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Finance service representative jobs in Hawaii - 652 jobs

  • Service Associate

    EŌS Fitness 3.9company rating

    Finance service representative job in Hawaii

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Service Associate remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Greet members and guests with a friendly and professional attitude Provide information about gym services, programs, and membership options. Address member inquiries, concerns, and complaints promptly and professionally. Check-in members and guests using the gym's management system. Oversee and manage check-in alerts and notifications. Ensure the front desk area is clean, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Follow safety protocols and procedures to ensure the well-being of all gym members and staff. Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance. Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks. Qualifications: Previous experience in customer service or front desk role. Experience or strong interest in the fitness industry is a plus Excellent interpersonal skills with a customer-focused attitude. Ability to multitask and handle a fast-paced environment. Proficiency in MS Office and familiarity with gym management software. Strong organizational and problem-solving skills. Flexibility to work evenings, weekends, and holidays as required. And, of course, someone who embraces our Core Values! Requirements: CPR certification required within 30 days of hire. Must attend all mandatory company trainings withing 30 days of employment. Follow all current company policies and standard operating procedures, which may be updated or changed over time. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to bend routinely and repetitively to lift more than 40 lbs. Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system. California Pay Range $16.50 - $25 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
    $16.5-25 hourly Auto-Apply 8d ago
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  • Customer Service and Sales Representative

    Midpac 4.2company rating

    Finance service representative job in Kapolei, HI

    Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing. Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans. Support phone inquiries for senior plan sales during annual enrollment period. Meet goals, sales and retention quotas, and minimum activity standards. Relationships Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers. Coordinate problem solving associated with group and member inquiries. Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed. Expand relationships with groups through the sale of new products. All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid
    $36k-43k yearly est. 1d ago
  • Customer Service Rep. - Leeward

    IES Retail, LLC

    Finance service representative job in Kapolei, HI

    IES Retail, LLC is seeking full & part time Customer Service Representatives (CSRs) to sell gasoline and convenience store products at our various Texaco locations in the Westside Leeward Area. We are looking for motivated, dependable and customer friendly employees who thrive in a retail environments. If this sounds like you, please apply today! Locations: Kamokila Texaco - 484 Kamokila Blvd, Kapolei HI 96707 Kapolei Texaco - 91- 565 Farrington Hwy, Kapolei HI 96707 Benefits: New Employee Sign-On and Retention Bonus of up to $2000.00 during the first 18 months of employment Eligibility for Same Day Pay Paid Shift Differential Tuition Benefit of up to $1,500.00 per semester Transportation Benefit of $70.00 per month/ Gas Card Incentives Employer paid medical for employees working a minimum of 20 hours per week on a regular schedule. Paid Life and ADD Insurance Flexible scheduling Generous 401(k) matching for Eligible Employees Employee Assistance Program Qualifications & Skills Include but not limited- Required: Ability to work a flexible work schedule, which may include early mornings, evenings, weekends, and holidays. Standing and walking for long periods of time, occasional lifting, pushing & pulling from 0-50lbs. Strong interpersonal and verbal & written communication skills. Ability to read, write, speak and comprehend English. Ethical, honest, trustworthy, respectful, compassionate, supportive and patient. Ability to handle challenging situations professionally and exercising good judgment. Basic math skills such as addition, subtraction, multiplication, and division. Must be able to obtain required up-to-date food handling certificates, and TB Clearance as required by law. Able to work a cash register and provide accurate change. Must be at least 18 years of age for sale of alcoholic products. Preferred: Previous cash handling and customer service experience. Principal Duties include but are not limited to: Prepare food & drinks, cleans, stocks and maintains food prep area in compliance with health codes Perform daily station cleaning while maintaining a safe work environment Stock and replace hot and cold items Perform cash register functions in a safe and efficient manner Provide top quality service to every customer Complete other tasks as assigned $16.00 - $18.00 per hour
    $16-18 hourly 4d ago
  • Customer Service Representative

