Finance service representative jobs in Rapid City, SD - 49 jobs
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Roll Off/Construction Waste Sales Representative
Waste Connections 4.1
Finance service representative job in Rapid City, SD
Kieffer Sanitation, a Waste Connections comapny, is looking for a Roll Off/Construction Waste Sales Representative to support the Rapid City market in Roll Off Sales!
Competitive starting salary depending on experience + Commission
Responsibilities:
Selling construction waste and recycling removal services to in and around the Rapid City area.
Preparing bids, weekly call reports and cold calling new and existing customers.
Being the main point of contact for a current book of business.
Interacting with customers, non-profit, business associations and trade shows.
Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service
70% of your time will be spent prospecting, building relationships and exploring market opportunities.
30% of this position will be spent in the office doing team building, strategic planning, and account management.
Qualifications:
2+ years outside business-to-business contract sales with a proven track record of success is a plus
Bachelor's degree in Business or Marketing or equivalent experience
Excellent communication, computer, and organizational skills
Must be able to effectively cover a large sales territory.
The position provides:
A competitive base salary plus commission
Guaranteed commission for the 1st three months
Company paid phone and iPad
A set monthly car allowance
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#ACSales
$41k-51k yearly est. 3d ago
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ITM - Member Services Representative
Black Hills Federal Credit Union 4.8
Finance service representative job in Rapid City, SD
Who We Are
We have the fundamental belief that we, as an organization, can and will improve lives. Rooted in the centuries-old credit union philosophy of people helping people, we maintain a simple premise. Those we interact with will receive equal and just treatment, devoid of intolerance, false judgment, racism, or discrimination of any kind. We must not accept less if we are to fulfill our mission, "We Improve Lives." This mission empowers us to serve the greater good and to make a difference in our world. Our cooperative structure creates a cycle of mutual assistance towards the common goal of the financial well-being of members.
At Black Hills Federal Credit Union (BHFCU), we're committed to improving the lives of our members every day, and we look for people who share that passion. Don't have a ton of financial industry experience? No problem. Our onboarding includes an orientation program with ongoing training to help staff further their career at BHFCU by building on their existing strengths.
General Purpose: Provide multiple services to members via ITM Department channels in the areas of teller transactions, member services, digital support, and card service to members.
Starting pay: $17.50
(may increase depending on relevant experience)
Essential Duties/Responsibilities
Assist members through the ITM to determine the nature of the request and whether to transact the member's request or refer the member to the proper staff person.
Responsible for accurately balancing a virtual cash drawer.
Perform teller and member service functions daily as needed.
Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the MSR function.
Responsible for requesting members bring accounts positive and to minimum required balances. Responsible for and requesting members make payments on delinquent loans and over-the-limit credit card balances.
Responsible for providing account information, performing limited account maintenance, researching transactional inquiries, and other member service-related functions following Credit Union procedures and policies.
Educate and inform members of all BHFCU products and services, and cross-sell when applicable using the ENGAGE model. Make referrals when appropriate.
Other Duties/Responsibilities
Maintain account accuracy by working various reports, workflows, and projects as requested.
Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the teller, member service, cards, or digital services functions.
Perform other duties as may be assigned.
Job Knowledge
Working knowledge and delivery of the ENGAGE model.
Working knowledge of laws and regulations affecting member service transactions.
Working knowledge of the credit union's products and services.
Working knowledge of organization's policies/procedures and credit union's service philosophy.
Working knowledge of safety and security program for false alarms, robberies, bomb threats and extortion.
Working knowledge of credit union's in-house computer system, Internet, and any other software programs.
Working knowledge of general ledger accounts pertinent to the department.
Working knowledge of opening and closing procedures.
Job Qualifications (Skills)
Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
Vision: A sighted person to effectively review documents.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Limited mobility required. Requires the ability to work flexible hours.
Job Qualifications (Ability)
Ability to understand and follow complex written and oral instructions and disseminate that knowledge in a clear and understandable format to others.
Ability to interact positively with co-workers, management, and the public to promote a team effort and maintain a positive attitude even under extreme pressure.
Ability to prepare and maintain confidential records and reports.
Ability to produce a high volume of work in a timely manner that is accurate and of high quality. Ability to prioritize work. Ability to handle multiple tasks.
Ability to analyze out of balance situations, statistics and financial data, gather, assemble, correlate, and interpret facts and develop solutions.
