Sr. NOC Technician
Finger Lakes Technologies Grp job in Albany, NY
The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.
This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required.
The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.
The schedule for this position is Tuesday-Saturday, 8am-5pm.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults.
* Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
* Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures.
* Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC.
* Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups.
* New Hire Training
* Job role will involve potential on call duties.
Recommended SKILLS
* Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality.
* Word, Microsoft Excel, Microsoft Outlook.
* Excellent written and verbal communication skills are required.
* Must be detail oriented and highly organized.
* Strong detail-oriented and organized project management skills.
* Ability to build and foster collaborative relationships.
* Capable of working and learning independently with minimal supervision.
* Strong problem-solving skills, and the ability to make decisions independently.
* Good communication skills with ability to converse technical information to all audiences.
* Cisco certifications
* Four to Six years Network Operations experience or equivalent
* Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred.
* Advanced 2nd line technical competency level that spans all deployed equipment technologies.
* Willingness and ability to train NOC staff on technical, functional, and procedural items.
* Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM.
* In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.
* Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model.
* In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.
* In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q.
* Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters.
* Experience with passive and active OADM & ROADM DWDM systems.
REQUIRED SKILLSETS
Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:
* CYAN(Ciena) Z33/77.
* Telco Sys 71xx / EdgeGenie
* Ciena 6500/One Control
* Huawei SONET
* Adva
* Calix / CMS
* Cisco (CCNA / CCDA Level)
* Cisco SONET (ONS 15454)
About FirstLight
* FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
* FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Cybersecurity Manager, OT
New York, NY job
Glocomms is partnered with a global leader in renewable energy, seeking a Manager of Cybersecurity to lead and mature their cybersecurity program across IT and OT environments. This strategic role will ensure the security of critical infrastructure, align governance with industry standards, and drive a long-term cybersecurity roadmap to protect wind, solar, and battery storage operations. The ideal candidate combines technical expertise with leadership skills to safeguard our digital and operational assets.
Responsibilities:
Develop and execute the cybersecurity program for IT and OT environments.
Provide strategic leadership and define a long-term cybersecurity roadmap.
Oversee incident response, risk assessments, and vulnerability management.
Ensure governance alignment with frameworks and regulations (NERC CIP, ISO 27001, NIST CSF, SOC 2, SOX ITGC).
Manage vendor relationships and evaluate security solutions.
Design and maintain security architecture for IT and OT networks, including SCADA and ICS systems.
Drive cybersecurity awareness and training across the organization.
Monitor and optimize security tools (SIEM, EDR, IAM, CSPM, OT security platforms).
Collaborate with compliance teams to meet regulatory requirements.
Qualifications:
Bachelor's or Master's in Cybersecurity, Information Systems, or Engineering.
7+ years in cybersecurity roles with exposure to IT and OT environments.
2+ years in a management or leadership position.
Proven experience in strategic and operational cybersecurity responsibilities.
CISSP, CISM, GICSP, or GIAC preferred.
Technical Expertise:
SIEM (Microsoft Sentinel, Splunk)
EDR (CrowdStrike, Defender for Endpoint)
IAM (Azure AD, Okta, CyberArk)
Firewalls (Check Point, Palo Alto, Cisco)
Vulnerability management (Tenable, Rapid7, Qualys)
OT security (Nozomi Networks, Dragos, Claroty)
CSPM (Microsoft Defender for Cloud, Wiz)
SCADA systems, ICS, PLCs, OT network design
Sponsorship is
not
available, now or in the future for this role. Preference is for NYC local candidates, if you or someone you know is interested please apply in directly!
Embedded QA Engineer - Python
Westford, MA job
Job Title: Embedded QA Engineer
Job Type: Full-Time / Onsite
We are seeking an experienced Embedded QA Engineer to join our agile sprint team in Westford. The ideal candidate will be responsible for hands-on testing of embedded systems, including panels and fire systems, ensuring the delivery of high-quality software through both manual and automated testing. This role requires strong analytical and troubleshooting skills, along with the ability to collaborate effectively within a cross-functional team.
Key Responsibilities
Actively participate as a member of the agile sprint team.
Develop, configure, and execute test cases for embedded systems.
Automate new features and maintain existing automation scripts.
Interpret and validate requirements from feature documentation, diagrams, and Jira tickets.
Perform manual and automated testing of embedded features and assess their impact on overall system behavior.
Conduct white-box testing, compiled code debugging, and detailed log analysis.
Use Python scripting for automation development and troubleshooting.
Identify, reproduce, and escalate defects with detailed logs and reproduction steps.
Collaborate closely with development engineers during issue analysis, re-installation, and retesting cycles.
Proactively learn and adapt to new tools, frameworks, and team processes.
Work independently with minimal supervision while maintaining clear communication and accountability.
Qualifications
3-5 years of hands-on QA/testing experience in embedded systems.
Strong understanding of embedded architectures and system-level testing.
Experience with Atlassian tools (Jira, Confluence) for defect tracking and documentation.
Proficiency in Python scripting for automation and debugging.
