Finance service representative jobs in Urban Honolulu, HI - 432 jobs

Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing. Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans. Support phone inquiries for senior plan sales during annual enrollment period. Meet goals, sales and retention quotas, and minimum activity standards. Relationships Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers. Coordinate problem solving associated with group and member inquiries. Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed. Expand relationships with groups through the sale of new products. All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

IES Retail, LLC is seeking full & part time Customer Service Representatives (CSRs) to sell gasoline and convenience store products at our various Texaco locations in the Westside Leeward Area. We are looking for motivated, dependable and customer friendly employees who thrive in a retail environments. If this sounds like you, please apply today! Locations: Kamokila Texaco - 484 Kamokila Blvd, Kapolei HI 96707 Kapolei Texaco - 91- 565 Farrington Hwy, Kapolei HI 96707 Benefits: New Employee Sign-On and Retention Bonus of up to $2000.00 during the first 18 months of employment Eligibility for Same Day Pay Paid Shift Differential Tuition Benefit of up to $1,500.00 per semester Transportation Benefit of $70.00 per month/ Gas Card Incentives Employer paid medical for employees working a minimum of 20 hours per week on a regular schedule. Paid Life and ADD Insurance Flexible scheduling Generous 401(k) matching for Eligible Employees Employee Assistance Program Qualifications & Skills Include but not limited- Required: Ability to work a flexible work schedule, which may include early mornings, evenings, weekends, and holidays. Standing and walking for long periods of time, occasional lifting, pushing & pulling from 0-50lbs. Strong interpersonal and verbal & written communication skills. Ability to read, write, speak and comprehend English. Ethical, honest, trustworthy, respectful, compassionate, supportive and patient. Ability to handle challenging situations professionally and exercising good judgment. Basic math skills such as addition, subtraction, multiplication, and division. Must be able to obtain required up-to-date food handling certificates, and TB Clearance as required by law. Able to work a cash register and provide accurate change. Must be at least 18 years of age for sale of alcoholic products. Preferred: Previous cash handling and customer service experience. Principal Duties include but are not limited to: Prepare food & drinks, cleans, stocks and maintains food prep area in compliance with health codes Perform daily station cleaning while maintaining a safe work environment Stock and replace hot and cold items Perform cash register functions in a safe and efficient manner Provide top quality service to every customer Complete other tasks as assigned $16.00 - $18.00 per hour

DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Position Title: Branch Services Representative II - Part Time Department: McCully Branch FLSA Classification: Non-Exempt Reports to: Member Relationship Supervisor Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck.In addition to competitive pay, we are proud to offer a comprehensive benefits package. 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose : This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses. This position is also responsible for the daily operations, as needed. Essential Functions : Accurately and efficiently processes transactions. Accurately and efficiently performs service requests. Completes and files regulatory reports as required. Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing. Processes check deposits through Check 21 solution. Cross-sells products and services to members. Opens accounts. Directs daily branch operations. Trains Branch Services Representatives, as needed. Performs other duties as assigned Performance Standards : Meet strategic objective for service level (NPS). Accurately process requests. Maintain efficient production levels to support branch. Perform cash/negotiable instruments audit. Effectively maintain daily branch operations to support department. Qualifications : Education/Certification: High school diploma or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Experience Required: Two to four years cash handling and/or customer service experience. Skills/Abilities: Proficient in credit union's core system. Excellent customer service & interpersonal skills and mathematical skills. Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions of ideas accurately or quickly. Excellent verbal and written communication skills. Valid driver's license required with clean abstract and vehicle to drive to a branch when scheduled. Activities and Requirements of this Position : Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator. Language Ability: Able to write and compose sentences using proper punctuation, and English language. Able to communicate in complex sentences; using normal word order with present and past tenses and a command of the English vocabulary. Working Conditions : Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Key Responsibilities: Serve as the primary point of contact for customers, addressing inquiries and resolving issues related to freight services. Provide accurate information regarding shipping rates, transit times, and service options. Process customer orders, track shipments, and update customers on the status of their deliveries. Collaborate with internal teams to ensure seamless operations and efficient problem resolution. Maintain a thorough understanding of our services and industry regulations to provide knowledgeable support. Build and maintain strong relationships with customers, fostering loyalty and repeat business. Assist in identifying opportunities for service improvements and provide feedback to management. Handle customer complaints with professionalism and empathy, striving for satisfactory resolutions. Qualifications: High school diploma or equivalent; additional education or training in logistics or customer service is a plus. Previous experience in customer service, preferably in the freight or logistics industry. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite and experience with customer relationship management (CRM) software. Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously. Ability to work independently and as part of a team in a fast-paced environment. Bilingual skills (English and another language) are a plus.