    Peripheral Energy 4.3company rating

    Finance service representative job in Hawaii

    Inventor Gregory Taylor started work on this invention in 1976, with the goal of reducing the “average Joe's” electric bill. By 1995, Taylor had invented the KVAR™ Energy Controller (KEC) Unit, a one-of-a-kind cost saving tool and received his first U.S. Patent in August of that same year. (U.S. PATENT # 5,440,442) KVAR™ Energy Savings, Inc. (KVAR™ Corp.), a Florida State corporation, began manufacturing and distributing the KVAR Energy Controller (KEC) in 1995 Job Description Job Summary We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person. Responsibilities Listen, document, and help resolve conflicts with customers Answer questions or handle complaints from customers Field phone calls, emails, and chat requests Provide information to customers about order status and product queries Process customer orders/changes/returns according to established department policies and procedures Work closely with the credit department to resolve disputed credit items Qualifications Requirements and Qualifications High school diploma or equivalent Customer service experience a plus Experience with corporate phone systems or switchboard preferred Flexible schedule Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 3d ago
  • Member Experience Representative- Kilauea Branch $22.00 an Hour

    Gather Federal Credit Union

    Finance service representative job in Kilauea, HI

    Full-time Description FLSA Status: Non-Exempt Hours of Work: Monday - Friday 8:00a-5:00p Reports to: Branch Manager Pay Grade: 6- $22.00 - $23.00 an Hour A Member Experience Representative is responsible for assisting and servicing members in a professional and courteous manner as a front-line public relations representative; prepare and properly maintain records of all necessary membership account information; and processes member account transactions over the counter, drive-up, telephone and through the mail. Essential Functions: -Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions. Cashes check and pays money from savings and checking account upon verification of signatures and members account balances. Reconciles share draft accounts, process share draft check orders per member request. Process and transacts mail correspondence of member's deposits, payments, and withdrawal requests. Prepares response to account verification requests. - Maintains accuracy throughout all phases of work and ensures cash drawer and daily work is balanced on a daily basis. Prepares daily bank deposit. -Promote and explain other credit union services such as IRA's, certificates, safe deposit boxes, travelers checks, and money orders, and loans. -Process membership applications, determines eligibility, opens and verifies all new accounts in accordance with established policies and procedures. -Process ATM/check card orders and card fraud disputes. Benefits: -Paid Holidays - Birthday Time Off - On Demand Flexible Pay Checks -$1,000 Employee Referral Incentive -Medical, Vision, Drug, and Dental coverage -401(K) Retirement Plan and Defined Benefit Cash Balance Retirement Plan -Paid Time Off -Weekends Off -Educational Reimbursement -Flexible Spending Plan and Options with Aflac -Life & Long-Term Disability Insurance -Employee Loan Discount -Gym Wellness Reimbursement Requirements Education, Experience, Certifications and or Licenses: Associate's degree from an accredited college; or a High School graduate plus six (6) months experience as a Teller in a financial institution or six (6) months cashiering experience involving daily balancing and reconciliation of a cash drawer or “bank”. Must successfully pass background checks and pre-employment drug test. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organizations, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. ADA Requirements Physical Requirements: Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer sitting for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions: Must be able to routinely perform work indoors in climate-controlled private office with minimal noise. Mental and/or Emotional Requirements: Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
    $22-23 hourly 57d ago
  • Customer Service Representative - Pearl City

    Dollar Financial Group 4.6company rating

    Finance service representative job in Pearl City, HI

    Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, quarterly bonuses, benefits and a fast-paced work place focused on developing leaders! Who are we? Money Mart has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire some money, Money Mart is here to serve you. With branches open late, it's easy to see why more and more people choose us for fast, friendly, hassle-free solutions. What do you do? In this role - you will do it all; sales, customer service, local marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get. This is a retail career, not just any ordinary job!! What do we need? You have retail experience in fast a paced environment. You have an amazing personality and communication style. You are super-organized and are a problem solver. You take pride in everything that you do, and it shows. You have unquestionable integrity. Why work for us? We invest in our employees, and offer extensive training, and development programs to set you up for future success. If we sound like a fit, and you're ready to start an exciting career with an organization that fosters employee growth, apply today! Job Description Consistently provide a high level of customer service in a prompt and timely manner. Maintain branch appearance and cleanliness. Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks. Knowledge of all secondary products and services and how to cross sell them to the customer. Display effective verbal, written, and listening skills. Exhibits positive attitude during times of change. Handles and pays out money according to policy and procedure. Ensures customer complaints are handled with a sense of urgency, using good judgment and superior customer service. Ensure all complaints are reported to the supervisor timely. Understand and comply with all company policies and procedures. Properly use the Point of sale system to cash checks, process loan transactions, sell products, and balance cash drawer. Accurately account for all cash and negotiable equivalents by following all policy and procedures. Assist Manager in the collection process and prepare files for collections. Adhere to operational Security and LP policies as per company policy including all open and closing procedures. Knowledge of the general office duties and how to properly use all office equipment. Complete all paperwork timely and accurately. Complete all other tasks as directed by the Supervisor. Insures accurate input of all data into company and vendor systems. Insures full compliance with all Anti Money Laundering policy and procedures. Qualifications Previous banking, retail or sales experience Customer Service oriented Ability to multitask. Good computer skills. Excellent interpersonal & communication skills. Previous cash handling or sales experience of any kind a plus. Ability to work a flexible schedule including nights and weekends Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-34k yearly est. 3d ago
  • Member Service Representative II