Ability to analyze logs, validate fixes, and identify root causes.
Familiarity with white-box testing and compiled code debugging.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively in a team-oriented environment.
Not required to be a full-time coder, but must have a solid grasp of technical and software concepts.
Preferred Skills
Experience with fire systems, life-safety systems, or other safety-critical domains.
Hands-on exposure to embedded hardware panels and system integration testing.
Familiarity with QA automation frameworks and test infrastructure in embedded environments.
Physician Assistant / Surgery - Urological / Massachusetts / Locum Tenens / Urology Physician Assistant
Leominster, MA job
An established urology practice in Leominster, MA is seeking a Nurse Practitioner or Physician Assistant to join their team. NEW GRADS considered. The ideal candidate will play a key role in providing high-quality outpatient care to patients, collaborating with a team of physicians, and contributing to the success and growth of the practice.
Key Responsibilities:
Work Monday through Friday, no weekends, no call. Outpatient office position.
Conduct comprehensive patient assessments, including medical history review, physical examinations, and diagnostic evaluations related to urological conditions.
Formulate and implement individualized treatment plans in collaboration with supervising physicians, including medication management, patient education, and coordination of follow-up care.
Perform various urology procedures under the supervision of physicians
Interpret diagnostic tests and imaging studies, such as urinalysis, ultrasound, and CT scans, to aid in diagnosis and treatment planning.
Provide counseling and support to patients and their families regarding urological conditions, treatment options, and lifestyle modifications.
Collaborate with other healthcare providers, including nurses, medical assistants, and administrative staff, to ensure seamless patient care coordination and workflow efficiency.
Participate in multidisciplinary team meetings, case conferences, and quality improvement initiatives to enhance patient outcomes and optimize clinical practices.
Qualifications:
Current licensure as a Nurse Practitioner or Physician Assistant in Massachusetts
Preferably 1 year of direct urology experience; new graduates with relevant urology rotations or background may be considered.
Strong clinical assessment and diagnostic skills
Excellent communication and interpersonal skills
Proficiency in electronic health record (EHR) systems and medical documentation
Commitment to maintaining professional competence through ongoing education and participation in professional organizations.
Benefits:
Competitive salary and comprehensive benefits package.
Monday through Friday schedule with no weekend responsibilities.
Opportunities for professional development and continuing education.
Supportive work environment with a collaborative team of healthcare professionals.
Apply today to learn more about this excellent opportunity!
INDP
Job Type: Full-time
Pay: $115,000.00 - $145,000.00 per year
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Physician Assistant / Surgery - Orthopedics / New York / Locum Tenens / Orthopedic Physician Assistant
Albany, NY job
An established orthopedic practice in Albany, NY is seeking a Physician Assistant to join their team. This is a full-time role, primarily clinic based. Flexible schedule available (5x8 or 4x10 hour shifts per week). Shared call schedule. Local new graduates with orthopedic rotations are encouraged to apply.
Responsibilities:
Provide outpatient services
Assess patient health through interviews and physical examinations
Provide counsel and medical treatment to patients
Educate patients on overall wellness and health maintenance
Develop and implement patient management plans
Qualifications:
Active NY State License
Ability to build rapport with patients
Ability to thrive in a fast-paced environment
Excellent written and verbal communication skills
Benefits:
Competitive compensation
Full benefits package
401k with employer match
Medical, dental, vision
CME allowance
Generous PTO
INDP
Job Type: Full-time
Pay: $100,000.00 - $130,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Specialty:
Orthopedics
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Work Location: In person
Retail Sales Consultant
Boston, MA job
Job Description: It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our new Retail Sales Consultant's earn between $52,000 to $63,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. Ready to join our sales team? Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: Saugus, Massachusetts It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Engineer, Telecom - IT Infrastructure - Full Time (On-site, Cortland)
Cortland, NY job
is 100% on-site in Cortland, NY To provide installation, troubleshooting, and maintenance support for Avaya PBX and key telephone systems in multiple locations. Performs installation of telephone and computer network wiring, and telephone equipment. makes modifications to programs in the Avaya PBX as necessary to facilitate daily changes and additions to telephone equipment.
Education, License & Cert:
Two‐year degree in telecommunications related field with at least two years of technical experience, or four years of technical experience. A valid driver's license is required.
Experience:
Experience should consist of work directly related to programming and maintaining Avaya PBX systems, Avaya key equipment, and installing voice/data wiring. Knowledge of computer network equipment preferred. Must have strong interpersonal skills and a service orientation.
Essential Functions:
Maintains a high level of expertise of the Avaya PBX system and its features, functions, and programs. Acts as an in‐house expert on the Avaya PBX system and associated equipment.
Installs, configures, and tests Avaya PBX hardware components such as trunk cards and line cards.
Performs in‐depth technical programming of the Avaya PBX system.
Performs installation of telephone or computer wiring where appropriate. Works with the Telecommunications Manager in planning moves involving telephone equipment or wiring.
Performs basic troubleshooting tasks on telephone and telecommunications problems. Performs repairs if possible or works with communications vendor to solve problems.
