Finance service representative jobs in Newcastle, WA - 1,851 jobs
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Customer Service Representative
TBG | The Bachrach Group
Finance service representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
$45k-54k yearly 16h ago
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Customer Service Representative 1
Recology 4.5
Finance service representative job in Seattle, WA
THE ROLE OF CUSTOMER SERVICEREPRESENTATIVE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
* Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
$35k-40k yearly est. 6d ago
Customer Service Representative
Yellowstone Local 3.9
Finance service representative job in Auburn, WA
WASHINGTON HVAC SERVICES YOU CAN TRUSTYellowstone Local is proud to represent ALLRED, an industry leader in HVAC services.
If you're the type who thrives in a fast-paced environment, enjoys solving problems, and takes pride in being the backbone of a team's success, this is your kind of role. With over 12 years of proven success, ALLRED has built a reputation for exceptional service and an employee-first culture. This isn't just another customer service job; it's your chance to step into a high-impact position where your coordination skills and attention to detail directly influence how smoothly our field operations run.
What's in it for You?
Pay Range: $18 - $25 per hour
Schedule: Full-time with rotating Saturday shifts
Benefits: Medical, dental, and vision coverage
Career Path: Real advancement opportunities within the HVAC industry
Tools for Success: Hands-on training, strong team support, and resources to help you excel
Why You'll Love It Here
A culture that genuinely values people and encourages teamwork
A forward-thinking HVAC operation focused on quality and efficiency
Clear opportunities to grow your skills and develop professionally
A supportive environment built on trust, reliability, and collaboration
Your New Role
You'll be a key player in keeping daily operations running smoothly. Your coordination skills will help ensure technicians stay on schedule, parts reach the right locations, and customers feel supported from start to finish.
Dispatch HVAC technicians to service locations
Source and track OEM parts for ongoing jobs
Coordinate deliveries to job sites with designated runners
Manage scheduling for repairs and membership maintenance visits
Maintain and organize the Membership Database
Document project details and service updates with accuracy
Location: Auburn, Washington
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-2 years of experience in a call center or customer service role
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Detail-oriented with a proactive, problem-solving approach
Positive attitude and willingness to learn
Coachable and adaptable in a fast-paced environment
HVAC industry experience or dispatching experience is a strong plus
Familiarity with ServiceTitan is a bonus
Must be authorized to work in the U.S.
Available for a rotating Saturday schedule
ALLRED is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #orange
$18-25 hourly 46d ago
Issaquah - Customer Service Representatives
Car Wash Enterprises 3.8
Finance service representative job in Issaquah, WA
If you are looking for a part-time job or to start a career with the largest car wash company in Washington State, Brown Bear Car Wash could be the Beary Best place for you. We seek customer servicerepresentatives for our car wash location at 22121 SE 56th St in Issaquah . We will have full and part-time positions available. The starting rate is $22 and you must be 16 years or older to apply. If you have what it takes to be on the Beary Best team in the state, apply to join our team today!
CStore - Monday to Wednesday
5:30 am to 2:00 pm
Carwash - Monday through Friday
7:30 am to 3:30 pm
10:00 am to 6:00 pm
Benefits may include:
Medical/Dental/Vision*
401(k)**
Bonuses
PTO - Accrual starting day 1
Holiday pay on 6 major holidays
Employee Wellness Program - LifeCare
Employee Discount Program - LifeMart
Tuition reimbursement up to $4,000
Direct Deposit
And of course, free car washes!
Key things you should know about Brown Bear Car Wash:
We have an active, high-paced work environment. If you like working outdoors, you will love working here!
We promote from within. Wherever you start, there are opportunities to grow and advance.
We like friendly people. We serve our customers with a big smile and cheerful personality.
We value teamwork. We expect and foster cooperation with all team members, company personnel, and customers.
We grow and develop both car washes AND people . We will help you learn and enhance your skills in customer service, safety, mechanics, management, and administration as our company continues to expand as the Number One car wash in Washington.
We love clean. We expect and maintain clean sites, clean employees, clean cars, and clean standards.
Minors, those who are 16 or 17, will be required to complete a Parent School Authorization form before starting work. Speak with the manager for details.
