Customer Service Representative-- IDXXJP00007172
Finance service representative job in Westbrook, ME
Customer Support Consultant (Contract | Hybrid Potential)
Westbrook, ME | Onsite → Hybrid (2 days/week) after training
Mon-Fri, 8am-5pm
Pay: $21.70
We're seeking an analytical, customer-focused Customer Support Consultant to deliver technical and operational support for diagnostic, veterinary, and water-testing products. This role supports customers with troubleshooting, product questions, order entry, billing, and system navigation while ensuring a high-quality service experience.
What You'll Do
Provide technical and product support to customers.
Troubleshoot equipment, software, and data communication issues.
Assist with installations, configurations, order entry, and billing.
Maintain accurate documentation and follow quality/compliance standards.
Build strong customer relationships and ensure satisfaction.
What You Bring
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to multitask across several platforms (Salesforce, SAP, Outlook, SharePoint).
Detail-oriented, organized, and comfortable working independently.
Experience with Adobe or Accounts Receivable is a plus.
Private Client Banker - Maine Area
Finance service representative job in Falmouth, ME
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
Shares the value of Chase Private Client with clients that may be eligible
Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
Compliance with Dodd Frank/Truth in Lending Act*
High school degree, GED, or foreign equivalent
Adherence to policies, procedures, and regulatory banking requirements
Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
Excellent communication skills
College degree or military equivalent
Experience cultivating relationships with affluent clients
Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
Auto-ApplyCustomer Service Representative
Finance service representative job in Unity, ME
Job DescriptionSalary: $17-$19/hour
WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:
Join our dynamic team at Direct Communications, where we are dedicated to delivering exceptional internet services to rural communities. We offer AMAZING benefits, including health, dental, and vision care insurance for just $1/month, telehealth services, preventative wellness programs, up to a 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, and a personal and professional tuition reimbursement program, among many others! At Direct Communications, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!
POSITION DESCRIPTION:
We are seeking a dedicated and customer-focused Broadband Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance through various communication channels, including telephone, email, and text. Your primary responsibilities will include addressing billing issues, updating accounts, resolving routine challenges, answering customer inquiries, and ensuring a high level of customer satisfaction through established policies and procedures. You may be assigned other tasks and responsibilities by management that will need to be completed in a timely manner.
KEY RESPONSIBILITIES:
Respond promptly to customer inquiries via phone, email, and text, providing accurate information and assistance.
Assist customers with billing inquiries, including clarifying charges, processing payments, and resolving discrepancies.
Troubleshoot and resolve general customer issues, ensuring a seamless customer experience.
Maintain detailed records of customer interactions and transactions in our CRM system.
Collaborate with other departments as needed to resolve complex issues and improve customer satisfaction.
Follow up with customers to ensure their issues have been resolved effectively.
Stay updated on company policies, procedures, and product offerings to provide accurate information to customers.
Contribute to a positive team environment by sharing feedback and insights to improve customer service processes.
SALARY: $17 - $19/hour
SCHEDULE & QUALIFICATION EXPECTATIONS
35 hours per week with scheduling during regular business hours, Monday Friday from 8 AM to 5 PM.
Location: Unity, ME
High School diploma or equivalent, higher education preferred.
Competency in Windows-based environment.
Internet and technologically savvy.
Previous experience in customer service, preferably in the telecommunications or broadband industry.
Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in using CRM software and other customer support tools.
A positive attitude and a commitment to providing exceptional customer service.
REQUIRED SKILLS:
Flexibility: is adaptable with ability to balance and manage multiple priorities.
Time Management / Organized: efficient, can set priorities and focus on what is important, follows through on areas within responsibilities, spends time wisely.
Professional Communications: enthusiastic, optimistic, courteous, patient, approachable with attentive listening skills, composed in stressful situations, builds rapport and trust quickly with customers and coworkers.
Results Driven: consistently high-performance success and attention to detail.
Customer Focused: dedicated to service excellence for internal and external customers.
Learning: picks up on things quickly, enthusiastic about learning new skills and knowledge, excited by the challenge of unfamiliar or new tasks, open to change.