Maintains neat and accurate records of the physical components of the Avaya PBX system, including wiring diagrams, system hardware configuration, and routing schematics.
Maintains inventory of spare parts to be used for equipment repair and for new equipment installation.
Monitors specific security indicators periodically to alert TGC to potential security risks. Responsible for protecting The Guthrie Clinic against the misuse or theft of services by ensuring that the appropriate safeguards are activated on the Avaya PBX system.
Performs capacity planning as it pertains to Avaya PBX hardware components, lines, trunks, etc. Monitors incoming and outgoing traffic to ensure the efficient and optimal use of the lines. Makes recommendations to management for the addition of lines and PBX hardware components where appropriate.
Other Duties:
Travel for this position is sometimes required.
Learn and practices quality principles for continuous improvement in all work processes in which s/he is involved.
It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.
Pay range min $25.60/hr max $39.94/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
CDL Driver-Mobile Unit - Mammography - Per Diem
Binghamton, NY job
Summary: Driver - Mobile Unit-CDL Experience: Experience in CDL driving and operating vehicles, preferably mobile unit or tractor trailers Skills: - Ability to safely drive and operate CDL vehicles - Basic mechanical skills to perform daily inspections and minor troubleshooting
- Strong organizational skills for maintaining logs and checklists
- Ability to interact professionally with healthcare staff and patients
Requirements:
- Valid CDL A or B driving license with a clean driving record and air brake endorsement- Ability to work flexible hours and travel across multiple service areas
- Ability to follow safety protocols and regulatory guidelines
- Must be able to lift and carry equipment when setting up the mobile unit
- Basic computer knowledge
Education: High School Graduate or equivalent
Essential Functions:
1. Transportation and Setup: 2. Drive the mobile unit to designated locations in NY and PA
3. Setup and break down the mobile unit at each site in a timely and efficient manner
4. Transport the mobile unit between the storage garage and Lourdes Hospital as needed
5. Vehicle Maintenance and Safety:6. Perform daily vehicle inspections to ensure safe operating conditions
7. Maintain accurate logs of vehicle usage, inspections, and any maintenance performed
8. Schedule and oversee necessary maintenance such as oil changes, waste removal, tire checks, and other routine upkeep
9. Cleaning and Maintenance:10. Wash unit at the end of each day
11. Clean and sanitize the mobile unit floors
12. Ensure the mobile unit is safe, functional, and presentable at all times
13. Administrative Duties:14. Maintain checklists and maintenance logs for mobile unit
15. Document any issues or concerns that may arise during operations
16. Register and check-in patients for mammography
17. Perform other duties as assigned in support of the mobile unit operations
Pay rate ranges from $18.24 - $28.45 per hour.
Order Processing Associate (EDI Team)
Stoughton, MA job
Helio Outdoors is dedicated to creating high-quality products that enhance outdoor experiences, from water-based activities to snowy adventures. With a passion for exploration, Helio Outdoors brings together five innovative brands-Aqua, Airhead, Yukon Charlie's, Inyo, and Pureline-to design durable and high-performing outdoor equipment. The company encourages adventurers of all levels to connect with nature and explore confidently. With decades of expertise, Helio Outdoors ensures every journey is both enjoyable and memorable for customers.
Role Description
This is a full-time, on-site role for an Order Processing Associate as part of the EDI Team at Helio Outdoors, located in Stoughton, MA. The Order Processing Coordinator is responsible for receiving and processing EDI and manually entered sales orders, creating manually generated EDI documents and maintaining the highest level of order accuracy. There are two separate business units with order requirements unique to each. This position MUST ensure the orders and fulfillment requirements for each business unit are properly understood, communicated, and executed. This role ensures that all customer orders received are accurately entered, processed, and fulfilled in accordance with customer expectations and company policies. The coordinator will work cross-functionally with internal departments such as Sales, Warehouse, IT, and Customer Service.
This non-exempt position is based onsite, in the Stoughton, MA HQ.
Key Responsibilities:
Monitor, receive, and process incoming customer orders via EDI, email, and other digital platforms. Ensure all orders are documented and forwarded/available to other operations teams.
Compile daily EDI order summary for circulation to Sales and Warehouse teams.
Key in manual customer orders and process orders received via EDI, in a timely manner (24-hour turnaround).
Accurately record all orders processed and supply to warehouse team to ensure timely shipping.
Maintain accurate order documentation and records for audit and compliance purposes.
Compile reports from all order data for orders by season and calendar year
Maintain customer ship-to addresses, EDI customer profiles and customer contracts and contract prices.
Validate inbound EDI transactions for accuracy (e.g., 850 - Purchase Orders, 860 - Purchase Order Change) and reconcile outbound documents (856 - Advanced Ship Notice, 810 - Invoice) to shipments utilizing EDI platform, SPS Commerce
Work closely with EDI Manager to troubleshoot and resolve any transmission or posting issues.
Identify and implement process improvements to increase efficiency and reduce order errors.
Stay up to date with EDI standards and ensure compliance with trading partner requirements.