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Customer Service Representative II in CONUS/OCONUS - Honolulu, HI to support an engagement for an American agency within the United States Department of Agriculture that is committed to “helping people help the land” - their mission is to provide America's farmers and ranchers with financial and technical assistance to voluntarily put conservation on the ground, not only helping the environment but agricultural operations, too. The ProSidian Engagement Team Members work to will assist NRCS (Natural Resources Conservation Service) Pacific Islands Area Staff with the assimilation of program documentation, development of correspondence, checking documents for accuracy, processing payments, maintaining spreadsheets, etc. Other tasks include monitoring and tracking commencement and expiration of agreements and prepares agreement modifications and reviewing contract obligating documents and assist in internal auditing of agreements. Customer Service Representative II Candidates shall work to support requirements for Program Support and In addition to customer service duties (manning the reception area of the office, greeting clients as they enter, assessing customer needs, introducing customers to staff, filing, participating in staff meetings and taking phone calls) this position will provide administrative support to the three District Conservationists in Hawaii county and Honolulu county with office management responsibilities to include filing, data base entry, data retrieval, printing reports, and spreadsheets. This position will will work directly for the Oahu District Conservationist, however will support the Oahu field office staff as directed. • Provide support with collecting and assembling cost data and processing payment application requests and programs; reviewing a wide variety of invoices, vouchers, and other miscellaneous paperwork associated with NRCS Programs. • Assists with compiling all necessary supporting documents to substantiate payment requests, ensures that payment requests comply with provisions of long term contracting and are within obligated spending limits prior to submission of payment. • Assist with tracking producer requests for wetland compliance and highly erodible land assistance. Maintains wetland determination and highly erodible land case files including producer submitted records, conservation plans and associated maps. Tracks requests for appeals related to issued determinations. • Responsible for establishing and maintaining contracting files and producer records. This includes receiving and assembling program applications and collecting producer eligibility information. Responsible for compiling contract documentation including, but not limited to, conservation plans, maps, photographs, resource data and technical material. • Assists with driving Government vehicles to local shops for routine maintenance; tracks vehicle maintenance and mileage logs. • Assists with assembling technical notes and project documentation required to process modifications. • Provides a variety of technical information to program applicants and participants, such as specific program and land eligibility requirements. • Provides guidance to program applicants and participants on the completion of required conservation planning steps and provide basic explanations regarding practice statements of work and deliverable requirements for conservation program participation. Contractor support will defer to NRCS officials for site specific comments or questions. • Assisting agency staff with various accounting functions such as processing actions related to unfilled customer orders. This will include reviewing, monitoring, and tracking billing and collections of the agency's receivables. • Contact cooperators to follow-up on the status of conservation plan progress and transfer landowners to the appropriate staff when there are concerns with acceptance of the agreed upon conservation measures. • Answers telephone greets visitors and signs for incoming deliveries. • Some interaction with the general public in an office setting. Will work directly with conservation partners, program technicians in the Farm Service Agency, and NRCS Field Office personnel. Provides a variety of information to program applicants and participants, such as specific program and eligibility requirements, guidance on completion of required program applications, Adjusted Gross Income (AGI), and System for Award Management (SAM). • Reviewing applications for Farm Bill programs to ensure required information and forms are present and gathers items that are missing to create a complete application package. Determines that correct signatures are in place