*Eligible after 6 months of employment, averaging 30+ hours per week.
**Eligible after 12 months of employment for all team members 18+ years of age.
$22 hourly Auto-Apply 3d ago
Future Positions
Masterworks 3.5
Finance service representative job in Poulsbo, WA
Masterworks is always seeking talented people to join our team. If you are interested in being considered for a future position please complete the candidate process by applying to this posting. If there is a current position you are interested in please apply directly for that role by clicking on the job title, listed on our website.
Questions can be sent to hr@masterworks.agency.
Functional areas within Masterworks:
Administration
Data Analytics
Data Production
Client Services
Creative
Digital Media
Digital & Print Production
Finance
Media
Project Management
Requirements:
Varies by role
$66k-109k yearly est. 60d+ ago
Registered Representative - State Farm Agent Team Member
Chris Jones
Finance service representative job in Bellevue, WA
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Registered Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Salary
Health benefits
Requirements
People-oriented
Organizational skills
Bilingual - Korean preferred OR
Bilingual - Spanish OR
Bilingual - Chinese / Mandrin
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $110,000.00 per year
Ready to Launch Your Career?
We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Come work with an energetic, fun team at Chris Jones - State Farm Agent!
About Our Agency
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and National Quality Award
Additional languages spoken: Spanish and Mandarin
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$45k-110k yearly Auto-Apply 60d+ ago
Lumber Commodity Trader
Careerpaths NW
Finance service representative job in Woodinville, WA
Job Description
Lumber Commodity Trader Company Products / Services: Our client, a privately held organization, specializes in lumber and building material products such as joists, trusses, panels/siding. They operate branches and product divisions throughout the U.S, providing their services primarily to customers in multi-family, commercial and residential construction disciplines. They offer a comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, health savings account, life insurance, paid time off, and vision insurance.
Role Overview: This full-time, salaried exempt position is based at our client's Woodinville Branch and reports to the CEO. The role involves improving the branch's gross profit margins by purchasing lumber on behalf of the Woodinville Sales Team. This includes cultivating relationships with suppliers, managing inventory, preparing weekly reports summarizing purchasing opportunities, and coordinating with other teams to ensure timely and accurate delivery of products. The successful candidate will also have a senior presence in the lumber buying space and will be expected to attend industry events and perform market research to inform buying activities.
Responsibilities:
Purchase lumber products and building materials supporting all sales efforts in the company's Branch operations.
Cultivate and develop new supplier relationships through physical site visits and strategic outreach.
Manage inventory and supervise periodic inventory counts at branch physical locations.
Prepare weekly reports summarizing purchasing opportunities and comparing product pricing for the sales team.
Communicate with dispatch, logistics, sales, and account management teams to ensure timely and accurate delivery of products ordered.
Prioritize workflow and customer needs in a fast-paced environment.
Provide responsive and friendly customer service to all stakeholders.
Keep abreast of market activities and pricing trends.
Communicate proactively with other purchasing groups to confirm demand side needs.
Qualifications:
7+ years of experience working at a lumber trading firm.
Existing book of lumber trading (“buying and selling”) accounts.
Long standing relationships with Mills and suppliers within a 250-mile radius of Seattle, Washington.
Strong data analysis, critical thinking, and problem-solving skills.
Self-starter with the ability to prioritize many urgent requests.
Excellent interpersonal and communication skills, including verbal and written.
Growth mindset and “grinder” orientation.
Proficiency with Microsoft Office, Teams and web-based software.
Experience with Wood Pro ERP software and Power BI, a plus.
Willingness to contribute to building an energetic and exciting organization.
Compensation: Our client offers a lucrative compensation package for an experienced and proven commodity trading specialist. The range depends on experience and qualifications. Benefits include health insurance, a 401(k)-employer match, and profit-sharing program.
If you are an experienced Lumber Commodity Trader looking for a new challenge in a fast-paced, energetic organization, we encourage you to apply.