Ability to work within precise standardized guidelines with some latitude to make decisions and take initiative to resolve problems or unique circumstances.
Ability to serve members quickly and efficiently in an ITM Center environment.
Ability to use a rational and organized approach to completing tasks.
Job Qualifications (Education/Experience) - Job Levels:
ITM MSR I
Job requires a high school level of language, math and reasoning skills.
Zero to two years relevant experience with equal responsibilities or communicating via virtual technology is acceptable. Formal training should be supplemented with continuing education.
Demonstrate proficiency in skill areas outlined in the ITM MSR I expectation guidelines.
ITM MSR II
Meets all requirements for ITM MSR I.
Six months or more relevant experience as ITM MSR I or in a similar role.
Assist in on-the-job training for new team members.
Demonstrate ability to provide support for more junior team members.
Demonstrate an elevated level of job knowledge in each of the job knowledge areas mentioned above.
Demonstrate proficiency in skill areas outlined in the ITM MSR II expectation guidelines.
Working Conditions
Material and Equipment Involved
Interactive Teller Machines ·
Multi-functional Device
Teleprompter
Interactive Video
Webcam
Phone/Headset
In-house computer system
10-Key Calculator
In-house Instant messaging system
Salesforce
Work Environment/Physical Activities
Occasional travel to one of BHFCU's branch locations or attendance at community events may be required.
This position is remote work eligible under certain circumstances.
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in an emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional Requirements
Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on confidential matters.
Notice: This is not intended to be, nor should it be construed as, a contract or guarantee of employment. Black Hills Federal Credit Union adheres to all federal and state labor laws regarding termination and probationary periods. This position is also subject to all the personnel policies of Black Hills Federal Credit Union. Changes may be made to this job description at any time by the President. Black Hills Federal Credit Union is an equal opportunity employer.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
$17.5 hourly 17d ago
Bilingual Russian Customer Service Representative (Remote - New York, NY)
Maximus 4.3
Finance service representative job in Rapid City, SD
Description & Requirements Maximus is currently hiring for Bilingual Russian Customer ServiceRepresentatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer ServiceRepresentatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer servicerepresentatives care for each caller with the highest levels of knowledge and professionalism.
Why Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate.
- Meet Quality Assurance (QA) and other key performance metrics.
- Responsible for adhering to established safety standards.
- Must be able to remain in a stationary position for an extended period of time.
- Occasionally lift, carry, or otherwise move items weighing up to 25 pounds.
- Work is constantly performed in an office environment.
- Perform other duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
- This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages.
- Must be able to speak, read and translate in Russian and English fluently.
- Residency within 100 miles of New York, NY is required.
- Strong data entry and telephone skills.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced work environment.
- Ability to successfully execute many complex tasks simultaneously.
- Ability to work as a team member, as well as independently.
- Previous experience with computers, phone systems, and headsets preferred.
- Previous experience in customer service preferred.
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
#NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
21.50
Maximum Salary
$
21.50
$27k-34k yearly est. Easy Apply 8d ago
Customer Service Representative - Rapid City, SD
Kedia Corporation
Finance service representative job in Rapid City, SD
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Customer Service Representative Nights and Weekend
Planet Fitness-PF Baseline Fitness
Finance service representative job in Rapid City, SD
Job DescriptionJob Title: Customer ServiceRepresentative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$27k-35k yearly est. 24d ago
Customer Service Representative - State Farm Agent Team Member
Matt McCormick-State Farm Agent
Finance service representative job in Rapid City, SD
Job DescriptionBenefits:
401(k) matching
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As a Customer ServiceRepresentative with State Farm Agent Matt McCormick, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Must possess or acquire insurance licenses including Property & Casualty and Life and Health.
BENEFITS:
Hourly pay
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
401(k) Matching
Valuable career-building experience
$27k-35k yearly est. 6d ago
Insurance Customer Service Representative
Jodi Enderson Agency, Inc.
Finance service representative job in Rapid City, SD
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer ServiceRepresentative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Responsibilities
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Process customer policy change requests, complete Evidence of Insurance requests and take premium payments form clients.
Handle all incoming claim calls from customers and make claims follow up calls.
Document each customer contact..
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Informs customers of promotions and new or upgraded products using prepared scripts.
Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.
Requirements
Property & Casualty insurance license preferred.
Life & Health Insurance license preferred.