BENEFITS:
Annual growth bonus
Health/Dental/Vision Insurance for $1/month
Tele-Health Services
Preventative Wellness Programs
401(k) with 6% Company matching
Generous paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Company-paid life insurance - Basic Life & Accidental Death and Dismemberment
Company-paid short term disability
Long term disability
Tuition Reimbursement Program (professional and personal)
Voluntary Flex Spending for Medical and/or Daycare
Voluntary Supplemental Group Term Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Free internet if you live within our service footprint
On-the-job training
Direct Communications is an Equal Opportunity Employer and provider.
Financial Services Representative I
Finance service representative job in Augusta, ME
Job Details Augusta, MEDescription
Builds and maintains strong relationships with our members and proactively explores current and future member needs. A thorough understanding of all deposit products and electronic delivery services allows the Representative to open new accounts, originate loan application requests, manage complex accounts, provide support and follow-up on inquiries, and resolve problems with the intention of exceeding member expectations. Acts as the primary liaison for member technical support with regard to the various electronic products and services.
Qualifications
The successful applicant will be a highly motivated, team oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months related experience (one or more years preferred). Also required are strong interpersonal, communication, and organizational skills; proven ability to establish and maintain
effective working relationships with all levels of staff and members; professional appearance; solid work ethic; reliable attendance; work accuracy and an ability to be detail oriented. A high school diploma or GED is required.
This position may require registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS) and Registry on an annual basis in addition to maintaining updates as needed. The Credit Union will pay the fees associated with registration as a MLO.
Maine State Credit Union - Members are our bottom line. Belong with us
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work-environment our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%
HSA - generous employer contribution
Employer funded HRA
Employer-subsidized Dental and Vision Insurance
100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
Accident Insurance
Competitive wages, and annual evaluations with compensation adjustments
401(k) employer match, plus annual discretionary contribution
Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
Paid Parental Leave
Education reimbursement - up to $5,000 annually for undergraduate degree
Opportunities to volunteer in our local communities
100% Employer Paid EAP which includes 8 free mental health sessions
Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food
Customer Service Representative
Finance service representative job in Wells, ME
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success. NO weekends, late evenings or emergency coverage after hours!
CSR Responsibilities:
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
Complete all tasks as assigned by the supervisor(s).
Qualifications & Requirements:
Professional and friendly phone etiquette
No weekends or late evenings!
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
Preferred: One year of customer service representative experience
Preferred: Knowledge of veterinary medical terminology and procedures
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyBanking Associate
Finance service representative job in Rockland, ME
Whether you're passionate about finance, technology or helping others - a career at First National Bank offers a world of opportunity to grow and succeed. Work collaboratively with a team while having fun and providing product and technical support knowledge to customers. In return, we have a lot to offer. This fulltime position offers competitive pay, time off, benefits and a bonus plan. Opportunities for personal growth and professional development. And yes, a real opportunity to make a difference in the place where you live. We are proud to be on the 2025 list of Best Places to Work in Maine.
Qualifications:
Cash handling experience
Direct customer service experience
High School degree or GED
Sales and computer experience desirable
Function: Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals.
Duties:
Accurately process customer banking transactions in teller system following bank policies for identification of customers, review of activity and appropriateness of transaction. Place deposit holds as needed.
Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet branch goals for deposit growth, personal and business accounts, and Individual Retirement Accounts (IRAs). Meet enrollment goals for ancillary products.
Exhibit and apply a thorough understanding of account title structures and their resulting impact on account ownership, access to funds, and FDIC insurance coverage.
Maintain a basic understanding of loan, investment, and merchant products and refer customers to appropriate Bank personnel to help branch meet referral goals.
Provide loan and deposit information regarding the structure and design of bank products including features/benefits, rates, terms, interest calculations, payment applications, balance, and statement information.
Investigate and correct errors reported by customers; work with management to report unusual account activity.
Open Deposit Accounts.
Maintain branch's safe deposit box system including new rentals, access to rented boxes, payments, and maintenance.
Accept requests to wire funds.
Create necessary forms or submit instructions for account maintenance such as stop payments, holds, AFTs and debit cards.