    Hawaiiusa Federal Credit Union 4.4company rating

    Finance service representative job in Waipahu, HI

    Job Description The Member Service Representative II engages with members to provide exceptional member experience, processes transactions accurately, maintains records, and balances daily transactions in accordance with established policies and procedures. In addition to that, this role would also be responsible for developing and growing relationships through proactive sales behaviors. The Member Service Representative (MSR) II effectively balances responsibilities between processing operational transactions and also supporting the platform by opening accounts and loans. ESSENTIAL DUTIES AND RESPONSIBILITIES Promotion of Credit Union Values: represent the credit union's values and mission in daily interactions, contributing to a positive organizational culture Process member transactions efficiently and accurately in accordance with established policies and procedures Knowledgeable in all tools, products, and services to provide answers and assistance to Members' questions or concerns Proactively utilizes sales techniques to develop existing or new Member relationships, often while processing transactions. Understands the role in sales growth and meets branch-assigned and individual goals Builds, develops, and expands Member relationships through needs-based assessments to identify and recommend deposit, credit, and lending solutions to help Members achieve their financial goals. Processes new memberships, additional share accounts, savings services, loan requests, and loan fundings as requested by the Member. Recommends alternative channels such as online, mobile, and digital solutions Support Branch Operations: assist the branch with daily operational tasks. Seek opportunities to promote the organization and engage in the communities we serve in volunteer service hours Remain current on the HawaiiUSA practices, policies, and procedures Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties Problem Resolution: address and resolve member concerns and discrepancies in transactions with empathy, referring complex issues to senior employee when necessary Ensures confidentiality of all Member and credit union information Team Collaboration: work collaboratively with other team members to meet daily operational goals and provide consistent member service Effective Communication: Communicate clearly and effectively, ensuring members understand their transactions and services offered Additional job functions: Performs other duties as assigned REQUIREMENTS AND SKILLS High School Diploma or GED required 1-3 years of previous related experience preferred Notary Public Effective written and verbal communication skills Strong organization and planning skills; ability to prioritize effectively Ability to work both independently and cohesively with others, fosters team environment Ability to stand for long periods of time MINIMUM PHYSICAL REQUIREMENTS: Sitting for prolonged periods at a desk working on a computer. Standing for prolonged periods of time in a stationary position. Walking on occasion for up to 2 hours per day. Reaching, bending, twisting, turning frequently. Lifting, pulling, pushing, and carrying up to 30 pounds on occasion. We'll make reasonable accommodations for qualified applicants and employees with disabilities. BENEFITS AND PAY The expected pay for the Member Service Representative II is $23.00 per hour. We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Health savings account, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. Make a difference one life at a time! Instructions: Please make sure to fill out all required fields in the application process, making sure to list a minimum of 3 employers unless you have worked for less than 3 employers.
    $23 hourly 2d ago
  • Member Service Representative

    YMCA of Honolulu 4.0company rating

    Finance service representative job in Kalihiwai, HI

    PAY RANGE:$17.75 - $20.25 HourlyAVAILABLITY: Evenings Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility cleaning, monitoring and cleaning the Healthy Lifestyles Center, and assisting members in reaching their health and wellness goals. Duties may vary throughout the year to support registration for school year or summer childcare programs, facilities maintenance projects, Healthy Lifestyles, and Membership/Services programs & operations. Supports the development and operations of multi-oriented programs and services which may be specific to the branch location. Fosters strong membership connection by establishing excellent name recognition and by identifying personalized service preferences with each member. This position reports directly to the Member Services Coordinator and/or Executive Director.QUALIFICATIONS:Skills & Knowledge: At least half a year documented customer service experience and/or health/fitness experience High school diploma or equivalent preferred Requires understanding of group work process, program and staff development, skilled in general management and communications. Must be proficient in Microsoft Office Must be people oriented, possess strong management and supervisory skills, be well organized and multi-task oriented. Previous customer service experience required. Knowledge of program fiscal management preferred. Education & Training: Must be at least 18 years of age Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame TB test required Required completion of YMCA's mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required WHY THE Y?: Free Y membership with employment Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire* Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more. Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks. *See job opportunities page for full details
    $17.8-20.3 hourly Auto-Apply 40d ago
  • Financial Services Representative - State Farm Agent Team Member