on applications. • Data entry in regard to processing contract documents and actions for approved contracts. Monitors and tracks commencement and expiration of contracts, contracts behind schedule, and contracts that have not completed a practice in the first year and prepares modification, termination, waiver, and annual practice reminder letters for signature. Processes annual contract reviews and various audits. Prepares documents for contract appeals and provides documents with open obligation audits. Monitors payment error rates and works to eliminate them. Qualifications The Customer Service Representative II shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. • A bachelor's degree is required • Possess valid state-issued driver's license; *Violations must be noted before use of Govt Furnished Vehicle; • Proficient in word processing; • Knowledgeable and experienced in utilizing a variety of computer hardware and software applications, such as Microsoft Windows, Word, Excel, and Access; • Ability to use e-mail and internet browsers i.e., Microsoft Outlook and Microsoft Internet Explorer; • Knowledgeable and experienced in operating small office machines, such as calculators, fax machines, scanning devices, postage meters, and copy machines; • Knowledgeable and experienced in general office procedures, such as preparing reports, spreadsheets, and filing. Familiarity with certified mail and return-receipt mail procedures; • Capable of working independently; • Possess basic and courteous telephone skills • Ability to learn and assist with entering and maintaining information in the Natural Resources Conservation Service (NRCS) software such as Protracts, Toolkit, Performance Results System. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Honolulu, HI U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year! Customer Services Representative I Department: Customer Services FLSA Status: Full Time, Non-Exempt Salary Level: 2 Position Summary : Serves UHA's customers by offering information about eligibility, benefits, and provider services. The position answers inquiries, resolves issues, fulfills requests, and maintains accurate call record documentation. Provide excellent customer service for UHA customers utilizing in-depth knowledge of company products and programs. Essential Duties & Responsibilities: Service members and providers who contact UHA's call center regarding eligibility, benefits, and provider services Relieve Receptionist for breaks and lunch by performing the primary functions and duties of the Receptionist Consistently be at work and on time; adhere to schedule, including returning from breaks and lunch in a timely manner Perform other related duties as required or assigned by the Customer Services Supervisors or Customer Services Manager This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Required Education and Experience: The individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent Minimum six (6) months of work experience in customer service Computer skills including ability to maneuver between multiple programs, working knowledge of Microsoft Windows and Microsoft Excel, and proficient keyboarding skills Exceptional listening, verbal, and written communication skills Preferred and Advanced Qualifications: Recent work experience in the healthcare industry *This position is a work from office only (onsite) *Must be a Hawaii resident Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer

Job Description Job Title: Customer Service Representative Company: Unibody Autotech Collision About Us: Unibody Autotech Collision has been a trusted name in automotive repair and collision services in Honolulu since 1998. With over 21 years of experience and a team of expert technicians boasting over 43 years in the industry, we are dedicated to providing a “Fast and Easy Process” for our customers after an accident. Our commitment to quality service and customer satisfaction sets us apart in the collision repair industry. Position Overview: Unibody Autotech Collision is seeking two enthusiastic and customer-focused Customer Service Representatives to join our team. While experience in the collision repair industry is a plus, we are willing to train the right candidates who demonstrate strong communication skills and a passion for delivering excellent customer service. Key Responsibilities: · Greet and assist customers in a friendly and professional manner. · Answer phone calls, respond to emails, and handle customer inquiries regarding repair services and processes. · Schedule appointments and coordinate with technicians to ensure timely service. · Provide updates to customers about the status of their vehicle repairs. · Process repair orders and manage