Demonstrate an understanding of the impact of federal regulations, including the Bank Secrecy Act (BSA) on daily activities and stay abreast of changes through completion of training classes.
Exhibits an understanding of common scam and fraud situations and knows how to report internally.
Has a full understanding to deposit compliance regulations including Regulation CC - deposit holds.
Customer Service Representative
Finance service representative job in Scarborough, ME
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
* Transportation experience
* Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
* Pay starts at $22.89
* Full health insurance benefits on day one
* Life and disability insurance
* Earn up to 13 days PTO your first year
* 9 paid company holidays
* 401(k) option with company match
* Education assistance
What you'll do on a typical day:
* Bill shipments according to applicable tariffs and pricing agreements
* Recognize and resolve documentation errors
* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
* Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
* Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: Portland Maine
Job Segment: Customer Service Representative, Clerical, Data Entry, Customer Service, Administrative
Apply now "
Community Banker II
Finance service representative job in Bangor, ME
Have you been thinking about working for a company that offers advancement opportunities, is more fulfilling, understands work-life balance, and where you can make a difference? Whether you are looking for your first job or thinking about a career change, Katahdin Trust Company could be the right fit for you!
When you join the Katahdin team, you will become a part of a growing organization committed to helping the communities we serve to grow and prosper. You will become a part of one of the "Best Places to Work in Maine," committed to helping our employees succeed. We will provide you with the tools, resources, and educational opportunities to foster and grow your career with us!
We offer a generous benefits package to include Health, Dental, Vision, Profit Sharing, 401(k) match, Employee Stock Ownership Plan, paid time off, and more!
Find yourself in banking and join Katahdin Trust!
We are currently accepting applications for a: Community Banker II, Springer Drive, Bangor
Responsibilities include:
* Learning the complete line of transactional duties
* Performing a wide variety of customer service functions
* Learning the Bank's products and services offered
* Learning and using all applicable bank software
* Display a strong commitment to customer satisfaction
* Responsible for establishing, growing, and retaining customer relationships as well as developing and fostering branch growth
Qualifications include:
* High school graduate or equivalent
* Excellent customer service skills
* Flexible and work well in a team environment
* Fully computer literate
* Prior banking experience preferred
* A clean criminal background history and satisfactory to Bank standards credit report are required
Customer Service Representative
Finance service representative job in Brunswick, ME
“Turn Great Service Into Great Earnings" - Competitive Hourly Pay Plus Commission!”
Company: Dead River Company Job Type: Full-Time/onsite
Join the Dead River Company team! We're looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you'll exemplify our core values every day.
Key Responsibilities:
Courteously answer incoming calls and assist walk-in customers with professionalism and care.
Utilize the ADDS E3 system for customer account setup, maintenance, and record updates.
Perform data entry and administrative tasks related to:
Inventory control
Accounts payable and receivable
Posting and payment processing
Price change administration and bank deposits
Develop and maintain thorough knowledge of company products, services, and delivery schedules.
Participate enthusiastically in annual market objectives, promotional programs, and contests.
Support team members by cross-training and providing assistance as needed.
Perform general office duties such as filing, photocopying, and document shredding.
Assist with special projects and additional duties as assigned.
Experience:
Minimum of one year of customer service experience preferred.
Experience with computer systems and data entry is a must.
Education:
High school diploma or equivalent preferred.
Key Attributes:
Dependable and punctual
Strong communication and active listening skills
Accurate, organized, and detail-oriented
Able to focus and multitask in a dynamic environment
Courteous demeanor and professional appearance
Flexible to work seasonal overtime
Problem-solving and troubleshooting skills
Adaptable to change and continuous improvement
Working Relationships:
This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction.
Decision-Making:
The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution.
Why Work for Dead River Company?
At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.
Customer Service Representative
Finance service representative job in Portland, ME
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
style="FONT-FAMILY: times new roman,times,serif">Customer Service
Representative
Portland, ME
6+
months
Description
One year current working
experience customer service environment or one year current experience in a Call
Center.