    Thomas Jansson-State Farm Agent

    Finance service representative job in Aiea, HI

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Thomas Jansson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. FINRA Series 6, 63 or 65 licenses preferred.
    $31k-42k yearly est. 18d ago
  • Packaged Gases Customer Service Representative - Lihue, HI

    Matheson Tri-Gas, Inc. 4.6company rating

    Finance service representative job in Lihue, HI

    Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service. Position Accountabilities 1.Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs. 2.Provides quotes or completes the sale, if campaign appropriate to directly gain new business. 3.Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up. 4.Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise. 5.Manages requests for products, price and technical information. 6.Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks. 7.Maintains showroom cleanliness by procedures set forth by management. 8.Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing. 9.Tracks result of outbound campaign efforts. 10.Backs up inbound customer service, as needed. 11.Comply with all DOT and OSHA regulations. 12.Ensure all safety rules are strictly observed. 13.Perform other projects and duties as assigned. Qualifications * High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable. * Excellent customer service skills. Ability to establish and manage customer relationships * Ability to work independently and under some pressure to meet deadlines. * Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to learn MTG's business/product types/organization/transaction systems * Excellent Telephone Communications Skills * Excellent Organizational Skills * Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail). Physical Demands: Stationary Position - Frequently Move/Traverse - Frequently Stationary Position/Seated - Occasionally Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Occasionally Exerting Force/Pulling - Occasionally Ascend/Descend - NA Balancing - NA Position Self/Stooping - Occasionally Position Self/Kneeling - Occasionally Position Self/Crouching - NA Position Self/Crawling - NA Reaching - Frequently Handling - Frequently Grasping- NA Feeling - NA Communicate/Talking - Constantly Communicate/Hearing - Constantly Repetitive Motions- Occasionally Coordination -Frequently Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability
    $30k-34k yearly est. 60d+ ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Finance service representative job in Urban Honolulu, HI

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 31d ago
  • Customer Service Representative/Bank Teller

    Finance Factors Ltd. 3.7company rating

    Finance service representative job in Kailua, HI

    IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023, 2024, and 2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 9am - 4pm and Friday 9am - 5pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.
    $31k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Honolulu, HI

    Kedia Corporation

    Finance service representative job in Urban Honolulu, HI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-42k yearly est. 3d ago
  • Member Services Representative

    Supreme Fitness Group

    Finance service representative job in Waianae, HI

    Job Description*In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Assist in maintaining the neatness and cleanliness of the club. Cleaning and sanitizing of all exercise equipment and Black Card spa amenities. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Qualifications/Requirements Customer service background preferred. Must be 18 years of age or older. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will encounter toxic chemicals during shift. Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include Free Black Card gym membership. Day, evening, or overnight shifts. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more.
    $36k-44k yearly est. 26d ago
  • READVERTISEMENT Financial Aid Specialist (0097120)