Required Qualifications:
Minimum of three (3) years of experience in customer order processing.
Must have excellent computer skills in Microsoft office and have Excel experience to include Vlookup and pivot tables
Understanding of EDI document types (850, 856, 810, etc.) and knowledge of standards (e.g., X12, XML).
Familiarity with ERP systems (Syteline (INFOR, CSI), EDI online vendor portals, databases, and software systems
High attention to detail and strong organizational skills.
Excellent verbal communication, written communication and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Preferred Qualifications:
Prior experience in EDI transaction processing.
Experience working with EDI platforms such as SPS Commerce, Decision Resource, INC (D365).
Background in wholesale, retail, or manufacturing industries.
Understanding of supply chain, domestic and import order logistical requirements.
Application Security Engineering Manager
Philadelphia, PA job
Work Model: Hybrid (On-site Tues-Wed-Thurs)
We're seeking an experienced Application Security Engineering Manager to lead strategy and execution for secure software development. In this role, you'll manage a team of engineers, integrate security tools into CI/CD pipelines, and drive automation to scale vulnerability detection and remediation. You'll collaborate with development teams and leadership to embed security into the SDLC and advance initiatives like AI/ML scanning and unified vulnerability management.
What's in it for you:
Competitive compensation with 14% match 401(k)
Comprehensive benefits and rewards
Opportunity to shape security strategy for enterprise-scale applications
Key Responsibilities:
Define and implement application security strategy and governance
Lead a global team to manage scanning orchestration and security tooling
Integrate security into CI/CD pipelines and SSDLC processes
Drive automation and efficiency to reduce risk and improve developer experience
Stay ahead of emerging threats and guide adoption of best practices
Qualifications:
7+ years in security management and application security
Proven leadership experience in AppSec engineering
Hands-on development experience (Java, Python)
Expertise in SAST, DAST, SCA, and secure SDLC
Familiarity with AWS and frameworks like OWASP, NIST SSDF
Preferred certifications: CISSP, CISM, CSSLP
RN Medical Intensive Care Unit PRN
Philadelphia, PA job
About the Company
With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of everyone and addresses the physical, psychological, emotional, and social needs of the diversity of patients served by Jefferson Health.
About the Role
Develops nursing plans of care with the patient and their designated care partner(s) to effectively address the individualized needs and priorities of patients and are consistent with their cultural beliefs and values.
Responsibilities
Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson.
Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
Partners with patients, their family/designated care partner(s) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming.
Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making.
Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care.
Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution.
Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members.
Actively participates in hospital- and practice setting-based committees, including safety and quality improvement.
Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.
Qualifications
BSN Required
CCRN Required
3-5 years of experience as an RN in an acute care setting
Active BLS
Jefferson Health is committed to diversity and inclusivity.
IT Support Specialist, Trading Floor
New York, NY job
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
We are seeking a highly experienced and motivated Trading Desk Support Specialist to deliver continuous and exceptional technical support to our trading teams. The role requires an individual who thrives under pressure, is deeply familiar with trading desk technology, and is the primary technical contact for high-performing financial professionals. You will enjoy the outstanding opportunity to assist our world-class trading operations!
WHAT YOU'LL DO:
Provide immediate, daily hands-on support for trading desks through walk-ups, tickets, and chats.
Start coverage at 6:30 AM to ensure continuous trader workstation availability and optimal performance for low-latency trading.
Respond to and resolve high-severity incidents within SLAs, providing detailed root cause analysis and partnering with trading systems teams to prevent recurrence.
Serve as the Subject Matter Expert, providing support on Windows and Mac operating systems, diagnosing issues with high-performance PC/trader workstation hardware.
Support and troubleshoot critical trading systems, including Bloomberg Terminals and Trading OMS systems, alongside core enterprise applications (Okta, Slack, Google Workspace, Office365, Atlassian suite, Zoom, etc.).
Maintain a real-time, accurate inventory database of all trading desk assets, including hardware, software licenses, and entitlements tied to front-office applications.
Manage employee lifecycle tasks for the Front Office, including onboarding, offboarding, equipment reclamation, and leading New Hire IT Orientation and day-one technical mentorship.
WHAT YOU'LL BRING:
8+ years of direct experience providing technical support to Front Office trading desks.
In-depth knowledge of fixed income and delta one products, trading workflows, and market data systems.
Hands-on experience supporting enterprise SaaS platforms (Google Workspace, Okta, Slack, Atlassian suite, etc.).
Proficiency with ticketing systems such as Jira Service Desk (or FreshService) and ticket-based workflows.
Experience with conference room technologies (e.g., Neat, Crestron, Logitech AV systems) is advantageous.
Outstanding communication and interpersonal abilities, capable of serving as the initial point of contact for traders, handling expectations and providing solutions promptly.
Series 99 certification or an equivalent credential is a plus.
For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.
