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Become A Fine Jewelry Associate

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Working As A Fine Jewelry Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Fine Jewelry Associate Do At Sears Holdings

* Performs Cashier Associate job duties
* Performs Fine Jewelry Consultative Sales Associate job duties
* Supports the Softlines Assistant Store Manager in developing a high performance team by assisting in scheduling and generalsupervision of the Cashier and Fine Jewelry Associates, as well as training and coaching on cashier functions, product knowledge,merchandise presentation skills and customer service skills to enhance sales
* Participates in interviews with job applicants and provides input to the Softlines Assistant Store Manager during the selectionprocess
* Understands website navigation, and proactively leverages technology in order to facilitate the customer experience
* Provides superior customer service (i.e., locate merchandise, assist customers, answer phones, partner with store cashiers whenassistance is required to ring register)
* Acts as a role model and personally contributes to attainment of department goals
* Ensures that all cash wraps and Fine Jewelry department is easy to shop, clean and organized for customers
* Executes Monthly Plan to Sell Activities under the direction of the Softlines Assistant Store Manager
* Actively monitors and optimizes the customer experience at cash-wraps, and assists in training all Cashiers to promptly greetcustomers and to page for Assistance when three or more customers are in line
* Facilitates efficient replenishment flow and representation of merchandise, including ensuring clearance product flow in the FineJewelry department
* Executes collateral and non-promotional signing at product level, and ensures timely and accurate execution of promotional adsetup and take down in the Fine Jewelry department
* Ensures optimization of credit, gift card, Shop Your Way Rewards, and multi-channel opportunities (and, where applicable,Protection Agreements, Sears Purchase Protect, and other miscellaneous income opportunities)
* Researches all cash variances of $50 or more, communicates cash variance corrections to Office Assistant, and providescompleted research to Loss Prevention daily
* Accompanies the Softlines Assistant Store Manager during the weekly review of Cashiering and Fine Jewelry consultativefunctions to assist in identifying areas of opportunity and developing action plans for improving performance
* Assists with communications to associates regarding upcoming events, work process changes and Company/business initiatives
* Assists in resolving customer issues and complaints; escalates issues to Softlines Assistant Store Manager as necessary
* Fosters a team environment
* Performs limited store opening and closing activities
* Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting,demoting, and terminating; conducting performance appraisals; and coaching and developing associates
* Performs other duties as assigned

What Does A Fine Jewelry Associate Do At Jcpenney

* Customer Service & Sales – You constantly challenge yourself to exceed your sales goals.
* You seek out customers and do whatever you can to make their experience great.
* You listen, you help, you share your knowledge, and you make them want to come back!
* Educates customers – You know it all.
* Your merchandise can get complicated and customers need your help in understanding how things work or how they are best used.
* You love teaching them these things and seeing that smile on their face! You are always able to provide solutions to their needs.
* Maintains product presentation – You are always making improvements to how the merchandise is displayed after the customer has taken time to explore all of our great products!
* Replenishes products – You’ve got your finger on the pulse of the customer; you know when merchandise is getting low and you know just where to get more to ensure all of our customers have the styles and sizes they need!
* Supports a learning environment – You enjoy sharing your knowledge of store merchandise with other associates so that they can better assist customers every day

What Does A Fine Jewelry Associate Do At Ralph Lauren

* Self
* Takes a proactive approach to self development and actively gives/receives feedback through one-on-ones and coaching.
* Exhibit pride through positive demeanor, body language and personal presentation.
* Takes a proactive approach, embrace, action and commit to all training tools provided (service excellence, product knowledge, etc).
* Supports and promotes new Fine Watches & Jewelry business initiatives to create a positive reception from sales team.
* Demonstrates professional etiquette through integrity, honesty and respect for others.
* Build on personal professional sales experience to become a more knowledgeable and effective Fine Watches & Jewelry expert.
* Customer
* Drive sales in the Fine Watches & Jewelry department by exhibiting expertize on product knowledge and customer service standards.
* Develop and grow clientelling efforts through perfecting Book of Business strategy.
* Upholds customer service and training standards in the Fine Watches & Jewelry department, and identifies and communicates training needs to management.
* Exemplify excellence in Fine Watches & Jewelry customer service responsibilities.
* Consistently builds and develops a proactive clientele business through social engagement and relationship skills.
* Consistently deliver value added services to enhance customer experience.
* Acknowledge all customers and treat them as if they were guests in your home at all times.
* Express humility, kindness and genuine interest in the individual.
* Anticipate customer needs and be responsive with an engaging attitude.
* Offer the unexpected to create a memorable experience.
* Create and nurture an enduring relationship.
* Brand
* Maintain merchandise in accordance with the Company’s visual presentation standards.
* Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance, product transfers, folding and floor changeovers.
* Demonstrate a true passion and respect for all Fine Watches & Jewelry products.
* Create an inspirational shopping experience through a creative and compelling Fine Watches & Jewelry department environment.
* Utilize Fine Watches & Jewelry product knowledge and selling tools to be the expert in the department.
* Ensure wardrobe is consistent with the Ralph Lauren aesthetic.
* Invest time and energy to learn the history and heritage of our lifestyle brand.
* Business Objectives
* Exceed annual sales volume and business objectives by identifying and actioning innovative Fine Watches & Jewelry business driving opportunities.
* Review and analyze sales reports to communicate successes and opportunities to management and corporate partners.
* Leverage selling tools to maximize sales and impart knowledge to the client.
* Recap weekly Fine Watches & Jewelry initiatives to Accessories Department Manager to show innovative and proactive actions.
* Minimum 2 years of retail sales experience within the luxury retail market.
* Strong written and oral communication skills Ability to work well under the pressure of multiple tasks and deadlines.
* Ability to establish and maintain positive working relationships with management, customers, and co-workers.
* Knowledge and understanding of luxury apparel and accessories markets.
* Possess an active client book, which demonstrates proven results
* Ralph Lauren is an equal opportunity employer.
* We offer dynamic career opportunities with growth potential and a generous company