paperwork related to customer transactions. · Resolve customer issues and complaints efficiently, maintaining a positive experience for all clients. · Maintain accurate records and ensure all customer interactions are documented. Why Join Us? · Competitive salary with opportunities for career advancement. · Comprehensive benefits package. · Supportive and dynamic team environment. · Training and development opportunities to enhance your skills and knowledge. Unibody Autotech Collision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements · Strong communication and interpersonal skills. · Excellent organizational abilities and attention to detail. · Ability to handle multiple tasks and work effectively in a fast-paced environment. · Experience in CCC1 Estimating is a major bonus but not required. · Previous experience in a customer service role is preferred, but not necessary; we are willing to train the right candidate. · Basic computer skills and proficiency in using office software. Benefits · Full Medical Health Coverage · Paid Holidays · Paid Vacation Days · 401K · Additional Benefits to be discussed during the interview process

Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development JOB TITLE: Customer Service Representative JOB DESCRIPTION: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, resolving any issues or concerns they may have, and cross selling to the customers you are servicing. RESPONSIBILITIES: Respond to customer inquiries in person, via phone, and by email in a timely and professional manner Provide accurate and detailed information about insurance policies, coverage options, and claims processes Assist customers with policy renewals, changes, and cancellations Collaborate with the sales team to cross-sell and up-sell insurance products and services Update customer records and maintain accurate and up-to-date information Meet or exceed established customer service goals and performance metrics QUALIFICATIONS: Property/Casualty licensed (currently licensed, or able to obtain license) Able to effectively relate to a customer, answer their questions, and anticipate their needs Excellent communication skills to assist customers and coordinate with other agency team members Excellent problem-solving and decision-making abilities Ability to multitask and prioritize tasks in a fast-paced environment Ability to cross sell or generate cross sell leads for our sales team If you are passionate about providing exceptional customer service and have a strong understanding of insurance policies and procedures, we encourage you to apply. Join our team and become part of a dynamic and growing organization!

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Full-time Description Seeking a dependable Freight Customer Service Representative to join our Ohana! The Freight Customer Service Rep. plays a crucial role in facilitating the smooth transportation of goods and fostering positive relationships with customers by providing reliable support and assistance throughout the shipping process. Compensation: Starting $20+ per hour based on experience Benefits: Medical, Dental, Vision plans for employee + family 401k Retirement Plan + Company match Sick leave Vacation time Paid Holidays Employee Referral Program Employee Assistance Program (EAP) Discounts through Company's Benefits Hub Requirements Order Processing: Assisting customers with placing orders for inbound/outbound shipments, including providing quotes, confirming details, and arranging pickups. Shipment Tracking: Providing real-time updates on the status and location of shipments to customers, ensuring transparency and peace of mind. Issue Resolution: Handling any issues or discrepancies that may arise during transit, such as delays, damages, or missing items, and working to find satisfactory resolutions. Documentation: Assisting with the preparation and processing of shipping documents Maintain clear and effective communication with customers, carriers, and internal teams to ensure smooth coordination Customer Support: Offering assistance and guidance to customers regarding shipping options, packaging requirements, transit times, and any other related inquiries. Manage/oversee assigned customer account(s) Create and coordinate bookings with truckers and carriers Other tasks as assigned Required Skills and Qualifications: Freight experience is a plus! Proficient in Microsoft Office Suite or related software. Ability to utilize and operate internal company systems Excellent communication and interpersonal skills High level of composure and good stress management Ability to multitask with different, and sometimes conflicting events Basic math, written and oral communications skills Maintains regular and predictable attendance required. Must comply with the company's drug and alcohol testing requirements Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift to 15 pounds at times Use of general office equipment: fax/scan/copy/printer machines Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description $20+ based on experience