Possess a genuine willingness to learn, be intuitive and resourceful and be coach able.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Follow through and exceed current and prospective client expectations.
Respond to all inquiries, cancellation requests, and sales requests within a specified time frame.
$27k-35k yearly est. 13d ago
Customer Service Representative - State Farm Agent Team Member
Bruce Kitterman-State Farm Agent
Finance service representative job in Rapid City, SD
Job DescriptionBenefits:
Competitive salary
Paid time off
Training & development
Tuition assistance
Bonus based on performance
If you are motivated to succeed and see yourself thriving in this role, we would love to hear from you! Apply now to join the Kitterman State Farm team.
Position Overview
Are you outgoing and customer-focused?
Do you enjoy working with the public?
Would you like to be part of an award-winning team?
If you answered yes, a career with Kitterman State Farm might be the perfect fit for you!
Responsibilities
Provide prompt, accurate, and friendly customer service.
Respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
Build and maintain strong customer relationships with timely follow-ups.
Market our agency and State Farm products to meet customer needs.
What we Offer
Competitive salary guaranteed plus commission and bonuses
24 days of paid time off (including 16 vacation days and 8 company holidays)
SIMPLE IRA retirement plan with 3% employer match
Health insurance reimbursement
Tuition reimbursement
Growth potential and opportunities for advancement
A supportive, positive, and winning team environment
Requirements
Excellent written and verbal communication skills
Self-motivated and detail-oriented
Proactive problem-solving skills
Dedicated to delivering customer service tailored to individual needs
Ability to work well in a team environment
Strong interpersonal skills to relate effectively to customers
Property and Casualty license (or ability to obtain one)
Additional Information
Salary is commensurate with experience.
Please note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees must complete applicable licensing requirements and training. Acceptance of this role does not guarantee an agency position with State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees.
$27k-35k yearly est. 25d ago
Alliance Service Representative I
Border States Industries, Inc. 4.7
Finance service representative job in Rapid City, SD
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Rapid City, SD
Application Deadline: February 5, 2026
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary
Supports the day-to-day operations of the Customer Service team in obtaining and processing orders and providing a high level of service to our Alliance customers. Receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.
Responsibilities
Essential Functions
* Receives and enters orders in an accurate and timely manner.
* Processes EDI orders.
* Provides price quotes to customers for existing bill of materials.
* Provides consistent and timely follow-up on customer inquiries and order status.
* Secures pricing from vendors, coordinates deliveries, processes returns and expedites deliveries when necessary.
* Utilizes product knowledge to provide service to the customer.
* Loads and maintains customer part numbers in the CMIR.
* Adheres to customer product standards.
* Assists and maintains relationships with customers and suppliers.
* Runs daily reports and resolves customer and order issues.
* Assists customers with billing issues.
* Assists with Emergency Response orders.
Non-essential Functions
* Attends sales meetings and participates in training programs as required.
* May assist with sales meetings and trade shows as needed.
* Participates in the implementation and success of marketing plans and strategies.
* Performs other duties as assigned by supervisor or other designate.
Qualifications
* Two-year business/trade degree preferred or the equivalent in work experience.
* Strong knowledge of electrical products and systems preferred.
* Technical ability to understand electrical systems
* 2+ years of prior electrical distribution experience preferred.
* Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, and Email
* Working knowledge of SAP software preferred.
Skills and Abilities
* Excellent customer service skills include being competent, accurate, responsive and engaged.
* Excellent interpersonal, written and verbal communication, reading, and customer service skills.
* Ability to effectively plan and organize.