NY Annual Base Salary Range: $96,000 USD - $115,000 USD
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Tech M&A Investment Banking Summer Associate 2026, Boston
Boston, MA job
About Aeris PartnersAeris Partners is a market-leading M&A investment bank serving software, SaaS, and other high growth technology markets. We advise world-class technology-focused private equity and venture capital firms and leading-edge entrepreneur-owned companies on strategic mergers and acquisitions. Aeris is well-known for its best-in-class approach to M&A execution, its data-driven approach, exceptional M&A outcomes, and its commitment to fostering a positive, collaborative, inclusive, entrepreneurial, and team-oriented firm culture. Aeris transactions typically range in size from $200M to $2+ Billion and the firm is a registered broker-dealer and member of FINRA and SIPC. Summer Associate Job DescriptionWe are seeking experienced and highly motivated technology M&A investment banking Summer Associates for our Boston office with a Summer 2026 start date. As a high-touch, technology-focused boutique M&A advisory firm, we offer an exceptional opportunity for Summer Associates to develop strategic advisory skills and to gain a deep understanding of the broader technology industry. Summer Associates will be actively involved in all aspects of the M&A process from client development to transaction closing, and work closely with senior team members, client management teams and leading technology-focused private equity and publicly traded firms. Ideal candidates should bring experience in corporate finance, corporate strategy and / or financial valuation and analysis. We seek candidates with an exceptional work ethic and passion for the technology industry. Although we prefer candidates with relevant investment banking experience, we would consider candidates with strong academic credentials and demonstrated leadership qualities. Specific responsibilities include:
Participate meaningfully in all aspects of transaction development and execution
Work directly with client management teams, board members, stakeholders and buyers throughout all phases of transaction advisory and execution
Actively engage and present in client and prospect meetings
Coordinate and support due diligence activities
Develop expertise in relevant technology industry sectors and communicate compelling technology industry and company trends
Desired Skills & Experience:
MBA candidate from top-tier programs; exceptional academic performance
Exceptional work ethic - self-starter, driven and hard working with a passion for excellence
Excellent interpersonal and communication skills (verbal and written); ability to interact with corporate executives
Strong knowledge of corporate finance, accounting, financial statements and valuation methodologies
Creative and entrepreneurial mindset; ability to multitask and manage time effectively
Excellent analytical, research, and problem-solving skills
Ability to develop business expertise in technology and software; passion for technology
Unwavering commitment to conducting business with the highest degree of integrity and professionalism
High level of attention to detail
Outstanding leadership skills with an ability to manage and mentor junior professionals
Positive, can-do attitude, enthusiastic team player
Ability to excel in a fast-paced and challenging work environment
Must be eligible to work permanently in the United States
Auto-ApplyDigital Experience & Social Media Manager
Stoughton, MA job
Happy to share some exciting changes over here at Aqua Leisure. We're taking a 50-year legacy and transforming it into something bold and new-a modern outdoor brand built on a foundation of trusted, fun, and iconic products. We're calling it Helio Outdoors. Helio Outdoors is more than just a company with history-it's a brand with momentum. We're breathing new life into names you know and love, bringing energy, innovation, and a fresh vision to the outdoor space. It's an incredible journey to be a part of.
The Helio family of brands:
Aqua AIRHEAD Yukon Charlie's Inyo Pools Pureline
We serve customers on a worldwide basis through a variety of sales channels including mass merchants, club, value, sporting goods, e-commerce, specialty, and distributors. Our Digital Experience & Social Media Manager supports corporate business objectives to maximize revenue and profit for Helio Outdoors brands. Delivers best-in-class digital experiences through flawless execution in the development and maintenance of Helio Outdoors websites, managing the ecosystem of syndicated user-generated reviews across Helio brands, including vendor management and agency coordination. This role is also responsible for effective CRM campaign management, in concert with agency content teams and Helio sales teams to effectively support new product launches and tent pole promotions as well as routine middle funnel CRM activities that generate sales. Additionally, the role oversees social media strategy and execution across all platforms, including content creation, community engagement, influencer partnerships, and performance analytics to drive brand awareness and customer engagement. Reports campaign performance and data to leadership teams. This is an individual contributor role within the Creative Services & Marketing team based in Stoughton, MA and onsite four days each week.
Responsibilities:
Websites
Responsible for routine website CMS management.
Manage CRM platforms for Helio brands, including campaign development and deployment in concert with agency content teams.
Own and manage the ecosystem of user-reviews and syndication, including management of Bazaarvoice (and others) and coordination with sales coordinators on new product and retailer-specific review requirements.
Serve as primary in-house conduit between sales team and agency to manage online asset needs, including product images, online content/merchandising, and other creative images.
Create and schedule site updates and edits through website back-end.
Collaborate with Sales and Operations to establish and manage product availability.
Responsible for website promotional updates, including testing, creating onsite promotional banners, and ensuring all supporting content is ready for launch.
Support creation and management of online content for Amazon, Walmart, various Clubs, and direct-to-consumer pages.
Manage video/motion designer and video content for Amazon, Walmart, Clubs, and D2C.
Manage designers to create and update online content for Amazon, Walmart, Clubs, and D2C.
Manage website updates and help build out the site including product images, copy, content, categories, inventory, and overall design and maintenance.
D2C website updates and promotions.