    University of Hawaii System 4.6company rating

    Finance service representative job in Kapolei, HI

    READVERTISEMENT Title: Financial Aid Specialist 0097120 Hiring Unit: UH AT WEST OAHU, STUDENT AFFAIRS, FINANCIAL AID Band: B Salary:salary schedules and placement information Full Time/Part Time: Full-time Month:11-month Temporary/Permanent: Permanent Duties and Responsibilities (*Denotes Essential Functions): Service Administration * *Exercise administrative responsibility for the efficient and accurate execution of financial aid processes to provide needy and/or qualified students with financial assistance to attain their educational goals. * *Work in collaboration with others to create, propose, implement, and evaluate a comprehensive variety of strategies, services, programs, and activities directed toward helping students address financial issues and meeting their financial needs. * *Plan, administer, and evaluate financial aid programs ensuring compliance withlaws,regulations, policies, and guidelines of the federal government, state government, and University. This includes crafting,implementing,and evaluating processes and procedures to ensure accuracy and efficiency of service as well as submitting annual fiscal and other programmatic reports as required by federal, state, or University requests. * *Track student financial assistance and academic enrollment histories and theimpactof past histories on continued eligibilitytoreceive financial aidinthe future, including student compliance with satisfactory academic progress and course relevance to declared program of study as specified by federal, state, and Universityregulations,rules,policies, and procedures. * *Retrieve, implement, and evaluate student enrollment and academic performance against financial assistance criteria and respond with adjusted financial aid as allowed.This includes, but is not limited to performing verification reviews, award revisions, and loan originations, liaising with Banner Central, General Accounting & Loan Collection, System Financial Aid, and other offices to maintain online financial aid modules of Banner and STAR. * *Provide services to students to better understand financial aid and to receive advice for appropriate follow-up steps by students. Thisincludes butis not limited to the scheduling and conducting of workshops, informational sessions, etc.for students new to the campus, continuing students, and prospective students;outreach visits to high schools and community locales to increase awareness of financial assistance opportunities,sources, etc.and to encourage completion of FAFSA, and other applications for admittance;the development and execution of communication plans and promotional materials, including management of the content and formats of webpages and other social media; responding toinquiriesin a timely manner face to face, in writing, via email, phone, and other media. * Review individual situations requiring professional judgment in matters as they relate to satisfactory academic progress, complete withdrawals, enrollment changes, R2T4, default management, loan repayment, loan exits, dependency override, etc. * Assist the Enrollment Services Team with events related to the application, enrollment, andmatriculation of prospective, accepted, and enrolled students. Administrative Services * *Manage and direct facilities, services, and operations related to federal financial aid, state financial aid, institutional financial aid,private scholarships,etc. * *Provide accurate information toinquiriesregarding financial assistance and enrollment processes in a professional, articulate, and timely manner via face to face, written, email, and telephone interactions, exemplifying"servicecentered on the student" approach when responding to requests and inquiries. * *Maintain student records and files for required transmission to national databases for financial aid,creating and up keeping a resource library of current literature, manuals, reference materials, and forms to accurately interpret and apply federal, state, and institutional regulations, policies, and procedures. * Provide oversight and direction for recruitment, interviewing, selection, counseling, training, supervision and evaluation of professional, classified, paraprofessional, and others for student financial assistance and other enrollment programs. * Exercise budgetary direction and accountability for delegated accounts/programs. * Assist in preparing and submitting annual fiscal, programmatic, and other reports required by federal, state, institutional, or private agencies, offices, etc. * Develop, interpret, implement, and revise, as needed, appropriate policies, procedures, and operational manuals governing assigned programs, facilities and services,working closely with others to review and evaluate such policies and procedures. * Collaborate with Communicationsinthe concept, development and production of outreach materials, brochures and literature used for student financial aid. Other * Provide management skills and knowledge to include serving in absence of supervisor. * Perform other related duties as assigned. Minimum Qualifications: * Possession of a baccalaureate degree in business administration, management, social sciences, education or related field and three (3) years of progressively responsible professional experience with responsibilities for providing educational services or assistance to students, including student financial aid administration student affairs administration, or provision of administrative, operational and technical support; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of principles, practices and techniques in the area of student financial aid, student enrollment, student support services, student affairs administration, operational management, or technical support services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. * Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with student financial aid, student enrollment, student support services, student affairs administration, operational management, or technical support services. * Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to operate a personal computer and apply word processing software. * For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Supplemental Qualifications: * Considerable knowledge of organizational processes as applied to the management and analysis of operations, services, facilities, and programs. * Demonstrated ability to create a culture of warmth and belonging where all individuals are welcome. * Demonstrated ability to"bepresent," connecting with transparency, dignity,andrespect. * Demonstrated ability to offer others service so significant and meaningful that they articulate and proclaim it. * Ability to interpret and apply legal and policy provisions to situations consistently. * Ability to work outside normally scheduled business hours including evenings and/or weekends as necessitated by campus requirements. * Ability to design and conduct effectivepresentations. Desirable Qualifications: * The equivalent of four (4) years of progressively responsible professional experience with responsibilities for providing student financial aid administration, student affairs administration, or provision of administrative, operational or technical support or related work experience, including some supervisory experience; or equivalent education/training or experience. * Experience working with non-traditional students andunderserved populations. * Experience with student information systems in higher education. * Master's degree in business administration,management,social sciences, education,or related field. To Apply: Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: * Cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met. * Current resume' * References - names and contact information (telephone number and email addresses) of at least three professional references. * Transcripts showing pertinent degree (copies of transcripts are acceptable, but official transcripts will be required at the time of hire. Note: Late, incomplete, or unreadable application materials will not be considered. Please redact any social security number and/or birth date on your documents prior to submitting. All submitted documents become the property of UH West Oahu and will not be returned. Please create an account if this is your first time applying for a position using NEOGOV. Inquiries: UH West Oahu Human Resources: *****************;************ EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $69k-84k yearly est. 10d ago
  • Member Service Representative (Part-Time) - Kapolei