Ability to be a team player
Exceptional customer service
skills
Strong oral and written communications skills
Strong computer
skills
Ability to multi-task
Additional Information
Saikat Ghosh
Senior Technical Recruiter
10 Exchange Place, Suite 1820,
Jersey City, NJ - 07302
Desk: ************** Ext. 7452
Direct: **************
Customer Service Rep(03000) - 496 Stillwater Ave
Finance service representative job in Old Town, ME
Job Description
Now Hiring Customer Service Reps!
Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every neighborhood!
You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be
efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's takes care of their employees, it is a fact that we promote fro within and 99% of our current franchise owners started out as CSRs, Delivery
Experts, or Assistant Managers!
What are you waiting for? Apply Now!
Additional info
Minimum Age
16+ years
Positive Personality
Customer Service Oriented
Clear, Energetic Voice
Job Benefits
Flexible schedules
Paid training
Advancement opportunities
Additional Information
All your information will be kept confidential according to EEO guidelines.
Banking Associate - Westgate II
Finance service representative job in Portland, ME
Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Banking Associate is a professional in banking, plays a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
Depth & Scope:
* Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
* Delivers end-to-end advice customers expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations
* Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
* Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
* Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
* Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
* Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
Education & Experience:
* High school diploma or GED
* 1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
* Demonstrated Customer Service skills preferred
* Ability to work during operating hours to include evenings, weekends and holidays as scheduled
* Teller experience preferred
* Required to complete Teller training and part 1 of platform training upon hire
* Strong organization skills to handle multiple tasks in a fast-paced environment
* Excellent communication skills with ability to be concise, clear and consistent
* Demonstrated effective problem-solving skills
* Demonstrated ability to schedule and prioritize work
* Demonstrated ability to work independently and within deadlines
* Sound judgment in decision making and problem solving
* Proficient in Microsoft Office
* Notary License preferred
Customer Accountabilities:
* Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
* Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
* Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
* Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
* Understands and supports the Bank's customer service strategy
* Considers the impact of decisions on the well-being of TD, its customers and stakeholders
* Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
* Ensures tasks are performed within established policy and procedures
* Successfully completes all required job specific, compliance-related training
* Understands, utilizes and follows compliance/risk and control programs
* Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
* Is knowledgeable of and complies with TD Code of Conduct
Shareholder Accountabilities:
* Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
* Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
* Decisions & processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
* Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
* Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
* Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
* Follows policy and procedure for Customer Authentication
* Acts as Dual Control agent when required
* Follows all required open/close procedures
Employee/Team Accountabilities:
* Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
* the team
* Be an active participant in personal performance and development activities
* Acts as a brand champion both internally and externally
* Collaborates with team members in contributing to the success of the team and organization
* Partners as a team player
* Actively seeks opportunities to improve delivery of work with high attention to quality standards
* Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
* Positively embraces change
* Adheres and participates in TD's Shared Commitments
* Models quality service at every Customer interaction
* Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
* May train and act as a mentor to newer colleagues
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting - Frequent
Standing - Frequent
Walking - Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing - Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyPrivate Client Banker - Maine Area
Finance service representative job in Falmouth, ME
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
Shares the value of Chase Private Client with clients that may be eligible
Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
Compliance with Dodd Frank/Truth in Lending Act*
High school degree, GED, or foreign equivalent
Adherence to policies, procedures, and regulatory banking requirements
Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
Excellent communication skills
College degree or military equivalent
Experience cultivating relationships with affluent clients
Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************
Auto-ApplyCustomer Service Representative
Finance service representative job in Portland, ME
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanMax Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions- Monday to Friday 10am to 6pm
with a rotating Saturday schedule of 9am to 3pm
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
Customer Service Representative
Finance service representative job in Bangor, ME
Benefits:
401(k) matching
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development
About the Role:Join Midas in Bangor as a Customer Service Representative, where you'll be the friendly face of our team in Bangor, ME. We are looking for enthusiastic individuals who are passionate about providing exceptional service and ensuring customer satisfaction.
Responsibilities:
Assist customers with inquiries and provide solutions in a timely manner.
Manage customer interactions via phone, email, and in-person.
Process transactions accurately and efficiently.
Educate customers about our services and products.
Handle customer complaints with professionalism and empathy.