Physical Requirements
Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%
* Lift from Waist:
* < than 10 lbs. - Not at all
* 10 to 25 lbs. - Not at all
* 26 to 50 lbs. - Not at all
* 51 to 75 lbs. - Not at all
* 75 to 100 lbs. - Not at all
* 100+ lbs. - Not at all
* Lift from Floor:
* < than 10 lbs. - Frequently
* 10 to 25 lbs. - Frequently
* 26 to 50 lbs. - Frequently
* 51 to 75 lbs. - Not at all
* 75 to 100 lbs. - Not at all
* 100+ lbs. - Not at all
* Carried for Distance:
* < than 10 lbs. - Not at all
* 10 to 25 lbs. - Not at all
* 26 to 50 lbs. - Not at all
* 51 to 75 lbs. - Not at all
* 75 to 100 lbs. - Not at all
* 100+ lbs. - Not at all
Physical Activity
Frequency at which you would do the following in a typical day:
* Sitting (a continuous period of being seated) - Continuously
* Standing (for sustained periods of time) - Frequently
* Walking (moving about on foot to accomplish tasks) - Frequently
* Bending/stooping (downward and forward) - Occasionally
* Crawling (moving about on hands and knees or hands and feet) - Not at all
* Climbing/Walking Stairs (ascending or descending) - Frequently
* Reaching (extending arms in any direction) - Frequently
* Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
* Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
* Balancing (maintaining body equilibrium to prevent falling) - Occasionally
* Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
* Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
* Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
* Grasping (Applying pressure to an object with the fingers and palm) - Continuoulsy
* Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
* Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
* Driving (the control and operation of a motor vehicle) - Occasionally
* Desk work (work usually performed at a desk) - Continuously
* Use of a computer - Continuously
* Use of a telephone - Continuously
* Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
* Exposure (to adverse weather & temperature conditions) - Not all all
* Travel (travel needed to perform job duties) - Occasionally
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:
* Criminal background check (required for all positions)
* Motor Vehicle Record (MVR) check (required for positions involving driving)
* Drug testing
The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
$28k-33k yearly est. 6d ago
Financial Services Representative - State Farm Agent Team Member
Erich Moberly-State Farm Agent
Finance service representative job in Sturgis, SD
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
ROLE DESCRIPTION: As a FinancialServiceRepresentative with Erich Moberly State Farm agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financialservices.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
$26k-37k yearly est. 23d ago
Customer Service Representative
Americas Mailbox Inc.
Finance service representative job in Box Elder, SD
Join our winning team!
Americas Mailbox is looking for a full-time addition to our Customer Service department.
Customer Service job duties include:
The Customer ServiceRepresentative works under the Customer Service Lead. Job duties will include but are not limited to providing excellent customer service for our members and potential members, by answering phone calls and emails quickly and efficiently. They will also schedule reservations for the guest rooms and campground, greet walk in customers, assist with new member sign-up, and direct calls to the appropriate team or individual. Call center experience is helpful.
Functions
Receive all incoming calls quickly and with a helpful attitude, routing calls to the appropriate department or individual, or assisting members with requests or questions.
Respond to emails and voicemails from customers or route those to the appropriate individual.
Apply payments by phone to members postage account or renew their account.
Answer questions from potential new members about service plans, how to open a new account, and required documents.
Assist members with scheduling mail shipments.
Schedule reservations for guest rooms and campground.
Provide mail to walk in customers ensuring you are providing the correct mail to the member.
Accept and properly process cash payments for reservations and sales.
Other duties as assigned by management
Employment Standards
Attention to detail
Organization and time management
Analytical thinking
Computer skills
Excellent customer service skills
Ability to multitask
Verbal and written communication skills
Dependability
Ability to work independently and as part of a team.
Benefits: Paid Time Off, 401(k) after 1 year, Optional Vision, Life and Accident Insurance
About Americas Mailbox:
Americas Mailbox provides mail forwarding, South Dakota vehicle registration, and vehicle insurance services for Rvers, full -timers, truckers, traveling nurses, and military. We also have on-site lodging and campgrounds with hookups
$27k-35k yearly est. 60d+ ago
Premier Banker
Cordova 3.4
Finance service representative job in Rapid City, SD
As a Premier Banker, you will be in in a strategic sales-focused position responsible for identifying, developing, and acquiring new consumer deposit relationships within assigned markets. This role enhances relationships with our market teams and Regional Retail Managers, driving deposit growth through proactive outreach, community engagement, and targeted sales efforts. Your role focuses on building long-term relationships, providing personalized financial solutions, and proactively engaging with local organizations, businesses, and events to generate new business opportunities.
The ideal candidate is a highly motivated, results-driven banking professional with a passion for growing consumer portfolios and fostering strong client relationships.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
Business Development:
Proactively source and acquire new consumer and small business deposit relationships through outbound calling, networking, referrals, and community involvement.
Execute local market strategies to attract new clients, with an emphasis on checking, money market, and CD products.
Identify and pursue opportunities for portfolio growth through internal and external referrals.
Community Engagement:
Actively participate in local community events, nonprofit initiatives, and networking functions to build brand awareness and develop new client relationships.
Build partnerships with local businesses, professional groups, and centers of influence to expand referral networks.