Site email creation, communication design, and implementation.
Site addition of new items.
Content Development
Create and design various content for digital collateral.
Ensure projects are completed with high quality and on schedule.
Follow brand guidelines to establish creative cohesion.
Prioritize and manage multiple projects within design specifications and budget restrictions.
Perform retouching and manipulation of images.
Work with a wide range of media and use graphic design software.
Provide weekly report to Marketing and Sales on initiatives for social media and e-commerce.
Social Media Management Responsibilities
Develop and execute social media strategies aligned with marketing objectives.
Manage all Helio Outdoors social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.).
Create, schedule, and publish engaging content across channels.
Monitor social media trends and competitor activity to optimize engagement.
Respond to comments and messages to maintain community engagement.
Track and report social media performance metrics and adjust strategies accordingly.
Collaborate with influencers and brand ambassadors to expand reach.
Ensure brand consistency across all social media content.
Requirements
Bachelor's degree.
Minimum of four (4) years prior experience in digital marketing, web content management, and social media management.
Expert level skill set with Adobe Creative Suite.
Intermediate skill level with HTML.
Experience managing various social media platforms.
Excellent computer skills - high proficiency in Microsoft Office (Excel/Word/PowerPoint).
Project management experience and deadline-driven.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Experience with Artificial Intelligence (AI) tools and techniques a plus.
Part Time Household Manager/Nanny in Allison Park
Allison Park, PA job
Pittsburgh's leading nanny agency, East Wind Nannies, is a FREE to nannies service and networking platform, placing our exceptional and qualified nannies with professional families-ensuring that both our nannies and families receive top-notch quality in childcare.
We are excited to match YOU with your dream family-- take a look below at this position, and let us know if you're interested!
Job Summary
Pittsburgh, PA | Allison Park
*Household Manager/Nanny Role*
Start Date: January 5th
Hours: Guaranteed 120 hours every 4 weeks, likely concentrated over three 10-hour days each week; schedule known 4 weeks in advance. Availability for weekends/date nights appreciated, but not a dealbreaker
Hourly Rate: $28, open to health insurance stipend for the right fit
Children: 6-year-old
Pets: One shih tzu
Paid Vacation: 1 week family's choice, 1 week nanny's choice, 2 sick days, 3 holidays
Requirements: Fully vaccinated preferred. International backgrounds and foreign languages are welcome (though not required!), especially Turkish or Spanish
Responsibilities and Duties
WHO/WHAT: If your sweet spot is being the steady, organized engine behind a family's daily life - someone who brings order, efficiency, and ease to a home - while also enjoying light, meaningful time with a bright young child, this may be the long-term role you've been searching for. This outdoorsy, adventure-loving family is seeking a proactive, detail-oriented Household Manager/Nanny to support their lively household and their curious, energetic 6-year-old. This hybrid role is approximately 70% household management/cleaning and 30% childcare. A typical week includes two afternoons of school pickup and care (until around 5 or 6 pm), with the remaining hours reserved for household tasks such as weekly cleaning (laundry, dishes, tidying, vacuuming, dusting, linens, floors - the family will handle all deep-cleaning), organizing systems, managing inventory, handling packages/returns, meal prep, errands, and keeping the home running smoothly. A major component of this role is long-term home organization: decluttering closets, designing systems, sorting items into donate/sell/keep, listing items on Facebook Marketplace, and reorganizing spaces with thoughtfulness and creativity. The family guarantees 120 hours every 4 weeks (equating to about 30 hours per week), typically across three 10-hour days, and offers significant autonomy. You'll “own” the household calendar - reviewing school schedules, parent work calendars, and social plans to determine when childcare is needed and scheduling your household-management hours around those windows. You'll also select 2-3 weekend date nights per month (babysitting yourself or booking a backup sitter) and coordinate childcare for special events or school-closure days. Bonus points if you speak Turkish or Spanish, enjoy art/music/sports, or bring strong administrative chops to the table. This family values consistency and hopes to welcome someone who will grow with them for 2-10 years.
THE IDEAL NANNY IS…Calm, capable, and deeply organized - the kind of person who can bring a closet from chaos to clarity and then seamlessly shift into after-school connection with a bright, hands-on learner. You take pride in a clean, well-run home and naturally notice what needs attention long before anyone asks. You love systems, structure, and long-term projects, but you're also adaptable when the day takes a spontaneous turn. With children, you're warm, steady, and clear; with parents, you're communicative, reliable, and easy to collaborate with. You thrive when given autonomy and responsibility, and you genuinely enjoy being the behind-the-scenes support that keeps a family's world moving smoothly. With your initiative, positive energy, and trustworthy presence, you bring both order and joy into this family's daily life - one organized drawer, one planned week, and one meaningful after-school moment at a time.
Requirements and Benefits
Nanny must have a driver's license, vehicle, and a clean driving record
Nanny MUST have previous nanny experience for a minimum of 2 years.
Paid Vacation
If your resume is a fit for our positions, our team will be in touch with you. You will receive our nanny application and be informed of the next steps regarding our process.
