Finance service representative jobs in Hawaii

Job Description Member Service Representative plays a critical role in delivering exceptional service to members by addressing their financial needs and inquiries with professionalism and accuracy. This position is responsible for facilitating a wide range of banking transactions while ensuring compliance with financial regulations and internal policies. The representative acts as a trusted professional, promoting credit union products and services that align with members' goals, thereby contributing to the growth and retention of the member base. Through effective communication and relationship-building skills, the role fosters long-term member satisfaction and loyalty. Ultimately, the Member Service Representative ensures a seamless and positive credit union experience that supports the institution's reputation and operational success. Minimum Qualifications: High school diploma or equivalent required. Demonstrated written and verbal communication. Demonstrated typing and computer usage. Preferred Qualifications: Familiarity with a broad range of banking products and services. Previous experience in branch banking or financial services environment. Demonstrated experience in cash handling and retail banking operations. Knowledge of banking regulations, including the Bank Secrecy Act and other compliance requirements. Strong selling abilities with a proven track record of promoting financial products. Excellent interpersonal and communication skills to effectively establish relationships with members. Certification or training related to financial regulations or compliance. Experience using banking software and customer relationship management (CRM) tools. Responsibilities: Provide prompt, courteous, and accurate service to members by processing deposits, withdrawals, loan payments, and other financial transactions. Ensure compliance with all applicable credit union regulations, including the Bank Secrecy Act and other financial regulatory requirements. Identify and promote appropriate credit union products and services to meet members' financial needs and goals. Maintain accurate cash handling procedures and balance cash drawers at the beginning and end of each shift. Establish and nurture strong relationships with members to enhance their credit union experience and encourage continued engagement with the institution. Minimum Physical Requirements: Sitting for prolonged periods at a desk working on a computer. Standing for prolonged periods of time in a stationary position. Walking on occasion for up to 2 hours per day. Reaching, bending, twisting, turning frequently. Lifting, pulling, pushing, and carrying up to 30 pounds on occasion. We'll make reasonable accommodations for qualified applicants and employees with disabilities. Skills: These skills are utilized daily to ensure that all member transactions are handled accurately and in compliance with financial regulations, safeguarding both the institution and its members. Listening abilities are essential for identifying member needs and recommending appropriate banking products, which supports business growth. Accurate cash handling experience is critical for maintaining trust and operational integrity during financial transactions. Knowledge of banking regulations, including the Bank Secrecy Act, guides the representative in adhering to legal requirements and internal policies. Establishing relationships with members leverages strong communication and interpersonal skills to build loyalty and enhance the overall member experience. Benefits and Pay: The expected pay for a Member Service Representative I is $21.00 per hour. This range reflects the compensation we reasonably expect to offer for this role based on typical qualifications and market data. Offered pay may vary depending on the candidate's experience, skills, and other relevant factors. We cover 100% of employees' single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. About Company: HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life's experiences and creating fulfilling work opportunities, not just jobs.