is based out of Kailua-Kona. * *MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations on all four major Hawaiian Islands with branch outlets on Oahu, Maui, Kauai, Kona & Hilo. Responsibilities: Determine customers' needs and recommend appropriate products and solutions, guiding customers to make the best product and service selections that will provide value to their business. Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints and follow-ups. Develop profitable business with new customers through excellent selling, customer service and problem-solving. Continuously improve and maintain in-depth product knowledge and expertise. Code and input customer orders, pricing information into the computer system, and schedule delivery of products. Follow a product/supply checklist for each customer's job and up-selling additional products and supplies. Accept payment and apply it to the appropriate customer account. Follow up on deliveries to ensure materials arrived complete and on time as promised. Qualifications: Previous experience in sales, new construction and/or commercial projects preferred Knowledge of building materials, building process, and local building codes preferred Excellent communication and interpersonal skills Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals) Effective time management and prioritization skills Ability to work in a fast-paced environment Experience working in a team atmosphere Must take and pass drug test and consent to a background check Competencies: Customer Focus Building Trust Communication Sense of Ownership From

Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Aiea, HI and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION: As Customer Service Representative - State Farm Agent Team Member for Thomas Jansson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Job Description The Ellgren Agency is a respected leader in the insurance industry, boasting a successful track record as a large agency. Our ambitious goal is to become the number one agency in the state, and we achieve this through our commitment to community involvement, regular team-building activities, and a strong focus on taking care of our people. We value hard work, give support, and celebrate success. We're seeking an Insurance Customer Service Representative with previous office experience to join our dedicated team. The position offers a competitive base salary based on experience, ranging between $18 - $19 per hour. As a valued member of our team, you'll have the opportunity to grow and develop in a supportive environment while contributing to our agency's success. If you're passionate about customer service and eager to launch your career in the insurance industry, we want to hear from you! Apply now to become part of The Ellgren Agency family and make a meaningful impact in our clients' lives. Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Health Insurance Dental Insurance Hands on Training Evenings Off Bonus Opportunities Warm Leads Provided Weekends Off Holidays Off Paid Holidays Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Ongoing Training Seminars Professional Work Environment Team Building Activities Paid Parking Equipment Provided Monday - Thursday (8:30am - 5:30pm) Work Schedule Friday (8:30am - 5pm) Work Schedule Mon-Fri Schedule Responsibilities Provide comprehensive insurance education and guidance. Cross-sell and Up-sell existing clients. Maintain accurate and up-to-date client records. Prepare and issue insurance documents promptly and accurately. Ensure policy changes are processed accurately and in compliance with regulations. Conducts timely follow-up communication with clients to address inquiries and concerns. Identify opportunities to upsell additional products to existing clients through inbound calls. Implement retention strategies to foster loyalty and satisfaction. Requirements Proactive and motivated individual who takes initiative without constant supervision. Meticulous attention to detail in all tasks and responsibilities. Works effectively with colleagues to achieve team goals and objectives. Driven by achieving personal and professional goals. Clear and effective communication skills, both written and verbal. Demonstrates professionalism and respect in all interactions within the office environment. Identify opportunities to cross-sell/upsell existing clients through inbound calls.