Client Relationship Management:
Transition newly acquired clients to branch teams for long-term servicing, while maintaining an ongoing relationship to encourage retention and referral activity.
Maintain proactive communication with clients to ensure satisfaction and identify evolving financial needs.
Cross-Functional Collaboration:
Work closely with business bankers, ag bankers, insurance producers, mortgage bankers, trust officers and branch staff to deliver a seamless client experience.
Refer clients to appropriate internal partners based on identified opportunities and customer requests.
Compliance & Risk Management:
Ensure all client interactions and transactions comply with internal policies, procedures, and regulatory standards.
Maintain accurate and timely documentation in the client relationship management (CRM) system.
Performance & Reporting:
Meet or exceed quarterly deposit growth targets and activity benchmarks.
Maintain accurate pipeline reporting, tracking acquisition activities and the overall client onboarding progress.
Analyze local market trends and customer feedback to recommend enhancements to retail product/service offerings.
Education & Experience
Bachelor's degree in business, finance, or a related field (or equivalent experience)
3-5+ years of relationship banking, business development, sales, or financialservices experience
Proven track record in business development and client relationship management
Strong knowledge of personal banking products and services, credit products, and banking regulations
Exceptional interpersonal, communication, and presentation skills
Work independently, manage priorities and deliver results with limited direction.
$31k-38k yearly est. 8d ago
Customer Service Rep
Planet Fitness 4.1
Finance service representative job in Rapid City, SD
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience
Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
1 hour (minimum): Deep cleaning
1 hour (minimum): Continued Training
Full Shift: see Essential Duties and Responsibilities
Qualifications
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Minimum Qualifications
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift up to 50 lbs less than 30% of the time
$20k-27k yearly est. 18d ago
Customer Service Representative
U-Haul 4.4
Finance service representative job in Rapid City, SD
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer ServiceRepresentative. As a Customer ServiceRepresentative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Starting pay is $15/hour with raises given for completing certain certifications. Regular performance reviews are done to help insure that people that are driven and focused are compensated properly for their efforts.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Customer ServiceRepresentative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer ServiceRepresentative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$25k-30k yearly est. Auto-Apply 24d ago
Premier Banker
Dacotah Bank 3.6
Finance service representative job in Rapid City, SD
As a Premier Banker, you will be in in a strategic sales-focused position responsible for identifying, developing, and acquiring new consumer deposit relationships within assigned markets. This role enhances relationships with our market teams and Regional Retail Managers, driving deposit growth through proactive outreach, community engagement, and targeted sales efforts. Your role focuses on building long-term relationships, providing personalized financial solutions, and proactively engaging with local organizations, businesses, and events to generate new business opportunities.
The ideal candidate is a highly motivated, results-driven banking professional with a passion for growing consumer portfolios and fostering strong client relationships.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
Business Development:
Proactively source and acquire new consumer and small business deposit relationships through outbound calling, networking, referrals, and community involvement.
Execute local market strategies to attract new clients, with an emphasis on checking, money market, and CD products.
Identify and pursue opportunities for portfolio growth through internal and external referrals.
Community Engagement:
Actively participate in local community events, nonprofit initiatives, and networking functions to build brand awareness and develop new client relationships.
Build partnerships with local businesses, professional groups, and centers of influence to expand referral networks.
Client Relationship Management:
Transition newly acquired clients to branch teams for long-term servicing, while maintaining an ongoing relationship to encourage retention and referral activity.
Maintain proactive communication with clients to ensure satisfaction and identify evolving financial needs.
Cross-Functional Collaboration:
Work closely with business bankers, ag bankers, insurance producers, mortgage bankers, trust officers and branch staff to deliver a seamless client experience.
Refer clients to appropriate internal partners based on identified opportunities and customer requests.
Compliance & Risk Management:
Ensure all client interactions and transactions comply with internal policies, procedures, and regulatory standards.
Maintain accurate and timely documentation in the client relationship management (CRM) system.
Performance & Reporting:
Meet or exceed quarterly deposit growth targets and activity benchmarks.
Maintain accurate pipeline reporting, tracking acquisition activities and the overall client onboarding progress.
Analyze local market trends and customer feedback to recommend enhancements to retail product/service offerings.
Education & Experience
Bachelor's degree in business, finance, or a related field (or equivalent experience)
3-5+ years of relationship banking, business development, sales, or financialservices experience
Proven track record in business development and client relationship management
Strong knowledge of personal banking products and services, credit products, and banking regulations
Exceptional interpersonal, communication, and presentation skills
Work independently, manage priorities and deliver results with limited direction.