Title: Auxiliary & Facilities Services Officer (Les Murakami Stadium Assistant Manager) 0081983 Hiring Unit:Athletics Department Salary: salary schedule and placement information Additional Salary Info: Band A, minimum $4,458 per month Full Time/Part Time: Full-time Month:11-month Temporary/Permanent: Permanent Funding: Special Duties and Responsibilities (* denotes essential functions): * Under the direction of the Makai Campus Coordinator, position will assist in overseeing the daily operations, maintenance, and event management of Les Murakami Baseball Stadium (LMS) and other on-campus athletic facilities and venues, as assigned. Ensures facilities are safe, compliant, and fully functional to support athletic and non-athletic events. * *Assists with overseeing daily operations of LMS and assigned facilities and venues, including maintenance, repairs, equipment upkeep, and overall facility readiness. * *Ensures compliance with health, safety, accessibility, NCAA, University, and State of Hawai'i regulations. * *Assists with managing preventative maintenance programs and addresses facility-related issues and emergencies as they arise. * *Maintains inventory of equipment and supplies; determines purchasing needs and ensures proper storage and upkeep. * *Assists with overseeing on-site practice/event/game day management for athletic and non-athletic events at LMS and assigned facilities and venues. * *Assists with planning and executing all logistical aspects of events, including scheduling, setup, breakdown, equipment needs, staffing, and operations. * *Assists with coordinating with internal and external stakeholders to ensure seamless event execution, including University officials, coaches, departments, and vendors. * Works weekends, holidays and nights as dictated by athletic and non-athletic events and practices. Travels to various geographical locations to facilitate meetings, events, and practices. * *Assists with developing and implementing implements ingress/egress and crowd control plans; creates and enforces emergency and safety procedures. * *Assists with managing pre- and post-event processes including cost estimates, contracts, and settlements. * *Coordinates facility usage schedules for events, practices, and other activities. * *Communicates policies and procedures to all facility users, including NCAA, University, and State regulations. * *Serves as the point of contact for usage coordination and event-related concerns. * *Recruits, trains, schedules, and evaluates event and facility support staff, including student assistants, casual hires, and volunteers. * *Ensures proper staffing for daily operations and events. * Assists with developing and managing budgets related to operations, staffing, equipment, and events. * Assists with managing contracts and procurement related to facility and event needs. * *Responsible for performing the duties of a Campus Security Authority as defined by University policy and federal law with regards to the Clery Act. * *Maintains confidentiality to include but not limited to information, files and records that the incumbent may obtain or possess, in accordance with federal and state laws and University of Hawaii policies. * *Maintains collaborative working relationships with administrators and coaches in the department, other college offices, and appropriate relationships with members of the media, donors, and other individuals interested in the Athletics Department. * *Knows, recognizes, and complies with the laws, policies, rules, and regulations governing the University of Hawaii and its employees, and the rules of the NCAA and affiliated conferences as now constituted or as may be amended in the future. Immediately advises the Director of Athletics or designee if there are reasonable cause to believe violations, whether by employees or students, have occurred or will occur. * Other duties as assigned. Minimum Qualifications: * Possession of a baccalaureate degree in business administration, sports administration, facility administration, education, arts and sciences, liberal arts, social sciences or related field and one (1) year of progressively responsible professional experience with responsibilities for facility management and/or event operations; or equivalent education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Functional knowledge of principles, practices and techniques in the area of facility management and events planning demonstrated by knowledge, understanding and ability to apply concepts, terminology. * Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with facility management and events planning. * Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of facility management and events planning. * Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members, and individuals. * Demonstrated ability to operate a personal computer and apply word processing and spreadsheet software. * Ability to work under pressure and tight deadlines with limited resources and multiple competing priorities. * Ability to work after business hours, including nights, weekends, and/or holidays. * Ability to frequently bend, reach, lift, push and pull up to 50 pounds (with or without assistance). * Valid First Aid/CPR/AED Certification within 45 days of hire. * Ability to provide excellent customer services. * Ability to work cooperatively and effectively with people of various backgrounds. * Ability to travel independently to various geographical locations in a timely manner. Requirement may be fulfilled by a valid Hawaii Driver's license (class 3), comparable driver's license, or other means of transportation, which meets position needs. Desirable Qualifications * General knowledge of NCAA rules and regulations as related to large-scale facility and events management. * Athletic facilities and events management experience at the collegiate or professional level. * Ability to understand and work effectively in Hawaii's multi-cultural society. To Apply:Click on the "Apply" button on the top right corner of the screen to complete an application and attach 1) cover letter indicating how you satisfy the minimum and desirable qualifications 2) resume, and 3) names of 3 professional references (include title, email and phone number) and 4) copy of certification. EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************

PAY RANGE:$17.75 - $20.25 Hourly Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility cleaning, monitoring and cleaning the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, Healthy Lifestyles, and Membership/Services programs & operations. Supports the development and operations of multi-oriented programs and services which may be specific to the branch location. Fosters strong membership connection by establishing excellent name recognition and by identifying personalized service preferences with each member. This position reports directly to the Member Services Coordinator and/or Executive Director.QUALIFICATIONS:Skills & Knowledge: At least half a year documented customer service experience and/or health/fitness experience High school diploma or equivalent preferred Requires understanding of group work process, program and staff development, skilled in general management and communications. Must be proficient in Microsoft Office Must be people oriented, possess strong management and supervisory skills, be well organized and multi-task oriented. Previous customer service experience required. Knowledge of program fiscal management preferred. Education & Training: Must be at least 18 years of age Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame TB test required Required completion of YMCA's mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Thomas Jansson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. FINRA Series 6, 63 or 65 licenses preferred.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

