How do I become a good financial services representative?

To become a good financial services representative, you need a strong foundation in finance and business processes and the right combination of soft skills such as people skills, integrity, entrepreneurial spirit, resilience, inquisitiveness, and a desire to help.

How much do financial representatives make?

Financial representatives make a median salary of $65,000 annually, but the pay scale varies based on the representative's area. The top 10% earn over $200,000 annually, plus bonuses. This job is a dynamic sales field that requires attention to trends and popular products in finance. The more money and security you can assure your customers, the more you can earn. It requires good listening skills and an understanding of the industry.

What exactly does a financial service representative do?

A financial service representative provides financial advice and matches financial products with customers' needs and goals. This may include developing long-term relationships with customers, pursuing potential customer leads, monitoring market trends, and meeting sales goals.

What qualifications do I need to work in financial services?

The qualifications you need to work in financial services include a bachelor's degree and experience working in finance. In addition, employers want to see that a potential financial service professional has financial and mathematical competency, the right people skills, and the ability to work with all types of clients.

How To Become A Finance Service Representative: What It Is and Career Path

What is a finance service representative and how to become one

Updated January 8, 2025

5 min read

A finance service representative works for a financial institution such as a bank or credit union and assists customers with their financial needs. They help customers open accounts, process transactions, and provide information on products and services. They may also help customers with online banking and mobile app navigation. Customer service is a key aspect of this role, as finance service representatives must ensure that customers are satisfied with their experience and resolve any issues that arise in a timely manner.

ScoreFinance Service RepresentativeUS Average

Salary

3.0

Avg. Salary $38,361

Avg. Salary $59,228

Stability level

6.9

Growth rate 10%

Growth rate 0.3%

Diversity

6.1

Race

American Indian and Alaska Native 0.21%

Asian 10.10%

Black or African American 5.69%

Hispanic or Latino 11.92%

Unknown 4.14%

White 67.95%

Gender

female 58.79%

male 41.21%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

6.9

Stress level is high

7.1 - high

Complexity level

7.1

Complexity level is challenging

7 - challenging

Work life balance

6.6

Work life balance is good

6.4 - fair

What are the pros and cons of being a finance service representative?

Pros

Chance to help clients achieve their financial goals
Exposure to a variety of industries and businesses
Opportunity to work with a diverse group of people
Potential for bonus or commission-based compensation
Possibility of flexible work hours or remote work

Cons

High-pressure environment with tight deadlines and demanding clients
Frequent need to navigate complex financial products and services
Potential for conflicts of interest when recommending financial products to clients
Heavy workload can lead to potential for errors or mistakes
Potential for dealing with difficult or disgruntled clients.

Key steps to become a finance service representative

Explore finance service representative education requirements

Most common finance service representative degrees

Bachelor's

60.0 %

Associate

18.0 %

High School Diploma

11.2 %

Start to develop specific finance service representative skills

Skills	Percentages
Financial Services	14.98%
Patients	8.05%
Team-Oriented Environment	7.15%
Mutual Funds	4.34%
Financial Products	3.90%

Complete relevant finance service representative training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New finance service representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a finance service representative based on U.S. Bureau of Labor Statistics data and data from real finance service representative resumes.

Research finance service representative duties and responsibilities

Manage correspondent services including but not limit to wire processing, coin and currency, ACH support and international payments.
Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
Maintain cleanliness and presentation of member service area and marketing information.

Prepare your finance service representative resume

When your background is strong enough, you can start writing your finance service representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a finance service representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable finance service representative resume templates

Build a professional finance service representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your finance service representative resume.

Apply for finance service representative jobs

Now it's time to start searching for a finance service representative job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

Average finance service representative salary

The average finance service representative salary in the United States is $38,361 per year or $18 per hour. Finance service representative salaries range between $25,000 and $58,000 per year.

Average finance service representative salary

$38,361 Yearly

$18.44 hourly

How do finance service representatives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Finance service representative reviews

A zippia user wrote a review on Dec 2023

Cons

Constant stress and fear when dealing with big transactions. Customers always complaining and getting paid by the hour

Pros

Talking to other people and never being still. Always on the move handeling money and everyday is something new

A zippia user wrote a review on Apr 2020

Pros

Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.

A zippia user wrote a review on Mar 2020

Pros

Marketing products from a traceable companies to consumers and providing a good service to the clients .

What is a finance service representative and how to become one

What are the pros and cons of being a finance service representative?

Finance service representative career paths

Key steps to become a finance service representative

Explore finance service representative education requirements

Most common finance service representative degrees

Start to develop specific finance service representative skills

Complete relevant finance service representative training and internships

Research finance service representative duties and responsibilities

Prepare your finance service representative resume

Choose from 10+ customizable finance service representative resume templates

Apply for finance service representative jobs

How did you land your first finance service representative job

Average finance service representative salary

How do finance service representatives rate their job?

Finance service representative reviews

Finance service representative FAQs

How do I become a good financial services representative?

How much do financial representatives make?

What exactly does a financial service representative do?

What qualifications do I need to work in financial services?

Search for finance service representative jobs

Finance service representative jobs by state