$61k-102k yearly est. 11d ago
Customer Financial Services Representative
Iconix Waterworks
Finance service representative job in Snohomish, WA
About the Role
Implement the Company's credit and collection policies for designated accounts by monitoring and maintaining customer accounts within the prescribed credit terms, using proactive risk assessment methods and management of customer project limits
Resolves outstanding accounts receivables issues in a timely manner, ensure adherence to department guidelines and procedures, while consistently meeting month end targets and closing schedules
Escalate high risk accounts or claims and discrepancies that may affect financial results to Senior Management
Reconcile and maintain customer accounts, resolve billing/pricing discrepancies, unearned/earned discount, unclaimed property, holdback, unapplied and/or short payments. Reviews and reconciles accounts receivable reports regularly
Understanding and working knowledge of the applicable Builders Lien Legislation among various States and the escalation and security tools available (i.e. Bonds, Letter of Credit, Stop Notice, Intent of Lien)
Knowledge of the Preliminary Notice and Lien Release process within various States.
Executes a high volume of Lien Release waivers with focus on accuracy and turn-around time.
Here's a Snapshot of How You'll Contribute to Our Team
Strong attention to detail with proven time management, planning & organisation skills
Ability to build relationships by establishing a good first impression and build trust by demonstrating our company values
Self-motivated, results driven and strong problem-solving skills
Great attention to detail with the ability to prioritise tasks and meet deadlines
Excellent interpersonal and communication skills - oral and written
Excellent multitasking and analytical skills
Who We're Looking For
Post-secondary diploma/degree or National Association of Credit Management (NACM) Program Certification would be an asset.
2+ years related experience
Excellent computer skills for word processing and excel spreadsheet analysis
Must possess a willingness to provide a very high level of quality customer service both internally and externally in a positive and professional manner
Ability to work with difficult customers and resolve problems and issues
Occasional travel to the US may be required
Why Choose ICONIX?
This is a place where you will be empowered to do your best work.
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we've got our employees covered.
Base Pay: $29.75 - $34.50 per hour
Employee Incentive Plan (Annual Bonus)*
Generous vacation/paid time-off allowance (15+ days per year starting, 6 sick days and 12 paid holidays)
Flexible health benefit plans (medical, dental, vision, ancillary)
401(k) plan with employer matching
Education assistance
Professional development
Scholarship program
Flexible work arrangements
Referral bonuses
Employee discount programs
Comprehensive employee assistance program
*For eligible employees.
Ready to build your career and realize your full potential? Apply now and join the flow! #IWW
ICONIX. Real People. Real Service. Real Solutions.
ICONIX is an independent waterworks partner that offers an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities across the West Coast of the United States and Texas that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.
Working at ICONIX Means Being Part of a Greater Organization
ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.
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$29.8-34.5 hourly Auto-Apply 22d ago
Part Time Associate Banker WA West (30 hours)
JPMC
Finance service representative job in Tacoma, WA
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
Ability to quickly and accurately learn products, services, and procedures.
Client service experience or comparable experience.
High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
Strong desire and ability to influence, educate, and connect customers to technology solutions.
Cash handling experience.
$40k-76k yearly est. Auto-Apply 60d+ ago
Customer Service Representative (Part Time)
Fastsigns 4.1
Finance service representative job in Seattle, WA
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
FASTSIGNS #282101 is hiring for a part-time Customer ServiceRepresentative to join our team! Benefits/Perks:
Competitive Pay
Ongoing Training Opportunities
A Successful FASTSIGNS Customer ServiceRepresentative Will:
Be the first point of contact with current and prospective customers in our FASTSIGNS Center
Learn to prepare estimates, and ensure timely delivery of finished orders
Enjoy daily team meetings, and be intimately involved in the success of the FASTSIGNS Center
Work with customers primarily via email and telephone, and occasionally in-person
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer ServiceRepresentative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
An outgoing personality, someone who is eager to learn and has the ability to build relationships
Great listening and organizational skills
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $22.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$22-25 hourly Auto-Apply 60d+ ago
New Accounts Representative
Heritage Bank 4.4
Finance service representative job in Kent, WA
Heritage Bank currently has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financialservices to our customers. The Kent Branch is seeking a n ew accounts representative to help customers meet their financial goals by providing exceptional customer service, opening new accounts, and actively participating in branch sales activities.This position is Full Time; typical schedule is Monday - Thursday 8:30 a.m.- 5:15 p.m. Friday 8:30 a.m.- 5:45 p.m Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This position is fully onsite in Kent, WA. Base Salary Range:
Level I - $20.00 - $23.84 - $28.61 per hour
Level II - $20.50 - $25.62 - $30.75 per hour
Depending on qualifications and experience, New Accounts Representative I or II may be considered.