Once our team determines if you meet our qualifications, we'll email you our nanny application to complete. It should take you no more than fifteen minutes. Once submitted, we'll be in touch with the next steps in our application process!
Auto-ApplySample Receiving Tech 1
Mansfield, MA job
Sample Receiving Tech 1 (Client Services Tech 1)
Schedule: Tuesday through Saturday, 3:00 PM - 11:30 PM
Make an impact. Build a career.
At Pace , we're committed to continuously moving science forward; to innovate and advance sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated again and again: we work here because what we do positively impacts the world.
If you're curious, driven and inspired by the idea of doing important work with real-world impact, there's no better place to build your career.
Find your place at Pace
Join us as a Client Service Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace .
What you'll do
Coordinate and perform sample-related activities, including shipping and receiving, processing and administration
Maintain and update appropriate documentation and databases
Participate in training on fundamental lab support policies, programs, and practices
What you'll bring
High school diploma or equivalent
Experience in a laboratory or environmental testing setting is preferred, but not required
Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace ).
What we promise
Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
Opportunities to build a rewarding career
An inclusive culture that stands for integrity, innovation and growth
Public Safety Radio Technician
Marshfield, MA job
Industrial Communications is an established and diverse wireless communications company providing powerful communications solutions to businesses, public safety, and government agencies throughout New England and South Florida. We have an immediate opening at our Marshfield, MA headquarters for an experienced Manager/Public Safety RF Systems.
The essential duties and responsibilities for the Manager/Public Safety RF Systems are as follows:
Design, implementation, and troubleshooting of two-way radio systems including infrastructure, subscribers, mobile backhaul
Assist with customer presentations and proposals
System staging
System acceptance testing
Radio coverage testing and interference mitigation
Complete system documentation
System upgrades
Management of P25 sales personnel
Management of RF systems technicians and network IT personnel
Management of administrative support personnel
Oversight of public safety network (fiber and microwave)
JOB SPECIFICATIONS for the Manager/Public Safety RF Systems(Knowledge, Skill Sets, Experience, etc.)
Bachelor's Degree in Engineering or Computer Science preferred
4+ years of experience RF systems engineering
Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE is preferred
Strong technical acumen and willingness to interface with the customers
Experience working with public safety customers
Proven end-to-end technical experience in wireless communications (i.e., from mobile device through to core infrastructure)
Strong general knowledge of wireless communications fundamentals and voice/data architectures
Strong general knowledge of IP networking protocols and security
Familiarity with Motorola Solutions' portfolio including ASTRO 25, Avtec, MOTOTRBO, WAVE/Team Communications, etc. a plus
Familiarity with public safety radio systems design and operation
Excellent verbal and written communications skills and the ability to present complex topics to non-technical audiences
Ability to build strong relationships with internal and external stakeholders
Self-motivated, excellent problem-solving skills, and a strong attention to detail
CERTIFICATIONS
CETa certification, FCC license, General Radio Operators License (GROL), APCO Public Safety Radio Technician is a plus. Electronics/Applied Electronics background desired.
Manager of Customer Engagement
Islandia, NY job
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Manager of Customer Engagement will play a crucial role in implementing programs designed to enhance customer lifetime value (LTV) of Optimum's customer base through effective product management and engagement initiatives. This position will focus on supporting the go-to-market (GTM) for Overbuilder Protention, Movers, & Referral Programs among others to help ensure that Optimum meets its annual objectives.
Responsibilities
* Assist in the development and execution of Base Management programs aimed at improving customer LTV through effective product management and engagement strategies.
* Oversee day-to-day management of cross-functional go to market for key projects. Work with product, data / business intelligence, marketing, finance & others to support the execution of the GTM strategy to ensure alignment with corporate goals.
* Contribute to designing and implementing engagement programs that strengthen customer relationships, increase product adoption, and improve overall satisfaction.
* Help create and oversee customer referral programs that encourage existing customers and other audiences to refer new customers, boosting acquisition and brand loyalty.
* Assist in implementing effective onboarding strategies to provide new customers with a seamless experience, facilitating early engagement and long-term retention.
* Help manage the Mover program, ensuring customers who relocate have a smooth transition and continue to engage with Optimum's offerings.
* Contribute to establishing metrics for evaluating the effectiveness of Base Management programs, utilizing data analytics to inform strategies and improvements.
* Work closely with teams in Product, Marketing, Sales, and Customer Care to ensure alignment and contribute to the success of customer engagement initiatives.
Qualifications
* Minimum of 5 years of experience in customer engagement, product management, marketing or related fields, with a demonstrated ability to enhance customer lifetime value.
* Bachelor's degree required; advanced degree preferred.
* Solid understanding of the telecommunications or subscription service industries, with insights into customer behavior and market trends.
* Strong analytical skills, with the ability to interpret data and develop actionable strategies.
* Proven experience collaborating with cross-functional teams and managing projects from conception to execution.
* Excellent communication and interpersonal skills, with the ability to influence stakeholders effectively.
* Strategic thinker with a results-oriented approach, capable of developing and executing plans while addressing immediate challenges.
