facilitate scheduling cross-functional launch meetings ERP master data / system setup (Items & Routers) Coordinate setup/maintenance of Items, Routers, BOMs (if applicable), revisions, standard times, outside processing steps, and customer-specific requirements. Ensure revision control and alignment to approved drawings/specs and quote assumptions. Internal production monitoring & on-time delivery Monitor WIP and open orders; confirm priorities are reflected in the production plan. Escalate risks early (material, capacity, quality holds, outside processing delays) and coordinate recovery plans. Provide realistic ship dates backed by internal verification. Issue management (delivery, quality, service recovery) Quarterback containment and communication during issues; coordinate corrective actions with Quality/Engineering/Operations. Maintain an issues log and ensure commitments are met through closure. Behavioral expectations (how success is achieved) Proactive: communicates risks before they become problems; confirms requirements in writing. Responsive: acknowledges customer requests within hours, not days; provides next-step commitments. Positive & solution-oriented: offers options, not excuses; maintains calm professionalism under pressure. Ownership mindset: drives cross-functional follow-through and closes the loop. Response-time standards (internal) Customer emails/calls: acknowledge within 2 business hours (sooner when possible). Delivery/quality escalation: acknowledge within 60 minutes during business hours. Quotes/feasibility: respond within 1 business day with answer or committed due date. Qualifications 3+ years in account management/customer service/sales support in manufacturing (metal fabrication/precision manufacturing preferred). Working knowledge of ERP/MRP, routings, work orders, and revision control. Familiarity with APQP / new product launch concepts; PPAP exposure a plus. Strong written/verbal communication, organization, and cross-functional coordination skills. Comfortable interpreting prints/specs and translating requirements into ERP/order notes. Performance metrics (typical) OTIF (On-Time In-Full), past-due lines/dollars Quote turnaround time and follow-up effectiveness (win rate / conversion) Order entry/master data accuracy (errors, revision escapes) Issue response time and corrective action cycle time Forecast stability / alignment to capacity and material plans Benefits: Performance & Attendance Bonuses Medical, Dental, Vision, & Life Insurance at 60 days Long and Short-Term disability coverage Critical illness, accident, hospital indemnity HSA and FSA opportunities 401(k) with company match after 60 days Paid Holidays & Vacation Personal Time Weekly Pay *** This survey must be completed at the time of the application being submitted. *** If you have any questions or issues, please call ************. Join the team that makes a Meaningful Difference in Lives!

through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/Field_Customer_Service_Representative_J02145210.aspx *You can apply through Indeed using mobile devices with this link. Job Description Tired of manufacturing sales? Then this opportunity may be for you! A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry. Key Accountabilities and Duties Provide face-to-face training on procedures and systems to ensure compliance Account Analysis and control Support automaker on new vehicle launches Escalate issues if not resolved Conduct audits of suppliers to ensure compliance Work with suppliers, 3pls and manufacturing plant personnel Requirements Bachelor's degree or equivalent experience Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience Ability to travel by car or plane to supplier/OEM sites Ability to speak English AND Spanish is preferred, but required Compensation: $62,000 + 10% bonus Relocation: No relocation is being offered Additional Information