The Role at a Glance:
Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and cross-sell business transaction accounts as well as all bank products and services.
Partner with other lines of business to meet customer needs and to achieve established production goals.
Develop and maintain an in-depth knowledge of current Bank products and services.
Maintain confidentiality when handling customer requests and transactions.
Ensure compliance with applicable regulatory requirements and internal policies and procedures.
Participate in branch functions and community activities to promote the Bank's image and growth.
Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
Place holds on accounts as required and completes appropriate documentation for holds placed.
Core Skills and Qualifications:
Level I: 1+ years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financialservices industry - required.
Level II: 2+ years' recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financialservices industry required.
In-depth working knowledge of related statutory banking and compliance regulations, operational policies and procedures and the Bank's products and services.
Detail oriented with strong organizational, problem solving and time management skills
Ability to read, write, speak and understand English well. Excellent written and oral communication skills. Multi-lingual (Spanish) is a plus, but not required.
Understanding and working knowledge of core processing/operating systems, i.e., Fiserv, DNA; with the ability to learn and adapt to new technologies quickly.
The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.
Working Environment/Conditions:
Climate controlled office environment.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. .
May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Ability to stand or sit for extended periods of time and duration of shift.
Ability to occasionally kneel, reach, bend, push, pull and carry.
Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click here for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
##JobCategory:Retail Banking##
##Street:415 W James St##
##City:Kent##
##State:WA##
##ZipCode:98032##
##Internal:false##
*mon
Key words: Personal Banker, Universal Banker, FinancialServices Associate, Consumer and Business Accounts, New Accounts Associate, Financial Advisor experience
$20.5-25.6 hourly Auto-Apply 55d ago
Financial Services Representative I, II, Senior
Global Credit Union 3.6
Finance service representative job in Puyallup, WA
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds
Tenure: FinancialServicesRepresentative II (Category 14) requires six months tenure in the FinancialServicesRepresentative I (Category 15) position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Senior FinancialServicesRepresentative (Category 13) requires six months tenure in the FinancialServicesRepresentative II (Category 14) position, with performance that meets or exceeds expectations as stated on Performance Evaluation Plan and Employee Success Profile. Directly related work experience and/or accelerated training completion may be substituted for tenure.
Compensation
Salary Pay Range:
FinancialServicesRepresentative I (Category 15): $42,254 - $60,844 annually
FinancialServicesRepresentative II (Category 14): $45,633 - $66,624 annually
Senior FinancialServicesRepresentative (Category 13): $49,284 - $73,391 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs
Equal Opportunity Employer
$49.3k-73.4k yearly Auto-Apply 58d ago
Personal Banking Associate Trainee - Kirkland (Full Time)
TD Bank 4.5
Finance service representative job in Kirkland, WA
Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 23,37 $/$23.37 - 31,20 $/$31.20 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
:
Department Overview:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.
Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.
Job Description:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?
In this role, a typical day may look like:
* Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
* Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
* Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
* Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
* Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
* Participate in the timely and accurate completion of business processes and procedures
* Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics
* Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives
Job Requirements:
* High School diploma and/or 1+ years of relevant experience
* Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months
* Post-Secondary or Undergraduate degree (in related field) preferred
* Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
* Knowledge of banking solutions and processes to advise customers
* A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
* A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
* A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner
Trainee Mobility
This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment.
#LI-Retail
#IN-Retail
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financialservices, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
$47k-63k yearly est. Auto-Apply 2d ago
Private Bank Associate - Trust
Bank of America 4.7
Finance service representative job in Seattle, WA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting all client needs including discussions and/or activities. Key responsibilities include monitoring and executing tasks required to fulfill the client service plan and meet day-to-day inquiries from the client. Job expectations include managing the execution of client service activities such as initiating and monitoring account opening and asset transfers, handling client inquiries, and coordinating with specialists and service centers to deliver an integrated service experience to the client.