* Experience in developing onboarding and referral programs that drive engagement and retention.
* Ability to thrive in a fast-paced environment, efficiently managing multiple priorities and deadlines.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $150,000 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Embedded Python Engineer
Boston, MA job
Job Title: Test Engineer - Automated & Manual
Employment Type: Full-Time / Onsite
We are looking for a versatile and detail-oriented test engineer to validate robotic platforms and their supporting systems, including embedded compute modules, camera systems, sensors, and AWS cloud applications. This role has a strong emphasis on automated testing while also requiring hands-on manual testing in lab environments.
You will collaborate with cross-functional hardware and software teams to ensure high performance, reliability, and quality across the full system stack.
Key Responsibilities
Automation & Manual Testing
Design, develop, and maintain automated test cases, scripts, and test frameworks for robotic subsystems and cloud-based applications.
Conduct manual testing (functional, regression, and validation) on hardware and software components when needed.
Develop robust Python and shell scripts to automate test execution, data collection, and validation pipelines.
Lab & Hardware Operations
Operate, validate, and troubleshoot devices in a lab environment.
Perform hardware setup, debugging, issue reproduction, and system-level validation.
Documentation & Quality Assurance
Document test results, write professional test reports, and create clear defect tickets with reproduction steps.
Contribute to regression planning, test plan updates, and improvements in test processes.
Collaboration & Debugging
Work closely with hardware, software, and integration teams to analyze failures, debug complex issues, and drive corrective actions.
Integrate automated tests into CI/CD pipelines to support continuous quality improvement.
Essential Skills
3+ years of experience in automated and manual testing of complex hardware/software or cloud-based systems.
Strong proficiency in Python; good understanding of shell scripting (Bash or similar).
Hands-on experience in Linux environments and test automation within CI/CD workflows.
Ability to create clear, structured test cases, test reports, and defect documentation.
Strong diagnostic, debugging, and hardware validation skills in lab environments.
Excellent communication and collaboration abilities.
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
Additional Skills & Qualifications
Experience with pytest, unittest, and other regression testing frameworks.
Knowledge of validation processes, defect lifecycle management, and automation frameworks.
Exposure to AWS or other cloud-based systems (preferred).
Background in building computers, writing code, or assembling hardware (advantageous).
Ability to excel in fast-paced R&D environments involving both hardware and cloud systems.
Fiber Construction Engineer
Finger Lakes Technologies Grp job in Albany, NY
We are seeking an experienced and highly motivated Fiber Construction Engineer to join our team who has a strong knowledge of Inside & Outside fiber network, initial design, and construction. Identify and initiate local and state permitting, pole and conduit license requests. Oversee project and budget management, ensuring all aspects align with our high standards. Your ability to simultaneously manage multiple projects while strictly adhering to timelines and budgets is crucial. The ideal candidate will have a minimum of 2 years of industry experience, with a proven track record of success with fiber installations.
Responsibilities:
* Travel to customer locations to collect fiber optic project information, determining equipment requirements and best fiber optic routes.
* This role requires a strong focus on coordinating, supervising, and managing external contractors and to ensure all projects are completed safely, on time, within budget, and to the highest quality standards.
* Prepares preliminary OSP and ISP designs, providing all requiring data for Fiber Engineering.
* Actively engage in meetings to deliberate on the requirements for new backbone, lateral, and riser fiber builds.
* Establish partnerships with stakeholders to identify project updates and establish accurate forecast / timelines.
* Develop strategic customer relationships that contribute to securing service contracts for FirstLight.
* Involvement on all phases of construction, including bidding, preconstruction assessments, ongoing site visits, safety audits, and documentation finalization.
* Work in tandem with fiber design engineers to guarantee uniformity and precision in all project documentation.
* Directs and manages construction work activities with approved contractors to ensure conformance with project specifications and on-time delivery of customer service.
* Ensure Team and Project Managers are promptly updated on any issues that may affect project timelines or budgets.
* Cultivate open communication and collaboration within the team to drive successful outcomes.
* Oversee the procurement and organization of equipment and materials for designated projects.
* Build expertise in generating precise Bills of Materials (BOMs).
* Conduct thorough site inspections to identify and address any discrepancies, ensuring efficient material acquisition.
* Comply with all field activity protocols and best practices.
* Handle emergency and trouble responses related to fiber impairments as a participant in an On-Call rotation.
* Work jointly with the NOC, Field Operations, and Fiber Design to coordinate repair teams.
Requirements:
* Preferred: Associate and / or bachelor's degree in engineering or telecommunications.
* Alternatively: 2 years of relevant experience in telecommunications.
* Consideration for equivalent combinations of education, Military and experience.
* Solid business acumen and experience in managing large telecom construction projects.
* Vast knowledge of fiber construction processes and best practices.
* Vast knowledge of fiber Splicing / Testing processes and best practices.
* Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
* Solid experience using GIS, MS Office applications, including Excel and PowerPoint
* Ability to travel as needed to manage field operations, which can include overnight stays throughout the network.
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.