Maintain a clean and organized workspace.
Collaborate with team members to improve customer experience.
Stay updated on company promotions and services to better assist customers.
Requirements:
High school diploma or equivalent; relevant experience preferred.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment.
Proficiency in basic computer applications.
Customer service experience is a plus.
Positive attitude and a team player mentality.
Willingness to learn and adapt in a dynamic workplace.
About Us:Midas has been serving the Bangor community for years, providing top-notch automotive services with a commitment to quality and customer care. Our customers love us for our reliability and expertise, while our employees appreciate a supportive and inclusive work environment that encourages growth and development. Compensation: $19.00 - $24.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
*************
Auto-ApplyCustomer Service Representative
Finance service representative job in Portland, ME
LoanMax Title Loans - Now Hiring!
Position: Customer Service Representative (Full-Time, In-Person)
About the Role:
LoanMax Title Loans is seeking a Customer Service Representative for our Portland, ME location. This is a full-time, in-person position (not remote). We are looking for a professional, motivated, and dependable individual who is ready to grow with a company that values honesty, integrity, and outstanding customer service.
Our Customer Service Representatives are the face of our company and play a vital role in providing fast and friendly service to our customers. Responsibilities include:
Assisting potential and existing customers with questions regarding loan products
Evaluating vehicles for loan eligibility
Managing customer accounts and processing payments
Making courtesy calls and maintaining regular communication with customers
What We Offer:
Competitive Salary
6 Paid Holidays
Vacation Time
On-the-Job Paid Training
Full-Time Schedule: Monday - Friday, 10 AM to 6 PM
Rotating Saturday Schedule: 9 AM to 3 PM
Never Work Sundays!
✅ Medical, Dental, Vision, and Other Voluntary Benefits available after 90 days of employment - effective on your 91st day!
Requirements:
General:
Must be available to work full-time, in person
Positive attitude and excellent communication skills
Strong attention to detail
Education:
High school diploma or equivalent required
Experience:
Previous customer service experience preferred
Comfortable with computers and data entry
Personal Qualities:
Motivated, dependable, and honest
Strong commitment to exceptional customer service
Professional demeanor and a team player
About Us:
LoanMax Title Loans is one of America's most respected title loan companies, operating nearly 1,000 stores in over 20 states. Since 1990, we've been committed to offering customers hassle-free cash solutions with transparency, integrity, and outstanding service.
Our employees are the heart of what we do, and we are looking for team members who want more than just a job - they want a career with a company that values their contributions and supports their growth.
Please Note: All candidates must be able to pass a comprehensive background screening, including credit & criminal.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Finance service representative job in Portland, ME
Job DescriptionBenefits:
generous bonus
Respectful and Friendly environment
Supportive training and development
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Profit sharing
ROLE DESCRIPTION:
As a Customer Service Representative with Diane Newman State Farm, you will Help others and make a positive difference in our community. You will provide the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Finance service representative job in Portland, ME
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Customer Service Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
Medical Insurance- multiple plans to choose from
Dental & Vision Insurance
Short Term Disability & Long Term Disability Options
Life Insurance
Generous PTO plan
Paid Holidays
401K
401K match
Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
All products we carry
Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
Basic Brightree Functions
Proper Intake Procedures
Insurance Verification and Eligibility
CMN Requirements and Prior Authorizations
Documentation Requirements of the Equipment
Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
Difference Between Verbal, Written and WOPD orders
Complaint Resolution Procedures
Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
All patient files and information are maintained and current at all times.
Participates in company training programs
Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
Timely filing of all necessary paperwork into patient charts.
Assist in working various computer reports for quality assurance.
Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
Strict adherence to all company policies and procedures.
Performs schedules hours, staggered shifts in accordance to the needs of the company.
Perform all above duties in other company locations when required.
May perform other duties not specifically listed in this position description as assigned by supervisor.
Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Student Financial Services Specialist
Finance service representative job in Unity, ME
The Company
At Unity, sustainability isn't a buzzword. It's the foundation of our entire approach and has been for more than 50 years.