Responsibilities:
Supports and facilitates personal and non-personal client requests related to banking, credit, and investment products to achieve Private Bank client experience standards, including fulfillment of client needs and expectations across all products
Partners with their team to coordinate with specialists, including trust, family office, investments, and custody officers, as well as centralized service centers to deliver an integrated service experience to the client including identifying and resolving client issues in an effective and timely manner
Adheres to the Private Bank and Enterprise risk framework and complies with regulatory and legal requirements, while assisting with the Private Bank client management process and servicing accounts and portfolios
Works with Trust Officer(s), responsible for managing a book of fiduciary/trust relationships, to meet client needs and expectations
Performs servicing and account maintenance activities, which are primarily trust/fiduciary-related that include PACE/Trust Web accounting transactions, deposits/transfers, etc.
Required Qualifications:
Minimum of one year of experience with a financial institution focusing on client service and sales
Ability to obtain and maintain SAFE Act registration
Desired Qualifications:
Bachelor's Degree in Business, Finance, Economics or a related field
Skills:
Account Management
Attention to Detail
Collaboration
Recording/Organizing Information
Written Communications
Active Listening
Adaptability
Customer and Client Focus
Issue Management
Prioritization
Critical Thinking
Customer Experience Improvement
Decision Making
Pipeline Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - WA - Seattle - 401 Union St - Rainier Square (WA1510) Pay and benefits information Pay range$28.52 - $40.29 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as an Associate Banker is for you.
In this role you will work both independently and as part of a team to introduce our comprehensive solutions to clients. As a Banker Associate you are responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and manage internal and external client dialogue.
As a Banker Associate in Middle Market Banking and Specialized Industries, you will work both independently and as part of a team to introduce our comprehensive solutions to clients. You will be responsible for helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share and manage internal and external client dialogue. You will have the opportunity to work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, exhibiting a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
Job Responsibilities
Champion a culture of innovation and a customer centric mindset
Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
Find ways to propel new client acquisition in partnership with the bankers
Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
3+ years in a similar banking, venture, credit or treasury role
Outstanding professional reputation and integrity
Strong leadership skills required
Demonstrated ability to develop and retain new and profitable relationships
Ability to assess risks inherent in complex credit transactions and mitigate, structure and negotiate accordingly
Extensive knowledge of products and services
FINRA Series 79, 63 and Securities Industry Essentials licenses required or must obtain within 180 days of hire
Preferred Qualifications, Capabilities and Skills
Bachelor's degree preferred
Superior knowledge of the market dynamics and its business environment preferred
Excellent problem solving, oral, and written communication skills
This role is not eligible for employer sponsored immigration support of any kind.
$25k-43k yearly est. Auto-Apply 60d+ ago
Veterans Service Officer
Snohomish County, Wa 4.3
Finance service representative job in Everett, WA
Join out Snohomish County Human Services Team! We have one full-time Veterans Services Officer position available in our Behavioral Health and Veterans Services Division in the Human Services Department. Our Veterans team is a dedicated group solely focused on helping Veterans most in need to improve their situation and thrive.
To be considered:
Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at ************.
About Human Services:
The Human Services Department mission is to help all people meet their basic needs and develop their potential by providing timely, effective human services and building community. The Human Services Department consists of approximately 350 diverse, friendly, and dedicated employees who receive outstanding benefits and competitive wages. Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play and raise a family. We strive to not only provide a meaningful job, but a life-long career with Snohomish County Government.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.
Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
Please reach out to Joeann Turck at ******************* with any questions regarding this posting.
BASIC FUNCTION
To provide emergency assistance to eligible veterans and their families in accordance with Revised Code of Washington (RCW) and county procedures. To connect veterans and their families to services available through local agencies and the Federal Department of Veterans Affairs.
STATEMENT OF ESSENTIAL JOB DUTIES
* Interviews veterans and/or their families to determine eligibility for emergency vouchers and related services; assesses needs and barriers, identifies problems and gathers information regarding need and possible eligibility for community resources. Documents eligibility and checks client database to determine status of veteran.
* Issues vouchers for emergency financial assistance; enters required data into client database.
* Assists clients in filing claims with the Federal Department of Veterans Affairs for VA entitlements and benefits.