✨ Passionate about Hawai‘i and helping people thrive? Join the Finance Factors ‘ohana! We're a family-owned company with over 70 years of history, dedicated to supporting our community. And guess what? Our employees voted us one of Hawai‘i's Best Places to Work three years in a row - 2023, 2024, and 2025! At Finance Factors, we help generations of Hawai‘i's people reach their financial goals - whether it's buying a home or building savings. Our work matters, and so will yours. Why Join Us? 💰 Competitive Pay: Starting at $18/hour. 🎯 Quarterly Bonuses: Performance-based incentives for CD sales 📈 Career Growth: No banking experience? No problem! We provide thorough training to help you succeed 🌴 Make a Difference: Help generations of Hawai‘i's people reach their financial goals What we're looking for: Our O‘ahu branches are on the hunt for friendly, customer-focused teammates who love helping people and bring a can-do attitude. Banking experience? Cool, but not required - we'll train you to feel confident and crush it!Perfect for recent grads looking to stay local and start strong. Hours: Monday - Thursday: 8:30 AM - 4:30 PMFriday: 8:30 AM - 5:30 PM ✅ What you'll need: High school diploma (or equivalent) Personable, friendly, and enjoys helping others Basic computer skills Willingness to learn and grow Positive attitude and team player Dependable, quick learner, and detail-oriented We're proud to be an Equal Opportunity Employer. At Finance Factors, everyone belongs, and everyone thrives. Ready to be part of something meaningful? Join us and make a difference, one dream at a time.

JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year! Customer Services Representative I Department: Customer Services FLSA Status: Full Time, Non-Exempt Salary Level: 2 Position Summary : Serves UHA's customers by offering information about eligibility, benefits, and provider services. The position answers inquiries, resolves issues, fulfills requests, and maintains accurate call record documentation. Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs. Essential Duties & Responsibilities: Service members and providers who contact UHA's call center regarding eligibility, benefits, and provider services Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Required Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum six (6) months of work experience in customer service Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills Exceptional listening, verbal, and written communication skills Preferred and Advanced Qualifications: Recent work experience in the healthcare industry *This position is a work from office only (onsite) *Must be a Hawaii resident Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer

Job Title: Customer Service Representative Company: Unibody Autotech Collision About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians boasting over 43 years in the industry, we are dedicated to providing a “Fast and Easy Process” for our customers after an accident. Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are willing to train the right candidates who demonstrate strong communication skills and a passion for delivering excellent customer service. Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes. · Schedule appointments and coordinate with technicians to ensure timely service. · Provide updates to customers about the status of their vehicle repairs. · Process repair orders and manage paperwork related to customer transactions. · Resolve customer issues and complaints efficiently, maintaining a positive experience for all clients. · Maintain accurate records and ensure all customer interactions are documented. Why Join Us? · Competitive salary with opportunities for career advancement. · Comprehensive benefits package. · Supportive and dynamic team environment. · Training and development opportunities to enhance your skills and knowledge. Unibody Autotech Collision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements · Strong communication and interpersonal skills. · Excellent organizational abilities and attention to detail. · Ability to handle multiple tasks and work effectively in a fast-paced environment. · Experience in CCC1 Estimating is a major bonus but not required. · Previous experience in a customer service role is preferred, but not necessary; we are willing to train the right candidate. · Basic computer skills and proficiency in using office software. Benefits · Full Medical Health Coverage · Paid Holidays · Paid Vacation Days · 401K · Additional Benefits to be discussed during the interview process

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Customer Service Representative II in CONUS/OCONUS - Honolulu, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too. The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements. Customer Service Representative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed. • Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs. • Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment. • Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations. • Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material. • Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs. • Assists with assembling technical notes and project documentation required to process modifications. • Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements. • Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions. • Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables. • Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures. • Answers telephone greets visitors and signs for incoming deliveries. • Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM). • Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications. • Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them. Qualifications The Customer Service Representative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. • A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle; • Proficient in word processing; • Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access; • Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer; • Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines; • Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures; • Capable of working independently; • Possess basic and courteous telephone skills • Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Honolulu, HI U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Full-time Description Seeking a dependable Freight Customer Service Representative to join our Ohana! The Freight Customer Service Rep. plays a crucial role in facilitating the smooth transportation of goods and fostering positive relationships with customers by providing reliable support and assistance throughout the shipping process. Compensation: Starting $20+ per hour based on experience Benefits: Medical, Dental, Vision plans for employee + family 401k Retirement Plan + Company match Sick leave Vacation time Paid Holidays Employee Referral Program Employee Assistance Program (EAP) Discounts through Company's Benefits Hub Requirements Order Processing: Assisting customers with placing orders for inbound/outbound shipments, including providing quotes, confirming details, and arranging pickups. Shipment Tracking: Providing real-time updates on the status and location of shipments to customers, ensuring transparency and peace of mind. Issue Resolution: Handling any issues or discrepancies that may arise during transit, such as delays, damages, or missing items, and working to find satisfactory resolutions. Documentation: Assisting with the preparation and processing of shipping documents Maintain clear and effective communication with customers, carriers, and internal teams to ensure smooth coordination Customer Support: Offering assistance and guidance to customers regarding shipping options, packaging requirements, transit times, and any other related inquiries. Manage/oversee assigned customer account(s) Create and coordinate bookings with truckers and carriers Other tasks as assigned Required Skills and Qualifications: Freight experience is a plus! Proficient in Microsoft Office Suite or related software. Ability to utilize and operate internal company systems Excellent communication and interpersonal skills High level of composure and good stress management Ability to multitask with different, and sometimes conflicting events Basic math, written and oral communications skills Maintains regular and predictable attendance required. Must comply with the company's drug and alcohol testing requirements Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift to 15 pounds at times Use of general office equipment: fax/scan/copy/printer machines Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description $20+ based on experience