    Navy Federal 4.7company rating

    Finance service representative job in Kapolei, HI

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************. Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned
    $42k-49k yearly est. Auto-Apply 3d ago
  • Service Officer (Waipio)- Territorial Savings

    BBCN Bank

    Finance service representative job in Waipahu, HI

    Branch Operations Support: * Handle daily operational functions accurately and efficiently, including all other routine transactions. * Ensure branch compliance with all policies, procedures, and regulatory requirements, including security protocols. * Assist with teller duties at least 25% of their time including peak hours or staff shortages, processing transactions such as deposits, withdrawals, transfers, and other routine transactions with efficiency. * Adhere to and enforce fraud detection and prevention protocols, reviewing any suspicious account activity and reporting potential risks. * Assist with the preparation and coordination of audits, following through on any corrective actions. Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all clients. * Engage proactively with customers to understand their needs, offering personalized banking solutions that enhance the customer relationship. * Act as a role model for front-line staff, ensuring that the highest levels of customer service are maintained at all times. * Act as an escalation point for more complex customer issues and work with other departments to provide effective solutions. * Identify opportunities for cross-selling and upselling bank products and services, contributing to the branch's overall sales goals. * Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion efforts, helping to grow the branch's customer base. Team Support & Leadership: * Help mentor tellers and other front-line staff on bank procedures, customer service standards, and operational tasks. * Provide guidance to the team on operational issues and ensure consistent application of best practices. * Assist with back-office duties as needed, including processing wire transfers, stop payments, and other administrative tasks. Job Qualifications/Requirements Education/Credentials * Minimum Education Level: High School Diploma Prior Experience * Required: At least 3 years of experience working in branch operations. Skills * English: Written: Advanced Verbal: Fluent * Required: Ability to manage multiple tasks, projects and deadlines simultaneously. * Required: Excellent verbal and written communication skills. * Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment. The salary range for this full-time position is $22.50 Hourly - $26.00 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $22.5-26 hourly 44d ago
  • Member Service Representative

    Hawaii Law Enforcement Federal Credit Union

    Finance service representative job in Pearl City, HI

    Job DescriptionSalary: $18 - $20 Hourly Since we are looking for skilled workers our Hiring Bonus is commensurate. After successfully attaining the first six-months of employment a $800 bonus will be awarded to the employee. Upon successfully attaining one year of employment a $1,000 bonus will be awarded to the employee. (Note: Restrictions do apply, please ask for further details) Our Member Service Representatives are the primary contact for members, handling daily financial transactions, resolving account issues, and promoting the Credit Union's products and services. Primary duties and responsibilities include: Financial Transaction: Process deposits, withdrawals, loan payments, fund transfers, and cash advances Member Support: Respond to member inquiries and resolve problems related to their accounts in person or online Account Management: Open new accounts, close existing accounts, process debit card requests, update account information, such as a change of address Product and Service Promotion: Educate members on the features and benefits of the Credit Union's offerings, such a loans, credit cards, share certificates, and online banking Balancing: Accurately balance a cash drawer and verify daily transactions to ensure the cash total is correct Security and Compliance: Follow strict security and confidentiality protocols, including identity verification and compliance with credit union regulations
    $18-20 hourly 17d ago
  • Customer Service Representative

    Honsador Lumber 3.5company rating

    Finance service representative job in Kailua, HI

    Job DescriptionPosition is based out of Kailua-Kona. * *MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From
    $31k-36k yearly est. 25d ago
  • Customer Service Representative

    State Farm Agency-Makawao 3.9company rating

    Finance service representative job in Makawao, HI

    Job Description State Farm Agency, located in Makawao, HI is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not limited to: Answer phones and greet clients. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. You will receive: Base pay Valuable experience Growth potential/Opportunity for advancement within my office Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Ability to work in a team environment Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property Casualty license (must be able to obtain) Life and Health license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $40k-46k yearly est. 7d ago

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