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
Health Savings Account
Life Insurance for the employee and family
Paid Vacation and Sick Time
Retirement Plan Options
Additional Perks and Benefits
$31k-36k yearly est. 55d ago
Personal Banker Hot Springs Branch
Wells Fargo Bank 4.6
Finance service representative job in Hot Springs, SD
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financialservices leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financialservices employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
Ability to work a schedule that may include most Saturdays
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
This position is not eligible for Visa sponsorship
Posting Location(s):
101 S Chicago St HOT SPRINGS, South Dakota 57747
Posting End Date:
1 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$29k-34k yearly est. 29d ago
Customer Service Representative
Planet Fitness-PF Baseline Fitness
Finance service representative job in Rapid City, SD
Job DescriptionJob Title: Customer ServiceRepresentative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$27k-35k yearly est. 24d ago
Customer Service Representative - Rapid City, SD
Kedia Corporation
Finance service representative job in Rapid City, SD
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 10h ago
Insurance Account Representative - State Farm Agent Team Member
Erich Moberly-State Farm Agent
Finance service representative job in Sturgis, SD
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
ROLE DESCRIPTION: As Insurance Account Representative for Erich Moberly State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$36k-46k yearly est. 24d ago
Premier Banker
Dacotah Banks 3.6
Finance service representative job in Rapid City, SD
As a Premier Banker, you will be in in a strategic sales-focused position responsible for identifying, developing, and acquiring new consumer deposit relationships within assigned markets. This role enhances relationships with our market teams and Regional Retail Managers, driving deposit growth through proactive outreach, community engagement, and targeted sales efforts. Your role focuses on building long-term relationships, providing personalized financial solutions, and proactively engaging with local organizations, businesses, and events to generate new business opportunities.
The ideal candidate is a highly motivated, results-driven banking professional with a passion for growing consumer portfolios and fostering strong client relationships.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
Business Development:
* Proactively source and acquire new consumer and small business deposit relationships through outbound calling, networking, referrals, and community involvement.
* Execute local market strategies to attract new clients, with an emphasis on checking, money market, and CD products.
* Identify and pursue opportunities for portfolio growth through internal and external referrals.
Community Engagement:
* Actively participate in local community events, nonprofit initiatives, and networking functions to build brand awareness and develop new client relationships.
* Build partnerships with local businesses, professional groups, and centers of influence to expand referral networks.
Client Relationship Management:
* Transition newly acquired clients to branch teams for long-term servicing, while maintaining an ongoing relationship to encourage retention and referral activity.
* Maintain proactive communication with clients to ensure satisfaction and identify evolving financial needs.
Cross-Functional Collaboration:
* Work closely with business bankers, ag bankers, insurance producers, mortgage bankers, trust officers and branch staff to deliver a seamless client experience.
* Refer clients to appropriate internal partners based on identified opportunities and customer requests.
Compliance & Risk Management:
* Ensure all client interactions and transactions comply with internal policies, procedures, and regulatory standards.
* Maintain accurate and timely documentation in the client relationship management (CRM) system.
Performance & Reporting:
* Meet or exceed quarterly deposit growth targets and activity benchmarks.
* Maintain accurate pipeline reporting, tracking acquisition activities and the overall client onboarding progress.
* Analyze local market trends and customer feedback to recommend enhancements to retail product/service offerings.
Education & Experience
* Bachelor's degree in business, finance, or a related field (or equivalent experience)
* 3-5+ years of relationship banking, business development, sales, or financialservices experience
* Proven track record in business development and client relationship management
* Strong knowledge of personal banking products and services, credit products, and banking regulations
* Exceptional interpersonal, communication, and presentation skills
* Work independently, manage priorities and deliver results with limited direction.
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
* Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
* Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
* Health Savings Account
* Life Insurance for the employee and family
* Paid Vacation and Sick Time
* Retirement Plan Options
* Additional Perks and Benefits
$31k-36k yearly est. 56d ago
Learn more about finance service representative jobs
How much does a finance service representative earn in Rapid City, SD?
The average finance service representative in Rapid City, SD earns between $23,000 and $42,000 annually. This compares to the national average finance service representative range of $25,000 to $58,000.
Average finance service representative salary in Rapid City, SD