* Responds to requests from veterans incarcerated in the Snohomish County Jail for assistance in accessing veterans' services.Arranges for post jail release services that can include substance use disorder treatment.
* Provides outreach to outlying areas of the county for veterans in need of emergency vouchers or other services who cannot travel to Everett.
* Assists veterans, as needed, in developing plans that will help them become and remain self-sufficient.
* Networks and collaborates with veterans' organizations, other County Departments and community providers to increase available services for veterans.Provides information and referral at veterans' information fairs, stand-downs, and other venues that may reach veterans.
* Maintains computer based voucher system to track client data and voucher accounting and completes the voucher process in a timely manner to ensure prompt payment of vendors.
* Networks with corresponding program staff in surrounding counties to identify persons using veterans' assistance funds in more than one county.
* Identifies new areas of concern regarding veterans' issues and needs; attempts to quantify anticipated program impact and adjusts allocations accordingly to meet the need.
* Provides staff support to Veterans' Assistance Fund Board committees.
STATEMENT OF OTHER JOB DUTIES
* Performs related duties as required.
Associate's degree in psychology, sociology, social work, social welfare, counseling and guidance, office administration or closely related field; PLUS two (2) years of experience performing office work with veterans' related services or community support services; OR, any equivalent combination of training and/or experience. Must pass job related tests.
SPECIAL REQUIREMENTS
Must be an honorably discharged veteran.
Must have a valid State of Washington Driver's License.
KNOWLEDGE AND ABILITIES
Knowledge of:
* standard office practices and procedures
* human services and governmental agencies, programs and resources
* public customer service
* VA Veterans Benefits and applicable RCW's
* how to gather and analyze program data and calculate mathematical or statistical data
* develop veterans' services programs, plans for services and operations
Ability to:
* apply veteran relevant RCWs, SCC, and USDVA benefits and entitlements
* effectively interview clients, determine courses of action and evaluate individual progress
* establish and maintain rapport with clients, guide them toward positive goals and communicate with them in both supportive and confrontational modes
* communicate effectively with people regardless of age, sex or social, economic or cultural backgrounds, including persons with social or behavioral problems
* express ideas and recommendations clearly and effectively both orally and in writing
* establish and maintaineffective work relationships with humans service and veterans service system officials, community organization and agency staff, associates and other county employees and the public
* follow oral and written instructions
* maintain detailed records and prepare clear, concise written reports
* exercise initiative and judgment and make decisions within the scope of assigned authority
* read, interpret and apply work-related laws, rules and other regulations
* perform data entry, word processing and other computer related tasks
* operate a motor-vehicle
SUPERVISION
The employee receives general direction from Lead in work unit or assigned supervisor.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to locations throughout the county to provide outreach to housebound veterans and to attend community meetings as necessary.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice
$47k-56k yearly est. Easy Apply 2d ago
TAPCO Credit Union Member Service Representative
Credit Unions In The State of Wa Tapco Creditunion 3.7
Finance service representative job in Tacoma, WA
Salary: $20.00 - $23.19/hr
Do you value trust and understanding, respect, integrity, cooperation, and accountability? Do you want to be a part of something BIG? Would you thrive in a place where you are empowered to improve lives by partnering with individuals and families to reach their goals and realize their full potential? Then look no further!
As a TAPCO Member ServiceRepresentative (teller), you will be the face of our credit union. You will be charged with providing excellent member service by going the extra mile to greet members, make them feel welcome and engage members to learn about their financial needs. You will be joining a team who enjoy coming to work to make a positive impact in their community.
What you will do:
Accurately process financial transactions in a timely manner.
Identify opportunities and refer products and services to TAPCO members.
Contribute to branch goals and support current business priorities and initiatives.
Accountable for achieving sales and service related goals and objectives.
Resolve member related issues and recommend solutions to best fit their needs.
Adhere to all policies, procedures, rules and regulations required for position.
Performs drive-up functions and night drop duties
May be required to work at other branch locations as needed.
Depending on experience will perform additional duties.
Opens accounts
Receive and process applications for consumer and mortgage loans. Meets with applicants, explains credit policies, provides guidance and verifies application data credit criteria.
Understand and sell GAP, mechanical breakdown warranties, and payment protection plans.