As a **Customer Service Representative** , you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. **Responsibilities:** + Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. + Welcome each customer with a smile. + Proudly represent Hertz with your professional appearance, language and behavior. + Focus on providing a clean and safe vehicle, to every customer, every time. + Take ownership of each customer's service experience by immediately owning and resolving issues. + Be proud of our brand and the role you play in our success. + Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. + Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. + Build brand loyalty. + Utilize company approved sales and service techniques when determining customer wants and needs. + Offer optional products to meet customer wants and needs. + Prepare all rental and return documents accurately and completely. + Qualify each customer using our company rental requirement guidelines. + Provide customers assistance with directions, maps, local area information, appropriate service information, etc. + Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. + Ensure that the return date and time on the rental agreement is accurate. + Review all charges at the time of vehicle return. + Prepare the Rental Agreement Folder with all required information. + Answer the phones to assist customers in a friendly, helpful and prompt manner. + Assist customers by effectively resolving all customer service issues. + Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. **Skills:** + Passion for customer service and attention to detail - Goes the extra mile + Self-motivated to achieve and exceed targeted goals + Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. + Proficiency in English + Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply + Work in a fast-paced environment with a variety of tasks. + Excellent organizational and time management skills + Demonstrate professionalism and interpersonal skills + Proven experience of working well within a team + 100% customer focus, with proven experience within a customer facing environment **Additional Notes:** + Work flexible shifts including weekends and holidays; and work overtime as required + Stand for long periods of time **What You'll Get:** + Hourly Rate is $16.50 + Commission. + Sign-on Bonus: $2,000 ($1,000 paid at 60 and 90 days of employment) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Weekly Pay + Holiday Pay + Career growth opportunities + Paid Training to expand your skills and knowledge + Comprehensive Medical, Dental, & Vision benefit options after 30 days + Up to 40% off the base rate of any standard Hertz Rental The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Benefits: 401(k) Health insurance Training & development Chem-Dry's mission is helping people live healthy lives, which starts with clean carpets and a healthy home. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home. The Natural , contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. Chem-Dry's Administrative Dispatcher is the hub of the Chem-Dry location. This role is responsible for customer engagement in the form of phone, email and social media platforms, working with Field Technician Leaders to coordinate Technicians, assist with ordering and invoice management as well as daily office operations. If you enjoy a fast paced, customer focused and team oriented environment, Join our Team! Responsibilities: Be the "Voice" of Chem-Dry by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge Promote and sell the full suite of Chem-Dry services to inbound customer requests Provide support to Technicians, Field Technician Leaders and Management Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs Suggest upgrading treatments to customers to promote revenue Follow-up with customer inquiries Complete required forms / update database Social media posting and customer response Office supply inventory management Qualifications: Demonstrated passion for excellent customer service Effectively communicate with internal team members and customers Previous dispatch experience (preferred) Excellent ability to manage multiple tasks and maintain a positive attitude Knowledge of and desire to learn and leverage technology Learn and communicate Chem-Dry offerings and process Must have valid driver's license and clean driving record Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Maybe subject to an on-site drug test Compensation: $15.00 to $18.00/hour(based on performance and experience) plus 5% commission on calls received and 10% commission on sales from existing customer database bookings. Work Monday through Friday 8:00am to 4:00pm with a 30 minute lunch break and 2 15 minute breaks. Health plan and IRA retirement plan after 90 day probation period. Compensation: $15.00 - $18.00 per hour The Chem-Dry brand is the world's leading carpet, tile and upholstery cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide such as Ohana Chem Dry, the Chem-Dry brand is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Ohana Chem Dry offers exciting team member opportunities who share a sense of commitment to quality home and business care and the use of quality proprietary care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay. Join our ohana team! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.

Transdev in Pearl City, HI is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. + Competitive starting pay of $17.00 - $18.00 per hour Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 7 days + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive understanding of policies and procedures + Meet or exceed established performance requirements. + Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. + Other duties as required. Qualifications: + High School Diploma, GED or equivalent. + Computer literate + Excellent customer service skills. + Ability to operate standard telephone system. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Administrative / Clerical / Payroll / HR / Accounting Job Type: Full Time Req ID: 7058 Pay Group: CDB Cost Center: 413 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Under general supervision, is responsible for the execution and implementation of the strategy and service delivery for Automated Teller Machines (ATMs). Coordinates and oversees the installation, maintenance, and repair of ATMS to ensure smooth operation, functionality and security. Works closely with both internal teams and external vendors to manage ATM issues. This includes vendor management for cash replenishment and reconcilement, coordinating servicing and maintenance response, and network and regulatory site compliance. Serves as the primary administrator of the system utilized to monitor/measure vendor service performance and applicable service rebates. Bachelor's degree from an accredited institution or equivalent work experience. 3 to 4 years of business experience with a minimum of 1 year of ATM or related experience, and 2 years of vendor and project management responsibility, preferably in the financial services industry. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software. Knowledge of or ability to use Bank software and systems. Technical ATM experience and experience with training other technical professionals. Requires general knowledge of financial practices. Excellent communications skills and ability to interact with customers professionally, including verbal, written, inter-personal and presentation. Proven organization and project management skills. Must be able to work both independently and in a team environment, with a sense of urgency to meet deadlines. Excellent problem- solving skills and attention to detail, good planning and organizational skills. Demonstrated interpersonal skills with the ability to work across departments and divisions and build/maintain strong working relationships. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation and ability to commute and arrive at intended destination in a timely manner and/or as required. Off-island travel will be required. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Is responsible for implementation of the ATM strategy and service delivery. Coordinates and oversees all installation and deinstallation activities to include securing commitments and negotiating with vendors, contractors and support personnel. Coordinates communications for all partners and customers with respect to all ATM movements. Identifies issues, formulates recommendations, negotiates, resolves or escalates as necessary. Informs Manager on status and notifies of issues. Administers the ATM monitoring system to ensure complete and accurate monitoring and reporting. Implements enhancements to maximize the use of the monitoring system automation capabilities. Service Management: Evaluates and improves ATM performance by reviewing, analyzing and taking proactive measures using reports produced by the monitoring system and driver. Analyzes malfunctions, corrections and returns to service. Takes corrective measures and coordinates all follow-up activities to ensure recovery is completed in a timely fashion. On a regular basis, meets with Manager, vendors and other departments to troubleshoot and review actions taken to improve ATM performance. Ensures all ATM-related operating requirements and policies are documented (i.e., physical/encrypted keys) and updated, including stationery/supply requisitions. Operational Reporting: Reviews ATM operational daily reports, and as directed implements action plans to ensure ATMs are performing at peak levels. Assists with preparing reports for ATM performance metrics and an operational dashboard to communicate to management. Customer Dispute Resolution: Proactively researches communication and/or hardware issues which may lead to customer disputes. Researches and addresses all non-fraud and non-Bank of Hawaii customer disputes that involve withdrawal or cash deposit issues at Bank of Hawaii ATMs. Executes daily servicing and maintenance of Bank of Hawaii's ATM network, including the monitoring of vendor service performance. Responsibilities include service level compliance, contacting vendors for follow-up and resolution of outstanding issues, scheduling preventive maintenance calls, cash replenishment/reconciliation, and assisting branches/retailers with ATM performance issues. Must be available as escalation point for vendors on evenings, weekends, and holidays as required. Performs all other miscellaneous responsibilities and duties as assigned.

Under the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims information during incoming/outbound calls or walk-ins and within written or electronic correspondence. Coordinates benefits with other insurance carriers and processes simple claim adjudication as well supports Claims Processing with data entry and claims up to Level 2. Responds to all inquiries and resolves issues in an efficient and timely manner, as established by Team Goals and Objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to phone inquiries regarding eligibility, benefits, claim status and other plan information and/or issues in an efficient and timely manner. Coordinates benefits with Medicaid and other insurance carriers by phone and processes simple claim adjudication when necessary. Provides written responses to Customer Care emails. Provides back-up support for Claims Processing with data entry and adjudicate claims up to Level 2 as required. Other Duties & Responsibilities Adheres to established document policies and procedures. Accomplishes special projects as assigned. Completes routine administrative tasks. Services walk-in customer inquiries. Other miscellaneous duties and responsibilities as assigned. MINIMUM QUALIFICATIONS AND EXPERIENCE Education High School Diploma, or its equivalent. Experience At least one year clerical experience, customer service or sales, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Preferred experience working in a high call volume work setting. Skills and Knowledge : Working knowledge of PC applications (i.e. word processing and spreadsheets) highly desirable. Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks. Ability to handle multiple tasks with some distractions while maintaining a high level of accuracy.0/03/2013 Ability to communicate orally and in writing with all levels of staff, customers and vendors. Ability to handle all information in a confidential manner and in compliance with federal and state laws/regulations (i.e., HIPAA, PHI). Note : The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification of employees assigned to this job. Hawaii Dental Service has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.