Job Description*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Assist in maintaining the neatness and cleanliness of the club. Cleaning and sanitizing of all exercise equipment and Black Card spa amenities. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Qualifications/Requirements Customer service background preferred. Must be 18 years of age or older. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will encounter toxic chemicals during shift. Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership. Day, evening, or overnight shifts. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************. Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned

Branch Operations Support: * Handle daily operational functions accurately and efficiently, including all other routine transactions. * Ensure branch compliance with all policies, procedures, and regulatory requirements, including security protocols. * Assist with teller duties at least 25% of their time including peak hours or staff shortages, processing transactions such as deposits, withdrawals, transfers, and other routine transactions with efficiency. * Adhere to and enforce fraud detection and prevention protocols, reviewing any suspicious account activity and reporting potential risks. * Assist with the preparation and coordination of audits, following through on any corrective actions. Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all clients. * Engage proactively with customers to understand their needs, offering personalized banking solutions that enhance the customer relationship. * Act as a role model for front-line staff, ensuring that the highest levels of customer service are maintained at all times. * Act as an escalation point for more complex customer issues and work with other departments to provide effective solutions. * Identify opportunities for cross-selling and upselling bank products and services, contributing to the branch's overall sales goals. * Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion efforts, helping to grow the branch's customer base. Team Support & Leadership: * Help mentor tellers and other front-line staff on bank procedures, customer service standards, and operational tasks. * Provide guidance to the team on operational issues and ensure consistent application of best practices. * Assist with back-office duties as needed, including processing wire transfers, stop payments, and other administrative tasks. Job Qualifications/Requirements Education/Credentials * Minimum Education Level: High School Diploma Prior Experience * Required: At least 3 years of experience working in branch operations. Skills * English: Written: Advanced Verbal: Fluent * Required: Ability to manage multiple tasks, projects and deadlines simultaneously. * Required: Excellent verbal and written communication skills. * Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment. The salary range for this full-time position is $22.50 Hourly - $26.00 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Job DescriptionSalary: $18 - $20 Hourly Since we are looking for skilled workers our Hiring Bonus is commensurate. After successfully attaining the first six-months of employment a $800 bonus will be awarded to the employee. Upon successfully attaining one year of employment a $1,000 bonus will be awarded to the employee. (Note: Restrictions do apply, please ask for further details) Our Member Service Representatives are the primary contact for members, handling daily financial transactions, resolving account issues, and promoting the Credit Union's products and services. Primary duties and responsibilities include: Financial Transaction: Process deposits, withdrawals, loan payments, fund transfers, and cash advances Member Support: Respond to member inquiries and resolve problems related to their accounts in person or online Account Management: Open new accounts, close existing accounts, process debit card requests, update account information, such as a change of address Product and Service Promotion: Educate members on the features and benefits of the Credit Union's offerings, such a loans, credit cards, share certificates, and online banking Balancing: Accurately balance a cash drawer and verify daily transactions to ensure the cash total is correct Security and Compliance: Follow strict security and confidentiality protocols, including identity verification and compliance with credit union regulations