Responsible for branch opening and closing.
Registered as Mortgage Loan Originator with the Nationwide Mortgage Licensing System (NMLS).
Let's talk if you:
Will proactively build, develop, and maintain relationships with our Members.
Can be counted on to push self and others to exceed sales expectations.
Pursue all tasks with energy, drive, urgency, and the need to successfully finish.
Enjoy taking on challenges that may seem difficult as well as seizing opportunities as they come.
Are a team player that consistently aspires to grow and improve?
Have a minimum of 6 months retail sales and customer service experience.
TAPCO offers a comprehensive benefit package:
100% Employer-paid medical, vision, prescription, and dental insurance option for all full-time employees. 50% Employer-paid spouse coverage. 65% Employer-paid dependent children coverage
Flexible Spending Account (FSA)
Dependent Care FSA
Health Savings Account (HSA)
401(k) Plan with up to 7% match
100% Employer-Paid Life Insurance/AD&D package ($100,000)
Paid Vacation and Sick Time
11 Paid Holidays + 1 Floating Holiday
Optional Short and Long Term Disability
Employee Assistance Program
$20-23.2 hourly Auto-Apply 60d+ ago
Cargo Services Officer
Cathay Pacific 4.2
Finance service representative job in Seattle, WA
Cathay Pacific Airport & Cargo Operations Cargo Department Permanent Seattle, Washington, USA Application deadline: 11 Jan 2026 Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business - Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world's leading international aviation centres.
Role Introduction
Cathay Pacific Airways is looking for an enthusiastic, service-oriented individual to join the Cargo team in Seattle, WA. The successful candidate will assist with the operational and reservation functions for the port including oversight of suppliers to ensure compliance to Cathay Service levels and regulatory requirements. The candidate will also being providing support to port management to drive service excellence while also ensuring the highest standards of safety.
Customer Service
* Support cargo reservations and bookings whilst providing exemplary customer service
* Provide timely vendor notification for on time and delayed flights
* Provide timely shipment status updates to customers
* Help to manage Ground Handling Agent performance and provide guidelines and instructions
* Support the established performance targets through operational oversight and participation
Key Responsibilities
Administrative Support
* Prepare flight documentation for crew and Customs
* Check and review post flight documentation
* Prepare post flight reports in a timely and accurate manner
* Provide freighter catering uplift and last minute changes
* Coordinate effectively between engineering, airport operations, air traffic control and vendors to ensure smooth communication and service provision
* Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
* Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.
* Assist with various administrative station tasks such as SAP
* Coordinate weather diversions at diversion sites
* Handle diversion of Cathay Pacific Flights when required
* Assist with crew administration and support matters at the port
* Support station training activities as required
* Support station management in supplier oversight including reporting Ground Handling Agent performance issues
* Any other reasonable task as requested
Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role
* Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.
* Monitor the optimization of space utilization for loaded Unit Load Devices and the belly of freighters
* Ensure aircraft searches required by the Security Program are conducted prior to loading
* Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office
* Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule
* Quickly resolve issues on the ramp as required
* Ensure safe operations are maintained at times particularly during loading and unloading of freighters
* Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution
* Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items
* Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator
* Any other reasonable task as requested
Safety, Security and Compliance
* Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
* Undertake quality check programs established by Head Office and participate in audits as required
E&A
* Emergency and Accident and Crisis Response responsibilities as required
Requirements
Academic Qualifications
* Completion of High School / GED or equivalent combination of education, training, and experience is required
Knowledge, Skills, Training and Experience
* Minimum 2 years' experience in the cargo industry is an advantage
* Strong communication skills
* Natural customer service orientation
* Attentive to detail
* Knowledge of MS Word, Excel and PowerPoint
Additional Requirements
* Fluency in English and Spanish is strongly preferred
* Must possess a valid state issued driver's license
* Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer
* Obtain and retain necessary credentials and clearances (CBP Customs Seal and Driving Icon) per local requirements
* Must successfully pass safety training examination and receive certification before starting operations
* Strong cognitive reasoning and mathematical skills are essential
* Ability to inspect and assist in manoeuvring loaded pallets up to 50 lbs frequently
* Ability to manage competing priorities in a fast-paced environment with tight deadlines
* Comfortable working at the warehouse, on aircraft, and outdoors on the tarmac in all weather conditions
* Must have the right to live and work in USA
Background & Security
* Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge.