We apply sustainability principles to everything we do, from our properties around the State of Maine, to our online degrees offered to students everywhere, to our enrichment experiences and entrepreneurial endeavors at locations from northern Maine to Arizona to Brazil.
Engage with Unity College and you'll start to ask tough questions, challenge the status quo, and envision new possibilities. If taking the lead in creating a more sustainable future sounds like the future you want, we can make it happen.
The Position
The Student Financial Services Specialist (SFSS) supports the Director of Enterprise Student Financial Services through the administration and dissemination of Student Financial Services policies and procedures for Unity College students. This is a generalist position that is cross trained to serve all Sustainable Education Business Units (SEBUs) but will be dedicated to Hybrid Learning. This position is responsible for working directly with Unity College students to support them in managing their financial needs and requirements. The SFSS will manage and use student financial aid programs, financial aid information systems, billing software as well as report and retrieve information for program management and reports. Work will involve using Power-Faids Financial Aid Management System, CAMS Student Billing Components and CashNet.
Monitor program compliance with federal, state, and institutional policies through the use of system and quality controls.
Conduct student aid reviews including: needs analysis, budgeting, billing, packaging, verification, loan processing, certification, and tracking.
Counsel students individually or in groups on financial aid and student account matters such as application procedures, borrowing, employment, outside aid, other funding, payment plans and alternative funding.
Communicate with parents and/or students regarding the student billing process and payment options.
Coordinate the mailing of lender notifications-entrance and exit counseling, bills, and award letters.
Create, revise, and update publications, standardized letters, manuals, and forms used in student aid and student billing administration.
Review and maintain payment plans, and student files.
Perform soft collect outreach to students to assist with completing paperwork and payment options.
Coordinate the integration of student financial aid and billing processes for all SEBUs.
Please see attached job description for full list of roles and responsibilities.
Qualifications
The ideal candidate will possess a bachelor's degree and a minimum of 5-7 years job related experience and/or training; or equivalent combination of education and experience.
Basic knowledge of federal and state financial aid programs and a demonstrated commitment to student aid.
Basic knowledge of accounting and billing services.
Must be capable of independent judgement, highly motivated with strong organizational skills.
Must be flexible with good interpersonal skills.
Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Able to write reports, business correspondence, and procedures manuals.
Able to effectively present information and respond to questions from students, parents, staff, managers, and the general public.
Able to work with mathematical concepts such as probability and statistical inference. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
The Location
Unity College has its Hybrid Learning campus in Unity, Maine. This position will be located at 90 Quaker Hill Rd. Unity, ME.
Benefits
Unity College offers a generous benefits package which includes medical, dental, vision, short term disability, long term disability, life insurance, PTO, and a company match on our 403b retirement plan. Waiting periods will apply.
To Apply
Interested and qualified candidates should click on the “Apply Now” button and submit a resume and cover letter.
At Unity College, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our community. Unity College is proud to be an equal opportunity workplace and is an affirmative action employer.
Auto-ApplyCustomer Service Representative - Seasonal
Finance service representative job in Saco, ME
Job Description
. Job starts Nov 17th and ends Jan 9th
Our Company:
Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have been highlighted for case studies by Google, Shopify, and USA today. We are a leader in our market.
Description:
We're seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination.
What You'll Do:
Inbound Phone Sales
Answer incoming calls and assist customers with product questions, order placement, and general inquiries
Convert leads into sales by providing a great customer experience and recommending the right solutions
Navigate our order system to enter and manage transactions efficiently and accurately
Corporate & B2B Sales
Build and maintain relationships with corporate clients, handling custom orders, bulk inquiries, and ongoing account needs
Collaborate with fulfillment and operations teams to ensure smooth execution of large and recurring orders
Respond to new business inquiries and help drive growth in our B2B sales channel
Physical Demands:
Able to sit and/or stand for the duration of the shift
Able to use a keyboard, headset, and computer monitor for the duration of the shift
Must be able to lift up to 15 pounds at times.
Must be able to type 30 words per minute
Seasonal Benefits:
Store discounts
Relaxed fun atmosphere
Weekly paid company lunches
A way to get to know the staff and company for future opportunities.
Networking opportunities.