Job DescriptionPosition is based out of Kailua-Kona. * *MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to phone inquiries regarding eligibility, benefits, claim status and other plan information and/or issues in an efficient and timely manner. Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary. Provides written responses to Customer Care emails. Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required. Other Duties & Responsibilities Adheres to established document policies and procedures. Accomplishes special projects as assigned. Completes routine administrative tasks. Services walk-in customer inquiries. Other miscellaneous duties and responsibilities as assigned. MINIMUM QUALIFICATIONS AND EXPERIENCE Education High School Diploma, or its equivalent. Experience At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Preferred experience working in a high call volume work setting. Skills and Knowledge : Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable. Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks. Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.0/03/2013 Ability to communicate orally and in writing with all levels of staff, customers and vendors. Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI). Note : The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Job Description State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: Base pay Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Under the direction of the Institutional Services (IS) Administrative Manager, this position is chiefly responsible for administration of Institutional accounts, overseeing support staff activities, new business development, and complying with IS policies developed to carry out corporate policies and objectives. Bachelor's degree from an accredited institution or equivalent work experience. Major in business or related area preferred. Assigned a portfolio of clients with moderately complex IS business Consults with, but performs assigned job functions with minimal supervision from the IS Administrative Manager or Relationship Managers Client calls are generally performed jointly with the Relationship Manager or with a product specialist, but can be performed independently. Has begun to develop client referral sources, and a client prospect list Minimum 4 - 5 years of financial services relationship management or equivalent work experience required. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software. Knowledge of or ability to use Bank software and systems. Excellent communication skills to include excellent writing, speaking, and presentation skills. Must possess excellent networking and businessdevelopment skills. Should have interpersonal skills sufficient to build strong workingrelationships and partnerships across the organization. Able to work with all levels ofemployees, management, as well as business owners and executives. Should be anactive listener and team player who projects a positive, professional image and promotesteam effort. Able to handle important accounts and express complex ideas in concise andsimple terms. Must be analytical, detail oriented, organized, and independent. Able to meet deadlines and handle multiple priorities. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver's license, and able to commute and arrive at intended destination as required. Able to travel to various locations and by air as necessary. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages accounts per policy and governing documents. Responds to all client financial needs which may include more complex situations. Anticipates potential challenges or needs and implements appropriate solutions. Responsible for the day-to-day account administration activities, including account set-ups, deposits and withdrawals of assets, and investment needs through available support staff. Works to facilitate the timely review of accounts and proactive management of issues Researches and resolves customer problems and initiates corrective action to efficiently ensure complete satisfaction. Follows up as needed to ensure that customer needs are met. May write to both external and internal customers. Supports sales and referral goals set by the IS Manager for the Relationship Managers. Develops an individual sales support plan and provides regular updates. Independently calls on clients and prospects to identify customer needs, consulting clients on services and establishes, maintains and expands relationships and breadth of services used by clients. Develops new business opportunities and maintains existing relationships by cross selling and ensuring application of all services appropriate to client needs. Assists in maintaining a scheduled calling program for existing clients to ensure high-quality servicing and identify additional needs to enhance relationships. Coordinates division support functions to ensure accurate and timely account activities, including coordination with CAS-Admin, Trust Operations and Commercial Banking servicing counterparts. Must coordinate compliance activities for all client accounts. Responsible for implementing Bank policies and procedures in administration of accounts. Maintains and develops relationship management, service and technical skills and knowledge through training and other developmental activities. Performs presentations in front of client groups and in one-on-one client meetings. Performs all other miscellaneous responsibilities and duties as assigned.

FLSA Status: Non-Exempt Hours of Work: Monday - Friday 8:00a-5:00p Reports to: Branch Manager Pay Grade: 6- $22.00 - $23.00 an Hour A Member Experience Representative is responsible for assisting and servicing members in a professional and courteous manner as a front-line public relations representative; prepare and properly maintain records of all necessary membership account information; and processes member account transactions over the counter, drive-up, telephone and through the mail. Essential Functions: -Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions. Cashes check and pays money from savings and checking account upon verification of signatures and members account balances. Reconciles share draft accounts, process share draft check orders per member request. Process and transacts mail correspondence of member's deposits, payments, and withdrawal requests. Prepares response to account verification requests. - Maintains accuracy throughout all phases of work and ensures cash drawer and daily work is balanced on a daily basis. Prepares daily bank deposit. -Promote and explain other credit union services such as IRA's, certificates, safe deposit boxes, travelers checks, and money orders, and loans. -Process membership applications, determines eligibility, opens and verifies all new accounts in accordance with established policies and procedures. -Process ATM/check card orders and card fraud disputes. Benefits: -Paid Holidays - Birthday Time Off - On Demand Flexible Pay Checks -$1,000 Employee Referral Incentive -Medical, Vision, Drug, and Dental coverage -401(K) Retirement Plan and Defined Benefit Cash Balance Retirement Plan -Paid Time Off -Weekends Off -Educational Reimbursement -Flexible Spending Plan and Options with Aflac -Life & Long-Term Disability Insurance -Employee Loan Discount -Gym Wellness Reimbursement Requirements Education, Experience, Certifications and or Licenses: Associate's degree from an accredited college; or a High School graduate plus six (6) months experience as a Teller in a financial institution or six (6) months cashiering experience involving daily balancing and reconciliation of a cash drawer or “bank”. Must successfully pass background checks and pre-employment drug test. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organizations, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. ADA Requirements Physical Requirements: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions: Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. Mental and/or Emotional Requirements: Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.