* Employment will require successful completion of a 'Background Check' and 'Drug Free Workplace' test
Benefits
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
* Travel Privileges on Cathay Pacific Airways Global Network
* Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
* 401K Matching Program
* Paid Holiday & Vacation
* LTD & Basic Life Insurance
* If this position requires a uniform, a uniform allowance will be provided.
* To learn more about Cathay Pacific as a Certified Great Place Employer - Please Click Here'
Personal & Application Information
Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.
If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: **********************.
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Federal Way Universal Representative - Weekdays Only - New Accounts & Consumer Loans
Qualstar Credit Union
Finance service representative job in Federal Way, WA
About Qualstar: Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We are 70,000 strong members headquartered in Bothell, WA, with 130 employees. We proudly specialize in providing financialservices to hardworking union members through their labor union association. We have a history of valuing staff at all levels, and staff satisfaction scores that prove it!
About the Role:
We are excited to welcome an enthusiastic Member Relationship Representative (MRR) to our branch team! In this role, you'll provide personalized financial guidance to members, open new accounts, take loan applications, and troubleshoot member needs. You'll play a key role in identifying the right financial solutions for our members and building relationships that improve their financial lives.
What You'll Do:
As an MRR, you'll be a trusted partner for our members:
* Educate and guide members on financial products tailored to their needs.
* Open new accounts, process consumer loan applications, and assist with financial solutions.
* Conduct new member onboarding, ensuring they feel supported through regular follow-ups.
* Engage members in-person and by phone to provide exceptional service.
* Support branch operations, handle teller transactions, and address inquiries with accuracy and professionalism.
* Collaborate with team members and other departments to achieve shared goals.
Our Ideal Candidate:
You thrive on connecting with people, finding creative financial solutions, and contributing to a team. If you're confident in sales, excel in communication, and enjoy problem-solving, this could be the perfect fit for you!
Why Join Us? We offer an exceptional workplace with benefits designed for your growth and work-life balance:
* A Purpose-Driven Organization: Be part of a financially strong, not-for-profit team focused on giving back to members.
* Career Growth Opportunities: Advance at the pace you grow! With three levels of advancement, your progress depends on your skills-not someone else leaving.
* A Team That Rewards Collaboration: Our monthly incentive bonuses, averaging $300-$500, are designed to reward individual contributions that support the success of the entire team. Your efforts will be recognized, and you'll be compensated beyond your base pay for helping us achieve our shared goals.
* Comprehensive Benefits: Generous medical, dental, vision, and life insurance as well as paid federal holidays.
* Retirement Security: 401K contributions made on your behalf, plus matching options.
* Work-Life Balance: Set schedules with no Saturday work so you can enjoy stability and quality time outside of work.
* Paid Leave: Vacation and sick leave to support your well-being.
* Additional Perks: Employee loan discounts, free parking, a casual dress code (jeans and tennis shoes welcome), and we make sure your day-to-day experience is both comfortable and rewarding.
Hear From Our Members:
"The passion Qualstar staff show when helping members is why I keep coming back. My representative went above and beyond to help me with my car loan and provided solutions I didn't know were possible. You can tell they truly care about their members!"
Next Steps:
If you're ready to join a team where you can make a difference and grow your skills, apply today! Tell us about yourself and how you can contribute to improving our members' financial lives.
Qualstar Credit Union is an Equal Opportunity Employer
$37k-47k yearly est. 2d ago
Part Time Associate Banker WA North (30 hours)
Chase 4.4
Finance service representative job in Marysville, WA
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
Assists clients and the branch team by helping with new account openings when needed
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
6+ months of customer service experience
High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
Strong desire and ability to influence, educate, and connect customers to technology
Cash handling experience
$36k-68k yearly est. Auto-Apply 60d+ ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Newcastle, WA?
The average finance service representative in Newcastle, WA earns between $23,000 and $48,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Newcastle, WA
$33,000
What are the biggest employers of Finance Service Representatives in Newcastle, WA?
The biggest employers of Finance Service Representatives in Newcastle, WA are: