Finance service representative jobs in Springfield, MO

Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Assisting with marketing and social media will also be part of your daily routine. A good driving record is a must. Other aspects of this position is cross training into the actual production of the signs themselves and possibly training to use the digital printers and engravers. The ability to learn and use power tools, measuring tools, and to work independently as well as together with a helper. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

We are seeking an organized and personable Financial Aid Representative to join our team at our Springfield, IL Campus. The Financial Aid Representative plays a critical role in supporting prospective and current students as they navigate the financial aid process. This position is responsible for providing clear, accurate, and personalized guidance on funding options, eligibility requirements, and application procedures. Success in this role requires excellent communication skills, strong attention to compliance and detail, a student-centered approach, and a solid understanding of financial aid regulations. Key Responsibilities 1. Student Support & Communication * Serve as the primary point of contact for students seeking information about financial aid, including grants, loans, scholarships, and payment plans. * Communicate clearly and compassionately with students via phone, email, text, and virtual meetings. * Explain complex financial aid processes in an accessible and supportive manner. * Guide students through FAFSA completion and verification processes, ensuring required documentation is submitted accurately and in a timely manner. 2. Financial Aid Processing * Review and assess financial aid applications to determine eligibility based on federal, state, and institutional guidelines. * Package financial aid awards and communicate details to students clearly and promptly. * Ensure timely processing of all documents and updates in the student information system and financial aid software. * Monitor student records for changes in eligibility, enrollment status, or compliance requirements. 3. Compliance & Regulatory Adherence * Maintain current knowledge of Title IV regulations, institutional policies, and federal/state financial aid guidelines. * Ensure all activities are conducted in accordance with FERPA, DOE standards, and internal audit requirements. * Safeguard student financial data and handle sensitive information with confidentiality and integrity. 4. Collaboration & Team Support * Partner with admissions, student accounts, and academic teams to support a seamless enrollment and financial aid experience. * Participate in team meetings, training sessions, and compliance workshops. * Share feedback with leadership on process improvements, student trends, or recurring concerns. 5. Other Duties as Assigned * Assist with special projects, audits, and departmental goals as needed. * Demonstrate flexibility and a proactive mindset in supporting the overall success of the Financial Aid department and the institution. 6. Exhibit Core Values All employees are expected to consistently exhibit Midwest Technical Institute's core values in their daily interactions and work performance. These values are central to our success and culture, and we expect every team member to embody them. i. Positive Attitude ii. Respect iii. Initiative iv. Dedication v. Excellence Qualifications: Education & Experience ● High School Diploma or Equivalent required ● 2 Years of related work experience required ● Previous work in a financial aid office or related department is a plus. Skills & Competencies: ● Ability to solve problems effectively and efficiently. ● Reliable with strong attendance, punctuality, and follow-through. ● Excellent verbal and written communication skills. ● Customer focused mindset with a professional and friendly demeanor. ● Self-starter who can stay motivated and work well on their own. ● Well-organized and able to manage time and tasks effectively. ● Proficiency with CRM systems, student information systems, and Microsoft Office software. Working Conditions: ● Infrequent Travel to campuses for off-site training - Less than 5% ● Full-Time role with a standard 40-hour workweek, occasional overtime can be required. Compensation & Benefits: ● Salary - $40,000 - $50,000 ● Benefits - o Comprehensive health, dental and vision insurance. o Paid Time Off and Holiday Pay. o 401K Retirement Plan with employer match. o Professional Development Opportunities o Access to wellness programs and resources. ● Other Perks - Possibility of remote work, Professional Development. IND1 Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Work Location: In person

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving Stone County for over 50 years, with Maureen leading the team since 2016 after 15 years on the corporate side of State Farm. With 43 years of industry experience, she is deeply rooted in the community and passionate about giving back. Were active in local events like the Rotary 5K, Easter Egg Hunt, Trunk or Treat, and the Fire Auxiliary Chili Cookoff. Maureen also serves on the Board of Directors for the Table Rock Lake Chamber of Commerce and supports numerous local fundraisers. Our team is growing! We currently have five full-time, one part-time member, and a high school internand were looking for a compassionate, quick-learning, tech-savvy problem solver with a great sense of humor to join us. Plus, you'll get to meet Taco, our beloved office mascot, on Taco Tuesdays! If youre looking for a team that values its customers, community, and each other, check out our Facebook page and Google Reviews to see what were all about! ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Maureen Darby - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with life insurance and annuity needs. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: Analytical and communication skills. Ability to make presentations to customers. Strong sales ability. Life/Health insurance license (must be able to obtain, current licensees preferred). Series 6, 63, 65, 7 or SIE license (must be able to obtain, current licensees preferred).

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Conduct relationships and activities consistent with established bank policies, procedures and systems, the corporate Code of Conduct, Bank Secrecy Act and all applicate State and Federal laws and regulations. Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer's financial needs. Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence. Accurately and efficiently process customer transactions through account opening and account maintenance of both personal and business accounts. Assist branch with achieving goals. Actively participate in the sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set sales goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. Achieve required levels of outbound phone calls to customers to help grow and retain relationships. Participate in on-going training and development. Other duties as assigned. High school education or equivalent. Possess good judgement and strong organizational skills. Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information. Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills. Provide Legendary Service that exceeds expectations at every opportunity. PC and typing skills required. Physical demands and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

Domino's Friends First Service Reps perform Friend service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Loves to hustle and be in a fast pace enviroment! Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Does a job that gives you unlimited opportunities to expand your knowledge and experiences appeal to you? Are you a people person? Do you have a good attitude, work ethic, and attendance? If so, becoming a multifamily leasing agent might be the job for you! If you have the willingness to take on a challenge and learn new things, we are interested in helping you achieve that. We promote from within and have lots of fun along the way! Benefits include health plan, 401(k), life insurance, dental, and PTO. We are a fun team-oriented company now hiring for a leasing agent. We are the largest property management company in Springfield and have been in business for over 40 years. This position: * Excellent communication and interpersonal skills. * Strong organizational and task management skills. * Ability to efficiently and successfully complete several tasks on a daily basis. * Proven ability to follow detailed directions and processes. * Proficiency in computer skills, especially in MS Word and Excel. * Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws. * Respond effectively to inquiries and current residents * Utilize sales skills to demonstrate market-ready product *Monitor phone and office walk-in traffic at the property via guest cards and logs. * Prepare reports and communicate with Property Manager on daily activity or ideas to promote leasing results. * Prepare lease renewal notices * Perform lease administration. * Set up and maintain lease files. * Perform other job-related duties as required Benefits: * 401k Options * Health Benefits * Dental Insurance * Life Insurance * Paid Time Off * Pay at $15.00 an hour * Bonus Potential * Leasing or sales experience is a plus, but not required.

Part-time Description TITLE: Associate Relationship Banker DEPARTMENT: Retail Banking The Associate Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfil their financial needs. This role will process transactions, introduce and cross-sell bank products and services, and refer clients to other departments to meet their financial needs. ESSENTIAL FUNCTIONS: Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. Provide excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. Answer questions, address service challenges, and provide resolutions. Maintain a system of orderly follow-up by mail and phone to onboard new clients. Collaborate with business development and lending teams to seek and establish new clients in the marketplace. Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. Answer basic inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. Process various transactions including checking and savings deposits, check cashing, cash handling and check endorsements according to standard operating procedures and protocols. Accept and process loan and other types of payments and issues receipts. Process other transactions and services including, but not limited to, wire transfers, stop payments, cash advances, money orders, cashier's checks, Travelers' Checks, and cash advances. Follow security procedures consistently and protect client confidentiality. Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required One-year experience in banking, client service, or related field with cash handling experience. Capabilty to perform lending, sales, or account management. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: Duties performed in a professional office environment. Availability to work Saturdays. Requires travel to other bank locations or client sites. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities. As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week. Job responsibilities Delivers an exceptional customer experience by acting with a customer-first attitude Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships Influences, educates, and connects customers to technology Possesses initiative and knowledge to provide financial options for customers using a consultative approach Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs Required qualifications, capabilities, and skills 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results High school degree, GED, or foreign equivalent Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs Ability to work branch hours including weekends and some evenings Preferred qualifications, capabilities, and skills College degree or military equivalent Professional, thorough, and organized with strong follow-up skills Exude confidence with clients when sharing product knowledge and solutions Experience adhering to policies, procedures, and regulatory banking requirements Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************

Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and to complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience; understanding and promoting bank products and services to individuals and companies; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals. Responsibilities Provides "fast, easy, and personal" consistent with Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner that makes them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution. Promotes consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential clients in conversations about banking needs, and speaking with knowledge and positivity about the bank's products and services. Achieves specific sales goals on a daily, monthly, quarterly and annual basis. Develops and maintains relationships with business partners to maximize opportunities and to achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client's business. Opens checking and savings accounts, processes client transactions, and recommends other bank products, including credit cards and loans. Actively demonstrates digital expertise by using our digital platforms and educating clients and associates about our digital banking platforms. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels. Works closely with clients and business partners to refer products and services to other business lines. Educates and provides clients with other banking services; resolves client concerns and issues efficiently and effectively. Ethically conducts operational tasks related to protecting client and bank assets related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, accurately completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors, and associates. When delegated by Banking Center Manager, implements all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, compliance requirements, and acts with overall operational integrity. Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Associate Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. Protect all client and bank information confidentially and follow all company policies. Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success). Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. Working at the worksite during regular business hours and/or assigned hours. Other specified duties as assigned. Compensation & Benefits The Personal Banker position pays a minimum of $16.50. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals. Full‐time associates are eligible for our benefits package: Medical Dental Vision 401(k) plan Company paid life insurance Short and Long-term disability insurance Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired.

TITLE: Associate Relationship Banker DEPARTMENT: Retail Banking The Associate Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfil their financial needs. This role will process transactions, introduce and cross-sell bank products and services, and refer clients to other departments to meet their financial needs. ESSENTIAL FUNCTIONS: * Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. * Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. * Provide excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. * Answer questions, address service challenges, and provide resolutions. * Maintain a system of orderly follow-up by mail and phone to onboard new clients. * Collaborate with business development and lending teams to seek and establish new clients in the marketplace. * Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. * Answer basic inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. * Process various transactions including checking and savings deposits, check cashing, cash handling and check endorsements according to standard operating procedures and protocols. * Accept and process loan and other types of payments and issues receipts. * Process other transactions and services including, but not limited to, wire transfers, stop payments, cash advances, money orders, cashier's checks, Travelers' Checks, and cash advances. * Follow security procedures consistently and protect client confidentiality. * Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. * Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. * Foster and preserve a culture of diversity, equity, and inclusion. * Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: * High school diploma or equivalent required * One-year experience in banking, client service, or related field with cash handling experience. * Capabilty to perform lending, sales, or account management. * Excellent client service skills. * Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. * Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. * Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: * Duties performed in a professional office environment. * Availability to work Saturdays. * Requires travel to other bank locations or client sites. * Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives Is confident in identifying solutions for new and existing clients based on their needs Communicates effectively and confidently and is comfortable engaging all clients Has the ability to learn and adapt to new information and technology platforms Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) Applies strong critical thinking and problem-solving skills to meet clients' needs Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Efficiently manages time and capacity Focuses on results while acting in the best interest of the client Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals Six months of cash handling experience Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Generates and processes statements, works with several governmental agencies, coordinates collection efforts. Primary contact for all Drury GO students. Explains charges, financial aid, loans and the impact on billing to students. Explains/administers Nelnet payment plans. Reviews and mails/emails statements to students. Calculates refunds for Drury GO students. Coordinates with local campuses to assist remote students with financial questions and issues. Collects tuition and other payments from students, parents, and University departments. Enters, edits, and posts monies collected. Prepares daily bank deposit. Duties/Responsibilities: This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation . Uses communication skills, reasoning, and understanding of payment plans, charges, and financial aid in order to explain to students balances due, payment options, and payment amounts. Determines if a student is eligible for bookstore credit. Explains Nelnet payment plans and collects payments due. Receives monies via mail, bank transmittals, or directly from students/parents in the office. Verifies amount of monies collected at point of receipt. Fills change orders for the CX, Bookstore, OFEC and Athletics. Collects gift monies from the Development office. Bills multiple government and local agencies for students semester costs. Issues Petty Cash Reimbursements. Orders and writes petty cash checks, enters information in to a batch, and balances transactions. Uses queries in Jenzabar to apply flags and late fees to delinquent accounts. Creates spreadsheets to communicate past due student account information to satellite campuses so that they may facilitate collection efforts locally. Processes refunds for Drury GO student groups. Verifies hours enrolled, scans data for charges or adjustments for reasonableness. Generates statements for various Accounts Receivable types. Reviews, corrects, and mail statements. Uploads a digital copy of statement to Perceptive Content Imaging Software. Creates records of all correspondence connected to past due balances. Prepares and sends unpaid accounts to a professional collection agency. Calculates interest and collection cost. Serves as a Point of Contact for Drury. Reviews Drury GO accounts for accuracy, by coordinating with the Registrar's Office, Financial Aid, Drury GO local campus advisors, and Bookstore. Maintains electronic student files of correspondence, statements, and contracts by student. Reviews and processes change of status, and other billing adjustments submitted by Registrar and other departments. Imports bookstore charges Enters and edits journal entries verifying that entries have two approval signatures. Pull data for various State and Federal report concerning VA and third party payments. Performs other duties as assigned. Required Skills/Abilities: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Possess a two-year degree in related field and two years of related experience; or equivalent combination of education and experience. Ability to accurately type data. Ability to communicate on the phone, in person and in writing. Ability to interpret complex rules for applying college and federal regulations regarding payment policies, financial aid guidelines, billing regulations, refund policies, calculation of payment plan amounts, and student refunds. Ability to exercise discretion for maintaining confidentiality of student's financial status. Ability to maintain meticulous files in order to pass financial audit reviews, and prove compliance with collection procedures on student accounts, prior to initiation of registration or diploma holds, or impact credit status. Attention to detail for consistency in billing and accuracy of information. Excellent communication skills, including good grammar, in order to communicate complex data, enforce policies and maintain goodwill by phone, in person, or in written matter with students/parents. Ability to use software (i.e., Jenzabar), to update student accounts, enter batches, and journal entries. Ability to use calculator to determine payment plan amounts, payment amounts, and account balances. Ability to use a copy machine to duplicate information for college records. Ability to use personal computer and software (i.e., Microsoft Office software, specifically Word and Excel) to generate collection letters, registration hold notices, and reports. Excellent math skills are necessary in order to computer interest, add, subtract and so forth to calculate contract amounts, payment amounts, total college costs, financial revisions, refunds, and balance accounts receivable. Ability to use a laser printer for printing letters, statements, edit reports, and other misc. reports. Ability to create specs and queries on computer software for utilization in collection procedures, communication to students, and administration. Ability to proofread and audit information to ensure accuracy of data collected and distributed. Ability to work with computer programs to revise complex program data related to billing rates each year. Education and Experience: Possess a two-year degree in related field and two years of related experience; or equivalent combination of education and experience. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is usually quiet. WORKING AT DU HAS ITS BENEFITS: Generous time off including 4+ weeks of paid time off starting your first year Free tuition for your whole family Free tickets to Drury home sporting events Health and wellness benefits at extremely competitive rates Free use of onsite fitness center on Springfield campus Discounted meals and Drury merchandise on campus

Job DescriptionDescription: TITLE: Associate Relationship Banker DEPARTMENT: Retail Banking The Associate Relationship Banker is responsible for developing, maintaining, and deepening relationships with consumer and business clients by providing them with exceptional client service and recommending solutions that will fulfil their financial needs. This role will process transactions, introduce and cross-sell bank products and services, and refer clients to other departments to meet their financial needs. ESSENTIAL FUNCTIONS: Source and build long term, meaningful relationships with clients, understand their financial needs and provide solutions through appropriate product and service offerings, including deposit products, electronic services, and loans. Open bank accounts for current and new clients, oversee transactions and close accounts when necessary. Provide excellent service to our clients while processing various banking transactions, including but not limited to deposits, withdrawals, transfers, and loan payments. Answer questions, address service challenges, and provide resolutions. Maintain a system of orderly follow-up by mail and phone to onboard new clients. Collaborate with business development and lending teams to seek and establish new clients in the marketplace. Maintain knowledge of internal audit procedures, legal and bank regulations, and policies and procedures. Answer basic inquiries and provides information to prospective and current clients regarding interest rates, account charges, and other pertinent account information while complying with disclosure requirements, regulations, and consumer privacy policies. Process various transactions including checking and savings deposits, check cashing, cash handling and check endorsements according to standard operating procedures and protocols. Accept and process loan and other types of payments and issues receipts. Process other transactions and services including, but not limited to, wire transfers, stop payments, cash advances, money orders, cashier's checks, Travelers' Checks, and cash advances. Follow security procedures consistently and protect client confidentiality. Support security testing, internal and external audits, and regulatory and compliance exams with a prioritized sense of urgency. Comply with all company or regulatory policies, procedures and requirements that are applicable to this position. Foster and preserve a culture of diversity, equity, and inclusion. Additional duties and responsibilities may be required to support the company's mission, vision, and values. QUALIFICATIONS: High school diploma or equivalent required One-year experience in banking, client service, or related field with cash handling experience. Capabilty to perform lending, sales, or account management. Excellent client service skills. Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment. Capability to perform data entry utilizing banking software and Microsoft 365 products, with a high level of accuracy and attention to detail. Demonstrates strong decision making & critical thinking skills, as well as strong interpersonal and written communication skills. WORKING CONDITIONS: Duties performed in a professional office environment. Availability to work Saturdays. Requires travel to other bank locations or client sites. Extended periods of standing and ability to lift fifty pounds. At QCR Holdings, Inc. we are committed to fostering and preserving a culture of diversity, equity, and inclusion and strongly believe that it is our differences - of all kinds - that make our company and our communities better and stronger. QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status. It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment. Requirements:

Generates and processes statements, works with several governmental agencies, coordinates collection efforts. Primary contact for all Drury GO students. Explains charges, financial aid, loans and the impact on billing to students. Explains/administers Nelnet payment plans. Reviews and mails/emails statements to students. Calculates refunds for Drury GO students. Coordinates with local campuses to assist remote students with financial questions and issues. Collects tuition and other payments from students, parents, and University departments. Enters, edits, and posts monies collected. Prepares daily bank deposit. Duties/Responsibilities: This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation. Uses communication skills, reasoning, and understanding of payment plans, charges, and financial aid in order to explain to students balances due, payment options, and payment amounts. Determines if a student is eligible for bookstore credit. Explains Nelnet payment plans and collects payments due. Receives monies via mail, bank transmittals, or directly from students/parents in the office. Verifies amount of monies collected at point of receipt. Fills change orders for the CX, Bookstore, OFEC and Athletics. Collects gift monies from the Development office. Bills multiple government and local agencies for students semester costs. Issues Petty Cash Reimbursements. Orders and writes petty cash checks, enters information in to a batch, and balances transactions. Uses queries in Jenzabar to apply flags and late fees to delinquent accounts. Creates spreadsheets to communicate past due student account information to satellite campuses so that they may facilitate collection efforts locally. Processes refunds for Drury GO student groups. Verifies hours enrolled, scans data for charges or adjustments for reasonableness. Generates statements for various Accounts Receivable types. Reviews, corrects, and mail statements. Uploads a digital copy of statement to Perceptive Content Imaging Software. Creates records of all correspondence connected to past due balances. Prepares and sends unpaid accounts to a professional collection agency. Calculates interest and collection cost. Serves as a Point of Contact for Drury. Reviews Drury GO accounts for accuracy, by coordinating with the Registrar's Office, Financial Aid, Drury GO local campus advisors, and Bookstore. Maintains electronic student files of correspondence, statements, and contracts by student. Reviews and processes change of status, and other billing adjustments submitted by Registrar and other departments. Imports bookstore charges Enters and edits journal entries verifying that entries have two approval signatures. Pull data for various State and Federal report concerning VA and third party payments. Performs other duties as assigned. Required Skills/Abilities: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Possess a two-year degree in related field and two years of related experience; or equivalent combination of education and experience. Ability to accurately type data. Ability to communicate on the phone, in person and in writing. Ability to interpret complex rules for applying college and federal regulations regarding payment policies, financial aid guidelines, billing regulations, refund policies, calculation of payment plan amounts, and student refunds. Ability to exercise discretion for maintaining confidentiality of student's financial status. Ability to maintain meticulous files in order to pass financial audit reviews, and prove compliance with collection procedures on student accounts, prior to initiation of registration or diploma holds, or impact credit status. Attention to detail for consistency in billing and accuracy of information. Excellent communication skills, including good grammar, in order to communicate complex data, enforce policies and maintain goodwill by phone, in person, or in written matter with students/parents. Ability to use software (i.e., Jenzabar), to update student accounts, enter batches, and journal entries. Ability to use calculator to determine payment plan amounts, payment amounts, and account balances. Ability to use a copy machine to duplicate information for college records. Ability to use personal computer and software (i.e., Microsoft Office software, specifically Word and Excel) to generate collection letters, registration hold notices, and reports. Excellent math skills are necessary in order to computer interest, add, subtract and so forth to calculate contract amounts, payment amounts, total college costs, financial revisions, refunds, and balance accounts receivable. Ability to use a laser printer for printing letters, statements, edit reports, and other misc. reports. Ability to create specs and queries on computer software for utilization in collection procedures, communication to students, and administration. Ability to proofread and audit information to ensure accuracy of data collected and distributed. Ability to work with computer programs to revise complex program data related to billing rates each year. Education and Experience: Possess a two-year degree in related field and two years of related experience; or equivalent combination of education and experience. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop or kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is usually quiet. WORKING AT DU HAS ITS BENEFITS: Generous time off including 4+ weeks of paid time off starting your first year Free tuition for your whole family Free tickets to Drury home sporting events Health and wellness benefits at extremely competitive rates Free use of onsite fitness center on Springfield campus Discounted meals and Drury merchandise on campus

Personal Bankers are enthusiastic/self-motivated individuals with proven success at delivering solutions that help our clients achieve financial freedom and peace of mind. Personal Bankers achieve this vision by building professional relationships with existing and potential clients to understand their financial needs, to deliver valuable products and services to meet those needs and to complete the account opening process accurately. Successful Personal Bankers are enthusiastic about delivering an excellent client experience; understanding and promoting bank products and services to individuals and companies; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals. **Responsibilities** + Provides "fast, easy, and personal" consistent with Company client service standards, including by resolving problems, building relationships, handling special requests, greeting clients in a friendly manner that makes them feel welcome to Academy Bank, and taking ownership in all situations ensuring follow through and a timely resolution. + Promotes consumer/small business banking products and services to clients and prospects using direct sales techniques in and around the assigned banking center, that include handing out product brochures, engaging potential clients in conversations about banking needs, and speaking with knowledge and positivity about the bank's products and services. + Achieves specific sales goals on a daily, monthly, quarterly and annual basis. + Develops and maintains relationships with business partners to maximize opportunities and to achieve sales standards. Provides a broad base of financial services with the goal of earning 100% of the client's business. + Opens checking and savings accounts, processes client transactions, and recommends other bank products, including credit cards and loans. + Actively demonstrates digital expertise by using our digital platforms and educating clients and associates about our digital banking platforms. This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels. + Works closely with clients and business partners to refer products and services to other business lines. + Educates and provides clients with other banking services; resolves client concerns and issues efficiently and effectively. + Ethically conducts operational tasks related to protecting client and bank assets related to regulatory compliance, including properly documenting account opening, accounting for cash and negotiable instruments under dual control, accurately completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. + Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors, and associates. + When delegated by Banking Center Manager, implements all banking center operations procedures, including accurate maintenance of cash supplies, timely auditing, accurate documentation of banking transactions, compliance requirements, and acts with overall operational integrity. + Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Associate Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. + Protect all client and bank information confidentially and follow all company policies. + Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success). + Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures. + Working at the worksite during regular business hours and/or assigned hours. + Other specified duties as assigned. **Compensation & Benefits** The Personal Banker position pays a minimum of $16.50. This position is eligible for additional incentive compensation monthly, based on achievement of established incentive goals. Full‐time associates are eligible for our benefits package: + Medical + Dental + Vision + 401(k) plan + Company paid life insurance + Short and Long-term disability insurance + Company paid vacation, paid leave and holidays This position will remain open until a qualified applicant is hired. **Skills** + Strong written and verbal communication skills required. + Strong attention to detail and ability to complete work accurately. + Ability to organize work. + Strong sales skills. + Basic math skills including the ability to calculate figures and amounts such as cash back and percentages. + Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products. + Ability to be NMLS licensed and registered. **Education & Experience** + High school diploma, GED, or equivalent, required, Associate degree or higher preferred. + Previous banking experience preferred. + 6 months in a client service experience role preferred. + 6 months sales experience preferred. + Minimum 6 months cash handling experience preferred. + Ability to be NMLS licensed and registered and obtain a state notary license. **Physical Requirements** The work environment is typical of a standard office or retail banking setting. The position involves standing most of the workday. The position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force. Equal Opportunity Employer/Disabled/Veterans Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email ************************