What Does A Fine Jewelry Associate Do At The Realreal

* Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine precious metal purity
* Set list prices for branded and unbranded jewelry with direction and final approval from Team Lead and FJ/W Experts
* Research fair market value and market demand of branded jewelry and watches
* Adhere to first in, first out methodology to ensure all consignments are prioritized and product flows according to pla

What Does A Fine Jewelry Associate Do At Sears Holdings

* Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practicesand guidelines to identify customer needs and provide appropriate solutions
* Meets or exceeds associate performance standards consistently
* Maintains current knowledge of Fine Jewelry merchandise lines, product features, benefits and availability to respond to customerneeds
* Understands website navigation and proactively leverages technology in order to facilitate the customer experience
* Processes customer transactions in the Point of Sale system, including sales, returns, and exchanges in according with authorizedprocedures
* Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities
* Partners with other selling and sales support associates and cashiers to provide superior customer service
* Sets and maintains sales floor to national merchandising and presentation standards
* Performs promotional ad setup and take down without error or omission
* Performs accurate count updates and inventory adjustments
* Prints, sorts and sets non-promotional, promotional and seasonal signing as designated by the Softlines Assistant Store Coach
* Utilizes pull-list and fill-floor processes to replenish sales floor
* Adheres to merchandise protection standards
* Performs other duties as assigned

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How To Become A Fine Jewelry Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Fine Jewelry Associate jobs

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Fine Jewelry Associate Career Paths

Fine Jewelry Associate
Sales Specialist Regional Sales Manager General Manager
Account Manager
5 Yearsyrs
Department Manager Office Manager Controller
Assistant General Manager
5 Yearsyrs
Merchandise Lead Merchandising Manager Operations Manager
Branch Manager
6 Yearsyrs
Sales Specialist Sales Manager General Manager
District Manager
7 Yearsyrs
Merchandise Lead Merchandising Supervisor Merchandising Manager
District Sales Manager
7 Yearsyrs
Sales Consultant Sales Manager
General Manager
7 Yearsyrs
Sales Person Sales Consultant Sales Manager
General Sales Manager
8 Yearsyrs
Teller Office Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Assistant Store Manager Store Manager District Manager
Market Manager
7 Yearsyrs
Store Manager General Manager Account Manager
National Account Manager
8 Yearsyrs
General Manager Account Manager Operations Manager
Operations Director
9 Yearsyrs
General Manager Account Executive Sales Manager
Operations Manager
7 Yearsyrs
Jewelry Consultant Office Administrator Human Resources Coordinator
Program Manager
8 Yearsyrs
Store Manager District Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Teller Personal Banker Account Manager
Sales Account Manager
6 Yearsyrs
Department Manager Store Manager Account Executive
Sales And Marketing Manager
6 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Sales Manager
5 Yearsyrs
Jewelry Consultant Account Manager
Senior Account Manager
7 Yearsyrs
Sales Person General Manager Account Executive
Territory Manager
7 Yearsyrs
Assistant Store Manager Manager Sales Manager
Territory Sales Manager
7 Yearsyrs
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Fine Jewelry Associate Demographics

Gender

  • Female

    80.3%
  • Male

    18.4%
  • Unknown

    1.3%

Ethnicity

  • White

    78.9%
  • Hispanic or Latino

    11.0%
  • Asian

    7.1%
  • Unknown

    2.3%
  • Black or African American

    0.7%
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Languages Spoken

  • Spanish

    63.2%
  • French

    7.0%
  • Mandarin

    5.3%
  • Portuguese

    3.5%
  • Chinese

    3.5%
  • Russian

    3.5%
  • Croatian

    1.8%
  • Estonian

    1.8%
  • German

    1.8%
  • Bosnian

    1.8%
  • Hmong

    1.8%
  • Hindi

    1.8%
  • Urdu

    1.8%
  • Italian

    1.8%
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Fine Jewelry Associate

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Fine Jewelry Associate Education

Fine Jewelry Associate

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Top Skills for A Fine Jewelry Associate

CustomerServiceSkillsNewMerchandiseJewelryDepartmentDiamondsMonthlySalesGoalsProductKnowledgeJewelrySalesLossPreventionJewelryRepairsSalesFloorSpecialOrdersNewAssociatesInventoryControlSalesAssociatesSpecialEventsCreditCardApplicationsCarePlansTrunkShowsCustomerIssuesCustomerRelations

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Top Fine Jewelry Associate Skills

  1. Customer Service Skills
  2. New Merchandise
  3. Jewelry Department
You can check out examples of real life uses of top skills on resumes here:
  • Coached product knowledge, merchandise presentation skills, showcasing, and customer service skills to enhance sales.
  • Inspected and documented new merchandise from local and international vendors to ensure quality standards
  • Manage and Lead the jewelry department as well as cashiers.
  • Operated and maintained the fine jewelry department while gathering invaluable knowledge of precious metals, gemstones, and diamonds
  • Exceeded monthly sales goals on a consistent basis.

Top Fine Jewelry Associate Employers